DISCIPLINE & TERMINATION Making Sure It Is Handled Properly 1 Agenda – Termination • • • • • Montana Wrongful Discharge from Employment Act Due Process – How to Establish “Good Cause” Documentation – Creating a Defense Discipline & Termination Meetings Practice Termination Montana WDEA • • • Montana is the only state to have a wrongful termination statute Balances interests between employer & employee Good thing – Limits damages to 4 years lost wages & fringe benefits – Employee has duty to mitigate – Generally no right to damages for pain & suffering, emotional distress, compensatory damages, punitive damages, or any other form of damages 2 Montana WDEA • § 39-2-903, MCA – Definition of Discharge – Constructive Discharge • Employee terminates his employment because of a situation created by the employer that an objective, reasonable person would find so intolerable that voluntary termination is the only reasonable alternative – Discharge • Includes constructive, as well as resignation, job elimination, layoff • Protects Against Wrongful Discharge – § 39-2-904, MCA Discharge is wrongful only if: 1. Done in retaliation for the employee’s refusal to violate public policy or for reporting a violation of public policy; 2. The employer did not have “good cause” and the employee had completed the probationary period; or 3. The employer violated its own written personnel policy. • 3 Montana WDEA – Public Policy • • Employee reports a violation of or refuses to violate public policy Public Policy - § 39-2-903(7), MCA – A policy in effect at the time of the discharge concerning public health, safety, or welfare as established by constitutional provision, statute, or administrative rule 4 Montana WDEA – No Good Cause • • Employer has no good cause to discharge and the employee had completed the probationary period Good Cause -- § 39-2-903(5) – Reasonable job-related grounds for dismissal based on a failure to satisfactorily perform job duties, disruption of the employer’s operation, or other legitimate business reason. • Reasonable Job-Related Grounds – Undefined, but generally encompasses termination for performance problems • Disruption of the Employer’s Operation – Undefined, but probably includes employees who fail to follow procedures needed for smooth business operation or employees whose behavior causes disruption 5 Montana WDEA – Good Cause • Legitimate Business Reason • MT Supreme Court has defined as “one that is neither false, whimsical, arbitrary or capricious, and [has] some logical relationship to the needs of the business.” Buck v. Billings Mont. Chevrolet, Inc. • Arbitrary and Capricious • Employer fails to apply its policies equally to all employees Johnson v. Costco Wholesale, 2007 MT 43 (2006) • • Legitimate Business Reason • Does not include use of a lawful product (such as tobacco or alcohol) off the employer’s premises during nonworking hours. § 39-2-313, MCA • Cannot terminate because employee is subject to any number of garnishments. § 39-2-302 6 Montana WDEA – Probationary Period • • • • • • During the probationary period of employment, the employment may be terminated at the will of either the employee or employer on notice to the other for any reason or no reason. § 39-2-904 (2), MCA However, cannot terminate for an illegal reason, e.g., employee becomes pregnant and employer does not want to grant maternity leave Employer must define at the outset of employment relationship • Recommend 6 months to 1 year If employer does not establish a probationary period or provide that there is no probationary period, there is a probationary period of 6 months from the date of hire Employer may extend the probationary period only if the employer let employee know at the outset of employment that the probationary period could be extended Once probationary period is complete, cannot put an employee back on probation 7 Montana WDEA – Written Policy Violation • Employer violates express provisions of its own written personnel policy. – Includes employee handbooks but also other written policies such as memos or preprinted forms – Kearney v. KXLF Communications, Inc. • Provisions that speak to “fair treatment” or “fairness” may be construed as a “fairness policy,” which means a jury may be allowed to consider the fairness of the employer’s actions 8 Montana WDEA – Limitation of Actions § 39-2-911, MCA • Action must be filed within 1 year after discharge date • Employee must go through employer’s internal grievance procedure before filing suit – Employer must have an internal policy that allows employee to appeal discharge • Employer’s Duty – Employer must complete process within 90 days from date employee initiates process – Employer must provide a copy of policy to the employee within 7 days of termination, regardless of whether it can be found in the employee handbook • Provide to all employees who terminate – whether termination is voluntary or involuntary 9 Montana WDEA – Remedies - § 39-2905 • Up to 4 years lost wages, fringe benefits, together with interest, and expenses incurred in searching for, obtaining, or relocating to new employment • Employee must mitigate – damages offset by wages employee could have earned with reasonable diligence • No punitive damages allowed unless employer engaged in actual fraud or malice in the discharge in violation of 39-2-904(1)(a) – refusing to report violation of or to violate public policy • No other damages allowed 10 Montana WDEA – Exemptions, § 39-2912 • Does not apply to a discharge: 1. That is subject to any other state or federal statute that provides a procedure or remedy for contesting the dispute. 2. Of an employee covered by a written collective bargaining agreement or a written contract of employment for a specific term. 11 Blacklisting & Protection of Discharged Employees • • • • • Reason for Discharge – Upon demand by a discharged employee an employer must provide a written reason for the discharge. • If employer refuses, the employer cannot provide any statement of the reason for the discharge to any person – A response to the demand may be modified at any time and does not limit the employer’s ability to present a full defense – Get demand from employee in writing! Absent a request for a written reason of the termination, employers should not write an initial discharge letter as it will be limited to the reasons set forth in the letter if a claim is brought. Blacklisting Prohibited – Preventing or attempting to prevent a discharged employee from obtaining employment with any other person If proven, will result in punitive damages and is also a misdemeanor. No person is prohibited from informing by word or writing any prospective employer a truthful statement of the reason for the discharge. 12 DUE PROCESS • NOTICE: Did the company give to the employee forewarning or foreknowledge of the possible or probable disciplinary consequence of the employee’s conduct? “Unless your performance/behavior is improved, it will lead to disciplinary action, up to and including termination.” • REASONABLE RULE OR ORDER: Was the company’s rule or managerial order reasonably related to (a) that orderly, efficient, and safe operation of the company’s business and (b) the performance that the company might properly expect of the employee? • INVESTIGATION: Did the company, before administering discipline to an employee, make an effort to discover whether the employee did in fact, violate or disobey a rule or order of management? First-hand knowledge and observation versus hearsay and third party information. 13 DUE PROCESS FAIR INVESTIGATION: Was the company’s investigation conducted fairly and objectively? PROOF: At the investigation, did the “judge” obtain substantial evidence or proof that the employee was guilty as charged? EQUAL TREATMENT: Has the company applied its rules, orders, and penalties evenhandedly and without discrimination to all employees? Was the bad employee treated the same as the good employee? PENALTY: Was the degree of discipline administered by the company in a particular case reasonably related to (a) the seriousness of the employee’s proven offense and (b) the record of the employee in his service with the company? 14 THE DISCIPLINARY PROCESS DISCIPLINE (dis’ e – plin) Punishment that is intended to correct or train. Training that is expected to produce a specified character or pattern of behavior The American Heritage Dictionary of The English Language 1969 15 Good Job Descriptions Make HR Work Easy Legal Compliance Recruitment FLSA Discrimination Law Advertising Screening Interviewing Job Description Performance Management Orientation & Training Coach for Success New Employees Development OSHA Counsel for Termination 16 Confronting the Employee • Consistency is very important. • Supervisors are responsible for the ongoing assessment of employee non-performance and conduct. Many supervisors neglect this responsibility until the annual performance review. • Successful supervisors take immediate action when an employee begins to exhibit symptoms indicating poor job performance or inappropriate conduct. • Successful management will provide their employees with Expectations on a regular basis, and hold them Accountable to those Expectations. 17 Do These Actions Call for Immediate Termination? • • • • • • • • • • • • • • • Falsifying company records Deliberate destruction of company property Gross insubordination Sleeping during work hours Failure to report to work Failure to return from a Leave-of-Absence as scheduled Sexual harassment Improper use of information systems to access company records Fighting/threats of violence Attempting to injure others Theft or attempted theft of company or employee property at work Possession of a weapon at work Reporting to work under the influence of alcohol or illegal drugs Possession or use of alcohol or illegal drugs on company property is a dischargeable offense Unauthorized disclosure of company or employee information 18 Keys to Effective Corrective Action for Rule Violations • If the rule violation is so serious as to contemplate immediate dismissal, the employee should be informed that he or she is suspended from work until further notice and should be told to clock out and go home. • When correcting an employee for a rule violation or another type of workplace misconduct, a supervisor should: – Ensure that they have all the information by asking questions – Follow the rules of Due Process described earlier 19 Corrective Discipline Action for Unacceptable Behavior • A disciplinary session to correct specific conduct that is unacceptable should include the following. – Informing the employee of the unacceptable conduct as well as the proper conduct that is acceptable. – Explain that the improper conduct must change. Discuss the negative consequences if it doesn’t change. – Exploring possible reasons for the unacceptable conduct. Allowing the employee the opportunity to provide some solutions relative to correcting the problem. – Developing a mutually agreed upon action plan to correct the improper conduct. – Documentation of the corrective action discussion. 20 Common Signs of Employee Performance Problems – – – – – – – – – – Absenteeism Accidents and injuries on the job Lack of interest in the job Lack of follow through on assignment Difficulty in decision-making and documentation Erratic work patterns Lack of cooperation Decreased time spent with coworkers Poor quality of work Missing meetings 21 Corrective Discipline to Improve Poor Performance • A corrective action to improve poor performance might contain the following steps: – Review the performance expectations for the position. Explain to the employee why it is important to the company and the department that he/she do well. – Describe the areas of performance that the employee must improve. – Seek the employee’s opinion on why he/she feels that their performance is not meeting the desired expectations. – Have the employee suggest possible solutions and develop a mutually agreed upon action plan containing specific goals and timetables for meeting those goals. – Have the employee commit in writing to the action plan and provide them with a copy of the plan. 22 Corrective Discipline to Improve Poor Performance – Follow up on a regular basis to determine whether the performance based goals stated in the action plan are being met. Provide feedback on how the employee is doing. – Catch them doing something right and praise them for it. – If after the prescribed time frame, the employee’s performance has improved, document and extend the time frame to seek continued improvement. – If after the prescribed time frame, the employee’s performance has not improved, conduct a second corrective Discipline, but shorten the time frame. – Termination is possible after the third corrective Discipline where the employee’s performance has not improved. – Note: (1) make sure all time frames are appropriate to allow performance improvement, and (2) make sure there is not another reason for the declining performance. 23 Keys to Documenting Effectively • Clarify and confirm your facts prior to sharing documentation with an employee. • Make effective use of your calendar to document. • Emphasize any statements where the employee admits to failing to meet the stated expectations. • Documented information should be typewritten. It is neater then most handwriting. • Forward a copy of the signed documentation to the Human Resources Department promptly. Keep a copy for your records. • Be specific relative to dates, times, observations, etc. 24 Progressive Discipline to Correct Performance • 39-2-904 in the MWDEA – Written Policy • Lack of consistency in how progressive discipline policies are used by managers and supervisors. – – – – First violation – Oral reprimand Second Violation – Written reprimand Third Violation – Suspension Fourth Violation – Termination • When conducting progressive discipline, be specific as possible and document everything. But most of all, make sure you, and all management, know and understand the steps and demands of your policy. • Follow the preceding steps for due process and corrective discipline, while following the steps of your policy. 25 Common Mistakes in Disciplining • • • • • • • • • • Overreact, react in anger, react in haste before gathering facts, react to effects, not to causes, being over emotional. Name calling, abusive reactions, attacking the individual in degrading manner, forgetting the other person’s dignity. (Don’t scratch their self-respect). Trying to punish or retaliate, as if something personal against us had been done by the individual. Make a big show out of the discipline, rather than disciplining in private. Inconsistent, overreaction to this incident, but overlooked similar instances in the past. Failure to listen, (get the other person’s side of the story). Lose perspective, fail to see big picture. (Remember extenuating circumstances). Over-disciplining differently than others were treated under nearly identical conditions. Gathering information to support an accusation or an assumption rather than gathering facts to make a decision. Attempting to prove “who’s wrong” rather than attempting to discover “what’s wrong.” 26 Thank You www.associatedemployers.org 406.248.6178 The information in this handout is provided for general information purposes only. This information is not intended to provide legal advice. These copyrighted materials may not be reproduced, copied or used without prior permission from AE and/or the authors. 27