AIM-PROGRESS PROGramme for RESponsible Sourcing Welcome! Facilators: Chris Campolongo - Director of Supply Chain, Sustainability and Compliance at MWV Donna Westerman - VP of Responsible Sourcing, Mars, Inc. Who are we? ►Global forum of fast moving consumer goods manufacturers and their common suppliers assembled to enable & promote responsible sourcing practices ►Providing a collaborative mechanism to more effectively assure and move beyond supply chain compliance; – by deploying leading practices and raising awareness throughout the supply chain – increasing efficiency by sharing pre-competitive data Where “an audit for one is an audit for all ” – by seeking alignment with other similar initiatives Our mission: “Positively impacting people’s lives through our combined leadership of robust responsible sourcing practices throughout our supply chains” Who’s involved? A range of FMCG companies and suppliers, with AIM and the GMA “One of the branded goods industry's most successful initiatives which is now operating with real scale. Diageo is proud to be a founder member.” Andrew Morgan, President New Businesses DIAGEO, Former President of AIM Our objectives: ►Building member capability within our own organisations All member organisations are competent and executing robust responsible sourcing programs. ►Effectively assuring compliance in our supply chains Ensuring increasing supplier compliance as expectations rise through having in place increasingly aligned practices, standards and metrics. ►Driving continuous improvement in our supply chains demonstrating activities of responsible sourcing which go beyond simple compliance with local law. “PepsiCo is pleased to be a member of AIM-PROGRESS because the organization provides a worthwhile forum to exchange ideas, learn from corporate members and creates a setting to work alongside peers on shared challenges.” Mary White, Director of Responsible Sourcing, PepsiCo Our opportunity As individual companies, we are all asking our suppliers for similar assurances, but… ►Using different words in questions, ►Against similar, but different standards, ►On different systems, ►With different audit protocols ►in isolation, without finding synergy with like efforts ►Leading to confusion and complexity and unnecessary duplication of audits In which areas? The Four Pillars of Responsible Sourcing ► Human Rights & Labour Standards • Defined by UNHR, ILO Conventions, local law and other norms ► Health and Safety • Occupational H&S and Process Safety, as defined by local law and buyer requirements ► Environmental Management • Concerned with site operations, i.e. water, energy, waste, and emission controls, etc. ( i.e. “the HOW”) • Not environmental impact of products (i.e. “the WHAT) ► Business Integrity/Practices • Compliant & ethical basis to our responsible sourcing practices, in particular move towards elimination of bribery & corruption. • Aligned to the 10 Principles of the UN Global Compact Responsible Sourcing Cycle – Commonalities on the supplier assessment journey Commonly used risk assessment indicators Common supplier training events Sharing of methodologies for corrective action plans. Initial Risk Assessment Continuous improvement & Supplier Capability Building Supplier Assessment Synergies towards common methods & data Corrective Action Plan Further Risk Assessment Audit Companies agree to recognise audits done on behalf of other customers. Audits can also be shared using online platforms. Common formats include Sedex and EcoVadis SAQs Determined by individual companies Governance structure Mandate AIM BOARD Recommendation Mandate COMMUNIC ATIONS Recommendation AIMPROGRESS LEADERSH IP TEAM Recommendation Consultation Mandate Mandate MUTUAL RECOGNI TION SUPPLIER CAPABILIT Y BUILDING ADVISORY BOARD Recommendation Recommendation BUSINESS INTEGRITY HUMAN RIGHTS ENVIRONME NT AIM-PROGRESS work areas Current: 1. Mutual Recognition • “Audit for one is audit for all” Benchmarking existing audit protocols with a view to harmonizing approaches; facilitation of audit report exchange to reduce cost; • Continuous improvement through sharing best practices and moving beyond compliance. 2. Supplier Capability building • Awareness and training seminars for the supplier community; • Help suppliers address non-compliances and move beyond compliance 3. Business Integrity/Practices • Build this pillar as an integral part of companies’ responsible sourcing policy 4. Human Rights • Develop best practice on how to ensure respect of Human Rights in the supply chain (Ruggie Framework) 5. Environment • Understanding members current environmental supplier initiatives and AIM-PROGRESS members common areas of critical mass. • Map and promote credible existing certification schemes and voluntary standards where appropriate. Completed: 1. Agents / Traders • Develop baseline audit methodology for agents / traders 2. Systems • Overview of responsible sourcing systems data platforms 3. Agricultural commodities & Extractives • Library of agricultural initiatives • Definition of “hot issue” escalation process • Support for Bonsucro and SAI Platform Mutual Recognition – an audit for one is an audit for all Purpose: MUTUAL RECOGNITION STATEMENT….. • Reduce audit fatigue and duplicative costs through mutual recognition of assessments • Align and improve standards and share best practices Results to date: • Shared list of over 15,000 audited suppliers • All participating members recognise at least one audit • Some companies reducing 2050% of audits! “We are already seeing greater efficiencies within MWV, thanks to the mutual recognition of our program by all AIM-PROGRESS members. This recognition leads to fewer audits we have to conduct, and fewer questionnaires to complete. Christopher Campolongo, Supply Chain Compliance Director, MeadWestvaco Corporation Supplier Capability Building, moving beyond compliance together Supplier events Purpose: • Awareness raising & training for the global supplier community • Addressing specific regional issues • Message: • CSR is critical to maintaining a positive reputation and meeting customer and societal expectations • An opportunity to grow our business together sustainably Gurgaon, August 2014 Miami, March 2014 Results to date: • 21 events for supplier organised so far • Over 2000 supplier companies reached • More to come… Moscow, June 2013 Singapore, November 2012 Business Integrity Purpose: Business Integrity code Business Integrity assurance • Compliant & ethical basis to our responsible sourcing practices • Move towards elimination of bribery & corruption Results to date: • AIM-PROGRESS business integrity guide Proposes wording for companies to integrate into their supplier codes • Best practice on supplier Business Integrity assurance • Supplier training package Anti-Corruption Law Compliance: How – An Effective Compliance Program Values & Standards Training / Communication Executive Oversight Internal Controls Due Diligence Continuous Improvement14 Supplier training deck Human Rights – Implementing the Ruggie Framework Professor John Ruggie, UN Secretary General’s Special Representative on Business and Human Rights Purpose: • Develop best practice on how to respect human rights in the supply chain and ensure effective remedy Results to date: • Webinars to introduce and operationalise Ruggie principles • Library of resources to help member companies understand and implement Ruggie • Self assessment questionnaire • Training module in development The Environmental Pillar Purpose: • Map members’ key environmental initiatives with suppliers and share best practice. • Repository of environmental certification schemes • Contribute to development of the environment sections of supplier assessments • Guidance to use of GSCP environmental reference tool Results to date: • Mapping of member initiatives for mutual understanding • Guidance on GSCP env reference module Annual benchmarking of members’ responsible sourcing programs Responsible sourcing Purpose: benchmarking study (members only) • Annual benchmarking of AIMPROGRESS members’ responsible sourcing programmes Results to date: • Third responsible sourcing benchmarking study released in March 2014 “Participation in the surveys as well as benchmarking activities has helped support our goal of continuous improvement and driven many enhancements.” Rona Starr, Director of Supplier Workplace Accountability, McDonald’s Corporation Membership criteria ► We are driven by the branded, fast moving consumer goods (FMCG) sector globally ► We are open to ► all FMCG brand manufacturers, both members and non-members of AIM and GMA*, meeting the “expectations of members” ► suppliers common to the AIM-PROGRESS brand manufacturers and meeting the “expectations of members” (provided that proportion of brand manufacturer members remains at a minimum of 2/3 of the overall membership). *Any exceptions to be subject to majority approval from the Leadership Team. ► Expectations of members ► ► ► ► ► ► ► ► Support the mission of AIM-PROGRESS Attend at least one general membership meeting per year (out of three) Actively participate in at least one work stream or specific short term project Within 12 months of membership, participate in Mutual Recognition (MR) as set out in the MR membership expectations Agree to support member and supplier capability building through (co)-hosting at least one member meeting or supplier event every three years Participate in annual Responsible Sourcing Practices membership survey Hold themselves to at least the same standards as they require of their suppliers Be current on AIM-PROGRESS annual membership fees: ► 5000 Euro for AIM or GMA members ► 7500 Euro for others ►*with the exception of companies in the arms and tobacco industries. Key benefits of membership ► Collaboration helps to drive continuous improvements in your supply chain. ► Mutual Recognition enables your company to reduce audit duplication, costs and fatigue. Some members have reduced auditing by as much as 20-50% using Mutual Recognition. ► Participating in our Supplier Capability Building events means you can reach out to more suppliers to deliver a shared vision of responsible sourcing. Since 2009 over 1,900 supplier companies attended these events. ► AIM-PROGRESS meetings provide an opportunity to learn from peer companies, share best practices and discuss solutions to CSR issues. ► Our joint recommendations/best practice guidance helps you build your own responsible sourcing programme “Join, save time for your buyers, save money for your suppliers, accelerate your programme, a triple win concept!” Benjamin Ware, Responsible Sourcing Programme Manager, Nestlé Vision for the future? Industry sectors, Brand Manufacturers, Retailers and Suppliers all Cooperating Working to common Standards and Methods With Common or connected systems To raise CSR performance in supply chains Supplier feedback on capability building events ► “Even though I have been involved with various types of quality systems and business excellence implementation including vendor assessment, this forum gave me a good insight into the specific requirements and expectations of AIM-PROGRESS member companies” Supplier comment, Gurgaon, India, 2014 ► “The sessions brings more awareness on how to handle Responsible Sourcing and how to deal with our labor force and environment” Supplier comment, Lagos, Nigeria, 2012 ► “As a responsible supplier, we are all too happy if more and more customers hold such high expectations of their suppliers. We consider this as an important selling point, and we hope all customers will apply such expectations to all their suppliers consistently.” Supplier Comment, Singapore, 2012 ► “We have heard about ethical audits before but were not sure what all the good practices were. AIM-PROGRESS guided us in closing the minor findings we had and we appreciated that the audit was valid for many of our other clients” Supplier Comment, Beijing, China, 2011 OK, but what’s in it for me? Demonstrating Continuous Improvement Anthony Nguyen, Kimberly-Clark Corporation Responsible Sourcing Cycle – Commonalities on the supplier assessment journey Supplier Engagement Building Supplier Capability Common supplier training events Sharing of methodologies for corrective action plans. Supplier Assessment Synergies towards common methods & data Corrective Action Plan Common formats include Sedex and EcoVadis SAQs Risk Assessment Audit Companies agree to recognise audits done on behalf of other customers. Audits can also be shared using online platforms. Determined by individual companies Suppliers Engaged ● Your customers may have differing Step 1: Suppliers Engaged ways to reach out to you: via email, via supplier forums, via phone ● Contact could be made by the customer, audit firms or other third parties such as Sedex ● ENGAGE and PARTICIPATE SUPPLIER SELF-ASSESSMENT ● A self-assessment questionnaire is a useful tool to help suppliers and buyers assess overall capabilities and ensure processes are in place to manage. Step 2: Supplier Self Assessment ● Self-assessment are only required by some companies are NOT always required ● If applicable, the Sedex self-assessment Common Method among SEDEX members; not required by all covers the following: Site Profile Labor Policy & Standards Health & Safety, Hygienic Assessment Business Integrity (anti-corruption) Environmental Stewardship ASSESSMENT OVERVIEW – 4 PILLARS Labor Standards Health & Safety Environment Business Integrity 3rd PARTY ASSESSMENTS Who conducts the audits? • Audits are conducted by independent, accredited professionals (examples include Intertek, UL, SGS, BV, Level Works) What is the role of the auditor? Step 3: 3rd Party Assessment • Auditors are independent and impartial professionals trained to evaluate compliance to laws and responsible sourcing standards. Who pays for and owns the audit? • Suppliers pay for the audits as this allows them to own the data and share the reports with multiple customers through AIM-PROGRESS Common Method Does an audit adhere to Privacy Protection laws? • Process and protocols are in place to ensure no personally identified information leaves the facility. • Goal of assessment is to protect employees not infringe on privacy Are other standards acceptable (ISO, SQF, SA8000, etc)? • There is no comprehensive standard (yet) that covers all the 4 Pillars • Standards that are relevant to an individual pillar e.g. OHSAS 18001, would be taken into account during the audit process • Other audit protocols e.g. SA8000, may be acceptable to some brands if conducted by an independent 3rd party auditor and within a reasonable timeframe. • Check with your customer for specifics as requirements may vary 3rd PARTY ASSESSMENTS How long does the audit take? • Assessment duration varies depending on size of facility and scope of production. In general, two auditors spend one day in a facility, but can take up to 4 person days Time Key Staff 45 Min Opening Meeting Explanation of the audit scope, deliverables and process Review of your self-assessment information off SEDEX Review of the document request list Identification of documentation to be prepared for review Site Manager, HR and EHS Manager 1 hour Site Inspection: Understanding site areas Site & EHS Manager 2 hours Document Review Review of management documentation Review of employee personnel files Review of wages and payroll related information HR Manager Payroll Clerk EHS Manager 3 hours Interviews with production employees Floor Staff only 30 min Secondary Site Inspection/Misc None 30 min Preparation of Onsite Report None 30 min Presentation of Onsite Report to Management Site, HR, EHS Manager Step 3: 3rd Party Assessment Common Method Assessment Process On Site Assessment Common Assessment Topics Legal Compliance Child Labor Forced Labor Discrimination Wages and Benefits Hours of Work Abuse of Labor Health and Safety Environment Freedom of Association Bribery and Corruption Assessment Philosophy Not Fault finding but solution finding Audits for sustainable development Collaborative effort Focus on Continuous Improvement CORRECTIVE ACTION PLAN Non-compliances identified must be addressed through Corrective Action Plans Step 4: Corrective Action Plan Timeframe and follow-up methods depend on the type of issue and the severity Desk based verification vs. follow-up visit Critical, Major, Minor categorization of issues Individual buying companies determine the corrective action plans Assessment Reporting for AIM Progress Members SEDEX Members Non-SEDEX Members ► Common tools to enable companies to analyse and assess risks: – – SAQ – self assessment questionnaire SMETA – Sedex Members Ethical Trade Audit ► Online tool that enables global suppliers to share assessments and audits on ethical and responsible practices with their customers and avoid duplication ► Company Protocols – e.g. CocaCola’s Supplier Guiding Principles Program, McD’s supplier workplace Accountability Program ► Own Data Management Systems ► Benchmarked against each other and SMETA 4 Pillar Audit – – www.sedexglobal.com EX: The Coca-Cola Company and McDonald’s are not members of SEDEX Reports can be translated and uploaded to respective systems in some cases for mutual recognition Mutual Recognition of Reports MWV Corporate Social Responsibility (CSR) Program Objectives ● ● Ensure a responsible supply base for MWV Meet the responsible sourcing (RS) requirements of MWV customers Fundamentals ● ● ● MWV Human Rights Policy MWV Principles of Conduct MWV CSR Audit Protocol, benchmarked with the SMETA 4 Pillars Assessment Process Identify the need for a CSR audit: - Supplier site RS risk pre-screening - Customer RS assessment request CSR audit by an independent 3rd party auditor – Intertek or UL Request Corrective Action Plan Verify correction With goal of continuous improvement, capacity building – follow-up audit/review Assessment Result Ratings ● ● ● ● Acceptable – no corrective actions needed Need Improvement, Minor – corrective actions but no follow-up audit / or Desktop review (DR) Need Improvement, Major – corrective actions and follow-up audit / DR Unacceptable – stop working with the site Kimberly-Clark’s Corporate Social Compliance (CSC) Program Kimberly-Clark’s Supplier Social Compliance Standards (SSCS) communicates our values and expectations and emphasizes the importance of responsible workplace policies. Kimberly-Clark views the CSC Program as a foundational pillar of our ongoing human rights due diligence process Identify Key Suppliers Audit Internal Assessment Remediation Supplier is required to Key suppliers are identified Social compliance audit is K-C reviews audit results to using criteria such as conducted by 3rd party determine whether violations of submit a correction geographic location, auditing firm SSCS have occurred and to what action plan and in some instances, a follow up strategic relationships, type extent audit is required to verify of industry, and annual remediation spend ● ● ● ● Compliant - No action is required and next audit will be conducted in approximately 3 years Non-Mandatory Violations – Corrective action is required Mandatory Violations – Corrective actions required and follow up audit conducted within the next year Ongoing Compliance – Suppliers are subject to K-C’s SSCS and auditing requirements throughout the lifetime of our relationship Mars Responsible Sourcing Qualification Process Supplier Risk Assessment (Third party risk assessment) Code of Conduct Alignment Supplier completes alignment with Mars principles and expectations regarding Responsible Sourcing Sedex Registrati on and Linkage Suppliers join Sedex and link their account to Mars Low Risk Supplier Management Actions Medium Risk Supplier Management Actions High Risk Supplier Management Actions SAQ Completion Suppliers complete a SAQ for relevant location as requested Initial Audit and Corrective Action Plan Developmen t - Approved third-party audit partners auditing against SMETA 4-pillar protocol - Mutual recognition of existing audits NEXT STEPS… Review your customer specific requirements – some have own codes of conduct, others are Sedex members If required by your customer, register on Sedex and conduct selfassessment to identify areas for improvement Schedule assessment and share results with AIM-PROGRESS companies Focus on continuous improvement by: addressing non-compliances in requested timeframes, leveraging results and remediation across business, engaging suppliers in similar work and requirements www.aim-progress.com CONCLUSION Responsible Sourcing is no longer just a “nice to do,” it’s a critical business imperative -maintaining a positive reputation while meeting customer demands. Collaboration through AIM-PROGRESS is one way to grow our businesses together in a more sustainable and responsible manner. www.aim-progress.com MEMBER COMPANIES 工资、工时和社会保险 Wages, Hours & Social Insurance 君合律师事务所 冯明浩 Gordon Feng, Jun He Law Offices 2015年5月15日 May 15, 2015 提纲 Index • 工时制度 Working Hours Systems • 工资和加班工资 Wages and Overtime Pay • 社会保险 Social Insurance 工时制度 Working Hours Systems • 三种工时制度 Three Systems – 标准工时制 Regular Working Hours – 不定时工作制 Flexible Working Hours – 综合计算工时工作制 Comprehensive Working Hours 工时制度 Working Hours Systems • 标准工时工作制 Regular Working Hours System – 每天8小时,每周40小时 Working hours: 8 hours per day and 40 hours per week – 每周至少休息1天 1 day off per week 工时制度 Working Hours Systems • 标准工时制的加班小时数限制和加班费 Regular Working Hours System: Overtime 每天不超过3小时,每月不超过36小时 Maximum of 3 hours per day and 36 hours per month – 加班费率Rates: • 工作日 150% Regular Working Day = 150% of wages • 休息日 200% Weekend = 200% of wages • 节假日 300% Public Holiday = 300% of wages 工时制度 Working Hours Systems • 不定时工作制 Flexible Working Hours System – 无工作小时数限制 No statutory working hours – 一般需要政府批准 Generally subject to government approval • 例外:北京(高级管理人员),珠海无需批准 Exception:Beijing (senior managers),Zhuhai – 适用的范围 Scope • 高管、销售和外勤人员 Senior managers, salespersons and out-of-office employees • 加班费 (Overtime Pay) – 0% or 300% for overtime on public holidays (some cities) 工时制度 Working Hours Systems • 综合计算工时工作制 Comprehensive Working Hours System • 工作小时数按特定的计算周期统计(例如,按月或按年) Allows calculation on specific period (i.e. monthly or annual basis) – 平均工作小时数仍然为40小时 Working hours still average 40 hours a week, or overtime is required – 加班小时数每月平均不超过36个小时 Overtime not exceed 36 hours/month on average – 每天不超过11小时(某些城市) Working hours should not exceed 11 hours/day (only required in some cities) – 需要批准 Subject to government approval • 加班工资(overtime pay) – 150% or 300% 工时制度 Working Hours Systems • 常见的问题 Common Issues – 未申请政府批准 No governmental approval – 加班费的计算基数 Calculation base for overtime pay – 计件制工人的加班费 Overtime pay for piecemeal workers 社会保险 Social Insurance • 2011年前的社保体系 • Pre-2011 Social Insurance System – 根据国务院条例逐个省市建立 Established city by city under the State Council’s and provincial regulations – 仅覆盖职工 Covered employees only • 外国人基本不要求参保,也无法参保 Participation by foreign nationals generally neither required nor allowed – 在不同的省市之间转移社保非常困难 Difficult to transfer personal accounts among various jurisdictions – 户籍歧视问题,例如上海曾经有3个社保系统 Discrimination based on residency, e.g. 3 systems in Shanghai for PRC nationals 社会保险 Social Insurance • 社会保险法 Social Insurance Law – 2011年7月1日生效 Effective July 1, 2011 – 标准化社保项目,包括基本养老、基本医疗、工伤、失业和生育保险 Standardize social insurance programs: basic pension, basic medical, workrelated injury, unemployment and maternity – 覆盖职工和居民 Programs for non-employee urban and rural residents – 消除户籍歧视 Eliminate discrimination based on residency – 便利转移 Facilitate free transfer of personal accounts • 要求外国员工参保 – “Foreigners working within the territory of China shall participate in social insurance by reference to the provisions of this Law. “ (Art. 97) 社会保险 Social Insurance Shanghai 上海 Beijing 北京 Items ER 单位 EE 员工 ER 单位 EE 员工 Pension 21% 8% 20% 8% Medical Insurance 11% 2% 10% 2% + 3 Work-Related Injury 0.5% 0% 0.2% 0 Unemployment 1.5% 0.5% 1% 0.2% Maternity Insurance 1% 0% 0.8% 0 Total 35% 10.5% 32% 10.2%+3 Soc. Ins. Costs ¥1145-5724 ¥343-1717 ¥ 1112-5526 ¥357-1776 Minimum wage 2020+1145+343=3,508 1720+1112+357= 3189 社会保险 Social Insurance • 常见问题 Common Issues – 缴费基数 Calculation base – 未缴或少缴社保费用 Non-payment or underpayment of social insurance 问题 Q&A • 冯明浩 Gordon Feng • 联系方式 Contact: – 电话 Tel.:021-2208 6269 – 电子邮件 Email: fengmh@junhe.com 谢谢 Thank You! 问题 www.junhe.com Social Responsibility Compliance Presentation 社会责任的合规介绍 MWV Wuxi Site 美德维实伟克(无锡)生产基地 May 15, 2015 57 Safety Compliance 58 Zero Injury Culture Initiate零事故文化的倡导 Risk Assessment Card 风险评估卡活动 在全厂开展风险评估卡活动,提供培训给全厂员工,让员工学会识别风险,提高安全意识,鼓励员工发现 风险并填写风险评估卡,积极参与安全活动,消除身边隐患。 To carry out risk assessment card activities in the plant, to provide training for all staff, improve their safety awareness, encourage to fill in the risk assessment card and actively involve in safety activities, eliminate hidden dangers. 隐患整改情况 1200 991 800 642 701 369 400 224 261 2010 2011 339 0 2009 2012 Wuxi Site 60 2013 2014 2015YTD Safety--Cut Prevention 安全 -- 割伤预防 Prohibit the use of ordinary art knife in whole plant, must use the approved security tool of automatic spring back 全厂禁止使用普通美工刀,必须使用批 准的自动回弹的安全刀具。 Safety--上锁加标签 安全 -- LOTO Must execute LOTO plan of machinery before checking and maintenance to avoid the hazards caused by accidental power or energy release.检维修之前必须执行机械设备的综合上锁/加标签计划,保护 员工免于意外通电或蓄能释放可能导致的事故危险。 Safety--Machinery Prevention 安全 --机械防护 Ensure all security measures of crushed and cut dangerous in place and running well. Invest capital each year on the mechanical protection, improve machine safety. 确保工作场所有减少运行夹伤、压伤和剪伤危险的安全措施 在位并运行良好。每年投入资金在机器的机械防护上,提升机器本质安全 Safety--Ergonomic 安全 --人机工程 Continue to improve the ergonomic to reduce the risk of strains and sprains. 公司不断努力在人机工程方面的改善来降低拉伤和扭伤的风险。 Before, the weight of ink roller 62KG, only two people carry it up and down 之前,墨辊有62kg,换磨辊时仅两个员 工在机器上下搬运 After, install telpher 之后,安装小吊车 Environment Compliance 65 Environment--Atmospheric emissions 环境 --大气排放 • • • • Centralized collection of waste gas车间废气集中收集 Increase the facilities of waste gas treatment增加废气处理设施 Periodic detection定期检测 After之后 Reduce the impact to Environment减少对环境的影响 Before之前 66 Environment--Hazardous waste 环境 --危废 • Through the aspects of improvement of raw materials, data analysis, the reasonable use, reuse and avoid waste, the waste amount reduced year by year since 2012. 通过原材料改进、数据分析、合理使 用、重复利用、避免浪费等方面,从2012年开始危废产生量逐年降低。 Annual Amount of Waste 每年危废量 120 87 90 72 69 2013 2014 60 30 0 2012 危废量(T. 吨) 67 Emergency Response 应急响应 Carry out all kinds of emergency response practices, including fires, chemical spills, etc., to strengthen peoples’ awareness and capability.每年开展各类 应急响应演习,包括火灾、化学品泄漏等,加强员工应急响应意识及能力。 Labor Law Compliance劳动法规的合规 69 Key Initiatives 关键举措 In order to comply with relevant regulations of China Law, every year we will have the training of Code of Conduct , Compliance and FCPA to each person to improve employees’ compliance awareness. We have the ethic line to facilitate employee to consult and complain if any problems in the work. In actual operations, we strictly obey these rules as below: 为了遵循相关劳动法律法规,我们每年针对所有员工进行行为准则、合规政策及海外反腐 败法规的培训,强化员工的合规意识。同时我们还设立了道德热线,便于员工进行咨询或 投诉。在日常工作中,我们也严格遵循以下规则: 1) Not hire Child Labor不雇佣童工 2) Not use forced, prison, or involuntary labor不使用被强迫的、服刑的、或非自愿的 劳工 3) No discrimination不歧视劳动者 4) No harassment拒绝骚扰 5) Freedom of Association提倡结社自由 6) Hiring practice严格遵循法规规定的雇佣政策 …… 70 Overtime Control 加班时间控制 In order to comply with relevant regulations of China Labor Law, we strictly control the overtime in the past, our people’s income decline is larger, employee’s turnover rate is higher. In order to improve the production efficiency and employee’s stability, we set up the monthly performance bonus for all blue collars of FCO and we build up the regular communication with new comer. 为了遵循中国劳动法及劳动合同法的相关规定,我们严格控制员工的加班时间,导致员工 的收入一定幅度的下降,员工离职率升高,工作效率显著降低。针对该种状况,我们采取 了相应的对策: 一、招聘更多的人员,从原来的十二小时两班制变为八小时三班制,确保员工每周有充足 的休息时间;同时申请了综合工时工作制,避免因生产淡旺季导致的加班不平衡。 二、我们额外对所有一线员工设立了月度绩效奖金考核计划,确保员工的收入不因加班控 制而大幅度减少,提高了员工的稳定性和工作效率。 71 第三方劳务派遣人员管理 实践分享 Cathy Chen 陈思颖, Cathy Chen About 人力资源业务伙伴 Myself 玛氏箭牌上海工厂及 业务东区 74 © COPYRIGHT MARS INCORPORATED | CONFIDENTIAL 玛氏在中国 Chocolate Wrigley Petcare Drinks 我们的基础原则 五大原则 •Quality 质量 •Responsibility 责任 •Mutuality 互惠 •Efficiency 效率 •Freedom 自主 We put our Five Principles into action in our interactions and 76 operations – generating genuine, mutual benefits for people, pets 同事概念 同事——就是成为一个建立在五大原则基础上的一个可以彼此分享的 关系网络中的一员。玛氏公司对同事有着特定期望;相应的,同事也期 望公司提供一个基于这些信仰之上的文化氛围和环境. 1 为什么我们要使用劳务派遣? 2 关键指标Snapshot 3 过往面临的挑战 4 管理模块搭建及实践分享 5 新挑战 劳务派遣是非标准劳动关系的典型形式。劳务派遣机构与劳动者建立劳 动关系并派遣至用工单位,劳动者在用工单位岗位提供劳动的用工形式。 劳务派遣协议 用工单位 劳务派遣单 位 被派遣劳动 者 为什么要使用 劳务派遣? 用工方式灵活-解决临时用工 降低人力资源管理成本 降低劳动争议风险 过往 面临的挑战 第三方人员个人能力提 升 职业发展 凝聚及敬业度提 升 管理模块搭建及实践分享 薪酬福利 人员培训&发展 同事激励凝聚 同事·激励·凝聚 薪酬福利: - 完善的薪酬体系 足额缴纳社保及公积金 享有额外商业保险 与普通同事一样的福利制度及津贴标准 同事·激励·凝聚 通过课堂培训、笔试考核、师傅带教、实操演练,确保第三方劳务派遣人员能 够符合要求,独立上岗。绩效表现良好,就会有转正的机会。 人员培训&发展 2012 2013 2014 同事·激励·凝聚 同事·激励·凝聚 故事分享:多方支持 助抗病魔 2014年末,安徽合肥业务代表马某检查出身患白血病。收到消息后, 合肥团队业务员自发抽血检查,随后品牌管理员们也纷纷的加入几十人的 庞大献血队伍。 安徽省内各个城市群和负责人积极响应,主动捐款,有的以集体名 义,有的亲自去医院慰问家属。 人事部得到消息后,首先全面地了解其目前的身体状况及家庭情况, 得知他的家庭为了给他治病已承受了很大的经济负担。基于这种情况,帮 助马某在商保和医疗保险上争取了最大限度的支持,并且考虑到马某的教 育程度不高,人事部的同事帮助他咨询了当地相关劳动部门,还为他争取 到了当地特殊的福利政策支持。政府办事人员表示:这个政策都好多年没 有人来了解过了。最终马某也表示对公司的帮助非常感动。 新 挑战! 原规定 政治问题 社会问题 经济问题 修正案 劳务派遣 公司 公司制,有从事派遣 经劳动部门行政 业务资质,注册资本 许可,注册资本 不得少于50万元 不少于200万元 被派遣劳 动者 只能为临时性、 一般为临时性、辅助 辅助性、替代性 性、替代性工作岗位 工作岗位 用工单位 不得自设劳务派遣单 位向自身派遣 比例限制 新 挑战! 劳务派遣暂行规定 中华人民共和国人力资源和社会保障部令 第22号 第三条 用工单位只能在临时性、辅助性或者替代性的工作岗位上使用被派遣劳动者。 前款规定的临时性工作岗位是指存续时间不超过6个月的岗位;辅助性工作岗位是指为主营业务岗位 提供服务的非主营业务岗位;替代性工作岗位是指用工单位的劳动者因脱产学习、休假等原因无法工 作的一定期间内,可以由其他劳动者替代工作的岗位。 第二十八条 用工单位在本规定施行前使用被派遣劳动者数量超过其用工总量10%的,应当制定调 整用工方案,于本规定施行之日起2年内降至规定比例。 Thank you! Sedex & SMETA 介绍及更新 中国上海 2015年5月15日 Copyright © Sedex 2015. All Rights Reserved. No part of this document may be reproduced or redistributed in any form without written consent from Sedex. Sedex的愿景 全球供应商所选择的 负责任供应链解决方案 11年可持续性采购经验与分享 25 个行业 150 个国家 38.000 会员, 750+ 全球买家公司 24.000.000.000 场所人员 750+零售商、品牌商、制造商、中间商以及进口商 Sedex介绍 Sedex不是: • 不是一个设定政策与准则的组织 • 不是一个进行社会责任验厂的第二方或者是第三方检验公司 • 不是一个证书发放机构或者行业协会 • 不是一个对供应商进行推广或评分的工具 Sedex是: • 一个非赢利性的会员制组织 • 一个在线解决方案,用一个统一的方式来分享企业在道德和负责任实践方面的信息 • 一个帮助企业分析和评估潜在风险的工具 • 推动合作,增加透明度,生产力建设 运作模式 客户 1 客户 2 客户 3 SAQ* 审核 SAQ* 审核 SAQ* 审核 供应商 客户 1 Sede x 客户 客户 2 3 SAQ* 审核 供应商 买家会员 零售商 品牌商 直接 关系 购买 & 供应商会员 多层供应 链透明 二级供应商会员 *SAQ = 自我评估问卷 三级供应商会员 间接 关系 T1 A T2 B T1 C T2 D T2 E T2 F T3 G T4 H 自我评估问卷(SAQ) SA 8000 OHSAS 18001 ISO 14001 交互式问卷(最多225个问题)帮助您了解供应商 ETI 基本准则 如何管理社会道德和环境问题。 制造业 / 重工业 / 农业 / 服务提供商 / 中间商 97 Sedex会员道德贸易审核(SMETA) 由协理审核小组开发(AAGs) 推动融合在风险分析中,分享共同的纠正措施计划,减少重复审核。进行道德贸易的审核 模版建立于: 两部分在健康安全和劳工标准 两部分在商业道德和环境 • 一个汇编的审核技术的最佳实践 • Common reading grid of audits. Integrated analyse. • 共同的整改行动计划 • 能够被不同的零售商,品牌商和制造商所接受 请注意:SMETA不是一个标准,但是是一个最佳实践帮助工厂在审核时达到最低法律要求 以及ETI基本准则。客户的行为准则也可以用于SMETA审核 协理审核小组是Sedex聚集商业审核公司,非政府组织和会员组成的工作小组 Sedex会员道德审核指南(SMETA) 2014年12月Sedex发布新版SMETA最佳实践指南及相关文件 工作时间 6.工作时间不得过 长 6.1工作时间必须 符合国家法律和 行业标准,以对 工人提供较强保 护者为准。 6.2 在任何情况 下,不能要求工 人经常性地每周 工作超过 48小 时,并保证平均 每7天内至少休 息一天。加班必 须是自愿的,且 每周不能超过12 小时。不能要求 经常加班,且必 须按照加班工资 标准给予补偿。 6. 工作时间不得过长。 6.1 工作时间必须符合国家法律、集体协议以及下文中6.2-6.6条款中的规定,以 对工人提供较强保护者为准。6.2至6.6条款以国际劳工标准为基础 6.2 工作时间(加班除外)由合同确定,每周不得超过48小时。* 6.3 所有加班必须是自愿的。加班必须负责任地使用,考虑到所有如下方面: 程度、频率以及工人个体和工人整体工作的时间。不得以加班代替正规就 业。加班必须总是加价补偿,建议标准是不少于正常工资的125%. 6.4 任何7天内的全部工作时间不得超过60小时,第6.5款规定的情况除外. 6.5 只有在满足如下所有条件的例外情况下,任何7天内的工作时间可以超过60 小时: • 国内法律允许这样做; • 与代表相当比例工人的工人组织自由达成的集体协议允许这样做; • 采取了适当的措施保护工人的健康与安全;并且 • 雇主能够证明加班确属于例外情况,例如出乎预料的生产高峰、事故或紧急 情况。 6.6 必须保证工人每7天内至少休息一天,或者在国内法律允许的情况下,每14 天内休息2天。 • 国际标准建议,在适当的条件下,并且不减少工人的工资的情况下,渐进降 低正常的工作时间至每周40小时。 主要变化 • “七天总工作时间不得超过60个小时” 之前: 48 小时 12 小时 标准工作时间 现在: 60 小时 标准工作时间+加班时间 加班时间 SMETA相关资源 SMETA最佳实践指南 SMETA衡量参考指南 SMETA审核报告 Audit Report CAPR 供应商 工作手册 SMETA审核前 准备信息指南 如何完成审核 报告和整改 措施指南 分包商和服务提供 商最佳实践指南 准则对比 SMETA资源-仅限会员参考 当前AAG会员联系清单 延伸版环境和商业道德指南 审核员指南 问题点指南 审核员能力指南 供应商指南 整改行动指南 Sedex Horizon • 2015年2月完成发展概念 • 未来战略确认:新系统预计2015年11月上线 • Horizon将会在视觉,功能和技术上与现有Sedex 2.0版本大不相同 • Horizon将会满足过去6年会员们所提出的需求 Sedex中国AAG工作小组 • 2015年3月20日第四次会议 #社会保险基数计算 #消防安全 #危险化学品管理 #建筑结构验收 #新环保法 • 下一次会议 #分包 #消防安全 #PPE合规性 #消防验收 #政府文件的真伪识别 能力建设 在线研讨会合作伙伴UNGC-UK • 免费公开的在线研讨会 • 概况: 区域采购趋势 新型的社会责任话题 交叉商业话题 最佳实践案例分析 与企业社会责任专家BSR, Verité, Maplecroft, UNGC • Sedex供应商工作手册 • 知识中心 Briefing Ethics & Corruption December 2014 能力建设-Sedex知识中心 我们的目标: 交互式网络学习材料为用户提供 必要的工具来使用和了解Sedex 系统,并最终推动改善实践在全 球供应链。 材料将根据用户的特性定 制,例如会员类型,国家和 语言等。 材料的使用和培训将被跟踪, 监控和报告,用于持续改进 Sedex平台和学习材料。 供应商能力: 互动式内容 高清视频指南 测试和评分 下载证书和徽章 24小时不间断资源 定期更新 未来发展趋势: A和AB会员资源 能力建设(深入学习企业审核责任) Sedex新产品学习工具 审核员培训 风险评估培训 用户论坛 其它项目 • 供应商参与项目 • 报告项目 • 审核管理项目 • 审核质量项目 Sedex帮助中心 英国帮助中心 – 联系电话: +44 (0)20 7902 2320 – 邮箱: helpdesk@sedexglobal.com 美国/加拿大帮助中心 – 联系电话: +1 888 487 6146 – 邮箱: helpdesk@sedexglobal.com 中国帮助中心 – 联系电话: +86 (0)21 6103 1622 – 邮箱: helpdeskchina@sedexglobal.com Environment Impact Assessment Brief Analysis in Ethical Trade Audit Date:May 15 , 2015 Speaker:Frank Wang(SGS SSC) If no safe water to drink … If no free air to breathe … If no food are safe to eat… 112 The Tengger desert was revealed by pollution China is a drought serious country, only 2200 cubic meters per capita, is only a quarter of the world's average, 1/5 of the us, ranked 121 in the world, is one of the poorest countries in the global 13 per capita water resources. Experts warned: "in 20 years China will not find drinkable water" 113 Key lakes and reservoirs eutrophication of 2012 114 The nearshore water quality distribution diagram of 2012 The nearshore water quality distribution diagram of 2004 115 • 4·6 Zhangzhou PX Project Explosion Accidents 116 • The Haze Weather Take Place Frequently From Place to Place 117 The PH average rainfall isoline sketch map 118 Should We Do Something ? 119 PDCA – EMS MODEL - Environment Impact Assessment and Approval ©All the copy rights reserved by SGS SSC@Frank Wang 120 SMETA Environment Compliance Requirements SMETA 10B4: Environment 4-Pillar 10B4.1 Suppliers as a minimum should meet the requirements of local and national laws related to environmental standards. 10B4.2 Where it is a legal requirement, suppliers must be able to demonstrate that they have the relevant valid permits including for use and disposal of resources e.g. water, waste etc. 10.B4.3 The supplier shall be aware of their end client’s environmental standards/code requirements and have a system in place to monitor their performance against these. ©All the copy rights reserved by SGS SSC@Frank Wang 121 ENVIRONMENT IMPACT ASSESSMENT RELEVANT LOCAL LAW Environment Impact Assessment: Refers to the planning and construction projects after the implementation of the environmental impact of analysis, prediction and assessment, and puts forward some countermeasures to prevent or mitigate adverse environmental impact and measures, monitoring method and system. Range of Application: In the territory of the People's Republic of China and other sea areas under the jurisdiction of the People's Republic of China construction project impact on the environment shall be conducted in accordance with the provisions of the environmental impact assessment. Types of Environment Impact Assessment: Environmental impact statement Environment impact list Environment impact registry form ©All the copy rights reserved by SGS SSC@Frank Wang 122 ENVIRONMENT IMPACT ASSESSMENT RELEVANT LOCAL LAW Types of EIA Gist:List of classified management of the environmental impact assessment of construction project ©All the copy rights reserved by SGS SSC@Frank Wang 123 ENVIRONMENT IMPACT ASSESSMENT RELEVANT LOCAL LAW EIA Agency’s Intelligence: Tested and approved by the competent administrative department of environmental protection under the state council. Environment Impact Assessment Approval: : EIA Approval Authority: The construction units shall, in accordance with the provisions of the state council submitted to the approval authority for examination and approval of the competent administrative department for environmental protection. Need to re-approval: The construction project’s significant change for nature, scale, place and adopted manufacturing technique or measure of pollution / ecological damage protection. Did not come to operation in 5 years since the approval date. ©All the copy rights reserved by SGS SSC@Frank Wang 124 FAQ FOR EIA EIA could be exempted? • Environmental impact assessment of construction project file without examination and approved or not approved by the authority, the construction unit shall not start working. • The construction unit did not apply the EIA documents or not to apply the approval again, but start to working, the authority with the right to terminate the construction working and order to make up the relevant formalities within a time limited. ©All the copy rights reserved by SGS SSC@Frank Wang 125 FAQ FOR EIA Without EIA by historical reason? • Construction project environmental impact report, must assess the produced pollution in the production process and the influence on the environment, adopt prevention and control measures, per the preliminary hearing by the authority in accordance with the relevant process and obtain the approval. Until the EIA report approved , plan authority could ratify the design plan descriptions of the construction project (1989.12.26) • All enterprises and institutions in the constructing, reconstructing and expansion , must put forward the environmental impact report, design the constriction should be approved by the environmental protection department and other departments firstly.(1979.9.13) ©All the copy rights reserved by SGS SSC@Frank Wang 126 NEW ENVIRONMENT PROTECTION LAW HIGHLIGHT (EFFICIENT FROM JAN 01, 2015 2015) •Ecological Civilization •Intensify Responsibility •According to The Diary Penalty •Crime punishment 127 “Twenty years, you use a little buggy wheeled my happy childhood, pushing me grow up happily. Twenty years, the trees behind you already flourishing, and you have pale hairs…” 128 Looking Forward to See the Mountain See the River Remember the Nostalgia Thank You! 129 On Occupational Disease Simon Pan Audit, Intertek China 15 May 2015 131 www.intertek.com.cn Content 132 1 • About Intertek 2 • Definition of Occupational Disease 3 • Why it is important 4 • Prevention & Control ©Intertek, 2015 All Rights Reserved www.intertek.com.cn About Intertek Intertek is a quality and safety solutions provider to industries worldwide. With a network of more than 1,000 laboratories and offices and over 38,000 people in more than 100 countries, Intertek can sharpen your competitive edge. 133 ©Intertek, 2015 All Rights Reserved www.intertek.com.cn Our Services Industries we operate in What we do Softlines Testing Toys & Hardlines Inspection Commercial Electrical Certification Consumer Electrical Automotive Auditing Building Products Minerals Outsourcing Oil & Agri Advisory Food Training Chemical & Pharmaceutical Medical Diagnostics Testing Center (MDTC) 134 Quality Assurance ©Intertek, 2015 All Rights Reserved www.intertek.com.cn Audit Capability in China • 32 locations, 300+ auditors , 20,000+ audits/year Extensive Branch Network • Reducing Travel cost • Moving to where the factories are based Beijing Tianjin Dalian Weihai Yantai Shijiazhuang Qingdao Jinan Taizhou Lianyungang Changzhou Wuxi Nanjing Nantong Hefei Suzhou Hangzhou Shanghai Wuhan Jiaxing Ningbo Taizhou Yiwu Jinhua Fuzhou Quanzhou Xiamen Guangzhou Dongguan Zhongshan Shenzhen Zhuhai port office home NOTE: For home based offices, partial coverage only based on product type and workload 135 ©Intertek, 2015 All Rights Reserved www.intertek.com.cn Definition of Occupational Disease ILO Identification and Recognition of Occupational Diseases According to the Protocol of 2002 to the Occupational Safety and Health Convention, 1981 (No. 155), the term occupational disease” covers any disease contracted as a result of an exposure to risk factors arising from work activity. The ILO Employment Injury Benefits Recommendation, 1964 (No. 121), Paragraph 6(1), defines occupational diseases in the following terms: “Each Member should, under prescribed conditions, regard diseases known to arise out of the exposure to substances and dangerous conditions in processes, trades or occupations as occupational diseases.” Two main elements are present in the definition of an occupational disease: • the causal relationship between exposure in a specific working environment or work activity and a specific disease; and • the fact that the disease occurs among a group of exposed persons with a frequency above the average morbidity of the rest of the population. 136 ©Intertek, 2015 All Rights Reserved www.intertek.com.cn Definition of Occupational Disease PRC Law on Prevention and Control of Occupational Disease 2011 “Occupational disease” refers to the diseases incurred to the laborers of enterprises, institutions and private business units (Employer) resulted from contacting with powder dust, radioactive substances, other poisonous and harmful factors in the work. 137 ©Intertek, 2015 All Rights Reserved www.intertek.com.cn Occupational Disease Classification and Catalogue (2013) 1. Occupational pneumoconiosis 6. Occupational disease caused and other respiratory disease 2. Occupational dermatosis by physical factors 7. Occupational radiation disease 3. Occupational ophthalmopathy 8. Occupational contagious disease 4. Occupational otolaryngological and oral disease 9. Occupational tumour 5. Occupational chemical 10. Other occupational disease poisoning Total 132 occupational diseases in 10 categories (including 4 open clauses) 138 ©Intertek, 2015 All Rights Reserved www.intertek.com.cn Why it is important •The prevention and cure of occupational disease mattering the health and life safety of labourers, the economic development and social stability. •Current serious problems: a) Large number of patients b) Morbidity of pneumoconiosis and occupational poisoning staying at a high level c) Harm is wide d) Health damage is serious to labourers e) Clusters of occupational disease 139 ©Intertek, 2015 All Rights Reserved www.intertek.com.cn Why it is important •Legal liability •Production efficiency •Cost for remediation much higher than that of prevention •Cost for recruitment and training •Reputation 140 ©Intertek, 2015 All Rights Reserved www.intertek.com.cn Pneumoconiosis diagnosed 22 years after resigned Employment injury and RMB510K compensation http://www.sc.xinhuanet.com/content/2015-04/11/c_1114936354.htm?tt_from=sohunews 2015-04-11 11:49 Source: Chengdu Commercial Daily Liu Shun (alias name), now 55 years old, in Santai County, Sichuan Province, Western South China. 22 years ago, he was working at an Electric Power Company for 8 years as an excavator operator. In 2013, he was diagnosed with pneumoconiosis (phase III). In the same year, he was concluded to have employment injury by local Human Resources and Social Insurance Bureau (HRSIB). However, the employer disagreed the conclusion and sued the local HRSIB because they deemed that Liu had resigned for 22 years, the prescribed period for litigation expired, and no direct relationship between the occupational disease and the employer. So, the employer requested a revocation to the identification of employment injury by local HRSIB. Yesterday (April 10), the journalist from Chengdu Commercial Daily learnt from the intermediate Peoples Court in Mianyang City that, after the trial of first and secondary instance, due to failure on burden of proof, the court dismissed the suit, and the employer has agreed with Liu to compensate RMB510,000 in a lump sum. 141 ©Intertek, 2015 All Rights Reserved www.intertek.com.cn Prevention & Control – What we need to do? Responsi bility system Health surveillan ce Training & Educatio n Workplac e 8-Must & 8-Prohibition Regular Testing Protectiv e facilities PPE Warning signage & Notice 142 ©Intertek, 2015 All Rights Reserved www.intertek.com.cn Common Finding in audits • No testing for occupational hazard factors • No occupational health examination • No PPE (personal protective equipment) provided or used incorrectly 143 ©Intertek, 2015 All Rights Reserved www.intertek.com.cn Responsibility system for Prevention and Control • A. Overall principles • C. Responsibilities of • B. Leaders organization on occupational diseases • C. Responsibilities of operational departments and personnel a. Responsibility of enterprise principal b. Responsibility of manager in charge c. Responsibilities of occupational health administrative department 144 operational departments and personnel d. Responsibilities of dedicated or part-time occupational health control personnel e. Responsibilities of technical department f. Responsibilities of workshop manager g. Responsibilities of operators ©Intertek, 2015 All Rights Reserved www.intertek.com.cn Preventive and Protective Facility (1/2) 145 ©Intertek, 2015 All Rights Reserved www.intertek.com.cn Preventive and Protective Facility (2/2) 146 ©Intertek, 2015 All Rights Reserved www.intertek.com.cn Personal Protective Equipment(PPE) 147 ©Intertek, 2015 All Rights Reserved www.intertek.com.cn Warning Signage for Occupational Hazards 148 ©Intertek, 2015 All Rights Reserved www.intertek.com.cn Notification Card for Occupational Hazards 149 ©Intertek, 2015 All Rights Reserved www.intertek.com.cn Testing for Occupational Hazards 150 ©Intertek, 2015 All Rights Reserved www.intertek.com.cn Training 151 ©Intertek, 2015 All Rights Reserved www.intertek.com.cn Health Monitoring PRC Law of Prevention and Control of Occupational Diseases Article 36 • Occupational Health examination Before take work post in the course of the work post after leave the work post 152 ©Intertek, 2015 All Rights Reserved www.intertek.com.cn Preventive and Remedial Cost Key preventive cost Key remedial cost (Initiative) (Passive) • Protective facility • Penalty by government • PPE • Warning signage & • Treatment costs • Compensation costs • Impact to patient and family • Other costs • Case: In the case of “Opened the Notification Card • Test for occupational hazards • Training • Occupational Health examination 153 Chest to test his lungs”, total compensation RMB615,000 ©Intertek, 2015 All Rights Reserved www.intertek.com.cn About Cost Remedial & Compensative Cost Preventive Cost 154 ©Intertek, 2015 All Rights Reserved www.intertek.com.cn Thank you ! 155 ©Intertek, 2015 All Rights Reserved www.intertek.com.cn 156 ©Intertek, 2015 All Rights Reserved www.intertek.com.cn Human Trafficking Around Us Maggie Pang Training Supervisor May 15, 2015 UL and the UL logo are trademarks of UL LLC © 2015 Agenda Increased awareness around human trafficking Defining human trafficking Identifying red flags Additional resources 158 Increased Awareness of Human Trafficking in Supply Chains – U.S. & European Legislation CA Transparency in Supply Chains Act - SB 657 (2010, effective 2012) Strengthening Protections Against Trafficking In Persons In Federal Contracts - EO 13627 (2012) and FAR effective March 2, 2015 Directive 2011/36/EU (replaced Council Framework Decision 2002/629/JHA UK Modern Slavery Act 2015 – became law March 26, 2015 159 Agenda Increased awareness around human trafficking Defining human trafficking Identifying red flags Additional resources 160 Definition of Human Trafficking The Palermo Protocol to Prevent, Suppress and Punish Trafficking in Persons, Especially Women and Children (2000) “Trafficking in persons" shall mean recruitment, transportation, transfer, harbouring or receipt of persons, by means of threat or use of force or other forms of coercion, […] to achieve the consent of a person having control over another person, for the purpose of exploitation. […] MANIPULATION MOVEMENT EXPLOITATION Threat or use of force Recruitment Forced Labor Coercion Transportation Transfer Harboring or Receipt of Persons Slavery Abduction + Fraud Deception Abuse of Power or Vulnerability Giving Payments or Benefits + Practices similar to slavery (debt bondage) Sexual exploitation 161 Agenda Increased awareness around human trafficking Defining human trafficking Identifying red flags Additional resources 162 Red Flags: Human Trafficking Explained WHO HOW WHAT Vulnerable Employees Recruitment Practices Working Conditions •Migrant workers (internal and foreign) • Complex recruitment processes •Seasonal/ temp workers • Use of labor brokers •Subcontractors • Labor fees •Illegal workers • Illegal immigration • Contract substitution • Deception • Passport retention • Deductions, wage withholding • Contract termination penalties • Forced overtime/ overtime needed to get min. wage 163 Agenda Increased awareness around human trafficking Defining human trafficking Identifying red flags Additional resources 164 Reports on Human Trafficking and Forced Labor U.S. Department of Labor’s (DOL) “List of Goods Produced by Child Labor or Forced Labor” • Contains 74 COUNTRIES and 136 GOODS believed by DOL’s Bureau of International Labor Affairs (ILAB) to use forced labor and/ or child labor U.S. Department of State Trafficking in Persons (TIP) Report 2014 • 188 COUNTRIES received “tier” ranking • Tiers: Levels of compliance with the Trafficking Victims Protections Act (TVPA) minimum standards for the elimination of trafficking • Tier 1: Full compliance with standards • Tier 2: Not in full compliance but making significant efforts • Tier 2 Watch List: Not in full compliance but making significant efforts, # of victims very significant • Tier 3: Not in full compliance, no significant efforts made 165 DOL Report: Forced Labor Goods – China 1. Artificial Flowers (China only) 2. Bricks (7) 3. Christmas Decorations (China only) 4. Coal (3) 5. Cotton (8) 6. Electronics (China only) 7. Fireworks (China only 8. Footwear (China only) 9. Garments (8) 10. 11. Nails (China only) Toys (China only) (*listed in # of countries) U.S. Department of Labor 166 THANK YOU. Introduction to TenSquared Remarkable Results in 100 Days Mike Lee SAI Lead Trainer mlee@sa-intl.org Program Partners A big thank you to… What is TenSquared? Worker-Manager Engagement Program Addresses root-causes of health and safety issues Makes measureable improvement in one ambitious, specific health and safety challenge – in 100 days Overcomes hurdles to change and fosters a culture of continual improvement 100 Day Results Include: 60% reduction in employee absenteeism due to injury 12% increase in productivity. 70% reduction in worker exposure to chemicals 12% decrease in the cost of chemicals 36% decrease in workplace temperature (from 39˚C to 25˚C) at 25% of the cost of installing a new ventilation system, saving the company $12,000. 80% reduction in fire evacuation time (from over 12 minutes to under 2 minutes). PROCESS GOAL TEAM The 3 Keys to Success The Power of the Team Managers + Workers TEAM Communication, creativity, commitment The Power of the Goal 100 Days, focused on visible results GOAL Measurable, ambitious The Power of the Process Building practices and systems that continue after 100 days Involve workers in the process PROCESS The TenSquared Journey Pre-Project Launch Day 1 Launch Workshop Team Selection Meeting Implement Day 50 Midpoint Review Day 100 Sustainability Review Labor Link Labor Link Survey Survey Sustained Benefits 75% of workers said the project benefited all workers at their facility 88% of workers said the project improved their opinion of the company’s commitment to health & safety 58% of workers now feel comfortable taking ideas to management 79% of workers said other issues at the facility could be addressed through another project Based on Labor Link surveys conducted on day 85 and 150 Participants’ Comments (Brazil) "We have had a lot of projects at our company, but this project went deeper - it produced a lot more results and brought a lot more creativity to the area of Health and Safety." - Worker, Ajinomoto "We were able to show our Senior Management that our efforts as a team was able to achieve the results, even in a time of restricted financial resources. This was one of the most rewarding moments for me." - Manager, Abengoa Industry Participants’ Comments (Turkey) "TenSquared feels really special, not like other trainings where participants listen passively. This program pushes us to actively participate, express ourselves, set concrete goals and workplans” Managers are surprised and excited by the perspectives and new ideas from the workers - the workers' risk maps, root cause analysis, stakeholder maps and process analysis really gave them food for thought Workers surprised and excited to be at the same table with managers and able to speak with an equal voice Getting Involved with TenSquared China Launching in Shenzhen in June Initial funding for the pilot from HP and a well-known apparel company Seeking to partner with companies to fund the expansion of the program in China Turkey Your suppliers can participate at no cost thanks to Disney funding Brazil Program is ongoing – participating company pays fee