MICROSOFT
LICENSE SOLUTIONS PROVIDER
A TRIO OF SERVICES | SI & LSP | DEDICATED ACCOUNT MANAGEMENT
In addition to being a leading Microsoft License Solutions Provider and Enterprise Software
Advisor, Ultima maintain a dedicated Technical Services division to help deliver tailored multivendor solutions as well as a Managed Services arm to provide 24x7 support to our customers.
This combination sets us aside from many other UK Microsoft partners, because our clients are
able to leverage both technical support and licensing services under a single banner.
gMicrosoft recognised Cloud
Deployment Partner
Supply Chain
gIn-house Systems Integrator who
can deliver SA benefits
Ultima provides end-to-end fulfilment services ranging from product acquisition, licensing,
configuration and stock holding, shipment throughout the UK and EMEA, asset tracking and
decommissioning.
a Product Selection
a Product Fulfilment
a Warehousing
aConfiguration
aDelivery
aImplementation
a Maintenance
a End of Life Services
a Support
Solutions and Services
Our team of certified technical professionals have years of practical experience,
spanning multiple generations of products and have the ability to deliver a wide range
of engagements, across both private and public sectors, regardless of size and scale. We
maintain direct links and support within key IT vendors (e.g. Microsoft, Citrix, VMware,
AppSense, Check Point, Cisco and Symantec) at both the business and technical levels and
have developed a wide solution portfolio which includes;
a Cloud Computing
a Data Centre
a Desktop Virtualisation
a End User Computing
a Data Archiving
aStorage Solutions
aIntrusion Protection
aMobility Solutions
aLAN and WAN
aUnified Messaging
a Unified Messaging
a Application Provisioning
a Application Delivery
a Backup Solutions
a Disaster Recovery
gUltima are a Microsoft Enterprise
Software Advisor
gDedicated specialists, covering
the whole range of SA benefits
g90% of our customers in 2002
are still our customers today
gT-36 Engagement Plan - The
Microsoft T-36 guide is a structured
three year client engagement plan
designed to ensure all customers
maximise the value of the EA to
which they have signed into
gVLSC Management - Ultima can
manage the Microsoft VLSC
website on your behalf and
report on your SA Benefits,
MSDN registrations, TechNet
subscriptions and Microsoft
Licensing Statements
Managed Services
Ultima has over 12 years’ experience in delivering proactive Managed Services and
co-sourced Support Desks. Our qualified team provides 24x7 support across a range
technologies, such as Microsoft, Citrix, VMware and Cisco from our purpose built,
ISO27001 accredited Technical Support Centre.
a Remote Monitoring a Remote Management
aTelephone Support
a Managed Networking
aHosted Managed Services a Managed Security
LSP Benefits
a
Proactive Reports - As well as official vendor consumption reports, we provide our own
generic procurement reports detailing information normally associated with transactions
gSoftware Assurance Training
Vouchers - We will double up
the entitlement of any Software
Assurance training vouchers that
Microsoft offer you through your
Agreement
aProactive Licence Reviews - Provide you with expert advice and guidance, covering
infrastructure and licences, future projects and technologies, planned business
growth and roadmaps of products – both on premise and via Microsoft public cloud
gProtecting your assets - Using a
standards-based approach, such
as ISO 19770-1 SAM and ITIL best
practice, Ultima can help manage
and protect the software assets
you have purchased
aLicence Change Management - Our team can advise on the necessary steps to remain
licence-compliant through changes of company ownership or structure (e.g. creation
of holding groups and national operating companies, mergers or acquisitions)
gInteract Portal - Track orders, price
lists, software purchases and see
details of your on-going support
contracts via our web portal
aProactive Best Practice & Guidance - We will utilise our direct relationship with
software vendors to ensure that we are providing you with correct product information
and licensing implications
aLicence Optimisation - Our Licensing Team understands the myriad of licensing models
offered by different software vendors and can advise you on the model that will offer
the best value for money. Whether on premise, in the cloud or the hybrid model
aDedicated Team of Licensing Specialists, & Consultants - If you need advice on a
project, our team of licensing experts can provide the best possible solution for you,
backed by qualified technical consultants
aVendor Independent Advice - If you are looking for software to provide you with a
specific functionality we will search for all products that can provide this solution for
you from all Software vendors
aAgreement Consolidation Service - Ultima’s renewals department can work with
you to co-term and consolidate all software maintenance and renewals contracts
aVendor Account Managers - We ensure that vendor account managers work closely
with Ultima to provide you with information around technology days, product seminars
and training
aProduct Road-Map Updates - As part of our quarterly review meetings, Ultima will
run through the roadmap and update you with the product information and any
licensing implications incurred
aSoftware Auditing & ELP Process - Ultima can offer a SAM service throughout the
duration of your EA, identifying over and under-licensing and working with you to
eliminate the risk of punitive costs
aMock True-up - We encourage an early mock true-up on EAs so that we are not
rushing at the anniversary to collect the information, and to ensure that you are
fully aware of the costs
Head Office
Ultima Place
448a Basingstoke Road
Reading
Berkshire RG2 0RX
© Ultima Business Solutions 2015
0870 60 86 860
enquiries@ultimabusiness.com
www.ultimabusiness.com