Metropolitan Police Service (MPS) Police Staff Information pack Designated Detention Officer ABOUT THE METROPOLITAN POLICE SERVICE Origins Founded by Sir Robert Peel in 1829, the Metropolitan Police Service (MPS) is one of the oldest police services in the world. The original Metropolitan Police District (MPD) covered a seven mile radius from Charing Cross containing a population of less than two million. This was policed by 1,000 officers. Today, the MPS is made up 50,000 officers and staff, which includes over 5,000 volunteer police officers from the Metropolitan Special Constabulary (MSC) and its Employer Supported Policing (ESP) programme. The current MPD includes the whole of the Greater London Area, covering 620 square miles and over 8.3 million people. Since April 2000, the boundaries of the MPD have mirrored the 32 London boroughs as shown below. ABOUT THE METROPOLITAN POLICE SERVICE Organisation The Metropolitan Police Service (MPS) now employs over 50,000 people in a wide variety of jobs from uniformed police officers patrolling London’s streets to support staff providing essential support services. The Service also includes over 5,000 Special Constable Volunteers. From the beginning, the purpose of the MPS has been to serve and protect the people of London by providing a professional police service; this remains our purpose. The Commissioner of Police for the Metropolis is appointed by the Queen, in consultation with the Home Secretary. The Mayor’s Office for Policing and Crime (MOPAC) supervises the police service and publishes an annual policing plan, including performance targets. It reports back to the Mayor, the London Assembly and the community and has a role in the appointment, and if necessary, discipline and removal of senior police officers. The MPS has an annual net budget of £3.6 billion – more than 25% of the total police budget for England and Wales. It is one of the largest employers in London and South East of England. The Commissioner has outlined his vision of Total Policing with a total war on crime, total care for victims and total professionalism from our staff at its core. We are committed to delivering excellent policing from tackling anti-social behaviour and other crime in neighbourhoods, through to dealing with terrorists and the most serious criminals often ‘behind the scenes’. We rely on the work of warranted officers, police community support officers (PCSOs), special constables and police staff to tackle the range of policing challenges facing London Customer Contact Services Taskforce & Armed Policing Intelligence Maxine de Brunner DAC Met Ops & Intel Specialist Reactive Specialist Proactive Forensic Services Finance & Reporting West Area South Area North Area East Area Community Engagement Criminal Justice Central Area & Roads Policing Helen Ball DAC Frontline Services Misconduct UPP Chair Richard Thwaite INTERIM DIRECTOR Digital Policing Procurement Operations Referencing & Vetting SHARED SUPPORT SERVICES Martin Fewell DIRECTOR Media & Communications STRUCTURE UNTIL APRIL 2015 WHEN: Central Area to be amalgamated into the North Area Hugh Giles DIRECTOR DIRECTOR Nina Cope Legal Services Portfolio & Planning Logistics Services Anna Klonowski INTERIM DIRECTOR DIRECTOR Robin Wilkinson Commercial & Finance Human Resources MET HEADQUARTERS Craig Mackey DEPUTY COMMISSIONER Sir Bernard Hogan-Howe COMMISSIONER Hire to Retire Fiona Taylor DAC Professional Standards Martin Hewitt ASSISTANT COMMISSIONER Professionalism National Coordinator & Counter Terrorism Counter Terrorism Security Protection Patricia Gallan DAC Mark Simmons DAC DAC Steve Rodhouse Security & Protection Neighbourhood Policing Mark Rowley ASSISTANT COMMISSIONER Specialist Operations Specialist Crime Helen King ASSISTANT COMMISSIONER ASSISTANT COMMISSIONER Cressida Dick Neighbourhood Policing Specialist Crime & Operations JULY 2014 Executive Structure Metropolitan Police Service The following chart shows how the MPS is structured. ABOUT THE METROPOLITAN POLICE SERVICE MPS Values, Mission and Priorities Our success depends on us all working towards the same goals. Our strategy, led by the Police Commissioner, Bernard Hogan-Howe, is called Total Policing. It consists of a set of priorities, set out below, supported by key values. Total Policing ensures that we are on the front foot in tackling criminality in all its forms. Where new techniques or new technology can help in that war, we will maximise use of it. Total Policing also means Total Care for victims – preventing people from becoming victims in the first place where possible but, where we have victims, ensuring that the MPS gives the best possible support. And we will do that with Total Professionalism, so that the MPS continues to foster the support and trust of law-abiding Londoners, while ensuring that it is an organisation that all criminals fear. All of this will be underpinned by our values of Courage, Compassion, Integrity and Professionalism. Total War on Crime We are crime fighters. This is a vital part of policing. Tackling crime, arresting criminals and bringing them before a court is the core of what we do, doing whatever we can to arrest criminals and stop crime as long as it is legal and ethical. Total Victim Care It is important that when a victim reports a crime that we tell them how that crime is being progressed and that they have confidence in those dealing with their case. We also need to ensure we are sensitive to the victim’s needs, understanding what is unique about them and how we tailor our service to meet their needs. We must always remember that we have a duty of care to our victims. Total Professionalism How we will achieve Total Policing as a whole is through Total Professionalism. Whatever we do, even where we have to be assertive, we do it professionally, courteously and, most importantly, we do it effectively. Setting standards and maintaining these standards across the organisation day in day out. We expect the highest standards from staff across the MPS and rightly so, the work of police is closely scrutinised. Likewise when officers and staff do an outstanding job they should know how much it is valued by the rest of the MPS, and no doubt the Londoners we serve. To make the MPS the best police service, everyone has an important role to play. ABOUT THE METROPOLITAN POLICE SERVICE Our commitment to transform - ‘Met Change’ In October 2012 the Mayor’s Office for Policing and Crime (MOPAC) developed and prioritised the 20/20/20 vision for the MPS. This requires the MPS to: • Reduce key crimes by 20% - by providing 24/7 flexible specialist resource to address existing and emerging crime trends • Improve public confidence by 20% - by improving the availability, efficiency and visibility of specialist support • Cut costs by 20% - equivalent to a £500m budget reduction To deliver on both the MPS’s vision and the challenges set by the Mayor, the MPS has developed a One Met Model which has at its centre a single corporate HQ. The Met Change programme is designing the future structure of the MPS to realise this transformation. The One Met Model is made up of five areas of work - Neighbourhood Policing, Pan-London Services, Control Infrastructure, Met HQ and Support Services. These areas are not structures or business groups but describe how we will deliver our services differently. They will bring together key MPS functions which were formerly fragmented across the operational business groups, and enhance their capabilities. Under each area, work is taking place to design processes and structures that will deliver the services required by a modern Met and achieve the savings needed. Within the Met HQ a new Commercial and Finance Directorate has been created in order to help meet the goal of delivering against the MPS’s vision. This Directorate will initially combine the Finance, Procurement and Property functions, and Shared Support Services, but has the potential to include additional functions once confirmation and approvals have been given. Met Change and Total Professionalism are working together with co-ordinated engagement, messages and direction. Total Professionalism will support Met Change by preparing the organisation for the changes and challenges ahead by motivating staff and creating momentum and enthusiasm for the future of the MPS. For further information on the Met Change model and the improvements we are making please visit our website on http://content.met.police.uk/Site/changingmet BACKGROUND TO DELIVERY OF CUSTODY SERVICES WITHIN THE MPS The MPS currently delivers custody under a Borough based model where activity is locally managed supported by a team of custody experts providing central governance and oversight. The MPS is currently in the midst of a change programme and a new dedicated custody operational command is being created called Met Detention. Met Detention will assume responsibility for all aspects of custody ranging from ownership of the staff; accountability for risk management to overall performance. Met Detention’s central team of experts is already in place and in the latter part of 2014 the transition from Borough led delivery to Met Detention will take place. The central Met Detention Team consists of: • Senior Leadership Team • Seven Area Chief Inspectors • Core Business Team - deals with the day-to-day issues of custody performance, standards and procedures • Inspection and Review Team - reviews compliance with legislation and MPS Custody Policy • Forensic Healthcare Services - delivery of healthcare service via FMEs and CNPs • Projects - managing a variety of custody related projects. Custody is a 24/7 operation being delivered by permanent custody teams (PCT) across 36 primary custody suites. DDOs will form part of the professionalised PCTs that also include: • Custody Manager/Custody Support Inspector (CSI) - Inspector • Custody Officer (CO) - Sergeant • DDOs - Designated Detention Officers - Police Staff- Band E. The MPS aims to deploy 780 DDOs across London • CNPs - Custody Nurse Pratitioners - Police Staff - Band P and V Recruitment currently in progress. BACKGROUND TO DELIVERY OF CUSTODY SERVICES WITHIN THE MPS As part of the change process under Met Detention a review of working practices has taken place and when the transition from Borough takes place a new corporate shift pattern will be introduced in order to standardise service delivery. This shift pattern will be based on 12 hour days and nights. Below is the shift pattern that will be introduced across the MPS. Monday Tuesday Wednesday Thursday Friday Saturday Sunday 1 Day Shift Day Shift Night Shift Night Shift Rest Day Rest Day Rest Day 2 Rest Day Rest Day Day Shift Day Shift Night Shift Night Shift Night Shift 3 Rest Day Rest Day Rest Day Rest Day Day Shift Day Shift Day Shift Rest Day Rest Day Rest Day Rest Day Rest Day 4 Night Shift Night Shift D=0700hrs-1900hrs N=1900hrs-0700hrs You will still be assigned a home suite, but there may be occasions when you are required to work from another MPS custody suite close by. Any additional travel expenses incurred will be reimbursed to you, subject to meeting the standard MPS terms and conditions. MET DETENTION Custody Environment Working in a custody suite demands a high level of concentration at all times. It is the heartbeat of the police station. You’ll need to think on your feet, and make quick decisions. At times it can be stressful dealing with detainees but at other times there are moments wh ere you can relax, although still maintaining security and control, and remaining sensitive to the individual needs of detainees. Because many detainees have difficulties coming to terms with being detained, DDOs work can often prove challenging whilst incredibly rewarding. When people are arrested they are taken to a Custody Suite at the local police station or to one of 36 24/7 suites across London, where they are detained whilst the offence for which they were arrested is investigated. They are then either given police bail whilst further enquiries are made or receive one of the following case disposals: • Charged / postal requisition • Simple police caution • Conditional caution • Youth reprimand • Youth Final Warning • Penalty Notice for Disorder • Offence Taken into Consideration, or • No Further Action taken. The Custody Officer, a Police Officer in the rank of Sergeant is responsible for the Custody Suite. The Custody Officer will be the day-to-day supervisor of the Designated Detention Officers (DDOs) and/or any police Officers who work in the Custody Suite. Other agencies and people who work or deliver services in the custody suites are: • Solicitors and/or Legal representatives • Custody Healthcare Professionals • Drug workers • Youth workers, and • Independent Custody Visitors (ICV) from the local community. DESIGNATED DETENTION OFFICER ROLE OVERVIEW The DDO’s role is based in the custody suite and their main objective is to support the Custody Officer in providing a safe custody environment and ensure the rights and entitlements of people detained are protected. The Custody Officer has overall responsibility for the entire Custody Suite and DDOs must act in accordance with their instructions and carry out all duties with integrity and in accordance with current legislation. One of the main functions of a DDO will be the inputting of a detainee’s details onto an electronic custody record upon being arrested and brought to the police station. This part of a DDOs’ role will only commence after completing a period of time, normally a period of between three to six months where you will have to prove competency in the role as a gaoler before being put forward for Inputter training. Once a detainee arrives at the custody suite, a DDO who has received Inputter training will, on the direction and supervision of the Custody Officer, open and maintain a comprehensive log of the detainee’s time in police custody. From their arrival at the police station until they are released, details such as the exact offence in law for which they have been arrested, their name and address, what property they have on them upon arrest and the completion of a risk assessment are examples of what must be recorded and this will be undertaken by the DDO. DDOs will have the opportunity to perform a range of duties from undertaking the inputting function to carrying out other important roles revolving around the welfare of detainees and the general safety of the custody suite. These are known as gaoler (pronounced jailer) duties. All of these duties must be conducted with integrity, compassion and professionialism. By the very nature of policing in London, DDOs will deal with individuals from a variety of backgrounds; some will be vulnerable, some will have complex medical needs; often there will be language barriers and therefore, working within a custody suite will test the skills of our staff, especially our ability to communicate. Although a challenging role, DDOs can make a real difference to people’s lives by enabling access to other support services. DESIGNATED DETENTION OFFICER ROLE OVERVIEW Below are some of the job related activities: Drug testing Drugs Intervention Program, testing procedures on detainees where tests have been authorised. The drug test requires the taking of a mouth swab and testing of the sample for the presence of specified class “A” drugs using the approved drug testing equipment. Carry out Evidential Drug Identification Testing (EDIT) on drugs in simple possession cases to allow a case disposal decision to be made, which simplifies and speeds up the summary justice process. Samples Take non-intimate samples with or without consent. Give warnings regarding failure to provide non-intimate samples. Cell visits Undertake visits to detainees at the prescribed intervals and rouse and speak to them as appropriate. Note custody record with time visited and action taken. Advise Custody Officer immediately if the condition of a detainee gives cause for concern. Answer cell calls Respond to calls for attention from the detainees and simple requests such as requests for food/drink or blanket etc. Assist with the escorting of detainees to interview and chaperon when visiting with the Forensic Healthcare Practitioner (FHP) and as directed by the Custody Officer. Telephone calls On the direction of the Custody Officer, requests attendance of FHP or attendance of duty/instructed solicitor for detainee. Answer telephone enquiries and provide information as appropriate, referring to Custody Officer as necessary. Supervise permitted telephone call(s). Requests details of number and person to be called, note details in the Custody record. Dial number and remain with detainee whilst call takes place. Supervise detainee ablutions and Supervise detainee of the same sex when using washing facilities in the cell block. DESIGNATED DETENTION OFFICER ROLE OVERVIEW Inputter functions Assist with the administration of arrivals of detained persons, recording the condition and needs of such persons, determining immediate action if necessary. Assist the Custody Officer to undertake the risk assessment process, including medical history and incidents of particular risk. Advise the Custody Officer accordingly. Maintain a chronological order of events onto the custody record relating to the on-going detention of the detainee in accordance with legislation and MPS Custody Policy. Directions by Custody Officer The post holder may be required to carry out other reasonable tasks as directed by the Custody Officer or other supervising officer from time to time. Supply disposable toilet items (toothbrush and paste, soap and razor) and collects those items immediately after use. Supervise detainee seen by FHP. Assist with visit to the FHP and medical care of detainees. On the instruction of the Custody Officer only, administer medication to detainees at intervals recommended by FHP and note custody record accordingly. Search property brought in for detainees on authority of the Custody Officer conduct search of detainee’s property. Inform Custody Officer of any property discovered during the search that may be illegal or concerned with drug use Detainee’s exercise At appropriate times and with authority of the Custody Officer supervise exercise of detainees in secure area. Supplies prisoners with meals Arrange and deliver meals for detainees, with regard for any dietary requirements, and note Custody record accordingly. Inform Custody Officer of any person wising to supply detainees with food or drink. Maintains Custody Suite stores Ensure adequate custody stores are maintained, including detainee supplies, stationary, and interview tapes etc. Cells Ensure that cells are in good working order and are presentable for re-use. To give the cell a general wipe down ready in preparation for the next detainee. Notify the Custody Officer of defects and contact appropriate department to arrange repair. Conduct regular searches of empty cells to ensure that nothing is hidden and advise the Custody Officer immediately if anything is found. DESIGNATED DETENTION OFFICER ROLE OVERVIEW Fingerprints Take fingerprints of a detained person if authorised by law or if detainee voluntarily agrees to provide their fingerprints. Update custody record with result. Searches and Photographs Undertake non-intimate search of detained person’s detained at the police station as authorised. Photograph a detainee detained at police station on authority of the Custody Officer. Footwear Impressions Take footwear impressions of a detainee detained at a police station on authority of the Custody Officer. Present evidence in court and other hearings Attend court and give evidence when required. Virtual Courts The MPS in conjunction with the London Criminal Justice Board (LCJB) have launched a Virtual Court process. Under this new process defendants appear before a magistrate via a secure video conference link from a police station. Magistrates or a District Judge will conduct the proceedings from within the courtroom. They will be able to view the defendant via this secure video link, along with the defence solicitor. Under this scheme there will also be a defendant handler, who will act as an agent of the court, attached to each police station. As a DDO, you will be involved in this process as part of your gaoler role and will carry out some of the administration duties and care of the detainee. Virtual Courts are being piloted in 9 MPS Boroughs: Lewisham, Greenwich, Bexley, Croydon, Westminster, Lambeth, Southwark, Bromley and Sutton. Training A DDO must be ‘Designated’ before they can carry out any of the above listed duties. To achieve designation status under the Police Reform Act, 2002, the Commissioner must be satisfied that each individual is suitable, capable and adequately trained. In order to ensure this legislative requirement is met, DDOs will undergo formal exams and assessments which are pass/fail exams throughout the six-week Foundation Training Course (FTC), to ensure each DDO is correctly trained to perform their role safely and effectively within the Custody Suite. DESIGNATED DETENTION OFFICER ROLE OVERVIEW Personal skills It’s not just what is trained, but what a DDO can bring with them in regards to personal skills; • Competence in basic use of Microsoft Excel, Word and Outlook. Typing speed is not essential, however, it would be beneficial and self-teaching software is offered to enhance typing skills and would ensure an efficient Custody process; • Observation skills. Being able to recognise and remember individuals from local intelligence briefings or reading the body language of detainees who present inconsistent or unusual behaviour could prove invaluable to managing their safety and wellbeing in custody. ACRONYMS AND ABBREVIATIONS Acronym Full Meaning 4Rs - Those who are suspected of being ‘under the influence’ of drink or drugs, must be checked and roused at least every half hour, and have their condition assessed as in Code C Annex H - the 4 Rs. Rousability – can they be woken Response to questions – can they give appropriate answers to simple questions Response to commands – can they respond appropriately to simple commands Remember - to take into account the possibility or presence of illnesses, injury or mental condition. A person who appears drowsy and smells of alcohol may also have: diabetes, epilepsy, a head injury, drug intoxication or overdose, or stroke. BOCU - Borough Operational Command Unit CCTV - Close Circuit Television CIP - Custody Improvement Project CNP - Custody Nurse Practitioners CNAM - Custody Nurse Area Managers COZART - Drug testing equipment used in custody suites CRB - Criminal Records Bureau CRIMINT - Criminal Intelligence System Custody Officer Is always a Police Sergeant - they are solely responsible for everything that occurs in the Custody Suite during their shift. Custody Suite Part of the Police Station that houses detainees, this includes cells, interview rooms, medical examination rooms, fingerprint rooms and booking in desk. ACRONYMS AND ABBREVIATIONS DDO Designated Detention Officer DIP Drugs Interventions Programme Home Office initiative with the aim to reduce crime through drug treatment. EDIT Evidential Drugs Identification Testing ERA Letter Employee Relations Act Letter FHP Forensic Healthcare Practitioner could be a Forensic Medical Examiner or Custody Nurse Practitioner. FHS Forensic Healthcare Services FME Forensic Medical Examiner HO Home Office ICT Information and Communication Technology ICV Independent Custody Visitor IT Information Technology JPS Joint Prosecution Service LCJB London Criminal Justice Board Organisation that coordinates activities of London’s Criminal Justice Agencies in delivering an effective, transparent and responsive criminal justice service for victims and the public. LiveScan Computer system used for the capturing of fingerprints Met Detention (MD) name of department within MPS which provides strategic overview over custody suites, staffing and all policy and legislation to do with Custody. MPS Metropolitan Police Service MSL Maternity Support Leave Non-Intimate DNA Samples Normally a mouth swab, but can include a hair sample. Non-Intimate Search Search of a detainee which does not include any intimate part of their body. This includes strip searching for drugs or weapons. NSPIS National Strategy Police Information System. Custody IT system used by MPS - full training will be given. OCU Operational Command Unit ACRONYMS AND ABBREVIATIONS PNC Police National Computer PND Penalty Notice for Disorder Risk Assessment of detainees’ physical and mental health and welfare. SDA Shift Disturbance Allowance SLA Service Level Agreement SLT Senior Leadership Team SMP Statutory Maternity Pay TP CJ Territorial Policing - Criminal Justice. Department within the MPS which supports the day to day policing of all 32 London boroughs. Trigger Offences that are often linked to drug users, these are known as acquisitive crimes and are offences such as theft, burglary, fraud, prostitution and persistent begging. APPLICATION PROCESS All applicants will be required to successfully pass Corporate Selection tests, which have been devised for this role. The selection process consists of the following elements. Application Form All internal and external applicants will complete similar application forms, which include questions based upon the competencies required for this role (see attached notes for guidance and refer to the four key behavioural competencies). Paper-Sift 1 The aim of this sift is to identify and reject applications that have failed the basic requirements of the advertisement (e.g. nationality, incorrectly completed forms). Paper-Sift 2 The second paper sift is an assessment of the candidate’s response to the five questions based on the competencies required to fulfil this role. Day 1 Assessment: Interview Board All applicants will be required to undertake a formal interview, which will focus on the behaviours outlined in the information pack. It will comprise of two parts: • Situational exercise, and • Competency based interview. More details of this process will be provided if you are invited to attend an interview. If you are successful at Day 1, you will progress to Day 2. Day 2 Assessment: Medical and Job Related Fitness Test As a result of being designated under the Police Reform Act, 2002, all applicants who successfully pass Day 1 will be required to complete the following, which ensures candidates, meet the requirements of the role: • Medical, and • Job related test (bleep test and strength test). APPLICATION PROCESS Posting Preference You will be asked to indicate three Boroughs posting preferences in the application process, however it should be noted that although every effort will be made, there are no guarantees that your preferences can be accommodated. The availability of Boroughs will be made known to you once you are ready for posting, as these are prone to regular change. Postings will be made in accordance with operational necessity. The provision of custody services throughout London can be extremely varied due to the many events and operational demands faced by the MPS on a daily basis. As a result, DDOs will have the opportunity of working at different locations within the MPS. This could be in response to large scale events such as demonstrations or the Notting Hill Carnival to operational staffing requirements at nearby custody suites. The map of the MPS on page 2 gives you an idea of the possibility of locations. However, only minimum spaces are available at certain locations and the availability will be revealed to you on your Day 2 as the vacancies are subject to change. Pre-employment Fingerprints As part of the Day 2 assessment you will be required to consent to providing fingerprints and understand that the fingerprints provided will be used to conduct a search of the criminal conviction database. This check is performed as part of the application process for a post within the MPS and any information obtained as a result of this check may affect your application. Failure to give consent will result in your application being terminated. If you are appointed, your fingerprints will be kept on the Police Elimination Database and used for the purposes of elimination only. Your fingerprints including all copies and records will be destroyed if you are not successful in the recruitment process or if you leave the police service. (This is subject to the retention of hard copies with case papers until the conclusion of any outstanding cases or impending trial where the fingerprints may be disposable). Substance Misuse Testing This may be carried out at any stage during the selection process and if selected is compulsory. Vetting Subject to successfully passing the MPS vetting procedures, applicants will be offered a DDO post at a Custody Suite within the MPS. The MPS is committed to safeguarding the welfare of children and vulnerable adults. As part of these safeguards, the MPS adopts a consistent and thorough process of safe recruitment in order to ensure that all MPS staff and volunteers are suitable. Posts that involve a high level of contact with children and vulnerable adults will additionally require a Criminal Record Bureau (CRB) check. APPLICATION PROCESS Foundation Training Course After successfully passing the recruitment process, a conditional offer of employment will be made to you. Your employment will be subject to the satisfactory completion of the 6 week DDO Foundation Training Course (FTC). This is a pass or fail course. If you fail to meet the standard required by the MPS, your employment will be terminated. You will also be required to successfully complete a 12-month probationary period at your posted Borough. As your post requires interaction with the public, you will receive awareness training in personal and Officer safety. If you fail to reach the required standard, assistance will be provided to help you. However, if you fail to reach this standard within the set timescale your employment as a DDO will be terminated. All further details will be in your conditional offer letter and once you accept the appointment, a formal contract of employment will be issued to you in person by the Custody Manager of your chosen Borough. If you are successful, there are limited training places for this financial year, however, there will be a select list and a training place will be offered as they become available within the next 12 months. YOUR REWARDS By joining the Metropolitan Police Service, you will be helping to protect the lives of over eight million people. There’s nothing more rewarding than knowing that your efforts are having an impact on such a large and diverse community. In return, you will receive a starting salary of £21,709 rising to £24,255 gross per annum and either Inner London Location Allowance of £3,501 or Outer London Location Allowance of £1,902. Annual incremental spine points will achieve progression from minimum to maximum of the pay scale. Also, as 24 hour shift working and public holiday working are required, a shift disturbance allowance (SDA) of a maximum of 20% of the basic salary is paid along with public holiday remuneration. The shift disturbance applicable to you will depend on the working shift pattern of the Borough you are allocated to. The normal hours of work are 41 hours per week including meal breaks. This post involves 24 hour shift working including night duty and weekend working. You will also be required to work Public Holidays, including Christmas Day and Boxing Day if they fall as part of your rostered duty. The MPS can in certain roles accommodate flexible working (i.e variable shift patterns, reduced number of working days etc), however, it MUST be noted that this is subject to operation policing requirements of the Borough. Prior notification is required at the application stage of any intention to request a flexible working pattern and each request will be assessed and based on the individual circumstances provided. As a member of our team, you will also have access to Met Benefits - an external website, offering MPS employees (staff and officers) guaranteed savings at major high street stores and retail outlets nationwide. These benefits are obtained and co-ordinated by Human Resources. You can save money on everything from food, clothes, furniture, electrical and DIY products to hotels, restaurants, cinemas and theatre tickets. All staff are eligible to join the Metropolitan Police Athletic Association (MPAA) and the Metropolitan Police Sports and Social Association (known as the ‘Comets’) and enjoy taking part in sporting and social events. The MPS has four well-equipped Sports clubs at Bushey, Chigwell, Hayes and Imber Court, available to all staff as well as family and friends. For further information regarding the terms and conditions offered by the MPS and assistance in completing your application, please download the guidance notes for Police Staff applications available on the MPS Careers website. ELIGIBILITY CRITERIA For further information regarding the eligibility criteria for joining the MPS, please refer to the guidance notes available on the MPS Careers website or contained in the application. The MPS is committed to safeguarding the welfare of children and vulnerable adults. As part of these safeguards, the MPS adopts a consistent and thorough process of safe recruitment in order to ensure that all MPS staff and volunteers are suitable. Posts that involve a high level of contact with children and vulnerable adults will additionally require a Criminal Record Bureau (CRB) check. • Your application form will be initially sifted against MPS criteria such as convictions and residency. • Following the initial sift your application will be assessed against the role criteria. • If successful at this stage we will contact you regarding the assessment centre process which will include: - Day 1 assessment (interview situational exercise) - Day 2 medical/fitness assessment. • The interview will be a competency-based interview and questions will be posed around the criteria for the role in question, as set out in the advert and information pack. • If successful at interview we will send you an initial offer of employment which sets out what happens next. • If unsuccessful we will also advise you in writing but will be unable to offer feedback. MAKING AN APPLICATION Please e-mail your completed application to the preferred option: ddoapplications@met.police.uk by 4pm on Wednesday 12th November 2014. The above e-mail address should not be used for general enquiries please visit www.metpolicecareers.co.uk, which includes an ‘Answering Your questions’ section or contact the call centre on 0845 727 2212 from Monday - Friday 8.30am -4.30pm. • The recruitment process is thorough and consequently can be quite lengthy. • Shortlisting and interviews will be based on the criteria listed. • Until an offer of appointment is confirmed in writing, you should not assume your application has been successful