DEPUTY DIRECTOR OF ESTATES
AND FACILITIES
Development, Planning and Infrastructure
CONTENTS
3. About Us
4. The Estate
5. Job Description
6. Job Description ctd.
7. Job Description ctd.
8. Person Specification
9. Person Specification ctd.
10. Further Information & How to Apply
ABOUT US
Founded in 1963, the University of East Anglia (UEA) is an
internationally renowned University based on a campus that provides
top quality academic, social and cultural facilities to over 14,000
students.
Located in rolling parkland, and just two miles from the centre of
the beautiful cathedral city of Norwich, the University is part of the
Norwich Research Park which is home to over 1,000 scientists working
in several world ranked institutions. The city’s motto is “A fine city”
and its strong cultural heritage has seen Norwich maintain the best
of its historical character whilst developing to become one of the
most vibrant and attractive cities in Europe. The city is surrounded by
beautiful countryside and within easy reach of the stunning Norfolk
coast. A wide variety of visitors come to the region every year to enjoy
boating on the Broads, the protected nature and wildlife habitats, as
well as seaside towns and beaches.
The city’s medieval centre of cobbled streets remains largely intact,
but there is still space for modern buildings such as the city’s
newest centrepiece, the Forum, which is a striking piece of
contemporary architecture. The glass front overlooks the colourful
open-air market (one of the largest in the country) and reflects the city
in all its diversity. The city is consistently rated as one of the top ten
shopping venues in the UK.
The University offers a choice of more than 300 courses through four
faculties. The University employs around 2,500 staff – two thirds of
which are full time and one third part time.
More than 1,150 members of staff are academic including around
500 researchers. Administration, support, technical and general staff
make up just over 1,300 in total. It also came top of the most recent
research effectiveness league table published by Research Fortnight.
The University has over 14,000 students, including some 3,200
postgraduates and over 1,600 from outside the European Union from
more than 100 countries worldwide.
Former UEA Students include:
• Booker Prize winning authors Ian McEwan and Kazuo Ishiguro;
• Comedy writers and performers Charlie Higson, Arthur Smith and
Paul Whitehouse
• Explorer Benedict Allen
• Meteorologist Penny Tranter
• Actors Jack Davenport, James Frain, Matt Smith and Tim Bentinck.
The UEA is ranked:
• UK Top 20 (16th in the Guardian University Guide 2015; 18th in the
Times and Sunday Times Good University Guide 2015-16)
• UK 2nd for for Student Satisfaction (National Student Survey 2015)
• World Top 1% (Times Higher Education World Rankings 2015-16)
• World Top 100 (Leiden Ranking 2015)
3
THE ESTATE
UEA is a Campus University and the Estates and Facilities Division is
proud to be able to make a positive contribution to the University’s
vision by managing, developing and creating a Campus that makes
a positive impact on the living and learning experience for students
and staff.
The Campus is one of the most architecturally striking campuses in the
Higher Education sector. The central Campus is set on a beautiful 360
acre estate in Norwich.
The central Campus has a coherent built environment renowned
for low energy sustainable buildings, iconic 1960s Lasdun-designed
teaching and residential buildings, lord Foster’s Sainsbury Centre,
innovative contemporary buildings for learning and enterprise and
sensitively restored 16th century listed buildings.
The western Campus, which includes the Norfolk and Norwich
University Hospital Trust and the Norwich Research Park, has
award-winning research and teaching buildings which are the
vanguard of collaborative research and development planned for the
area.
Our innovative works continue to win awards and we strive to make
all our developments visually enhance the Campus and promote the
principles of sustainable design, smart technology and ease of
operation.
Our listed 1960s buildings are being reassessed to determine how
we can create world class technology and research within an existing
envelope. This reassessment will provide a unique opportunity for
Estates and Facilities to reimagine the original ethos and design of the
University. The breadth and depth of this remodelling will be the most
important development in the life of the University since it was first
conceived.
The Estates and Facilities Division
Reporting to the Registrar and Secretary, the Director is responsible
to the University’s Executive Team for the alignment of the Estate
Strategy with the University Plan and the delivery of the work of the
Estates and Facilities Division.
The Division is responsible for the operation and development of the
University.
The Division oversees the smooth running of the Campus, from
maintaining the University’s buildings and grounds, managing the car
parks and security to space management and post and portering
services.
The Division is also responsible for the continual development of the
Campus to provide the right built estate for the University’s business.
4
JOB DESCRIPTION
Job Title: Grade: Division: Reporting to:
Deputy Director of Estates and Facilities
(Development, Planning and Infrastructure)
10
Estates and Facilities Division
Director of Estates and Facilities
Job Function/Purpose
Reporting to the Director of Estates and Facilities, the post holder will
be responsible for leading the development of the University’s estate
and buildings portfolio including services and infrastructure. The
role will also have energy and utilities, building management, high
voltage and critical systems within its portfolio. Key facets of the role
being leadership of the estates strategy and master planning; capital
programme delivery; space and property management; strategic
services infrastructure planning and engineering infrastructure. The
post holder will also act as the Deputy to the Director of Estates and
Facilities, with particular responsibility for leading on cross divisional
initiatives and performance standards.
5
JOB DESCRIPTION
Main duties include:
• Leadership, management and motivation of a multi-disciplinary
team of property professionals including Project Managers,
Surveyors and Engineers.
• To be responsible for the oversight of all Capital Projects, fabric
and services, to ensure programme management of projects,
allocating scarce resources to the benefit of the University.
• Leadership of estates strategy development, estate master planning,
strategic planning of LTM and asset management. Driving forward
and delivering the wider Estates and Facilities strategy and substrategies as the Deputy Director: the Division’s Strategic Objectives;
Estate Quality Campus Initiative; Built Assets Integrated
Development Strategy; Asset Condition replacement plan; LTM plan;
and Performance Standards for the Division.
• Lead the Capital Investment Plan and LTM planning process to
ensure that the University is fit for purpose to deliver excellence in
research and teaching.
• Lead on strategic estate issues including option appraisal and
feasibility analysis of development schemes and collaboration with
development partners.
• Leadership of the capital programme consisting of refurbishment
and new build construction projects generally from £250k to in
excess of £30m in value.
• Responsibility for demonstrating value for money and improving
delivery of capital and refurbishment projects.
• Leadership of in-house design, engineering, energy and project
management functions and processes to deliver best in sector at
best value.
• Lead on the delivery of flexible, cost effective, efficient MEP
services infrastructure and maintenance to standards appropriate
to meet statutory and business needs and operationally resilient
and robust.
• Lead on the creation of University Design Guides for use in capital
and revenue projects, acting as the Intelligent Client for all
infrastructure schemes.
• Leadership of minor works and estate improvement programmes
consisting of refurbishment, maintenance and alteration projects
with individual projects ranging from £25k to £250k in value.
• Lead the space management function to ensure efficient and
appropriate use and development of space.
• To integrate Space Management Group policies within the Capital
Investment Plan and lead on developing an innovative approach to
space use through capital or refurbishment projects and liaison with
Learning and Teaching services.
• To lead on property and asset management of University owned
property including management and delivery of University asset/
condition surveys.
• Working with colleagues, lead the development of a coherent
team and structure, encouraging cross functional and cross
directorate working.
• Provide leadership at all levels of the University, on all aspects of
estate building and services improvement programmes to support
Faculties and Directorates in meeting the needs of students/staff/
service users.
• Develop strategic initiatives for the Division in response to the
Division’s strategic goals and leading on the delivery of them
(creating a great campus – always works, sense of place, inspiring
spaces, safe and secure, fit for purpose, offering great service and
sector-leading in sustainability).
• To ensure the service is proactive and customer-focused, cost
effective and efficient and meets statutory regulations and
standards and is able to record and report its activities using
industry standard systems.
6
JOB DESCRIPTION
• To manage the University’s capital programme and deliver
projects through from planning to completion having budgetary
responsibility for the Department and its outputs; contributing to
forward planning of budgets with Head of Estates and Facilities
(Finance and Governance).
• To develop and implement the Space Management Policy to
achieve optimum estate use and value.
• Deputise for the Director of Estates and Facilities as required and
therefore taking responsibility for reporting to the Executive;
leading the wider Estates and Facilities Division; developing and
maintaining relationships with external partners; and representing
the University as the Lead Officer for Estates and Facilities, as
required.
• To build and maintain excellent working relationships with key
external stakeholders and agencies (Local Authorities, Historic
England, NHS) to enable progression of estate strategic and
development matters.
• Represent the University in public fora, both on and off-campus, as
necessary.
• As a member of the Directorate Leadership Team, to develop a ‘best
in sector’ Estates and Facilities Division: developing staff to
fulfil their potential, increasing staff satisfaction and retention, and
nurturing a positive and enabling attitude towards the delivery of
ambitious targets in an increasingly cost constrained environment.
• To develop and instil an ethos of customer excellence, continual
improvement and efficiency within all Estates and Facilities
activities.
• To continually review resources and skills mix against the
organisational needs and lead organisation change.
• To be responsible for the Division’s Estate Quality Campus Initiative
- a cross-departmental initiative.
• To be responsible for ensuring University compliance with all
statutory, regulatory and institutional requirements and
recommend best practice.
• To lead on ensuring all health and safety arrangements are
embedded in all processes and procedures, remain fully informed
on relevant legislative and policy issues and advise the Director of
Estates and Facilities of the implications of changes to legislation,
Government and HE policy.
• To be responsible for the Built Assets Integrated Development
Strategy, co-ordinating activities, budgets, initiatives and
information flow within and out with the Division.
• To identify and embed best practice for space management,
design and construction.
• To lead on the management of contractor and consultant
frameworks and procurement of works.
• To identify and progress emerging opportunities for collaborative
procurement where improvement of service provision and value
for money can be achieved.
• To critically review all processes, systems and means of providing
Development Planning and Infrastructure services and develop
and implement improvements and performance targets.
7
PERSON SPECIFICATION
CRITERIA
ESSENTIAL
DESIRABLE
Education, experience and achievements
• Degree in a relevant construction and
property related subject or relevant
chartered professional membership
• Experience of leading and managing
capital programmes and projects on a
significant scale
• Successful construction and management
of significant budgets
• Major refurbishment and multi-project
programming experience
• Experience of building services/engineering
infrastructure across a comparable diverse
and complex estate in a client side/owner
occupier environment
• Experience of leading or contributing to
estates and capital programme strategy
• Experience of master planning and
development management including
feasibility, option appraisal and planning
• Experience of planning and organising
complex strategic development and capital
investment plans to ensure a coherent and
integrated approach to delivery of projects
over time
• Experience of successfully leading a multi
disciplinary team of estates professionals,
including external consultants and delivery
partners
• Experience of property and asset
management
• Post-graduate qualification in a relevant
subject
• Relevant project or programme management
qualification
• Health and Safety qualification
• Building Services qualification
• Experience of space management and
planning
• Experience of presiding over a minor works
programme
• Experience of presiding over an in-house
design function
• Experience of higher education, health
care or research buildings and facilities
• Experience of acting as a Deputy Director
or Deputy Head of Service
• Experience of creating, developing and
monitoring performance standards for the
property industry
Skills and Knowledge
• Excellent communication skills in English
language
• Excellent interpersonal and presentation
skills
• Knowledge of the key impacts on estates
within the Higher Education environment
• Strong demonstrable analytical and
decision making skills
• Good IT skills and the ability to analyse
complex data
• Diplomatic with excellent negotiating skills
8
PERSON SPECIFICATION
CRITERIA
ESSENTIAL
Personal attributes
• Collaborative and team oriented
• Resilient, methodical and rigorous
approach to work
• Able to operate both strategically and
operationally, with the ability to articulate
a clear vision, set clear objectives and
manage unplanned and complex situations
in a calm and effective manner
• Diplomatic, with the ability to assimilate
information and make robust, reasoned
decisions
• Able to quickly establish and maintain a
high level of personal and professional
credibility at a senior management level
and with the wider team
• Able to be an ambassador for the Division
and the University
• Able to align personal behaviours to the
Division’s values – Helpful, Open, Respectful, Responsible and Positive
• Able to lead, manage, develop and
motivate a large team in a fast moving HE
environment
• Able to develop, facilitate and maintain
good working relationships within the
Division, the wider University and with
business partners
DESIRABLE
9
FURTHER INFORMATION & APPLICATION
PROCESS
In addition to basic salary which is up to £60,513 per annum (Grade 10
on the salary spine), the University offers a generous benefits package
including:
• An incredibly competitive pension scheme, with up to 16%
contribution by the university. The post is superannuable under the
Universities Superannuation Scheme http://www.uss.co.uk/
• 36 days holiday (including 6 closure days at Christmas and Easter)
+ public holidays
• A generous relocation package
• Numerous other family friendly, CPD and health and wellbeing
benefits and employee assistance
Application and Recruitment Process
Applications should consist of a comprehensive CV (of not more
than 4 pages) and supporting cover letter (of not more than 2 pages)
outlining key matching experience and rationale for applying for the
post. Applications should be sent to ben.duffill@mrgpeople.co.uk and
michael.hewlett@mrgpeople.co.uk
For a confidential discussion to learn more about the role and
opportunity please contact the University’s appointed recruitment
partners Ben Duffill or Michael Hewlett of The Management
Recruitment Group.
Ben Duffill
T: 020 7868 5038
M: 07976 125010
E: ben.duffill@mrgpeople.co.uk
Michael Hewlett
T: 020 8892 0115
M: 07972 579938
E: michael.hewlett@mrgpeople.co.uk
The closing date for applications is 17th January 2016.
Following the closing date, applications will be reviewed and The
Management Recruitment Group will undertake preliminary meetings
with selected applicants during the weeks commencing 18th January
2016 and 25th January 2016.
1st stage meetings and campus tours will take place at the University
on the week commencing 8th February 2016 with panel interviews
earmarked for the week commencing 15th February 2016.
10
Providian House
16 - 18 Monument Street
London
EC3R 8AJ
Tel 020 7868 5038
Regal House
70 London Road
Twickenham
TW1 3QS
Tel 020 8892 0115
111 Piccadilly
Manchester M1 2HY
Tel 0161 638 0936