Global Recruitment Management System
Candidate Quick Reference Guide
Version 2.0
June 2014
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Introduction
In line with Zurich’s vision to become the best global insurer as measured by our customers,
shareholders, employees and communities, it is our priority to develop industry leading people
management capabilities to attract, retain and develop the best people in our industry.
Zurich Insurance Group welcomes you to the Global Recruitment Management System (GRMS).
GRMS is the global tool to apply for jobs at Zurich. This quick reference guide is designed to help
you navigate through the system and provide you with a step-by-step guide on how to use GRMS.
This Quick Reference Guide will provide you with step-by-step instructions on how to:

Search and apply for jobs on the Global Zurich Job Search

View the status of your job submissions

Set job alerts

Change your account settings
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For any questions please contact your local Zurich Talent Acquisition team. Contact information can
be found on the respective local Zurich website.
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Table of Contents
1. Global Zurich Job Search
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2. Basic Job Search
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3. Advanced Job Search
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4. Viewing Search Results
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5. Applying to a Specific Job
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6. My Jobpage
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7. Candidate Profile
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8. My Account Options and setting a Job Alert
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1. Global Zurich Job Search
Here you can search for jobs globally, directly apply to jobs and create/access your candidate profile.
Once you have created your candidate profile you can also save searches, look for jobs matching
your candidate profile and change your account options. A candidate profile can be created
through directly applying to a job or separately by creating a candidate profile, which is explained in
detail in the section “Candidate Profile” further below.
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TIP: On most of the GRMS pages there will be on the right hand side a help section displayed
providing instructions/tips on how to use GRMS
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2. Basic Job Search
2.1.
1 Doing a Basic Job Search
You can do a basic search for jobs by selecting the relevant criteria in the drop-down menu, by
using a job number or a key word (e.g. Talent). After you have selected your search criteria click on
the "Search for Jobs" button.
2 Hiding the Search Criteria
2.2.
You can also hide the search criteria by clicking on the “Hide Search Criteria” button on the right
hand side to have more space for your search results.
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3. Advanced Job Search
1 Doing an Advanced Job Search
3.1.
Alternatively, you can conduct an advanced search by clicking on the “Advanced Search” tab at the
top of the page, which will provide further search criteria. You can also search for jobs in more than
one job field, location or organization. After selecting a value in one of these fields, click "Add..."
and make another selection.
3.2.
2 Jobs Matching My Profile and Saving a Search
To search for jobs matching your profile or to save a search you need to first create a candidate
profile in GRMS. Please refer to the section “Candidate Profile” on how to create a candidate
profile within GRMS.
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4. Viewing Search Results
1 Job search results options
4.1.
The job search results can be sorted by Posting Date, Job Title or Location. You also have the option
to choose how many results should be displayed per page.
4.2.
2 Viewing the job description
To view the job description click on the job title of the relevant job search result.
4.3.
3 Jobs available in other local languages
The Zurich Global Job Search is able to display jobs according to the language the job has been
posted. Some countries have more than one job posting language (e.g. Switzerland with German,
French, Italian and English). To view all job postings of a country click on the languages at the
bottom of the search results page under the “Jobs available in:”. The number in the brackets
indicates how many job postings are available in that particular language.
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Example of a job description in GRMS:
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5. Applying to a Specific Job
5.1.
1 Applying to a specific job
To apply to a specific job you can either click directly on the “Apply” button of a specific job from
the job search result section or first view the job description by clicking on the job title of the
specific job search result and then clicking on the “Apply Online” button.
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Example of a job description in GRMS:
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Once you have clicked on the “Apply” or “Apply Online” button a new screen will appear asking
you to login into GRMS.
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5.2.
2 Login to GRMS
On the login screen you will be able to login using your existing candidate profile login details or
you can create a new user by clicking on the “New User” button, if it is your first time using GRMS.
You can use the “Forgot your user name” or “Forgot your password” functionality if you don’t
remember your candidate profile login details.
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3 Accepting the Privacy Agreement
5.3.
Once you have clicked on the “New User” button a new screen will appear with the Privacy
Agreement information. You can also choose another language to read the Privacy Agreement.
To proceed read through the privacy agreement and click on the “I Accept” button.
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4 New user registration
5.4.
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Once you have clicked on the “I Accept” button a new screen will appear with the New User
Registration.
Please enter a User Name, Password and Email Address and click on the “Register” button.
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IMPORTANT: The user name must respect the following rules:

It must contain between 4 and 100 characters

Not include accented characters (e.g. é, ã, ä)

Not include the following set: :<>() and spaces
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The password must respect the following rules:
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It must contain between 6 and 32 characters.

It must contain at least 1 letter(s)

It must contain at least 1 numeric character(s)

It must not contain more than 2 identical consecutive characters

It must not contain your user/actual name
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5 Security questions
5.5.
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Once you have clicked on the “Register” button a new screen will appear with the Security
Questions.
You are requested to provide 3 security questions and answers. This information will help identify
you if you happen to forget your password and need to change it.
Once you have clicked on the “Ok” button you will be guided through the job application steps
described on the following pages.
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IMPORTANT: The answers must respect the following rules:


The answers must contain at least 4 characters
The answers are case sensitive (e.g. zurich instead of Zurich)
You can change your security questions any time in the account options.
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TIP: In order to easily retrieve your password in the future we recommend you to note down, make
a screenshot or print out the security questions/answers page.
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5.6.
6 Resume Upload
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GRMS can automatically extract the relevant personal information from your LinkedIn profile or
from your CV/resume and fill out part of your online job submission. You may have to manually
correct or fill out some fields.
If you do not upload your LinkedIn profile or your CV/resume, you can also fill out the online
submission manually. Select an option and click on “Save and Continue” to proceed to the next
step.
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Option 1: Import data from your LinkedIn profile
To upload a profile through LinkedIn, select the radio button next to the LinkedIn icon. The system
imports the data included in the LinkedIn profile. Once you click on the “Save and Continue”
button an information window opens, which you need to agree by clicking on “Yes”. As a next
step you are requested to login to your LinkedIn profile to start importing your personal
information. Once the process is complete, you must review the imported data.
Option 2: Import data from your CV/resume
To upload a CV/resume, click "Browse" and select the relevant file. The system uploads the file and
extracts some data included in the resume. Once the uploading process is complete, you must verify
the fields containing values automatically extracted from the resume. You may have to manually
correct or fill out some of them.
Option 3: Manually fill out the online job submission
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Please complete all the fields manually.
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7 Personal Information
5.7.
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Please complete all the fields and click on “Save and Continue” to proceed to the next step in the
application process.
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IMPORTANT: The email address you provide will be the email address used to identify you as a
user. This email address can be changed any time in your account options.
Only complete the Zurich Employee section if you are an employee of Zurich and
don’t have access to the Zurich Internal Career Section on the Zurich Intranet
TIP: With selecting the email notification checkbox in the General Profile, the system will send an
email notification whenever a new position matching your candidate profile is posted.
5.8.
8 Profile Information
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As a next step you will be asked to provide basic information about your job profile, which will be
used to match jobs to your preferences and for job alerts.
Please indicate your employment preferences, conditions and interests. Multiple preferences can be
added by clicking on the “Add to List” button. Click on “Save and Continue” to proceed to the
next step, on “Save as Draft” to save your application or on “Quit” to exit.
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TIP: To select multiple options using your PC, hold down the “Ctrl” key and click all relevant values
(for Mac, use the Command key)
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5.9.
9 Work Experience
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As a next step you will be asked to provide information about your work experience.
Please indicate your previous work experience. Multiple work experiences can be added by clicking
on the “Add Work Experience” button. Click on “Save and Continue” to proceed to the next step,
on “Save as Draft” to save your application or on “Quit” to exit.
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5.10.
10 Education
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As a next step you will be asked to provide information about your education, which will be used to
match jobs to your preferences and for job alerts.
Please indicate your previous education. Multiple educations can be added by clicking on the “Add
Education” button. Click on “Save and Continue” to proceed to the next step, on “Save as Draft”
to save your application or on “Quit” to exit.
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5.11.
11 Documents
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As a next step you will be asked to attach your job submission documents. Please attach as a
minimum your CV/resume and the relevant certificates.
Click on “Browse” and select the required document. Enter in the “Comments about the file” a
short description of the document (e.g. CV John Doe). Click on “Attach”.
Follow the same instructions to attach further documents. Click on “Save and Continue” to
proceed to the next step, on “Save as Draft” to save
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IMPORTANT: You can attach a maximum of 5 files (3MB each), one at a time. The search tool
that recruiters use to search for candidates will not be able to analyze the
content of all attached files, mostly image files and compressed files (.zip).
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We recommend you to attach your CV/resume as a pdf-file and all the relevant
certificates together in another pdf-file.
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5.12.
12 Additional Questions and EEO Information
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As a next step you will be asked to complete Additional Questions and/or the Employee Equal
Opportunity (EEO) Information depending on the job and/or country requirements.
Click on “Save and Continue” to proceed to the next step, on “Save as Draft” to save your
application or on “Quit” to exit.
Example of Additional Questions (only applicable for certain jobs)
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Example of EEO Information (only applicable in certain countries)
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5.13.
13 Summary
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As a last step you will see a summary of all the information you have provided in your job specific
application to Zurich.
To complete your application please click on “Submit” and you will be directed to an application
completed confirmation screen. To go back to the job overview click on “View All Jobs”.
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5.14.
14 View My Submissions, View All Jobs and View Jobs Matching My Profile
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On the job submission confirmation screen you can click on “View My Submissions” to see all jobs
you have applied to and your current submission status. You can also click on “View All Jobs” to
see all job currently available within Zurich or you click on “View Jobs Matching My Profile” to see
all job currently available at Zurich that match your candidate profile.
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TIP: You can also click on the “My Jobpage” tab to see all jobs you have applied to and your
current submission status.
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6. My Jobpage
On the “My Jobpage” all relevant details related to your draft and completed job submission are
displayed. You can complete your draft submissions, view/edit your job submissions, withdraw a job
submission or view the email message sent to you from the GRMS system.
You will also be able to see the job status (e.g. active) and your submission status (e.g. under
consideration) to inform you on the status of your completed job submissions.
Under the “My Saved Searches” you will find all searches that you have saved.
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IMPORTANT: Once you have applied to a specific job you automatically also create your candidate
profile. The next time you apply to a job you can sign-in with your login and
password and all fields will be pre-populated with the information that you have
provided in your previous job submission. You can easily view and edit this
information during the new job submission.
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7. Candidate Profile
With the candidate profile you can save searches, specify your preferred working criteria for future
openings matching your interests, receive job alerts and easily apply to jobs.
1 Accessing the candidate profile
7.1.
To access your candidate profile click on the “Access my profile” button on the lower right hand
side of the page. If you haven’t signed-in the GRMS login page will appear as shown on page 9. If
you haven’t created a user please follow the steps described on page 9 and 10.
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The candidate profile has the same structure as the job specific application with the exception of
having an additional Preference section for Job Family and Location.
Please complete the candidate profile following the step by step instructions from page 10 to 20
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7.2.
2 Preferences - Job Family
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As4 a next step you will be asked to provide your preferences for the areas you would like to work in,
which will be used to match jobs to your preferences and for your job alerts.
Please select your job family preferences. Multiple preferences can be added by clicking on the
“Add to List” button. Click on “Save and Continue” to proceed to the next step.
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3 Preferences - Location
7.3.
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As a next step you will be asked to provide your preferences for the location you would like to
work, which will be used to match jobs to your preferences and for job alerts.
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Please select your location preferences. Multiple preferences can be added. Please ensure you click
on the “Add to List” button before you click on “Save and Continue” to proceed to the next step
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8. My Account Options and setting a Job Alert
With the GRMS account option you can change your personal information, your login information ,
security questions, email and your correspondence options.
8.1.
1 Accessing the account options
To access your GRMS account options click on the “My Account Options” button on the top of the
screen. If you haven’t signed-in the GRMS login screen will appear as shown on page 9. If you
haven’t created a candidate profile please follow the steps described on page 9 and 10.
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2 Editing your account options and setting a Job Alert
8.2.
To edit your account options click on the relevant “Edit” button.
Under Personal Information you can change your personal details. Under Login Information you can
edit your user name, password, email address and security questions. Under the correspondence
section you can choose if you would like to receive job alerts (job notifications) whenever a new
position matching your candidate profile is posted.
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