COORDINATED DESIGN, PRODUCTION AND SUPPLY CHAIN DECISIONS IN
GLOBAL MANUFACTURING
Roger Jiao*
Nanyang Technological University
In order to meet increasing customer demands for more diverse product offerings, firms are
revising their product creation process to accommodate mass customisation. Coordinating
decisions across product design, manufacturing and production planning, and supply chain
management has attracted much attention from both academia and industries alike. Companies
like Sony, Black & Decker, and Kodak have implemented strategies to design and develop an
entire family of products based on a common product platform to satisfy a wide variety of
customer requirements while leveraging economies of scale and scope. This presentation will
introduce our past and on-going research in this field, along with a few industrial applications. In
particular, challenges and research issues of developing and managing extended product family
configure-to-order platforms will be discussed. Future research directions will be also outlined
towards a synergy of customers, product, process and logistics.
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Name: Roger Jiao
Division: Systems & Engineering Management, NTU
Email: jiao@ieee.org
Contact Number: 65- 6790 4143
Biography/Research Interests
Roger Jiao is Assistant Professor of Systems and Engineering Management in School of
Mechanical and Aerospace Engineering at Nanyang Technological University (NTU), Singapore.
He received his Ph.D. (1998) in Industrial Engineering and Engineering Management from Hong
Kong University of Science and Technology. He holds a Bachelor degree (1988) in Mechanical
Engineering from Tianjin University of Science and Technology in China, and a Master degree
(1993) in Manufacturing Systems from Tianjin University, China. He has been working closely
with a number of companies to explore design, manufacturing and management technologies
towards mass customization. His research interests are in the general areas of design theory and
methodology, manufacturing and production systems, and engineering management. His
publications appear in Computer-Aided Design, IIE Transactions, IEEE Transactions on
Engineering Management, Computers and Operations Research, Journal of Intelligent
Manufacturing, Expert Systems with Applications, Decision Support Systems, International
Journal of Production Research, etc.
Related publications
1. Jiao, J., Zhang, L. and Pokharel, S., “Process Platform Planning for Variety Coordination
from Design to Production in Mass Customisation Manufacturing”, IEEE Transactions on
Engineering Management, Vol. 54, No. 1, pp. 112-129, 2007.
2. Jiao, J. and Helander, M., “Development of an Electronic Configure-to-Order Platform for
Customised Product Development”, Computers in Industry, Vol. 57, No. 3, pp. 231-244,
2006.
3. Jiao, J. and Zhang, Y., “Product Portfolio Planning with Customer-Engineering Interaction”,
IIE Transactions, Vol. 37, No. 9, pp. 801-814, 2005.
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