IN CONJUNCTION WITH
MATERIAL HANDLING
PARTNER
POWERED BY
TRANSPORTATION
PARTNER
SHIPPING SOLUTIONS
TECHNOLOGY PARTNER
GLOBAL LOGISTICS
TECHNOLOGY PARTNER
PACKAGING SOLUTIONS
PARTNER
REGIONAL CARRIER PARTNERS KEYNOTE & GAME CHANGER
AWARD LUNCHEON SPONSOR PUBLICATION PARTNER

®

to
Who says 13 is an unlucky number? Not us! PARCEL Forum is celebrating 13 years of serving the needs of the parcel shipping and distribution industry, and like a fine wine, delivered next day in a custom-made box, we get better with age!
We are once again excited to be co-locating with our friends at the Customized Logistics & Delivery
Association (CLDA) . This partnership was so well received last year that we’ve developed new and exciting cross-over content that really ties both audiences together and creates great learning and networking opportunities.
As you peruse the Show Directory, you will quickly realize that there is a lot happening over three days. Don’t get overwhelmed: Everything taking place is built upon the philosophy of providing dedicated, non-compete time so you don’t have to miss anything. Our incredible conference program features seven tracks and more than 50 individual sessions covering Transportation, Technology,
Operations and Customized Last Mile Logistics Strategies, including a host of peer-to-peer case studies we hope you find incredibly valuable.
In addition to the conference, we’ve woven in an array of special events and peer-to-peer networking, from our Sunday Night Kick-Off, Platinum Lakefront Cruise, Bacon & Eggs with a Side of Networking events, to our Keynote Luncheon featuring Dr. Donald Ratajczak, the announcement of our first-ever
Game Changer of the Year Award and our ever- popular Grand Reception hosted by our friends at
USPS. You can check all of the special events on pages 10-11.
The sold-out Exhibit Floor features more than 90 industry-leading companies—including 16 first-timers.
We will also once again showcase two pavilions—Regional Carriers & Warehousing Operations—to make navigating the floor and finding specific companies you are looking for a little easier. Also, don’t forget to participate in our $1,000 Bingo Card giveaway! This year, we put a new user-friendly twist on it. Simply visit the 25 exhibitors you choose and get stamped, and you are qualified.
Get Connected — We encourage you to download our Mobile App! Connect with Like-Minded
Peers, Participate in Fun and Interactive Games and Win Prizes, Set Appointments with Exhibitors,
Download Session Presentations, Navigate the Exhibit Floor & Conference Area, Get Real-Time
Updates and Notifications and much more. It takes attending PARCEL Forum ’15 to the next level!
DOWNLOAD APP HERE: http://ddut.ch/parcelforum
Finally, over the past 13 years, we’ve been fortunate to have great relationships with companies who support this event as corporate partners. We would like to take this opportunity and thank United
States Postal Service, Stamps.com, Pitney Bowes, PITT Ohio, U.S. Cargo, Victory Packaging, Opex
Corporation and PARCEL Media for their continued support.
Happy Shipping,
Joel Dunkel Kirk Godby
President President
EventEvolution Management Customized Logistics & Delivery Assoc.
General Information 4
Advisory Board 4
Master Event Schedule 6
Classroom Locator 8
Special Events & Networking 10
Conference Schedule Grid 12
Workshops 14
Conference Sessions 16
Conference Speakers 32
Directory of Exhibitors 36
Exhibit Hall Floor Plan 68
Conference Notes 70
3

The Exhibits are located in the Grand Ballroom which is located on the Gold level of the East Tower of the
Hyatt Regency Chicago. The Conference is located in the Columbus Hall and Suites 2A&B, 3, 4 & 5 meeting rooms which are also located on the Gold level.
MONDAY, OCTOBER 19
9:00am – 5:00pm *Unless otherwise noted.
TUESDAY, OCTOBER 20
9:00am – 12:50pm
WEDNESDAY, OCTOBER 21
8:00am – 9:50am
12:40pm – 2:30pm
TUESDAY, OCTOBER 20
2:30pm – 6:30pm
WEDNESDAY, OCTOBER 21
10:00am – 12:30pm Note: Includes lunch service.
Solicitations on the premises of PARCEL Forum by non-exhibiting personnel are strictly prohibited.
No photography or taping of the PARCEL Forum
Exposition or Conference is allowed without permission of Show Management.
2901 International Lane, Suite 100
Madison, WI 53704
608.241.8777
parcelindustry.com
PARCEL brings the insights you need to improve parcel operations and keep costs under control. PARCEL gives you access to experts who look at the entire process, from order entry to the shipping dock, to give you information you can use. Whether you’re with a small, e-based startup or an established brick-and-mortar giant, each issue of PARCEL has something of value for you. Don’t forget to sign up for your free subscription.
See us in booth 817.
1450 Barnum Avenue, Suite 204
Bridgeport, CT 06610
203.378.4991
PARCELforum.com
Opinions stated at this event are those of the speakers and not necessarily those of EventEvolution Management Inc. or PARCEL magazine. Event organizers reserve the right to cancel or change the program without prior notice. No one under the age of 18 is permitted in the Exhibit Hall at anytime.
4
A special thank you to our dedicated Advisory Board comprised of your peers. They have firsthand knowledge of the conference and play a pivotal role in helping us stay on top of the latest trends, hot topics and business strategies that impact the small-package supply chain.
JIM CLOWES
DIRECTOR OF PROCUREMENT
DSW
BRIAN COLLER
MANAGER, PARCEL FREIGHT
MEDLINE INDUSTRIES
KIMBERLY COX
DIRECTOR, SUPPLY CHAIN OPERATIONS
BRACCO DIAGNOSTICS
CINDY DILLMAN
DISTRIBUTION MANAGER
OUR SUNDAY VISITOR
DAVE DOMACH
VP, STRATEGIC ACCOUNT
BUSINESS MANAGEMENT
AIRGAS, INC
GENE HOLMES
GLOBAL LOGISTICS MANAGER
CINTAS
BRENDA JACKSON
SENIOR DISTRIBUTION SPECIALIST
INTERNAL REVENUE SERVICE
EUGENE JACKSON
SENIOR OPERATIONS MANAGER
ABBCONCISE OPTICA
SUSAN KONOPACK
SENIOR TRANSPORTATION ANALYST
JOHNSON & JOHNSON
STEVE SHAFFER
PROJECT MANAGER,
GLOBAL LOGISTICS OPERATIONS
RED HAT, INC
DOUG SMITH
VP OF OPERATIONS
SHEPLERS
ROB ST. CLAIR
SHIPPING SPECIALIST
PIVOT POINT INTERNATIONAL, INC
JAKE ZIDLICKY
TRANSPORTATION MANAGER
ADP GLOBAL PROCUREMENT

6
9:00am – 5:00pm
( *Starts later at 10:00am )
WS 100 Analyze, Negotiate and Optimize Like the Pros Workshop *
WS 200 Omni-Channel Fulfillment Strategies: Meeting Customers’ Needs in a Changing Landscape + TOUR*
WS 300 International Trade Seminar + TOUR
WS 400 All-Day Tours of Distribution Centers
COLUMBUS AB
COLUMBUS CD
COLUMBUS G
WEST LOBBY (SHUTTLE BUS)
6:00pm – 9:30pm
SPECIAL EVENT Platinum Attendee Lakefront Cruise (You must wear badge for entry onto cruise) WEST LOBBY (SHUTTLE BUS)
7:45am – 8:50am
SPECIAL EVENT Bacon & Eggs with a Side of Networking
9:00am – 9:50am
TF101 Boot Camp: Parcel 101 for the Newcomer
TM201 Parcel Cost Drivers
TS301 PEER-TO-PEER How IDS Optimized Its Shipping Program
TO401 Keep Up with Demand: Implementing Picking Automation
OL501 Tackling Goliaths: Quick Wins for Small- to Mid-Sized Shippers
OH601 Successful Strategies to Reduce the Cost of DIM Rules
CL701 Regional Providers: Today’s Solution to Your Distribution Challenges
10:00am – 10:50am
TF102 How Small- and Mid-Volume Shippers Can Level the Playing Field
TM202 Take Control of Your Accessorial Fees
TS302 PEER-TO-PEER Gaining Control of Ground Logistics
TO402 From Clicks Back to Bricks: Redefining the Customer Experience with Omni-channel Fulfillment
OL502 POWER SESSION Implementation and Benefits of Lean Thinking for the Supply Chain (Part I)
OH602 Packaging Impacted from All Directions: Omni-Channel, DIM, Material Handling & the Customer
CL702 Be Visible or Go Home: Technology Solutions Connecting Last Mile Carriers & Shippers
11:00am – 11:50am
TF103 How Innovations at the USPS Can Help You Meet Customer Demand
TM203 Making Money in the World of Free Shipping
TS303 Top Rate-Shopping Tools
TO403 What Does Distribution Software of the Future Look Like?
OL503 POWER SESSION Implementation and Benefits of Lean Thinking for the Supply Chain (Part II)
OH603 Beware: 7 Distribution Hazards
CL703 Warehousing and Omni-Channel Retail Fulfillment
12:00pm – 12:50pm
TF104/TM204 MEGA SESSION Live & Interactive Parcel Pricing Benchmarking
TS304/TO404 MEGA SESSION How to Make Technology Work for You and Pay Dividends
OL504 MEGA SESSION Direct to Consumer: What Is Your Competition Up To?
OH604 EXCLUSIVE Problem-Solving Network Learning Groups
CL704 Strategies for Success: Creating and Managing an Efficient Final Mile Network
MEETING ROOM
GRAND SUITE 2, 3 & 5
COLUMBUS CD
COLUMBUS IJ
COLUMBUS AB
COLUMBUS G
COLUMBUS KL
COLUMBUS H
COLUMBUS EF
COLUMBUS CD
COLUMBUS IJ
COLUMBUS AB
COLUMBUS G
COLUMBUS KL
COLUMBUS H
COLUMBUS EF
COLUMBUS CD
COLUMBUS IJ
COLUMBUS AB
COLUMBUS G
COLUMBUS KL
COLUMBUS H
COLUMBUS EF
COLUMBUS CD
COLUMBUS AB
SUITE 5
SUITE 2
COLUMBUS EF

1:00pm – 2:30pm
SPECIAL EVENT Keynote & Game Changer Award Luncheon
2:30pm – 6:30pm
EXHIBIT FLOOR OPEN
6:30pm – 8:00pm
SPECIAL EVENT THE GRAND RECEPTION
COLUMBUS G-L
GRAND BALLROOM
AMERCIAN CRAFT RESTAURANT (HOTEL LOBBY)
8:00am – 8:50am
TF105 PEER-TO-PEER Story of a Small Shipper: Always Deliver
TM205 PEER-TO-PEER How L’Oreal Uses Regional Carriers to Reduce Costs
TS305 Big Data Analytics: Using Business Intelligence to Manage Complex Parcel Networks
TO405 PEER-TO-PEER Barcode and Slotting Technology Pay off at Helm’s DC
OL505 PEER-TO-PEER How We Selected a 3rd Party Fulfillment Provider
OH605 PEER-TO-PEER Best Practices in International Parcel Shipping
CL705 CLDA MEMBER ONLY Evolution of the Same-Day Sector and What It Will Take to Survive
9:00am – 9:50am
TF106 What Are the Gotchas? Pitfalls of Carrier Negotiations
TM206 Learn the Difference: Cost Model Versus Benchmark Pricing
TS306 PEER-TO-PEER How Serec Accurately Charged Back Shipping Costs
TO406 Top 5 Best Practices, Top 5 Worst Practices for WMS
OL506 PEER-TO-PEER How to Guide Your eCommerce Distribution Network from $5 to $50 Million
OH606 Cross-Border Trade: What Does It Mean for Parcel Shippers
CL706 The M&A Outlook for the Transportation Industry
10:00am – 12:30pm
EXHIBIT FLOOR OPEN WITH BITE & BIZ LUNCH SERVICE
12:40pm – 1:30pm
TF107 UPS & FedEx Cost Reduction: 5 Simple Options
TM207 PEER-TO-PEER Big Data for Small Parcels
TS307 Global Freight Process Management
TO407 Door-to-Door Parcel Automation
OL507 Preparing for a Peak Shipping Season
OH607 Secrets to Navigating Customs: International B2C Small Parcel Challenges & Solutions
CL707 Regulatory Updates and Their Impact
1:40pm – 2:30pm
TF108/TM208 CLOSING SESSION Ask the Transportation Experts Anything You Want
TS308/TO408 CLOSING SESSION Best of the Best: Top Actionable Cost-Saving Ideas from the Conference
OL508/OH608 EXCLUSIVE Problem-Solving Network Learning Groups
CL708 CLDA MEMBERS ONLY Focus Groups
MEETING ROOM
COLUMBUS CD
COLUMBUS IJ
COLUMBUS AB
COLUMBUS G
COLUMBUS KL
COLUMBUS H
COLUMBUS EF
COLUMBUS CD
COLUMBUS IJ
COLUMBUS AB
COLUMBUS G
COLUMBUS KL
COLUMBUS H
COLUMBUS EF
GRAND BALLROOM
COLUMBUS CD
COLUMBUS IJ
COLUMBUS AB
COLUMBUS G
COLUMBUS KL
COLUMBUS H
COLUMBUS EF
COLUMBUS CD
COLUMBUS AB
COLUMBUS KL
COLUMBUS EF
7

CLASSROOM LOCATOR
1
2A
2B
M
W
5 4
3
M
W
WS100: COLUMBUS A-B
WS200: COLUMBUS C-D
WS300: COLUMBUS G
TECHNOLOGY
SHIPPING
TS
A-B
TRANSPORTATION
FUNDAMENTALS
TF
C-D
CUSTOMIZED LAST
MILE LOGISTICS
CL
E-F
G
TECHNOLOGY
OPERATIONS
TO
TRANSPORTATION
MASTERS
TM
OPERATIONS
HOT TOPICS
OH
H I-J
OPERATIONS
LOGISTICS
OL
K-L
8
TUESDAY OCT 20
Exhibit Hall Open
2:30pm – 6:30pm
The Grand Reception
6:30pm – 8:00pm
WEDNESDAY OCT 21
Exhibit Hall Open
10:00am – 12:30pm with Bite & Biz
Lunch Service
Simply participate in an on-floor program and you are entered to win!

# PARCELForum15
# BestTips15
✓
✓
✓
✓
9

10
SPONSORED BY
SPONSORED BY
SPONSORED BY
Your registration gives you access to a wide variety of special networking events that are seamlessly woven into the Forum... they are all included in your conference registration (unless noted otherwise).
6:00PM – 9:00PM • LOCATION: DITKA’S STEAKHOUSE, TREMONT CHICAGO HOTEL
Join your fellow Platinum attendees and Super Bowl Winning Quarterback and Sports
Analyst Joe Theismann at Ditka’s Steakhouse for this pre-event networking reception.
We’ve set aside a private room to watch the games, mingle with fellow attendees, hang with Joe and enjoy some great food and drinks compliments of our friends at AFS.
TRANSPORTATION NOT PROVIDED; JUST A SHORT CAB RIDE. YOU MUST BE A PLATINUM
ATTENDEE AND RSVP’D TO ATTEND
SPONSORED BY
6:30PM – 9:30PM • SHUTTLE BUSES WILL DEPART FROM WEST TOWER LOBBY AT 6PM
Check out the Chicago skyline in style onboard the Spirit of Chicago. This special cruise open to Platinum attendees only will depart Navy Pier and cruise around Lake Michigan.
Don’t worry about grabbing dinner, the cruise will feature a heavy hors d’oeuvres menu, beer, wine and soda bar and our very own onboard DJ. YOU MUST BE A REGISTERED
PLATINUM ATTENDEE TO ATTEND. PLEASE WEAR BADGE FOR ENTRY TO CRUISE.
7:45AM – 8:50AM • LOCATION: SUITE 2A, SUITE 3 & SUITE 5
We’ve made breakfast fun and informative. Attendees will enjoy breakfast, networking and game playing with other like-minded attendees in rooms that are designated based on job function to ensure valuable peer-to-peer networking. YOU MUST BE A REGISTERED
CONFERENCE ATTENDEE TO ATTEND.
1:00PM – 2:30PM • LOCATION: COLUMBUS HALL G-L
This special luncheon will feature two events in one. First, Dr. Donald Ratajczak will present a fascinating keynote, From Slow to Go but for How Long?
, which will examine how the world economy and other policies will impact parcel shipments and freight volumes. The second event is the announcement of our first Game Changer of the Year
Award. One company will be recognized for implementing a new technology, process or practice that had a significant positive impact. This is truly a must-attend event!
YOU MUST BE A REGISTERED CONFERENCE ATTENDEE TO ATTEND.

2:45PM – 6:30PM • LOCATION: GRAND BALLROOM LOBBY
This special networking lounge located just outside the Exhibit Hall is by invite only. Once inside the velvet ropes, you’ll enjoy an open bar and a variety of served hors d’oeuvres while getting down to business in a creative environment conducive to doing business.
SPONSORED BY
5:30PM – 6:30PM • LOCATION: GRAND BALLROOM
You’ve had a busy day, but you’re not done yet! We’re going to give you energy to finish out the day and night. We’ve set up Pick-Me-Up stations throughout the exhibit floor offering free espresso, coffee or Red Bull energy drinks to get you ready for our Grand Reception.
THIS EVENT IS OPEN TO ALL!
6:30PM – 8:00PM • LOCATION: HYATT REGENCY LOBBY - AMERICAN CRAFT RESTAURANT
What can we say! The PARCEL Forum is not complete without our Grand Reception sponsored by our great friends at the United States Postal Service. This year, we’ve rented out the entire
American Kraft Restaurant & Bar which is located in the middle of the hotel lobby. It’s the ultimate way to end your day and start your night by enjoying great food and drink while listening to some Chicago blues music. THIS EVENT IS OPEN TO ALL!
11:30AM – 12:30PM • LOCATION: GRAND BALLROOM
We don’t want you to miss any action on the exhibit floor! That’s why we are hosting a buffet luncheon right on it. Enjoy Chicago-style pizza, hot dogs and more on us.
THIS EVENT IS OPEN TO ALL!
11

Conference sessions and speakers subject to change.
MONDAY
9:00 or 10:00am – 5:00pm
W O R K S H O P S
TRANSPORTATION
Mastering Parcel Contract Negotiations Workshop WS100 (10:00am start time)
ROB MARTINEZ • SHIPWARE
OPERATIONS
Omni-Channel Fulfillment Strategies: Meeting Customers’ Needs in a Changing
Landscape WS200 (10:00am start time)
PRODUCED BY: PENN STATE
DR. ROBERT NOVAK & STEVE TRACEY • PENN STATE’S SMEAL COLLEGE, CENTER FOR SUPPLY CHAIN RESEARCH
INTERNATIONAL
International Trade Workshop and Tour WS300 ( Note: Start time for those new to the topic or need a refresher is 9:00am; others can join at 10:00) TOM STANTON • AFMS
DC TOURS
( 9:00 bus departs ) All-Day Distribution Center Tour,
Featuring Cintas Corporation and Pampered Chef WS400
SUSAN RIDER • RIDER & ASSOCIATES
6:30pm - 9:30pm PLATINUM ATTENDEE LAKEFRONT CRUISE
SPONSORED BY:
TUESDAY
7:45am - 8:50am
9:00am – 9:50am
FUNDAMENTALS
TR A N S P O RTATI O N
MASTERS
BACON & EGGS WITH A SIDE OF NETWORKING BREAKFAST
SPONSORED BY:
Boot Camp: Parcel 101 for the Newcomer
TF101
ROB MARTINEZ • SHIPWARE
Parcel Cost Drivers TM201
KENNETH MOYER • LJM CONSULTANTS
SHIPPING
TE C H N O L O GY
OPERATIONS LOGISTICS
O P E R ATI O N S
HOT TOPICS
CUSTOMIZED LAST MILE LOGISTICS
10:00am – 10:50am How Small- and Mid-Volume Shippers Can
Level the Playing Field TF102
TIM SAILOR • NAVIGO CONSULTING
Take Control of Your
Accessorial Fees TM202
JOHN HABER • SPEND MANAGEMENT EXPERTS
PEER-TO-PEER: How IDS Optimized Its
Shipping Program TS301
MIKE DEFABIS • IDS
RODNEY SMALL • STAMPS.COM
Keep Up With Demand:
Implementing Picking Automation TO401
JEFF HODGES • OPEX
JOHN KEMP • KEMP SYSTEMS & ASSOCIATES
PEER-TO-PEER: Gaining Control of
Ground Logistics TS302
JEREMY SOINE • KRAVE/HERSHEY’S
KELAN RAPH • GRAND CANAL
Top Rate-Shopping Tools TS303
LISA RENFROE • DIGITALSHIPPER LOGISTICS
SOFTWARE
From Clicks Back to Bricks: Redefining the
Customer Experience with Omni-channel
Fulfillment TO402
JOHN TREMONTE • PITNEY BOWES
JOHN STELZER • IBM
What Does Distribution Software of the Future Look Like? TO403
CHRIS ELLIOTT • BLUE HORSESHOE SOLUTIONS
Tackling Goliaths: Quick Wins for
Small– to Mid-Sized Shippers OL501
JEFFREY HAUSHALTER • CHICAGO CONSULTING
POWER SESSION: Implementation and Benefits of Lean Thinking for the Supply Chains
OL502-503
TOM STRETAR • ENVISTA
KURT LEISMAN • ENVISTA
Successful Strategies to Reduce the
Cost of DIM Rules OH601
WAYNE TERES • TERES CONSULTING
Packaging Impacted from All Directions:
Omni-Channel, DIM, Material Handling and the Customer Experience OH602
GEORGE SWARTZ • FORTNA
Beware: 7 Distribution Hazards OH603
TOM BLANCK • CHAINALAYTICS
DARREN JORGENSON • CHAINALAYTICS
Regional Providers – Today’s Solution to
Your Distribution Challenges CL701
RICK JONES • LONE STAR OVERNIGHT
Be Visible or Go Home: Technology Solutions Connecting
Last Mile Carriers & Shippers
CL702
PANELISTS: MARK COSSACK • PRIORITY COURIER EXPERTS
DANIEL BARFIELD • DATATRAC CORP
ROBERT BACCHI • CHOICE LOGISTICS
Warehousing and Omni-Channel Retail Fulfillment CL703 11:00am – 11:50am How Innovations at the USPS Can Help
You Meet Customer Demand TF103
DENNIS NICOSKI • UNITED STATES POSTAL SERVICE
Making Money in the World of
Free Shipping TM203
JEFFREY HAUSHALTER • CHICAGO CONSULTING
12:00pm – 12:50pm MEGA SESSION: Live & Interactive Parcel Pricing Benchmarking
TF104/TM204
ROB MARTINEZ • SHIPWARE
MEGA SESSION: How to Make Technology Work for You and Pay Dividends
TS304/TO404
SUSAN RIDER • RIDER & ASSOCIATES
MEGA SESSION: Direct to Consumer:
What Is Your Competition Up To?
OL504
CURTIS BARRY • F. CURTIS BARRY & COMPANY
EXCLUSIVE: Problem-Solving Network
Learning Groups
OH604
TERRY HARRIS • CHICAGO CONSULTING
PEER-TO-PEER: Strategies for Success: Creating and
Managing an Efficient Final Mile Network
CL704
JAY KENT • GNC SCOTT LANGLEY • INTELLIGENT AUDIT
12
1:00pm – 2:30pm
2:30pm – 6:30pm
6:30pm – 8:00pm
WEDNESDAY
8:00am – 8:50am
9:00am – 9:50am
10:00am – 12:30pm
12:40pm – 1:30pm
1:40pm – 2:30pm
KEYNOTE & GAME CHANGER AWARDS LUNCHEON FEATURING: DR. DONALD RATAJCZAK – FORMER DIRECTOR OF THE ECONOMIC FORECASTING CENTER IN THE J. MACK ROBINSON COLLEGE OF BUSINESS
SPONSORED BY:
DEDICATED EXHIBIT HALL HOURS FEATURING NEW END-OF-DAY EXHIBIT HALL PICK- ME-UP! STATIONS
THE GRAND NETWORKING RECEPTION
SPONSORED BY:
FUNDAMENTALS
PEER-TO-PEER: Story of a Small
Shipper: Always Deliver TF105
BAADAL DELIWALA • TITAN MOTORSPORTS
What are the Gotchas?
Pitfalls of Carrier Negotiations
TF106
BRITTANY BEECROFT • AFS
MASTERS
PEER-TO-PEER: How L’Oreal Uses
Regional Carriers to Reduce Costs
TM205
Learn the Difference: Cost Model v.
Benchmark Pricing
TM206
SHAUN ROTHWELL • IDRIVE LOGISTICS
CARL HUTCHINSON • IDRIVE LOGISTICS
BITE & BIZ LUNCH IN THE EXHIBIT HALL
UPS & FedEx Cost Reduction:
5 Simple Options
TF107
THOMAS ANDERSEN • LJM CONSULTANTS
PEER-TO-PEER:
Big Data for Small Parcels
TM207
MARIANNE MCDONALD • AVNET
HAROLD FRIEDMAN • DATA2LOGISTICS
CLOSING SESSION: Ask the Transportation Experts
TF108-TM208
PANEL: BRITTANY BEECROFT • AFS JIM CLOWES • DSW BRIAN COLLER • MEDLINE INDUSTRIES
GENE HOLMES • CINTAS ROB ST. CLAIR • PIVOT POINT INT’L JAKE ZIDLICKY • ADP GLOBAL PROCUREMENT
SHIPPING
Big Data Analytics Using Business Intelligence to Manage Complex Parcel Networks
TS305 MICHAEL LAMBERT & KATIE PARKER •
GREEN MOUNTAIN TECHNOLOGY
PEER-TO-PEER: Barcode and Slotting
Technology Pay-off at Helm’s DC TO405
MICHAEL WACHT • HELM
PEER-TO-PEER: How Serec Accurately
Charged Back Shipping Costs
TS306
JIM FARRELL & JIMMY DUGGAN • SEREC
JIM MOSELEY & RANDY MILLER • TRANSGUARDIAN
Top 5 Best Practices, Top 5 Worst
Practices for WMS
TO406
SUSAN RIDER • RIDER & ASSOCIATES
Global Freight Process
Management
TS307
DOUG KAHL & DOMINIC MCGOUGH • ENVISTA
OPERATIONS
“Door to Door” Parcel Automation
TO407
JOHN SARINICK • BEUMER CORPORATION
CLOSING SESSION: Top 20 Best Ideas to Implement from the Conference
TS308-TO408
SUSAN RIDER • RIDER & ASSOCIATES
LOGISTICS
PEER-TO-PEER: How We Selected a 3rd
Party Fulfillment Provider OL505
TAMO DUSKE • SLIMGENICS
PEER-TO-PEER: How to Guide Your eCommerce Distribution Network from
$5 to $50 Million in Annual Revenue
OL506
MATT GLAUBER • BUYAUTOPARTS.COM
Preparing for a Peak Shipping Season
OL507
MICHAEL EVERSON • DIGITALSHIPPER
HOT TOPICS
PEER-TO-PEER: Best Practices in
International Parcel Shipping
OH605
DIMITRIS CONSTANTINOU • EASY GROUP
KEITH MCCALL • ENROUTE SYSTEMS CORPORATION
Cross Border Trade: What Does It
Mean for Parcel Shippers
OH606
KRISH IYER • NEOPOST
CUSTOMIZED LAST MILE LOGISTICS
CLDA MEMBERS ONLY: The Evolution of the Same-Day Sector and What It Will Take to Survive CL705
IVAN HOFFMAN • ETC & ASSOCIATES
The M&A Outlook for the Transportation Industry
CL706
HUGH RABB • BB&T CAPITAL MARKET
BENJAMIN GORDON • BG STRATEGIC ADVISORS
RANSOM JAMES • EAGLE MERCHANT PARTNERS
SCOTT DOBAK • DICOM TRANSPORTATION GROUP
Secrets to Navigating Customs: International
B2C Small Parcel Challenges & Solutions
OH607
KEVIN UNBEDACHT & MILES SHEPARD • INTERNATIONAL
BRIDGE
Regulatory Updates and Their Impact
CL707
BRENT PRIMUS • PRIMUS LAW OFFICE
EXCLUSIVE: Problem-Solving Network Learning Groups
OL508-OH608
TERRY HARRIS • CHICAGO CONSULTING
CLDA MEMBERS ONLY: Focus Groups
CL708

MONDAY
9:00 or 10:00am – 5:00pm
W O R K S H O P S
TRANSPORTATION
Mastering Parcel Contract Negotiations Workshop WS100 (10:00am start time)
ROB MARTINEZ • SHIPWARE
OPERATIONS
Omni-Channel Fulfillment Strategies: Meeting Customers’ Needs in a Changing
Landscape WS200 (10:00am start time)
PRODUCED BY: PENN STATE
DR. ROBERT NOVAK & STEVE TRACEY • PENN STATE’S SMEAL COLLEGE, CENTER FOR SUPPLY CHAIN RESEARCH
INTERNATIONAL
International Trade Workshop and Tour WS300 ( Note: Start time for those new to the topic or need a refresher is 9:00am; others can join at 10:00) TOM STANTON • AFMS
DC TOURS
( 9:00 bus departs ) All-Day Distribution Center Tour,
Featuring Cintas Corporation and Pampered Chef WS400
SUSAN RIDER • RIDER & ASSOCIATES
6:30pm - 9:30pm PLATINUM ATTENDEE LAKEFRONT CRUISE
SPONSORED BY:
TUESDAY
7:45am - 8:50am
9:00am – 9:50am
FUNDAMENTALS
TR A N S P O RTATI O N
MASTERS
BACON & EGGS WITH A SIDE OF NETWORKING BREAKFAST
SPONSORED BY:
Boot Camp: Parcel 101 for the Newcomer
TF101
ROB MARTINEZ • SHIPWARE
Parcel Cost Drivers TM201
KENNETH MOYER • LJM CONSULTANTS
SHIPPING
TE C H N O L O GY
OPERATIONS LOGISTICS
O P E R ATI O N S
HOT TOPICS
CUSTOMIZED LAST MILE LOGISTICS
PRODUCED BY
10:00am – 10:50am How Small- and Mid-Volume Shippers Can
Level the Playing Field TF102
TIM SAILOR • NAVIGO CONSULTING
Take Control of Your
Accessorial Fees TM202
JOHN HABER • SPEND MANAGEMENT EXPERTS
PEER-TO-PEER: How IDS Optimized Its
Shipping Program TS301
MIKE DEFABIS • IDS
RODNEY SMALL • STAMPS.COM
Keep Up With Demand:
Implementing Picking Automation TO401
JEFF HODGES • OPEX
JOHN KEMP • KEMP SYSTEMS & ASSOCIATES
PEER-TO-PEER: Gaining Control of
Ground Logistics TS302
JEREMY SOINE • KRAVE/HERSHEY’S
KELAN RAPH • GRAND CANAL
Top Rate-Shopping Tools TS303
LISA RENFROE • DIGITALSHIPPER LOGISTICS
SOFTWARE
From Clicks Back to Bricks: Redefining the
Customer Experience with Omni-channel
Fulfillment TO402
JOHN TREMONTE • PITNEY BOWES
JOHN STELZER • IBM
What Does Distribution Software of the Future Look Like? TO403
CHRIS ELLIOTT • BLUE HORSESHOE SOLUTIONS
Tackling Goliaths: Quick Wins for
Small– to Mid-Sized Shippers OL501
JEFFREY HAUSHALTER • CHICAGO CONSULTING
POWER SESSION: Implementation and Benefits of Lean Thinking for the Supply Chains
OL502-503
TOM STRETAR • ENVISTA
KURT LEISMAN • ENVISTA
Successful Strategies to Reduce the
Cost of DIM Rules OH601
WAYNE TERES • TERES CONSULTING
Packaging Impacted from All Directions:
Omni-Channel, DIM, Material Handling and the Customer Experience OH602
GEORGE SWARTZ • FORTNA
Beware: 7 Distribution Hazards OH603
TOM BLANCK • CHAINALAYTICS
DARREN JORGENSON • CHAINALAYTICS
Regional Providers – Today’s Solution to
Your Distribution Challenges CL701
RICK JONES • LONE STAR OVERNIGHT
Be Visible or Go Home: Technology Solutions Connecting
Last Mile Carriers & Shippers
CL702
PANELISTS: MARK COSSACK • PRIORITY COURIER EXPERTS
DANIEL BARFIELD • DATATRAC CORP
ROBERT BACCHI • CHOICE LOGISTICS
Warehousing and Omni-Channel Retail Fulfillment CL703 11:00am – 11:50am How Innovations at the USPS Can Help
You Meet Customer Demand TF103
DENNIS NICOSKI • UNITED STATES POSTAL SERVICE
Making Money in the World of
Free Shipping TM203
JEFFREY HAUSHALTER • CHICAGO CONSULTING
12:00pm – 12:50pm MEGA SESSION: Live & Interactive Parcel Pricing Benchmarking
TF104/TM204
ROB MARTINEZ • SHIPWARE
MEGA SESSION: How to Make Technology Work for You and Pay Dividends
TS304/TO404
SUSAN RIDER • RIDER & ASSOCIATES
MEGA SESSION: Direct to Consumer:
What Is Your Competition Up To?
OL504
CURTIS BARRY • F. CURTIS BARRY & COMPANY
EXCLUSIVE: Problem-Solving Network
Learning Groups
OH604
TERRY HARRIS • CHICAGO CONSULTING
PEER-TO-PEER: Strategies for Success: Creating and
Managing an Efficient Final Mile Network
CL704
JAY KENT • GNC SCOTT LANGLEY • INTELLIGENT AUDIT
1:00pm – 2:30pm
2:30pm – 6:30pm
6:30pm – 8:00pm
WEDNESDAY
8:00am – 8:50am
9:00am – 9:50am
10:00am – 12:30pm
12:40pm – 1:30pm
1:40pm – 2:30pm
KEYNOTE & GAME CHANGER AWARDS LUNCHEON FEATURING: DR. DONALD RATAJCZAK – FORMER DIRECTOR OF THE ECONOMIC FORECASTING CENTER IN THE J. MACK ROBINSON COLLEGE OF BUSINESS
SPONSORED BY:
DEDICATED EXHIBIT HALL HOURS FEATURING NEW END-OF-DAY EXHIBIT HALL PICK- ME-UP! STATIONS
THE GRAND NETWORKING RECEPTION
SPONSORED BY:
FUNDAMENTALS
PEER-TO-PEER: Story of a Small
Shipper: Always Deliver TF105
BAADAL DELIWALA • TITAN MOTORSPORTS
What are the Gotchas?
Pitfalls of Carrier Negotiations
TF106
BRITTANY BEECROFT • AFS
MASTERS
PEER-TO-PEER: How L’Oreal Uses
Regional Carriers to Reduce Costs
TM205
Learn the Difference: Cost Model v.
Benchmark Pricing
TM206
SHAUN ROTHWELL • IDRIVE LOGISTICS
CARL HUTCHINSON • IDRIVE LOGISTICS
BITE & BIZ LUNCH IN THE EXHIBIT HALL
UPS & FedEx Cost Reduction:
5 Simple Options
TF107
THOMAS ANDERSEN • LJM CONSULTANTS
PEER-TO-PEER:
Big Data for Small Parcels
TM207
MARIANNE MCDONALD • AVNET
HAROLD FRIEDMAN • DATA2LOGISTICS
CLOSING SESSION: Ask the Transportation Experts
TF108-TM208
PANEL: BRITTANY BEECROFT • AFS JIM CLOWES • DSW BRIAN COLLER • MEDLINE INDUSTRIES
GENE HOLMES • CINTAS ROB ST. CLAIR • PIVOT POINT INT’L JAKE ZIDLICKY • ADP GLOBAL PROCUREMENT
SHIPPING OPERATIONS
Big Data Analytics Using Business Intelligence to Manage Complex Parcel Networks
TS305 MICHAEL LAMBERT & KATIE PARKER •
GREEN MOUNTAIN TECHNOLOGY
PEER-TO-PEER: Barcode and Slotting
Technology Pay-off at Helm’s DC TO405
MICHAEL WACHT • HELM
PEER-TO-PEER: How Serec Accurately
Charged Back Shipping Costs
TS306
JIM FARRELL & JIMMY DUGGAN • SEREC
JIM MOSELEY & RANDY MILLER • TRANSGUARDIAN
Top 5 Best Practices, Top 5 Worst
Practices for WMS
TO406
SUSAN RIDER • RIDER & ASSOCIATES
Global Freight Process
Management
TS307
DOUG KAHL & DOMINIC MCGOUGH • ENVISTA
“Door to Door” Parcel Automation
TO407
JOHN SARINICK • BEUMER CORPORATION
CLOSING SESSION: Top 20 Best Ideas to Implement from the Conference
TS308-TO408
SUSAN RIDER • RIDER & ASSOCIATES
LOGISTICS
PEER-TO-PEER: How We Selected a 3rd
Party Fulfillment Provider OL505
TAMO DUSKE • SLIMGENICS
PEER-TO-PEER: How to Guide Your eCommerce Distribution Network from
$5 to $50 Million in Annual Revenue
OL506
MATT GLAUBER • BUYAUTOPARTS.COM
Preparing for a Peak Shipping Season
OL507
MICHAEL EVERSON • DIGITALSHIPPER
HOT TOPICS
PEER-TO-PEER: Best Practices in
International Parcel Shipping
OH605
DIMITRIS CONSTANTINOU • EASY GROUP
KEITH MCCALL • ENROUTE SYSTEMS CORPORATION
Cross Border Trade: What Does It
Mean for Parcel Shippers
OH606
KRISH IYER • NEOPOST
EXCLUSIVE: Problem-Solving Network Learning Groups
OL508-OH608
TERRY HARRIS • CHICAGO CONSULTING
CUSTOMIZED LAST MILE LOGISTICS
CLDA MEMBERS ONLY: The Evolution of the Same-Day Sector and What It Will Take to Survive CL705
IVAN HOFFMAN • ETC & ASSOCIATES
The M&A Outlook for the Transportation Industry
CL706
HUGH RABB • BB&T CAPITAL MARKET
BENJAMIN GORDON • BG STRATEGIC ADVISORS
RANSOM JAMES • EAGLE MERCHANT PARTNERS
SCOTT DOBAK • DICOM TRANSPORTATION GROUP
Secrets to Navigating Customs: International
B2C Small Parcel Challenges & Solutions
OH607
KEVIN UNBEDACHT & MILES SHEPARD • INTERNATIONAL
BRIDGE
Regulatory Updates and Their Impact
CL707
BRENT PRIMUS • PRIMUS LAW OFFICE
CLDA MEMBERS ONLY: Focus Groups
CL708
13

MONDAY OCT 19
10:00AM – 5:00PM
LOCATION: COLUMBUS AB
ROB MARTINEZ — PRESIDENT & CEO, SHIPWARE
PRODUCED BY
WS100
EXCLUSIVELY for qualified logistics professionals only . If you are responsible for managing parcel agreements and costs for your company, this is one workshop you cannot afford to miss! Attend the PARCEL Forum’s most popular pre-conference workshop and learn the secrets to negotiating best-in-class pricing agreements to reduce your costs
5% to 25%! You will walk away with an in-depth understanding of parcel pricing and contract terms and how to maximize pricing agreements with your parcel carriers. Using actual shipping data, you will learn how to establish shipping baselines and requirements prior to beginning any carrier negotiations. We will reveal multiple strategies to improve freight incentives, reduce the impact of accessorial charges, minimize contract “gotchas” and analyze invoice data to lower costs. Particular emphasis will be placed on how to gain leverage during contract negotiations and how to use pricing benchmarks (provided) to your advantage. (NOTE: This workshop is for shippers only! No carriers or other consulting companies can participate.) LUNCH PROVIDED
BACK BY
POPULAR
DEMAND!
G U A R A NTE E!
PARCEL Forum Exclusive Guarantee: If you do not feel the workshop was worth the registration cost, Shipware will refund your pre-conference registration costs!
14
14
LOCATION: COLUMBUS CD
DR. ROBERT NOVAK — ASSOCIATE PROFESSOR OF BUSINESS LOGISTICS, DEPARTMENT OF BUSINESS LOGISTICS, PENN STATE
STEVE TRACEY — EXECUTIVE DIRECTOR, PENN STATE’S CENTER FOR SUPPLY CHAIN RESEARCH
WS200
PRODUCED BY
C SC R
Center for Supply Chain Research
With unprecedented access to an enormous amount of information, consumers’ buying habits have dramatically changed. Technology and the Internet have fundamentally altered the way buyers and sellers communicate, giving purchasers more channels to interact with retailers and suppliers. These channels have enabled consumers to make purchases in a nonlinear path, while still expecting their buying experience to be seamless and hassle-free. The rules of engagement have changed, and if suppliers and retailers want to remain competitive, they need to respond to buyers’ heightened expectations. Fragmented channels and unresponsive supply chains create an inconsistent customer experience. In order to create a seamless and consistent approach across all channels, businesses need to develop and implement a well-thought-out, unified fulfillment strategy. Please join us as Mr. Steve Tracey and
Dr. Robert Novack of Pennsylvania State University host this year’s Operations Workshop. The workshop will offer insight into the opportunities and challenges the omni-channel has on the supply chain as well as explore ways that companies can provide an integrated, holistic experience for consumers in this new digital era.
BONUS TOUR - 2:00PM - 5:00PM
BONUS: Tour Cintas Corporation’s 300,000-sq-foot distribution center. LUNCH PROVIDED .
All attendees must sign a confidentiality statement and be approved by the company being toured.

MONDAY OCT 19
9:00AM – 5:00PM
LOCATION: COLUMBUS G
TOM STANTON — INTERNATIONAL EXPERT, AFMS
WS300
NOTE: There is an optional refresher course that begins at 9:00am. Regular workshop will begin at 10:00am .
This year’s international workshop is unique in its approach! The first hour is dedicated to those entering the field or who need a refresher on the terms and references of international shipping. Those with more experience in international trade will join in for the remaining three hours, which will focus on topics such as: • Classifying products with harmonized system using US Customs Rulings • Dissecting air freight, ocean freight and small package invoices • Negotiating for services • Understanding import/export regulations and the government agencies that impact them • Developing a compliance manual. If your company is heavily involved in international shipping or just getting started, this workshop is a must!
BONUS TOUR - 2:00PM - 5:00PM
BONUS: Tour Cintas Corporation’s 300,000-sq-foot distribution center. LUNCH PROVIDED .
All attendees must sign a confidentiality statement and be approved by the company being toured.
LOCATION: SHUTTLE BUS PICK-UP IN WEST TOWER LOBBY
SUSAN RIDER — PRESIDENT, RIDER & ASSOCIATES
Last year, we introduced this special workshop, which received rave reviews. So we’re doing it again! Led by
Susan Rider, attendees will get an inside look at how The Pampered Chef® and Cintas Corporation run their state-of-the-art international distribution centers. The tour will depart at 9 am and will include lunch on the road. The Pampered Chef® tour will feature a 650,000-square-foot facility, which houses nearly 500 SKUs.
The distribution center is fully automated and utilizes the latest in pick-to-light technology. The Cintas
Corporation tour will showcase a 300,000-square-foot distribution center. You will go through the picking area, shipping dock/pack-out lanes, inbound quality control, hi-bay area (inventory storage in a 40-foot-high environment) and specialty packing area.
The Pampered Chef® tour will feature a 650,000 sq-ft facility housing nearly 500 SKUs and is fully automated, utilizing the latest in pick-to-light technology.
The Cintas Corporation tour will showcase a 300,000 sq-ft distribution center where attendees will see the picking area, the shipping dock/pack-out lanes, inbound quality control area, the hi-bay area (inventory storage in a 40’ high environment) and specialty packing area.
WS400
TOU RS
BACK BY
POPULAR
DEMAND!
LUNCH PROVIDED . All attendees must sign a confidentiality statement and be approved by the companies being toured.
Bus will depart Hyatt Regency Chicago at 9:00am.
15

16
TUESDAY OCT 20
9:00AM – 9:50AM
LOCATION: COLUMBUS CD
ROB MARTINEZ — PRESIDENT & CEO, SHIPWARE
TF101
So you just inherited distribution operations and you’re now responsible for managing parcel costs for your company.
Or maybe you’re entirely new to the industry and your company sent you to PARCEL Forum to learn everything you need to know to do your job in parcel distribution. Well, this session was designed for you! For the newcomer only, learn the basics of the parcel industry, including service provider options, trends and market strategies to improve your company’s parcel delivery service AND reduce costs. Led by one of PARCEL Forum’s most popular presenters, this is one session you don’t want to miss. CONTENT LEVEL: BASIC
LEARNING OBJECTIVES
• Understand what data to collect and how to analyze parcel invoice information to modally optimize and manage your parcel spend more effectively • Learn the basics of FedEx, UPS, DHL and other pricing contracts, as well as tips to negotiate better discounts and terms • Interact with your peers, participate in informal benchmarking and learn strategies to deal with common parcel challenges.
LOCATION: COLUMBUS IJ
KENNETH MOYER — VP, SUPPLY CHAIN SOLUTIONS, LJM CONSULTANTS • THOMAS ANDERSEN — VP & PARTNER, LJM CONSULTANTS
TM201
Do you want the carriers to reduce your shipping costs? You can certainly drive down your costs by pushing for a more aggressive rate agreement. However, if you can combine this approach with helping the carriers reduce their cost to serve, more significant cost savings can be yours as well! Attend this session to learn what two former senior level Parcel Carrier Pricing Managers can tell you about UPS and FedEx’s cost drivers, and how you can work with your carrier(s) to create win-win solutions. Gain insight into the carrier cost models; what they evaluate, where they can’t concede, and where they can. Find out what other companies are doing today to partner with the carriers to drive down their costs, so they can drive down yours and give you a competitive advantage. BONUS: Giveaways to include GoPro camera, Beats by Dr. Dre headphones and more.
CONTENT LEVEL: ADVANCED
LEARNING OBJECTIVES
• Learning to “think like a carrier” when it comes to cost to serve your business • What is true carrier cost vs. what is fluff; what is flexible vs. what is not • Carrier operating ratios and what you can do to influence them • Understand carrier costing as it relates to dimensional weight, accessorial charges, minimum charges, payment terms and terms & conditions • Real-world case studies on how companies have achieved cost reduction and operational improvements.
LOCATION: COLUMBUS AB
MIKE DEFABIS — VP BUSINESS DEVELOPMENT, INTEGRATED DISTRIBUTION SERVICES
RODNEY SMALL — NATIONAL SALES MANAGER OF PACKAGES, STAMPS.COM
TS301
With dimensional weight pricing, huge increases in surcharges and customer expectations constantly changing, the best decision on how to ship a package a year ago may not be the best decision today. With over 50 years in logistics experience, IDS Fulfillment leveraged technology to optimize its shipping program to reduce costs and increase customer satisfaction amidst a fast-changing shipping landscape. This session will share IDS Fulfillment’s success story, best practices and ideas to help drive your shipping decisions based on what you want to achieve while leveraging the strengths of the three major shipping carriers.
CONTENT LEVEL: ALL
LEARNING OBJECTIVES
• How the changing shipping landscape impacts your business • How to maximize the strengths of each of the three major shipping carriers • Pitfalls to avoid when making your shipping decisions • The secrets to leveraging technology partners.

TUESDAY OCT 20
9:00AM – 9:50AM
LOCATION: COLUMBUS G
JEFF HEDGES — PRESIDENT, OPEX MATERIAL HANDLING • JOHN KEMP — PRESIDENT, KEMP SYSTEMS & ASSOCIATES
TO401
Increased sales can quickly lead to growing pains in the warehouse or distribution center when manual pick operations are no longer able to keep up with demand. Once a certain volume of orders is reached, accuracy and turnaround time begin to erode under the strain of the increased workload. Suddenly, you are faced with the need to increase space, add employees and achieve faster turnaround times in order to meet delivery commitments for your customers and carriers. This session will explore how to take your business to the next level by leveraging automation to drive efficiencies and operational improvement. CONTENT LEVEL: ALL
LEARNING OBJECTIVES
• The latest in order picking technologies • How data drives optimum design by providing a thorough analysis of your current system performance as a reference point for comparison of alternative technologies and redesign scenarios • How best to investigate and evaluate automated picking solutions.
LOCATION: COLUMBUS KL
JEFF HAUSHALTER — PARTNER, CHICAGO CONSULTING
OL501
It is often thought that small- to mid-sized shippers are at a competitive disadvantage versus larger shippers. In this fast-paced session, we will discuss ways in which smaller size and scale can be exploited. Emphasis will be on how to do more with less budget, people, warehouses, etc. BONUS: You will receive a checkup tool that allows you to benchmark your operations.
CONTENT LEVEL: BASIC-INTERMEDIATE
LEARNING OBJECTIVES
• Explore benchmarking, rapid fulfillment, cartonization, customer profiling, shipping policies, returns processing and operations
• Implementable tactics that can help you better attract customers from both a cost and service perspective.
LOCATION: COLUMBUS H
WAYNE TERES — PRESIDENT, TERES CONSULTING
OH601
As a result of the new parcel DIM weight charges by FedEx and UPS, many operations are experiencing increased operations costs. Pressured to overcome these costs, we will explore 10 strategies to reduce them. Additionally, we will explore three case studies of successful companies who have implemented these strategies.
CONTENT LEVEL: BASIC-INTERMEDIATE
LEARNING OBJECTIVES
• All the factors contributing to the increased costs of DIM weight charges • How to calculate the full cost of these new DIM rules in your operation • Strategies to reduce the affect.
LOCATION: COLUMBUS EF
RICK JONES — CEO, LONE STAR OVERNIGHT
Today’s global supply chain is more complex than ever before. This session will outline how Regional Providers can enhance your transportation solution, and how they can assist you in addressing regulatory pressures, resource utilization and meeting customer expectations.
CL701
17

18
TUESDAY OCT 20
10:00AM – 10:50AM
LOCATION: COLUMBUS CD
TIM SAILOR — FOUNDER, NAVIGO CONSULTING
TF102
Many small- and medium-sized shippers feel they don’t have the time or resources to effectively negotiate carrier contracts or manage their transportation spend. In many cases, they feel bullied or intimidated by the carriers and that they don’t have a lot of options or flexibility. Learn how to effectively prepare for carrier negotiations by utilizing resources commonly employed by the largest shippers in the country. Enjoy the same level playing field that most large shippers have: robust data analytics, opportunity assessments, modal optimization, strategic sourcing and professional RFPs with customized requirements. CONTENT LEVEL: BASIC
LEARNING OBJECTIVES
• The professional resources to provide behind-the-scenes analytic support and effective coaching that do not have to violate the carrier implicit “No 3PN” negotiation policies or restrictive NDAs • How to develop the analytical tools to cost model any carrier response to determine the net financial impact to your company • The steps to take before carrier negotiations to ensure successful outcomes: minimum required analytics and data and key elements of a professionally written RFP.
LOCATION: COLUMBUS IJ
JOHN HABER — FOUNDER & CEO, TRANSPORTATION SPEND EXPERTS
TM202
With more than 250 accessorial charges in the carrier pricing landscape, deciphering shipping invoices to ensure contract compliance and to gain a better idea of how these fees are impacting your shipping costs is a complicated process. During this session, we will use real-world examples to examine how accessorial fees can dramatically increase transportation costs and diminish profitability. Senior-level supply chain executives attending this advanced session will gain valuable insights into the nuances of these surcharges and best practice guidance on transportation spend optimization. CONTENT LEVEL : ADVANCED
LEARNING OBJECTIVES
• The importance of accessing a single view of transportation information from disparate systems, locations and modes to conduct the business analytics required to make smart budgeting and forecasting decisions—and to create an efficient supply chain • How to decipher deliberately confusing carrier documents, understand pricing (and its cost basis) and verify fair rates in order to optimize their transportation spend • How powerful cost-to-serve models can help to develop fact-based business cases to drive savings on shipping • How to build business cases using cost-based analyses of accessorial charges to positively impact your transportation spend.
LOCATION: COLUMBUS AB
JEREMY SOINE — COO, KRAVE / HERSHEY’S • KELAN RAPH — FOUNDER & COO, GRAND CANAL SOLUTIONS
TS302
Krave was emerging in the snack food industry and needed to scale quickly due to high demand. The company realized it needed to foster new operational changes and reduce transportation cost in order to become sustainable for the future of their company. Krave decided to open an in-house fulfillment center for west coast distribution. Using a
SaaS application that handled heavy data analytics, Krave negotiated contracts with UPS, FedEx and the USPS resulting in $240k+ savings in freight. The company has been recently purchased by Hershey’s. CONTENT LEVEL: ADVANCED
LEARNING OBJECTIVES
• How data analytics leveraged better negotiating positions • How analytics help defer shipments to less expensive services
• Transitioning from a 3PL to in-house fulfillment.

TUESDAY OCT 20
10:00AM – 10:50AM
LOCATION: COLUMBUS G
TO402
JOHN STELZER — SR. OMNI-CHANNEL STRATEGIST, IBM • JOHN TREMONTE — SR. ALLIANCE SALES EXECUTIVE LOGISTICS SOLUTIONS, PITNEY BOWES
Seemingly overnight, pure ecommerce vendors have transformed the retail landscape. Providing optimal cost, choice and convenience, their customers came to expect a ‘magic wand’ experience. To this new, connected consumer, a network of stores with high overhead costs would seem to be a liability rather than an asset. In response, an interesting trend has emerged—the brick-and-mortar stores are not only competing, they are thriving by using their store network as fulfillment centers. A key to this resurgence is a comprehensive ship-from-store strategy. To be successful, all distribution channels must be aligned to the customer experience, including manufacturers and wholesalers. Learn from two iconic American companies, IBM and Pitney Bowes, how companies are achieving this success.
CONTENT LEVEL: ALL
LEARNING OBJECTIVES
• Key success factors for omni-channel fulfillment • Understand how omni-channel fulfillment drives sales and increases margins
• Identify how it can help deliver on your customer service promises.
LOCATION: COLUMBUS KL
TOM STRETAR — SENIOR DIRECTOR & LABOR MANAGEMENT PRACTICE LEADER, ENVISTA
KURT LEISMAN — DIRECTOR, SUPPLY CHAIN SERVICES & RETAIL, ENVISTA
OL502
PART 1: Lean practices are all too often associated with manufacturing, but in reality, the tools and training are ideal for any environment, including the supply chain execution market. Considering logistics cost as a percent of company sales is on the rise, and now over 9%, utilizing the fundamentals of Lean tools can save millions of dollars in operating costs, which will go right to your bottom line profitability. This two-hour learning session will discuss the use of
Lean tools for the supply chain that consider the range of operations—warehousing and distribution, transportation, inventory management and labor. CONTENT LEVEL: INTERMEDIATE-ADVANCED
LEARNING OBJECTIVES
• An overview of Lean practices and why they will work for you • The importance of gaining stakeholder buy-in • Why data is the key • Common Lean tools and how to use them • Why implementation doesn’t have to be expensive or complex • Best practice recommendations • How to plan and execute a Kaizen event • Example savings and case studies.
LOCATION: COLUMBUS H
GEORGE SWARTZ — GROUP VICE PRESIDENT, FORTNA’S SUPPLY CHAIN SERVICES GROUP
OH602
In this session, we will explore how omni-channel fulfillment, dimensional (DIM) pricing, material handling and
“the customer experience” are shaping today’s packaging. We will discuss the omni-channel fulfillment landscape and explore the considerations and decisions that will drive your omni-channel fulfillment strategy. Find out how dimensional pricing schemes are being implemented by today’s major parcel carriers and how they are influencing our distribution decision-making. CONTENT LEVEL: BASIC-INTERMEDIATE
LEARNING OBJECTIVES
• The considerations that evolving packaging solutions can have on your DC operation • The effects of “the customer experience” on your packaging solutions • The decisions that you must ponder to leverage this ever-changing packaging landscape.
LOCATION: COLUMBUS EF
MARK COSSACK — PRESIDENT, PRIORITY COURIER EXPERTS • DANIEL BARFIELD — EVP BUSINESS DEVELOPMENT, DATATRAC CORP
ROBERT BACCHI — EVP & CIO, CHOICE LOGISTICS
CL702
This panel will discuss systems and solutions that provide visibility throughout the supply chain that meet the critical demands of eCommerce and last mile solutions.
19

20
TUESDAY OCT 20
11:00AM – 11:50AM
LOCATION: COLUMBUS CD
DENNIS NICOSKI — MANAGER FIELD STRATEGIES & CONTRACTS, UNITED STATES POSTAL SERVICE
TF103
As the B2C delivery landscape continues to evolve, the USPS is driving innovation to serve the evolving needs of shippers and consumers. Hear about the modernization of residential delivery that the Postal Service is leading in the marketplace—including same day delivery, Sunday and Holiday delivery, predictive delivery windows, proactive customer notification, delivery preferences, grocery delivery and other upcoming enhancements. CONTENT LEVEL: ALL
LEARNING OBJECTIVES
• New services that can further your customer delivery options • Enhancements in notifications and delivery times to meet customer accountability demands • Future service enhancements • How the USPS fits into an overall transportation strategy
LOCATION: COLUMBUS IJ
JEFFREY HAUSHALTER — PARTNER, CHICAGO CONSULTING
TM203
This how-to session will focus on developing freight reimbursement and product pricing strategies that capture sales while meeting your corporate and financial targets. The pressure is on by consumers to have product delivered quickly and at no cost. Find out how to accomplish this feat. CONTENT LEVEL: INTERMEDIATE-ADVANCED
LEARNING OBJECTIVES
• Concepts of: Shipping as a “profit” center, cost-to-serve-customer analytics, break-even costing, incentive modeling, value- added services, exceptions, dimensional analysis, dealing with marketing/sales and budgeting under uncertainty • Various pricing strategies and tactics available for recouping the cost of freight • Use a “state of the market” tool that summarizes major company shipping charges.
LOCATION: COLUMBUS AB
LISA RENFROE — DIGITALSHIPPER LOGISTICS SOFTWARE
TS303
Rate shopping doesn’t have to just be limited to determining the least-cost carrier and service. There are many more factors that can enhance rate-shopping routines and provide customers with the best delivery method for their orders. You will leave this session with a better understanding of the different logic that can be applied to rate shopping, along with tips on implementing business rules into your current environment. CONTENT LEVEL: INTERMEDIATE
LEARNING OBJECTIVES
When should rate shopping be used? • How can rate shopping be used in an e-Commerce environment? • If you offer “free shipping,” why rate shopping is critical • Estimated rates vs. actual rates • Using your negotiated rates is key • Rate shopping with time-in-transit • Rate shopping-only guaranteed services • Rate shopping ground services versus air services • Rate shopping base rates plus surcharges and accessorial fees • Rate shopping with weight break rules • Setting up rate shop groups by business channel • Total order rate shopping (using all packages in a shipment) • Advanced logic to handle carrier cut-off times and holiday schedules • Comparing small parcel versus LTL freight carriers and services • Eliminating carriers and/or services based on destination • Bypassing rate shopping for critical orders • Offering customers preferred shipping methods
• Rate shopping with your customer’s account and negotiated rates.

TUESDAY OCT 20
11:00AM – 11:50AM
LOCATION: COLUMBUS G
CHRIS ELLIOTT — BLUE HORSESHOE SOLUTIONS, TRANSTECH DIVISION
TO403
For over a decade, software vendors have marketed optimization software to improve distribution. There was software that focused on optimizing inventory. Once our inventory was optimized, we had to optimize our network.
Then came slotting and labor and now, omni-channel execution. Companies utilizing some or all of the tools correctly have become better managed as well as optimized and are executing orders to increase inventory accuracy, on-time performance and customer service. Find out what is next for distribution software
LEARNING OBJECTIVES
• Understanding the movement of distribution software out of the computer and onto mobile devices, in autonomous vehicles and sensors that will bring about the next generation of distribution solutions • The role of sensors, clouds and the “Internet of Things” • Unraveling hype from real solutions that will impact distribution in the coming years
LOCATION: COLUMBUS KL
TOM STRETAR — SENIOR DIRECTOR & LABOR MANAGEMENT PRACTICE LEADER, ENVISTA
KURT LEISMAN — DIRECTOR, SUPPLY CHAIN SERVICES & RETAIL, ENVISTA
OL503
PART 2: Lean practices are all too often associated with manufacturing, but in reality, the tools and training are ideal for any environment, including the supply chain execution market. Considering logistics cost as a percent of company sales is on the rise, and now over 9%, utilizing the fundamentals of Lean tools can save millions of dollars in operating costs, which will go right to your bottom line profitability. This two-hour learning session will discuss the use of
Lean tools for the supply chain that consider the range of operations—warehousing and distribution, transportation, inventory management and labor. CONTENT LEVEL: INTERMEDIATE-ADVANCED
LEARNING OBJECTIVES
• An overview of Lean practices and why they will work for you • The importance of gaining stakeholder buy-in • Why data is the key • Common Lean tools and how to use them • Why implementation doesn’t have to be expensive or complex • Best practice recommendations • How to plan and execute a Kaizen event • Example savings and case studies.
LOCATION: COLUMBUS H
TOM BLANCK — PRINCIPAL, PACKAGING OPTIMIZATION PRACTICE , CHAINALAYTICS
DARREN JORGENSON — PRACTICE LEADER, PACKAGING OPTIMIZATION PRACTICE, CHAINALAYTICS
OH603
No matter their industry or shipping mode—from retail, to small parcel, to industrial business-to-business—shippers around the world and their products can be subjected to seven types of distribution hazards. As material handling evolves and distribution becomes more complex and far-reaching, your product will endure an increasingly stressful environment to reach the end customer. During this technical presentation, we will describe the static and dynamic forces impacting products during distribution throughout the supply chain, end-to-end. A mini case study format will help attendees understand what happens to packaging in the supply chain and how to reduce supply chain risk by modifying procedures or packaging. CONTENT LEVEL: INTERMEDIATE
LEARNING OBJECTIVES
• Knowing the hazards and how to address or prepare for them • How these activities are supported by the financial benefits of packaging optimization, including increased customer service levels, reduced returns and increased sustainability • How a clearly thought-out packaging process can effectively mitigate even the most complex packaging damage problems • The role of packaging strategy and analysis to meet distribution channel changes and challenges, including forward distribution.
LOCATION: COLUMBUS EF
PRESENTER: TBA
CL703
Explore how today’s warehousing and omni-channel solutions can enhance your cost effectiveness through creative service offerings, forward stocking, proper resource management and technology.
21

22
TUESDAY OCT 20
12:00PM – 12:50PM
LOCATION: COLUMBUS CD
PRESENTER: ROB MARTINEZ — PRESIDENT, SHIPWARE
TF/TM
204
We are bringing back the most highly rated session from last year—one that you can only get at the PARCEL Forum.
In this unique opportunity, you will be able to participate in a live transportation benchmarking survey with immediate display of results. Technology-enabled and totally blind to avoid confidentiality concerns, you’ll respond electronically to questions based on an expert survey. This engaging and interactive session is an invaluable opportunity to learn what’s available, highs and lows and where your company’s negotiated contract compares to other like-volume parcel shippers.
Participants will automatically receive a full copy of all results following the session. CONTENT LEVEL: ALL
LEARNING OBJECTIVES
• How your parcel pricing stacks up with your peers that are attending this session • What they are negotiating in terms of the new UPS and FedEx dimensional pricing structure.
LOCATION: COLUMBUS AB
SUSAN RIDER — PRESIDENT, RIDER & ASSOCIATES
TS304 TO404
Technology is an important key to success in today’s world. The company that invests in technology is investing in their future. But not everyone that invests in the technology uses it to pay dividends in the future. Many lose the focus of the purchase and end up not satisfied with the investment. CONTENT LEVEL: ALL
LEARNING OBJECTIVES
• How you make sure your investment pays dividends • Practical steps to make technology work for you • Five suggestions on must-do steps when evaluating your technology.
LOCATION: GRAND SUITE 5
CURT BARRY — FOUNDER & PRESIDENT, F. CURTIS BARRY & COMPANY
OL504
Customers and competition are driving a sea change in American retailing. More than 50% of all in-store purchases start with an online inquiry; mobile has become the fastest growing channel. As we cater to customer omni-channel shopping preferences, major tactical changes are required to ship orders to stores, ship orders from stores and DCs, place e-Commerce and phone orders to pick up at store with no shipping and handling fees, processing web returns at stores and processing returns for free. These customer service functions demand inventory system changes to show online product availability by location and when it will arrive. Additionally, customers want delivery to be fast and “free” at a time when UPS and FedEx have forced changes through their charges based on DIM weight. This session presents operational examples from a number of omni-channel retailers leading this revolution. CONTENT LEVEL: ALL
LEARNING OBJECTIVES
• With these changes in process and costs, learn how to monitor the essential KPIs • Come away with a competitive checklist to compare your business to omni-channel leaders.

TUESDAY OCT 20
12:00PM – 12:50PM
LOCATION: GRAND SUITE 2
MODERATOR: TERRY HARRIS — PARTNER, CHICAGO CONSULTING
Closed session for pre-registered learning group members only.
OH604
LOCATION: COLUMBUS EF
JAY KENT — SENIOR VP DISTRIBUTION, GNC • SCOTT LANGLEY — PRESIDENT OF GLOBAL SALES & STRATEGY, INTELLIGENT AUDIT
CL704
This presentation will utilize a case study to show how different types of parcel shippers can effectively distribute a company’s products. In our real-life example, health and nutrition product giant GNC went from using an internal fleet to move product to its stores to a pool carrier network. The presentation will discuss the opportunities that come with creating and managing an optimal final-mile network, as well as challenges that can arise and the ways to navigate those challenges.
23

WEDNESDAY OCT 21
8:00AM – 8:50AM
LOCATION: COLUMBUS CD
BAADAL (BOTTLE) DELIWALA — TITAN MOTORSPORTS
TF105
Sixteen years ago, Baadal Deliwala was busy in his parents’ garage creating a new business, Titan Motorsports. The success of his family’s race car parts company can be summed up in two words: always deliver. Baadal will share how he has been able to get better parcel transportation rates than companies shipping volumes 10 times what he does. He will explain how to make carriers compete against each other (e.g., FedEx vs. UPS vs. USPS vs. regionals). Another key to success is flexibility on which carriers to use, not being set on one carrier and how to optimize channels. He will also discuss how he saves on international delivery and how having the right software makes his operation more efficient. CONTENT LEVEL: BASIC
LEARNING OBJECTIVES
• Negotiating skills • How software can help the process of negotiating • How to save on international delivery
LOCATION: COLUMBUS IJ
BRADFORD MOOSE — AVP CORPORATION TRANSPORTATION, L’OREAL USA
TM205
The L’Oreal SalonCentric division services a niche of small retail consignees in the haircare market with a suite of products including shampoos, conditioners, coloring & styling products. The characteristics of these shipments present several challenges that defy a turnkey logistics solution including limited parking & unloading infrastructure, inside delivery and empty tote returns. These characteristics often rule out parcel and LTL. Working with a regional carrier, L’Oreal developed a transportation solution that met its service expectations while maintaining its cost targets. CONTENT LEVEL: ALL
LEARNING OBJECTIVES
• How regional carriers can be incorporated into your transportation mix • How to save money by using regional carriers
LOCATION: COLUMBUS AB
MICHAEL LAMBERT — GREEN MOUNTAIN TECHNOLOGY • KATIE PARKER — GREEN MOUNTAIN TECHNOLOGY
TS305
How can big data help me lower my cost and improve service? How will I benefit from a business intelligence tool?
How can this tool solve my parcel problems? These are the kind of questions that will be addressed in this session by using business intelligence applications. Managing parcel shipments requires big data analytics. In today’s highly competitive environment, it is even more important for shippers to translate big data into business intelligence to optimally design and manage their network. CONTENT LEVEL: INTERMEDIATE
LEARNING OBJECTIVES
• How industry-leading business intelligence tools provide insight into parcel network performance and intuitive analytics for optimizing the cost and service equation • How to transform parcel data into valuable business insights, how to identify key metrics in your parcel network and design tools to perform analytics, an improved understanding of parcel data through visualization and best practices for communicating data results.
24
LOCATION: COLUMBUS G
MICHAEL WACHT — VICE PRESIDENT OF OPERATIONS, HELM
TO405
Helm, Inc. is a 3PL service provider to companies that include Ford, GM, Fiat Chrysler, Toyota, Lexus, BMW, Castrol,
Wolverine and Merrell. Helm manages over 30,000 SKUs and delivers over 1,000,000 packages each year from its brand new 140,000-square-foot facility in Livonia, MI and a 100,000-square-foot facility in Highland Park, MI. Over the past two years, Helm has implemented new inbound compliance standards, barcode and slotting technology, as well as Lean concepts in its corporate brand merchandising line of business. These investments have improved picking accuracy from
98.7% to 99.99%, reduced walk time by 50% and enabled the ability to increase flex capacity up to 400% to accommodate peak season demand. In addition, the new slotting rules and technology reduced unnecessary bending and reaching by
60% for a more ergonomically friendly environment. CONTENT LEVEL: INTERMEDIATE-ADVANCED
LEARNING OBJECTIVES
View before and after diagrams of the packing station (Lean concept) • See an example of a slotting report and heat map •
Learn about critical policy decisions that improved inbound compliance practices, reporting and supplier scorecards.

WEDNESDAY OCT 21
8:00AM – 8:50AM
LOCATION: COLUMBUS KL
TAMO DUSKE — DIRECTOR OF SUPPLY CHAIN MANAGEMENT, SLIMGENICS
OL505
Order fulfillment is critically important for a successful and profitable e-commerce business. A partnership with the right 3rd party fulfillment provider can accelerate growth and earnings just like a misaligned relationship can cause irreparable harm. Selection of the best provider possible is a business imperative and must be supported with a process to achieve the desired results. This peer session presents the end-to-end process that SlimGenics used to select a 3rd party pick-pack-ship provider to perform B2C and B2B order fulfillment for its line of food and supplement products. The methodology employed encompasses distinctive phases for preparation, search, selection, formalization and execution. Participants can apply the same methodology for other supplier selection needs to identify & support business needs, achieve legal protection, increase customer satisfaction, enable growth, and improve profitability. CONTENT LEVEL: INTERMEDIATE
LEARNING OBJECTIVES
• A usable methodology to follow when searching for, selecting and implementing a fulfillment program with a 3rd party provider
• The importance for stakeholder involvement, clarity of purpose, strength of selection process and a solid implementation process.
LOCATION: COLUMBUS H
DIMITRIS CONSTANTINOU — CEO & FOUNDER, EASY GROUP • KEITH MCCALL — CEO & FOUNDER, ENROUTE SYSTEMS CORPORATION
OH605
Navigating the world of international small parcel shipping is not as easy as creating a label and calling a small parcel carrier to pick up the shipment. Shipping beyond the US Market requires a significant amount of business planning, logistics and ongoing analysis. Adhering to international small parcel best practices will help drive your success.
In this session, you will learn how Easy Group, a leader in the imaging consumables, e-commerce, information systems and sensors/electronics industries, navigated the challenges and developed best practices for international small parcel shipping.
CONTENT LEVEL: BASIC
LEARNING OBJECTIVES
• Strategies and best practices for International Small Parcel Deliveries • How to maximize your customers’ experience by using multiple small parcel carriers for cross-border e-commerce transactions • Leveraging destination country postal services for final mile delivery • Understanding Incoterms, including Delivery Duty Paid (DDP) and Unpaid (DDU) • Calculating Landed Cost inclusive of freight charges and duties • Leveraging technology and best mode/best carrier/best price.
LOCATION: COLUMBUS EF
IVAN HOFFMAN — ETC & ASSOCIATES
Exclusive for CLDA members only: Understanding historical impacts, current and future trends not only prevents companies from making the same mistakes but also allows them to understand the current environment and to position themselves to be successful in the future. This session will take an in-depth look at what has impacted the success of companies historically, what sets companies apart, as well as provide insight and advice for the future.
CL705
25

WEDNESDAY OCT 21
9:00AM – 9:50AM
LOCATION: COLUMBUS CD
BRITTANY BEECROFT — DIRECTOR OF PARCEL PRICING, AFS
TF106
We’ve all had this happen—we get a great coupon for a product we love. Almost free! Who can pass that up? Then we read the fine print—only valid on this product, on this day, during this hour. Gotcha! Shippers can fall into the same trap when negotiating new carrier agreements. We focus on better discounts and fail to understand the impact on our shipping and business profiles. We extend agreement terms and overlook constrictive contract language. Both which can quickly negate anticipated savings. In this session, we will review potential pitfalls of carrier negotiations— where the carriers can “getcha.” CONTENT LEVEL: BASIC-INTERMEDIATE
LEARNING OBJECTIVES
• We’ll discuss impact of verbiage in deferred agreements; early termination addendum; actual versus billed weights—which are you negotiating; minimums; avoiding the DIM; walk head on into MBW; late payment fees; shipping charge corrections; IT constraints versus negotiating strategy; and ramping up—risk versus reward • Fuel impact and analyzing how to yield fuel savings without always targeting the surcharge • The general rate increase: stated versus actual increases.
LOCATION: COLUMBUS IJ
SHAUN ROTHWELL — PRESIDENT & CEO, IDRIVE LOGISTICS • CARL HUTCHINSON — COO, IDRIVE LOGISTICS
TM206
Although carriers utilize internal cost models to determine pricing, most shippers use benchmarking when working with clients to determine negotiation strategy. Benchmark analysis does not take into account that although Shipper
A and Shipper B have similar transportation spend, they may have very different shipment profiles and characteristics, even if they are in the same industry. In such a scenario, the carriers may be able to offer discounts and pricing to one, while maintaining profitability, that they cannot offer to the other. Companies that have an understanding and use cost models on the other hand, develop pricing and negotiation strategy based on each individual shippers profile and shipment characteristics. The aim of cost model negotiations is for the shipper to realize savings without asking for things that would not allow the carrier to be profitable in certain areas or overall. Negotiations based on cost models help build a “true value” relationship with your parcel carrier(s). CONTENT LEVEL: INTERMEDIATE-ADVANCED
LEARNING OBJECTIVES
• Understand the difference between building a contract based on your specific shipping characteristics and one based on other shippers • Advantages of developing a negotiation strategy that is good for both the shippers and the carriers • Insight into how using cost models provide the potential for the highest level of success, both for the shipper and for the carrier
26
LOCATION: COLUMBUS AB
TOM FARRELL — PRESIDENT, SEREC • JIMMY DUGGAN — EXECUTIVE VICE PRESIDENT, SEREC
JIM MOSELEY — FOUNDER & CEO, TRANSGUARDIAN • RANDY MILLER — CTO, TRANSGUARDIAN
TS306
For DC operations which are charging parcel costs back to a department, manufacturing or 3PL customer, this session is for you. Serec, which runs state-of-the-art warehouses in Southern California, shares how it took the guesswork and complicated calculations out of the process to optimize parcel prices at the time of shipping—decreasing labor and increasing its profits. Serec distributes to local, national and international destinations, so delivering the promised discounted parcel charges accurately is critical to its continued success. Prior to implementing new technology, Serec’s choice was to wait until carrier invoices detailing accessorial charges arrived before billing its clients. Serec had to decide which fees were accurate or inaccurate, attach each fee to each client’s specific parcel, apply the agreed markup and invoice the client. Not only did this create a significant cash-flow delay and bloated labor costs, it frustrated clients, who may mistrust charges that are not easily auditable and verifiable. And, in the thin-margin world of Internet retailing, it is impossible to chase an online consumer for upcharges. Find out how Serec streamlined its marketing promises, delivered on them accurately and auditable, accelerated cash flow and maximized profitability. CONTENT LEVEL: BASIC
LEARNING OBJECTIVES
• Strategies for charging back shipping costs to departments or external customers, auditable, accurately, immediately and with maximum profitability • New technology that automates the design of pricing tables for maximum profits and maximum client savings, correctly delivers the promised prices, applies surcharges accurately and auditable, accelerates cash flow, and gives clients easy access to their pricing history and data.

WEDNESDAY OCT 21
9:00AM – 9:50AM
LOCATION: COLUMBUS G
SUSAN RIDER — PRESIDENT, RIDER & ASSOCIATES
Implementing a WMS is not inexpensive. So whether you are implementing a new system or reconfiguring your old, it’s important to remember the best practices that should be in place. Implementing these best practices will save your company money and ensure a successful project. Avoid the mistakes and become a hero by implementing an on-time, within budget solution. CONTENT LEVEL: BASIC
LEARNING OBJECTIVES
• The top five best practices to emulate • The top five mistakes to avoid
TO406
LOCATION: COLUMBUS KL
MATT GLAUBER — PRESIDENT, BUYAUTOPARTS.COM
OF506
Growing an e-commerce supply chain and distribution network from $5 million to $50 million in annual revenue is no simple task. Attend this session and you will learn what Matt Glauber learned along the way. He will share what he learned at $50 million that he wished he knew at $5 million and vice versa. You will find out the details of what they added, changed, re-designed along the way. CONTENT LEVEL: BASIC
LEARNING OBJECTIVES
• Implementing strategies at different timeframes ($5, $10, $25 million, etc.) • Benchmark of a small business growing its supply chain successfully
LOCATION: COLUMBUS H
KRISH IYER — SENIOR DIRECTOR OF PRODUCT MARKETING FOR SHIPPING SOLUTIONS, NEOPOST
OH606
Cross-border trade is a hot concept that many brick-and-mortar and e-Commerce retailers wish to capitalize on. Indeed, some of the companies who are doing it well are seeing tremendous growth. With that in mind, many companies have had tremendous difficulty in making the move due to factors such as international regulations, documentation, ease of compatibility with e-Commerce systems/check-out, exclusivity/branding, EU Intrastat and a host of other issues. This session seeks to explore what these issues are as well as to discuss how to approach these issues. More importantly, this session will explore the types of parcel options (e.g., mail, small parcel, etc.) and technologies available to meet these needs. The session will also discuss the “how to” of approaching cross-border trade for the first time as well as information for those who are already well-versed in the subject matter. CONTENT LEVEL: ADVANCED
LEARNING OBJECTIVES
• What is cross-border trade, and why is it a necessity for parcel shippers to understand? • US export versus intra-regional differences • Common pitfalls in starting cross-border trade, including international regulations (EU Intrastat and branding/ exclusivity requirements, documentation issues, commodity valuation and HTS codes, duties and taxes, cost of international parcel shipping, etc.) • How to mitigate these pitfalls.
LOCATION: COLUMBUS EF
HUGH RABB — BB&T CAPITAL MARKET • BENJAMIN GORDON — BG STATEGIC ADVISORS
RANSOM JAMES — EAGLE MERCHANT PARTNERS • SCOTT DOBAK — DICOM TRANSPORTATION GROUP
M&A, private equity and venture capital’s impact is changing the transportation industry. This session will explore what sectors are most attractive, future trends and how this will impact the operating strategies of transportation companies and shippers alike.
CL706
27

28
WEDNESDAY OCT 21
12:40PM – 1:30PM
LOCATION: COLUMBUS CD
THOMAS ANDERSEN — VP & PARTNER, LJM CONSULTANTS • KENNETH MOYER — VP OF SUPPLY CHAIN SOLUTIONS, LJM CONSULTANTS
TF107
Want to learn how to decipher and understand your UPS & FedEx contracts? Looking to optimize your carrier contract(s)? Then this session is for you. You will learn to analyze your UPS and FedEx agreement(s), identify the details that are so often overlooked, ensure that your agreement(s) are aligned with your shipment profile and be prepared to have effective discussions with your UPS and/or FedEx account executive(s). BONUS: Giveaways to include GoPro,
Beats by Dr. Dre headphones and more! CONTENT LEVEL: BASIC
LEARNING OBJECTIVES
• Identify what’s missing in your agreement • Find the devil in the details by breaking down parcel spend data and understanding how it ties to your parcel contracts • Roadmap to learn to read your contract, where to find your agreement commitments, discounts and terms & conditions • DIM mitigation, including multiple strategies for reducing DIM costs with options that exist contractually and operationally • Controlled versus uncontrolled costs, as well as costs tied to pick up, sort, line-haul deliveries and more • What’s negotiable, such as dimensional weight, rate increase caps, accessorial charges, minimums, rebates, payment terms and terms & conditions.
LOCATION: COLUMBUS IJ
JAMES KRIST — DIRECTOR OF GLOBAL TRANSPORTATION & CUSTOMS OPERATIONS, AVNET
HAROLD FRIEDMAN — SENIOR VICE PRESIDENT, DATA2LOGISTICS
TM207
Avnet is a Fortune 500 company, which distributes electronic components and subsystems. With more than 50 centers and locations in more than 34 countries, “big data” is critical for generating substantial annual savings in both domestic and global opportunities. Avnet will reveal how data-driven opportunities are discovered and, as a result of these discoveries, the actions that the company was able to take that positively impacted their parcel costs.
They will identify the sources of big data, the support that is required and how big data is developed into actionable information. CONTENT LEVEL: BASIC
LEARNING OBJECTIVES
• How to identify data-driven opportunities • Sources of data to use • Support required • How big data is developed into actionable information.
LOCATION: COLUMBUS AB
DOUG KAHL — VICE PRESIDENT, TRANSPORTATION SOLUTIONS & FREIGHT MANAGEMENT SALES, ENVISTA
DOMINIC MCGOUGH — MANAGING PARTNER, ENVISTA
TS307
Many global US-based companies have limited visibility to transportation across their entire global transportation network at the cost of business intelligence and cost control. In this session, we discuss how to track your global commerce activity across the entire transportation life cycle, including planning, execution and settlement. While state-of-the-art TMS systems and rating engines play an important role, advanced freight audit and payment processes/functions are key to obtaining optimal results.
CONTENT LEVEL: ADVANCED
LEARNING OBJECTIVES
• How to leverage a process that combines data from all global disparate sources in order to make effective decisions and comply with regulatory and tax authorities • The people, processes and systems integration necessary to compete in today’s global marketplace • How to properly set up freight payment in various parts of the globe, comply with regulations and avoid penalties, leverage the full value of information that lies within your freight invoices and build a data warehouse of transportation information to use in planning and optimizing your supply chain.

WEDNESDAY OCT 21
12:40PM – 1:30PM
LOCATION: COLUMBUS G
JOHN SARINICK — CHIEF SALES OFFICER, BEUMER CORPORATION
TO407
E-commerce has significantly increased the volume and type of packages post and parcel companies process.
Small cartons and lightweight polybag shippers are the ‘new’ normal. Automation continues to provide solutions to increase throughput, productivity, accuracy and service levels, while reducing labor costs and reliance on temporary labor. In this session, you will discover the technology required to build a door-to-door automation solution that delivers the highest level of ROI, including: semi-automatic parcel unloader, singulator, high-capacity/high-accuracy loop sorter and conveyors/loaders. CONTENT LEVEL: INTERMEDIATE
LEARNING OBJECTIVES
• Understanding the benefits of parcel automation • Introduction to latest parcel automation technology • Delivery of the key guidelines to determine what level of parcel automation is right for your business
LOCATION: COLUMBUS KL
MICHAEL EVERSON — PRESIDENT, DIGITALSHIPPER
OF507
Whether your peak season is related to holidays or just a certain time of the year where shipping volume increases, there are key decisions that need to be made. You will leave this session with a better understanding on how to handle the many challenges when it comes to shipping during a peak season. Handouts will include a checklist to aid with preparing for the shipping season along with a scorecard to measure how well your company performed post-season. CONTENT LEVEL: INTERMEDIATE
LEARNING OBJECTIVES
• Forecasting volume and duration of the peak shipping period • Determining shifts needed for fulfillment • Hiring temporary staff or outsourcing • Does peak shipping occur before a holiday • Does peak shipping occur after an event (e.g., Black Friday)
• Do shipments need to arrive on or before a specific day (e.g., Christmas) • Having enough packing materials and supplies on hand • Prioritizing orders for fulfillment and shipping • Determining the order cutoff date and time • Identifying carrier and services to be used • Selecting carrier and services with guarantees • Automatic upgrades for time-sensitive orders • Rate shopping for least cost and transit time • Taking into account the carrier pickup/delivery days based on service • Arranging pickup times with carriers (e.g., multiple pickups, late pickup) • Handling international shipping including U.S. Territories, APOs/
FPOs • Generating return shipping labels • Triaging orders with problems • Expediting rush orders
LOCATION: COLUMBUS H
KEVIN UNBEDACHT — PRESIDENT, INTERNATIONAL BRIDGE • MILES SHEPARD - VP INTERNATIONAL SALES, INTERNATIONAL BRIDGE
OH607
Come learn about the challenges and solutions encountered when importing and exporting from/to Asia. Our presenters will walk you through typical customs challenges and pitfalls and explore more efficient ways of navigating through this process. Learn from our experience how to use customs regulations to your advantage and boost your e-commerce business, reduce your cost, and expedite your entry process from the manufacturer’s floor to your customers’ doors CONTENT LEVEL: INTERMEDIATE
LEARNING OBJECTIVES
• Discover importing options that can enhance your B2C e-commerce solutions • Learn how to direct ship from the US to consumers in China, currently the world’s fastest growing e-commerce marketplace
LOCATION: COLUMBUS EF
BRENT PRIMUS, J.D.
— ATTORNEY, PRIMUS LAW OFFICE
PARCEL Magazine Legal Columnist Brent Wm. Primus, J.D., will provide an overview of the most critical transportation laws and regulations affecting couriers in their day-to-day operations.
CL707
29

WEDNESDAY OCT 21
1:40PM – 2:30PM
LOCATION: COLUMBUS CD
TF/TM
108
PANELISTS:
BRITTANY BEECROFT - DIRECTOR OF PARCEL PRICING, AFS • JIM CLOWES - DIRECTOR OF PROCUREMENT, DSW
BRIAN COLLER - MANAGER, PARCEL FREIGHT, MEDLINE INDUSTRIES • GENE HOLMES - GLOBAL LOGISTICS MANAGER, CINTAS
ROB ST. CLAIR - SHIPPING SPECIALIST, PIVOT POINT INTERNATIONAL • JAKE ZIDLICKY - TRANSPORTATION MGR, ADP GLOBAL PROCUREMENT
Now that you have heard all the speakers and your head is filled with ideas, take this opportunity to ask questions and get your final answers from our panel of transportation experts. Bring in a real-work issue and get expert advice; ask for follow-up or clarification on an issue presented in one of the sessions; or just sit and listen to what challenges your peers have on their minds and how those challenges can be resolved. This session has been one of your favorites, so we are bringing it back! CONTENT LEVEL: ALL
LOCATION: COLUMBUS AB
SUSAN RIDER — PRESIDENT, RIDER & ASSOCIATES
TS/T0
308
You come to a conference to get all the cost-saving ideas you can. And you want to go back to your facility with changes you can implement right away that will make a difference. But you obviously can’t attend every session.
What if you missed a “gem” of an idea? It’s okay. With our new PARCEL Forum App, attendees will be submitting what they believe are best cost-saving ideas from all of the sessions. Susan Rider will evaluate all of the submissions and will present the top actionable ideas to you. With Susan’s vast knowledge of the industry, you will be able to ask her follow-up questions specific to your operation. This session by itself will make your investment in attending the conference well worthwhile—don’t miss it. CONTENT LEVEL: ALL
LOCATION: COLUMBUS KL
MODERATOR: TERRY HARRIS — PARTNER, CHICAGO CONSULTING
Closed session for pre-registered learning group members only.
OL/OH
508
LOCATION: COLUMBUS EF
CL708
30
Dedicated, Non-Compete Exhibit Hall Hours
TUESDAY OCT 20
Exhibit Hall Open
2:30pm – 6:30pm
The Grand Reception
6:30pm – 8:00pm
WEDNESDAY OCT 21
Exhibit Hall Open
10:00am – 12:30pm with Bite & Biz
Lunch Service
We’re giving away $4,000 in the Exhibit Hall!
Simply participate in an on-floor program and you are entered to win!

NO ELEVATORS. NO CONVEYORS. NO TRANSFERS.
LESS
Perfect Pick is a truly unique robotic goods-to-person picking technology that was engineered to simplify order fulfillment.
30
0+
CE
.
RT
U.S
THE IN
IANS
TE
NIC
At OPEX, every Perfect Pick we make is designed, engineered, manufactured, and tested in the U.S. by our own dedicated employees. And OPEX stands firmly behind our products with one of the largest and most comprehensive service organization in the material handling industry today. Our more than 300 locally-based field technicians are direct employees, factory trained and certified, not subcontractors.
And OPEX service and support contracts are all-inclusive.
While other companies may provide their customers
“discounted” parts and rates, only OPEX includes 100% parts and labor in all of our service contracts, essentially taking the guesswork out of budgeting for ongoing maintenance and support. And our first year warranty on all Perfect Pick systems is further evidence of our commitment to customer service.
www.opex.com 856.727.1100

32
THOMAS ANDERSEN
Vice President & Partner
LJM Consultants
SESSION LOCATOR: TF107
ROBERT BACCHI
EVP, CIO
Choice Logistics
SESSION LOCATOR: CL702
DANIEL BARFIELD
EVP Business Development
Datatrac Corp
SESSION LOCATOR: CL702
CURT BARRY
Founder & President
F. Curtis Barry & Company
SESSION LOCATOR: OL504
BRITTANY BEECROFT
Director of Parcel Pricing
AFS
SESSION LOCATOR: TF106, TF/TM108
TOM BLANCK
Principal, Packaging
Optimization Practice
Chainalaytics
SESSION LOCATOR: OH603
JIM CLOWES
PEER
Director of Procurement
DSW
SESSION LOCATOR: TF/TM108
BRIAN COLLER
PEER
Manager, Parcel Freight
Medline Industries
SESSION LOCATOR: TF/TM108
DIMITRIS CONSTANTINOU
PEER
CEO & Founder
Easy Group
SESSION LOCATOR: OH605
MARK COSSACK
President
Priority Courier Experts
SESSION LOCATOR: CL702
MIKE DEFABIS
PEER
Vice President of Business
Development
Integrated Distribution Services
SESSION LOCATOR: TS301
BAADAL (BOTTLE) DELIWALA
PEER
Titan Motorsports
SESSION LOCATOR: TF105
PEER Your Peers — Industry Professionals Who Are Sharing Their Successes
Visit PARCELforum.com
for complete speaker bios.
SCOTT DOBAK
CEO
Dicom Transportation Group
SESSION LOCATOR: CL706
JIMMY DUGGAN
PEER
Executive Vice President
Serec
SESSION LOCATOR: TS306
TAMO DUSKE
PEER
Director of Supply Chain
Management
Slimgenics
SESSION LOCATOR: OL505
MICHAEL EVERSON
President
DigitalShipper
SESSION LOCATOR: OL507
CHRIS ELLIOTT
TransTech Division
Blue Horseshoe
SESSION LOCATOR: TO403
TOM FARRELL
PEER
President
Serec of California
SESSION LOCATOR: TS306
HAROLD B. FRIEDMAN
Senior Vice President
Data2Logistics
SESSION LOCATOR: TM207
MATT GLAUBER
PEER
President
BuyAutoParts.com
SESSION LOCATOR: OL506
BENJAMIN GORDON
Managing Partner
BG Stategic Advisors
SESSION LOCATOR: CL706
JOHN HABER
Founder & CEO
Spend Management Experts
SESSION LOCATOR: TM202
TERRY HARRIS
Partner
Chicago Consulting
SESSION LOCATOR: OH604, OL508/OH508
JEFF HAUSHALTER
Partner
Chicago Consulting
SESSION LOCATOR: OL501, TM203
JAY KENT
PEER
Senior VP Distribution, Transportation,
Logistics and Manufacturing
GNC
SESSION LOCATOR: CL704
JEFF HEDGES
President
OPEX Material Handling
SESSION LOCATOR: TO401
IVAN HOFFMAN
ETC & Associates
SESSION LOCATOR: CL705
GENE HOLMES
PEER
Global Logistics Manager
Cintas
SESSION LOCATOR: TF/TM108
CARL HUTCHINSON
COO iDrive Logistics
SESSION LOCATOR: TM206
KRISH IYER
Senior Director of Product
Marketing for Shipping Solutions
Neopost
SESSION LOCATOR: OH606
RANSOM JAMES
Partner
Eagle Merchant Partners
SESSION LOCATOR: CL706
RICK JONES
CEO
Lone Star Overnight
SESSION LOCATOR: CL701
DARREN JOREGENSON
Practice Leader, Packaging
Optimization Practice
Chainalytics
SESSION LOCATOR: OH603
DOUG KAHL
Vice President, Transportation
Solutions & Freight Management Sales enVista
SESSION LOCATOR: TS307
JOHN KEMP
President
Kemp Systems & Associates
SESSION LOCATOR: TO401

!
403
800.350.6450

34
JAMES D. KRIST
PEER
Director of Global Transportation
& Customs Operations
Avnet
SESSION LOCATOR: TM207
MIKE LAMBERT
Vice President of Strategic Solutions
Green Mountain Technology
SESSION LOCATOR: TS305
SCOTT LANGLEY
President of Global Sales and Strategy
Intelligent Audit
SESSION LOCATOR: CL704
KURT LEISMAN
Director, Supply Chain
Services & Retail enVista
SESSION LOCATOR: OL502, OL503
MARCIA LIVINGSTON
Trade Management Executive
Livingston International
SESSION LOCATOR: WS300
ROB MARTINEZ
President & CEO
Shipware LLC
SESSION LOCATOR: WS100, TF101,
TF104/TM204
KEITH MCCALL
CEO & Founder
Enroute Systems Corporation
SESSION LOCATOR: OH605
DOMINIC MCGOUGH
Managing Partner enVista
SESSION LOCATOR: TS307
RANDY MILLER
CTO
TransGuardian
SESSION LOCATOR: TS306
BRADFORD MOOSE
PEER
AVP Corporation Transportation
L’Oreal USA
SESSION LOCATOR: TM205
JIM MOSELEY
Founder & CEO
TransGuardian
SESSION LOCATOR: TS306
KENNETH MOYER
Vice President of Supply
Chain Solutions
LJM Consultants
SESSION LOCATOR: TM201
DENNIS NICOSKI
Manager, Field Strategy & Contracts
United States Postal Service
SESSION LOCATOR: TF103
CONFERENCE SPEAKERS
DR. ROBERT NOVAK
Associate Professor of
Business Logistics Department of Business Logistics
Penn State
SESSION LOCATOR: WS200
KATIE PARKER
Strategic Solutions Manager
Green Mountain Technology
SESSION LOCATOR: TS305
BRENT PRIMUS
J.D., Attorney
Primus Law Office
SESSION LOCATOR: CL707
KELAN RAPH
Founder & COO
Grand Canal Solutions
SESSION LOCATOR: TS302
LISA RENFROE
DigitalShipper Logistics Software
SESSION LOCATOR: TS303
SUSAN RIDER
President
Rider & Associates
SESSION LOCATOR: WS400, TS304/
TO404, TO406, TS308-TO408
SHAUN ROTHWELL
President & CEO iDrive Logistics
SESSION LOCATOR: TM206
TIM SAILOR
Founder
Navigo Consulting Group
SESSION LOCATOR: TF102
JOHN SARINICK
Chief Sales Officer
BEUMER Corporation
SESSION LOCATOR: TO407
MILES SHEPARD
Vice President, International Sales
International Bridge
SESSION LOCATOR: OH607
RODNEY SMALL
National Sales Manager Packages
Stamps.com
SESSION LOCATOR: TS301
JEREMY SOINE
PEER
COO
Krave
SESSION LOCATOR: TS302
ROB ST. CLAIR
PEER
Shipping Specialist
Pivot Point International, Inc.
SESSION LOCATOR: TF/TM108
TOM STANTON
International Expert
AFMS
SESSION LOCATOR: WS300
JOHN STELZER
Senior Omni-channel Strategist
IBM
SESSION LOCATOR: OL502, OL503
TOM STRETAR
Senior Director & Labor Management
Practice Leader enVista
SESSION LOCATOR: OL502, OL503
GEORGE SWARTZ
Group Vice President
Fortna’s Supply Chain Services Group
SESSION LOCATOR: OH602
WAYNE TERES
President
Teres Consulting
SESSION LOCATOR: OH601
STEVE TRACEY
Executive Director, Penn State’s
Center for Supply Chain Research
Penn State
SESSION LOCATOR: WS200
JOHN TREMONTE
Senior Alliance Sales Executive
Logistics Solutions
Pitney Bowes
SESSION LOCATOR: TO402
KEVIN UNBEDACHT
President
International Bridge
SESSION LOCATOR: OH607
MICHAEL WACHT
PEER
Vice President of Operations
Helm, Inc.
SESSION LOCATOR: TO405
JAKE ZIDLICKY
PEER
Transportation Manager
ADP Global Procurement
SESSION LOCATOR: TF/TM108

DATE
CLDA 2016
May 11-14, 2016
The Customized Logistics Delivery Association, the voice of those who deliver since 1983.
Find us at www.theclda.com

36
EXHIBITING PARTNERS
UNITED STATES POSTAL SERVICE
475 L’Enfant Plaza SW
Washington, DC 20260-0004
202.268.2000
www.usps.com
BOOTH 303
TRANSPORTATION PARTNER
An independent federal agency, the U.S. Postal Service is the largest distribution network in the world, delivering more than 171 billion pieces of mail each year. We deliver mail to every address and post office box in
America – that’s more than 150 million delivery destinations. We provide a gateway to every American household, offering businesses the solutions they need to succeed. USPS has 36,000 retail locations and relies on the sale of postage, products and services to pay for operating expenses, not tax dollars. The Postal Service has annual revenues of $67 billion and delivers 40 percent of the world’s mail. To help your business reduce costs or grow revenue, our sales force can assist you with customer acquisition, fulfillment, and retention programs through our package services, international services, and direct mail solutions.
STAMPS.COM
1990 E. Grand Avenue
El Segundo, CA 90245
877.782.6739
www.stamps.com
BOOTH 401
SHIPPING SYSTEMS TECHNOLOGY PARTNER
Stamps.com provides shipping software and postage solutions for US Postal
Service® customers. Stamps.com Web API program and developer toolkits provide IT departments with the resources and support to truly customize and integrate USPS shipping options into existing fulfillment workflows.
Easy-to- use desktop shipping software gives immediate access to Priority
Mail® and Express Mail® discounts, Hidden Postage™, discounted insurance and online package tracking data. Stamps.com has dedicated shipping solutions for e-commerce fulfillment, retail point-of-sale needs, distributed corporate shipping and other sectors. In addition to unmatched reliability, a dedicated technical support team will provide you with the professional support you need to ship seamlessly with the US Postal Service.
PITT OHIO GROUND
15 27th Street
Pittsburgh, PA 15222
800.366.7488
www.pittohio.com
BOOTH 714
REGIONAL CARRIER PAVILION
REGIONAL CARRIER PARTNER
PITT OHIO is a transportation solutions provider offering SUPPLY
CHAIN, GROUND, Less-Than-Truckload, and TRUCKLOAD services. Our
GROUND service delivers 97% on-time with only 1 in 4000 shipments ever experiencing a claim. Technology is important as we provide a complete integration of services with our own ShipStation software as well as the ability to track and trace shipments online. PITT OHIO’s GROUND service can provide you with flexible, customized, dependable and cost-effective regional small package solutions.
U.S. CARGO
2036 E. Williams Road
Columbus, OH 43207
800.282.3016
www.us-cargo.com
BOOTH 714
REGIONAL CARRIER PAVILION
REGIONAL CARRIER PARTNER
U.S. Cargo is a diversified ground services provider offering high-value, low-cost solutions for dedicated courier, final mile, pool distribution, multipiece parcel and light-weight LTL opportunities. At U.S. Cargo we offer a personalized approach and commitment to meeting and exceeding our customer’s needs. Since 1972, we have provided superior on-time service and optimal package handling with better shipment integrity that the competition. At U.S. Cargo, we stand ready in providing a solution to accommodate your needs.

EXHIBITING PARTNERS
PITNEY BOWES
3001 Summer Street
Stamford CT 06926
203.356.5000
www.pitneybowes.com/us
BOOTH 304
GLOBAL LOGISTICS TECHNOLOGY PARTNER
Pitney Bowes is a global technology company offering innovative products and solutions that enable commerce in the areas of customer information management, location intelligence, customer engagement, shipping and mailing, and global ecommerce. More than 1.5 million clients in approximately 100 countries around the world rely on products, solutions and services from Pitney Bowes.
VICTORY PACKAGING
3555 Timmons Lane
Suite 1400
Houston, TX 77027
609.665.1200
www.victorypackaging.com
BOOTH 503
PACKAGING SOLUTIONS PARTNER
With over thirty years of success in the packaging services and distribution industry, Victory Packaging has mastered both the science and the art of delivering complete packaging solutions. Our ability to deliver innovative services and enhanced packaging processes with a cost-savings to customers makes us an industry leader. We are passionate about service, we are adaptable, and we provide the best packaging solutions. At Victory
Packaging, we deliver packaging innovation.
OPEX CORPORATION
305 Commerce Drive
Moorsetown, NJ 08057
856.727.1100
www.opex.com/material-handling
BOOTH 509
MATERIAL HANDLING PARTNER
Since 1973, OPEX Corporation has provided productivity enhancing workflow solutions to thousands of organizations around the world.
Our Perfect Pick solution is a truly unique robotic goods-to-person picking technology that was engineered to simplify order fulfillment. It’s “one touch” design is based on a single automated component - the iBOT.
Perfect Pick does not require multiple transfer points, lifts or conveyors.
Every iBOT has 100% access to the inventory in their aisle and delivers directly to the workstation.
PARCEL MAGAZINE
2901 International Lane
Suite 100
Madison, WI 53704
608.241.8777 www.parcelindustry.com
BOOTH 817
PUBLICATION PARTNER
PARCEL brings the insights you need to improve parcel operations and keep costs under control. PARCEL gives you access to experts who look at the entire process, from order entry to the shipping dock, to give you information you can use. Whether you’re with a small, e-based startup or an established brick-and-mortar giant, each issue of PARCEL has something of value for you. Don’t forget to sign up for your free subscription.
37
REGIONAL CARRIER PAVILION
REGIONAL CARRIER PAVILION
WAREHOUSING OPERATIONS PAVILION
37

EXHIBITING PARTNERS
ADVANCED DISTRIBUTION SOLUTIONS (ADSI)
955 N. Plum Grove Road
Suite E
Schaumburg, IL 60173
877.755.2374 www.adsionline.com
BOOTH 517
Founded in 1997, ADSI is a software developer and leading systems integrator of automated multi-carrier shipping software for warehouse, logistics, and supply chain operations. Headquartered in Hoffman Estates,
IL with offices throughout the United States, ADSI specializes in the design of multi-carrier shipping software which support the Five Rights of Logistics (getting the right goods, the right quantity, to the right place, at the right time, at the right price). Our turn-key multi-carrier shipping solutions lead businesses to greater profitability by reducing shipping errors, controlling transportation costs, increasing operating efficiencies, and achieving service excellence.
AFMS
10260 SW Greenburg Road
Suite 1020
Portland, OR 97223
800.246.3521 www.afms.com
BOOTH 301
AFMS specializes in benchmarking, negotiating and auditing small package, air freight , ocean carrier, and LTL contracts. Our clients include shippers like GE, Honda, Sony, Disney, Johnson and Johnson, Toyota, Nestle,
Hershey, and others. Our price benchmarking services and staff are very detailed and accurate. AFMS employees previously at worked UPS, FedEx,
DHL, Hyundai, US lines, Panalpina, Topocean and the major LTL carriers including Old Dominion as Vice Presidents, and Senior Pricing Managers
AFS
8101 Ridgepoint Drive
Suite 107
Irving, TX 75063
318.798.2111 www.afs.net
BOOTH 314
BREAKFAST NETWORKING SPONSOR
AFS specializes in reducing shipping costs through freight & parcel auditing, carrier contract optimization and the most advanced shipping analytics available. Our industry-leading 45-point audit system catches 99% of all overcharges, late payments, accessorials and more leaving you with the comfort of knowing you’re not paying for something you shouldn’t. If we can recover overcharges for you, we’ll take a percentage of the savings as our fee and that’s it. If we can’t save you anything, you pay us nothing.
AGILE NETWORK
470 Schooleys Mountain Road
Hackettstown, NJ 07040
888.214.1763 www.agile-network.com
BOOTH 315
Agile Network is a global organization of highly experienced transportation and logistics experts, the largest of its kind in the US with over 1100
TMS clients. With ten offices; each having over 25 years logistics industry experience, Agile Network provides best in class integrated transportation and logistics management solutions combined with the highest level of expertise to empower enterprise visibility and control over transportation processes and spend.
38
REGIONAL CARRIER PAVILION
REGIONAL CARRIER PAVILION
WAREHOUSING OPERATIONS PAVILION

EXHIBITING PARTNERS
BEUMER CORPORATION
800 Apgar Drive
Somerset, NJ 08873
732.893.2800 www.beumergroup.com
BOOTH 207
BEUMER Corporation specializes in the design and supply of material handling and sortation systems. As a subsidiary of the BEUMER Group,
BEUMER Corporation address the needs of today’s courier, express and parcel service industry. By providing high efficiency levels and the highest possible sorting capacity for a wide size range of single items, high-tech systems from BEUMER and Crisplant can be found in the world’s leading distribution HUBs. Complete life cycle services coupled with unmatched industry expertise allow us to creatively customize solutions to the unique requirements of our customers.
BOX ON DEMAND
4075 W. Columbia
Battle Creek, Michigan 49015
877.326.3653 www.boxondemand.com
BOOTH 512
Box on Demand is an innovative approach to sourcing corrugated packaging for companies that ship a complex and constantly shifting mix of products. The benefits result in less waste and scrap, reduced shipping costs, minimal damage charges and elimination of inventoried boxes. A remarkably simple and effective approach to packaging.
40
BX SOLUTIONS
One Air Cargo Parkway East
Swanton, OH 43558
419.825.4540 www.bxsolutions.com
BOOTH 809
Brought to you by BX Solutions (www.bxsolutions.com), a leader in time-definite heavyweight transportation and package delivery services,
BX FastPost combines the economy of the United States Postal Service with the speed, flexibility and convenience of the BX scheduled network.
With today’s e-commerce shopper expecting low-cost, fast and reliable home delivery, BX FastPost offers your e-retail business a new choice.
With 1-5 day delivery service within the continental U.S. your business enjoys faster delivery with one of the most trusted home delivery brands in our country.
World-Class Software Solutions
CHETU INC
10167 W. Sunrise Boulevard
Suite 200
Plantation, FL 33322
954.342.5676
www.chetu.com
BOOTH 117
Chetu is a 14-year old software development provider with a growing team of over 800 skilled engineers with a unique delivery model that blends an onsite/offsite team in a setting that fits customer’s budget, yet does not compromise on real time collaboration. Chetu also excels in providing industry specific technology solutions for: Retail, Finance,
Hospitality and others. Chetu’s services include systems design and integration, custom development, business intelligence and reporting, testing, maintenance and support.

OFFICIAL PACKAGING SOLUTIONS PARTNER OF
888.261.1268

EXHIBITING PARTNERS
CHICAGO TAG & LABEL
2501 Commerce Drive
Libertyville, IL 60048
847.362.5100 www.chicagotag.com
BOOTH 115
Chicago Tag & Label offers the industry’s most Innovative Print Solutions when it comes to custom tags, barcode labels, shipping labels, order fulfillment packing slips, integrated form labels, and collates. It’s our business to understand, identify and analyze your current product and process and communicate the best design solutions to meet your needs. Our tailored solutions will help streamline processes, reduce costs, and deliver value beyond the cost of the product.
CLDA
529 14th Street NW
Suite 750
Washington, DC 20045
202-591-2460 www.theclda.com
BOOTH 118
IN CONJUNCTION WITH
The Customized Logistics and Delivery Association (CLDA) is the voice of the customized logistics and delivery industry, representing those who keep the wheels of commerce rolling in North America. CLDA is the largest trade association in the industry providing time-critical and last-mile deliveries. Since 1987, the association has promoted and advanced the professionalism of the customized logistics and delivery industry through networking, education and advocacy.
CONNECTSHIP
8282 S. Memorial Drive
Suite 100
Tulsa, OK 74133
918.461.4460 www.connectship.com
BOOTH 421
ConnectShip, Inc. and iShip, Inc. are wholly owned subsidiaries of UPS that provide on-premise and off-premise multi-carrier shipping solutions for enterprise and mid-sized companies under one brand, ConnectShip
| iShip. The companies extend patented technology to logistics solution providers and large-volume shippers around the world. Twenty percent of the top 100 Fortune® 500 companies rely on ConnectShip | iShip to provide carrier compliant labels, documentation, and electronic manifesting for small package, LTL and air freight shipments. With more than 35 years of experience in shipping and software development, ConnectShip I iShip provides a single source solution for multi-carrier shipping optimization.
COURIER EXPRESS
2051 Franklin Way
Marietta, GA 30067
678.569.4341 www.courierexpress.net
BOOTH 811
Courier Express was founded in 1985 in Atlanta, Georgia, with a focus on creating transportation solutions, building logistics partnerships and driving value – one delivery at a time. Hinging our success on people and technology, Courier Express provides an array of services including regional parcel delivery, traditional courier delivery, customized freight solutions and warehousing. Through our CX Logistics division, we offer nationwide solutions with one central point of contact for managing your business needs.
42
REGIONAL CARRIER PAVILION
REGIONAL CARRIER PAVILION
WAREHOUSING OPERATIONS PAVILION

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44
EXHIBITING PARTNERS
CORNERSTONE AUTOMATION SYSTEMS (CASI)
10351 Home Road
Frisco, TX 75033
800.396.8401 www.cornerstoneautosys.com
BOOTH 409
Cornerstone Automation Systems, Inc. (CASI) manufactures and integrates a full line of cutting edge material handling systems for manufacturers and distributors. Our automation systems include shipping systems, in-motion scales, sortation, box opening, order picking, receiving, as well as software and controls. CASI utilizes a pre-engineered approach to systems integration that is unique in our industry. We set up all our systems at our facility and work out any issues before shipping the system to the customer for final installation. Our approach prevents costly downtime that can be painful for your operation and guarantees our systems go in smoothly.
CT LOGISTICS
12487 Plaza Drive
Cleveland, OH 44130
216.267.2000 www.ctlogistics.com
BOOTH 516
CT Logistics is a multi-faceted organization with its core competencies in the transportation and logistics management arena. CT Logistics provides products, services and software applications to the shipper and carrier communities. CT Logistics customizes solutions and produces multi-faceted applications that encompass the most advanced software, systems, services, technology and support that our expert staff can deliver to our clients’ supply chain operations worldwide.
CUBISCAN
380 South 200
West Farmington, UT 84025-0929
800.488.2823 www.cubiscan.com
BOOTH 413
CubiScan® systems will dimension and weigh freight in warehousing and transportation applications where cube and weight data is used in storage space planning, slotting, order picking, carton selection, and freight manifesting by volume. CubiScan® also offers a broad range of software integration solutions that will pass cube and weight data to an existing
WMS, TMS or Manifesting System.
CXT SOFTWARE
141 E. Palm Lane
Phoenix, AZ 85004
602.265.0195 www.cxtsoftware.com
BOOTH 312
CXT Software is a leading provider of software products that allow our network of package and parcel delivery companies to manage on demand, route, and last mile distribution work. We are dedicated to providing our customers the tools necessary to compete and grow in an ever-evolving integrated marketplace.

DATA2LOGISTICS, LLC
12631 Westlinks Drive
Suite 2
Fort Myers, FL 33913
239.936.2800 www.data2logistics.com
BOOTH 616
Data2Logistics is a leader in supply chain logistics, cost management and freight payment. The company’s Ship Smarter and Save capabilities assist hundreds of clients in the Global 1000, Fortune 1000 and SMB categories, processing hundreds of millions of freight bills annually, valued in excess of $15 billion, saving clients an average of 5%-15% of their product shipping expenditures per year. Their data mining capabilities reveal actionable information for current and ongoing shipping cost savings, while continuously improving and optimize logistics networks. www.data2logistics.com / www.twitter.com/Data2Logistics
DC VELOCITY
Tower Square, Number 4
500 E. Washington Street
North Attleboro, MA 02760
630.739.0900 www.dcvelocity.com
PUBLICATION SPONSOR
DC VELOCITY is the market leading multi-media magazine brand serving the specific informational needs of logistics and supply chain managers and executives. Sign up for a free subscription today!
DESIGNED CONVEYOR SYSTEMS
1886 General George Patton Drive
Franklin, TN 37067
615.377.9774 www.designed-conveyor.com
BOOTH 209
Designed Conveyor designs, builds and installs world-class conveyor systems and material handling solutions. We manage every aspect of a project–from system design, to fabrication, to installation, to customer acceptance and then ongoing support. Whether building a new system or upgrading, Designed Conveyor can develop creative and cost-effective solutions for just about every application. Some of the most successful companies in the world depend on Designed Conveyor to keep their business moving.
DHL ECOMMERCE
2700 South Commerce Parkway
Suite 400
Weston, FL 33331
866.616.6245 www.dhl-usa.com/ecommerce
BOOTH 200
DHL eCommerce is redefining residential delivery for both your business and your customers, through innovative solutions supported by state-ofthe-art operations systems. We provide a comprehensive suite of domestic and international services for the secure and reliable distribution of mail and parcels. Plus, we offer an expanding range of value-added services.
DIGITALSHIPPER LOGISTICS SOFTWARE
4801 Highway 61 North
Suite 204
St. Paul, MN 55110
651.348.4080 www.digitalshipper.com
BOOTH 601
DigitalShipper offers the most robust and affordable multi-carrier shipping software for low, medium and high volume shippers for single location or enterprise-wide multiple site distribution. DigitalShipper easily processes all major national carriers, regional carriers, LTL/FTL, international, freight forwarding, local courier, and internal truck shipments. DigitalShipper provides the most flexibility to seamlessly integrate with existing ERP,
WMS, TMS, E-Commerce, Accounting, or Customer Service systems to exchange data and automate your shipping processes.
45

EXHIBITING PARTNERS
DIRECTLINK LOGISTICS
202 Base Leg Road
Greensboro, NC 27409
336.378.7771 www.godirectlinklogistics.com
BOOTH 719
REGIONAL CARRIER PAVILION
DirectLink Logistics primarily specializes in same-day transportation of a variety of products from various industries. Whether it is a need for a single shipment across town, or several hundred shipments that need same day service throughout our entire service area of North Carolina,
South Carolina and southern Virginia, DirectLink can meet your needs.
The majority of our multiple shippers utilize custom tailored routing where we combine on-route services with custom scheduled routes to meet the time critical needs of pickup and delivery with special care.
DISTRIBUTORS & CONSOLIDATORS OF AMERICA (DACA)
2240 Bernays Drive
York, PA 17404
888.519.9195 www.dacacarriers.com
BOOTH 205
Distributors and Consolidators of America is a North American Network of asset based companies providing consolidation, distribution, warehousing, transportation and 3PL solutions. DACA members have many years of experience in their respective markets and can provide flexible, personalized solutions to your most challenging distribution problems.
EASTERN CONNECTION
60 Olympia Avenue
Woburn, MA 01801
800.877.4745 www.easternconnection.com
BOOTH 710
REGIONAL CARRIER PAVILION
Founded in 1983, Eastern Connection is the largest regional logistics and transportation company on the East Coast. Eastern Connection services thousands of zips codes across 12 northeast states, including statewide coverage for CT, MA, NJ, RI and the DC region. We are more personalized, offer greater flexibility, lower prices and better customer service than our competitors. We employ state-of-the-art scanning technology allowing for complete shipment visibility through online tracking & tracing. Our services include Priority Overnight, Ground Delivery, Same Day, Logistics/
Warehousing and Freight Brokerage.
ENDICIA
278 Castro Street
Mountain View, CA 94041
800.576.3279 www.endicia.com
BOOTH 309
Endicia is the leading provider of solutions for eCommerce shipping. Our intuitive, easy-to-use electronic postage technologies and services allow you to print U.S. Postal Service® shipping labels right from your desk using a Mac or PC. We offer several product and service plans, as well as APIs, and integration into over 200 partner applications so we scale with you as your business grows.
46
REGIONAL CARRIER PAVILION
REGIONAL CARRIER PAVILION
WAREHOUSING OPERATIONS PAVILION

EXHIBITING PARTNERS
ENGINEERING INNOVATION, INC
3601 Sagamore Parkway North
Suite EII
Lafayette, IN 47904
765.807.0699 www.eii-online.com
BOOTH 403
Engineering Innovation, Inc (EII), specialists in postage and shipping savings solutions for mailers and shippers of all sizes, is the creator of the EZ-WorkDesk and EZ-Parcels systems. Eii’s rapid induction solutions handle both parcel and flat mail or interface with your business logic.
The solutions offer OCR-read full addresses plus zip, are handwriting capable, and have configurable barcode scanning and dimensioning.
EII’s product line, including The Champ tabletop workstation, operates with EZ-Confirm.com, allowing mailers to track parcels using the USPS
Delivery and Signature Confirmation service.
ENROUTE SYSTEMS CORPORATION
101 Yesler Way
Suite 602
Seattle WA 98104
206.557.4163
www.enroutecorp.com
BOOTH 514
Enroute is on a mission to bring the most advanced, state-of-the-art shipping solutions to our customers. We are a cloud-based, SaaS, TMS company that deliver solutions to optimize your shipping, result in lower costs, workforce efficiency improvements, enhanced business intelligence, and real-time supply chain visibility and tracking. Our solution offerings are based on an enterprise grade, multi-carrier shipping execution software platform.
47

EXHIBITING PARTNERS
TM
ENVISTA
11711 N. Meridian Street
Suite 415
Carmel, IN 46032
317.208.9100 www.envistacorp.com
BOOTH 308 enVista is a leading supply chain consulting and IT services firm, delivering innovative solutions that improve profitability, enhance customer service and reduce waste from source to consumption. enVista’s unrivaled consulting experience, deep vertical industry expertise and comprehensive solutions portfolio, enable clients to leverage one strategic partner that consults, implements and operates across Supply Chain, Transportation,
Retail, IT and ERP. www.envistacorp.com
ESHIPGLOBAL INC
17304 Preston Road
Suite 280
Dallas, Texas 75252
800.816.1615 www.eshipglobal.com
BOOTH 611
While traditional, transportation management software focus on dock- level execution, eShipGlobal’s enterprise transportation management solution (TMS) goes beyond this and is designed with your entire enterprise in mind, powering multiple warehouses from a hosted solution behind your firewall. From simple, traditional multi-carrier operations to high-volume, highly automated shipping enterprises, eShipGlobal’s transportation management software application offers a full service shipping solution that is ready for integration into your business flow– ready for complete shipping automation.
EXPAK LOGISTICS
11777 San Vincente Boulevard
Suite 660
Los Angeles, CA 90049
800.401.4648
www.expaklogistics.com
BOOTH 520
Expak Logistics’ roots can be traced back to 1966 and has been the choice for many companies, large and small, for their regional distribution, warehousing and fulfillment needs throughout the U.S. Expak allows you to capitalize on excellent, simplified and flexible same day and next day delivery over the entire U.S. at a competitive or reduced rate to what you currently pay for ground. When including our warehousing and fulfillment services, we can offer a complete turnkey solution for your supply chain needs.
238 Bedford Way
Franklin, TN 37064
888.381.6903 www.expressdelivers.net
BOOTH 709
REGIONAL CARRIER PAVILION
Express is dedicated to service quality and will do everything possible to meet or exceed service expectations. Over the past 30+ years we have built a reputation for being dependable, reliable, and flexible in delivering quality logistics services to our customers. Express takes pride in our reputation of providing our customers with innovative solutions to their unique transportation needs. Express offers one of the most experienced, knowledgeable and qualified management teams in the industry.
48
REGIONAL CARRIER PAVILION
REGIONAL CARRIER PAVILION
WAREHOUSING OPERATIONS PAVILION

EXHIBITING PARTNERS
FALCON EXPRESS TRANSPORTATION
6804 Virginia Manor Road
Beltsville, MD 20705
800.296.9696 www.fxtran.com
BOOTH 816
Falcon Express Transportation (FXT) is a full service courier, delivery, transportation, and logistics company. Falcon has continuously provided superior ground and delivery courier services in the Mid-Atlantic region since 1981. We demonstrate our commitment and have established a proven track record to the financial, medical, legal, auto and retail industries over the years. We consistently deliver a high level of service even under the most stringent of conditions.
FIVES CINETIC
500 East Barnett Avenue
Louisville, KY 40217
502.636.1414 www.sorting.com
BOOTH 216
At Fives Intralogistics, we design and supply world-class material handling and sorting solutions for the material handling sector. Four locations worldwide and over 100+ years of combined experience in the courier, postal, distribution and baggage handling markets make us the ultimate partner to help you maximize operational performance for your next project.
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Visit us at
Booth 711

EXHIBITING PARTNERS
GEORGIA-PACIFIC CORRUGATED
133 Peachtree Street NE
Atlanta, GA 30303
404.652.2804 www.gpe-commerce.com
BOOTH 111
GP Corrugated is one of the nation’s leading corrugated box manufacturers.
We manufacture standard corrugated containers, as well as many specialty packaging products, including double- and triple-wall boxes, bulk bins, water-resistant packaging, and high-finish and preprinted packaging for point-of-sale displays. GP’s e-Commerce solutions are focused on making your brand stand out, helping reduce the complexity in your supply chain, and lower costs.
GIVENS LOGISTICS
1720 S. Military Highway
Chesapeake, VA 23320
757.233.4340 www.givens.com
BOOTH 317
Givens integrated logistics companies offer a full range of distribution centers, transportation and third-party logistics services. We specialize in the demanding requirements of mass merchandise, automotive and electronics distribution.
GLOBEGISTICS, INC
155 Marcus Boulevard
Hauppauge, NY 11788
516.479.6670 www.globegistics.com
BOOTH 105
Globegistics is a full-service global distribution provider for volume mailers and e-commerce companies offering world-class solutions for the delivery of mail, publications and parcels to more than 200 countries and territories worldwide.
GREEN MOUNTAIN TECHNOLOGY
7240 Goodlett Farms Parkway
Suite 110
Memphis, TN 38016
877.397.2834 www.GreenMountainTechnology.com
BOOTH 600
Green Mountain Technology (GMT) partners with the largest parcel shippers in the world to strategize, optimize, and execute their parcel networks as a fully engaged, ongoing extension of their resources. Current GMT customers represent $3 billion in annual parcel spend, including QVC, Kohl’s,
Pfizer, Barnes & Noble and Costco, among many others. Customers typically save 10% annually in their parcel spend budgets. Superior technology forms the foundation of GMT’s Parcel Spend Management solution, which starts with parcel invoice automation and auditing, then leverages your big parcel data for analysis, optimization and carrier contract management.
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REGIONAL CARRIER PAVILION
REGIONAL CARRIER PAVILION
WAREHOUSING OPERATIONS PAVILION

EXHIBITING PARTNERS
GREYHOUND PACKAGE EXPRESS
350 St. Paul Street
Dallas, TX 75202
214.849.6898 www.shipgreyhound.com
BOOTH 815
Greyhound Package Express offers a wide range of same day, early morning and deferred ground delivery services. Choose our Priority service levels for time-critical deliveries or our economical Standard service for less time-sensitive shipments. Either way, you control the delivery commitment while managing your transportation costs. You can always rely on the same comprehensive service and support on all shipments, including
Pickup and Delivery, GPX Online ordering and tracking.
GSO
7901 Stoneridge Drive
Suite 400
Pleasanton, CA 94588
800.322.5555 www.gso.com
BOOTH 713
REGIONAL CARRIER PAVILION
Founded in 1995, GSO makes more than a million deliveries each month throughout California, and the metropolitan areas of Arizona, Nevada and
New Mexico, utilizing 36 operating facilities. GSO services include Priority
Overnight, Next-Day Ground, and Next-Day Freight and customers enjoy a superior level of service; later pickup times; earlier deliveries; dedicated service representatives; and proactive package tracking, all at competitive rates. As a strong alternative to the national and regional carriers, GSO focuses on offering its customers more flexibility, faster delivery, greater convenience, lower costs, and robust customer service.
901.507.9307 contact@gmcps.com
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EXHIBITING PARTNERS
GTMS
P.O. Box 755
Riverton, UT 84065
855.884.3555 www.gtms.us
BOOTH 618
A unique company, with a unique concept. GTMS makes managing your transportation simple and easy, if there is one thing we understand is that every company is unique in how they ship. GTMS offers a web based inhouse system that maps to your shipping habits to give you both immediate and long term savings. We create visibility to help you manage your carriers data more effectively in one system whether its Parcel, LTL, Truckload, International or Postal; we have visibility to it all. Our one-of-a-kind system has modules that include 100% automated auditing, remittance advice for in-house freight payment, 100% controllable cost avoidance to name a few of our current 210 modules and over 600 reporting functions.
HACKBARTH DELIVERY SERVICE
3504 Brookdale Drive N.
Mobile, AL 36618
251.478.1401 www.hackbarthdelivery.com
BOOTH 802
Hackbarth Delivery Service is a single source solutions provider for all your transportation and logistics needs whose mission is to provide KYSO®
(Knock Your Socks Off) service. Founded in 1975 with a single truck,
Hackbarth has grown into a leading logistics provider in the southeast, covering 10 states, with 26 terminals and delivering 38,000 packages each day. We are a privately held, certified woman-owned corporation and
SmartWay partner specializing in last mile delivery, routed distribution and an array of other services. We are on a mission to provide the highest level of customer service by employing technology to drive efficiency, optimization and complete visibility to all customers.
HONEYWELL
5680 Old Bailes Road
Fort Mill, SC 29715
800.582.4263 www.honeywellaidc.com
BOOTH 100
The Parcel and Distribution industries are evolving at a blinding pace.
Honeywell’s mobile computing products and solutions will keep you on track, and ensure that you deliver the total customer experience that your customers need. Whether you are interested in rugged mobile computers, bar code printers, RFID or bar code labels – Honeywell is the one booth to visit.
INBOUND LOGISTICS
Five Penn Plaza
New York, NY 10001
212-629-1560 www.inboundlogistics.com
PUBLICATION SPONSOR
Inbound Logistics’ editorial approach is designed to build reader affinity and is unique in the segment. By combining directive and creative information streams, IL provides both strategic and tactical solutions that today’s business logistics managers require. Readers want more information to help them make educated business decisions. A thorough examination of each important industry topic requires an in-depth drill-down approach
— devoting entire monthly issues to a single theme.
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REGIONAL CARRIER PAVILION
REGIONAL CARRIER PAVILION
WAREHOUSING OPERATIONS PAVILION

EXHIBITING PARTNERS
INTEGRATED SYSTEMS DESIGN – ISD
29659 West Tech Drive
Wixom, MI 48393
855.473.8632 www.isddd.com
BOOTH 204
Integrated Systems Design - ISD has decades of experience conceptualizing, designing and implementing distribution warehouse and manufacturing systems with fast Return On Investments (ROI). ISD provides some of the most advanced and cost effective distribution, manufacturing and warehousing equipment in the market, In addition, ISD manufactures a line of
UltraProducts which include robotic ASRS and Mid-Load ASRS systems that provide dramatic benefits. ISD will provide the correct level of automation for your operation no matter how large or small. Reducing or eliminating manpower, minimizing inventory quantities, increasing daily throughput, finding the most cost effective shipping methods and other overhead reduction activities are constantly on the mind of every warehouse and DC manager and that’s where Integrated Systems Design can help.
INTELLIGENT AUDIT
365 West Possaic Street
Suite 235
Rochelle Park, NJ 07662
404.750.4413 www.intelligentaudit.com
BOOTH 808
Intelligent Audit was founded in 1997 as one of the first major small parcel auditing solutions in the marketplace. Fast forward to today, and Intelligent
Audit has expanded to provide its clients with a global, all-mode transportation audit, recovery, freight payment, and business intelligence reporting partner. Intelligent Audit has become the #1 fastest growing company in the
Transportation & Logistics industry. We are a technology driven company that focuses on reinvesting our profits into research & development in an effort to always give our clients best-in-class analytics and reporting. As a company, we have always strived for perfection with a bottom line of exceeding client satisfaction and acting as a true partner and trusted advisor in every client’s business. We hold our company, and our individuals, to a high standard of integrity, loyalty and passion for continued improvement.
We’ve expanded since you last saw us. Come visit us at booth #705.
THE
SMART
CHOICE FOR
L A S T M I L E
SMART
CHOICE FOR www.lasership.com solutions@lasership.com
L A S T M I L E
SOLUTIONS
THE
SMART
CHOICE FOR
L A S T M I L E
SOLUTIONS www.lasership.com solutions@lasership.com
www.lasership.com solutions@lasership.com
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EXHIBITING PARTNERS
INTELLIGRATED
7901 Innovation Way
Mason, OH 4504
866.936.7300 www.intelligrated.com
BOOTH 102
Intelligrated® is a leading North American-based, single-source provider of intelligent automated material handling solutions that drive distribution and fulfillment productivity for retailers, manufacturers and logistics providers around the world. Through a broad portfolio of automation equipment, software, service and support, Intelligrated solutions optimize processes, increase efficiency and give businesses a competitive edge.
Intelligrated designs, manufactures, integrates and installs complete material handling automation solutions including conveyor systems, sortation systems, palletizers, robotics, automated storage and retrieval systems, and order picking technologies – all managed by advanced machine controls and software.
INTELLIQUICK DELIVERY
4022 S. 20th Street
Phoenix, AZ 85040
602.224.0033 www.iqcando.com
REGIONAL CARRIER PAVILION
BOOTH 708
With offices in Phoenix, Tucson and Las Vegas, as well as operations in
New Mexico, Denver and Salt Lake City, IntelliQuick Delivery provides
“High Touch – High Tech” same day delivery service, next day delivery service, scheduled local courier delivery service, cross docking, warehouse fulfillment and last mile services to all of the Southwest, the U.S. and internationally. IQ has more than 250 uniformed and credentialed local couriers for pick-up and local delivery. From an envelope to a truckload, nobody gets it there Faster, Better or Smarter!
INTERNATIONAL BRIDGE, INC
1509 N. Technology Way
Bldg. A, Suite 2100
Orem, UT 84097
877.727.2354 www.myib.com
BOOTH 711
REGIONAL CARRIER PAVILION
International Bridge connects domestic and international high-volume shippers with their U.S. consumers by providing high-quality, eco-friendly delivery solutions. We partner with some of the largest ecommerce- retailers in the world to provide efficient solutions to consumers who are demanding rapid, low-cost shipping alternatives.
INTERNATIONAL DELIVERY SOLUTIONS
7340 S. Howell Avenue
Unit 5
Oak Creek, WI 53154
414.856.1188
BOOTH 804
International Delivery Solutions is a full service mailing company. We have efficient, reliable and cost-saving options for the delivery of letters, publications and parcels around the globe. Our clients include businesses, lettershops, printers and publishers. With our extensive experience and multiple locations, we have the expertise to get your job done right – to your complete satisfaction.
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REGIONAL CARRIER PAVILION
REGIONAL CARRIER PAVILION
WAREHOUSING OPERATIONS PAVILION

EXHIBITING PARTNERS
INTERTAPE POLYMER GROUP
100 Paramount Drive
Suite 100
Sarasota, FL 34232
800.474.8273 www.itape.com
BOOTH 116
REGIONAL CARRIER PAVILION
Intertape Polymer Group Inc. is a recognized leader in the development, manufacture and sale of a variety of paper and film based pressure sensitive and water activated tapes, specialized polyolefin films, woven fabrics and complementary packaging systems for industrial and retail use. Headquartered in Montreal, Quebec and Bradenton, Florida, the Company employs approximately 1,800 employees with operations in 19 locations, including
12 manufacturing facilities in North America and one in Europe.
Improve your intralogistics
INTHER INTEGRATED SYSTEMS
8116 S. Tryon Street
Suite B3-205
Charlotte, NC 28273
847.516.8255 www.inthergroup.com
BOOTH 109
Inther is an international system integrator. The company automates internal logistic processes by providing mechanized systems, manual solutions, or a combination of both. Software that has been created by the company, Inther
Logistics Control (LC), always plays a major role in controlling these processes. Inther’s newest innovation, the Automated Document Applicator (ADA), is the first machine on earth that fully automates the printing, buffering, folding, and application of documents to boxes.
888-SHIP-GSO (888-744-7476) • www.gso.com
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EXHIBITING PARTNERS
KEBA AG
4041 Linz/Austria
Gewerbepark Urfahr
43 732 7090-22776 www.keba.com
BOOTH 813
As a provider of solutions for the automation of the first and last mile,
KEBA has the world’s largest installation base with over 3,000 parcel automats. With thirteen years of experience in a variety of countries worldwide, KEBA possesses in-depth know-how and expertise, which make it an ideal partner for automated first and last mile solutions.
KEWILL
1 Executive Drive
Chelmsford, MA 01824
877.872.2379 www.kewill.com
BOOTH 310
Kewill, a global leader in multimodal transportation management software, helps organizations manage the complexities of transportation, logistics and trade compliance. The Kewill MOVE ® platform can reduce costs, manage volatility and provide greater visibility while delivering the insight and tools needed for improved customer service and streamlined global supply chain execution.
LASERSHIP INC
1912 Woodford Road
Vienna, VA 22182
800.527.3764 www.lasership.com
BOOTH 705
REGIONAL CARRIER PAVILION
®
LAST MILE SOLUTIONS
LaserShip is a parcel carrier specializing in last mile delivery to East Coast markets for businesses that desire reduced transit times, greater flexibility, and the elimination of excess costs within their supply chain. Founded in
1986, LaserShip has evolved into a leading provider of regional distribution services for premier eCommerce and product supply businesses.
LIGHTNING PICK
N114 W1877D Clinton Drive
Germantown, WI 53022
262.250.2100 www.lightningpick.com
BOOTH 214
Lightning Pick delivers advanced light-directed technologies. Our best-inclass Pick-to-Light, Put-to-Light, Pack-to-Light, Pick Carts, Lights Sleds,
Print and Apply Labeling, Auto-Bagging and Auto-Document Insertion systems optimize the pick, pack and ship process for high performance order fulfillment. Today we’re the number one provider of light-directed solutions in North America, providing our customers with increased productivity, quality and efficiency.
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REGIONAL CARRIER PAVILION
REGIONAL CARRIER PAVILION
WAREHOUSING OPERATIONS PAVILION

EXHIBITING PARTNERS
LJM CONSULTANTS
1 Huntington Quad 3504
Melville, NY 11747
631.844.9500 www.myljm.com
BOOTH 812
There is a significant amount of money to be saved by auditing your weekly carrier invoices and renegotiating your current carrier agreements. LJM
Consultants is the premiere UPS/FedEx invoice auditing and contract negotiating firm in the U.S., servicing over 600 clients nationally and auditing roughly 300 million packages yearly. This auditing experience gives us insight on a daily basis to carrier pricing structures and makes us uniquely qualified to understand the intricacies of carrier agreements. We review hundreds of UPS/FedEx contracts annually and assist our clients in re-negotiating their carrier agreements, saving on average 12% to 25%. In past negotiations, the carriers were holding all the cards. NOT ANYMORE!
LOGICOR
1236 N. Spencer
Suite 3
Mesa, AZ 85203
888.867.7901 www.logicor.com
BOOTH 515
Logicor is a leading provider of compliant shipment execution applications for Parcel, LTL and TL. Our GlobalShip™ web enabled shipping components are built for organizations seeking high performance, enterprise-wide, multi-carrier processing all managed from a centralized server or cluster.
This robust suite of products is tightly coupled with our LogiCOM middleware API and business rules engine for seamless integration with
WMS, ERP, RF devices or high-speed print & apply. Logicor supports the
Windows, Linux and IBM iSeries platforms with WebSphere capability.
858-879-2020 x 117 | info@shipware.com | shipware.com
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EXHIBITING PARTNERS
LSO
6500 River Place Boulevard
Bldg. 2, Suite 105
Austin, TX 78730
512.873.8067 www.lso.com
BOOTH 702
For 22 years LSO, a leading regional small package carrier, has earned the highest reliability and lowest damage rates in the industry. Headquartered in Austin, Texas, LSO offers a full range of next-day, day-definite guaranteed deliveries. Extended pick-up times, early morning delivery options and competitive rates make LSO the high-service, high-value shipping provider. LSO’s service area covers Texas, Oklahoma, western Louisiana, southern New Mexico and, through partnerships, California, the western
US and Mexico. Unlike other carriers, LSO ships packages point-to-point and doesn’t use conveyor belts that can damage shipments. Fewer miles and hand-offs mean packages arrive on time and in great shape.
MKM DISTRIBUTION SERVICES
8256 Zionsville Road
Indianapolis, IN 46268
317.334.7900 www.mkmdistribution.com
BOOTH 212
We are a retail-focused fulfillment and 3PL provider that allows its customers to forget about the issues of moving product and get down to the business of selling product. From warehousing and distribution to e-commerce fulfillment, transportation and custom solutions, our wide-ranging services focus on the specific and ever-changing needs of retail organizations – both brick and mortar and internet-based.
NEOPOST USA
478 Wheelers Farms Road
Milford, CT 06461
203.301.3400 www.neopostinc.com
BOOTH 218
PLATINUM ATTENDEE LAKFRONT CRUISE SPONSOR
Neopost USA provides mailing, communications and shipping solutions.
For generations, we have worked with our customers to prepare, deliver and manage their customer communications in the most secure, efficient and professional manner possible. We help our customers communicate
– whether in traditional mail, digital communications or packages. Visit www.neopostusa.com for details.
NOTS LOGISTICS
17848 Mockingbird Road
Nashville, IL 62263
800.642.5436 www.notslogistics.com
BOOTH 203
NOTS Logistics is an “Asset Based” supply chain provider that has Four
Core Services: Warehousing, Transportation Management, Customized
Distribution and Workforce Management. These services can work individually or together and can be customized to offer your business a multitude of supply chain solutions. NOTS Logistics Warehouse and
Distribution Centers are located near St. Louis, MO (Nashville, IL) and
Atlanta, GA (Calhoun, GA). We can also provide Parcel, LTL & Truckload
Transportation Services at our Warehouse facilities through our Company
Fleet and/or our Network of providers that are available to assist us in your supply chain distribution requirements.
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REGIONAL CARRIER PAVILION
REGIONAL CARRIER PAVILION
WAREHOUSING OPERATIONS PAVILION

EXHIBITING PARTNERS
NPI
14901 Trinity Boulevard
Fort Worth, TX 76155
214.634.2288 www.npisorters.com
BOOTH 803
NPI is a prominent figure in the mail automation industry since 1977. Each year NPI continues to expand its visibility in the market with progressive, efficiently designed sorters for mail and parcels. NPI has information on our complete line of sorters on our website, www.npisorters.com.
ONTRAC
2501 S Price Raod
Suite 201
Chandler, AZ 85286
800.334.5000 www.ontrac.com
BOOTH 701
REGIONAL CARRIER PAVILION
OnTrac is the regional leader in overnight and time-critical package delivery. With faster transit times than national carriers, OnTrac provides fast and reliable delivery service to California, Arizona, Nevada, Oregon,
Washington, Utah, Colorado and now Idaho! OnTrac offers highly competitive rates with fewer fees and surcharges. With pickups as late as
9:00 pm in some areas, OnTrac understands the importance of flexibility and operating in time-sensitive environments. For more information, visit ontrac.com or call 800-334-5000.
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At LSO , we believe your customers now expect instant gratification with impeccable product pickup, distribution and delivery service – same day, next-day, on-demand or as-scheduled.
With the acquisition of ECI, only LSO combines the speed of a courier, the discipline of a carrier and the service of a true partner to customize and operate a personal rapid delivery system for you.
Together, we’ll help your business get closer to customers, run faster than competitors, and budget smarter than ever
– with responsive, flexible and friendly service unlike that of any other shipping company.
Give LSO a call today at 800.800.8984
or visit us at www.ShipLSO.com.
Your Personal Rapid Delivery System
SM
59

EXHIBITING PARTNERS
PARCEL INSURANCE PLAN
9666 Olive Boulevard
Suite 200
St. Louis, MO 63132
800.325.7390 www.pipinsure.com
BOOTH 607
Parcel Insurance Plan (PIP) offers deeply discounted rates on shipping insurance compared to declared value with UPS, FedEx, USPS or other small parcel or freight carriers. In business since 1966, PIP is the largest company in the country specializing exclusively in small package insurance. All PIP policies are underwritten by “A” rated Fireman’s Fund. Claims are paid within 7-10 days of receipt. Ship with the carrier. Insure with Parcel
Insurance Plan.
PATHGUIDE TECHNOLOGIES
22745 29th Drive SE
Suite 150
Bothell, WA 98021
425.438.2899 www.pathguide.com
BOOTH 206
PathGuide Technologies offers warehouse management solutions that make distribution businesses run better. Whether it be improving picking and shipping rates, reducing inventory, improving inventory accuracy, or advanced functions (like automation systems and manifesting), PathGuide sees the warehouse as a crucial cog in the supply chain machine - it needs to run smoothly to keep your business profitable.
PENN STATE UNIVERSITY, SMEAL COLLEGE OF BUSINESS
Center for Supply Chain Research
488 Business Building
University Park, PA
814.865.0585
www.smeal.psu.edu/cscr
BOOTH 107
Advance your company’s supply chain and your career with Penn State
Smeal College of Business’s degree and non-degree programs, practical research, and dynamic corporate engagement. Consistently ranked No.
1 in supply chain education since 2009 by Gartner, Inc., Smeal offers relevant programs and world-renowned faculty expertise designed to enhance your understanding and management of today’s complex supply chains.
POSTEA
222 Third Street
Cambridge, MA 02142
617.945.0117 www.postea.com
BOOTH 819
Postea is forging a new generation of technology solutions for the e-commerce, courier, logistics, distribution and postal/retail industries. By using open source, best-of-breed technologies the company is able to develop innovative, cost-effective solutions that simplify transactions and ease integration for customers of all sizes. Postea’s flagship product, QubeVu®, instantly captures dimensions, weight, barcodes, images, and OCR data from boxes, flats, polybags and even irregular shapes. Use QubeVu over rollers, tables, floor scales - anywhere you need more data from more parcels in less time.
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REGIONAL CARRIER PAVILION
REGIONAL CARRIER PAVILION
WAREHOUSING OPERATIONS PAVILION

EXHIBITING PARTNERS
A DIVISION OF QAD
PRECISION SOFTWARE
1011 Warrenville Road, #210
Lisle, IL 60532
312.239.1630 www.precisionsoftware.com
BOOTH 603
Established in 1984, Precision Software, a wholly owned subsidiary of QAD
Inc., develops industry-leading global transportation, parcel and desktop shipping software that allows companies to optimally manage their supply chain. Precision Software’s integrated suite of logistics and visibility solutions increases supply chain velocity, improves profitability and maximizes control of goods as they move throughout the organization and around the world. Precision Software’s customers span multiple verticals including life sciences, consumer packaged goods, retail, industrial products, food & beverage, third party logistics providers and freight forwarders.
PRO STAR LOGISTICS
1545 South 4800 West
Salt Lake City, UT 84104
800.570.7827 www.prostar.com
BOOTH 818
Pro Star Parcel is a leading provider of Domestic and International Parcel
Solutions. We focus on Small & Medium Sized Enterprises (SME’s) and e- commerce companies. Pro Star has developed a parcel multi-carrier shipping platform which allows us to offer a customized Parcel Optimization
Solution. Our customers can maintain their primary carrier relationship and leverage Pro Star’s small parcel carrier relationships and volume contracts. Pro Star has been servicing the e-commerce / B2C/B2B community for over 20 years. As DHL’s 2nd Largest Reseller in the USA, a Business
Alliance Partner to the USPS, and other small package consolidation services, we help our customers achieve a Parcel Optimization Model.
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EXHIBITING PARTNERS
PROCESSWEAVER, INC
5201 Great America Parkway
Suite 300
Santa Clara, CA 95054
888.932.8373 www.processweaver.com
BOOTH 318
ProcessWeaver specializes in providing the most comprehensive automated multi-carrier global shipping solutions. ProcessWeaver solutions work with multiple carriers e.g. FedEx, UPS, DHL, USPS, TNT, Purolator, LTL, and
TL as well as with freight forwarders. ProcessWeaver’s Suite of products offer a simple, reliable, fast, and cost-effective way to address the critical business problems with its comprehensive list of proven solutions that can be deployed right within the SAP/Oracle landscape or as a platform independent web application.
THE RAYMOND CORPORATION
22 South Canal Street
Greene, NY 13778
800.235.7200 www.raymondcorp.com
BOOTH 416
The Raymond Corporation is a global provider of material handling technology, expertise and support to increase productivity and cost-efficiency.
Raymond offers a full line of manual and electric lift trucks–including pallet trucks, walkie stackers, counterbalanced trucks, reach trucks, orderpickers and turret trucks–and iWAREHOUSE® to manage lift truck fleets, labor efficiencies and warehouses. Additionally, flexible automation solutions, customized financing options, parts sales and service, and industry-leading consultation from Raymond further enhance warehouse processes and streamline material handling practices.
RATELINX
4602 S. Biltmore Lane
Suite 104
Madison, WI 53718
262.565.6150 www.ratelinx.com
BOOTH 615
Founded in 2002, RateLinx is a thought-leader in customized shipping and logistics management software. Fully integrated with any ERP/WMS,
RateLinx’ advanced analytics leverages big data to provide actionable
Integrated Shipping Intelligence SM. Shippers procure, process and pay less for freight while monitoring performance by product line, sales channel or by entity. The Enterprise Suite of products includes ShipLinx TMS,
Dashboard, Freight Payment & Audit along with the Auction and Supplier
Portal modules. Designed for volumes of 25 to 250,000 shipments per day, the multi-carrier, multi-modal, multi-location software is web- or premise-based. The company is headquartered in Madison, Wisconsin with installations supporting more than 300 companies.
RR DONNELLEY
3541 Lomita Boulevard
Torrance, CA 90505
310.784.8485 www.internationalservices.rrd.com
BOOTH 619
RR Donnelley offers e-tailers easy-to-use, cost-saving alternatives to traditional, international parcel delivery. We’ll analyze your international logistics needs, then create a custom solution, balancing your budget and delivery requirements. Experience the next-generation in parcel tracking with our technology tool
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REGIONAL CARRIER PAVILION
REGIONAL CARRIER PAVILION
WAREHOUSING OPERATIONS PAVILION

EXHIBITING PARTNERS
SHIPWARE LLC
11650 Iberia Place
Suite 130
San Diego, CA 92128
858.879.2020 www.shipware.com
BOOTH 510
Shipware helps volume shippers increase profitability by delivering savings and value beyond their reach. Our proprietary software analyzes carrier invoices and pricing agreements to identify billing errors and rate improvement opportunities which will drive down shipping costs 10-30%, guaranteed. In addition, we provide powerful data mining software and state-of-the-art reporting tools to help turn transportation data into actionable knowledge empowering our clients to make intelligent cost-saving decisions.
SHORR PACKAGING CORP
800 N. Commerce Street
Aurora, IL 60504
630.499.3020 www.shorr.com
BOOTH 211
Shorr Packaging Corp. is well-known as an integrated packaging solutions provider, delivering only the best products, equipment and services across a broad range of industries and packaging environments. As a recognized leader in implementing successful fulfillment strategies, Shorr specializes in solutions that encompass automation, package design, corrugated products, void fill and packing workstations. Headquartered in Aurora, IL,
Shorr Packaging Corp. is strategically located across the United States. To learn more about our ecommerce solutions, please visit shorr.com.
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shorr.com • (888) 885-0055
63

EXHIBITING PARTNERS
SOFTEON
11700 Plaza America Drive
Suite 910
Reston, VA 20190
703.793.0005 www.softeon.com
BOOTH 215
Warehouse management systems (WMS) control inventory and distribution, the heart of the supply chain. But warehouse operations require deep functionality to enable partner collaboration and flexible, global supply chains. Core warehouse functions like inbound receiving, putaway, picking, shipping, loading and replenishment need to coordinate with other supply chain processes like distributed order management, web fulfillment and vendor managed inventory. Softeon WMS provides more than just real-time control over inbound, outbound and inventory management processes. The highlyconfigurable system adapts with your warehouse operations to streamline end-to-end supply chain execution processes.
SOFTWARE SOLUTIONS UNLIMITED
9595 SW Gemini Drive
Beaverton, OR 97008
219.395.9132 www.ssui.com
BOOTH 113
Software Solutions (SSI) is an industry leader in carrier payment, freight and parcel auditing, and freight benchmarking solutions. Freight payment services offer full-visibility and nearly instant updates to carrier payment.
Freight and parcel audits are customized for each client. SSI freight audits have no limit, checking for duplicates, rate errors, service failures, smallprint references, and custom services. Freight benchmarking is easy with
SSI graphs and charts that illustrate carrier activity. Partnering with SSI, clients discover real opportunities to lower shipping expense, increase efficiency, and save money.
SOUTHWEST AIRLINES CARGO
P.O. Box 36611
Dallas, TX 75235
800.533.1222 www.swacargo.com
BOOTH 219
Excellence is our goal at Southwest, and we know that the most reliable service at the best value is what you seek. Southwest Airlines® Cargo offers relentlessly reliable service to over 70 destinations across the U.S.
And with our fast and efficient service, we have the right flight for your next package no matter when it needs to be there.
SPEE DEE DELIVERY SERVICE
4101 Clearwater Road
St. Cloud, MN 56301
320.251.6697 www.speedeedelivery.com
BOOTH 706
REGIONAL CARRIER PAVILION
Established in 1978, Spee Dee Delivery focuses its vast resources on serving 10,000 daily shippers in the upper Midwest market. We offer our customers a regional delivery alternative at an affordable price. This customer service philosophy has helped us grow to more than 1,700 employees, operating over 1,200 pieces of equipment to deliver your important packages daily.
64
REGIONAL CARRIER PAVILION
REGIONAL CARRIER PAVILION
WAREHOUSING OPERATIONS PAVILION

EXHIBITING PARTNERS
SPEND MANAGEMENT EXPERTS
967 Buckingham Circle, N.W.
Atlanta, GA 30327
404.902.5390 www.spendmgmt.com
BOOTH 806
KEYNOTE & GAME CHANGER AWARD LUNCHEON SPONSOR
Spend Management Experts is a leading transportation spend management consultancy that helps companies optimize spend across the supply chain reducing costs by 20 percent or more. Our finance background and experience analyzing shipping costs relative to carrier profitability enable us to develop effective supply chain optimization strategies across all transportation modes. We leverage cutting-edge proprietary models to identify savings opportunities and build negotiation strategies based on data and meaningful business cases, while providing clients with straightforward details on exactly how savings are derived.
STRATEGIQ COMMERCE
118 North Clinton Street
Suite 207
Chicago, IL 60661
312.324.3282 www.StrategIQCommerce.com
BOOTH 208
StrategIQ Commerce offers an integrated cross-channel approach that considers a product’s entire journey, from manufacturing to final destination, including returns. We connect enterprise data to create greater visibility and understanding, keen decision-making and nimble processes.
Started in 2000 as a company called IntraVex, today some of the world’s most recognizable brands rely on StrategIQ Commerce.
SUPPLYCHAINBRAIN
150 Great Neck Road
Suite 400
Great Neck, NY 11021
516.829.9210 www.supplychainbrain.com
PUBLICATION SPONSOR
SupplyChainBrain is the world’s most comprehensive information resource for supply chain news, intelligence, strategy and innovation. In addition to addressing the fundamental principles of supply-chain management,
SupplyChainBrain identifies emerging trends, technologies and best practices, forward thinking ideas and cutting-edge solutions-and continues to write and report about these as they evolve and mature. SupplyChain-
Brain targets the high-level executive, who is concerned with such strategic issues as managing risk, aligning the supply chain with corporate planning, achieving competitive advantage, balancing customer demands with the need to control cost, and improving the bottom line.
SUPPLY & DEMAND CHAIN EXECUTIVE PUBLICATION SPONSOR
1922 E. Washington Avenue
Gilbert, AZ 85234
800.366.0676 www.sdcexec.com
Supply & Demand Chain Executive is the executive’s user manual for successful supply chain transformation, utilizing hard-hitting analysis, viewpoints and unbiased case studies to steer executives and supply management professionals through the complicated, yet critical, world of supply and demand chain enablement to gain competitive advantage.
65

EXHIBITING PARTNERS
TENSION PACKAGING & AUTOMATION
819 East 19th Street
Kansas City, MO 64108
816.283.1475 www.tensionautomation.com
BOOTH 104
We provide modular and scalable automated order fulfillment solutions for Ecommerce Distribution Centers. Our solutions include semi-automated packaging, weighing, print and apply labeling and sorting. Talk with us about some of our new automated solutions to help you “right-size” your cartons to take advantage of the new DIM rules. Contact us at 816.283.1475 ext. 4103.
TRANSGUARDIAN, INC
2304 Huntington Drive
Suite 248
San Marino CA 91108 USA
877.570.7447 www.transguardian.com
BOOTH 805
TransGuardian provides transit insurance up to $150,000 per shipment worldwide, brokered by Wells Fargo Insurance and underwritten at
Lloyds. Insurance Valet enables seamless reporting through UPS
WorldShip and FedEx ShipManager. Our patented multi-carrier shipping software (cloud-/PC-based, via API or mobile app) does 24/7 automated pro-active tracking. We offer one-stop integration to multiple e-tail platforms/shopping carts. We offer USPS discounts with no contract, via Endicia or Stamps.com, fully automated IMPB Registered Mail, and scan-based payment labels.
TRANSPORTATION IMPACT
8002 Emerald Drive
Suite B
Emerald Isle, NC 28594
252.764.2885 www.transportationimpact.com
BOOTH 609
Transportation Impact specializes in parcel carrier contract negotiation and post audit recovery. As prices and service charges continue to rise, companies are more focused than ever on keeping transportation costs down. By utilizing more than 200 years of combined carrier experience,
TI helps its clients obtain the best discounts and uncover hidden refunds, all without charging upfront or hidden fees; only a portion of the demonstrated savings. Not only will we tell you how much your company can save absolutely free, we’ll guarantee it! Call us to today at 252.764.2885 to schedule a free web demo.
TSC AUTO ID TECHNOLOGY AMERICA
3191 W. Temple Avenue
Suite 105
Pomona, CA 91768
909.612.9606 www.tscprinters.com
BOOTH 807
TSC Auto ID Technology is the emerging leader in the production of innovative, competitively priced thermal barcode label printers offering one of the most extensive portfolios of desktop, industrial and portable label printers in the industry. Our product lines range from budget-friendly entry-level printers to high-performance platforms and portable, mobile- labeling devices. Our ISO9001-certified label printers are known for their rugged, dependable construction and ease of use and are backed by an industry-best two-year limited warranty.
66
REGIONAL CARRIER PAVILION
REGIONAL CARRIER PAVILION
WAREHOUSING OPERATIONS PAVILION

EXHIBITING PARTNERS
U-PIC INSURANCE SERVICES
29800 Agoura Road – Suite 200
Agoura Hills, Ca 91301
800.955.4623 www.u-pic.com
BOOTH 103
Founded in 1989, U-PIC has been a leader in providing low cost shipping insurance to both businesses and individuals. U-PIC insures parcels shipped through any carrier such as USPS, FedEx, UPS for less. U-PIC offers low competitive rates, referral programs and fast, automated online claims processing.
UNITED DELIVERY SERVICE
1111 N. Ridge Avenue
Lombard, IL 60148
630.930.5201 www.uniteddeliveryservice.com
BOOTH 712
REGIONAL CARRIER PAVILION
United Delivery Service has been providing both same day and next delivery for customers since 1972. With over forty years of delivery experience
UDS is fast, reliable & affordable when it comes to getting your packages delivered. Our drivers are professional, fully uniformed and equipped with real time GPS devices. Our commitment to excellence and flexible shipping options will help increase your profits while improving your overall delivery experience.
6PDUW3RVWDO6ROXWLRQV
WINDOW BOOK, INC
300 Franklin Street
Cambridge, MA 02139
800.524.0380 www.windowbook.com
BOOTH 210
Got the IMpb non-compliance blues? Tired of battling SSF file problems?
Do you dream of getting IMpb certified? Would you be the hero if you integrated your company’s order production systems with shipping and accounting? Would your clients appreciate receiving shipping and/or delivery notices? Want to make this happen with a minimum of manual labor?
Heroes-to-be call WindowBook at 800-524-0380 or visit windowbook.com
67

EXHIBITING HALL MAP
68
819 818 719 619
6.5 Hours
OCT 20
OCT 21
Simply participate in an on-floor program and you are entered to win!
PARCEL
Media
817
618 517
616 515
815
813
816
713
Pitt Ohio/
U.S. Cargo
615
714
712 611
811
809
812 711
709 710 609
708 607
Opex Corporation
509
807
805
808
806 705 706
Victory Packaging
503
804
802 701
603
702 601
803
REGIONAL CARRIER
PAVILION
600
ADVANCED DISTRIBUTION SOLUTIONS
...........
517
AFMS
........................................................................................................
301
AFS
............................................................................................................
314
AGILE NETWORK
........................................................................
315
BEUMER CORPORATION
....................................................
207
BOX ON DEMAND
......................................................................
512
BX SOLUTIONS
..............................................................................
809
CHETU, INC
.......................................................................................
117
CHICAGO TAG & LABEL
.......................................................
115
CLDA
........................................................................................................
118
CONNECTSHIP
...............................................................................
421
CORNERSTONE AUTOMATION (CASI)
.................
409
COURIER EXPRESS
...................................................................
811
CT LOGISTICS
..................................................................................
516
CUBISCAN
..........................................................................................
413
CXT SOFTWARE
...........................................................................
312
DATA2LOGISTICS
........................................................................
616
DESIGNED CONVEYOR SYSTEMS
.............................
209
DHL ECOMMERCE
......................................................................
200
DIGITALSHIPPER LOGISTICS SOFTWARE
........
601
DIRECTLINK LOGISTICS
.......................................................
719
DISTRIBUTORS & CONSOLIDATORS
OF AMERICA (DACA)
.............................................................
205
EASTERN CONNECTION
......................................................
710
ENDICIA
................................................................................................
309
ENGINEERING INNOVATION
...........................................
403
ENROUTE SYSTEMS
.................................................................
514
ENVISTA
...............................................................................................
308
ESHIPGLOBAL
................................................................................
611
EXPAK LOGISTICS
......................................................................
520
EXPRESS COURIER INTERNATIONAL
...................
709
FALCON EXPRESS TRANSPORTATION
................
816
FIVES INTRALOGISTICS
.......................................................
216
GEORGIA-PACIFIC CORRUGATED
............................
111
GIVENS LOGISTICS
....................................................................
317
GLOBEGISTICS
...............................................................................
105
GREEN MOUNTAIN TECHNOLOGY
..........................
600
GREYHOUND PACKAGE EXPRESS
...........................
815

EXHIBITING PARTNERS
520 421 318 219 218 118
516
514 413
512
510 409
317
416 315
117
116
USPS
303
309
215
314
312 211
216 115
214 113
212 111
310 209 210 109
308 207
Pitney
Bowes
205
208
206
107
105
304 203 204
WAREHOUSING
OPERATIONS
PAVILION
103 403
104
102
Stamps.com
401
301
200 100
REGISTRATION
GSO
..........................................................................................................
713
GTMS
......................................................................................................
618
HACKBARTH DELIVERY SERVICE
...........................
802
HONEYWELL
.................................................................................
100
INTEGRATED SYSTEMS DESIGN
...............................
204
INTELLIGENT AUDIT
..............................................................
808
INTELLIGRATED
..........................................................................
102
INTELLIQUICK DELIVERY
.................................................
708
INTERNATIONAL BRIDGE
................................................
711
INTERNATIONAL DELIVERY SOLUTIONS
..........
804
INTERTAPE POLYMER GROUP
...................................
116
INTHER INTEGRATED SYSTEM
...................................
109
KEBA AG
............................................................................................
813
KEWILL
................................................................................................
310
LASERSHIP
......................................................................................
705
LIGHTNING PICK
.......................................................................
214
LJM CONSULTANTS
................................................................
812
LOGICOR
............................................................................................
515
LSO
...........................................................................................................
702
BOLD FACE INDICATES CORPORATE PARTNERS
MKM DISTRIBUTION SERVICES
.................................
212
NEOPOST USA
.............................................................................
218
NOTS LOGISTICS
........................................................................
203
NPI
............................................................................................................
803
ONTRAC
..............................................................................................
701
OPEX CORPORATION
.........................................................
509
PARCEL INSURANCE PLAN
...........................................
607
PARCEL MEDIA
...........................................................................
817
PATHGUIDE TECHNOLOGIES
.......................................
206
PENN STATE UNIVERSITY
...............................................
107
PITNEY BOWES
.........................................................................
304
PITT OHIO
........................................................................................
714
POSTEA
...............................................................................................
819
PRECISION SOFTWARE
.....................................................
603
PRO STAR LOGISTICS
..........................................................
818
PROCESS WEAVER
................................................................
318
RAYMOND CORPORATION
.............................................
416
RATELINX
..........................................................................................
615
RR DONNELLEY
.........................................................................
619
SHIPWARE
.......................................................................................
510
SHORR PACKAGING
..............................................................
211
SOFTEON
...........................................................................................
215
SOUTHWEST AIR CARGO
...............................................
219
SPEE DEE DELIVERY
.............................................................
706
SPEND MANAGEMENT EXPERTS
............................
806
SSI - SOFTWARE SOLUTIONS UNLIMITED
.........
113
STAMPS.COM
................................................................................
401
STRATEGICIQ COMMERCE
..............................................
208
TENSION PACKAGING & AUTOMATION
...........
104
TRANSGUARDIAN
...................................................................
805
TRANSPORTATION IMPACT
...........................................
609
TSC AUTO ID TECHNOLOGY AMERICA
.............
807
U-PIC INSURANCE SERVICES
.....................................
103
UNITED DELIVERY SERVICE
.........................................
712
US CARGO
.......................................................................................
714
UNITED STATES POSTAL SERVICE
.......................
303
VICTORY PACKAGING
.........................................................
503
WINDOW BOOK
........................................................................
210
69

70
NOTES

EXHIBITING PARTNERS
71

72
NOTES

73
EXHIBITING PARTNERS
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