2016
Directory of Professional Solutions
designed to drive
BREAKTHROUGH PERFORMANCE
Version 5
33Ver
For PUBLIC PROGRAMMES Registration,
please contact Dr. Amanda Kim , Chief Knowledge Engineer at
+6012 3297281 or dr.amanda@amicolpro.com
ACTIONS TO TAKE
(A) Just drop Dr. Amanda a short email to confirm the following 1| Programme Title and Date
2| Name of Participant, Job Position, Dept. and Company
3| Person-in-charge, Job Position, Dept., Tel No and Email
(B) After receiving your email, Dr. Amanda will do the rest. That's all. THANKS.
Visit our Business Website at
www.amicolpro.com
and
Visit the Official Website of Our Content Innovator and Facilitator at
www.frankieknowledge.com
also,
View and Subscribe to the
Frankie Knowledge Video Channel
Video Series on Breakthrough Performance
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SECTION A
Our Flagship
KEY TALENT UPSKILLING PROGRAMME
to achieve
BREAKTHROUGH PERFORMANCE
Title of Initiatiave
NO.
1.
Developing the 8 Highly Focused Capabilities
of a KEY TALENT
to achieve
BREAKTHROUGH PERFORMANCE
Heads of Company, Heads of Department and
Human Capital Professionals who are responsible
for Performance Management, including
Recruiting, Assessing, Developing, Retaining and
Managing Key Talents
Key Managers, Executives and Technical
Professionals that have staff reporting to them.
This Upskilling Programme Significantly Enhances
their Critical Skills to –
Fee(RM)
Date/Day (2016)
1880
22nd June (Wed)
27th June (Mon)
20th Jul (Wed)
22nd Jul (Fri)
25th July (Mon)
12th Aug (Fri)
16th Aug (Tue)
23rd Aug (Tue)
9th Sep (Fri)
15th Sep (Thu)
22nd Sep (Thu)
5th Oct (Wed)
14th Oct (Fri)
1
Firstly, Transform themselves to be Performance
ROLE MODELS
18th Oct (Tue)
2
1
Secondly, Drive their Teams to achieve
Sustainable Performance
16th Nov (Wed)
3
1
Thirdly, Work with their Staff and together form
a Strong Team to support the HODs
(Departments) and the Company
8th Dec (Thu)
11th Nov (Fri)
22nd Nov (Tue)
13th Dec (Tue)
16th Dec (Fri)
The Selected Participants would preferably be
Performing Talents that the Company has the
Real Intention to seriously Develop and Retain
In addition, the Selected Participants may include
Under-Performing Employees that have Real
Growth Potentials
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SECTION B
Our Supporting Specialised Programmes
to drive BREAKTHROUGH PERFORMANCE
1
Head of Department (HOD) Enhancement Series
These 5 Results-driven INTEGRATED Initiatives are designed based on a Structured Integration of
CONCEPTUAL (Thinking Skills), BEHAVIOURAL (Interaction Skills) and TECHNICAL (Operating Skills)
CAPABILITIES required by HODs to FOCUS, DRIVE, NURTURE and UNIFY their departments. The
Primary Intention is to equip HODs with more "Well-Balanced HOLISTIC COMPETENCIES". To be
extremely clear - these are NOT SOFT SKILLS Initiatives that just emphasize on People Management.
Most important, these l-day INTEGRATED Initiatives are specifically designed to DIRECTLY MEET the
KEY RESULT AREAS (Strategic and Operational Needs) of the Highly Busy HODs - whether they are
newly promoted to be HODs or HODs having more than 30 years experience
This Series also include a Specialised Interviewing Initiative that is designed to equip the Senior Corporate
Professionals with CRITICAL INTERVIEWING SKILLS required to EFFECTIVELY ASSESS Potential
Talents. This Assessment Initiative is facilitated by using Highly Interactive ROLE PLAY Sessions.
In addition, to significantly strengthen the Technical Skills of the HODs, we offer a unique Formulation
Initiative. This Initiative is developed to provide the HODs with Skills required to adopt SYSTEMATIC
STEPS and SPECIFIC RULES to formulate Performance-based Job Descriptions and Key Result Areas
to drive the Performance of the departmental staff. This initiative is exceptionally useful for organisations
that place serious focus on implementing an Effective PERFORMANCE MANAGEMENT SYSTEM /
PROCESS
No.
1.
Title of Learning Initiative
STRATEGIC
HEAD of DEPARTMENT
ENHANCEMENT (HODP)
2.
How to effectively set and implement
KRAs, KPIs and FOCUSED ACTION PLAN
to drive DEPARTMENTAL PERFORMANCE(KPMS)
3.
Building STRONG POSITIVE and
PERFORMANCE·DRIVEN CULTURE
to achieve SUSTAINABLE RESULTS (SPCC)
4.
Developing the S.T.A.R Competency·based
INTERVIEWING Skills to
ASSESS and SELECT the RIGHT TALENT (CBIS)
5.
How to prepare PERFORMANCE·based JOB
DESCRIPTIONS and KEY RESULT AREAS
(PEJD)
*
Fee (RM)
1300*
(Usual Fee is RM1880)
1300*
(Usual Fee is RM1880
1300*
(Usual Fee is RM1880
1300*
(Usual Fee is RM1880
1300*
(Usual Fee is RM1880
Date/Day (2016)
1st June (Wed)
19th Jul (Tue)
8th Sep (Thu)
14th Nov (Mon)
30th May (Mon)
5th Aug (Fri)
10th Nov (Thu)
26th Sep (Mon)
19th Dec (Mon)
26th Apr (Tue)
24th Jun (Fri)
1st Dec (Thu)
18th Jul (Mon)
24th Oct (Mon)
ONLY APPLICABLE
3 weeks
(Otherwise, the Usual Fee will apply)
For your information, Initiative (Programme) Outlines are available upon written request
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2
EMPOWERMENT Skills Series
These 3 EMPOWERMENT Initiatives place major emphasis on developing highly SELF-DIRECTED
COMPETENCIES to significantly Enhance the 1) Positive Mindset/Thinking Habits, 2) Emotional Management
Capabilities and 3) Systematic Work Management Practice of a Corporate Professional. The 1st Initiative relates to
instilling a Highly POSITIVE and PERFORMANCE-based MINDSET driven by Focused PROFESSIONAL
HABITS and Strong Strategic SELF-MOTIVATION. The PRACTICE of EMOTIONS MANAGEMENT covers Key
Steps, Tools and Techniques to MANAGE a variety of Emotions associated with the Corporate Environment,
including - Work/Colleagues/Customers-related FRUSTRATIONS, ANGER, CONFLICTS and STRESS. The
Initiative on WORK MANAGEMENT PRACTICE is designed to sharpen the Knowledge/Skills required to 11
Manage Targets and Deadlines, 21 Apply Effective Executive Time Management Practice, 31 Implement
Systematic Work Flow and 41Conduct Self-Check on Work Done.
No.
Title of Learning Initiative
Fee (RM)
Date/Day (2016)
1.
Developing a Highly POSITIVE PERFORMANCE
MINDSET and PROFESSIONAL HABITS (PMTH)
1300*
(Usual Fee is RM1880)
9th Jun (Thu)
19th Sep (Mon)
2.
Adopting Psychological-based
PRACTICE of EMOTIONS MANAGEMENT (POEM)
(Usual Fee is RM1880)
3.
Implementing SYSTEMATIC and RESULTS-driven
WORK MANAGEMENT PRACTICE (SWMP)
(Usual Fee is RM1880)
3
1300*
31st May (Tue)
22nd Aug (Mon)
1300*
2nd Jun (Thu)
28th Nov (Mon)
Corporate Sales & Customer Service Skills Series
Functional Initiatives are designed to Further Upgrade the OPERATING and TECHNICAL Skills required by the
Corporate Professionals to Excel in A SPECIFIC DEPARTMENT or FUNCTION. These Functional Initiatives are
developed to meet the Fast-changing Needs of the Industry. In this context, the CORPORATE SALES
SERIES covers 5 Functional Initiatives (Initiative 1 to 5) that are designed for ALL LEVELS Of STAFF that are
attached to the Corporate Sales Department/Function, including Heads of Sales, Sales Managers, Business
Development Managers, Key Account Managers, Corporate Sales Professionals and Corporate Sales Support Staff.
On the other hand, the 2 Functional Initiatives (Initiative 6 and 7) in the CUSTOMER SERVICE SERIES are
designed to meet the Specific Needs of the Customer Service Managers, Customer Service Executives and Front
Line Customer Service Staff.
No.
Title of Learning Initiative
Fee (RM)
Date/Day (2016)
1.
Strategic SALES MANAGER
Enhancement (SSME)
1300*
(Usual Fee is RM1880)
26th Jul (Tue)
21st Nov (Mon)
2.
A Systematic approach to develop and implement
a STRATEGIC SALES PLAN (FSSP)
(Usual Fee is RM1880)
3.
Developing PROFESSIONAL SELLING Skills to effectively
market products I services to CORPORATE CLIENTS (DPSS)
(Usual Fee is RM1880)
Adopting a Systematic approach to KEY ACCOUNT MANAGEMENT
1300*
1300*
1300*
8th Jun (Wed)
2nd Dec (Fri)
3rd Jun (Fri)
4th Aug (Thu)
to increase the CORPORATE BUSINESS (SKAM)
(Usual Fee is RM1880)
4th May (Wed)
18th Aug (Thu)
5.
Developing STRATEGIC NEGOTIATION SKILLS
to increase Corporate Sales / Business (NSCS)
1300*
(Usual Fee is RM1880)
30th Jun (Thu)
6th Oct (Thu)
6.
Developing FRONT-LINE
CUSTOMER SERVICE Skills (FLCS)
(Usual Fee is RM1880)
4.
7.
A Systematic approach to MANAGE DIFFICULT and
ANGRY CUSTOMERS (MDAC)
1300*
1300*
(Usual Fee is RM1880)
26th May (Thu)
27th Jul (Wed)
23rd May (Mon)
5th Sep (Mon)
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4
LEARNING and DEVELOPMENT Skills Series
These 9 Learning/Development Specialist Initiatives are exclusively designed and developed to directly meet the
real needs of all levels of Learning/Development Staff and Human Capital Professionals that play the training role.
These very practical initiatives cover Structured Knowledge, Highly Critical Skills and the latest TOOLS and
TECHNIQUES required to impactfully ANALYSE, PLAN, MANAGE and EVALUATE Training Effectiveness. In
addition, this Series includes a truly differentiated Initiative that places key focus on facilitating a company to
UPGRADE the existing Training/Development Function to a CORPORATE LEARNING CENTRE or TRAINING
ACADEMY.
No.
Title of Learning Initiative
Fee (RM)
Date/Day (2016)
1300*
20th Dec (Tue)
1.
Formulating and Implementing PERFORMANCE -based
TRAINING NEEDS ANALYSIS (PTNA)
(Usual Fee is RM1880)
2.
How to DESIGN and DEVELOP
an effective Training Programme (DETP)
(Usual Fee is RM1880)
3.
How to design, develop and implement
STRUCTURED ON the JOB TRAINING (SOJT)
(Usual Fee is RM1880)
4.
Formulating and Implementing a STRATEGIC
TALENT DEVELOPMENT SYSTEM (STDS)
1300*
1300*
1300*
(Usual Fee is RM1880)
5.
Implementing an effective
TRAINING EVALUATION SYSTEM (ETES)
6.
Implementing an effective
TRANSFER of LEARNING SYSTEM (TOLS)
7.
Developing a Strategic
TRAINING MISSION and TRAINING POLICY (TMTP)
(Usual Fee is RM1880)
8.
Formulating and Implementing an effective
ANNUAL TRAINING PLAN (FITP)
(Usual Fee is RM1880)
9.
A Systematic approach to UPGRADE
the existing Training I Development Function to a
CORPORATE LEARNING CENTRE (ACLC)
1300*
(Usual Fee is RM1880)
1300*
(Usual Fee is RM188
1300*
1300*
1300*
(Usual Fee is RM1880)
24th Aug (Wed)
27th May (Fri)
13th Jun (Mon)
10th Aug (Wed)
13th Sep (Tue)
6th Dec (Tue)
21st Dec (Wed)
7th Nov (Mon)
When the Need Arises, NEW DATES will be Added to the Scheduled Dates Above
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KEY MANAGEMENT and SOFT SKILLS Series
Soft Skills Initiatives or Behavioural Management Initiatives place key emphasis on - 11 Managing People, 21
Managing the Relationship with Superiors and Colleagues and 31 Nurturing Talents. Ultimately, Soft Skills Initiatives
are about leveraging on the competencies of people to Get More Things Done Effectively and Efficiently to achieve
the Desired Results. In this context, We offer 6 Unique Soft Skills Initiatives designed to Significantly Enhance the
Behavioural Management Skills of the Corporate Professionals.
We DO NOT OFFER LEADERSHIP Programmes BUT we design, develop, innovate and facilitate HIGHLY
DIFFERENTIATED Initiatives that will equip YOUR LEADERS with Focused Capabilities to drive their teams to
achieve Sustainable BREAKTHROUGH PERFORMANCE.
To be very specific, our Focus is not JUST on the Leadership Skills BUT on What Your Leaders can
ultimately deliver, - that is OUTSTANDING PERFORMANCE in this Highly Challenging Times.
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No.
Title of Learning Initiative
Fee (RM)
Date/Day (2016)
1.
Providing highly FOCUSED SUPPORT to
ADD REAL VALUE to the IMMEDIATE SUPERIOR (FSIS)
1300*
(Usual Fee is RM1880)
6th Jun (Mon)
14th Sep (Wed)
2.
Developing Strong INTERPERSONAL RELATION
DYNAMICS and ORAL COMMUNICATION Skills (IROC)
(Usual Fee is RM1880)
3.
Developing effective COACHING and MENTORING Skills
to strategically NURTURE Talents (DCCS)
(Usual Fee is RM1880)
4.
Developing effective COUNSELLING Skills to
MOTIVATE and ENERGISE Talents (DPCS)
(Usual Fee is RM1880)
5.
Developing effective CORPORATE PRESENTATION
Skills for Key Talents (DEPS)
(Usual Fee is RM1880)
6.
KEY MANAGER Enhancement (KMEP)
1300*
1300*
1300*
1300*
1300*
(Usual Fee is RM1880)
20th May (Fri)
19th Aug (Fri)
7th Jun (Tue)
17th Oct (Mon)
29th Jul (Fri)
21st Oct (Fri)
1st Aug (Mon)
7th Oct (Fri)
14th Jun (Tue)
2nd Sep (Fri)
29th Nov (Tue)
*The Fee is ONLY APPLICABLE if your register 3 weeks before the Scheduled Date.
(Otherwise, the Usual Fee will apply)
For your information, Initiative (Programme) Outlines are available upon written request
CUSTOMISATIONS
All Our 2 FLAGSHIP Public Programmes and
30 SUPPORTING SPECIALISED Public Programmes
can be effectively Customised as
Group COACHING Sessions
IN-HOUSE CORPORATE LEARNING,
LICENSING Workshops and CONSULTING Solutions
For further details, please contact Dr. Amanda Kim
Recommended Action
If the Initiatives listed above can potentially address Your Concerns on BREAKTHROUGH PERFORMANCE, please do
contact me directly at +6012 329 7281 or email me at dr.amanda@amicolpro.com
AMICOL Centre for TALENT MANAGEMENT is at–
Corporate Suite LG-13, Wisma UOA 2, No_ 21 Jalan Pinang, 50450 Kuala Lumpur
(Directly opposite the main lobby of Kuala Lumpur Convention Centre-KLCC)
I certainly look forward to being of service to your Organisation. Thank you.
Yours Sincerely
Dr. Amanda Kim
DSc(USA) and MSc(UK)
Chief Knowledge Engineer
AMICOL Centre for TALENT MANAGEMENT
Corporate Suite LG-13, Wisma UOA 2,
No. 21 Jalan Pinang, 50450 Kuala Lumpur
(Directly Opposite The Main Lobby of Kuala Lumpur Convention Centre - KLCC)
24-Hour Corporate Service Hotline :+6012 3297281
Tel +603 2162 1268 Fax +603 2162 1262
Email: dr.amanda@amicolpro.com
Business Website: www.amicolpro.com and
The Official Website of our Content Innovator and Facilitator: www.frankieknowledge.com
Our Uniqueness
AMICOL (Accelerated Mindset In Corporate Learning) is a Unique Facilitation Technique for Corporate Professionals. AMICOL Initiatives are
PROVEN Enhancement Initiatives innovated based on Dr. Frankie’s 33 years of Global Experience serving more than 1000 companies from 23
countries. REGISTER TODAY! You will finally get to Experience What Knowledge/Skills Enhancement is Really All About – The AMICOL Way!
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