RYERSON UNIVERSITY Policy-Procedure No. 1-439B January, 2001 QUOTATION AND TENDER POLICY Purpose The purpose of this policy is: • To ensure Ryerson’s process in determining the use of funds for the purchase of goods and services is conducted in a publicly accountable manner; • To outline the role and responsibilities of the Purchasing and Payment unit of Financial Services in facilitating the expedient purchase of goods and services necessary to support the goals and objectives of the University; and • To provide staff and faculty with the framework to seek competitive prices in a manner that meets current legislation requirements, is in accordance with the resolutions of the Board of Governors, and promotes free and open competition for all interested suppliers. Scope This policy applies to all documents related to the purchase of goods and services (as outlined below) that are prepared or processed by Ryerson University. Inclusions This policy applies to the purchase of: • Goods and services estimated in excess of $5,000 excluding taxes and shipping costs; • Goods and services of any price as determined at the discretion of the Contract Negotiator, Purchasing and Payment; • Goods and services identified in a competitive complaint from a supplier;; • Goods and services requiring a “request for quotation” or “tender” as deemed necessary by government or contractual obligation; and • Consulting services provided by independent contractors as defined in the Employee/Employer Relations Policy. Page 1 Ryerson University Policy-Procedure No. 1-439B January, 2001 Exclusions Exemptions • Print and non-print library collections materials; • Goods purchased for external resale; and • Goods and services valued up to and including $5,000 not addressed by the inclusion rules above. Sole Source The supplier bidding requirement (as described below - Competitive Bid Requirements) is waived for the purchase of those goods and services only available from one lone supplier. Instead, a “sole source” form must be completed and approved by the appropriate signing authority. If the proposed purchase is made using an Oracle Government Financial (OGF) electronic requisition, the “sole source standard note” may be used instead. Existing Contracts New bids are not required for the acquisition of goods and services covered by an existing Ryerson, provincial or cooperative purchasing group contract. The Purchasing and Payment unit maintains a list of all such contracts. Whenever possible, this list is made available to University staff on-line via the OGF system. Should a requisitioner choose not to use a supplier already under contract, the appropriate bid process must be followed. Competitive Bid Requirements It is the responsibility of the Purchasing and Payment unit to ensure all purchases requiring competitive bids are compliant with the following: • Prices must be obtained from at least three sources; • Price quotations must be obtained using the method appropriate to the complexity and estimated cost of the good or service under consideration. These methods are: a) Price Quotation: For purchases of $5,001-$25,000, price quotations must be solicited by the requisitioner by phone, fax or E-mail. Price quotations must be documented (including award justification) and forwarded to the Purchasing and Payment unit where it is filed with the purchase order. Employees may contact the suppliers directly or enlist the assistance of the Purchasing and Payment unit. Page 2 Ryerson University Policy-Procedure No. 1-439B b) January, 2001 Request for Quotation (RFQ): The Purchasing and Payment unit’s Contract Negotiator is responsible for providing formal RFQ documents to all suppliers bidding on purchases with an estimated value of $25,001-$100,000. A list of suppliers invited to participate in a particular bid is maintained by the Purchasing and Payment unit. Suppliers responses must be sealed and forwarded to the Purchasing and Payment unit. Stamped with the date and time of receipt, bid documents are opened only after the deadline has expired. The award committee (see below - Award Committee) evaluates the tenders and selects the bid that best meets the selection criteria. Once a decision is reached, the Purchasing and Payment unit forwards a formal award notice to all bidding suppliers. c) Public Tender For purchases with a value estimated in excess of $100,000, bids must be solicited either using a “public call for tender” or a “public call for vendor qualification”. Public calls must be advertised using one or more standard advertising mediums (e.g. newspaper, Internet, trade magazine, etc.). The Purchasing and Payment unit is responsible for advertising such opportunities and distributing the appropriate tender documents. Suppliers’ responses are handled in the same manner as the RFQ, however , the award notice must mirror the advertising activity of the public tender call. An awards committee reviews all responses and files its evaluation and final decision with the purchase order in the Purchasing and Payment unit. d) Request for Proposal (RFP) Due to the nature of some projects, it is impossible for the requisitioning departments to provide bidding suppliers with a specific list of goods or services to price. In such instances, bidding suppliers are asked to provide a detailed recommendation on how the project should proceed and a breakdown of the goods or services required. Proposals are accepted and reviewed according to the evaluation policy listed above (a), (c). Documents • To ensure a level playing field, all RFQ, RFP and public tender documents must include a detailed description of: a) Goods or services to be purchased; b) Deadline date and time; c) Address and phone number of the Purchasing and Payment unit; Page 3 Ryerson University Policy-Procedure No. 1-439B d) Terms and conditions of the bid; and e) Terms and conditions of subsequent purchase and payment. January, 2001 Public tenders must also include a statement of the award criteria and the weighting system used for evaluation. • The Purchasing and Payment unit is the University’s only authorized agent for official RFP, RFQ and public tender documents. Only the documents distributed by the Purchasing and Payment unit are accepted for consideration. Advertising of Pricing Requests Only the Purchasing and Payment unit has the authority to place advertisements for public calls for pricing requests. Document Costs If significant costs are incurred to produce or advertise pricing requests, a document request fee is charged to bidding suppliers. Bid Deadlines Upon receipt by the Purchasing and Payment unit, all bids are stamped with the date and time. Responses received after the deadline are documented as “late” and either refused or returned to the bidder. Opening of Bids RFQ, RFP and public tenders are opened by a staff member of the Purchasing and Payment unit in the presence of a representative from the requisitioning department. Suppliers participating in the public tender are permitted to attend. At this meeting, the contents of each bid are presented, and upon request, prices and bid specifics are revealed. No other requests for prices or bid specifics are entertained outside the opening meeting. Evaluation and Award The award of a public tender bid must offer the University the best mix of price, quality, specification compliance, terms, conditions, experience and reputation. Ryerson is not obligated to accept the lowest price bid. All qualifying bids are evaluated and the one that provides for best overall value is accepted. The rational for accepting a bid is documented and retained by the Purchasing and Payment unit in accordance with Ryerson’s legal responsibility for document retention. Page 4 Ryerson University Policy-Procedure No. 1-439B January, 2001 Award Committee RFP, RFQ and public tenders with an estimated value of at least $25,001 are created and reviewed by a committee consisting of one representative from both the Purchasing and Payment unit and the requisitioning department, as well as any other appropriate users from the University community or consultants retained to advise on the purchase. The committee is responsible for determining, prior to the issuance of the tender document, the method by which it will be awarded. In addition, the committee determines the key measurement criteria for the bid - price, quality, specification compliance, terms, conditions, experience, reputation, etc. For complex bids and those greater than $100,000, a criteria weighting system is determined by the committee prior to advertising the bid request. Using this tool, the committee reviews and evaluates each bid, with the procurement awarded to the supplier with the highest score. Scoring summaries are appended to the bid package and retained by the Purchasing and Payment unit. Conflict of Interest Any person involved in the public tender or evaluation process with a personal interest (as defined by Ryerson’s Conflict of Interest Policy) that may impinge or reasonably be deemed by others to impinge on their impartiality should immediately declare the conflict of interest, in writing, to his/her supervisor. This person should withdraw from the process and relinquish all further related duties to his/her supervisor or designate. Vendor Protests The Purchasing and Payment unit is responsible for maintaining a bidding process that is fair and equitable to all interested parties. If a supplier believes the bidding process has been comprised, he/she is invited to contact the University for possible investigation according to the parameters outlined below: 1. Suppliers must submit a written protest within 5 days of learning information applicable to the protest. 2. Once the grievance is filed, the Manager, Purchasing and Payment shall notify the requisitioning department and the Contract Negotiator. Collectively, these parties decide if the procurement should continue. If the contract is not yet awarded, it may be held until the review is complete, unless the effect on the operation of the University is more costly than the expected cost of the resolution of the protest. For contracts already awarded, the Manager, Purchasing and Payment notifies the supplier awarded the bid and if deemed able and necessary, may be asked to stop or hold the purchase until the review is complete. When necessary, University legal counsel is consulted. Page 5 Ryerson University Policy-Procedure No. 1-439B 3. January, 2001 An informal investigation is launched by the Manager, Purchasing and Payment if: - additional information is required to make an informed decision; or - the protesting supplier provided substantive reason to believe the grievance is justified. 4. After reviewing the information gathered from the informal investigation, the Manager, Purchasing and Payment, in consultation with all concerned University officers and, if necessary, legal counsel, shall issue a written determination to all involved parties. 5. For public tenders of at least $100,000, the protesting party may choose to forward its concern to the Ontario/Quebec or Agreement on Internal Trade (AIT) protest boards. Jurisdiction This policy is under the jurisdiction of the Vice President, Administration and Student Affairs and is administered by the Executive Director, Financial Services. *** Page 6