Dentaltown Magazine www.dentaltown.com What Are Your Core Values? Substance Use Disorder: When Your Patient Has an Addiction The Dilemma of Dental Aid Therapists Howard Speaks, page 22 by Dr. William Kane, page 106 by Fred Joyal, page 30 September 2012 September 2012 » Volume 13, Issue 9 » Equipment 3.0 Earn up to CE Credits This Issue Continuing Education: Step-by-Step Layering for Anterior Composite Buildup by Dr. Anthony Tay, page 94 Profile: BISCO Continuing Education: CBCT Use in Endodontics A Division of Farran Media, LLC by Dr. Paul A. Jones, page 84 IT’777777 …777'7 7777 :98767554327107/4.-,+* Outstanding wear resistance Enhanced color stability )('&(8754227342.%7$#"! 347+# $5 22.$7,013.7 %7!24#7% %#7$#"!#2.+42* :987675547%.432 57 %#7013.7#"!#2.+4 ,47#"1.% +.#%7# 7, %5.%-742+,4+.$27 %7!43 #3" %$4 Low shrinkage of only 1.6 vol.% Non-sticky Prolonged working time under ambient light 42.-%437 %#7! 3+.$542* Excellent polishability and polish retention Tooth-like modulus of elasticity 557':::'&:'&: TRY ®SO NOW FOR JUST REF 2646 3. 57.+ 8 X 0.25 Caps (2 X A1, 2 X A2, 2 X A3, 2 X A3.25) 1 X 1g Grandio SO Heavy Flow syringe A2, 1 X Dimanto Polisher $58 VOCO · 555 Pleasantville Rd Suite 120 NB · Briarcliff Manor, NY 10510 · www.vocoamerica.com · infousa@voco.com FREE FACTS, circle 10 on card FREE FACTS, circle 15 on card FREE FACTS, circle 32 on card FREE FACTS, circle 14 on card contents September 2012 76 Practice Management SDD for the DDS Dr. Joe Steven Jr. shows how to successfully schedule same-day dentistry for the benefit of your patients and your production numbers. 80 Cosmetic Take-home Versus In-office Whitening Techniques Dr. Joseph Banker discusses the best techniques for getting pearly whites pearly white. 84 101 Honest Feedback – A Trip to 3M Continuing Education Cone Beam CT in Endodontics Dr. Paul Jones describes CBCT’s advantages and limitations with cases to support. 22 Howard Speaks Practice with Purpose This month, Dentaltown Magazine Publisher Dr. Howard Farran talks about getting back to the basics by identifying your core values. 28 Professional Courtesy 64 Let Your Patients Do the Bragging Tom Hopkins shows you how to provide patients with ideas like posting reviews, writing testimonials or giving them several business cards to take to their friends. 30 Second Opinion 70 Townies recall their recent trip to 3M’s headquarters to give input on upcoming products. 102 Selling Dentistry Finance Financial Mistakes to Avoid in Your 30s and 50s Dr. Douglas Carlsen tells of common financial mistakes to dodge at these key times in a dentist’s life. Roundtable Discussion Midnight in Hong Kong: A Meeting of the (Impassioned) Minds Dr. Howard Farran, John Christensen, Dr. Rhonda Savage and Patrick Tessier gather for an impromptu roundtable at the World Dental Forum, discussing a common interest: passion. 106 The Magical Mystery Office Tour Dentaltown Magazine Editorial Director Dr. Thomas Giacobbi encourages you to think about your office through the eyes of a patient taking a tour. Townie Trip Addiction When Your Patient Has an Addiction Dr. William Kane points out how to identify if a patient has an addiction and how to aid in treatment. The Dilemma of Dental Aid Therapists Fred Joyal, founder of 1-800-DENTIST, writes about the pros and cons of the position. 56 Corporate Profile BISCO On cover, from left: BISCO President Byoung Suh, PhD, MS, FADM; Director of Business Operations, Julie Suh; Executive Vice President Paul L. Child Jr., DMD, CDT; and Director of Professional Relations, Carolyn D. Suh. continued on page 10 6 SEPTEMBER 2012 » dentaltown.com INNO VATIVE INNOVATIVE T DE DEPTH REDUCTION BURS De Developed veloped bbyy Dr. Drr. Rober Robertt W Winter, interr, Prosthodontist/Master dontist/Master Cer Ceramist, raamist, amist, ffor or or outcome-based outcome based prepar preparation raation atio design. MINIMAL .3mm / .5mm / .7mm RWMIN ! ! ! CONVENTIONAL EXTENSIVE .5mm / .7mm / .9mm RWCONV R ! ! ! .8mm / 1.0mm / 1.2mm RWEXT ! ! structure is required ! of the tooth .3mm - .4mm .8mm - 1.0m -1 1.0mm 0mm 1.1mm - 1.3mm By Y Your our o Side in De Dentistr Dentistryy DENTAL DENT TAL A INSTRUMENTATION INSTRUMENTA ATION T To T o order order call 800.841.4522 or fax 888.610.1937. website: BrasselerUSA.com Visit our w ebsite:: BrasselerUSA Depth reduction b ur concepts and philosoph ative Design clinics bur philosophyy presented in Restor Restorative aavailable va vailab v le through Spear campus lear ning progr ams:: www .speareducation.com. learning programs: www.speareducation.com. ©2012 Brasseler USA. All rights rreserved. eserved. FREE FACTS, circle 1 on card B-3 B-3705-TOWN-09.12 705-TOWN-09.12 Introducing CEREC Omnicam ® Quite simply the most perfect CAD/CAM camera ever CEREC® Omnicam’s innovative and elegant design combines industry leading ease of use with high precision and powder free convenience. Designed for Access ColorStreaming for Confidence Powder Free for Convenience Slim, rounded camera tube allows easy rotation of the camera in the intraoral space. Tiny camera tip guarantees the best lens positioning anywhere in the mouth. As the camera moves over teeth, a photorealistic clinical image is displayed in full-color with crisp clarity and impeccable detail. Works without the aid of any powder or opaquing agent. CEREC Omnicam is easy to learn, convenient and fast, yet maintains Sirona’s highest level of precision. For more information and to schedule an in-office demonstration, contact your Patterson Representative directly, or call 800.873.7683. FREE FACTS, circle 52 on card GLOBAL NUMBER contents September 2012 continued from page 6 Hygiene & Prevention 114 In This Issue Unblocking the Nose 116 94 Continuing Education Simplified Step-by-Step Layering Technique for Aesthetic Anterior Composite Buildup Dr. Anthony Tay explains the process to make anterior composite buildups easy. In This Issue 12 Dentaltown.com Highlights 16 Continuing Education Update 62 New Products 75 Product Profile Message Boards 36 Perio Reports • Mouth Breathing Reduces Exercise Capacity • Mouth Breathing Changes Facial Morphology • Humming Increases Nasal Nitric Oxide Production • Mouth-Breathing Kids Have Bad Breath • Infant Sleep Disordered Breathing Leads to Childhood Behavior Problems • Snoring Associated with Craniofacial Development 120 Profile in Oral Health Mouth Vs. Nasal Breathing Cosmetic More Single Tooth Isolation Anterior Composites A Townie offers colleagues a collection of impressive single tooth isolation anterior composite cases. 124 Product Profile NTI: Prophies, Parafunction and Your Patients 126 Hygienetown.com Message Board Zest Anchors 52 113 Ad Index 128 Dentally Incorrect Sleep Study Standard of Care? Sleep Apnea and Sleep Disordered Breathing Cause More than Hypoxemia One dentist thinks treating snoring without a diagnosis is malpractice. Do you agree? Hygienists discuss the importance of sleep apnea to a patient’s overall health, and their role in it. Sleep Medicine Dentaltown (ISSN 1555-404X) is published monthly on a controlled/complimentary basis by Dentaltown.com, LLC, 9633 S. 48th St., Ste. 200, Phoenix, AZ 85044. Tel. (480) 598-0001. Fax (480) 598-3450. USPS# 023-324 Periodical Postage Paid in Phoenix, Arizona and additional mailing offices. POSTMASTER: Send address changes to: Dentaltown.com, LLC, 9633 S. 48th St., Ste. 200, Phoenix, AZ 85044 ©2012 Dentaltown.com, LLC. All rights reserved. Printed in the USA. Publications Mail Agreement #40902037 Return undeliverable Canadian addresses to Station A, P.O. 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Are you? YOUR FIRST KDZ $50 YOUR CROWN OR BRIDGE CASE UP OFF TO TO 3 UNITS! *To *T To redeem, redeem, write “Dentaltown” on your form. Offer RX for m. Of fer cannot be combined with offer promotion. any other of fer or pr omotion. $50 Off Off dentaltown.com highlights ▼ CASEPRESENTATION Lack of Keratinized Tissue Around Implants How would you graft this edentulous patient? Keratinized Tissue DENTALTOWNFEATURES MESSAGEBOARDS ▼ Monthly Poll Need Help with Permanent SSC Cosmetic Dentistry When times are tough and finances are tight, you might need to do a permanent SSC now and again. Have you attended any cosmetic-related CE in 2012? A. Yes B. No ▼ Permanent SSC Would Mid-level Providers Increase My Income? Mid-level providers are a hot topic. Profit will certainly increase their acceptance, or will it? Mid-level CONNECTWITHUS Find Dentaltown on Facebook www.facebook.com/dentaltown Follow Dentaltown on Twitter www.twitter.com/dentaltown Comments Dentaltown Magazine is based on an interactive publishing model. After you read this magazine, jump online to Dentaltown.com and post your comments and feedback about the articles. (Editor’s Note: See “Message from the Online Community Manager” for more details.) Online CE Posterior Composites Made Easy – Lee Ann Brady, DMD Wouldn’t it be great if placing posterior composites was easy? We spend a lot of time investing in new materials and techniques to accomplish this goal. This program looks at aspects of placing a posterior composite from the initial prep through completion to identify key technique aspects that improve the predictability of placement, and the success of the finished restoration. continued on page 14 12 SEPTEMBER 2012 » dentaltown.com RS ! PE SU U N-UP” BON “SIG A Value up to .00 $912 Purchase ! • FREE List ! p -u et S d/or • FREE r Patient an rint Fees fo P F ngs ! F li O ai % M 0 •5 borhood gh ei N t” n ie “New Pat &%$#"! #$#" %"$#" ! !$! #"# $ !"$#"! Our Systems have been PROVEN for years to get Dentists a steady stream of New “Fee-ForService” Patients and increase their Referrals! Call Today for a FREE information packet to qualify you for the “Free Bonus” of $912.00 PUBLISHING, INC. “I wanted to let you know about the fantastic response we got from our very first mailing of your newsletters. My husband and I are in our 25th year and have done many direct marketing pieces over the years. Although we got responses, we never had so much positive response so quickly from any mailing ! We were swamped with “New Patient” phone calls for appointments and many comments from our regular patients on how much they liked the newsletter ! And to think, that this Great Response was from our very first mailing with you, in February 2010 when we had the biggest snow storm the northeast has seen in many years ! With Stoneybrook, I had confidence that you would do it and do it right because you are so experienced. That took the worry out of it for me, and of course, it ended up that you were right !” Drs. Jennifer and Jim Rice, Nellysford, VA dentaltown.com continued from page 12 ▼ highlights SEP 2012 Message from the Online Community Manager Letters to the Editor We often get asked the question: “Why doesn’t Dentaltown have a Letters to the Editor section?” Well, the fact is, we do – we just do things a little differently around here. At the end of each online article in the magazine section of Dentaltown.com, you’ll find an “add comment” link. By clicking that, you can share your thoughts and questions with all the readers of Dentaltown… and of course, the editor. Your opinion is important and because we don’t want to be the only ones who get to hear it, we want your feedback to be the start of a message board conversation. Dentaltown prides itself on bringing you quality content, much of which is derived from these online exchanges. This transparency ensures our magazine includes the relevant topics you and your peers are talking about. If you have questions If what you read in the magazine leaves you intrigued and you want to ask quesabout the site, call me at tions, you can ask them directly of the author at the end of the online version of 480-445-9696 or e-mail me the article. If you have a specific interest in the topic or case, or maybe are strugat kerrie@farranmedia.com. gling with a technique, you can even upload your own case images and ask specific questions regarding your practice. See you on the message boards, Maybe you want to validate an opinion or practice by sharing an example of how Kerrie Kruse you use the same strategies. Maybe you want to caution a treatment technique Online Community because of a personal experience you had in your practice. Regardless of your Manager motivation, collaborative feedback is what makes the Dentaltown community the best community for dental professionals. Dentistry’s Most Effective New Patient Attraction System INCREASE YOUR NEW PATIENTS 15% - 45% WITHOUT SPENDING ONE DIME ON ADDITIONAL ADVERTISING For more than 25 years Jay Geier’s Scheduling Institute has been helping thousands of dentists grow their practices, and it all starts with increasing their new patients. Call 877.215.8225 Go to www.SchedulingInstitute.com FREE FACTS, circle 34 on card 14 SEPTEMBER 2012 » dentaltown.com “2012 will be my best year ever thanks to Six Month Smiles!” - Dr. Noel Ananthan, Streetsville, ON, Canada Will 20 2012 012 be your y your best y year ev ever? er? Adult patients in your practice no longer need to be stuck with crooked teeth. The award-winning Six Month Smiles System includes short treatment times & clear braces, giving patients the most attractive option to finally have the smile they’ve always wanted. BEFORE DURING 2012 Course Schedule: Chicago Sept. 14-15 San Francisco Sept. 28-29 Indianapolis Oct. 12-13 Washington, DC Oct. 26-27 Las Vegas Nov. 2-3 Miami Nov. 9-10 Phoenix Nov. 16-17 Houston Nov. 30-1 Los Angeles Dec. 7-8 AFTER SIX MONTH M SMILES Call us at (585) 571-4729 e-mail: Seminars@SixMonthSmiles.com www.SixMonthSmilesTownies.com FREE FACTS, circle 8 on card Straight Teeth. Less Time. Clear Braces. continuing education update » What’s New in Continuing Education? by Howard M. Goldstein, DMD, Director of Continuing Education ▼ ▼ ▼ ▼ September is time to go back to school. But at Understanding Color Dentaltown, the school is anywhere and anytime you want with our ever-expanding roster of quality online and Shade Matching CE courses! in Dentistry There have been several new releases added to by Dr. Lane Ochi Dentaltown’s CE course listings in the last couple of weeks. Dentaltown.com Understanding Color and Shade Matching in search Color and Shade Matching Dentistry by Lane Ochi DDS, FACD, FICD Prosthodontist and frequent Dentaltown.com Message Board contributor Dr. Lane (Velogeek) Ochi The Power of the delves into how one uses color to get that perfect shade Question... How to match. Color is an integral part of aesthetic dentistry. Move Your Patients If the color of a restoration is off, the mistake can be from Denial to Action glaringly evident and the result is an unhappy patient. by Mary Osborne Most dental schools do not do an adequate job in Dentaltown.com teaching color theory. Color theory is a language that search The Power of the Question conceptually and perceptually describes the elements of color and their interactions. Unfortunately, understanding color is tricky. Slight variances in shade play with our eyes, our minds, and, Dental Marketing ultimately, our dentistry. The illumination in the denSummit Series tal treatment room, optical illusions, color blindness by Howie Horrocks and fatigue are among the dental professional’s ongoand Mark Dilatush ing obstacles to successful shade matching. Dr. Ochi will enlighten the dentist and ceramist on the dimenDentaltown.com sions of color, the effect of metamerism and other phesearch Dental Marketing Summit nomenon using actual examples from his own cases. By being fluent in the language of color, we can sharpen our perception of color, better understand existing color dynamics, make better Treating predictions and communicate more clearly Worn about color. Smiles A review of these concepts as rules by Dr. John Nosti and guidelines will be presented in a manner that can be utilized to resolve Dentaltown.com complex aesthetic problems. search Worn Smiles The Power of the Question... How to Move Your Patients from Denial to Action by Mary Osborne Internationally known speaker Mary Osborne will help you become a more effective communicator by learning to follow up on difficult questions and comments from patients. You will continued on page 18 16 SEPTEMBER 2012 » dentaltown.com Meet M eet TThe he Latest L atest Additions Additions TTo o TThe he G Gendex ende x FFamily amily NE NEW W from f rom G Gendex! ende x! Your Y our IImaging maging Future Fu t ur e S Starts tar t s TToday! ooday! EEmbodied mbodied in in a sturdy, sturdy, ergonomic ergonomic design, design, tthese hese ddynamic ynamic eextraoral xtraoral iimaging maging ssystems ystems ddeliver eliver hhigh-quality igh-qualit y rrepeatable epeatable rradiographic adiographic results results using using efficient ef ficient tools tools such such as as EasyPosition™ EasyPosition™ aand nd eeasy-to-use asy-to-use ttouchscreens. ouchscreens. Cone Beam Beam 3D 3D Imaging Imaging Systems Systems P Cone Panoramic X-ray X-ray Systems Systems P Panoramic Intraoral Intraoral X-ray X-ray Systems Systems Digital Sensors Digital IIntraoral ntraoral S en s o r s Digital X-ray Digital X hosphor PPlates lates -ray PPhosphor 2012 12 Gendex Dental Systems, 906.9044/09.12Rev2 ©20 LLearn earn m more ore aabout bout tthe he G GXDP-300, XDP-300, G GXDP-700 XDP-700 and and tthe he gendex.com ndex.com ffull ull line line of of G endex iimaging maging ssolutions olutions at at ge Gendex Gendex Dental Systems www .gendex.com www.gendex.com Call toll-free: 1-888-339-4750 FREE FACTS, circle 46 on card Intraoral Intraoral Cameras C am e r a s Imaging Imaging Software Soff tware continuing education update continued from page 16 learn how to check out assumptions; ask clarifying questions; and provide information in a way that is clear, concise and relevant to the needs of each patient. In spite of our best efforts to educate patients about the need for dental care, many patients delay and avoid treatment that we know can help them. We struggle to understand what gets in their way, and how to motivate them to take action. We sometimes get tired of being seen as the person with the bad news, rather than someone who is there to help them. The process of making choices about health is complex, but it does not have to be a mystery. This course will provide participants with a sixstep cycle for helping patients make healthy choices. You can help your patients move “In spite of our best efforts to educate through this process without using manipulation, fear or nagging. You can learn to ask claripatients about the need for dental care, fying questions, and give information that many patients delay and avoid treatment connects with the values of each individual. This course will help you become a better listhat we know can help them.” tener in your personal life, as well as your professional life. It will challenge your assumptions and offer you language that is both authentic and powerful. It will help you develop long-term, trusting relationships with your patients. It will allow you to close the gap between what they think they want from you, and what you know you can do for them. A couple of months ago we released the best and most popular course on dental marketing there is – Dental Marketing Summit Series by Howie Horrocks and Mark Dilatush. This series is designed and delivered to assist any dentist with the total understanding necessary to promote dentistry properly, effectively and efficiently. Participants will receive personalized marketing plans and the book Unlimited New Patients – Volume 3 as part of their course material. And released in January 2012 and rapidly becoming Dentaltown’s most popular CE course – Treating Worn Smiles by John Nosti. Ever wondered how Dr. John Nosti turns those worn-down teeth back into a beautiful smile as he has shown so many times on our message boards? Join Dr. Nosti as he reviews the main causes of occlusal breakdown in patients and discusses ways to engage your patients and get them enrolled in their treatment, as well as review his treatment protocol from start to finish on these complex cases. Unlike many teaser courses, this one-hour presentation is fast-paced and teaches you what you need to know to start your functional cosmetic practice today! Enjoy learning from the comfort of your home! ■ To search for a course: 1. Go to the Dentaltown.com CE page at: http://dentaltown.com/onlinece 2. Enter your keywords in the box at the left 3. Click the “Search Courses” button (Do not press “Enter” or “Return”) 18 SEPTEMBER 2012 » dentaltown.com The bulk fill flowable strong enough 3M, ESPE and Filtek are trademarks of 3M or 3M Deutschland GmbH. Used under license in Canada. © 3M 2012. All rights reserved. 1. Compressive strength. 2. In vitro data on file. to be called Filtek™ From one of the most trusted innovators of restorative solutions comes Filtek™ Bulk Fill Flowable Restorative. s5PTOSTRONGERTHANTHELEADINGBULKlLLmOWABLE1,2 s.EARLYTWICETHEWEARRESISTANCEOFLEADINGBULKlLLmOWABLES2 s#HOICEOFDELIVERIESEASYTOUSECAPSULESORSYRINGES s/RANGECOLORISEASYTOIDENTIFYANDASKFOR s&LOWABLEVISCOSITYMAKESITEASYTOACHIEVEGOODADAPTATION Filtek ™ Stronger is better. Bulk Fill Flowable Restorative www.3MESPE.com/filtekbulkfill FREE FACTS, circle 31 on card dentaltown staff Editorial Advisory Board Editorial Director Thomas Giacobbi, DDS, FAGD • tom@farranmedia.com Hygienetown Editorial Director Trisha O’Hehir, RDH, MS • trisha@farranmedia.com Editor Benjamin Lund • ben@farranmedia.com Associate Editor Chelsea Knorr • chelsea@farranmedia.com Assistant Editor Krista Houstoun • krista@farranmedia.com Creative Director Amanda Culver • amanda@farranmedia.com Graphic Designer Corey Davern • corey@farranmedia.com Vice President of Sales & Business Development Pete Janicki • pete@farranmedia.com Regional Sales Managers Mary Lou Botto • marylou@farranmedia.com Steve Kessler • steve@farranmedia.com Geoff Kull • geoff@farranmedia.com Executive Sales Assistant Leah Harris • leah@farranmedia.com Circulation Director Marcie Donavon • marcie@farranmedia.com Circulation Assistant Kami Sifuentes • kami@farranmedia.com Marketing Director/Online Community Manager Kerrie Kruse • kerrie@dentaltown.com Marketing & Events Coordinator Marie Leland • marie@farranmedia.com Director of Continuing Education/Message Board Manager Howard M. Goldstein, DMD • hogo@dentaltown.com I.T. Director Ken Scott • ken@farranmedia.com Internet Application Developers Angie Fletchall • angie@farranmedia.com Nick Avaneas • niko@farranmedia.com MultiMedia Specialist Devon Kraemer • devon@farranmedia.com Publisher Howard Farran, DDS, MBA • howard@farranmedia.com President Lorie Xelowski • lorie@farranmedia.com Controller Stacie Holub • stacie@farranmedia.com Receivables Specialist Kristy Corley • kristy@farranmedia.com Seminar Coordinator Colleen Hubbard • colleen@farranmedia.com 20 SEPTEMBER 2012 » dentaltown.com *Continuing Education Advisory Board Member Rebecca Bockow, DDS Krieger Aesthetic & Reconstructive Dentistry Seattle, WA William Kisker, DMD, FAGD, MaCCS* Dental Care of Vernon Hills Vernon Hills, IL Lee Ann Brady, DMD Arrowhead Dental Professionals Glendale, AZ Kenneth Koch, DMD Real World Endo Wilmington, DE Dennis Brave, DDS Real Word Endo Wilmington, DE Arnold Liebman, DDS Dr. Arnold I. Liebman Brooklyn, NY Doug Carlsen, DDS Golich Carlsen Denver, CO Stan Mcpike, DDS Stan Mcpike, DDS Jonesboro, AR Howard M. Chasolen, DMD Sarasota, FL John Nosti, DMD, FAGD, FACE Advanced Cosmetic and General Dentistry Mays Landing, NJ Mark Fleming, DDS* Belmont Dental Care Scottsdale, AZ Krzysztof Polanowski, DDS Stomapol Serocka, Wyszkowa, Poland Seth Gibree, DMD, FAGD North Georgia Smiles Cumming, GA Jay Reznick, DMD, MD Southern California Center for Oral and Facial Surgery Tarzana, CA Stephen Glass, DDS, FAGD* Advanced Dentistry of Spring Spring, TX Lloyd Ritchie Jr., DDS Lloyd K. Ritchie Jr., DDS Pensacola, FL Howard Golan, DDS, JD, MWCLI Golan Family Dentistry New Hyde Park, NY Donald Roman, DMD, AFAAID Roman Dental Arts Paramus, NJ Brian Gurinsky, DDS, MS Brian Gurinsky, DDS, MS Denver, CO Tom Schoen, DDS Schoen Family Dentistry Wabasha, MN Eyad Haidar, DMD Weston Dentistry Weston, MA Timothy Tishler, DDS Northbrook Dental Care, Ltd. Northbrook, IL Joshua Halderman, DDS Northstone Dental Group Columbus, OH Glenn van As, BSc, DMD Canyon Dental North Vancouver, British Columbia, Canada Glenn Hanf, DMD, FAGD, PC McDowell Mountain Ranch Dentistry Scottsdale, AZ © 1999–2012 Dentaltown.com, LLC. All rights reserved. Printed in the USA. Copyrights of individual articles appearing in Dentaltown reside with the individual authors. No article appearing in Dentaltown may be reproduced in any manner or format without the express written permission of its author and Dentaltown.com, LLC. Dentaltown.com message board content is owned solely by Dentaltown.com, LLC. Dentaltown.com message boards may not be reproduced in any manner or format without the expressed written consent of Dentaltown.com, LLC. Dentaltown makes every effort to report clinical information and manufacturer’s product news accurately, but cannot assume responsibility for the validity of product claims or typographical errors. Neither do the publishers assume responsibility for product names, claims, or statements made by contributors, in message board posts, or by advertisers. Opinions or interpretations expressed by authors are their own and do not necessarily reflect those of Dentaltown.com, LLC. The Dentaltown.com “Townie Poll” is a voluntary survey and is not scientifically projectable to any other population. Surveys are presented to give Dentaltown participants an opportunity to share their opinions on particular topics of interest. LETTERS: Whether you want to contradict, compliment, confirm or complain about what you have read in our pages, we want to hear from you. Please visit us online at www.dentaltown.com. WHAT A DIFFERENCE A DAY MAKES 10. 10.9 4.8 4. .8 G-CEM™ Automix 5.3 3 3.9 3. † RelyX Unicem Clicker Maxcem Elite† 4.2 4..2 1.8 1..8 G-CEM™ - Str Stronger ronger o by Design G-CEM’ss advanced formulation provides G-CEM’ provides higher tensile strength str ength within the critical first 24 hours. Which material would you trust? G-CEM™ Capsules Now G-CE Indicated for Post & Core Indicat Cem Cementation with our G Elongation Tips! NEW GC FREE FACTS, circle 45 on card '#!MERICA)NCs8FTUUI4USFFU"MTJQ*-ttXXXHDBNFSJDBDPNtXXXHDBNFSJDBDPNUSBJOJOHtª($"NFSJDB*OD *OUFSOBMUFTUJOHEBUBPOGJMFp/PUBSFHJTUFSFEUSBEFNBSLPG($"NFSJDB*OD howard speaks column » Practice with Purpose by Howard Farran, DDS, MBA, Publisher, Dentaltown Magazine In the July 2012 issue of Dentaltown Magazine, I wrote about the importance of a purpose-driven life and the difference between people who have a passion for what they do vs. the poor souls who trade time for money. I wrote a little about giving your team a purpose as well, but I saved the bigger idea for this column, which is giving your entire practice purpose. Not just your staff, not just you, not just the chairs and the bricks and the mortar, but the driving philosophy of your entire practice. Your practice’s purpose gives you clear-cut direction. If you take a team of people who place a high value on profitability, every decision they make will go toward maximizing profits. On the other hand, you might have a group of people who highly value customer care and will do and spend almost anything to make sure their customers are well taken care of. Put those two groups together and you’re going to see some battles. One team might want to hold back on spending money in order to lower overhead, while the other team really wants to implement something new to offer customers at the expense of the bottom line. That’s why it is so important for companies – large and small – to make their values and their purpose crystal clear. That’s where a mission statement comes in. Yes, even though you might consider yourself “just a dental practice,” you need a mission statement. A mission statement explains to your customers and your team what your goal is and why your business exists. Southwest Airlines’ mission statement says, “Southwest Airlines is a company that is for anyone and everyone that wants to get from point A to point B by flying. Our service and philosophy is to fly safe, with high frequency, low-cost flights that can get passengers to their destinations on time and often closer to their destination. We fly in 58 cities and 30 states and are the world’s largest short-haul carrier and we make sure that it is run efficiently and in a economical way.” In a rather succinct 80 words Southwest Airlines lays out exactly what it does, and if you’ve ever flown Southwest, it’s apparent that its employees take this mission statement to heart. Other mission statements use broad strokes. Take Sears’ for instance: “To grow our business by providing quality products and services at great value when and where our customers want them, and by building positive, lasting relationships with our customers.” Pretty broad (actually, a little too broad… and maybe a bit vague), but that’s OK, because when you delve into your company’s list of core values, you can further define your mission. And in case you were wondering, Dentaltown’s mission statement is: “To better dentistry by connecting dental professionals through traditional and innovative media.” Now that you’ve explained who you are and what you do, it’s time to explain the “how” through developing your core values. Core values are extremely important. Without them, your team members will make all of their decisions based on what they think is best – which may not actually jibe with the practice’s philosophy. You can’t afford contradiction and infighting; everyone needs to be on the same page and adhering to the same values, otherwise you’re not going to move forward. Your company needs to make clear to the entire team what it values and how it will conduct business. Some companies have five core values, some have 25. We spent months developing the core values for Dentaltown and my dental practice, Today’s Dental, and whittled our list to what we thought are the 12 most important values we, as a company and a dental practice, needed to adhere to. If someone doesn’t “get” my corporate culture, I can get them right out the door permanently. First off, we all decided it was important to create a fun, positive and professional environment. People don’t want to come to work and deal with all the catty, tacky garbage people tend to bring into an office, which eventually makes people feel bad. These are your teammates and they’re your allies. We require our teams to be passionate, enthusiastic and determined to make a difference. Try as hard as you can but you can’t train people to be these three things. You must make sure you’re hiring people who carry these traits and be prepared to jettison those who do not. continued on page 24 22 SEPTEMBER 2012 » dentaltown.com FREE FACTS, circle 47 on card howard speaks column continued from page 22 Find us on Facebook www.facebook.com/dentaltown Be humble. This is something a lot of people have trouble with – myself included. When you’ve gone to school for eight years and you come out ready to champion the oral health of your town, it comes with a little bluster. But just because you’re a doctor and you make the big bucks, and you’re talking to the mother of a caries-ridden two-year-old and she’s pouring Mountain Dew into his mouth, doesn’t mean you get to be a high-falootin’ jerk. You have to be a leader. You can’t chastise her or make her feel bad. I have had patients who have come in and said, “If I don’t give her Mountain Dew she’ll cry.” You’ve got to be calm, take the high road and say, “OK, but what is your baby doing right now? She’s crying because she has a toothache, and it could be caused by the Mountain Dew. You’re not a bad person. You just did what you thought was right, but it’s my job to empower you to make higher quality decisions so that your daughter keeps her teeth for the rest of her life.” Remember, you exist to teach, not criticize. “Empower your staff. Be helpful. Coach them. Invest in training your team and when they are finished training, get them some more!” You have to embrace and drive innovation. You have to adopt all technology that makes you do dentistry faster, easier, of a higher quality and at a lower cost. Macroeconomics is made up of three things – people, technology and capital. You have to embrace all new technology. You’ve got to follow the golden rule (“Treat others like you would want to be treated”); the common thread found at the heart of every major religion. Simple enough, right? Not really… Let’s say your child was injured or sick and you needed to take her to the emergency room. Your child might be scared and might start asking the nurse questions. Would you really want to hear the nurse say, “I’m sorry, I can’t talk about this with you. The controlfreak doctor says I can’t talk to you like a human.” Nobody wants to hear that, and certainly nobody wants to say that, but when someone calls up your practice and your front desk can’t explain what they think because you’ve got them gagged, there’s something wrong. Mistakes will be made. Be accepting and accountable, and move forward. You’re not perfect, doc. Nobody is. There’s a reason why we call it a “dental practice” – nobody’s perfected it, and nobody ever will. We are our own worst critics; if someone screws up, help them realize their mistake, redirect if it’s needed and then move forward. You don’t laugh at them or chastise them or belittle them. Mistakes are an opportunity to learn. Speaking of which… Never stop learning. This is a favorite of mine because if your practice chooses to adopt this particular core value, I can help you and your team along by shamelessly promoting Dentaltown.com’s awesome line-up of online continuing education courses. You don’t have to take notes. You don’t have to get a hotel. You don’t have to buy an airline ticket. And all of our courses will not just benefit you but your whole team. Why don’t you do something educational and morale boosting for your team like Terrific Tuesdays, when every Tuesday you spring for pizza and the whole staff stays in and watches a one hour-long online CE course given by the best instructors around the world? It’s important to continue improving your knowledge base and your skills. Keep learning new techniques that will start making your practice money, like sleep dentistry or implants. If you’re on my team, you need to be honest and respectful. Integrity is everything. You have to report your cash because if you don’t your staff thinks it’s OK to steal from the IRS, therefore it’s OK to steal from you. You have to warranty all your work. You have to be honest. If you screw up, you tell a patient, hey I’m a human and I just broke the bur off into your nerve and this is what I did. Don’t cover it up. Don’t lie. It just makes things worse. Be honest, get it all out front. You have to balance life and work and be fully present in both. To take this a little further, I’ve got my four Bs: my body, my babies, my business and my babe. If you don’t take care of your body, then babies, business and babe don’t matter because you’ll be dead. You stay healthy in order to be there for your family and your business. So many of us are workaholics. We ignore our families until they want nothing to do with us and we get upset when they eventually only love us because we give them money (because that’s the only part of you you really ever gave them). It disappoints me when dentists take personal calls from their spouses all day long but won’t let their staff take personal calls from their spouse or their children. When your kid is having a crisis, you reschedule all of your appointments, but when your hygienist’s child is facing a crisis, you raise hell and start making threats. It’s an awful double standard. Remember, treat other people how you want to be treated. continued on page 26 24 SEPTEMBER 2012 » dentaltown.com #(&$($# ( ( (((%$(%(%$$#$"(CO. ( ( ( ( ( ( before after results like these... ...consistently. continuous refrigeration heat is any whitening gel’s worst enemy. FREE FACTS, circle 44 on card The warmer gels get, the less potent they become. ( ( $("($("$%" ( ( ( (( KöR® (('&%$#"%"!(%( ($&#( refrigerate an entire line of whitening gels from the #"$(( (( "$#(( "$%(( (( ##%#(( $&#(( (( %"!(( $&#(( %$(( (( $#"$(( "(( #(( $(#%#(" ( ( % $#"$(%"!(# ( ( $ ( $ ( ( ( $("#( ( ( of many ways KöR Whitening relies on science and ( ( ( ( ( ( $ (("$ ( ( !%($(&#((&%##($&#(# The Science of Whitening™ dr. dr. rod rod kurthy k ur Developer D e ve l o p e r & W Whitening hi tening SScience cience EExpert x 888-816-7764 ###"$# $ howard speaks column continued from page 24 Strive to make everyone feel safe, valued and important. I’ve witnessed dysfunctional staff meetings where the doctor barks orders or makes a decision before talking to the staff, and the whole team just looks at him, their eyes as wide as saucers, and before anyone can ask a question the team is dismissed and everyone runs away. That is so dysfunctional. I remember the last time I ever held a staff meeting like this. I told my staff we were buying a CEREC milling unit and my assistant Jan spoke up and said, “That’s the stupidest thing I’ve ever heard in my life.” It wasn’t because she thought buying a CEREC was a bad idea, it was because our office needed to be updated. After that meeting, we argued about this for about a month. Eventually, and with some long-term financial planning, we all got what we wanted. The point of this story is, in that month while Jan and I butted heads, not once was she afraid that she was going to lose her job because she stood up to me. My team knows I’m not going to fire them or abuse them for standing up to me. We can disagree and have heated debates, but they must be done in a respectful way so nobody fears losing their job just because they disagree with me. You need this in a practice because it allows your team ownership of all of the decisions that are made. Be remarkably helpful. Give a man a fish and you feed him for a day. Teach a man to fish and you feed him » Howard Live Howard Farran, DDS, MBA, is an international speaker who has written dozens of published articles. To schedule Howard to speak to your next national, state or local dental meeting, e-mail colleen@farranmedia.com. 2012 29 SEP Excellence in Dentistry 2-3 OCT Asteto Dent Labs 6OCT American Orthodontic Society Dallas, Texas www.profitabledentist.com Jennifer Jones – 812-949-9043 Newark, New Jersey mdaich@aol.com Memphis, Tennessee Barbara Zuniga – 800-448-1601 bzuniga@orthodontics.com www.orthodontics.com 26 SEPTEMBER 2012 » dentaltown.com for a lifetime. Empower your staff. Be helpful. Coach them. Invest in training your team and when they are finished training, get them some more! I can’t say enough about online CE. Your hygienists and assistants should know exactly what is going on with a root canal. If you want your receptionist telling people how much a root canal costs, she should at least know what a root canal is. Have her take a CE course on Dentaltown.com. In one hour, she can learn what a root canal is, know how to make one better and faster and then when she’s done with the root canal course, she can explain what she learned to patients (and tell them how good you are at it). Empower everyone with knowledge – it’s the best help you can give. Our final core value prompts our team to create opportunities to make our customers feel special. In these turbulent economic times, why are you taking off your gloves and mask and slinking back to your office while the local anesthetic sets in? You need to take these golden opportunities to bond with your patients, share things with them and listen to them. At the very least, review their social network. Why not?! They’re just going to be sitting there soaking up the Novocain anyhow. Say to them, “By the way, how’s the rest of the family? I haven’t seen your husband in a while. When’s the next time he’s going to come see me?” Review the treatment plan – not just of your patient in the chair, but of their family as well. Say, “OK, your kids are nine and 10. We talked about sending them for an orthodontic consult when your daughter is 12 and your little boy is 13…” Engage them. Bring up their pano, their digital X-rays. Stay in that operatory to teach. Ensure everyone in your office is a teacher. Give everybody a purpose to teach, you want a measurable impact on the improvement on everyone’s oral health from when you graduated from school to when you retire. Being clear about your purpose is one thing, but actually following your own core values is another. You might spend a year coming up with your company’s mission and core values, but without consistent follow through, they won’t mean a damn thing. When you review your employees, you must hold them accountable to all of your practice’s values. The staff should also have the freedom to police each other. If someone’s behavior isn’t in line with any of your core values, that person needs to be called out and be held accountable for their actions. Everyone should have the opportunity to change their ways, but if someone on the team is consistently not adhering to any of your company’s values, perhaps it’s time that person find another practice whose values are more in line with his or her own. ■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circle 42 on card professional courtesy column » The Magical Mystery Office Tour by Thomas Giacobbi, DDS, FAGD, Editorial Director, Dentaltown Magazine Do you give tours of your dental office? I was asked this question recently while taking a tour of Adec’s manufacturing facilities in Newberg, Oregon. I suspect your initial reaction was similar to mine: “Is that something that patients would want to do?” and “I don’t have time for something like that.” I am not advocating that you turn your office into a museum with guided tours, rather that you think about your office through the eyes of a patient taking a tour. The A-dec tour left me with a very positive impression of their company for the following reasons: Every inch of each factory building was swept clean, the workstations were organized and every employee we passed along the way had a smile on their face. Notice the first things I mentioned about the tour had nothing to do with how they make the chairs? Our patients are no different. Since I’m a geek dentist, I had tremendous appreciation for the process of building a dental chair and delivery unit from the ground up. It is a fascinating orchestration of separate processes that come together in an exquisite way. The principals of Just-in-Time management are at work and nearly every job can be tracked to a specific order. The employees are clearly empowered and loyal – the younger employees have been there 10 years! Another fine example is the Innovation Center at 3M headquarters in Minnesota. This building serves as a center for visitors from many different industries from all over the world. It is a showcase of the many technologies that 3M has available to create the products that we use every day inside and outside of our dental offices. The tour is more than just look and see – it is an education about their company, its history and the culture of innovation. If you went into engineering instead of dentistry, this could be a dream job. Once again, many of the employees I have encountered during my numerous visits have many years of service under their belts. 28 SEPTEMBER 2012 » dentaltown.com Let’s turn this discussion back to our dental practices and ask a few essential questions: • Would you be happy to give any patient a complete tour of your office at any time? • Are there any locations within your office that you would not be proud to show due to a lack of organization or cleanliness? • How many team members do you have that would make great tour guides? • Would your tour guide be able to share the culture of your practice? • Do you have a written mission statement? Are your team members familiar with this document? • When your patient meets other team members along the way, would they be impressed by their attitude and commitment to the practice? • Could you (the Dr.) demonstrate or describe the things you do behind the scenes to ensure that your patients receive the best care possible? • Is there anything that you do in the practice you would not want a patient to see? To be clear, I am not suggesting that your office must be filled with brand new equipment or that you must be as rich as a multi-billion dollar company. The self-examination that the answers to these questions will provide is a great way to find out if you are working in the practice of your dreams. Ask your team members to give each other a tour of the office with a critical eye. If you would like to really learn something about your office, ask three or four team members to each do a video tour of the office with their cell phone camera or one that you provide. Be sure they work separately as this will provide different perspectives. Their videos will provide new insights into the strengths and weaknesses of your practice. If you learn something new about your practice with this exercise, or if you have any comments to share, please send an e-mail to: tom@dentaltown.com. ■ Bluephase Style ® LED Curing Light Very small, cures all. The latest advancement in LED curing lights s0ATENTED0OLYWAVE™TECHNOLOGYTOCUREALLDENTALMATERIALS1 s3PECIALLYDESIGNEDLIGHTPROBEFOREASYACCESSTOPOSTERIORTEETH s#ORDLESSORCORDEDUSE &ORMOREINFORMATIONLOGONTOivoclarvivadent.com/bluephasestyle 100% CUSTOMER SATISFACTION GUARANTEED! ivoclarvivadent.com Call us toll free at 1-800-533-6825 in the U.S., 1-800-263-8182 in Canada. ©2012 Ivoclar Vivadent, Inc. Bluephase and Polywave are trademarks of Ivoclar Vivadent. 1 All materials known to date in the range of 385 – 515 nm FREE FACTS, circle 35 on card second opinion column » The Dilemma of Dental Aid Therapists by Fred Joyal There is an ever-increasing amount of buzz about dental aid therapists, especially in light of the recent Frontline coverage on access to care and corporate dentistry. I’m going to try to distill this down to its essentials. First, let me say that this is an issue dentists need to confront head-on; otherwise government is going to feel the pressure to solve the access to care issue for you. As you might know, there are several states that are training dental aid therapists already (DATs, as I will call them), and more are considering it. The issue as I see it has five different interrelated elements. They are: 1. Access to affordable dental care for about onethird of the population; 2. Lack of basic understanding of oral health in about two-thirds of the population; 3. The rising cost of dental school and subsequent student debt; 4. Ignorance of the total economic impact of the dental health crisis; 5. The scarcity mindset of many dentists. Access to Care This is both a geographic and economic problem. Many people cannot afford even basic dentistry. They are unlikely to have any dental “insurance,” and if gasoline goes up 50 cents, every bit of their discretionary income disappears, if they had any to start. I know that they might still spend money unwisely – on tattoos, cigarettes and things like that – but you won’t change that about people. I believe in focusing on what realistically can be changed, rather than pointlessly pontificating about what people should do. Access to care is also tied directly to the next two elements. Dental Health Education People are woefully ignorant of how and why to take care of their teeth. At the lower income levels people are also often misinformed, believing, for example, that since deciduous teeth are going to fall out anyway, there is no need to take care of them. But it is not just the lower class. At every income stratum millions of people do not appreciate the essential nature of oral health. This will not be solved by some educational program or ad program. It would take hundreds of millions of dollars and a really effective campaign. Who is going to do that? The ADA? Not a chance. They’d have to increase dues by $1,000 a year. 1800-DENTIST, a large voice to consumers, already spends $50 million a year, and it’s a blip on the screen in terms of changing awareness. Dental School Tuition The average cost of dental school, including tuition and living expenses, now exceeds $100,000 per year. Students typically graduate with debt in excess of $250,000, and the interest rate for graduate student loans is double what it is for undergrads. The money that was once used to buy a practice is now used to service that debt. And directly related to access to care is the fact that a new dentist is not going to practice in an underserved area like rural Tennessee for two reasons: one, she doesn’t want to make $70,000 a year and only do extractions, and two, she doesn’t want to live there. When I talk to dental students, they all want to practice within 10 miles of where they would like to live. They give almost no consideration to how many other dentists are already there, which is why we have such a wide disparity across the country in providers per capita. Economic Impact States and counties are just starting to realize that when they cut state aid for dentistry the problem and cost doesn’t go away (shocking!), but the burden is shifted to ERs, where treatment costs an average of 10 times as much, virtually all of it paid by the county. The exponential savings of preventive care is never more evident than in dentistry, but few legislatures get this. And even fewer are calculating the impact on absenteeism and productivity of employees with dental pain. And even worse is the downward spiral created in children’s lives when tooth pain keeps them out of school, affecting their learning, and inevitable tooth loss limits their job opportunities. continued on page 32 30 SEPTEMBER 2012 » dentaltown.com FREE FACTS, circle 22 on card second opinion column continued from page 30 Scarcity Despite the fact that 30 to 50 percent of the population doesn’t see a dentist regularly, many dentists complain that there isn’t enough opportunity, and worry that dental aid therapists will take away even more income from them than the recession has. I believe that dentistry is the most abundant profession in the country, but that requires adaptability. We need to evolve how our services are delivered. I sincerely believe that dental aid therapists have the potential to address all these issues. Before you fetch the pitchforks, hear me out. First, it is never going to be feasible for most dentists to treat the underserved segment of the population. We are coming up on a shortage of dentists as it is, due to population growth outpacing graduates – by some estimate a shortfall of 35,000 dentists by 2025. And few of you can treat patients for 25 percent of your normal fees without eventually closing your doors. Second, the only way people learn anything is when they are listening. When it comes to taking care of their teeth, this happens when they are in a dental office. DATs will bring millions more people into dental care, and begin this education process. Furthermore, and this is no small point, many people with dental issues put off seeing a dentist precisely because they know that the diagnosis will be serious, as will the cost. It’s human nature. Many will believe that going to a DAT will be safer, because she won’t be able to do the whole treatment. And gradually they will be drawn into preventive care. Which leads to my third point: The more people visiting someone about their teeth, the more dentistry will be diagnosed and treated, especially if they are also being educated. I believe billions more in dentistry will be done. What this is called in marketing terms is “broadening the category.” Just as Invisalign did not destroy orthodontics, but instead created millions more cases with patients who would never have put brackets on their teeth, and whitening vastly expanded the cosmetic veneer market, this can happen in all of dentistry, if the proper gateway is created. DATs will tend to be smaller, storefront-type facilities, which will also create greater awareness. They will work hours that are more convenient to the lower classes. Governments will see the real economic benefit of this at some point, and start to support it more intelligently. (OK, I’m a wide-eyed optimist on this one.) We will never get all dentists to agree on this. And societies see their primary job as preserving dentists’ income, so they will not get behind it. But it’s coming. And it will not destroy dentistry. (They’ve had DATs in New Zealand for 90 years – no disaster yet.) So you can fight it, or see it as an opportunity. I know the argument is that people will not be getting good, professional dentistry. But they already aren’t. Just as supervised neglect is better than unsupervised neglect, infrequent treatment continued on page 34 FREE FACTS, circle 16 on card 32 SEPTEMBER 2012 » dentaltown.com FREE FACTS, circle 37 on card second opinion column continued from page 32 is better than none. And pretending that the problem will solve itself with proper education is a pipe dream. Here’s my recommendation: Embrace this, and as a dentist, create three or four dental aid therapist clinics in your area that essentially feed you cases as they arise from patients who cannot be treated by the DAT. (OK, maybe start with just one!) This is also what we call “a technology play” in business. These clinics will often be one or two person operations, where appointing, billing and record management could be a challenge. With the right technology you can manage them centrally. Your current PMS and phone system will handle it, most likely. Beyond that, you can also do remote diagnosis with each of those facilities – the technology is already there, with intra-oral cameras, digital radiography and Skype. Lastly, instead of fighting it, get involved in the training and regulation of DATs, so that states are not just making up rules that could botch the whole process. There are four stages of societal change: ignorance, denial, violent resistance and finally acceptance. The sooner we get to acceptance, the sooner this crisis abates, and the faster the dental category broadens. If I’m wrong, tell me why. I’m all ears. Feel free to write me at fred@1800dentist.com. ■ Author’s Bio Fred Joyal co-founded 1-800-DENTIST in 1986. As the company’s CEO, he has written more than 200 television and radio commercials and interacted with thousands of the most successful dentists across the country. Under Fred’s leadership, 1-800-DENTIST has matched millions of consumers with the right dentist, giving him unique insight into the mindset of the modern dental patient. Fred launched GoAskFred.com, a free online marketing resource, to share his expertise. He is also the author of Everything is Marketing: The Ultimate Strategy for Dental Practice Growth, which is available at www.goaskfred.com. You can reach Fred at fred@1800dentist.com. Stands out for blending in. No wonder it’s called the “Miracle Match” composite. Just one shade of Estelite Sigma Quick® invisibly blends with up to 10 shades to match its surroundings, eliminating the need to stock excess inventory. See how one shade will change your world! Try a FREE sample today by visiting www.themiraclematch.com. FREE FACTS, circle 27 on card 34 SEPTEMBER 2012 » dentaltown.com Upgrade to Brilliance Improve your performance. Add fluid maneuverability and see colors accurately for better tissue analysis. Compared to conventional halogen lights, A-dec LED delivers 25% more illuminance at one-fifth of the power consumption. If you already own an A-dec light, you may be eligible for special savings. For details about an upgrade, talk to an A-dec Customer Service Representative at 1.800.547.1883. Earn a CE credit by attending Dentalcompare’s live webinar LED Lighting for the Operatory (Sept. 25 at 1 p.m. PDT). For details and registration, go to a-dec.com/LEDwebinar. To learn how A-dec LED gives you exceptional performance and unparalleled ergonomics, visit a-dec.com/LED. FREE FACTS, circle 38 on card © 2012 A-dec Inc. All rights reserved. cosmetic townie clinical » More Single Tooth Isolation Anterior Composites Dentaltown Message Board > Cosmetic Dentistry > Cosmetic Dentistry > More Single Tooth Isolation Anterior Composites ▼ A Townie offers colleagues a collection of impressive single tooth isolation anterior composite cases. satchdds Member Since: 04/19/02 Post: 1 & 2 of 68 Fig. 1: Nineteen-year-old with leaky resin done by her pediatric dentist after ortho. Surpass, supreme and seam-free. F ig. 1 F ig. 2 F ig. 3 F ig. 5 F ig. 6 Fig. 2: From the lingual. Fig. 3: Closer. F ig. 4 ▼ Interested in other discussions regarding similar techniques? Check out the following message boards: My Single Tooth Isolation Technique Search: Tooth Isolation Composite Mock Up of Anterior Wear Case Search: Anterior Composite Fig. 4: Showing her the decay. Fig. 5: Perfect isolation. Fig. 6: Buildup prior to any trimming. This was bonded with Surpass, layers of different supreme. C-1 B as the base, A-1 E next with the incisal GT for the translucency. Then GT translucent over the A1E as enamel layer. Fig. 8: I did take off more from the incisal after this photo. I think it came out pretty good for a hack like me. [Posted: 1/25/2012] Figs. 9-16: She is getting married next month in Key West. I told her to replace this a few years ago at her initial exam. I whitened her last month and now we are ready to bond. F ig. 9 F ig. 10 F ig. 7 F ig. 8 F ig. 11 continued on page 38 36 SEPTEMBER 2012 » dentaltown.com The Th he Lightest Lighttest is no now ow even Lighter! The Lightest Mini LED! r r r r r SEE it Even Better – 45 Day, NO Obligation Trial 1.800.345.4009 www.DesignsForVision.com FREE FACTS, circle 33 on card cosmetic townie clinical continued from page 36 F ig. 12 F ig. 13 F ig. 14 F ig. 15 F ig. 16 F ig. 17 Fig. 17: Surpass, seam-free, Filtex WB, WE and some YT… how much do you all charge for this service? ■ JAN 12 2012 twmdds Member Since: 02/16/04 Post: 3 of 68 Satch, I love the technique and use it all the time. Thanks for teaching. ■ Tom JAN 25 2012 continued on page 40 UPCOMING COURSES THE HOTTEST TOPICS IN DENTISTRY! INCREASE YOUR PRODUCTION IMMEDIATELY The Absolute Best Value in Dental CE Offered Anywhere! Presented by: Louis Malcmacher DDS MAGD October 24 – Houston, TX Course objective: Learn HANDS-ON about the most trusted and cutting edge advances in general dentistry including operative dentistry, prosthodontics, CAD-CAM, lasers, Botox and dermal fillers, esthetic dentistry, oral medicine, lowering overhead control, total case acceptance and much more! October 31 – Orange County, CA November 2 – Los Angeles, CA Tuition only $97 per doctor, $47 per team member, or $197 per office (doctor plus up to 4 team members) 7 AGD PACE Participation CE credits. November 7 – Phoenix, AZ "Dr. Louis Malcmacher is a combination of the genius of Dr. Gordon Christensen and the entertainment of the Madow Brothers. We loved the Hottest Hands-On Topics course!" – Dr. Robert Fields, Van Nuys, CA November 14 – Chicago, IL SIGN UP Before October 1, 2012. Limited Attendance Call Today! 1-800-952-0521 or visit: CommonSenseDentistry.com FREE FACTS, circle 4 on card 38 SEPTEMBER 2012 » dentaltown.com FREE FACTS, circle 26 on card cosmetic townie clinical continued from page 38 satchdds Member Since: 04/19/02 Posts: 4 & 5 of 68 F ig. 18 F ig. 19 F ig. 20 F ig. 21 F ig. 22 F ig. 23 F ig. 25 Figs. 18-19: # 9 and 10 from F ig. 24 today. I coded these. MFL, F. I charged for the facial twice. Fig. 20: #9 isolated. Fig. 22: #10 isolated. [Posted: 2/7/2012] Fig. 26: Today’s rubber fun. Met this kid last week. Pepsi addiction. Since our conversation he has only had four cans (with meals). Figs. 27-28: Prior to trimming. Fig. 29: 2, 3, 5 and 7. 8 is next. Fig. 30: Prepping #8. Still loaded with dk. Fig. 34: And his #1 with b dk... this one is for Murph... full quadrant except 4 and 6. ■ F ig. 26 F ig. 27 F ig. 28 F ig. 29 F ig. 30 F ig. 31 F ig. 32 F ig. 33 F ig. 34 FEB 7 2012 continued on page 42 40 SEPTEMBER 2012 » dentaltown.com You went to dental school to become a dentist. Now Dr. Farran teaches you and your staff the business of dentistry. Dr. Howard Farran is sharing his proven techniques to increase your productivity and build your business. With this special, you’ll also receive a bonus DVD with Howard’s off-the cuff comments from his Howard Speaks series, bloopers from his live lecture and dental forms you can use in your practice today! All for only To order: call 480-445-9712 or visit www.dentaltown.com/onedaymba cosmetic townie clinical Raj D Member Since: 06/03/03 Post: 6 of 68 continued from page 40 Satch, beautiful work as usual. I recently started using rd for composites after years of using it only for endo. It makes life easy! Are you allowed to bill out the same surface twice like you did on numbers 9 and 10? Thanks for posting. ■ FEB 7 2012 skuzma2dds Member Since: 08/06/07 Post: 7 of 68 deserteagle Member Since: 09/20/06 Post: 12 of 68 Great work… and really great showcase. Certainly a great technique for longevity. ■ FEB 7 2012 Good work, Satch. Usually when I use the 212 retainer it won’t stay firm. How do you stabilize the retainer? Do you put some flowable on the lingual? ■ FEB 7 2012 satchdds Member Since: 04/19/02 Post: 13 of 68 Fig. 35: Emergency patient… lucky I have six chairs. Her son wanted mommy to try his cookie… that’s her story. F ig. 35 F ig. 36 F ig. 37 continued on page 44 FREE FACTS, circle 5 on card 42 SEPTEMBER 2012 » dentaltown.com TM SELF-ETCH BONDING SYSTEM T Shear Bond Strengths Surpass Scotchbond MP+ Optibond FL All Bond 2 ® ® Brush & Bond ® SE Bond Excite ® ® ® ® Dentin Enamel 58.2 60.1 37.7 39.2 48.2 49.2 36.1 42.1 33.7 18.8 43.7 28.5 22.1 23.4 . Order your supply today: T: 1.877.APEX123 | www.apexdentalmaterials.com FREE FACTS, circle 39 on card cosmetic townie clinical continued from page 42 F ig. 38 F ig. 39 F ig. 40 Fig. 38: I had to lock the clamp with composite buttons. ■ FEB 7 2012 ponderosa Member Since: 08/30/07 Post: 14 of 68 satchdds Member Since: 04/19/02 Posts: 15, 17, 20 & 21 of 68 Nice work, Satch. Are you using a mylar matrix and wedge for the interprox at all? ■ Gary FEB 7 2012 Not usually a wedge but occasionally the gingival interproximal area needs a mylar. I take it out as soon as I cure the composite to build up the contact and contours. [Posted: 2/8/2012] Here is an older guy with some decay on the facial of #10, with a 30-year-old crown. Since I have a rubber dam on I can now etch the porcelain with Ultradent Porcelain Etch. I hate sandblasting in the mouth... yuck. The porcelain is then treated with Apex Interface followed by surpass 2 and 3. The filling was done with Injectafil from a Centrix needle tip. Almost zero finishing was needed. continued on page 46 FREE FACTS, circle 17 on card 44 SEPTEMBER 2012 » dentaltown.com Award Winning Digital Sensors & Practice Management Software 3 Limited Time Offers Expires: Sept. 30, 2012 OPTION 3 OPTION 2 Digital Sensors OPTION 1 Excellent–Good Image Quality –Clinicians Report, September 2011 & An independent, nonprofit, dental education and product testing foundation. For the full report, call (800) 704-8494 & Practice Management Software Practice Management Software Digital D gi Digita Sensors Sen Interest Interest FREE Financing for12 Months With any sensor bundle purchase* FREE F “Paperless” “Paperl les Software With any Practice Management Software Purchase* Purchase these award-winning products together or separately. Combining DentiMax Practice Management software with DentiMax digital sensors makes for one very powerful system—allowing you to view digital x-rays while treatment planning at the same time. However, if your office is already married to either a practice management or digital sensor system, DentiMax can make your partial system complete. *Offers cannot be combined with any other offer. Expires September 30, 2012. Call for important qualification information and terms and conditions. Complete Bundle FREE Apple iPad 3 & Interest Interest In er t FREE Financing for12 Months With Complete Sensor & Practice Management Software Bundle.* Call Today! (800) 704-8494 FREE FACTS, circle 19 on card cosmetic townie clinical continued from page 44 F ig. 41 F ig. 42 F ig. 43 Fig. 41: Porcelain etch on the crown. [Posted: 2/15/2012] Fig. 44: This is #7 on a case that we are doing implants on an accident to his centrals that I just posted. Someone asked if I ever needed a mylar. Deep decay like this for the gingival area. Then remove the mylar as in the picture after the mylar one. Fig. 45: Mylar in place. F ig. 44 F ig. 45 F ig. 46 F ig. 47 F ig. 48 F ig. 49 Fig. 46: Mylar removed. Figs. 47-48: Lingual view before trimming. Fig. 49: The tissue between 7 and 8 is bad because we just pulled #8 and grafted him last week. Cantilever pontic off of a fractured # 9. See my other thread about the trampoline. [Posted: 2/20/2012] Figs. 50-54: This guy is a contractor. He lost his balance while installing a toilet and kissed it. Not kidding. That’s his story. F ig. 50 F ig. 51 F ig. 52 F ig. 53 F ig. 54 F ig. 55 continued on page 48 46 SEPTEMBER 2012 » dentaltown.com Premier® Implant Cement™ Secure Retention. 0REMIER )MPLANT #EMENT OFFERS THE STRENGTH AND DURABILITY OF RESIN CEMENTS ASSURING LONGTERM PERFORMANCE FOR PERMANENT IMPLANTRETAINED RESTORATIONS AND LONGTERMPROVISIONALSPremier Implant Cement will not wash out! Retrievability. 0OLYMER ELASTICITY AND A NONEUGENOL FORMULA MAKE 0REMIER )MPLANT #EMENT IDEAL FOR LONGTERM TEMPORARIES ANDANYIMPLANTRETAINEDCROWNSTHATMAYREQUIREADJUSTMENTOR RETREATMENT 7ITH NO CHEMICAL BONDING CROWNS CAN BE REMOVED MOREEASILYnIFNEEDED Easy to Use. 4HEAUTOMIXSYRINGEENSURESCONTROLLEDDOSINGAND THE UNIQUE TWOSTAGE AUTOCURING MAKES SEATING THE RESTORATION AND REMOVINGEXCESSCEMENTQUICKANDSIMPLE NEW! Premier® Implant Cement™ Value Pack 3 - 5ml syringes and 25 mix-tips Secure retention and retrievability in one unique cement. Save over 25% per syringe! Premier® Dental Products Company s 888-670-6100 s www.premusa.com s#OSMETICs%NDORestoratives(YGIENE0ERIOs)NSTRUMENTSs0ROSTHETIC "AIL#!!NINVITROANDVIVOEVALUATIONOFVARIOUSIMPLANTCLEANINGINSTRUMENTS FREE FACTS, circle 20 on card cosmetic townie clinical continued from page 46 F ig. 56 F ig. 57 F ig. 58 Fig. 55: Prior to bonding with surpass. ■ FEB 20 2012 mling Member Since: 11/20/08 Post: 22 of 68 What’s your technique for getting such nice contacts? ■ FEB 20 2012 satchdds Member Since: 04/19/02 Post: 23 of 68 I just build the composite against the thin and stretched r.d. The contact is as long as I make it. Very different than a contact made with a mylar. It’s more like the contact you get with plumbers tape. ■ FEB 21 2012 mling Member Since: 11/20/08 Post: 24 of 68 So you stretch the dam thin, place your composite, shape it and cure it, all while holding the dam tight? ■ FEB 21 2012 satchdds Member Since: 04/19/02 Posts: 25, 28 & 31 of 68 Sorry, no. I don’t need to hold the dam after it is stretched over the tooth. It is very thin. You just need to practice free-hand sculpting. [Posted: 2/28/2012] Crazy I keep getting these wrap around lesions… F ig. 59 F ig. 60 F ig. 61 F ig. 62 F ig. 63 F ig. 64 Fig. 59: Another Pepsi please. Fig. 60: This shot is for Dino… Fig. 61: This is #7 as you can see #6 and 8 are prepped. Fig. 62: #7 finished not trimmed. Fig. 63: Building the contact for #8. As usual surpass, seam-free and Filtek Ultra. Fig. 64: #6 isolated. Out the door a happy girl! continued on page 50 48 SEPTEMBER 2012 » dentaltown.com $#"! "#"$ $#"! "#"$ !" # ""#$" *)('&)%*$#)"!$ !)'%&$) # (((*%!#*'%&!(%!*) """ Dental Supply, LLC *)('&%($&#" !$' "%($)" %&'$'"$&%" """*"" """" $ $ $$$ $ FREE FACTS, circle 25 on card cosmetic townie clinical continued from page 48 [Posted: 2/29/2012] Figs. 65-66: I did this kid’s right side a couple of weeks ago… decay on 9, 10, 11, 12, 14 and a rotted wizzy. F ig. 65 F ig. 66 F ig. 67 F ig. 68 F ig. 69 F ig. 70 F ig. 71 F ig. 72 F ig. 73 Fig. 67: # 9 with a 9 clamp. Fig. 68: 9 unfinished. Fig. 69: #7 with a 212. Fig. 71: #11 loaded with sub g decay. Fig. 72: #11 with a 9 clamp. Fig. 73: And #16 with its goober. ■ FEB 29 2012 newdoc7 Member Since: 09/03/06 Post: 32 of 68 Nice! Are you placing the rubber dam after you prep? Thanks. ■ FEB 29 2012 satchdds Member Since: 04/19/02 Post: 33 of 68 FEB 29 2012 Find it online at: www.dentaltown.com 50 SEPTEMBER 2012 » dentaltown.com search Single Tooth Isolation ▼ » Yes, otherwise I would tear the dam. I prep with a split dam in the posterior. ■ Imagine the esthetics of a layered restoration 3M, ESPE and Lava are trademarks of 3M or 3M Deutschland GmbH. Used under license in Canada. © 3M 2012. All rights reserved. VITA and VITA SYSTEM 3D-MASTER are not trademarks of 3M. 1. Compared to other zirconias. 2. Data on file. from all-zirconia. The unique formula of Lava™ Plus High Translucency Zirconia provides significantly higher translucency1 and unprecedented beauty—without compromising strength. sThe patented shading system enables highly esthetic all-zirconia or traditionally layered restorations. sExcellent color match to the VITA® Classical Shade Guide and VITA SYSTEM 3D-MASTER® Shades. sHigh strength allows tooth-preserving 0.5 mm minimum wall thickness— requiring 3X less occlusal preparation than lithium disilicate glass ceramic because of its 3X greater strength.2 Lava Plus zirconia is the beautifully durable material of choice. www.3MESPE.com/LavaPlus FREE FACTS, circle 40 on card Receive $50 OFF a Lava Plus restoration at www.3MESPE.com/LavaPlus/Coupon Lava Plus ™ High Translucency Zirconia sleep medicine message board Sleep Study Standard of Care? » Dentaltown Message Boards > TMD & Occlusion, Sleep Apnea/Snoring and Appliance Therapy > Sleep Apnea/Snoring > Sleep Study Standard of Care fishdrzig Member Since: 10/25/02 Post: 1 of 24 drbglass Member Since: 10/16/01 Post: 2 of 24 One dentist thinks treating snoring without a diagnosis is malpractice. Do you agree? Is obtaining the results of a sleep study ordered by an MD standard of care prior to making a snoring appliance? FEB 22 2012 The study doesn’t necessarily have to be ordered by an MD, but it is standard of care that the diagnosis be made by a physician. FEB 22 2012 drbksmith Member Since: 08/25/02 Post: 3 of 24 And a diagnosis of snoring (benign or primary to rule out sleep apnea) can only be made after a sleep study. FEB 22 2012 fishdrzig Member Since: 10/25/02 Post: 4 of 24 Excuse my ignorance, but if a sleep study is not done and an anti-snore device is made, what could be some problems that arise for the patient? I ask because I have a patient who needs to know why and thought I would pick the Dentaltown brains on this forum. Thank you for your time. FEB 22 2012 drbksmith Member Since: 08/25/02 Posts: 6 & 15 of 24 Actually, the follow up sleep study is the most important, as you want to make sure the problem is corrected. Of course, you don't know what the problem is if you don’t do a study before. Tell your patient that there is a condition called “silent apnea,” where you solve the snoring, while apnea remains. Patients can think they are fine, when in fact, they aren't. [Posted Feb. 22, 2012] There are many apneics walking around who have been made silent with a Silent Nite some dentist made without knowing what he or she was doing. They think they’re “cured”... and maybe they are, but they might never know. The appliance, other than known side effects, probably won’t cause any problems, but it’s the proverbial Band-Aid over a squamous cell carcinoma. Why would you take a chance? FEB 22 2012 drbglass Member Since: 10/16/01 Post: 16 of 24 Do you think it would be treating below the standard of care to treat gingivitis with homecare without X-rays or probing for a complete diagnosis? You could eliminate the sign of gingival inflammation, and unwittingly allow the bone loss to continue. In this case, the lack of diagnosis cost the patient their teeth because of the fact that periodontal disease is on a continuum, and you only treated what you “saw.” Obstructive disorders are on a continuum as well. If you only treat what you “see,” you can eliminate the snoring but unwittingly allow the more significant underlying issue to continue, which can lead to even more significant comorbidities. In this case, the patient has the potential to lose more than a tooth. Simply stated: Treating snoring without a diagnosis is malpractice. FEB 22 2012 continued on page 54 52 SEPTEMBER 2012 » dentaltown.com FREE FACTS, circle 11 on card sleep medicine message board manro1 Member Since: 11/16/07 Post: 17 of 24 continued from page 52 Barry, not arguing here, just thinking out loud: If treating snoring only is malpractice, why is it that anyone can buy an over-the-counter snoring appliance? FEB 23 2012 drbglass Member Since: 10/16/01 Post: 19 of 24 For continued discussion on sleep apnea, visit these message board threads on Dentaltown.com. NTI and Sleep Apnea Search: Sleep Apnea Sleep, etc. Search: Sleep Great question – and the one I appreciate everyone is thinking about when we teach what is required. No need to be concerned about seeming argumentative. Not at all... great question. I have no idea what the FDA was thinking when it allowed those appliances to be sold; and why in the world the sleep docs haven’t gone crazy trying to stop it. But that doesn’t take the responsibility of diagnosis away from the health practitioner. It seems strange that puresleep.com should be allowed to mistreat patients – I get it. But I sure don’t want to be compared with any of them; either in the diagnostic portion or the treatment considerations including managing occlusal changes and other untoward effects. FEB 23 2012 Find it online at: www.dentaltown.com search Sleep Study » Register Now for Early Bird Pricing www.towniemeeting.com 54 SEPTEMBER 2012 » dentaltown.com FREE FACTS, circle 12 on card bisco corporate profile In 1981, Dr. Byoung I. Suh (initials B.I.S forming the first three letters of “BISCO”) had a vision for better resins. With focused research and a dedicated team, BISCO pioneered dental adhesion technology and many of the dental products you rely on today can be traced back to a humble lab in northern Illinois. Dentaltown Magazine spoke with Dr. Suh and his team to learn more about BISCO’s history and its future. Respondents President, Byoung Suh, PhD, MS, FADM Director of Clinical Education, Douglas Brown DDS, FAGD Executive Vice President, Paul L. Child Jr., DMD, CDT Director of Sales and Marketing, Tom Czervionke Director of Professional Relations, Carolyn D. Suh Director of Business Operations, Julie Suh Director of Research & Development, Janet L. Zuffa, PhD 56 SEPTEMBER 2012 » dentaltown.com by Benjamin Lund, Editor, Dentaltown Magazine If you were to bump into a dentist on the street who didn’t know about BISCO, how would you describe your company to him or her? Child: BISCO is an international dental restorative company that produces well-known products such as the All-Bond family of adhesives, Duo-Link resin cement, Z-Prime Plus and TheraCal LC. We specialize in making high-quality products that are chemical-based and required for successful adhesion to teeth and other dental substrates. BISCO is expanding into all areas of dentistry that are restorative-based and where we can provide products that are both innovative and better. bisco corporate profile period of time, assuring that materials are always fresh and will function at peak performance. Furthermore, BISCO is a direct selling company which allows the pricing of our products to be very competitive, thereby providing our customers the very best value for their purchases. Who would you say is your typical customer? Tell us about how BISCO got its start? Tell us a little about your evolution. Why did Dr. Byoung Suh choose dentistry? Carolyn D. Suh: During the 1970s, Dr. Suh had been working in the dental industry, synthesizing his own BisGMA resin and developing Adaptic-like, self-cured composites. In 1981, he decided to start his own dental company because he felt that dentistry needed new dental adhesives that would bond to dentin and to metal, and had some chemistry-based solutions in mind. By 1990, BISCO introduced All-Bond, followed by the improved version, All-Bond 2, in 1991, which revolutionized adhesive dentistry into what it is today. To what do you attribute BISCO’s successful penetration in dentistry? Carolyn D. Suh: BISCO’s success has always been attributed to Dr. Suh’s understanding of chemistry, and his dedication to research and knowledge of adhesion dentistry. His commitment to teaching and sharing information with dentists and other lecturers, as well as his dedication to the highest standards for quality products, has helped BISCO achieve its success over the last 30 years. How does BISCO set itself apart from its competition? Czervionke: Categorically, there are many similarities among products currently marketed in dentistry. BISCO takes great pride in developing products that not only provide the dentist with the highest level of quality but also offers the added assurance and confidence in the product they are using. It’s commonly known that there is a high degree of science at the core of every BISCO product, but more importantly, there is an even higher degree of integrity at the foundation of each developed product. It’s not about just marketing a product, but rather marketing the best product possible to meet the needs of the dentist and the patient. In addition, BISCO also develops and manufactures almost all their products in the United States. Products are virtually made-to-order, so products are not warehoused for any extended Czervionke: Generally speaking, there really is not a “typical” customer per se. BISCO’s customers come from all levels of experience, backgrounds and demographics. A common thread among BISCO’s customers is that they have high standards for the products they purchase and they have come to expect and consistently receive this from BISCO products. BISCO is certainly not the largest or most visible dental company, but we have a very strong and loyal customer base, which continues to grow. Tell me about research and development of your products. How does it happen from start to finish? Zuffa: New product ideas come from many sources… market research, customer requests, literature searches and patents. The products we develop stem from all of these things coupled with BISCO’s desire to keep scientific integrity at the forefront of what we do. When we talk about the product development process, it is an iterative process... something that we have refined over the years. Requirements change as we develop the product, but we keep our focus on maintaining the quality of the products that we produce. In general, it works like this: We have an idea that needs to be tested and we look at all the implications of the development, even though it is very early in the process (so we look at the technical, market, economic and manufacturing implications). Once those things have been demonstrated, we work on the development – can we make the product meet the market requirements? Is the product safe and effective, stable under the storage conditions? After that, we work on implementation. We follow a traditional Stage-Gate model of product development, coupled with the Design Control requirements spelled out by the FDA. The final stages of design transfer have to do with the actual continued on page 58 57 dentaltown.com « SEPTEMBER 2012 bisco corporate profile continued from page 57 product realization and manufacture of the material, packaging, advertising, etc. When we are ready, we “launch” another great new product to market. Of course, we analyze post-launch feedback to make sure that we have done our jobs correctly. How can a dentist get involved in the development of your products? Carolyn D. Suh: Many of BISCO’s product development ideas come from the feedback and input from our customers and our KOLs (key opinion leaders) who use our products and understand how BISCO can help improve clinical dentistry by utilizing our strong research and chemistry-based knowledge. We also have implemented a group called the BISCO Institute for Education & Innovation, a focus group formed of local dentists who meet at BISCO to discuss and evaluate new ideas and innovations to help improve everyday dentistry. How is BISCO branding itself today? What are you implementing to ensure your brand is the most pervasive in the dental profession, nationally and internationally? Child: BISCO is branding itself as the premier dental restorative company to go to regarding innovation, integrity and unquestionable products at competitive prices. We take pride in knowing our customers trust us 100 percent with their patients’ best care in mind. We are expanding this message of trust and loyalty to new customers every day through education and direct contact. BISCO will continue to grow and become a major source for all dentists worldwide for their needs. What’s BISCO’s current business philosophy? Julie Suh: BISCO’s business philosophy is best reflected in our key core value – integrity. Highest standards for our products, science-based product innovation, respect for others and promoting knowledge to benefit the industry are all aspects of integrity for BISCO. These values reflect the ethics of a true scientist, our founder, Dr. Suh. It is with these values that Dr. Suh has led BISCO for the last 30 plus years. Our business is not driven by numbers, it is driven by the desire to promote excellence and continual progress in dentistry for the benefit of our customers through products developed and activities conducted with integrity. Tell me about your team. What’s the culture like at BISCO? Julie Suh: Our employees are all part of the BISCO family. About one-third of our employees have been with the company for more than 15 years. We celebrate birthdays, anniversaries, weddings and births, and provide support to each other in times of need. While we maintain a professional atmosphere and strong business processes at BISCO, there is no corporate bureaucracy or formality to hinder our business operations. Our decision-making is usually by consensus, with just enough controversy to keep our decisions sharp. With almost everyone working in one location, working relationships are direct and personal, and communication is easy and quick. Tell me about your management team. What experience do all of you have under your belts? Julie Suh: Our management team consists of eight directors that report to our President Dr. Byoung Suh, or our Executive Vice President Dr. Paul Child, along with our Vice President of Finance and Administration Minsook Suh. The BISCO management team has experience working in small, medium and large companies (Fortune 500); public and private companies; a variety of industries; and of course, our clinicians have clinical experience. Our sales and marketing managers and directors have had significant experience in the dental industry before coming to BISCO, including companies such as GC America, Lifecore and Clinician’s Report. Our scientific directors have had relevant experience in medical device or polymer chemical companies. It is this diversity of experience in related industries that has allowed our management team to bring a variety of best practices to BISCO operations. What can a practice expect when it purchases a product from BISCO? Czervionke: Consistency of product, high quality and outstanding value – these would be the three main deliverables when purchasing a BISCO product. In addition, BISCO makes every effort to provide the highest level of customer care and service. BISCO’s technical staff is extremely well-trained in product knowledge and is able to assist a dental practice with a wide variety of product or procedural questions. BISCO consistently receives high marks in the ability to service our customer’s needs. How do you work with clinicians to ensure they are using your products in the best way possible? Czervionke: Utilizing the resources and expertise of clinicians and industry leaders is essential in the development and continued on page 60 58 SEPTEMBER 2012 » dentaltown.com BISCO’s new SELECT HV ETCH is a 35% high viscosity phosphoric acid etchant containing Benzalkonium Chloride (BAC), designed for the “selective etch” or “hybrid” technique – etching enamel margins without etching dentin. It can also be used for everyday total-etch restorative procedures. SELECT HV ETCH is formulated for optimized handling and accurate pin-point placement performance. • High Viscosity, ideal for enamel etching 20% OFF Like us on: Dentistry courtesy of Dr. Michael Morgan. Rx Only MC-10121SE YOUR FIRST PURCHASE of a SELECT HV ETCH Bulk Syringe Kit or a 4-5g Syringe Package. • Available in a convenient bulk syringe with refillable syringes • Contains Benzalkonium Chloride (BAC), an antimicrobial agent 800.247.3368 www.bisco.com Offer expires 10/15/2012. Promo code 12A09. U.S. customers only. Discounts cannot be combined with any other offer. FREE FACTS, circle 6 on card bisco corporate profile continued from page 58 implementation of dental products. BISCO makes every effort to work with clinicians at all stages of product development, from concept to post-market surveillance, to achieve the desired success and to provide the best possible materials to meet the demand of the clinician. What is the protocol if a dentist is experiencing any difficulty with one of your products? Are there people on staff who can speak the doctor’s language? Brown: BISCO sales professionals take pride in their accumulated knowledge. This knowledge is a valuable asset to our dentist/dental-auxillary customer. Our sales professionals are trained on solution-based delivery of this knowledge. You have challenges; we have solutions! Expect prompt, pragmatic and professionally delivered solutions to clinical challenges. Customer service professionals will immediately ask specific diagnostic questions and have dentists immediately available when needed to serve as clinical resources such as the Director of Clinical Education, Director of Research and Development, and always, Dr. Byoung Suh, BISCO’s founder. How does BISCO keep in touch with its customers? Czervionke: Unlike many of our competitors, BISCO being a direct selling organization allows us the distinct advantage of providing regular and personal contact with our customers in a variety of ways. In addition to strong telemarketing capabilities, BISCO maintains a strong presence in attending tradeshows, seminars and workshops. BISCO also routinely communicates with customers via newsletters, direct mail programs, and electronic and social media, in an effort to keep our customers current on new products, promotional opportunities and clinical information as well. BISCO is currently in the process of completing a new upscale Web site, which will pro- “BISCO products allow the clinician and auxillary to standardize clinical protocols for effective delivery of adhesion over and over again.” vide customers with easy access to a variety of informative and useful product, technique and procedural data. What is an interesting story about a customer interaction you had? Dr. Byoung Suh: At the Greater New York meeting five or six years ago, Adrian Jurim, a ceramist and master dental technician, approached me and requested that I develop a zirconia primer due to a recent experience he had. He relayed a story of a patient who’d had full-mouth reconstruction, all with zirconia as the substrate. A few weeks after final cementation, both maxillary canines became dislodged, and the patient swallowed them! Due to this request and story, we developed and launched a zirconia primer, Z-Prime Plus, which bonds chemically to zirconia. In your opinion, how does incorporating BISCO products impact a doctor’s overall practice? Brown: Incorporating BISCO products will make one a better dentist. BISCO chemistry is proven, reliable and simple. BISCO products allow the clinician and auxillary to standardize clinical protocols for effective delivery of adhesion over and over again. BISCO’s universally compatible adhesives and cements provide significant cost savings for the office and guaranteed clinical effectiveness! Think about the company’s most significant accomplishment. Can you tell us all about it? Dr. Byoung Suh: BISCO’s most significant accomplishment is not one of commercial or financial success, but that we have stayed true to my philosophy of business that has always been to put research, science and integrity first. By staying true to this business philosophy, BISCO is regarded worldwide as a company of integrity and the products are accepted as truly science-based materials by practitioners around the world. What are you most excited about in the upcoming year? Dr. Byoung Suh: I am excited about BISCO’s possible expansion into the regenerative line of products, designed specifically to lay the foundation for rebuilding tooth structure. This follows the successful launch of TheraCal LC, the first light-cured calcium silicate product to help remineralize tooth structure by stimulating hydroxyapatite growth. In addition, I am also excited to see BISCO products reach more dentists worldwide so that we can share the benefits of our science-based products with more patients. If you would like more information about BISCO, visit www.bisco.com or call 800-247-3368. 60 SEPTEMBER 2012 » dentaltown.com new product profiles CEREC Omnicam Sirona Dental Systems introduces the new CEREC Omnicam. Its revolutionary design features a new, ergonomic handpiece and special optics to guarantee unsurpassed intraoral access. New ColorStreaming allows continuous capture of the oral cavity as well as displaying the 3D data in full color – an industry first. The system is completely powder-free while still retaining Sirona’s high standards for precision. Additionally, the Omnicam records 2D and 3D data; captures half-arch and full-arch impressions quickly; and automatically eliminates substandard images. For more information or to schedule a free demonstration, visit www.cereconline.com. SR Phonares II Ivoclar Vivadent recently launched the SR Phonares II, the next generation of ultra-premium composite denture teeth. As the newest addition to Ivoclar Vivadent Removable, SR Phonares II have an optimized shape, shade and strength. The existing range of 22 anterior tooth moulds has been extended to include two new mandibular anterior moulds, L54 and L55, and the shades of the Phonares teeth have been precision matched to the A-D shade guide and include all 16 A-D and four innovative bleach shades. For more information, call 1-800-5336825 or e-mail mail@ivoclarvivadent.com. New Products www.dentaltown.com Newly Designed Task-Vision LED Reading Glasses Task-Vision LED Reading Glasses have a freshly designed EZ slide cover for changing the batteries. This means no more screws or hard-to-open covers, the ability to change the batteries in seconds and greater ease for people with arthritic fingers. Contemporary black frame, aspheric lenses (distortion free) and lithium batteries are included. For more information on the LED Reading Glasses that provide 50 hours of continuous use, call 800-2575782 or visit www.visionusasupplies.com. 62 SEPTEMBER 2012 » dentaltown.com ▼ If you would like to submit a new product for consideration to appear in this section, please send your press releases to Assistant Editor Krista Houstoun at krista@farranmedia.com. DCB Abrasives Offering outstanding effectiveness on extremely hard materials, KOMET DCB (diamonds with ceramic bond) abrasives feature a ceramic bond interspersed with a high content of diamond grit. The grinding instruments are suitable for work on all types of ceramics, including zirconium oxide and aluminum oxide, as well as on hard dental alloys, achieving fine surfaces without applying pressure. The abrasive line now includes a small-diameter (4.8mm), 13mm-long cylinder-shape grinder, the DCB 2, in addition to the 6.5mm-in-diameter, 13mm-long cylinder-shape version, DCB 2 C. The array of DCB instruments also includes the DCB 1 flame-shape abrasive, the DCB 3 and 3C tapered-cylinder grinders, the DCB 4 and 4C flat-edge (12mm in diameter), the DCB 5 knife-edge (22mm in diameter) disc configurations, and the DCB six cup-shaped abrasive. For more information about Komet’s DCB abrasives, please call 888-566-3887 or visit www.komet-usa.com. new product profiles Estelite Sigma Quick Aptly called the “Miracle Match” composite, just one shade of Estelite Sigma Quick invisibly blends into its surroundings with up to 10 shades, eliminating the need to stock excess inventory and reducing surplus costs. Ideal for both anterior and posterior restorations, this chameleonlike composite handles as beautifully as it looks. For more information, visit www.themiraclematch.com. Flexipalette Flexipalette is an assortment of three photographic contrastors created to enhance digital photography for aesthetic cases. Flexipalette is patient-friendly as it is made out of a bendable copper sheet 100 percent overmoulded with Plastimed – a medical-grade plastic rubber that’s latex free, safe and hypoallergenic. For more information call 877-755-6868 or visit www.smilelineusa.com. FREE FACTS, circle 51 on card 63 dentaltown.com « SEPTEMBER 2012 selling dentistry feature T op professionals in nearly every field of selling understand the value of good clients above and beyond the direct business they get from them. Each client’s business not only adds to your personal bottom line, but it can lead to even more business through referrals. The same goes for dental practices. Every satisfied patient can be the source of many more patients whose business generates additional revenues for your practice. The key is to understand how to leverage the satisfaction of your current patients for its maximum value. It’s a very simple, yet critical aspect of business and something that deserves dedicated effort by you and every member of your staff. In fact, it’s a good idea to remind everyone on your staff, both verbally and visually, that they should constantly be seeking opportunities to generate the contact information for potential new patients. Some dental practices do this so naturally that you would have to pay careful attention to determine exactly the steps they are implementing to grow their practices through their patients. Let me suggest a couple of things you can easily do to get started on a program of growth that’s rooted in your existing, satisfied patients. First, ask the existing patients what they would tell others about their experience with your practice. Either you or your staff member should make a quick note of that (or even have the patient jot down their thoughts on a piece of your stationery, sign and date it). Then, post it on a bulletin board in your waiting room. It’s critical that the patient understands they’re giving you permission to display their endorsement. Truly satisfied patients will be happy to do this. continued on page 66 by Tom Hopkins 64 SEPTEMBER 2012 » dentaltown.com into a We turned that The beautifully translucent Z Crown™ Solid Full Contour Zirconia Call ttoday C oday and get y your firstt Z Cr Crown™ our firs own™ $99,, rregularly value! S Solid ffor or only $99 egularly a $125 v alue! 877-954-6243 8 77-954-6243 WWW.BAYSHOREDENTALSTUDIO.COM | customerservice@bayshoredentalstudio.com FREE FACTS, circle 13 on card selling dentistry feature continued from page 64 Some will even embellish their messages with small illustrations, if they’re artistically inclined. Keep a cup of colorful markers or stickers of gold stars and such handy for them to use for this purpose. This is way more beneficial to your practice than crayons and paper in the lobby. The more fun you can make it for them, the more likely they’ll do it. Once you have 15, 20 or more of these endorsements, put them into binders and place them throughout your office. Once patients become familiar with this process, they’ll look forward to seeing what others have said (or drawn) and tell friends and relatives to look for their endorsements when they come in for treatment. It becomes a point of interest in coming to your office and something they’ll talk about with others in the daily course of their lives. And, the more they talk about you, the further the word of your excellent service spreads throughout the community. Consider taking pictures of just the smiles on patients’ faces to add to their endorsements. Maybe call your booklet “The Book of Smiles,” so patients will know how to refer to it. The mental image you’re creating is of happy people with healthy teeth. Isn’t that exactly what you want to have pop into their minds when they think of you? With the ease of use of technology today, you could even “You should be so proud of the level have your staff capture a quick video of some patients talking about how great your service is. You would then show this of service you provide that you are never video on a screen in your waiting room or while patients are hanging out, relaxing in the operatory. hesitant to ask patients to tell their friends, Another way of letting your patients brag for you is to loved ones and associates about it.” use our “Higher Authority Close” and have your patient, especially if they’re a prominent person in the area, actually talk with other prospective patients for you. To do this, you would need to have a satisfied patient agree to make a call on your behalf. Perhaps they have mentioned knowing someone with a particularly large extended family in the community or being active in a social group in the area. Ask them to mention their positive experience with your practice and suggest the others consider going there as well. People who are active in the community are used to networking for themselves. When they find a good resource, they’re usually eager to share it with others in their network. Always be considerate of higher authorities’ time and don’t ask them to make calls for you frequently – just ask when they have influence over a key group of potential new patients. You should be so proud of the level of service you provide that you are never hesitant to ask patients to tell their friends, loved ones and associates about it. You might even say, “Since you’re so happy with how well we’ve served your needs (or your family’s needs), you wouldn’t mind telling a few friends or relatives about it, would you?” When it’s stated that way, most people will not mind agreeing to do it. The trick is in getting them to follow through because within 15 seconds of leaving your office most people will have at least five other things on their minds. So, what do you do to increase the odds that they’ll tell others about you? You could give them a to-do list-type of note pad or sticky note pad that shows right on it in the first position – “Tell the next person I talk with about how great Dr. So-and-So is.” Always include your phone number. Add the Web site if they can sign up as new patients online. And, include your photo on the note pad as another trigger to remind your happy clients to do this. Some businesses I know of will give out three, five or even more items like this and have a staff member follow up with the patients within the week to find out who they gave them to. They would then ask for a mailing address to send a brochure, coupon or additional information about your practice. Repeat mailings would be sent at least six times in a year in order to become a familiar face to those people. It takes a minimum of six contacts with people who are not already clients for them to start to remember your name or face and make the connection to your type of service. continued on page 68 66 SEPTEMBER 2012 » dentaltown.com CS CS 7600 7600 The T he w world’s 1st intelligent plate imaging system Coming Coming together together tto o iimprove mprove yyour our w workflow orkflow Finally al he p ieces ffit it iinto nto p lace. SSetting etting a n ew standard standard in in d ental Finally alll tthe pieces place. new dental iimaging, maging, tthe he iintelligent ntelligent C S7 60 0 g o es b eyond tthe he essentials essentials o op CS 7600 goes beyond off ttop p er formance, speed speed and and image image quality. quality. Using Using exclusive exclusive SScan can & G o performance, Go technology*, the the system system automates automates tasks tasks and and eliminates eliminates tthe he rrisk isk technology* o eenhance nhance p roductivity an d eefficiency. fficienc y. of p late mi x-ups tto of plate mix-ups productivity and d ssecured ecured w orkflow t Truly Truly aautomated utomated an and workflow n aass llittle ittle aass 5 sseconds econds Outstanding iimages mages iin t Outstanding with all all tthe he benefits benefits of of digital digital Film-like w orkflow with t Film-like workflow can be be used used cchairside hairside o n a ccentral entral llocation ocation Compact design design that that can t Compact orr iin *Available *Available as as an an o option pt i o n Learn Learn more more at at www.carestreamdental.com/cs7600dt12 w w w.carestreamdental.com/cs760 0dt12 © Carestream Carestream Health, Health, Inc. Inc. 2012. 2012. 7873 7873 DE DE 76 76 AD AD 0812 0 812 FREE FACTS, circle 24 on card FEATURING NEW SC AN & GO TECHNOLOG Y selling dentistry feature continued from page 66 I used to do this in my real estate career. I found it interesting how many people would eventually come to me to buy or sell a home and tell me that they recognized me. That sense of familiarity made them feel comfortable calling me when they had a need even though they had never met me. Another idea to gain new patients is to include your business card and a satisfied patient endorsement in every piece of mail you send out. This “When you have a patient who includes your water bill, your electric bill and so on. Again, I received calls from people at the water department office because they had expresses that fear, yet continues to seen my information repeatedly. In fact, one woman gave my busicome to you, you know you’re ness card to a relative who was thinking about moving into the area. Neither person knew a good real estate agent, but the clerk at the providing them not only great dental water department happened to have my card in her desk. The simplest method for using a satisfied client’s name is to services but a great experience.” have him or her write you a letter about how happy he or she is with the decision to come to you for dental services. Once you’ve gotten his or her issues resolved, you have earned the right to ask for a more formal testimonial letter. All you have to do is say these words: “Mr. or Ms. Client, I’m so pleased that you are enjoying the benefits of our services. And I so appreciate the opportunity I have of serving your needs.” (By the way, if they aren’t perfectly satisfied with both the results and your level of service, don’t waste your time on this.) “Since you’re so happy, you wouldn’t mind dashing off a short letter about our experience together that I might show to another prospective patient, would you?” See how nice that is? And if you’ve done your job properly, he or she will be happy to approve it for your usage with those other potential patients. It’s painless for them and priceless for you. As you know, some people have a tremendous amount of fear about going to the dentist. When you have a patient who expresses that fear, yet continues to come to you, you know you’re providing them not only great dental services but a great experience. Don’t be afraid to ask them to write up or record something about that particular benefit of your service. Don’t just listen for generalized statements of satisfaction from your patients. Pay attention to pain points – fears, bad past experiences, and so on. Once you have served them well and satisfied their needs, encourage them to help others with similar fears to overcome them and gain the benefit of good dental health. As nice as it would be to have a small army of happy patients saying, “Dr. So-and-So is great,” the more specific they can be about what makes you great, the more likely you are to get new patients. Someone who hears their message about “I used to be afraid of going to the dentist, but …” or “I had no pain or discomfort at all” their ears will perk up and they’ll pay attention. They’ll want to know of this wonderful place of painfree dentistry, someone having a relaxing and enjoyable visit to the dentist and so on. Work on the ways you can encourage clients to do the bragging for you and you’ll soon find yourself generating more revenue, but doing so with more ease than ever before. ■ Author’s Bio Tom Hopkins is a world-renowned expert and authority on selling and salesmanship. His simple yet powerful strategies have been proven effective in many industries, including the dental industry, and during all types of economic cycles. The foundation of his training includes both the “people skills” of proper communication and the nuances that impact every situation where trying to persuade others. Tom’s style of delivery is practical and entertaining – making the strategies easy to remember and implement. Learn more about how Tom Hopkins can help you increase revenues in your practice at www.tomhopkins.com/blog. To reach Tom, please e-mail him at tomhopkins@tomhopkins.com Details about Tom’s speaking schedule can be found at: www.tomhopkins.com/live_events.shtml. 68 SEPTEMBER 2012 » dentaltown.com A Better Way to Isolate Isolite simultaneously increases patient comfort while lowering the stress typically associated with the meticulous placement of bonded restorations. Working with Isolite, I would say that my average time to complete preparation and restoration is cut by one third. — Michael I. Barr, DDS U Isolates two quadrants simultaneously U A leap forward in comfort for patient & professional U Unprecedented patient safety U 30% faster procedures U Better isolation = better dentistr y! Take a video tour at www.isolitesystems.com and learn how Isolite can benefit your practice. Or call 800-560-6066 to speak with an Isolite representative. U S E C O D E D T N 2 012 to receive special offer. FREE FACTS, circle 54 on card finance feature FINANCIAL MISTAKES TOs AVOIDs in Your by Douglas Carlsen, DDS I provided “Obstacles to Savings” in my April Dentaltown article. This month, I’d like to hone-in further on the mistakes both young and nearing-retirement dentists make. Video supplements on this month’s topic are available. Go to YouTube and search “Doug Carlsen Channel.” Alternatively, on the Dentaltown Web site, on the right hand column click on “Message Boards,” then “Finance,” then “Personal Finance.” The Thirties Spending Without a Budget The newly minted dentist, after years of no income suddenly has compensation that is much higher than the national average. It’s high time to celebrate! Family responsibilities are normally few. Extracurricular spending could involve dining out, entertainment, clothing, travel, new sports equipment, and of course, that new BMW. The dark side of this new financial independence involves taxes, credit cards, auto loans and student loans. Here’s a quick way to broadly budget without spreadsheets or entering transactions into Quicken or Mint. Figures used below are approximate for the young dentist. For the single employed dentist list the following: • Monthly take-home pay 30 50 & • Subtract out your monthly rent; auto loan payment; student loan payment; medical insurance payment; an additional $350 for auto insurance, repairs and fuel; $250 per month for groceries; and $500 per month for utilities including cell phone, cable and Internet. For the single dentist who has purchased a practice, use the same numbers as above with the following changes: - Instead of take-home pay, use 65 percent of your net income (all taxes will average about 35 percent). - Include your practice loan payment minus the interest to your expenses. For married dentists, use the above figures, yet double amounts for auto and groceries. What’s left over is your “play money.” Be sure to know what this amount is. It’s most often between $500 and $2,000 per month. This money is for clothing, hobbies, sports, dining out, sporting events, concerts, gifts and vacations. If you have a firm mental idea of your total monthly “play money,” it will be much easier to not overspend. Paying Bills Late Habitually paying bills or credit cards late can severely sabotage one’s retirement savings. Maintaining a balance continued on page 72 70 SEPTEMBER 2012 » dentaltown.com FREE FACTS, circle 2 on card finance feature continued from page 70 of $25,000 with 18 percent interest on credit cards, which is not unusual for a dentist, denies the dentist $465,000 in lost investment potential over a 30-year career. Second, late payments leave a negative mark on your credit score, which translates to higher costs for office, equipment and home purchase. Third, you lose the goodwill of dental suppliers, labs, attorneys, tax and financial planners, and usually your staff. Worst of all, you lose confidence in yourself. Money Secrets For married dentists, secret accounts and not being open about debt and purchases is a huge no-no and often ends in divorce. Well before marriage, put everything on the table. The biggest risk to your financial wellbeing is divorce. I tell clients to add six years to their working career for each divorce, and that’s conservative. Emergency Fund in Place A mistake many dentists make is not having an emergency fund in place before any other savings. Emergencies happen when least expected. A single bike or ski accident or other disability can cause years of financial turmoil. Disability insurance normally covers only about half of your net income and doesn’t begin for 90 days. Those 90 days can cut your income to zero or less for the entire year, requiring three to five years to pay off the debt accumulated. An emergency fund of $40,000+ for a dental family is essential. Maintaining a High Debt-to-income Ratio A prudent rule of thumb is Brian Hufford’s 25 percent rule regarding total debt.1 That is, one should not have more than 25 percent of family net income in personal and practice loan payments. If a young doctor earning $200,000 per year has student debt of $250,000 at six percent interest with payments of $2,900 per month, that’s $35,000 per year and 17.5 percent of the family’s income. With two car loans totaling $1,000 per month, or $12,000 per year, we creep up to $47,000 per year in debt payment. That’s 23.5 percent. Sorry, a home mortgage is out of reach. continued on page 74 1. Brian C. Hufford, CPA, CFP, “Maximize Your Wealth: Improving Upon the Reality of Your Finances,” AGD Impact, February 2010. You’d never give your customers the same solution. Neither would we. Our Practice Finance Specialists will prescribe solutions that fit your practice, helping you with acquisition financing or practice debt refinancing. In addition, we can help with buy-ins or buyouts, expansions, relocations or new practice start-ups. branch usbank.com/PRACTICEFINANCE Subject to normal credit approval. Some restrictions may apply. Deposit products offered by U.S. Bank National Association. Member FDIC. © 2012 U.S. Bank MMWR19030 FREE FACTS, circle 9 on card 72 SEPTEMBER 2012 » dentaltown.com HIGHEST RATED FASTEST SELLING IT SPEAKS FOR ITSELF! R R R R TOP An independent non-profit dental education and product testing foundation gave Stylus ATC “Excellence” and “Choice” ratings. Midwest® Stylus™ ATC. Thousands of dental professionals have switched to it, making it the fastest selling handpiece in the nation.* Numerous industry recognized editorials have said it’s the best handpiece available. $#"! !!"!!"!!!"!" $!"!!!""!" !!"!! !!!$ * SDM Data FREE FACTS, circle 28 on card MADE IN AMERICA finance feature continued from page 72 High student loan debt makes it imperative in most instances for the young dentist not to purchase a home until after the practice purchase and only when student loans are either paid off completely or at a very low payment. There is enough stress on doctors in the first several years of owning a practice. To have monthly totals of $3,000 for student loans, a $3,000 mortgage, a practice loan of $6,000 and auto loans of $1,000, all totaling $13,000 per month, makes me sweat just writing! Please heed my warning: To establish a lifestyle of revolving auto, home, practice and credit card debt severely debilitates one’s ability to grow wealth. Doctors in their late 40s still paying student loans with revolving credit card debt have a very long road ahead to financial freedom. The Fifties one can do in one’s 50s to leverage debt for increased retirement savings. Practice loans, second homes and new mortgages on the primary residence severely hamper savings. Cash is king in one’s 50s. A 55-year-old dentist recently asked when he can finally buy that Porsche he’s dreamed of for years. The answer: anytime, as long as he pays in cash. Beating the Market Taking risk to “catch up” with a portfolio that’s suffered over the years is poor strategy. Holding only individual stocks, commodities or putting all your eggs into real estate is not the answer. Make sure to buy the whole market, not just what you feel might be the “hot” areas. Work with a financial planner or a discount broker that practices within the American Law Institute’s Prudent Investor Rule. In part it states: Divorce I list divorce as a mistake, yet there is often no mistake. It’s tough to place fault and it is devastating mentally. Financially, it’s the worst disaster a dentist can face other than permanent disability without insurance. For all professionals, divorce is common. Fortunately or not, those who stay married tend to have more wealth. According to Thomas Stanley, PhD, author of The Millionaire Next Door series, “Among the 944 millionaires surveyed nationwide for Stop Acting Rich, 91 percent were married to the same spouse on average for 36 years. Fully two-thirds have never been divorced.2 30-year Fixed Mortgage Taking out a 30-year fixed loan as you approach retirement will normally increase your retirement income need substantially. Without a mortgage, most dentists require in the neighborhood of $150,000 per year pre-tax income. Add in a mortgage and the income level increases anywhere from $30,000 to $60,000. In real retirement dollars, that’s $600,000 to well over $1,000,000 in additional funds. In years, it’s three to five more years of work. The reason for the new mortgage is often other debt. Debt The dentist’s 50s is the time of life when income and potential savings are maximized. Normally the home is either paid off or nearly paid off, college fees are under control or gone, the practice is stable, and the dentist can save significantly more than any other life decade. Please don’t fall prey to your ability to access more credit. Lenders love older practicing dentists. There’s little 2. From Stanley’s blog downloaded at http://www.thomasjstanley.com/blog-articles/417/Dont_ Criticize_the_1%3B_Emulate_Them.html on June 25, 2012. 74 SEPTEMBER 2012 » dentaltown.com Fiduciaries and other investors are confronted with potent evidence that the application of expertise, investigation, and diligence in efforts to “beat the market” ordinarily promises little or no payoff, or even a negative payoff after taking account of research and transaction costs.3 How best to invest now? From CBS MoneyWatch bloggers Allan Roth and Larry Swedroe: “Decide on an asset allocation between stocks and bonds that’s appropriate for you, ignore the scary headlines, and stick to your strategies during the tough times. Find some way to overcome your fear when the market goes down. After all, you're not just investing for the next year or two – you’re investing for the next 20 to 30 years.”4 ■ 3. 4. Larry Swedroe, The Only Guide to Winning Investment Strategy You’ll Ever Need, 2005, Truman Talley Books, New York, NY, page 50. Downloaded from http://www.cbsnews.com/8301-505146_162-39945431/5-biggest-retirement-planning-mistakes/ on June 25,2012. Author’s Bio Dr. Douglas Carlsen has delivered independent financial education to dentists since retiring from his practice in 2004 at age 53. For Dentists’ Financial Newsletter, visit www.golichcarlsen.com and find the “newsletter” button at the bottom of the home page. Additional Carlsen Dentaltown articles are at: www.towniecentral.com. Search “Carlsen.” Videos available at: www.youtube.com/user/DrDougCarlsen. Contact Dr. Carlsen at drcarlsen@gmail.com or 760-535-1621. product profile Zest Anchors Zest Locator Overdenture Attachments For 40 years Zest Anchors has been in the design and manufacturing of overdenture attachments. Zest pioneered self-aligning attachments to combat the damage done by the improper seating of overdentures. Zest’s Locator Attachment is designed with the primary benefits of ease of insertion and removal, customizable levels of retention, low vertical profile and exceptional durability. Its most critical design feature is its innovative ability to pivot, which increases the Locator’s resiliency and tolerance for the high mastication forces an attachment must withstand and allows it to compensate for the path of insertion even with up to 40 degrees of divergence between implants. During seating, while the Locator male pivots inside the denture cap, the system’s self-aligning design centers the male on the attachment before engagement. These two actions in concert allow the Locator to self-align into place, enabling patients to easily seat their overdenture without the need for accurate alignment and without causing damage to the attachment components. This self-aligning feature also increases the durability of the Locator Attachment. Once seated, the male remains in static contact with the attachment while the denture cap, which is processed into the overdenture, has a full range of rotational movement over the male for a genuine resilient connection of the prosthesis without any loss of retention. The Locator System offers both Locator males and extended range males, which provide clinicians with a variety of retention level options to suit their patients’ needs and enables clinicians to accommodate various paths of insertion depending on implant positions. Locator males allow for insertion of the overdenture with up to 20 degrees of divergence between implants and are available with one and a half, three or five pounds of retention forces. Extended range males allow for insertion of the overdenture with up to an extensive 40 degrees of divergence between implants and are available with zero, one, two or four pounds of retention forces. With the Locator Attachment’s unique design, the overall restorative height of the overdenture is significantly reduced on all brands of endosseous implants. With a total attachment height of only 3.17mm (male plus 1mm cuff height) for an externally hexed implant, the Locator saves a minimum of 1.68mm of interocclusal space compared to other overdenture attachments. The Locator Attachment also has twice the amount of retention surface area compared to other overdenture attachments available. Its unique dual-retention feature, which includes inside and outside retention, ensures long lasting performance and predictable durability. Zest offers three Locator Attachments for the various types of overdenture treatments. The Locator Implant Attachment is the premier attachment for implant-retained, tissuesupported overdentures and is available for virtually every implant system. When a treatment plan calls for an overdenture bar, the Locator Bar Attachment provides the same self-aligning feature, superb retention, a low-profile design and long-lasting durability. It is also offered in three options for the fabrication of a resilient attachment on an implant-supported cast alloy or milled titanium bar. The Locator Root Attachment is a supra-radicular design with a choice of a straight post and 10- or 20-degree angled posts to accommodate divergent roots. A special cast-to version is also available. Locator has become the overdenture attachment that is embraced by clinicians worldwide. It is currently available for more than 350 different implants produced by more than 70 manufacturers, meaning that almost any implant platform has a compatible Locator Attachment to fit. Now, patients all over the world are enjoying a better quality of life, without the worry of ill-fitting dentures. For more information, call 800-262-2310 or visit www.zestanchors.com. Locator Implant Attachment Locator Bar Attachment Locator Root Attachment 75 dentaltown.com « SEPTEMBER 2012 practice management feature by Joe Steven Jr., DDS T here have been volumes written about increasing dental office production, and many dental speakers talk about that all the time. We’ve read or heard about doing quadrant dentistry instead of one tooth at a time numerous times. There’s no lack of information out there about improving case acceptance via better communication skills. And of course, I always recommend offering more services to our patients, which increases our busyness level and production. For one reason or another, many dentists cannot or refuse to offer more services, yet they are still intent on increasing their daily production numbers. There is another way, which is actually quite simple for any dentist to do – more same day dentistry (SDD). I recall a seminar I attended years ago where the speaker was advocating setting daily production target goals, which is always a good idea. But, he went a little too far I believe. He said at the end of a regular work day, the appointment secretary had to print out a schedule for the next day with the production numbers next to each patient’s name. If those numbers didn’t total up to their targeted goal, her work day was not over. She had to stay and rework the schedule by calling other patients and working them in or moving patients around if need be so that the numbers would total their goal. Boy, does that sound like a fun job! 76 SEPTEMBER 2012 » dentaltown.com practice management feature I address that issue all the time at my seminars and regard that advice as being very misguided because we all know that at 8:15 the next morning, much of that schedule can change with unforeseen cancellations or rescheduling needs for various reasons. So, what would be the point of staying late the night before to put together the “ideal” schedule? Taking care of the appointment schedule is the most difficult duty in any dental office, and we doctors really have no idea how difficult it is. I’ve had assistants help out up front when needed if we were short-handed up there, and they often come back and say that they could never do that job. It does take a very special individual who can balance many spinning plates at the same time. You have to know the patients and have a feel of how responsible individual patients are concerning their appointments. You have to understand dental procedures and know the time factors associated with them. You also need to know and calculate the doctor’s capabilities of handling a busy schedule. Some doctors don’t want a busy schedule, and that’s okay, but don’t complain when your numbers are not up where you would like them to be. I’ve heard from many offices that the doctor will not interrupt a regularly scheduled patient’s appointment time by working in an emergency patient. I understand that noble concept, but many times it is necessary and it usually results in increased production. So, what is SDD all about? Simply put, it means doing dentistry the same day it is diagnosed whenever possible. If an emergency patient comes in with a terrible toothache and you make the diagnosis of a root canal, post, buildup and crown, if at all feasible, do as much as you can that day! That work is “icing on the cake,” adding production dollars to the daily schedule that weren’t there before. The same thing happens when we take a patient from the hygiene exam room to the doctor’s treatment room after diagnosing a simple filling that needs to be done. We have done that for years when we are aware that we have an opening on the doctor’s side. And it’s not just the doctor being aware, the whole team needs to be on top of that and move these patients over and do same-day dentistry when possible. Most patients greatly appreciate that service because they avoid taking more time off from work. Over the years, I’ve heard countless stories from patients who complained about how their previous dentist would only work on one tooth at a time, or they would have multiple consultation appointments prior to being treated, or their doctor kept referring them out for different procedures. People want to get things done and move on. SDD can be ideal for many of our patients and greatly appreciated while improving our profitability. Many doctors all around the country complain about how the economy has affected the busyness in their practices, resulting in openings in their schedule throughout the day. Many times SDD will solve that problem. We have to address the big “elephant in the room” to really cover this topic properly, and I’m sure many of you reading this have already wondered about this concern: How do you do this if the doctor is only working out of one or two operatories? We can’t expand our offices over night, but with some creative flexibility, all of us can accommodate more patients on a daily basis. Once again, a very astute person at the front desk has the best grasp of what is going on daily and needs to be offering guidance throughout the day. With the use of radio headsets in our office, the ladies up front always She said no to her smile makeover... continued on page 78 77 dentaltown.com « SEPTEMBER 2012 practice management feature continued from page 77 suggest possibilities to the clinical staff for doing SDD. They might call back with a message saying something like, “Mary can’t make it today, so you have time to do that emergency root canal on Bill right now.” Or, they might tell the assistants they can move Tom over to hygiene after their crown seat because there’s an opening in the hygiene room. Everyone has to be flexible and aware of what’s going on with the schedule every hour. Another thing that I’ve capitalized on in the past, before we expanded our office to a total of nine treatment rooms five years ago, is the old “rotating game”! For nearly 30 years, we increased our daily production by rotating patients. Some might not consider this VIP treatment, but it certainly is for those emergency patients who we can care for on the same day. Actually, Linda Miles, one of our great consultants is the only other speaker I’m aware of who has recommended this same concept for increasing daily production while taking better care of more patients. Here’s how it works. Let’s say an emergency patient comes in with a terrible toothache. Both of the doctor’s chairs are already filled with prescheduled patients. After giving anesthetic to one of those patients I would say to that patient, “Jim, we just had a patient come in with a terrible toothache. It’s going to take about 10 minutes for you to get real numb. Would you mind having a seat out front for a few minutes, and let me get that patient out of pain right away?” After he agrees, and they always do, then we seat the emergency patient, make the diagnosis, anesthetize, and then rotate again. The previous patient is now ready for treatment, and we have made the best use of our time. I have to admit that I am not always politically correct when playing the rotating game, and we do pick and choose which patients we feel we can rotate. But, the majority of patients are great candidates for doing this, and actually regard us as being very compassionate and caring for all our patients. You will get comments such as, “I’ve been there before, so go ahead and take care of him!” Or they’ll say something like, “That’s great to know that if I ever come in with a toothache, that you’ll take care of me right away also, so go ahead!” It’s a win-win for everyone. With our expanded office we seldom ever find the need to do that anymore, but occasionally we do. If I had not played the “rotating game” over all those years prior to our expansion, my net income would have suffered dramatically. When we work in more procedures like that, our office overhead has already been met, so this additional production represents a much higher profit per procedure. If you want to increase your profits immediately remember SDD for the DDS, and it works for DMDs also! ■ Author’s Bio Dr. Joe Steven graduated from Creighton Dental School in 1978 and has been in solo practice in Wichita, Kansas, up until June, 2007 at which time his daughter, Dr. Jasmin Rupp joined him. He is president of KISCO, a dental products marketing company, providing “new ideas for dentistry,” and is the editor of the KISCO Perspective Newsletter. Dr. Steven, along with Dr. Mark Troilo, presents the “Team Dynamics” seminar. Dr. Steven also presents four other seminars: “Efficient-dentistry,” “Efficient-prosthetics,” “Efficient-endo” and “Doctors Only.” Dr. Steven also provides the KISCO Select Consulting Program to dentists in the form of a monthly audio CD recording. He offers a coaching consulting program called the KISCO’s 21 Club. Contact info: jsteven@kiscodental.com; 800-325-8649; www.kiscodental.com. 78 SEPTEMBER 2012 » dentaltown.com Then she said Introducing... TM Not every patient can afford veneers, especially in today’s economy. Until now, there hasn’t been a more affordable solution that you can stand behind clinically. Duo:PCH™ changes that. Porcelain Composite Hybrid is an entirely new esthetics category, combining the convenience of a composite build-up with the finishing beauty of porcelain. Here’s how it works: s Customize the porcelain shells. s Place the composite build-up. s Seat the porcelain shells. You’ll create beautiful, long-lasting and stain-resistant porcelain finishes. Now, Duo:PCH gives more patients than ever a chance at a beautiful new smile. To get started, call DenMat at 888-237-7281 or visit denmat.com. Treating more smiles. Beautifully. Get started treating more patients today with the comprehensive Duo:PCH Starter Kit, including 28 porcelain shells. ©2012 DenMat Holdings, LLC. World Rights Reserved 801314300 8/12 CO FREE FACTS, circle 21 on card yes! cosmetic feature by Dr. Joseph Banker Whitening is one of the most common cosmetic procedures. Studies have shown that people with whiter teeth look younger and there is a correlation between high self-esteem and a bright, confident smile. There is a debate between the benefits and risks of takehome versus in-office whitening techniques. There are many in-office whitening systems that were purchased with the best intentions. Like your treadmill, many of these have found a nice spot in the corner collecting dust. Some systems use a light source and some do not. What they all have in common is that they are designed to achieve rapid whitening results. I really want to “like” in-office whitening procedures. They are easy, profitable, your staff can perform most of the procedures, and you can see another patient at the same time (or surf the Web depending on your level of motivation). But, it scares me – not the whitening, but the side effects. As a practitioner, it’s often a stressful task to use in-office whitening systems when the risks and benefits are often unpredictable. A patient comes in for this elective procedure, and begins by signing a consent form, taking an NSAID, applying sunblock and donning the protective glasses. Ready to go? Not quite. We have to cover every bit of soft tissue before we apply a highly potent whitening gel to the teeth. Once it’s finally under way, we give the patient a bell to ring if he or she feels any discomfort. It might be a little zap or it can feel as painful as someone sticking an ice pick in his or her tooth. Patients then sit and wait, and wait, and wait. Will they get through it or will they need to stop halfway? Once the whitening process is complete, we remove the isolation. Oops, the isolation leaked and there’s a white line on the gums? Don’t worry, it won’t stay white. It will turn bright red, and after it’s done sloughing off, it will look normal again. The continued on page 82 80 SEPTEMBER 2012 » dentaltown.com FREE FACTS, circle 36 on card cosmetic feature continued from page 80 patient’s teeth will most likely be dehydrated, so now he or she is advised to stay away from red wine, dark sauces, tea, coffee, among other things, for the next day or two so they don’t stain. Sometimes this is the worst case, but there have been cases when patients will call the next day complaining that their gums are blistering. Maybe the light was a little too close and burned the tissue (while you were surfing the Web). There are plenty of cases when the procedure goes smoothly, but the whitening was inadequate. The patient needs to return for another session or continue whitening at home. The results are white teeth, but the complications of in-office whitening can be significant. Let’s consider an alternative. Professionally fabricated whitening trays with a whitening gel appropriate for the specific case. Quality trays can easily be fabricated by a well-trained staff member. Trays should be made from accurate models with smooth, sharply trimmed gingival margins. I can’t stress the importance of quality trays enough. If dental experts are going to charge an appropriate fee for this service, the product must look and feel like something special. Not every patient should receive the same whitening gel. There are many systems available with various ingredients designed to desensitize, but all have one common ingredient – peroxide. There are also a couple of different types of peroxide to use – hydrogen peroxide or carbamide peroxide in varying concentrations. Whatever gel you dispense, an appropriate concentration for each case should be selected. The amount of time and frequency that the gel is applied should also be varied. Personally, I like 22percent gel for up to one hour for most patients, but I always instruct my patients to remove the trays at the first sign of sensitivity. I would prefer that they waste gel rather than have discomfort. Recently, I had a new patient come to me because she had been unsuccessful in her attempts to have her teeth whitened by two previous dentists. She was getting married in three months and desperately wanted whiter teeth. Her previous attempts The #1 Botox & Dermal Filler Training Course in Dentistry! ® BOTOX & DERMAL FILLER THERAPY For Every Dental Practice AMERICAN ACADEMY of FACIAL ESTHETICS TM TM Register before Oct. 1, 2012 and save up to $700 off tuition Featuring: Dr. Louis Malcmacher, Dr. James Jesse, and the faculty of the American Academy of Facial Esthetics Limited Attendance! Sign Up Today! 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FREE FACTS, circle 3 on card 82 SEPTEMBER 2012 » dentaltown.com cosmetic feature included one in-office whitening procedure, but she experienced significant pain and had to stop after only 10 minutes. Her second attempt was a takehome system that she could also not tolerate due to teeth and gum pain. She needed well-made trays and a concentration of gel appropriate for her very sensitive teeth. I instructed her use a 10-percent gel (her previous attempt was 22 percent) and she used it for only 10-15 minutes per day for two months. This was a very slow procedure that required a significant amount of gel and excellent patient compliance, but she comfortably obtained the results that she wanted and was happy to show off her white smile at her wedding. This is a great example of how this procedure can be modified to suit each individual’s needs. Many of the over the counter (OTC) products look similar to those that we dispense. It is important to educate patients on the difference between OTC products and professionally dispensed products. We have the ability to use materials that are far more effective, but require our supervision to prevent potential damage. If patients are reluctant to have professional whitening, I encourage them to try an OTC product. In most cases, they ultimately return for treatment. I asked 40 local dentists their opinions on inoffice versus take-home techniques. The overwhelming majority agree with me. They have varying results from in-office techniques and prefer the predictability of take-home techniques. I am sure there are plenty of offices that have great success with in-office techniques, but they seem to be the minority. There is no shortage of data evaluating whitening techniques. A 2012 study by The International Journal of Periodontics and Restorative Dentistry that compared the efficacy of take-home versus inoffice techniques, among others, stated that there were no significant differences in the results, regardless of the technique. The study also found the use of the light did not change the results of the inoffice whitening. Other studies have shown that the heat from the lights might contribute to dehydration of the teeth and therefore might cause the temporary appearance of a whiter tooth. The heat from the light can also contribute to pulpal sensitivity and soft-tissue irritation. The time a whitening agent is in contact with the teeth and the duration that it is kept in contact are the main variables that affect whitening. They are also the two variables that affect the most common side effect, sensitivity. “To me, it really comes down to predictability. I perform predictable procedures with consistent results.” Regardless of the technique used, the results were virtually identical and there was no significant difference in the longevity of the resulting whitened teeth. It is an individual preference to select the technique that is best for the dental professional and the patient. To me, it really comes down to predictability. I perform predictable procedures with consistent results. I don’t like to do a costly elective procedure and have less-than-ideal results, including pain or an unsatisfied patient. I have been able to achieve comfortable whitening that can be customized for every patient to obtain great results and maintained for years. This leads to happy, satisfied patients as well as referrals. It is safe to say that what works best in one practice might not be the best for another. For now, I’ll stick to the take-home technique, but I will keep an open mind and look forward to predictable, faster, comfortable techniques. ■ Author’s Bio Dr. Joseph Banker of Creative Dental Care is a veteran cosmetic dentist who has been named "Top Dentist" by New Jersey Monthly Magazine for four consecutive years. He studied at the UMDNJ, and trained at The Las Vegas Institute for Advanced Dental Studies and the Rosenthal Institute of NYU. He is a member of the American Academy of Cosmetic Dentistry, The Crown Council and a number of other dental organizations. Dr. Banker treats patients from all over the country at his office in Westfield, New Jersey. Dr. Banker has contributed to numerous media outlets including Newsweek, Shape Magazine, Dentaltown Magazine, and has previously served as a dental consultant for the show Extreme Makeover. For more info, visit www.creativedentalcare.com. 83 dentaltown.com « SEPTEMBER 2012 continuing education feature “The best way to show that a stick is crooked is not to argue about it or to spend time denouncing it, but to lay a straight stick alongside it.” – D. L. Moody by Paul A Jones, DDS, MS Abstract Cone Beam CT (CBCT) is an excellent tool in endodontic diagnosis and treatment planning. This course defines CBCT, compares the types of devices available, and discusses which ones are best in endodontics. It lists the advantages and disadvantages of CBCT. It shows how much radiation a patient receives compared to other medical and dental X-rays. The types of endodontic cases where a CBCT is indicated are listed. Several cases are presented where CBCT more clearly revealed the cause of the problem than conventional two-dimensional X-rays. CBCT sometimes prevents subjecting patients to exploratory surgery or endodontic access on hopeless teeth. Like the operating microscope, clinicians who utilize CBCT would not want to practice without it. Educational Objectives At the end of this program, participants will be able to: 1. Define cone beam CT and then describe the types of machines available. 2. Understand the amount of radiation a patient receives from CBCT compared to other types of medical and dental X-rays. 3. Describe when taking a CBCT is appropriate in endodontics. 4. Compare the advantages and disadvantages of CBCT over conventional 2D radiography. 5. Understand the limitations of CBCT with regard to artifacts. 6. Explain who is responsible for detecting and reporting potential pathology on CBCT scans. This written self-instructional program is designated for 1.5 hours of CE credit by Farran Media. Participants will receive verification shortly after Farran Media receives the completed post-test. See instructions on page 90. Farran Media is an ADA CERP Recognized provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. 84 SEPTEMBER 2012 » dentaltown.com Approved PACE Program Provider FAGD/MAGD Credit Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. 12/01/2004 to 12/31/2012 continuing education feature Two-dimensional X-rays have been an integral part of endodontic diagnosis and treatment planning for over a century but they have limitations. Three-dimensional cone beam computed tomography (sometimes called cone beam volumetric tomography), or CBCT, now allows viewing the anatomy and pathology of the teeth and bone in all three dimensions in thin slices at any angle, and accurate measurement of the teeth and other structures. What is Cone Beam CT? In CBCT a cone-shaped X-ray beam is rotated around the head of the patient, exposing a sensor to multiple views of the teeth and jaws. A computer then renders those scans into a volume of images of the region of interest (ROI) that are then reconstructed to allow viewing slices at any angle or thickness. More importantly, CBCT allows viewing anterior teeth in the sagittal (anterior posterior) plane and posterior teeth in the coronal plane (from the mesial and distal) as well as slicing them axially (at right angles to the long axis of the teeth); these views are essentially unobtainable in periapical radiography. CBCT also displays bone, defects or lesions in bone, as well as anatomic structures to be avoided in surgery like the inferior alveolar nerve, the mental foramen and the maxillary sinus. Because of the dimensional accuracy of the scan, teeth and bone can be measured in sub-millimeter distances. CBCT differs from spiral (fan) beamed medical CT in that it is lower in cost and in the amount of radiation exposure to the patient. CBCT devices are classified by the size of the area imaged called the field of view (FOV). Large FOV machines image the entire skull; medium FOV machines image both jaws; and small or limited FOV image one quadrant or one jaw. The minimum cube of data displayed is called voxel (volumetric pixel) and is analogous to the square pixel in digital photography. The voxel size also represents the minimum slice thickness achievable by the scan. In general, the larger the field of view, the greater the absorbed radiation dosage to the patient and the larger the voxel size. Because endodontic diagnosis and treatment planning is usually concerned with imaging one quadrant of teeth and with fine detail, small FOV machines are most appropriate in endodontics. When looking for cracks and periapical lesions, the smallest voxel size is best. Although new machines are constantly becoming available, 76 microns (0.076mm) is the smallest voxel size currently on the market. The average width of the periodontal ligament space and the diameter of the tip of a size 20-K file are both 200 microns (0.20mm). CBCT is a valuable aid in endodontics in the following situations: • Difficult endodontic diagnosis where suspected apical lesions are not seen on periapical X-rays (PA) and the clinical exam is inconclusive. • Difficult root and canal anatomy to help determine the number, shape, curvature and length of roots and canals. • Endodontic retreatment cases where cause of failure is unclear. • Locating suspected cracks in roots or bone loss caused by them. • Procedural accidents (perforations, file separations). • Internal and external tooth/root resorption. • Traumatic injuries to teeth and bone. • Measuring the length of teeth, the width of bone and the distance from anatomic structures like the inferior alveolar canal and maxillary sinus to the apex when planning endodontic surgery. ALARA – “As Low As Reasonably Achievable” – is the guiding principle in all radiology. Due to the slightly higher radiation, CBCT should only be used when the clinical exam and conventional radiographs don’t demonstrate enough information for adequate diagnosis and treatment planning. Young patients are much more susceptible to the effects of radiation than adults who are more susceptible than senior citizens. Anyone who orders or takes a CBCT is responsible for all pathology visible on the scan. All slices in all three-dimensions should be carefully reviewed for pathology, not just the region of interest. Just as those who perform oral surgery or endodontics are held to the standard of care of a specialist, those who take or order a CBCT are held to the standard of care of an oral maxillofacial radiologist. Until one becomes proficient in reading CBCT scans, they should also be reviewed by someone who is. The AAOMR (http://www.aaomr.org/) presents courses in CBCT interpretation that are quite good. How Much Radiation Does a Patient Receive from CBCT? Effective radiation dosage can be expressed a number of ways. Micro Sievert (μSV) is the unit most cited in current literature. The most meaningful to the patient is probably days of normal background radiation. Chart 1 was created from Ludlow1 and White & Pharoah.2 It illustrates the various dosages of different brands of CBCT machines and traditional X-rays. Note that a cross-country airline trip exposes a patient to radiation dosages higher than some dental CBCT scans and that radiation from medical CT is much higher than most dental CBCT machines, especially the small FOV. Advantages of CBCT over 2D X-rays Maxillary posterior teeth are sometimes difficult to visualize due to anatomic overlap of the zygomatic arch, buccal roots, maxillary sinus, palatal roots and palatal bone. They are more easily visualized on CBCT than with conventional PA. Multiple 1: 2: Ludlow, J.B., 2009. Dosimetry of the Kodak 9000 3D Small FOV CBCT and Panoramic Unit. Oral Surg Oral Med Oral Pathol Oral Radiol Endod 107, e29. Oral Radiology: Principles and Interpretation, White & Pharoah Mosby, Inc. 2009 continued on page 86 85 dentaltown.com « SEPTEMBER 2012 continuing education feature continued from page 85 periapical X-rays taken at different angles will sometimes show the anatomy but small FOV CBCT scans of the maxilla expose the patient to radiation doses similar to two to three periapical X-rays and more clearly displays the anatomy and pathology. Seltzer & Bender3 in 1961 demonstrated that defects created in the cancellous portion of the jaw were not visible with 2D X-rays unless they invaded the cortical plate. By displaying a thin slice at any angle through both the cancellous and cortical bone, CBCT often shows bone loss from apical periodontitis that is not visible on 2D intraoral periapical radiography. Lofthag & Hansen4 in 2007 concluded “…in selected cases, e.g., when there is no detectable pathology in periapical radiographs although clinical tests indicate so, or when endodontic surgery is planned for multi-rooted teeth, additional radiographic examination using a 3D technique… should be considered.” Estrela et al.5 in 2008 concluded that detection of apical periodontitis was significantly better with CBCT than with periapical or panoramic radiography. Fig. 1 shows two cases demonstrating that principle. The PA didn’t clearly show the periapical lesions but the CBCTs did. Fig. 2 illustrates the value of CBCT in making a diagnosis. The clinical exam didn’t differentiate which tooth was causing the patients symptoms. The PA didn’t show an obvious periapical lesion. CBCT 3: 4: 5: Fig. 1 Fig. 2 Bender IB, Seltzer S. Roentgenographic a direct observation of experimental lesions on bone. J.A.D.A. 62:152 Feb. 1961. Lofthag-Hansen, S., Huumonen, S., Gröndahl, K., Gröndahl, H.-G., 2007. Limited cone-beam CT and intraoral radiography for the diagnosis of periapical pathology. Oral Surg Oral Med Oral Pathol Oral Radiol Endod 103, 114–119. Estrela, C., Bueno, M.R., Leles, C.R., Azevedo, B., Azevedo, J.R., 2008. Accuracy of Cone Beam Computed Tomography and Panoramic and Periapical Radiography for Detection of Apical Periodontitis. J Endod 34, 273–279. 86 SEPTEMBER 2012 » dentaltown.com continuing education feature Fig. 3 Fig. 4 Fig. 5 Fig. 6 Fig. 7 Fig. 8 clearly shows a lesion at the apex of #15 on both the sagittal and coronal slices. The PA (Fig. 3) doesn’t show a lesion but the CBCT (Fig. 4) clearly shows not only a lesion on the mesial buccal root but also that the cause is probably a previously untreated MB2 canal. Nurbakhsh et al.6 reported using CBCT to study maxillary sinus mucositis adjacent to teeth with apical periodontitis. Maxillary sinusitis can sometimes be confused with endodontic periapical pathology and visa versa. Fig. 5 is a case where the patient was diagnosed by his ENT with a sinus infection. The PA didn’t show which tooth was the cause but the CBCT clearly showed that the abscessed upper first molar was the cause of the sinus infection. Lower molars sometimes have three distinct roots.7 Figs. 6 and 7 show a case where the CBCT clearly shows that to be the case but the PA does not. Maxillary incisors very rarely have more than one root. Fig. 8 is a case where the periapical X-ray didn’t show that but the CBCT did. Figs. 9 and 10 are a case where the tooth remained symptomatic after root canal treatment. The PA didn’t reveal the cause of the 6: 7: Nurbakhsh, B., Friedman, S., Kulkarni, G.V., Basrani, B., Lam, E., 2011. Resolution of Maxillary Sinus Mucositis after Endodontic Treatment of Maxillary Teeth with Apical Periodontitis: A Cone-Beam Computed Tomography Pilot Study. J Endod 37, 1504–1511. Song, J.S., Choi, H.-J., Jung, I.-Y., Jung, H.-S., Kim, S.-O., 2010. The Prevalence and Morphologic Classification of Distolingual Roots in the Mandibular Molars in a Korean Population. J Endod 36, 653–657. Fig. 9 Fig. 10 continued on page 88 87 dentaltown.com « SEPTEMBER 2012 continuing education feature continued from page 87 Fig. 11 Fig. 14 Fig. 12 Fig. 15 problem but the CBCT did. Note that only two of the four canals were located and treated. The mesial roots of lower molars sometimes have three canals. Fig. 11 shows how CBCT shows three canals in the mesial root of a lower second molar; the periapical doesn’t. Patel et al.8 concluded that “the advent of cone beam computed tomography has considerably enhanced the clinician’s capability of diagnosing internal root resorption.” Root resorption is sometimes difficult to see clearly on PA. Fig. 12 is a case where CBCT much more clearly shows the extent of the internal resorptive defect on the palatal root of an upper first molar that is not evident on the PA. Cracked teeth and roots are notoriously difficult to diagnose and treatment plan. Bernardes et al.9 concluded that “cone-beam volumetric tomography was better than conventional radiography in the diagnosis of root fractures.” Kajan & Taromsari10 concluded “CBCT can be an ideal alternative in the diagnosis of root fracture in the field of endodontics.” CBCT can only reveal cracks that are at least twice as wide as the minimum voxel size of the scan according to the Nyquist Theorem. Even if the crack is too small to be seen on a CBCT, the bone loss caused by the bacteria contained in cracks is often easier to demonstrate on CBCT than on periapical radiographs. Fig. 13 is a case where the bone loss caused by a crack on the distal of the lower second molar is visible on the CBCT but not 8: 9: 10: 11: Fig. 13 on the periapical. Note that the crack in the root is not visible on the CBCT so it must be narrower than twice the 76 micron voxel size of the scan, or about the diameter of the tip of an ISO size 15/02 endodontic file. Fig. 14 is an upper canine where the crack in the root can clearly be seen on the axial view of the CBCT, so it must be wider than twice the voxel size. Notice that the crack and the bone loss are also seen on the periapical X-ray. The vertical bitewing suggests a short root canal filling in the mesial buccal root of the upper first molar might be the cause of the problem and that retreatment or apical surgery might be indicated. Cone beam CT clearly shows the palatal root has a vertical fracture, making the prognosis hopeless (Fig. 15). The results of traumatic injuries to teeth and bone are often easier to see on CBCT than on conventional periapical X-rays. Fig. 16 is a case of two lower incisors re-implanted by an emergency room physician that look OK on the PA. CBCT clearly shows that they were not re-implanted in the sockets but rather between the alveolus and the soft tissue. Kovisto et al.11 concluded “the CBCT scan is an accurate, non-invasive method to evaluate the position of the mandibular canal.” CBCT allows tracing and accurate measurement of the inferior alveolar nerve. This case (Fig. 17) shows that the nerve is over 6mm from the apex of the lower first molar’s mesial root, Patel, S., Ricucci, D., Durak, C., Tay, F., 2010. Internal Root Resorption: A Review. J Endod 36, 1107–1121. Bernardes, R.A., de Moraes, I.G., Húngaro Duarte, M.A., Azevedo, B.C., de Azevedo, J.R., Bramante, C.M., 2009. Use of cone-beam volumetric tomography in the diagnosis of root fractures. Oral Surg Oral Med Oral Pathol Oral Radiol Endod 108, 270–277. Kajan ZD, & Taromsari M. Value of cone beam CT in detection of dental root fractures. Dentomaxillofac Radiol. 2012 Jan;41(1):3-10. Kovisto, T., Ahmad, M., Bowles, W.R., 2011. Proximity of the Mandibular Canal to the Tooth Apex. J Endod 37, 311–315. 88 SEPTEMBER 2012 » dentaltown.com continuing education feature making periapical surgery less risky than if the nerve was nearer the apices. In Fig. 18 the apices of the lower molars are touching the inferior alveolar nerve, increasing the risk of parasthesia caused by apical surgery. Fig. 19 demonstrates the various artifacts on CBCT than can be confused with pathology. Metal restorations and radiopaque root canal fillings cause beam hardening and streak artifacts due to photon starvation that appear like decay in the crowns of teeth and cracks in the roots. One must be careful when first interpreting CBCT scans not to misinterpret these as pathology. Procedural accidents like root perforations and file separation are better visualized by CBCT than periapical X-rays. Fig. 20 is a case where the cause of non-healing is not apparent on the PA but a post perforation to the buccal mid root is clearly visible on the CBCT. 12: Although Cone Beam CT is being utilized by more than one-third of the endodontists in the U.S., it is not yet the standard of care. It should not be used for routine screening of all patients or taken on all cases.12 Summary CBCT is a valuable tool in endodontics in cases where the clinical exam and traditional two-dimensional radiographs fail to produce a diagnosis; in retreatment cases; where unusual anatomy, cracks, trauma and resorptive defects are present or suspected; or where apical surgery is planned. A CBCT will sometimes prevent subjecting patients to needless operative or surgical procedures to make a diagnosis and treatment plan of hopeless teeth. Like the operating microscope, clinicians who utilize CBCT would not want to practice without it. Use of cone-beam computed tomography in endodontics Joint Position Statement of the American Association of Endodontists and the American Academy of Oral and Maxillofacial Radiology, 2011. Oral Surg Oral Med Oral Pathol Oral Radiol Endod 111, 234–237. Fig. 16 Fig. 17 Fig. 18 Fig. 19 Fig. 20 Author’s Bio Dr. Paul A Jones has limited his practice to endodontics since 1978. He has been using Cone beam CT in his private practice since 2009, where he has taken and read more than a thousand CBCT scans. He has taken or given more than 100 hours of continuing education in Cone beam CT, read scores of articles and books, and contributed to a chapter in a textbook on the subject. He is a member of the American Academy of Oral and Maxillofacial Radiologists, the American Association of Endodontists, and the American Dental Association. continued on page 90 89 dentaltown.com « SEPTEMBER 2012 continuing education feature continued from page 89 Post-test Claim Your CE Credits Answer the test in the Continuing Education Answer Sheet and submit it by mail or fax with a processing fee of $36. We invite you to view all of our CE courses online by going to http://www.dentaltown.com/onlinece and clicking the View All Courses button. Please note: If you are not already registered on www.dentaltown.com, you will be prompted to do so. Registration is fast, easy and of course, free. 1. Which size field of view (FOV) scan is most appropriate in endodontics? a. Small or limited FOV. b. Medium FOV. c. Large FOV. d. Medical CT. 2. What is the number of days of natural background radiation a patient receives from a single limited FOV Kodak 9000 CBCT scan? a. Zero to one. b. One to five. c. Five to 10. d. Ten to 20. 3. What is the ability to see periapical lesions in cancellous bone on cone beam CT scans compared to periapical X-rays? a. Less. b. About the same. c. More. d. It depends on the size of the lesion. 4. An axial slice on a cone beam CT is: a. Parallel to the floor. b. From ear to ear. c. From front to back. d. At an oblique angle. 5. The distance from the apex of a lower tooth to the inferior alveolar canal can be measured accurately to within a tenth of a millimeter on cone beam CT. a. True b. False a. They might only be visible if they are wider than twice the minimum voxel size of the scan. b. They will be visible even if there are metal posts or radiopaque fillings in the root canals. c. The bone loss adjacent to the cracks in roots is often visible on scans even if the cracks themselves aren’t. d. They are more easily visualized on CBCT than on periapical X-rays. 8. Who is responsible for detecting and reporting to the patient any pathology visible on a cone beam CT scan? a. An oral maxillofacial radiologist. b. The practitioner who orders the scan. c. The owner of the facility that takes the scan. d. All of the above. 9. As a person ages from a child to an adult to a senior citizen, which is true about their susceptibility to any potential adverse effects of radiation? a. Less susceptible. b. More susceptible. c. About the same. d. Depends on the weight of the patient. 10. Cone beam CT is now the standard of care in endodontics, and if available in the office should be taken on all cases. a. Both parts of the statement are true. b. The first part is true but the second false. c. The first part is false but the second true. d. Both parts of the statement are false. 6. Dental decay can easily be identified by a CBCT on teeth where there are several large metal restorations on other teeth in the quadrant. a. True b. False Legal Disclaimer: The CE provider uses reasonable care in selecting and providing content that is accurate. The CE provider, however, does not independently verify the content or materials. The CE provider does not represent that the instructional materials are error-free or that the content or materials are comprehensive. Any opinions expressed in the materials are those of the author of the materials and not the CE provider. Completing one or more continuing education courses does not provide sufficient information to qualify participant as an expert in the field related to the course topic or in any specific technique or procedure. The instructional materials are intended to supplement, but are not a substitute for, the knowledge, expertise, skill and judgment of a trained healthcare professional. You may be contacted by the sponsor of this course. 7. Which statement about detecting cracks in teeth and roots is not true about cone beam CT scans? Licensure: Continuing education credits issued for completion of online CE courses may not apply toward license renewal in all licensing jurisdictions. It is the responsibility of each registrant to verify the CE requirements of his/her licensing or regulatory agency. 90 SEPTEMBER 2012 » dentaltown.com continuing education feature Continuing Education Answer Sheet Instructions: To receive credit, complete the answer sheet and mail it, along with a check or credit card payment of $36 to: Dentaltown.com, Inc., 9633 S. 48th Street, Suite 200, Phoenix, AZ 85044. You may also fax this form to 480-598-3450. You will need a minimum score of 70 percent to receive your credits. Please print clearly. This course is available to be taken for credit September 1, 2012 through its expiration on September 1, 2015. Your certificate will be e-mailed to you within 3-4 weeks. Cone Beam CT in Endodontics by Paul A Jones, DDS, MS License Number ______ ______ ______ ______ ______ ______ ______ ______ ______ _______ CE Post-test Please circle your answers. AGD# _____________________________________________________________________________________ Name _____________________________________________________________________________________ Address ___________________________________________________________________________________ City___________________________________________ State __________ ZIP _________________________ Daytime phone_____________________________________________________________________________ E-mail (required for certificate) _________________________________________________________________ Check (payable to Dentaltown.com, Inc.) 1. a b c d 2. a b c d 3. a b c d 4. a b c d 5. a b 6. a b 7. a b c d 8. a b c d 9. a b c d 10. a b c d Credit Card (please complete the information below and sign; we accept Visa, MasterCard and American Express.) 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Overall, I would rate this instructor 3 2 1 For questions, contact Director of Continuing Education Howard Goldstein at hogo@dentaltown.com General Dentist Anesthesiology Consultant Cosmetic Dentistry Dental Assistant Dental Company Rep. Dental Education Dental Lab Tech Dental Student Dental Hygiene Student Endodontics Endodontic Resident Front Office Hygienist Implantology Oral & Maxillofacial Surgeon OMS Resident Oral Pathology Orthodontics Orthodontic Resident Pediatric Dentistry Pediatric Resident Periodontics Periodontic Resident Prosthodontics Public Health Radiology Speaker TMD Specialist Other 91 dentaltown.com « SEPTEMBER 2012 FREE FACTS, circle 49 on card continuing education feature by Dr. Anthony Tay Abstract Fig. 1: Anterior composite buildup with the simplified layering technique. This article describes a simplified approach toward step-by-step layering of the anterior composite restoration. An understanding toward natural aesthetic from composite buildup and the ideal dimensions of individual layers will be presented. This will allow the practitioners to learn the skills required to confidently place anterior composite buildup in a conservative, aesthetic and predictable manner. A common scenario that general dental practitioners face involves the rehabilitation of lost dental tissue in the anterior teeth. This can be in response to dental trauma from an accident or replacement of a defective restoration. With today’s composite material in the dental market, it is possible to restore the lost dental tissue in a conservative and predictable approach. For this purpose, this presentation describes a simplified technique for such aesthetic anterior composite buildup. The individual steps will be described logically, including the layering details. To create surface anatomies that will mimic nature and lifelike aesthetics, the protocols for finishing and polishing will be given. With some practice, such anterior composite buildup can be routinely placed in a conservative, aesthetic and predictable manner. Educational Objectives At the end of this program, participants will be able to: a. Understand the workflow required for anterior composite buildup in a simplified manner. b. Determine the thickness of the different composite layers for ideal aesthetic outcome. This written self-instructional program is designated for 1.5 hours of CE credit by Farran Media. Participants will receive verification shortly after Farran Media receives the completed post-test. See instructions on page 99. 94 SEPTEMBER 2012 » dentaltown.com Approved PACE Program Provider FAGD/MAGD Credit Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. 12/01/2004 to 12/31/2012 continuing education feature c. Restore a fractured anterior tooth with minimal adjustment and finishing, using a putty matrix. d. Create primary, secondary and tertiary anatomies for aesthetic anterior restoration. e. Understand and master the polishing techniques for teeth of different surface textures. composite restoration should first be attempted to replace the lost dental tissue. In emergency situations, two common techniques are usually employed, i.e., freehand composite buildup or palatal “gloved finger matrix” techniques. The “gloved finger matrix” technique involves placing the clean-gloved index finger behind the palatal surface of the tooth, and using it as a matrix for the Introduction initial placement of the composite. This technique allows a betOne of the most common aspects of a general dental practi- ter control of the subsequent layering process than the freehand tioner’s work involves the rehabilitation of lost dental tissue in technique. However, since it is not precise in its dimension and the anterior teeth. This can sometimes be a result of accident form, it requires experience and practice to get a satisfactory trauma, or simply a replacement of a defective restoration that aesthetic outcome. was placed previously. With the advancement in adhesive techFor routine situations, however, when there is no urgency of nology, coupled with the improvement in mechanical property time, I prefer the commonly used silicon putty matrix technique. of the restorative composite material, such rehabilitation can 1. For the situation of the fractured anterior dental tissue, now be routinely done in a fairly conservative and predictable this will involve taking an impression of the dental arches, manner, often without the consideration for conventional followed by an extra-oral wax-up of the fractured site. The prosthodontics. This minimalist approach reduces the destrucdetails of the wax-up are then captured and transferred to tion of healthy tooth structure, while preserving the remaining a silicon putty matrix (Virtual, Ivoclar Vivadent), to form tooth strength and extending to its longevity. With this in mind, the scaffold for the composite layering process. composite restoration of the lost anterior dental tissue thus takes 2. For the situation of the defective restoration replacement, on an increasingly important role. the wax-up stage might not be necessary if the existing There are many composite materials in the market, with as restoration has a satisfactory form and outline. This can thus many clinical techniques dedicated to their applications. Central be directly captured and transferred to the silicon putty to most of these techniques involves the comprehension of the matrix, before the actual composite rehabilitation treatment. theoretical, practical and clinical aspects of the composite rehaIn such cases, the silicon putty matrix is very useful as it bilitation. A theoretical understanding of the mechanical prop- allows stable placement of the initial composite layer. In addierty of the composite, its translucency, chroma and opacity, tion, its highly accurate impression nature allows the capturing allows the practitioner to modulate the composite layering and of the wax-up details in a precise manner and minimizes the thickness successfully. The practical aspect involves the familiar- eventual occlusal adjustment. ization of the material’s handling, the sensitivity to ambience Prior to the commencement of the clinical restorative prolight and the best tools to manipulate it to the practitioner’s cedure, the tooth shade is taken to assist in the composite advantage. Finally, the all-important clinical restorative steps shade selection, for the creation of invisible margin between must be staged and streamlined to ensure maximum efficiency composite and tooth structure. This is critical, as the tooth dehydrates with prolonged period of moisture control, and its for the practitioner and his practice. In this article, I describe a simplified layering technique for value subsequently increases. When this happens, the tooth will appear more opaque. Hence, any aesthetic anterior composite buildup, using attempt to match this higher opacity with 3M ESPE Filtek Supreme Ultra (Filtek the composite restoration immediately, will Z350XT in the Asia Pacific region) restoracause a visual mismatch of the tooth-comtive composite. Filtek Supreme Ultra is a posite complex upon rehydration of the nano-filled composite that is suitable for both tooth a few hours later. anterior and posterior uses. After the shade taking process is completed, a suitable local anesthesia may be Tooth Preparation given, followed by rubber dam isolation. A central incisor was used in this presTooth preparation involves the placement of entation, with an enamel-dentine fracture buccal and palatal bevels to assist in the aessimulated at the mid-body section, withthetic blending of the composite to the out the pulp being exposed. In such cliniFig. 2: A central incisor with a simulated cal setting, when no sign of irreversible enamel-dentine fracture. Rubber dam is tooth, as well as increasing the surface area for composite bonding. This is followed by pulpitis or pulpal necrosis is encountered, placed to mimic moisture control. continued on page 96 95 dentaltown.com « SEPTEMBER 2012 continuing education feature continued from page 95 etching, priming and bonding of the prepared tooth surface, according to the practitioner’s preferred choice and system of etchant, primer and bonding agent. In this presentation, 3M ESPE Scotchbond Etchant Gel and 3M ESPE Adper Singlebond 2 primer adhesive were used, according to the manufacturer’s instruction. The tooth surface is now ready for composite restoration. Composite Layering To begin, the silicon putty matrix that was made prior to the clinical procedure is now being used to construct the palatal surface with composite. This layer will determine the palatal dimension of the tooth, and allow the buildup of the remaining layers anteriorly. A thin layer of A1E (3M ESPE Filtek Supreme Ultra A1 Enamel shade) composite is placed on the putty surface, corresponding to the missing dental tissue of the affected incisor. A common error that practitioners encounter is to layer the composite on the putty in either excess or inadequate cervico-coronal width. Excess width will result in excessive composite flash at the beveled palatal margin, while inadequate width might cause reduced adhesive contact with the beveled palatal margin. A better approach, just prior to any composite placement here, is to place and approximate the putty matrix to the affected incisor and inscribe the beveled palatal tooth margin onto the putty matrix surface, via a sharp explorer. The A1E composite is then placed in thin amount onto the matrix surface, between 0.3 to 0.5mm in thickness, and slightly extended beyond the inscribed line of the sharp explorer. A microbrush and a ball burnisher are most suitably used to ensure Fig. 3 Fig. 5 an even thickness of the layer. It is important to keep this layer thin to minimize polymerization shrinkage of the composite, and to allow slight translucency for visual effect. The putty with the composite is transferred back onto the palatal surface of the incisor, with a gentle pressure on the putty directed towards the palatal surface of the tooth, to allow the approximation of the composite to the beveled palatal margin of the tooth. Following 20 seconds of light-curing, the putty is gently peeled away to reveal the adhesion of the composite to the tooth unaided. The composite should reveal slight translucency, which will assist in the reproduction of incisal halo subsequently. For more dramatic translucency, CT (3M ESPE Filtek Supreme Ultra Clear Translucent shade) composite can sometimes be used instead of A1E here. This can result in a greater incisal halo effect. An optional, but useful step involves the use of flowable composite to fill in any potential void created between the palatal composite layer and the palatal beveled tooth margin. This will reduce any trapped air bubbles. In this illustration, a thin layer of 3M ESPE Filtek Supreme Ultra Flowable Restorative shade A2 is placed and light-cured for 20 seconds. Next, the mesial and distal walls are built up to the required dimensions with A1E and lightcured for 20 seconds. In the clinical intra-oral setting, this dimension is usually determined by the immediate neighboring teeth contacts (Fig. 6). The tooth is now effectively converted to a large Class V cavity. The dentine mass is reproduced with the layering of A3D (3M ESPE Filtek Supreme Ultra Dentine A3 shade) composite within this new Class V cavity. Fig. 6 Fig. 7 Fig. 8 Fig. 9 Fig. 4 Fig. 3: A sharp explorer, such as a Ash No. 6 probe, can be used to inscribe the palatal tooth margin onto the silicon putty (Virtual, Ivoclar Vivadent) surface. Fig. 4: Microbrush is used to even the surface of the palatal composite layer (A1E), as well as to minimize trapped air bubble. Fig. 5: First layer completed with A1E. Fig. 6: A2 Flowable is placed between the composite and palatal bevel margin interface. Fig. 7: Mesial and distal walls completed with A1E. Fig. 8: Three hyperchromatic mamelons, built up with A3D, are clearly visible. Fig. 9: CT placed to simulate the desired incisal halo. 96 SEPTEMBER 2012 » dentaltown.com continuing education feature To mimic the higher chroma of the natural dentine, the dentine composite shade chosen should be ideally one or two shades darker than the enamel composite shade. This also allows the dentine composite layer to be seen clearly through the subsequent buccal enamel composite layer. In this illustration, the enamel shade chosen was A1, while the dentine shade was A3. When placing the A3D composite, care should be taken to ensure a smooth transition slightly onto the buccal bevel of the natural tooth, to mask any visible restorative margin. At the same time, three distinct mamelons are placed at the incisal third to mimic that seen in a natural central incisor. For optimum aesthetic, the overall dentine shade composite should be kept 0.5mm short of the intended buccal enamel surface (in a palato-buccal manner), to allow the final buccal placement of 0.5mm of enamel shade composite. There are a few ways to make this thickness assessment, such as using a sectioned buccal silicon putty matrix or just visual estimation. Recently, a new tool called LM-Arte Misura (LM Arte instruments from Style Italiano) was developed to make this assessment of final enamel composite thickness more predictable. The dentine composite is now ready to be lightcured for 20 seconds. For the creation of incisal halo, we next placed CT composite between the mamelons and around the mamelons (slightly within the incisal, mesial and distal margins of this “Class V cavity”). This is light-cured for 20 seconds. To complete the final enamel layering, we placed 0.5mm thickness of A1E composite onto the buccal surface. It is important to keep this layer thin and evenly spread out so that we can Fig. 10 Fig. 11 minimize the finishing process. I recommend the use of size three brush, with a thin amount of wetting resin on the brush (Brush & Sculpt, Cosmedent) to ensure a uniform spread of the layer, improve handling characteristic and minimal trapping of air bubbles. Avoid using bonding agent in place of wetting resin, as bonding agent may contain HEMA and thus can affect the polymerization and also the final color of the composite. We followed this with 20 seconds of light-curing. Finishing Primary and Secondary Anatomy: Anatomies creation should ideally be done after the lightcuring of the final enamel composite layer. Gross-contouring is done using coarse and medium coarse discs (Soft-lex, 3M ESPE) to achieve the desired primary anatomy. For buccal secondary anatomy, there are many techniques available. I favor the technique from Dr. Newton Fahl Jr., using a pencil to mark vertical and horizontal lines on the tooth. This serves as a guide for the rotary contouring. With the line markings, a long flame-shaped diamond bur is used in a controlled manner, to reproduce the three subtle developmental lobes as well as the two triangularshaped shallow depression at the incisal third of the buccal surface. A silicon polishing cup (Astropol P, Ivoclar Vivadent) is used to smooth the transition of the secondary anatomy created. Tertiary Anatomy: If tertiary anatomy is desired, especially in young teeth that require perikymata characterization, the same long flame-shaped bur can be used to achieve this effect. This bur should be placed parallel to the buccal surface, and moved between mesial and distal slowly one or two times, at a very slow rotary speed with feather-light pressure. It is important to use magnification for this purpose, as there is a tendency for many practitioners to overdo it. The tertiary anatomy, when created, is smoothened again with Astropol P, to make the appearance subtle and natural. Polishing Fig. 12 Fig. 13 The restoration is finally polished with aluminum oxide polishing paste (Enamelize, Cosmedent) and felt polishing disc (FlexiBuff, Cosmedent) at slow-medium speed, light-medium pressure, to achieve the desired luster. In my experience, I favor the use of electric micromotor, with slow-speed conventional Fig. 10: Completed layering. Fig. 11: Computer overlay image of the desired pencil line markings on the tooth image of Figure 10. This gives us the guide for producing primary and secondary anatomy. Fig. 12: Primary, secondary, tertiary anatomies created. Fig. 13: Completed – Natural tooth color reproduction. continued on page 98 97 dentaltown.com « SEPTEMBER 2012 continuing education feature Fig. 14 continued from page 97 Fig. 15 Fig. 14: Completed – Subtle incisal halo resent. Fig. 15: Completed – Harmonious blending of the different layers. Fig. 16: Completed – Palatal tooth margin clinically invisible. Fig. 17: Completed – Developmental grooves created in a natural manner. Fig. 18: Left model shows a smooth but matte surface. Right model shows a smooth and highly shiny surface. No surface resin glaze is needed. Fig. 18 Fig. 16 Fig. 17 contra-angled handpiece for this polishing stage. The high torque from the electric micromotor allows the polishing to be done in a controlled manner without causing micro-gouging of the polished surface. to a high shine with Enamelize and FlexiBuff. The results show that a matte or shiny surface can be easily created, depending on the aesthetic outcome desired. Both models, with the slightly different polishing protocols, do produce a clinically acceptable smooth surface, as seen in older teeth. Alternative Finishing and Polishing Method In older teeth that have lost their surface microtexture (perikymata) and acquired a smooth and sometimes shiny surface, tertiary anatomy is not indicated. Instead, after the secondary anatomy stage, this restoration can be polished with 3M ESPE Soflex Fine and Superfine polishing discs, at mediumhigh rotary speed, to achieve a matt, smooth surface. If high shine is desired, Enamelize and FlexiBuff can subsequently be used with the technique described above. In this simple demonstration, two composite tooth models were built up to identical dimensions, using 3M Filtek Supreme Ultra Body A2 shade (A2B). They were finished to the secondary anatomy stages (under the section Finishing – Primary and Secondary Anatomy). Both models were then subjected to further polishing with 3M ESPE Softlex fine and superfine polishing discs. However, only the right model was additionally polished 1. 2. 3. 4. 5. Devoto W, Saracinelli M, Manauta J. “Composite in everyday practice: how to choose the right material and simplify application techniques in the anterior teeth.” Eur J Esthet Dent. 2010 Spring;5(1):102-24. Fahl Jr, N “Mastering Composite Artistry to Create Anterior Masterpieces - Part 2.” Journal of Cosmetic Dentistry 2011: 42-55, Winter. Fahl Jr, N “Mastering Composite Artistry to Create Anterior Masterpieces - Part 1.” Journal of Cosmetic Dentistry 2010: 56-68, Fall. Dietschi D “Layering concepts in anterior composite restorations.” J Adhes Dent. 2001 Spring;3(1):71-80. Dietschi D “Optimising aesthetics and facilitating clinical application of free-hand bonding using the ‘natural layering concept.” Br Dent J. 2008 Feb 23;204(4):181-5. 98 SEPTEMBER 2012 » dentaltown.com Conclusion A simplified layering technique, as described here, allows practitioners to create natural-looking anterior composite with predictability. With the improvement of the restorative composite over the years, we must, as dedicated caregivers to our patients, take advantage of this, and be able to offer minimally invasive and conservative restorative treatment. With practice, we will be able to do so confidently. Author’s Bio Dr. Anthony Tay received his Bachelor of Dental Science from the University of Melbourne, Australia, in 2005. He returned to Singapore in 2006, where he has been involved in full-time metropolitan private practices. As a general practitioner, he delivers a comprehensive range of dental services, with special interest in composite rehabilitation, restorative dentistry and minimal intervention dentistry. He is a current committee member of the Academy of Cosmetic Dentistry (Singapore) and the Continuing Dental Education committee of the Singapore Dental Association, and is actively involved in continuing dental education for his peers. He can be contacted at dr.anthonytay@gmail.com continuing education feature Post-test Claim Your CE Credits Answer the test in the Continuing Education Answer Sheet and submit it by mail or fax with a processing fee of $36. We invite you to view all of our CE courses online by going to http://www.dentaltown.com/onlinece and clicking the View All Courses button. Please note: If you are not already registered on www.dentaltown.com, you will be prompted to do so. Registration is fast, easy and of course, free. 1. Which of the following about the use of silicon putty matrix is true? a. It allows the stable placement of the initial composite layer. b. It captures the wax-up details to allow accurate transfer of tooth form and dimension. c. It minimizes finishing and occlusal adjustment. d. All of the above 2. What is the role of the sharp explorer in this presentation? a. To inscribe the palatal tooth margin onto the silicon putty matrix so that the palatal composite layer can be predictably placed. b. To allow the creation of perikymata at the finishing stage. c. To stabilize the composite layering when using the light-cure. 3. Shade-taking of the tooth is taken before the placement of the rubber dam... a. because the eyes become tired and lose the ability to differentiate chroma at the end of the restorative procedure. b. because the tooth dehydrates and its value increases for a few hours after rubber dam placement, resulting in inaccurate shade match. c. because the debris and saliva from the tooth preparation after rubber dam placement can interfere with the perception of hue. 4. What can be done to create invisible margins between the composite and tooth structure? a. Place bevels on the tooth preparation margin. b. Select a composite shade that is similar to the tooth structure, prior to dehydration from rubber dam placement. c. All of the above 5. Why is flowable composite useful in this presentation? a. It fills in any potential void between the initial palatal layer of composite and the palatal tooth margin, thereby reducing any air bubble trapped. b. It is used as a bulk-fill agent. c. It provides the halo effect. 6. When restoring anterior composite with the technique described in this article, the dentine shade should ideally be: a. The same shade as enamel shade. b. One or two shades darker than enamel shade. c. One or two shades lighter than enamel shade. 7. After the placement of the dentine composite layer, what is the ideal thickness of the buccal, final enamel layer of composite for optimum aesthetic? a. 0.5mm b. 1.0mm c. 1.5mm d. 2.0mm 8. Which of the following about the role of the wetting resin is false? a. It reduces air bubbles being trapped during layering. b. It improves the handling of the composite. c. It improves the polishing quality of the composite. 9. For anterior restoration, secondary and tertiary anatomies should be created… a. after the light-curing of the final enamel composite layer. b. before the light-curing of the final enamel composite layer. c. before the light-curing of the dentine composite layer. 10. Old teeth tend to appear smoother and shiner than young teeth. a. True b. False Legal Disclaimer: The CE provider uses reasonable care in selecting and providing content that is accurate. The CE provider, however, does not independently verify the content or materials. The CE provider does not represent that the instructional materials are error-free or that the content or materials are comprehensive. Any opinions expressed in the materials are those of the author of the materials and not the CE provider. Completing one or more continuing education courses does not provide sufficient information to qualify participant as an expert in the field related to the course topic or in any specific technique or procedure. The instructional materials are intended to supplement, but are not a substitute for, the knowledge, expertise, skill and judgment of a trained healthcare professional. You may be contacted by the sponsor of this course. Licensure: Continuing education credits issued for completion of online CE courses may not apply toward license renewal in all licensing jurisdictions. It is the responsibility of each registrant to verify the CE requirements of his/her licensing or regulatory agency. continued on page 100 99 dentaltown.com « SEPTEMBER 2012 continuing education feature continued from page 99 Continuing Education Answer Sheet Instructions: To receive credit, complete the answer sheet and mail it, along with a check or credit card payment of $36 to: Dentaltown.com, Inc., 9633 S. 48th Street, Suite 200, Phoenix, AZ 85044. You may also fax this form to 480-598-3450. You will need a minimum score of 70 percent to receive your credits. Please print clearly. This course is available to be taken for credit September 1, 2012 through its expiration on September 1, 2015. Your certificate will be e-mailed to you within 3-4 weeks. 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Overall, I would rate this instructor 3 2 1 For questions, contact Director of Continuing Education Howard Goldstein at hogo@dentaltown.com 100 SEPTEMBER 2012 » dentaltown.com General Dentist Anesthesiology Consultant Cosmetic Dentistry Dental Assistant Dental Company Rep. Dental Education Dental Lab Tech Dental Student Dental Hygiene Student Endodontics Endodontic Resident Front Office Hygienist Implantology Oral & Maxillofacial Surgeon OMS Resident Oral Pathology Orthodontics Orthodontic Resident Pediatric Dentistry Pediatric Resident Periodontics Periodontic Resident Prosthodontics Public Health Radiology Speaker TMD Specialist Other townie trip feature Since dental product manufacturers want to make products with dentists in mind, 3M took full advantage of the available Townie think tank. Several Townies traveled to 3M’s headquarters in Minnesota to give the company feedback on upcoming products and equipment. Dr. Don McNamara says, Naturally, the 3M folks were wonderful and really rolled out the red carpet for us Townies. The Innovation Center was a great place for the lecture portions and the tour of the facility was like visiting a science museum. As with all Townie gatherings, the real meat of the meeting was the opportunity to spend some quality time with great Townies from the U.S. and Canada. When a 3M speaker would toss out an idea or want to brainstorm some concepts for improving a product, there were some great ideas offered by those in attendance. I mean, when you’re talking the pros and cons of CAD/CAM products with the likes of McClure and Fleming, you get great, accurate feedback! Dr. Tim Goodheart states, It’s sort of mind-boggling to learn just how many products 3M invented, developed and sells. For me personally, it was very impressive to see just how much time, effort and company talent it puts into its dental division and products. Regardless of whether a dentist chooses to use 3M products, I think dentistry ought to take great satisfaction in the fact that a high-tech, top quality, innovative company such as 3M considers dentistry to be an important part of its present and future and puts a large chunk of the companies’ resources into improving things for dentists and patients. Dr. Tim Burke says, 3M embodies a collection of qualities which are, in my experience, unparalleled. I have prior experience with corporate culture – before dental school I spent more than four years in quality control with Kraft foods, and my ex worked for Lever Brothers while I was in school. While they are obviously both world-class businesses, their R&D departments can’t compare with 3M and its culture of teamwork and cooperation. It is their synthesis and integration of widely disparate technologies that permit them to continually develop and market products while others stand by and wonder what happened. I’m sure people have talked about the “Trifecta” of bond, cement and materials. That was a huge hit for the dental end. I can see some of the materials that we were sent to evaluate will likewise turn out to be popular – the retraction paste and polishing systems have great potential, and should do well. The “Paradigm” line was a wise addition, in spite of all the razzing it took for confusing nomenclature. 3M has a solid name, and a value line carrying it will likely be accepted more readily than an unknown generic. I think we really gave them some things to think about – not always what they wanted to hear – but at least it was honest. More, they really did seem to value the input as we spoke to some of them about topics we discussed last year. ■ 101 dentaltown.com « SEPTEMBER 2012 roundtable discussion It was a dark and humid night on Victoria Harbour. The choppy water lapped against the hull of the alluring Aqua Luna junk boat as four top dental industry CEOs watched the Symphony of Lights laser show illuminate buildings on Hong Kong Island and the Kowloon peninsula. After the harbor cruise, the four disembarked the Aqua Luna and sauntered over to Hullett House, an English Colonial building on Canton Road, for a traditional Cantonese feast. There, Dr. Howard Farran, John Christensen, Dr. Rhonda Savage and Patrick Tessier assembled around a table for a spirited evening. The gathering conjured themes of Woody Allen’s recent hit, Midnight in Paris, where a group of high-profile writers rendezvoused in an enchanting place and time. What brought liter- ary leaders like Hemmingway, Fitzgerald, Stein, Porter, Dali and Picasso to Paris in the 1920s? The same thing that brought these four dental thought leaders together nearly a century later on this particular night in Hong Kong: a passion for creating meaningful lives and professions; the thrill of collaborating and vetting ideas with like-minded people. In a quest for continuous improvement of the dental profession, each traveled from the U.S. to Hong Kong for the World Dental Forum, an international dental event where more than 500 participants from seven countries gather to share innovative approaches to dentistry from around the world. As the evening progressed, and the brainstorming between the four garnered momentum, a fundamental link between the four became evident: passion. continued on page 104 102 SEPTEMBER 2012 » dentaltown.com WHAT IIS PA ? Your PASSION COSMETIC C DENTISTR DENTISTRY RY With you can easily deliver up to 8 units of lab quality veneer s with our direct composite stentt in about an hourrr.. Boost your " #!" !# !! %$#%$"#$# ective new-patient magnet. which is an efffeec TM EZVeneers en V ass looww as $ TM EZZ ENEERS SERVING SER RVING V Y YOUR OUR O COMMUNITY To help you treat the under ser ved,, you maay prescribe our top quality removable products at ver y attractive feees,, through our ver y competitive Pre-Pay Program. m.. Expand your patient base, ityy. grow your practice and help your community ass low as $ DIGITAL DIGIT TAL A DENTISTR D DENTISTRY RY LAVATM Ultimate Send in your digital gital impression fo or a restoration milled on our industrial 5-axis machines fo or a %$#"! ! %%$!!"#$! !#$### e.max FMZ™ onnlly $ & More! y These are our everyday fees, not one one-time introductor y prices. We are committed to earning your business with $ "#$ !#!$!! #$ !"# afffo ordable feees.. If you’re passionate about dentistr y like we are, give us a call... WE’LL FUEL EL PASS Your PASSION FREE FACTS, circle 23 on card Dental Dental Laborat Laboratory ory USA Boston 888-659-5913 Los Angeles 800-859-0822 Chicago 866-963-6856 Seattle 877-711-8778 www.moderndentalUSA.com roundtable discussion continued from page 102 What is Passion? we’ve become the largest dental community in the world! I insist that passion was, is and always will be a fundamental tenet to my success, so much so that I made ‘be passionate, enthusiastic and determined to make a difference’ one of the core values expected from every employee of my company.” In the opening scene of the movie Heights, Glenn Close’s character lectures her university students on passion. “That is the problem with us today,” she warns, “we can’t remember what it’s like to be consumed with desire. We have forgotten passion! … for Christ sake, take a risk sometime this weekend!” For these leaders in dentistry, this kind of deep, risk-taking zeal Dr. Rhonda Savage: permeates all aspects of their lives. It’s a character trait. The line Passion to Elevate Practice Management “Today my area of expertise focuses on dental practice manbetween their personal life and their professional life blurs because their jobs aren’t just jobs; they are purposes, they are life-long agement,” said Dr. Savage. “But even before purchasing Linda quests for improving the world around them – they are passions. Miles and Associates (now Miles Global), dentistry was my true calling. My passion for this profession And passion doesn’t have a pause button. was so strong that it led me to be an But what is passion, exactly? active duty dental officer in the U.S. Psychologist Robert Vallerand defined Navy. After that, like Dr. Farran, I also passion as “a strong inclination or started my own practice. desire towards a self-defining activity “In dental school, they teach us that one likes (or even loves), finds enough to succeed clinically, but when important, and in which one invests it comes to the business side of the dentime and energy … these activities tal practice, we all could use some help. come to be so self-defining that they I may have been passionate about represent central features of one’s idenimproving the smiles of my patients, tity,” (Dr. Robert J. Vallerand, 2007). Above: Godfrey Ngai speaking at World Dental Forum Vallerand’s progressive research Below, from left: John Christensen, Dr. Rhonda Savage, but my quest soon turned into becoming a resource for dentists who needed posits that passion improves perform- Dr. Howard Farran and Patrick Tessier help with systems, accountability and ance in all aspects of life. Dr. Farran, communication. When we give aid to Dr. Savage, Mr. Tessier and Mr. a dental practice to help its bottom line, Christensen can all attest to this. All the staff and doctor(s) can treat all of four were invited to discuss their pastheir patients to the best of their ability. sions at this impromptu roundtable, “I am currently the CEO of Miles and how each were driven to create Global and I focus on helping dental organizations that make important offices become more successful. My contributions to the world of dentistry. goal is to encourage and empower other dentists. I’m very attentive and make Dr. Howard Farran: great recommendations, while making the whole team feel Passion to Build a Dental Community extremely inspired. My passion is to do all I can to ensure their “Early on in my life, my goal was to become a dentist,” said Dr. Farran. “I aggressively achieved that goal, but once I did, I growth and trigger them to be even more successful.” yearned for something more. It didn’t take long for me to experience the isolation common to many practicing dentists. I felt Patrick Tessier: like I was on my own island doing my own dentistry with Passion to Aid the Dental Profession nobody to bounce ideas off of until I could go on a fishing trip “I joined the dental laboratory business a dozen years ago,” with the friends I’d made in dental school. I was driven to find said Tessier. “As a mechanical engineer with an MBA, I immedia way to communicate with my peers all the time instead of ately fell in love with the dental profession. All of my education when it was convenient for a handful of us to get together. and experience have been fully utilized, but the most impressive Thank God for the Internet! aspect of the dental business is the fundamental fact that den“I created Dentaltown so no dentist would ever have to prac- tistry helps people; there is a real-time direct connection with tice solo again. I realized that if dentists could collaborate easily doctors and patients. and effectively, then ideas for improvement could be shared by “When I was introduced to Modern Dental Laboratory a all and could have a dramatic result for the participants. With decade ago, I knew almost immediately that importing the highmore than 150,000 Dentaltown members worldwide today, quality work from Modern could improve the lives of our clients 104 SEPTEMBER 2012 » dentaltown.com roundtable discussion and their patients. My fundamental business model separating manufacturing from customer service allows MDL USA to offer world-class quality products with white glove service and great pricing. “As my import business grew, the quality difference became very clear. Doctors loved the work. Comments like ‘after 25 years, I now enjoy restorative’ became common. I began to realize we were actually helping improve dentistry by allowing the doctor to focus on treating the patient, not fussing with the lab work. “It makes me very proud to think we are helping dentists deliver the very best dental health care they possibly can. Every day I get to count my blessings: that I was fortunate to be introduced to this business by Mr. George Obst of DSG; that I was lucky to meet Mr. Godfrey Ngai of Modern Dental; that every day I get to work with my friends at MDL USA to serve our dentist clients and help them deliver great health care. I think it is our human duty to do the very best with skills and abilities we have. It is my passion to make the most of my blessings and try to make a positive difference in the world. John Christensen: Passion to Spread the Word “When I graduated from Northwestern University’s Advertising/ Marketing Graduate School in 1980 and started my agency, chrisad, I accepted any type of client who would pay the bills,” said Christensen. “Almost immediately, dentists began contacting me and we began conducting fairly extensive patient-consumer research by testing various advertising approaches. “The first couple dental clients did not do well. I later understood the reason for this was not the marketing but rather the aspects of practice management that no amount (nor quality) of marketing could overcome. The third dental client’s practice was optimally configured, their early marketing sparked a yet unheard of growth, and before I knew it, I had dozens of dentist clients in the San Francisco Bay Area. “I had no idea that no other marketing firm had ever specialized in dentistry. What excited me the most was that with every marketing step my company took, and every bit of data we uncovered, we knew we were pioneers. Every day revealed a new breakthrough – even today, after 32 years of exclusively working with dentists, with the largest database in the world of in-prac- Left: Modern Dental Lab Tour led by Godfrey Ngai Below: Howard A. Ngai, Dr. Howard Farran and Dr. Chan Below, left: U.S. delegation on Modern Dental Lab tour. tice patient-consumer behavior, working in four nations and with 100-million mail marketing pieces out each year, we are still experiencing similar exciting breakthroughs. “I never view my job as work, but as a fun game because I know the outcome is 100 percent certain, I will never give up on any client and will passionately stand by their side until they attain it. It’s a great deal of fun!” What is Your Passion? Does your work “consume you with desire”? Do you take risks to attain those desires? Great leaders answer “yes” to both of these questions. Passion is a type of energy that is manifested from inside; a force to be tapped into, accessible to all. When someone is truly passionate about what they do, like these dental giants, others are drawn to you. Your passion, whether it is to build a dental community, to permeate into a practice, to help the dental community or to spread the word, attracts the attention of your patients and employees. It inspires and enlivens them. The excitement that your passion generates will keep your patients retuning again and again and will keep your staff around for years on end. Deep down, we all have passion for what we do. We’d like for you to share your passion with the Dentaltown community. Please share your story here: www.dentaltown.com/whatisyourpassion. The next World Dental Forum will be held in Paris, France in 2014. To learn more, call 877-711-8778. 105 dentaltown.com « SEPTEMBER 2012 addiction feature ne, DDS, MBA by William T. Ka The focus of this article will be on indentifying the dental patient with a substance use disorder (SUD) or an addictive disease, as these terms are basically the same. Additionally, it will cover how an addictive disease affects all aspects of a patients’ life. Identification and Understanding Addictive Diseases When our patients seek our skill and care for their oral health needs, they bring a variety of interesting needs with them. These needs can be emotional, psychological, financial and physical issues that must be addressed prior to and along the way in the dentist/patient relationship. By the fourth year of dental school, we have discovered this. At a patients’ initial appointment, they fill out a health history, giving us an insight into their current and past medical and dental health. Certain diseases, conditions and patient behavior give us information regarding the patients’ systemic health and will assist us in making the appropriate diagnosis and dental treatment plan. When examining a patients’ social history, dental professionals should routinely ask about the use, frequency and quantity of alcohol, tobacco and other drugs, as well as any history of addiction, alcoholism or substance abuse. However, a West Virginia survey of dental professionals states that 36 percent of respondents acknowledged not doing so.1 1. Tufts Health Care Institute Program on Opioid Risk Management. Executive Summary. The Role of Dentists in Preventing Opioid Abuse. March 11-12, 2010. Available at: www.thci.org/opoid/mar10doc/executivesummary.pdf continued on page 108 106 SEPTEMBER 2012 » dentaltown.com Selling A Practice Shouldn’t Be As Scary As A Trip To The Dentist. NAPB Turns Scary Into Simple At the National Association of Practice Brokers (NAPB), we’re experts in dental practice brokerage and transitions and have decades of experience successfully transitioning thousands of practices nationwide. We are your Go-To Teeam in ‘Simply’ selling your practice successfully. Contact Contact uuss at 888.407.2908 for for more more iinformation nformation oorr vvisit isit uuss aatt www.buyandsellapractice.info www w.b . uyandsellapractice.info f FREE FACTS, circle 29 on card addiction feature continued from page 106 The prevalence of substance abuse is so high that every health care provider in the U.S. sees patients either at risk themselves or experiencing negative effects of substance use by a friend, family member or co-worker.2 Addiction is an “equal opportunity” disease that can be present in patients from all walks of life. In broad terms, substance use can be described as use, misuse, abuse, addiction. Use is of course the proper application of say an opioid for post-operative pain following a dental procedure. Misuse would be taking the same opioid for “non medical” use. The next term abuse is when one has too many drinks on their birthday, or takes more pain medication than actually prescribed to obtain a more profound or euphoric effect. Finally, addiction is when the individual will continue using the substance despite adverse consequences. A short and to-the-point definition of addiction is as follows: “Addiction is a medical disorder with a complex etiology, multiple manifestations and a varied clinical course.”3 A recent definition states: “Addiction coops the brain’s neuronal circuits necessary for insight, motivation and social behaviors. This functional overlap results in addicted individuals making poor choices despite awareness of the negative consequences; it explains why previously rewarding life situations and the threat of judicial punishment cannot stop curtailing addictions.”4 Patients with an addiction have “mental mismanagement” where poor decisions are the norm, not the exception. As the disease progresses, all Certain patients with addictions areas of the patients’ life continue on a downward fashion. Addictive diseases are chronic and progressive and can be fatal will complain of extreme dental if not adequately treated. Dental professionals may have difficulty identifying a patient whose disease state is in the early to middle stages. pain and extreme anxiety to Also, one may have difficulty addressing an addictive disease in the later stages with patients since they are almost always in secure narcotic prescriptions denial that they indeed are suffering from an addiction. Unfortunately dental professionals have not been trained to conduct screening and intervention techniques when patients present with addictive diseases. This is certainly an area that could be addressed more aggressively by organized dentistry and dental education. In a busy general or specialty practice, this type of screening is hard to implement. Certain factors should be considered when looking at a patient’s health and social history. Certain medical and dental professionals may have a greater suspicion their patient may have other substance use disorders if they are heavy smokers or smokeless tobacco users. This is certainly a point to consider! Substance use disorders and addictions can negatively affect certain organ systems such as the hemopoetic, the cardiovascular and the digestive systems. A patient reporting a past history of hypertension, recent pneumonias and pancreatitis often have an alcohol abuse or dependence. The patient presenting with complex health histories will often require a medical consult which can reveal more information than perhaps the patient has reported. Additionally, patients tend to underreport certain conditions for a variety of reasons. If a patient lists allergies to several commonly prescribed narcotic pain medications this should cause some reason for concern. Frequently, patients with addictions seek episodic emergency care. This may bring someone new to your practice seeking relief from a painful dental condition. One can also observe established patients interest in their oral health deteriorate over time along with the progression of the disease. These patients may be more apt to respond to a dental professional’s brief screening or intervention since a relationship has been established. A new emergency patient in addition to the painful condition concerning them may have heightened fears and anxieties concerning dental treatment. Very often the front office can pick 2. 3. 4. Madden, T.E.: CDA Journal, Vol 36: No. 2: Feb 2008 (119-121) Vaillant, G.E.: Principles of Addiction Medicine, 3rd edition, 2003, (p.3) Volcow, N.D., Baler, R.D., Goldstien,R.Z., Neuron 69, Feb 24, 2011 (p599) 108 SEPTEMBER 2012 » dentaltown.com addiction feature up on this and alert the clinical team and ultimately the dentist. When the patient is examined, health and social history reviewed, radiographs interpreted and a diagnosis made, often the treating dentist will have a fairly good idea of what is going on. This is where the “red flags” may start to appear. Certain patients with addictions will complain of extreme dental pain and extreme anxiety to secure narcotic prescriptions. Some of these patients are master manipulators and can get what they want rather easily. When they are successful, they will continue to have these or other pain issues and also refer their “network” of friends and family. Others whose disease has progressed are far less skilled in manipulation. It takes a seasoned dental professional to resist the skillful manipulation of these “dentist shopper” patients. Another “red flag” may pop up when the patient presents with a mouth with multiple pathologies present and the patient blames this condition on several outside factors. These may include, “The dentist I had in the Army, or previous dentist have done all these horrible things to me.” These stories can be very “interesting,” but the bottom line is the patient takes no personal responsibility for the condition of their mouth. The reality is, patients with addictions can and do have real painful dental emergency conditions that really do require treatment. This is really a “slippery slope” for the dental professional – what are the choices? Generally dentists would want to eliminate the painful condition yet not participate in enabling the addiction to continue. Here are some things to consider: • Am I comfortable with treating this patient? If the answer is yes, proceed with caution, if your gut-level feeling tells you no, refer the patient. • Although not the focus of this article, should you decide to treat this patient, offer immediate relief of pain, profound local anesthetic and perhaps an extraction, an I and D, or open up the tooth initiating endodontic therapy. If the patient accepts and you can do this, at least the acute painful condition can be eliminated. However if they reject this treatment and attempt to steer you towards prescribing a powerful narcotic this can be the game changer! • Since the patient may be exhibiting various degrees of “mental mismanagement,” adequate informed consent documents should be in place as well as written post operative instructions. • Become familiar with substance abuse treatment facilities in your community. A great source of information could be patients in recovery that you are successfully treating. Treating a Dental Patient in Active Addiction Most general dentists and dental specialists have patients present with painful conditions that require rather urgent treatment. Sometimes these patients are easy to treat and other times those presenting with complex medical issues may not be so easily treated. Patients presenting in our practices with addictive diseases fall into the later, and are far more difficult to manage and treat. Patients with addictions can present with unpredictable and maladaptive behaviors. They could have even possibly created their own iatrogenic dental pathology. This group of patients will have dependability problems such as keeping appointments and following treatment recommendations. Generally, they will also have exaggerated fears and anxieties regarding dental treatment. The ultimate goal of treating a patient in acute pain whether they have an addictive disease or not is to treat and eliminate the painful condition. The goal for some patients in active addictive disease would be to utilize the dentist to continue to support their addiction through liberal prescribing practices. We must be diligent not to allow perpetuation of their addiction. In general terms, our goal when treating patients in active addiction is to stabilize the oral health. Attempting to proceed with extensive dental treatment in these patients prior to adequate treatment of the addiction will be frustrating. This would be similar to attempting to proceed with extensive periodontal and restorative dentistry on a patient with untreated hypertension and diabetes and expecting a good outcome. continued on page 110 109 dentaltown.com « SEPTEMBER 2012 addiction feature continued from page 109 Dentists are often the first healthcare providers to identify suspicious indicators such as hypertension, advanced periodontitis or other symptoms such as possible addictive diseases. We routinely inform our patients of our findings and make appropriate referral to their primary health care provider for evaluation of these conditions. How to handle a patient you feel has an addiction can be challenging, and depends on where the patient is in the disease spectrum. This is where dentists struggle to adequately address the addictive disease to the patient. There are no easy answers here. A good source of information would be patients in your practice who are in recovery or perhaps a dental colleague in recovery. If you decide you will treat a patient with an active addiction, you should realize they will be more difficult and take longer to treat. Again, there are no simple answers or check lists for treating these patients. The first priority of course is an accurate diagnosis of the dental pathology. Also there may be several areas of the patients’ mouth that may need attention. After informing the patient of your findings, next is your decision on the treatment to present to the patient. Since these patients may be under the influence of their drug of choice or requiring more of the drug, informed consent is a challenge. Adequate written informed consent and written postoperative instructions are a must. One could place in the post-operative instructions that “lost or stolen” analgesic prescriptions will not be replaced, and that no refills will be called in. It is often advisable to have a physician consult if time would permit. If you suspect the patient has used IV drugs, antibiotic prophylaxis is indicated. It is not a good idea or appropriate to treat a patient that is intoxicated, unless of course there is dental trauma involved. It is a general rule of thumb not to treat a patient who has used cocaine or methamphetamine within the last 24 hours; this of course is unrealistic to expect a patient to do this. Adequate pre-operative screening including adequate vital signs should allow you to make the decision to treat immediately or defer or refer the proposed treatment. Perhaps the best treatment plan if time would allow is to attempt to immediately eliminate the painful condition. This treatment could consist of an extraction, opening the tooth for endodontic therapy or even an emergency I and D and area of acute swelling. This would not work in the case of extreme swelling involving trismus. If the patient accepts this treatment and you proceed, thorough written post-operative instructions should be presented. This would include the number of days postoperatively you feel they may have some discomfort, the amount of pain medicine we will prescribe and that you must see them in the office if the pain persists after two to three days. Now on to the actual clinical procedure. We all have our ways of treating emergency patients in our practices. Again, several of these patients will have exaggerated fears and anxieties as well as increased drug tolerances and cross-tolerances. These are the folks when the Nitrous Oxide is at 50% plus will tell you they are not feeling any different! So, lots of topical anesthetic, gentle administration of profound local anesthetic and even the use of a long-acting local anesthetic. Perform the extraction as gently as possible, open the tooth, remove the pulp, medicate and take the tooth out of occlusion, or excise and drain in your normal fashion. Consider the use of a glucocortical steroid such as Decedron in addition to appropriate antibiotic and analgesic therapy. 110 SEPTEMBER 2012 » dentaltown.com addiction feature Selecting the appropriate post-operative analgesic for patients with an active addictive disease is challenging. If the patients’ drug of choice is ethyl alcohol they may have certain degrees of liver impairment. Since several of the commonly used analgesics contain acetaminophen (Tylenol) in addition to codeine or hydrocodone these analgesics should be carefully considered. Additionally, patients with liver impairment can have delayed wound healing. These patients may be more prone to developing alveolar osteitis (dry sockets). If the patients’ drug of choice is an opioid, they have increased tolerances to opioid analgesics. In fact, they may actually require a higher dose of the analgesic to achieve adequate pain relief. This is a “slippery slope” for most dentists and a great time for a physician consult. Generally we have a good idea how long our patients will require post-operative analgesics. Since most dental pathology is generally of the inflammatory nature, we should also strongly consider the use of non-steroidal anti-inflammatory (NASIDS) agents. Also, inform the patient you will not call in any refills of their analgesics without them first coming back to the office. If the patients’ drug of choice is in the stimulant category of cocaine or methamphetamine, one should be careful with the use of epinephrine in local anesthetic. This could be a problem if the patient has used the drug recently and an inadvertent intravascular injection was to take place. This is where the increased time involved with caring for these patients is evident. In states where medical marijuana is legal, certainly patients are presenting to dental offices in acute painful conditions. These patients may be under the influence of the medical marijuana and perhaps making adequate informed consent decisions could be difficult as with all patients in active addiction. Also, since the method of administration involves smoking or use of a nebulizer, this could cause perhaps an increase in alveolar osteitis (dry sockets) following extractions. Post-operative analgesics may also be difficult to prescribe due to tolerances and cross-tolerances since there are over 300 active chemicals in cannabis. Since patients with addictive diseases exhibit “mental mismanagement” as well as various states of denial, they may not be ready to address their addictions. Dentists have an ethical obligation to treat patients in pain yet not enable an addiction to continue. This is very challenging. We should attempt to discuss our concerns with our patients in a non-threatening fashion. For example: “I’m concerned you could be getting in over your head with your drug (or alcohol) use. Here’s the name of a person at a treatment center. I suggest you go talk to them to see if they can help you.” It helps to have a name and a little of what the patient can expect. For example, “Someone there should be able to see you in the next 24 hours – they’ll help you find a place you can afford.”5 Unfortunately training in screening and brief interventions is not included in dental school curriculums for substance abuse and tobacco addictions. Some of this training needs to be more available. Patients with addictive diseases will present in our practices, these patients are “medically compromised” and must receive adequate oral health care. Often these patients complete adequate treatment for their addiction and live very productive personal and professional lives in recovery. ■ 5. American Dental Association. Oral health topics: Drug use talking with your patients—dentists version. “wwwlada.org/2663aspx#talking”. Accessed April 29,2011. Author’s Bio Dr. William T. Kane graduated from the University of Missouri – Kansas City School of Dentistry in 1980. He maintains a general practice in rural Dexter, Missouri. In addition to practicing dentistry, Dr. Kane’s interest and passion have been in the area of recovery and wellness. Since 1987, Dr. Kane has been the Chairman of the Dentist Well–Being Committee for the Missouri Dental Association. Additionally, Dr. Kane served as a member of the Dental Wellness Advisory Committee (DWAC) with the American Dental Association. Dr. Kane is very familiar with issues facing patients with addictive diseases and has published and presented on these topics. He also completed an MBA in 1992 from Southeast Missouri State University. In the fall of 2010, Dr. Kane received his Fellowship in the American College of Dentists. 111 dentaltown.com « SEPTEMBER 2012 Advertisement With a 20-Year History, This is Fastbraces®: The One-wire System of Braces Conventional Braces FASTBRACES® Divergent roots between two crooked teeth Fastbraces® is a unique business system developed by Dallas orthodontist, Dr. Anthony Viazis. From the earliest stages of his career, Dr. Viazis was driven to conceive an alternative to traditional braces that was fast, safe and more affordable. Dr. Viazis believed that teeth could be straightened more efficiently by moving the crown and root of the tooth simultaneously. Traditional braces move teeth into position in two stages, usually over a period of about two years. In the first year, the crown of the tooth is moved into alignment. In the second year, treatment addresses the position of the root of the tooth. The brackets used at Fastbraces® work on a different mechanical principle altogether. The patented system uses an innovative bracket and specially shaped wire to correct the position of the root of the tooth from the beginning of treatment, realigning the root and crown together rather than in two separate phases. The bracket used at Fastbraces® is a unique, T-shaped “triangular” bracket with an elevated slot and unique elbow design. The shape of the bracket is critical because it literally changes the equation. The square shape of conventional brackets defines the distance between the brackets and that distance determines the flexibility of the wire. The triangular shape of the patented bracket typically doubles the distance between the individual brackets, which increases the flexibility of the wire eight times. The extra distance between brackets is what allows a square wire between brackets to engage, and the “elbows” help deliver torqueing and tipping forces to the root from the beginning of treatment. According to Dr. Viazis, that fundamental difference allows treatment to be completed in about a year, or as little as three months in select cases. Research at various universities over the years has independently verified many of the Fastbraces® 112 SEPTEMBER 2012 » dentaltown.com technology benefits. The new Fastbraces®Clear™ ceramic brackets offer the same technology advantages of moving teeth as the Fastbraces® metal brackets with the added benefit of an aesthetic cosmetic solution. Fastbraces® providers around the world have the benefit of 24/7, 365-days-a-year live support when they have a patient in the chair and a technical question arises. Providers receive the patented brackets used at Fastbraces® for each case. They also email photos of the teeth to Fastbraces® after each patient visit. A convenient customized tooth recording system at Fastbraces® makes it easy to track and record each tooth’s movement. Providers pay a flat fee per patient record and receive thorough training and ongoing support. Fastbraces offers free doctor training with a two-day handson course. For that reason, Fastbraces® “University” has opened its doors to dentists and specialists from all over the world. In an environment reminiscent of ancient Greek academies, where science was ever evolving and discussed openly through dialogue and free flow of information, Fastbraces® “University” is such a place for free orthodontics learning. Dentists considering becoming Fastbraces® providers are invited to contact the Fastbraces® information line at 1-888-TOP-WIRE or 1-972867-9473 (international) to inquire about free training, or visit www.fastbracesuniversity.com or www.fastbraces.com. ad index ADINDEX Our advertisers make it possible for us to bring Dentaltown to you each month free of charge. Support these advertisers by using the reader service numbers listed below and the reply card. Also, almost all of the advertisers provide telephone numbers in their advertisements for your convenience and fast response. Our advertisers want to hear from you. ADVERTISER PAGE # 3M Dental Products – Filtek 3M Dental Products – LAVA A-dec, Inc. ADS AMD LASERS, LLC American Academy of Facial Esthetics Apex Dental Materials, Inc. The Argen Corporation Bayshore Dental Studio, Inc. Biolase Technology, Inc. BISCO, Inc. Brasseler USA Burbank Dental Laboratory Carestream Dental Common Sense Dentistry Danville Materials Darby Dental Supply Demandforce, Inc. DenMat Holdings, LLC DentiMax, LLC Dentist Identity DENTSPLY Midwest Designs for Vision, Inc. 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Xlear, Inc. 029 011 023 125 071 031 063 103 107 055 IBC Insert 081 092-093 047 115 128 053 014 008-009 015 013 034 072 IFC 117 35 30 47 48 2 22 51 23 29 12 7 – 36 49 20 50 18 11 34 52 8 – 27 9 10 53 009 003 005 IFC 007 BC 60 58 59 57 55 56 IMPLANT SUPPLEMENT Burbank Dental Laboratory Glidewell Laboratories Glidewell Laboratories Implant Direct Shatkin F.I.R.S.T., LLC Zest Anchors, Inc. Scan the tag on the right using your smart phone for access to any additional information you may need about an ad or visit www.dentaltown.com/rsc. 113 dentaltown.com « SEPTEMBER 2012 hygiene and prevention in this section Unblocking the Nose by Trisha E. O’Hehir, RDH, MS, Hyginetown Editorial Director The first step in switching from mouth breathing to nose breathing is making sure the nose is clear. Many mouth breathers experience nasal congestion and even blame their mouth breathing on this congestion. Strange as it might seem, mouth breathing causes nasal congestion. It’s a vicious cycle – the more one mouth breathes, the more congested the person is and therefore the more he or she breathes through the mouth. Mouth breathers are also overbreathing, leading to lower carbon dioxide levels. The brain responds to low carbon dioxide levels by producing more mucous in the nasal passages, making nose breathing difficult. Therefore the mouth breathing continues. Since reduced carbon dioxide levels cause the nose to block, unblocking the nose can be done by increasing the carbon dioxide levels in the body to reverse the process. Slowing down the breathing will elevate the carbon dioxide levels. A simple six-step exercise outlined in the book Close Your Mouth by Buteyko Breathing instructor Patrick McKeown will unblock the nose. The steps are as follows: 1. Sit up straight. 2. Take a small breath in through your nose, if possible, and a small breath out. If your nose is quite blocked, take a tiny breath in through the corner of your mouth. 3. Pinch your nose with your fingers and hold your breath. Keep your mouth closed. 4. Gently nod your head or sway your body until you feel that you cannot hold your breath any longer. (Hold your nose until you feel a strong desire to breathe.) 5. When you need to breathe in, let go of your nose and breathe gently through it, in and out, with your mouth closed. 6. Calm your breathing as soon as possible. This exercise can be repeated several times until the nose is unblocked. Wait 30 seconds before repeating the exercise. With the nose unblocked, nasal breathing is possible and the switch can be made from mouth breathing to nose breathing. Inside This Section 116 120 124 126 114 SEPTEMBER 2012 » dentaltown.com Perio Reports Profile in Oral Health: Mouth Vs. Nasal Breathing Product Profile: Prophies, Parafunction and Your Patients Message Board: Sleep Apnea and Sleep Disordered Breathing Cause More than Hypoxemia » YOURSELF You might not be getting the fluoride release you think! 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There’s more to Embrace than fluoride release • Contains bioavailable calcium, phosphate and fluoride • Does not separate - no mixing required • Ensures predictable, uniform dose • Pleasing taste encourages patient compliance Call or email today for a free sample: 617.926.6666 / 800.343.4342 / sales@pulpdent.com FREE FACTS, circle 50 on card hygiene and prevention perio reports Mouth Breathing Reduces Exercise Capacity Mouth breathing leads to functional, structural, postural, biomechanical, occlusal and behavioral impairments. More males suffer with mouth breathing than females. Those who mouth breathe adapt a forward head posture by bending their head forward and extending their neck to reduce airway resistance. Researchers at the State University at Campinas School of Medical Sciences in Campinas, Brazil compared exercise capacity and respiratory muscle strength between mouth and nose breathing in children eight to 12 years of age. Of the 92 study subjects, 30 were mouth breathers and 62 were nose breathers. For the exercise section, children completed a six-minute walk test according to the American Thoracic Society recommendations. Mouth breathing children were recruited from the Mouth Breather Clinic of the Otolaryngology Department of the State University. Nose breathers were recruited from a nearby elementary school. Clinical and endoscopy examinations were completed on all students to evaluate the nasopharanyx and adenoids. Inhalation and exhalation muscle function was measured prior to and during exercise. Measurements were made with a mechanical pressure gauge that was connected to a plastic mouthpiece. A 15-minute rest period was allowed between measurements taken at rest and during the walk. Forward head posture was not a significant predictive factor for muscle function during exercise. Mouth breathing showed significantly less respiratory muscle strength compared to nose breathing. Clinical Implications: Recognize and reverse mouth breathing in your patients as early as possible to enhance breathing biomechanics and enhance exercise inhalation and exhalation muscle strength. Perio Reports Vol. 24, No. 9 Perio Reports provides easy-to-read research summaries on topics of specific interest to clinicians. Perio Reports research summaries will be included in each issue to keep you on the cutting edge of dental hygiene science. www.hygienetown.com Okuro, R., Morcillo, A., Ribeiro, M., Sakano, E., Conti, P., Ribeiro, J.: Mouth Breathing and Forward Head Posture: Effects on Respiratory Biomechanics and Exercise Capacity in Children. J Braz Pneumol 37(4):471-479, 2011. Mouth Breathing Changes Facial Morphology In the oral cavity, a balance of functions should exist between breathing, suckling, swallowing, chewing and speech. Debate still exists about the impact of mouth breathing on development of orofacial structures. Despite the fact that bone is the second hardest substance in the body, it is susceptible to small, continuous forces from muscles. Mouth breathing results in changed tongue positioning from the palate to the floor of the mouth, resulting in inferior positioning of the mandible and changes in neck and facial musculature changing dental and facial characteristics. Researchers at the Medical University in Lucknow, India evaluated cephalometric tracings to compare landmarks in a group of 100 children ages six to 12 years. Mouth breathers accounted for 54 children in the group and nose breathers accounted for 46 subjects. Significant differences were evident between nose breathers and mouth breathers for facial development. Mouth breathers showed significant increase in facial height, mandibular plane angle and angle of the mandible. The palatal plane to mandibular plane angle was greater in mouth breathers. There was mandibular retrusion in relation to the spine in mouth breathers compared to nose breathers. At as early as three years of age, mouth breathing and low tongue posture produce an elongation of the lower anterior facial height, which is more commonly detected after age five. Posterior rotation of the mandible in mouth breathers leads to the increased facial height. Palatal changes are also evident as the maxillary arch narrows and the height of the palate increases. Clinical Implications: Early intervention with mouth breathers will prevent morphological changes associated with Long Face Syndrome. Malhotra, S., Pandey, R., Nagar, A., Agarwal, S., Gupta, V.: The Effect of Mouth Breathing on Dentofacial Morphology of Growing Child. J of Indian Soc Pedod Prev Dent 30(1): 27-31, 2012. continued on page 118 116 SEPTEMBER 2012 » dentaltown.com FREE FACTS, circle 53 on card hygiene and prevention perio reports continued from page 116 Mouth-Breathing Kids Have Bad Breath Mouth breathing results in many facial changes in a growing child, including changes in the dental arches, tooth position, facial bone structure, palatal development, chin positioning and lips. Those who mouth breathe complain of dry mouth, halitosis, restless sleep, snoring, drooping shoulders, daytime sleepiness, flaccid lips and protrusion of the anterior teeth. Researchers at the Metropolitan University de Santos in Sao Paulo, Brazil evaluated bad breath in a group of 55 children between the ages of three and 14 years. Of this group, 22 were mouth breathers and 33 were nose breathers. Nose or mouth breathing was determined by clinical evaluation of the following signs: long face, drooping eyes, thin upper lip, dry lips, hypotonic lips, inverted lower lip, narrow nostrils, high-arched palate, inadequate lip seal and anterior open bite. A mirror test was used placing a flat double-sided mirror under the nostrils to see vapor formation from the nose or the mouth. A water test involved having the children hold water in the mouth without swallowing for three minutes. If unable to keep the mouth closed for three minutes, they were considered a mouth breather. Halitosis was measured using a portable sulfite monitor. Of the 20 children with no odor, 18 were nose breathers and 2 were mouth breathers. Of the 35 with bad breath, 15 were nose breathers and 20 were mouth breathers. Mouth breathing significantly influenced bad breath. Humming Increases Nasal Nitric Oxide Production Nitric oxide is produced and released in the nasal airways during nose breathing. It is released from nasal tissue and inhaled into the lungs. Nitric oxide is not produced or released with mouth breathing. In healthy sinuses nitric oxide levels are high. Congested airways lead to lower levels of nitric oxide and mouth breathing. Nitric oxide is important for many things including smooth muscle relaxation and vasodilation. Researchers at the Karolinska Institute in Stockholm, Sweden hypothesized that humming would produce oscillating airflow-enhancing nasal airflow, resulting in higher release of nitric oxide in the nasal passages. Ten healthy, non-smoking subjects participated in the study measuring nitric oxide in exhaled air from both the nose and the mouth. Measurements were taken at rest with gentle breathing and again while humming. Humming resulted in a 15-fold increase in nasal nitric oxide levels compared to relaxed breathing. During relaxed nasal breathing, nitric oxide levels were 189 nl/minute and increased to 2,818 nl/minute with humming. Nitric oxide levels with relaxed mouth breathing averaged 103 nl/minute and were 104 nl/minute for mouth breathing and humming. Air needs to pass through the nasal passages to trigger the release of nitric oxide. With mouth breathing and humming there was no increase in nitric oxide levels. Nose breathing produces more nitric oxide than mouth breathing. When humming is added to nose breathing, nitric oxide production increases significantly. Clinical Implications: Encourage mouth breathing patients to hum with the tongue resting on the palate to ensure nose breathing. This will increase nitric oxide production while practicing lips together posture, tongue on the palate nasal breathing. Clinical Implications: Check to see if your child patients mouth breathe and have bad breath. Changing the mouth breathing to nose breathing may eliminate the bad breath and provide many other benefits as well. Motta, L., Bachiega, J., Guedes, C., Laranja, L., Bussadori, S.: Association between Halitosis and Mouth Breathing in Children. Clinics (Sao Paulo) 66 (6): 939-942, 2011. 118 SEPTEMBER 2012 » dentaltown.com Weitzberg, E., Lundberg, J.: Humming Greatly Increases Nasal Nitric Oxide. Am J Respir Crit Care Med 166(2):144-145, 2002. hygiene and prevention perio reports Snoring Associated with Craniofacial Development Children who nose breathe show normal craniofacial growth. Those who mouth breathe show abnormal craniofacial development, malocclusion, narrowing and deepening of the palate, tendency toward open bite and/or cross bite, protrusion of maxillary incisors and changes in head position relative to the neck. Researchers at the University of Sao Paulo in Brazil evaluated 27 children ages seven to 14 years to determine any relationship between cephalometry used by orthodontists and polysomnography, the gold standard when testing for obstructive sleep apnea. Fifteen of the children were mouth breathers and 12 were nose breathers. Mouth breathing was identified by parents reporting child sleeping with an open mouth, dribbling on the pillow three times or more per week or adenoid obstruction identified with nasofibroscopy. Infant Sleep Disordered Breathing Leads to Childhood Behavior Problems Sleep disordered breathing (SDB) ranges from snoring to obstructive sleep apnea (OSA), with mouth breathing as a common clinical sign. SDB occurs in children as young as six months. SDB causes abnormal gas exchange, interferes with sleep and restorative processes, and disrupts cellular and chemical balance. Dysfunction of the prefrontal cortex impairs attention, executive function, behavioral inhibition, self-regulation of affect and arousal, and other socio-emotional behaviors. Neurological effects may be irreversible as sleep is so critical to brain development in infants and young children. Attention-deficit/hyperactivity disorder is also linked to SDB. Three hallmark signs of SDB are snoring, mouth breathing and witnessed apnea. Researchers from Albert Einstein College of Medicine in Bronx, New York, and University of Overnight polysomnograms were performed on all the children. All of the mouth breathers snored and only one child in the nose breathing group snored. The mouth breathers all had lower oxygen saturation levels than nose breathers. The mouth-breathing children were more likely to have a retruded mandible than nose breathers. Other measurements showed mouth breathers to have more inclined occlusal planes, steeper mandibular planes and smaller airways compared to nose breathers. Snoring was the most important variable associated with abnormal craniofacial morphology. Early detection and treatment of mouth breathing can change the child’s facial development, oxygen saturation to brain and muscles, and general quality of life. Clinical Implications: Dentists and dental hygienists should be checking children for mouth breathing and snoring, which are signs of potential developmental and sleeping problems. Juliano, M., Machado, M., de Carvalho, L., Zancanella, E., Santos, G., Prado, L., Prado, G.: Polysomnographic Findings are Associated with Cephlometric Measurements in MouthBreathing Children. J Clin Sleep Med 15(5): 554-561, 2009. Michigan in Ann Arbor, Michigan, analyzed the data from more than 11,000 children in the Avon Longitudinal Study of Parent and Children. A total of 14,541 pregnant mothers in the county of Avon in the southwest of England entered this study between April and November of 1991. Data up to age seven was analyzed. Mothers reported on SDB symptoms and completed strengths and difficulties questionnaires at ages four and seven. The incidence of SDB in this group was identified in clusters accounting for 55 percent of the sample. The clusters reflected the onset and end or not of the SDB symptoms. Early SDB symptoms had a strong, persistent effect on subsequent behavior problems in the children. Clinical Implications: Begin checking infants as young as six months for sleep disordered breathing, in particular mouth breathing and snoring. Bonuck, K., Freeman, K., Chervin, R., Xu, L.: Sleep-Disordered Breathing in a Population-Based Cohort: Behavioral Outcomes at 4 and 7 years. Pediatrics 129(4): e857-e865, 2012. 119 dentaltown.com « SEPTEMBER 2012 hygiene and prevention profile in oral health by Trisha E. O’Hehir, RDH, MS and Amy Francis, RDH, OM Abstract Nose breathing and mouth breathing both bring oxygen into the lungs but with different consequences and different oxygen absorption levels. Dental and dental hygiene education in the past touched only briefly on problems associated with mouth breathing, primarily dry, inflamed oral tissues around maxillary anterior teeth. There is now evidence that mouth breathing has far more serious and long-lasting implications than drying of oral tissues. A simple five-step screening process identifies factors affecting nasal breathing. Objectives At the end of this program, participants will be able to: 1. Understand physiologic differences between nasal breathing and mouth breathing. 2. Describe symptoms of mouth breathing. 3. Understand the impact of mouth breathing on malocclusion. 4. List the five steps in the mouth-breathing screening exam. 5. Recognize the role of RDHs in preventing mouth breathing. 120 SEPTEMBER 2012 » dentaltown.com hygiene and prevention profile in oral health Humans are designed to be nose breathers, but for a variety of reasons the switch can be made to mouth breathing, with serious consequences. The nose and mouth have different functions. Each nostril functions independently and synergistically to filter, warm, moisturize, dehumidify and smell the air. It’s like having two noses in one. Breathing through the mouth provides none of these benefits of nose breathing and a lengthy list of adverse effects. The problems associated with mouth breathing begin in the mouth by changing the tongue rest position, thus changing the normal growth pattern of the palate, both maxillary and mandibular jaws and the airway.1 Inadequate skeletal growth leads to crowded teeth, a high-vaulted palate and abnormal occlusion, called the Long Face Syndrome. In mouth breathers, the tongue rests down and forward, not in the palate as it should, leading to tongue thrust, abnormal swallowing habits and speech problems. A significant problem with mouth breathing is reduced oxygen absorption leading to a cascade of sleep, stamina, energy level and ADHD problems. Dryness of the oral and pharyngeal tissues from mouth breathing leads to inflamed tonsils, tonsil stones, dry cough, swollen tongue, halitosis, gingivitis and caries. Mouth breathers chew with their mouths open, swallowing air, leading to gas, bloating, flatulence and burping. Lips become flaccid with mouth breathing because they don’t close regularly to provide the necessary lip seal. Dental and dental hygiene education in the past touched only briefly on problems associated with mouth breathing, primarily dry, inflamed oral tissues around maxillary anterior teeth. Adding to that knowledge, there is now evidence that mouth breathing has far more serious and long-lasting implications than drying of oral tissues. Many misconceptions about mouth breathing persist today. In some circles, mouth breathing and nose breathing are thought to be equivalent and in athletics, mouth breathing is still assumed to be better than nose breathing. Assuming that mouth breathing and nose breathing are no different ignores basic physiologic facts about the exchange of oxygen and carbon dioxide. Today professional athletic teams are being coached to train with their mouths closed, focusing on nose breathing to increase endurance, stamina and muscle memory. Another misconception is assuming more oxygen is absorbed with a big inhale through the mouth doesn’t take into consideration the fact that oxygen is absorbed on the exhale, not the inhale. Sleep medicine writings assume mouth breathing and sleep apnea are not connected, which is not supported by scientific evidence. Mouth breathing and obstructive sleep apnea (OSA) are connected.4 Dental professionals are in a perfect position to evaluate mouth and nose breathing, check for tongue rest position and intervene early with young children to assure normal skeletal development and help mouth breathers of all ages become nose breathers. Understanding the physiology of breathing and implementing a simple five-step screening system raises awareness of the significance of this problem and provides an opportunity to implement far-reaching changes in patients’ lives. Mouth Breathers are prone to: nasal congestion watery, itchy eyes runny nose allergies asthma enlarged tonsils bad breath tonsil stones dry cough snoring sleep disturbances fatigue low energy level ADHD tongue thrust abnormal swallowing habits aerophagia bloating burping flatulence hiccups acid reflux heartburn poor palate development crooked teeth recessive chin Long Face Syndrome speech problems weak, flaccid lips fibromyalgia chronic fatigue syndrome silent aspiration pneumonia bronchitis bed wetting frequent urination at night Physiology of Breathing The purpose of breathing is to deliver oxygen to the cells of the body and to remove excess carbon dioxide. The body requires approximately two to three percent oxygen and the atmospheric level is 21 percent so there is no need to store oxygen. The body’s requirement for carbon dioxide is 6.5 percent and the atmospheric content is 0.03 percent, so the body has to produce and store carbon dioxide in the lungs and blood. Carbon dioxide is produced as a byproduct of exercise and digestion of food. Carbon dioxide has several functions in the body: facilitate release of oxygen from hemoglobin, trigger breathing, maintain blood pH by buffering with bicarbonate or carbonic acid and prevent smooth muscle spasms. All of these functions are reduced or impaired in mouth breathers. Breathing is subconscious with each inhale determined not by the need for oxygen, but by the level of carbon dioxide in the alveoli of the lungs and blood. As carbon dioxide builds up in the body, the pH of the blood drops. This pH change is monitored by chemoreceptors in blood vessels that will signal the brain to trigger the next breath. Normal respiration follows a gentle wave pattern with 10 to 12 breaths per minute, providing five to six liters of air per minute. Mouth breathers often have a respiration rate above 12 breaths per minute and those with asthma and serious medical conditions have rates of 20 respirations per minute or higher. Breathing through the nose controls the amount of air taken in and, more importantly, controls the amount of air exhaled. 1. 4. Souki, B., Pimenta, G., et al: Prevalence of malocclusion among mouth breathing in children: do expectations meet reality? Int J Pediatr Otorhinolaryngol 73(5):767-773, 2009. Juliano, M., Machado, M., et al: Polysomnographic findings are associated with cephalometric measurements in mouth-breathing children. J Clin Sleep Med 15(5):554-561, 2009. continued on page 122 121 dentaltown.com « SEPTEMBER 2012 hygiene and prevention profile in oral health continued from page 121 Oxygen is absorbed on the exhale, not on the inhale. The backpressure created in the lungs with the slower exhale of nose breathing compared to mouth breathing allows more time for the lungs to transfer oxygen to the blood. The exchange of oxygen in the blood requires the presence of carbon dioxide. Approximately 98 percent of oxygen is carried in hemoglobin. Carbon dioxide levels need to be at five percent in the alveoli and arterial blood before the oxygen molecules are released from hemoglobin to reach brain and muscle cells. Lower than five percent carbon dioxide levels lead to an elevation in blood pH and the oxygen “sticks” to the hemoglobin, this is the Bohr Effect, first described in 1904 by physiologist Christian Bohr. Nitric oxide is released in the nasal cavity and inhaled with nose breathing. Nitric oxide increases the efficiency of oxygen exchange. With nitric oxide, blood oxygen increases by 18 percent. Mouth breathing bypasses the nitric oxide. Seventy-five percent of the inhaled oxygen is exhaled. During strenuous exercise, 25 percent of the oxygen inhaled is exhaled. Mouth breathing to take in more air does not increase the level of oxygen in the blood, which is already 97-98 percent saturated. Mouth breathing with big breaths actually lowers the carbon dioxide level in the lungs and the blood leading to lower levels of oxygen released from the hemoglobin to body cells. Taking in more air doesn’t deliver more oxygen to the cells of the body. A balanced pH of the blood is achieved with proper oxygen-carbon dioxide exchange. Nasal breathing will increase oxygen in the lungs, blood and cells. Excessive carbon dioxide loss through mouth breathing decreases oxygen levels in the lungs, blood and cells. mouth. Others believe they are nose breathers, but if you watch them, their mouth is open most of the time. Sitting still, they might have their mouth closed, but if they get up and walk across the room, their mouth is open. Telltale signs of mouth breathing are an addiction to chap stick or lip balm. An open mouth leads to drooling, both awake and asleep, causing chapped lips and a tendency for mouth breathers to lick their lips frequently. Closed mouth lip seal is efficient at keeping saliva in and air out but chronic mouth breathers find it very difficult to hold their lips together. Mouth breathing at night causes drooling and dries the oral tissues so the mouth, teeth, tissue and throat are all dry upon waking. If someone wakes with a dry mouth, he or she is likely a mouth breather at night, which means he or she is also mouth breathing during the day. The tongue normally rests against the palate, without touching the teeth. With mouth breathing, the tongue drops down and forward. It might in fact be that the down and forward tongue position triggers mouth breathing. Mouth breathing is impossible with the tongue resting against the palate. A simple tool to self-test for mouth breathing is the square plastic bag closers used on plastic bread bags. Place the square plastic chip between the lips and have the person go about their daily activities. If the chip falls out, they are mouth breathing. Mouth Breathing – What Goes Wrong Five-step screening for mouth breathing 122 SEPTEMBER 2012 » dentaltown.com » Several things go wrong with mouth breathing, beginning with oxygen/carbon dioxide exchange, the change in tongue rest position and swallowing air. The low carbon dioxide levels associated with mouth breathing trigger the activation of breathing faster than usual, leading to over breathing or hyperventilation. Signs of Mouth Breathing With less oxygen being delivered to the brain, muscles and all Determining if someone is a mouth breather is not always the cells of the body, the body functions less than optimally. easy. Some people admit they always breathe through their Sleep is often disturbed and of poor quality, leaving the mouth breather tired in the morning and feeling fatigued mid-afternoon. Attentiondeficit hyperactivity disorder (ADHD) is also linked to mouth breathing.11 This dryness and lack of air filtration in Lips together at rest – yes or no? mouth breathing causes enlarged and inflamed tonsils and adenoids and increased risk of upper respiratory tract Nasal breathing – yes or no? infections. Lower levels of carbon diox(check each nostril for air intake) ide cause smooth muscle spasms associated with gastric reflux, asthma and Tongue posture at rest – up, down, middle? bedwetting. Smooth muscle is found throughout the body in the respiratory system, digestive system, circulatory Frenum length – adequate or tight? (mouth open wide should measure three fingers system, all hollow organs and all tubes stacked vertically, with the tongue on the roof of the mouth, opening is two fingers. and ducts. Less than that indicates a tight lingual frenum.) The tongue resting in the palate provides passive pressure, stimulating Palatal width – adequate or narrow? (measure with a cotton roll, cross-arch on the stem cells located in the palatal suture palate between bicuspids.) and within the periodontal ligaments hygiene and prevention profile in oral health around all the teeth to direct normal palatal growth. When the tongue rests in the palate, the teeth erupt around the tongue, producing a healthy arch form. The lateral pressures from the tongue counters inward forces from the buccinator muscles. When the tongue is down and forward, the buccinator muscles continue to push unopposed, causing the upper arch to collapse. Children who mouth breath have an underdeveloped, narrow maxilla with a high vault.2 They develop a retrognathic mandible and generally have a long face. Harvold et al. surgically blocked noses in monkeys and they all developed malocclusions from mouth breathing.3 Mouth-breathing-related problems of skeletal development will set children up for obstructive sleep apnea later in life.4 It might seem logical that mouth breathing occurs because the nose is congested, but that is not always the case. The brain of a mouth breather thinks carbon dioxide is being lost too quickly from the nose and stimulates the goblet cells to produce mucous in the nose to slow the breathing.5 This creates a viscous circle of mouth breathing triggering mucous formation, nasal passage blocking, leading to more mouth breathing. So in fact, mouth breathing can cause nasal congestion leading to more mouth breathing. In some cases, mouth breathing is caused by ankyloglossia, or a tight lingual frenum keeping the tongue from effectively moving in the mouth to assist in chewing and swallowing and comfortably resting on the palate.6 Unless a frenectomy is done, mouth breathing will continue. Ankyloglossia can be diagnosed and treated in the first few days after birth.7 However, many cases are ignored until significant problems have developed. Early intervention prevents subsequent problems.8 Changing from Mouth to Nose Breathing Bringing a person’s mouth breathing to his or her attention starts the process of breaking the habit. Some people will change back to nose breathing when made aware of it. To remind people to keep their lips together, paper tape is often used by breathing coaches. It may sound strange, but easy-to-remove paper tape helps people experience the many benefits of nose 2. 3. 5. 6. 7. 8. 9. 10. 11. Malhorta, S., Pandey, R., et al: The effect of mouth breathing on dentofacial morphology of growing child. J Indian Soc Pedo Prev Dent 30(1):27-31, 2012. Harvold, E., Tomer, B., Vargervik, K., Chierici, G.: Primate experiments on oral respiration. Am J Orthod 79(4):359-372, 1981. Bresolin, N., Shapiro, P., et al. Mouth breathing in allergic children: it’s relationship to dentofacial development. Am J Orthod 83 (4):334-340, 1983. Olivi, G., Signore, A., Olivi, M., Genovese, M.: Lingual frenectomy: functional evaluation and new therapeutical approach. Eur J Paediatr Dent 13: 101-106, 2012. Fiorotti, R., Bertolini, M, Nicola, J., Nicola, E.: Early lingual frenectomy assisted by CO2 laser helps prevention and treatment of functional alterations caused by ankyloglossia. Int J Orofacial Myology 30: 64-71, 2004. Suter, V., Bornstein, M.: Ankyloglossia: facts and myths in diagnosis and treatment. J Perio 80: 12041219, 2009. Cartwright, R., et al. Snoring Control Using a New Tongue-Retaining Oral Appliance” Journal of Sleep, Vol. 27, 2004, 412. Singh, G., Lipka, G.: Case Report: introducing the wireframe DNA appliance. J Am Acad Gnathol Ortho 26(4): 8-11, 2009. Bonuck, K., Freeman, K., Chervin, R., Xu, L.: Sleep-disordered breathing in a population-based cohort: behavioral outcomes at 4 and 7 years. Pediatrics 129(4): e857-e865, 2012. breathing for themselves. Be sure they can breathe through their nose before taping. Best to test this during the day before trying it overnight while sleeping. Try the tape yourself before suggesting it to a patient. A variety of oral appliances are available that position the tongue to the roof of the mouth, close the lips and encourage nose breathing.9 In many cases, the tongue might need to be exercised since it’s been laying on the floor of the mouth and doesn’t have the stamina to rest on the palate all day or all night. Orofacial myofunctional exercises are important at this stage. These exercises are essential for those receiving a frenectomy to treat ankylosglossia. In adult cases of life-long mouth breathing, orthodontics to expand the palate may be necessary to make room for the tongue.10 Screening for mouth breathing is easy and takes very little time with the five-step process. The first three steps are easily answered with observation and questions to the patient. First, are the lips together, second, can the person breathe through their nose and third, where is their tongue at rest? The next two steps require measurement, first the mouth opening and second the mouth open with the tongue touching the roof of the mouth. Most people can open the width of three fingers stacked vertically. With the tongue on the roof of the mouth, they should be able to open at least two fingers. Less than that and there is a problem with the lingual frenum, either ankyglossia or a tight lingual frenum. The last screening step is to measure the maxillary cross arch distance between the bicuspids. The distance should be equal to a standard cotton roll. The earlier mouth breathing is recognized and converted to nose breathing, the fewer and less serious the problems will be. Dental hygienists are the ideal dental professionals to screen for mouth breathing. Despite the fact that people are more often asked to open their mouths in a dental office, checking for a closed mouth is essential to oral and general health. Author Bios Trisha O’Hehir is currently the Editorial Director for Hygienetown.com and Perio Reports. She received her education at the University of Minnesota and her fourdecade career has included roles as clinician in the USA and Zurich, Switzerland, faculty at the Universities of Minnesota, Washington, Arizona and Louisville, international speaker, writer, instrument designer, inventor and entrepreneur. Amy Francis is both a dental hygienist and an orofacial myologist, teaching people how to breath, chew and swallow. Amy was working in clinical practice when she went on for more training by completing her orofacial myology certification program in 2010 in Los Angeles. Amy spoke at the 2011 Townie Meeting on the importance of nose breathing. Amy lives and works in Lake Havasu, Arizona. 123 dentaltown.com « SEPTEMBER 2012 product profile Prophies, Parafunction and Your Patients by Anita McMillen, RDH Over the past 25 years, I’ve seen patients in my chair for prohys or SRP that exhibit the artifacts of parafunction. Whether I’m noting the chart about a fractured crown on #3 or wear facets on anteriors, the one constant is that patients are almost never aware of their clenching or grinding. After I notify patients that they brux, they typically tell me that they don’t. My observation is usually met with a chorus of ‘no one has ever said they heard me grind my teeth.’ Then I use my mirror or the monitor to show them what I’m seeing. Sometimes I’ll ask them to clench their teeth together as hard as they can and hold that position. Then I’ll ask what they heard. After that, most patients accept they are indeed parafunctioners. After they’ve arrived at that determination, I’ll begin asking about symptoms such as TMD, headaches, migraines and face, neck or head pains that are often associated with parafunction. Most patients don’t see any correlation between their bruxism and painful symptoms, so I help connect the dots for them. I ask patients if they have had a night guard in the past. I find that they need to be educated on why they are wearing an occlusal guard while they sleep. Oftentimes, patients balk when I mention occlusal guards, complaining that they’re too bulky and cumbersome. This allows me to go into depth about the NTI-tss Plus. I discuss its small size, unique design and benefits experienced from wearing it. I tell them that it usually only covers four teeth so it’s easy to wear, and also that it’s different from traditional night guards because it guarantees canine and posterior separation not only during excursions but also during a centric clench. I usually ask them to clench their teeth together with their hands on their temples. Doing this, they can feel the muscles tense and bulge beneath their fingers. Then I have them do it again with a tongue depressor between their central incisors. They feel the decreased intensity of the clenching and you can almost see the light bulb go off for them. Sometimes patients take issue with the cost of an appliance. Unfortunately, too often, splints are not covered by insurance. I assure patients that the NTI’s unique design is durable, easy to wear and might not only alleviate their symptoms but also reduce the need for expensive dental work in the future. It will protect their teeth and restorations, decreasing the need for pricey crowns and future root canals. I am able to allay many of their concerns by sharing my own experience with the NTI. Much of my life I’ve suffered from facial, neck and head pain. Throughout the years I tried many different treatments, including mouth guards, with little to no relief of my symptoms. My pain was caused from nocturnal clenching and the full coverage guards did not relieve the pain. Like many other clenchers, these full coverage appliances made my symptoms worsen. About five years ago, I heard about the NTI-tss Plus and Dr. Greg Hillery prescribed one for me. Almost overnight, my pain was eliminated. It wasn’t too long before I realized that most of my clenching occurred during the day while working chairside with patients. Knowing that, I started wearing both a nighttime and daytime appliance. This is very helpful when patients comment that they “cannot wear an appliance during the day because their job dictates that they speak on the phone with customers.” At this point I ask them if they are having a hard time understanding my speech and I lower my mask to show them I am wearing my daytime NTI. For me the NTI has been a godsend. I’m still practicing and I wear it daily. Using my own experience and showing my patients the actual device in my mouth helps convince them that it truly does bring relief and it won’t affect their daily lives in a negative way. Author’s Bio Anita McMillen graduated from the New Hampshire Technical Institute, Dental Hygiene Program and now works as a periodontal therapist in Concord, New Hampshire. Her greatest passions are strong family bonds and providing the best possible care for her patients. Hygienetown online participation has provided Anita with a wealth of knowledge and expertise. Anita can be reached at needardh@hotmail.com. 124 SEPTEMBER 2012 » dentaltown.com FREE FACTS, circle 48 on card hygiene and prevention message board Sleep Apnea and Sleep Disordered Breathing Cause More than Hypoxemia » Hygienetown Message Board > Etiology and Diagnosis > Sleep Apnea/Snoring > Sleep Apnea and Sleep Disordered Breathing Cause More than Hypoxemia Howard Member Since: 03/28/00 Post: 1 of 18 Hygienists discuss the importance of sleep apnea care to a patients’ overall health, and their role in it. A recent study in the Journal of the American Medical Association claims that aside from diabetes, high blood pressure, heart attacks and strokes, sleep apnea might be one of the causes of dementia. This sleep apnea and dementia link can be explained through hypoxemia, which is a drop in oxygen levels in the blood, often caused by the obstruction of breathing that is the main symptom of sleep apnea. In a sample size of 298 women, approximately one-third reported sleep-disordered breathing, including 15 episodes of hypoxemia (an occurrence of a drop in the level of oxygen in the blood). Over a period of five years, almost 45 percent of that third of the original sample size developed mild cognitive decline or dementia. The researchers concluded that the cognitive decline was related to the hypoxemia experience. JUN 19 2012 Trisha O’Hehir Member Since: 05/22/03 Post: 5 of 18 Regarding obstructive sleep apnea (OSA), hygienists can begin by checking patients for mouth breathing and tongue resting down and forward – not up on the palate where it should be. For those taking sleep courses, add the Buteyko Breathing course – it’s fascinating and you can help so many people before they develop sleep problems, from kids to old folks. Anyone else taken the Buteyko Breathing course taught by Patrick McKeown from Ireland? JUN 26 2012 Healthy Smiles Member Since: 10/25/11 Post: 6 of 18 We have our own home sleep screenings but we also work very closely with some sleep centers and physicians. We had to make a separate business, I think due to insurance payments. Seeing the patients after they get their appliance and hearing how great they feel is amazing! I hope this spreads through the dental community because we really can catch it early. There have been children as well that suffer from what they think is ADHD but we refer to ENT to get tonsils and adenoids taken out, and like magic, they are off the meds! JUN 26 2012 batkinson Member Since: 06/01/12 Post: 8 of 18 We’re convinced that dental hygienists are the front line in the battle against OSA. No other health-care professional has expertise in oral/soft palate anatomy and the access to patients like the dental hygienist. Primary care has no financial incentive to screen for OSA and most aren’t familiar with the subjective/objective screenings, or the anatomical signs. (I’ve asked MDs about the Mallampati score and most have never heard of it.) When we set up a practice to begin providing dental sleep services, we train the hygienists on the subjective screenings (Epworth, STOP-BANG, HRQOL) and anatomical signs of OSA. It’s all captured on a Web-based tablet computer. The results are displayed graphically for the patient. This two-minute screening might be the most powerful tool for helping combat the OSA epidemic. I hope more hygienists take an interest in dental sleep. We need more health-care providers like you to help us combat OSA. JUL 7 2012 126 SEPTEMBER 2012 » dentaltown.com hygiene and prevention message board Interesting and timely topic. Earlier this year I took the Orofacial Myofunctional Therapy (OMT) Course offered by Joy Moeller in San Francisco. There was discussion about OSA and how OMT can be helpful in treating this disorder. Roger Price, a respiratory physiologist, wrote a paper on “Sleep Apnea and Dysfunctional Breathing” (2007) and is of the opinion that OSA is very frequently misdiagnosed in many individuals. People who have “OSA” more likely have dysfunctional breathing in that they are taking shallow breaths, often through the mouth, and are therefore required to breathe many times per minute more than if one were deep breathing. His premise is that if a person can be trained to breathe deeply and change their inhalation habits, the snorting and gasping for air while sleeping will disappear, and he has a lot of research to back that up. He also states that many asthma patients were successfully treated with breathing therapies. It is not stated in the literature if he used Buteyko Breathing or not but that would be my guess. Doris Waite, RDH, OMT singtenor Member Since: 02/11/11 Post: 10 of 18 JUL 7 2012 search Sleep Apnea Hypoxemia » Find it online at: www.dentaltown.com FREE FACTS, circle 43 on card 127 dentaltown.com « SEPTEMBER 2012 dentally incorrect humor At a towing company: “We don’t charge an arm and a leg. We want tows.” On a septic tank truck sign: On an electrician’s truck: “We're #1 in the #2 business.” At a proctologist’s door: “To expedite your visit, please back in.” On a plumber’s truck: “We repair what your husband fixed.” “Let us remove your shorts.” At an optometrist’s office: “If you don’t see what you're looking for, you’ve come to the right place.” Outside a muffler shop: “No appointment necessary. We hear you coming.” At a tire shop in Milwaukee: “Invite us to your next blowout.” In a veterinarian’s waiting room: “Be back in five minutes. Sit! Stay!” On a maternity room door: “Push. Push. Push.” In the front yard of a funeral home: “Drive carefully. We’ll wait…” Sign over a gynecologist’s office: “Dr. Jones, at your cervix.” At a Chicago radiator shop: “Best place in town to take a leak.” On a plastic surgeon’s office door: n “Hello. Can we pick your nose?” FREE FACTS, circle 18 on card 128 SEPTEMBER 2012 » dentaltown.com CREDIT CARD PROCESSING PROGRAM 7)2%,%33s2%4!),s).4%2.%4s-!),/2$%2s$)!,0!9 MAJOR NEWS! WHOLESALE RATES GO AS LOW AS 05 % . EXAMPLE: PROCESSING $10,000 = $5 in fees! Process Credit Cards with your Smart Phone & Tablet We Will Give You $ 500 If We Can’t Beat Your Current Credit Card Processing Rate* * ,Ê/, "*/" , /, Ê EÊ* Ê* UÊ ,Ê*>ViiÌ]Ê Ài`ÌÊ >À`Ê/iÀ> Wireless/Land Line / High Speed / Dial-Up UÊ UÊ UÊ UÊ UÊ >ÃÞÊ-iÌÕ«ÊÊ+ÕVÊ««ÀÛ> Ìi}À>ÌiÊÜÌ ÊÞÕÀÊVÕÀÀiÌÊ*"ÀiiÊ*>«iÀ ÊÃiÌÕ«Êvii iVÊ-iÀÛViÃÊÛ>>Li Ê>ÀÞÊ/iÀ>ÌÊiiÊ with your current processor? NAB will reimburse your business up to $295* , 7,-/, FREE FACTS, circle 7 on card www.nynab.com ENROLL NOW - CALL A SPECIALIST TODAY! 866-481-4604 * some restrictions apply. Contact a NAB representative for Details. North America Bancard is a registered Independent Sales Organization/Merchant Service Provider for HSBC Bank USA, National Association, Buffalo, NY and Wells Fargo Bank, N.A.,Walnut Creek, CA. American Express and Discover require separate approval. FREE FACTS, circle 41 on card Special Supplement to Dentaltown Magazine An Excerpt From: Guided Implantology Made Easy: CEREC Integration by Dr. August de Oliveira, page 20 What’s on Your Implant Tray? page 6 1 .5 CE Credits See Page 26 Tired of Price Increases on Over-Priced Implants? It’s Time for a Reality Check. Choose Implant Direct for... Innovative Products. Great Value. 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Next Courses: September 13-15 | November 30-December 2 For information on courses and dates, both in Las Vegas and throughout the US, visit Implant Direct's website or use your smart phone to link directly to our Educational Section. EARN 2 CE CREDITS FREE: View Online Lecture with 3D Graphic Videos & Answer 13 Test Questions The Changing Reality of Implant Dentistry Presented by Dr. Gerald Niznick Technological advances and economic factors have shifted the implant industry toward affordable care. Continuing education credits may not apply toward license renewal in all states. It is the responsibility of each participant to verify the requirement of his/her states licensing board(s). Price comparisons based upon US list prices as of February 2012. All trademarks are property of their respective companies. 1Satisfied among Current and Former Users, by Company US Q211 Millenium Research Group A Decision Research, Inc. Company 2US list price for Tapered Screw-Vent with micro grooves, healing collar & straight abutment 3US list price for SLActive Tapered Effect implant, closure screw, healing abutment, solid abutment, transfer and comfort cap. 4US list price for NobelActive with cover screw, impression coping & abutment Live surgical demonstrations not available at all courses www.implantdirect.com | 888-649-6425 FREE FACTS, circle 57 on card contents special supplement In 2009, The New York Times featured an in-depth piece on how dental implants are “the new bridge” as a long-term solution to irreplaceably damaged teeth. Today, that analysis has never been truer. There is a reason, according to a recent Dentaltown.com poll, nearly 50 percent of dentists now place implants in their practice. And that reason is increased demand. More and more patients are requesting implants over bridges and removable partial or full dentures, and they are seeking out doctors who provide that service. And as an aesthetically pleasing, natural-feeling, highly functional solution to lost teeth, it’s no wonder. In this special supplement to Dentaltown Magazine, we bring together some of the leading voices in implant dentistry in order to provide you up-to-date information on the growing field – information you can use to help bolster your practice and standard of care. Whether you are a pioneer in implant dentistry or still hesitant about integrating it into your practice, we hope you find value in this exclusive implant supplement and encourage you to jump onto Dentaltown.com to discuss your reactions with your colleagues. 2 Howard Speaks Dental Implants and the Law of Unintended Consequences 6 What’s on Your Tray What’s on Your Implant Tray? 10 Message Board Congenitally Missing Laterals 14 Message Board Implant Microsurgery: Narrow Diameter Implants 15 Message Board RPD Support Using BSB One Stage 3.3 and Rhein83 Sphero Block 17 Implants Small Diameter Implants – An Aesthetic Option to Replace Missing Maxillary Laterals by Dr. Paresh B. Patel 20 Book Excerpt Guided Implantology Made Easy by Dr. August de Oliveira 26 Continuing Education Top Implantology Breakthroughs for the GP by Dr. Brady Frank with a special contribution by Dr. Ryan Swain 1 dentaltown.com « SPECIAL SUPPLEMENT howard speaks column » Dental Implants and the Law of Unintended Consequences by Howard Farran, DDS, MBA, Publisher, Dentaltown Magazine Ten years ago my oldest sister told me if you study all the major religions, they don’t share a common name of a person, city or place; there is nothing that overlaps all major religions except for one tenet, which we all familiarly know as “the Golden Rule” (Check out Figure 1 on page 4). This single most pervasive rule in the history of religion, in its varying forms, has been a guide for thousands of years, and has even been applied to professional codes like the Hippocratic Oath. It’s the one rule upon which we all seem to agree. As doctors we try to do the best for our patients. We’re supposed to. It’s our job, isn’t it? Are you doing enough to encourage your patients to get implants rather than a bridge? Bridges are always the easy way out when patients want the “what-the-insurance-covers” option, but are you informing them of the long-term cost? Maybe you should think about it this way: remove the financial incentives. Is doing a bridge instead of a titanium implant the way you think this patient needs to be treated if insurance didn’t cover either? No. When you prepare the adjacent teeth for a crown, you know that in five years one of those two teeth might need a root canal. If you’re going to do a root canal, 10 years later that same tooth might need to be extracted. Your patient can’t brush or floss around a bridge very well – so she won’t. You also know that if this patient goes to a nursing home some day, root surface decay will completely wipe out everything we’ve done to repair her teeth in about 18 months. She’s on medication that causes xerostomia, she eats a diet of sweet and soft food, and she might have terrible arthritis and/or dementia so she won’t be able to physically brush her own teeth. The luckiest people in nursing homes are those who have dental implants, removable dentures or partials. There’s virtually no oral health care in these nursing homes. The best you might get is a candy striper who has to brush the teeth of 25 unruly octogenarians from time to time. Are you really doing to others as you would have done to yourself by placing a bridge? Sure your patient’s insurance will pay for half of the work, but in seven years it’s all going to be in a landfill. And instead of replacing one tooth, you’re sentencing its two adjacent teeth to death. It’s time to take a good look at yourself in the mirror, doc, and stop the madness. Unless the neighboring teeth are already slated for crowns, a bridge is nowhere near as good as an implant. You know this. “We’re all creatures of habit, and it’s your habits that can get you into a rut. The easiest way to break a habit is to force yourself out and try something new.” If you’re more concerned about your patient’s pocketbook, you’re not thinking about their longterm dental health. There are at least 10 other countries that place more implants per 10,000 people than the United States does. If you’re concerned that it takes too much training, think about this: there are more implants being placed in Brazil than here – and their economy is a scant fraction of ours! When I graduated from dental school in 1987, I first learned how to place implants with Dr. Carl Misch – and placing implants more than 20 years ago was tough. All we had were 2D X-rays or panos. Compared to the technology we have at our disposal today, we were basically placing implants blind. You’d take a look at a pano and see that you had an inch of mandible, so you’d go ahead, numb up the area, reflect back the tissue and you’d find you had only a knife’s-edge worth. Today, 3D cone beam computed tomography (CBCT) has changed the game for implant placement. Anyone who has gone the CBCT route has never turned back. A 2D X-ray doesn’t find a periapical radioluncency until it’s about 3mm continued on page 4 2 SPECIAL SUPPLEMENT » dentaltown.com FREE FACTS, circle 58 on card howard speaks column Find us on Facebook continued from page 2 www.facebook.com/dentaltown FIG. 1 RELIGION FOUNDED MEMBERSHIP “GOLDEN RULE” JUDAISM 2000 BC 13,866,000 “What is hateful to you, do not to your fellow man. That is the entire Law, all the rest is commentary.” – The Talmud, Shab 31A HINDUISM 1500 BC 793,075,000 “This is the sum of all the true righteousness: deal with the others as thou wouldst thyself be dealt by.” – The Mahabharata BUDDHISM 500 BC 325,275,000 “Hurt not others in ways that you yourself would find hurtful.” – Undanavarqua:518 CONFUCIANISM 500 BC 5,086,000 “Surely it is the maxim of loving kindness: Do not unto others that you would have not have them do unto you.” – Analects CHRISTIANITY 0 1,955,229,000 “Do unto others as you would have done unto you.” – Luke 6:31 ISLAM 500 AD 1,126,325,000 “No one of you is a believer until he desired for his brother that which he desires for himself.” – Sunnah large, but on CBCT machines, they’re finding dead teeth with a 1mm radiolucency – so not only are docs better prepared to place an implant, their endodontic diagnoses have shot up an amazing 20 percent! What’s more amazing is there are CBCT software programs that will actually tell you the precise implant that will fit. It will tell you that you can only go 4mm in diameter and 18mm deep. There’s no guesswork involved. Placing an implant in 2012 is three times easier than placing one in 1990. It’s time to start telling your patients about the decisions you and they are going to make when you’re putting a treatment plan together. Do they want something that’s going to stay with them for a long time? Do they want something that is easier to maintain but costs more, or do they want something cheaper that they’ll have to throw away along with other teeth and end up spending more money repairing in a few years? It’s time to start educating your patients about the benefits of dental implants, and it’s time to take money out of the equation. Who cares if insurance pays for half of the bridge?! What if insurance paid half of a castration but nothing on a vasectomy? Would you recommend the castration to your patient because Delta covers half of it? Right now many of you are in this state of mind where you’re trying to analyze whether or not you should place implants, and I’m here to say it will be one of the best professional decisions you could ever make, and not even just for the reasons you think. The law of unintended consequences comes into play when you make the decision to start placing implants 4 SPECIAL SUPPLEMENT » dentaltown.com and begin taking courses on Dentaltown.com. All of a sudden you start going to seminars at dental meetings, and then you start traveling and taking hands-on courses. And you start meeting people. And you start chitchatting with doctors you’ve seen at a couple of these seminars. And you start coordinating your travel schedule with your new implant buddies. You go out to lunch with them and you discuss implants and start motivating each other. You learn how they run their practices. You learn how their marketing plans are performing. Your new buddy tells you what he’s tracking with his practice management software, which you have and had no idea it could do that! And your whole professional life starts flourishing. When I stepped out of my rut to learn about implants I ended up meeting Dr. Jerome Smith, who, when he places an implant today is like watching Beethoven compose a symphony. Through Jerome Smith, I got turned onto missionary dentistry and through missionary dentistry I’ve learned more about the meaning of life than through just about anything I’ve ever done. We’re all creatures of habit, and it’s your habits that can get you into a rut. The easiest way to break a habit is to force yourself out and try something new. Stop hanging out with the same friends in the same town you’ve been in since you were born. Get out of the practice and get on Dentaltown.com, too. Learn something you’ve never learned and implement it into your practice. Get out of your daily grind. Take implant courses and become proficient. Get a little mojo going! ■ FREE FACTS, circle 59 on card what’s on your tray feature August de Oliveira, DDS Encino, California August de Oliveira is the author of “Implants Made Easy,” a book geared toward starting your first implant. He has just released, “Guided Implantology Made Easy,” a book on the basics of guided implant surgery. Dr. de Oliveira has lectured nationally on cone beam technology, dental implants and CAD/CAM technology. He has been a software beta tester for Sirona, Blue Sky Bio, Anatomage and Implant Direct. He is currently a moderator and regular contributor to Dentaltown.com’s Implantology and Mini Implants Forum. Dr. de Oliveira practices general dentistry in Encino, California. To find out more about implants and Guided Surgery, go to www.implantsmadeeasy.com. Implant Direct Complete Kit Sirona CEREC Guided Implant kit Tissue Punches by Salvin Sirona CEREC Guide Block What’s on Your Implant Tray? As clinicians, we’re always trying out new products and equipment. And before we buy, we will almost always gauge what to purchase based on what colleagues and key opinion leaders use. Unfortunately, it isn’t very often we actually get to see other dentists’ or specialists’ tray set ups. Here, we make it easy for you. In this installment of “What’s On Your Tray?” Dentaltown Magazine takes a close-up look at two of your colleagues’ implant tray set ups – these include the tools they love, the instruments they can’t practice without and the brands they prefer. continued on page 8 6 SPECIAL SUPPLEMENT » dentaltown.com FREE FACTS, circle 55 on card what’s on your tray feature continued from page 6 Dan Holtzclaw, DDS, MS Lone Star Periodontics & Dental Implants • Austin, Texas Dr. Dan Holtzclaw is a native Texan, raised in Humble and Midland, Texas. After attending Texas A&M University, he graduated with honors from the University of Texas Health Science Center at San Antonio and was commissioned as an officer in the United States Navy. While in the Navy, Dr. Holtzclaw attained the rank of Lieutenant Commander during 12 years of service at duty stations all over the world. During this time, Dr. Holtzclaw completed a one-year General Practice Residency (GPR) at Naval Medical Center Portsmouth, Virginia and an additional three-year residency in periodontics at the National Naval Medical Center (“The President’s Hospital”) in Bethesda, Maryland. Dr. Holtzclaw finished his naval career as the periodontist for the world famous U.S. Navy Blue Angels flight demonstration team. Gauze, 4x4 and 2x2 Emesis basin with sterile saline Monoject syringe Glass dappen dish Mouth prop Anesthetic syringe MIS implant kit MIS bone compression kit Wieder retractor Minnesota retractor Straight scissors Russian forceps Cotton forceps Mirror Explorer/UNC 15 probe 15c blade round handled scalpel 12b blade round handled scalpel Orban gingivectomy knife Buser periosteal elevator Pritchard retractor Corne forceps Iris scissors Hemostat Castroviejo Needle Driver Wiedelstadt chisel Rhodes back action chisel Sugarman file Alveloplasty file Tunnelling instrument Curettes: 17, 11/12, 13/14, 7/8 Thank you to everyone who submitted your tray setups for our implants category! If you’d like the chance to be featured in our What’s on Your Tray series, send us your photos and lists of the items on your trays in the category below by the following date: Temporary Crown Tray Setup: Due October 8 Please send your photos and item lists to: ben@dentaltown.com. 8 SPECIAL SUPPLEMENT » dentaltown.com FREE FACTS, circle 60 on card implants message board Congenitally Missing Laterals » Dentaltown Message Boards > Implantology > Implantology > Congenitally Missing Laterals drjscott Member Since: 11/20/08 Post: 1 of 30 sunburstlespaul Member Since: 07/04/07 Post: 2 of 30 Patient refuses to complete ortho and wants a quick fix. But a lot of these Townies say ortho is the only option for the sought-after results. I’m getting a surgical stent made for this case (tooth #7) and was wondering how you guys would treat to get the best aesthetic outcome since she has a high lip line. Flapless? Ridge augmentation? Connective tissue graft? My thoughts are to place a CT graft from the palate and do it flapless to preserve the bone height and thickness. What length would you use? I was thinking longer is better if I do an immediate temp. Fig. 1: Looks like good width F ig. 1 F ig. 2 for a 3.7mm x 15 or 17. Fig. 2: Definitely shows this on the full smile. Patient had braces but wanted to take them off and have some minimal prep veneers placed. Thoughts? Just a couple questions so I can understand better. 1. Are you saying patient wanted braces off mid-treatment and just wanted to do no-prep veneers? 2. Is that a congenital lateral on the patient’s left side? Maybe it’s just the pictures, but the space for the laterals looks huge! Almost as big as the centrals? 3. Occlusion looks like it might be an issue, and again, back to if ortho was finished like this? MAY 17 2012 drjscott Member Since: 11/20/08 Post: 3 of 30 Yes, the patient wanted braces off. She had worn them for six months and had moved and did not want to complete ortho. I tried to convince her to do six-month smiles and she said no. We then did a wax-up for some minimum/no-prep veneers and she really wants to go this route. 10 SPECIAL SUPPLEMENT » dentaltown.com implants message board The #10 is a peg lateral. I can take a picture of the wax-up if you’d like to see it. We are splitting the difference in the space between the lateral and the canine. It makes the teeth on that side look quite wide from the side, but she likes it. MAY 17 2012 Hey Justin, would you mind posting the wax-up and maybe articulated with opposing model? How does it look with that bite? It’s tough when a patient refuses to do things, as not finishing ortho definitely compromises this case. sunburstlespaul Member Since: 07/04/07 Post: 4 of 30 MAY 18 2012 Jrod:dds Are you planning on recontouring the gingiva, too? MAY 18 2012 Beyond the facts that without ortho this never will look wonderful and that given the health, or lack thereof, of her tissue, there’s the problem of the 90 percent overbite and lack of interocclusal space for the implant-supported crown. Looks to me that if you get any occlusal contact on the implant-supported crown it’ll be traumatic, and to keep contact off the crown it’ll have to be almost concave on the lingual surface, and what design will you use on the abutment to get that accomplished? I’d proceed very cautiously. What happens to you when, because of the space limitations, something happens like fractured porcelain or one of her friends says her new tooth looks funny? Sometimes when patients are controlling how we proceed (refusing ortho, ignoring their periodontal health) they place impossible restrictions on us, while simultaneously their expectations are of a “magazine smile.” I’ll bet you John Nosti wouldn’t touch this case as is. Best of luck. Tom Member Since: 06/26/09 Post: 5 of 30 twmdds Member Since: 02/16/04 Post: 6 of 30 MAY 18 2012 No thanks for me on this one as well. Sometimes when a patient places too many limitations that are in conflict with their goals, the best plan is to embrace the power of the two-year-old. Say “No” – repeat as needed. Honestly? “Jane, I know you are looking for a great looking smile. The options you are looking at and the limitations you are placing on how we get there are not going to get you there. Given that, I am much more comfortable with doing nothing rather than anything that we have discussed.” See what she says… Michael Melkers Member Since: 09/09/00 Post: 7 of 30 MAY 18 2012 I just told that to a consult today. “The more you put limitations on what I can do, the less predictable the outcome becomes.” Schnazbot Member Since: 02/19/09 VPost: 8 of 30 MAY 18 2012 CT grafts around anterior implants are definitely a benefit to plump up tissue. I think there are some docs on here who do it for every anterior case even with good tissue already present. Justin, do you have photos of the wax-up? I agree with others, it just looks so tight in that spot for an implant. I would be careful here and make sure you can pull it off before getting out the scalpel or the handpiece. sunburstlespaul Member Since: 07/04/07 Post: 17 of 30 MAY 19 2012 continued on page 12 11 dentaltown.com « SPECIAL SUPPLEMENT implants message board continued from page 11 Wade Pilling Member Since: 03/26/03 Post: 19 of 30 I don’t think a CT graft is needed with the implant. But that’s a side note to this case. Basically tell her that you can give her a gorgeous smile but you need ortho to do it. I’m not sure this is a six-month braces case. More of a comprehensive ortho case. MAY 20 2012 drjscott Member Since: 11/20/08 Post: 20 of 30 Yeah I’m definitely taking my time before I do this one. That’s why I posted it. I can’t find the lower model to articulate so I will have to get my assistant to help me find it and get that later this week. I got the lab to do a wax-up and I didn’t specify that they were to be veneers and they sent me back a wax-up with full coverage crowns. So I sent it back and kindly asked to do a veneer wax-up instead (except for the implant) and this is what I got… I actually like the full coverage wax-up better from the front but I wouldn’t want to be so aggressive with the preps. The question here is if the patient refuses to do ortho (patient made the orthodontist take them off ), then do you just tell her no? I get that it is compromised from what it could be but I believe that it is an improvement. Now I understand that it is possible that this just won’t work due to functional issues, but just wondering what options we have if she refuses ortho. I could try to convince her to do ortho but I’m certain she will refuse. MAY 19 2012 Wade Pilling Member Since: 03/26/03 Post: 21 of 30 I find that if your patients trust you and you educate them enough they’ll do what you say. It’s very rare, if ever, that I find someone who refuses ortho. There are cases that can be done without ortho and the results won’t be as good, but still acceptable. I don’t fight too hard on those ones. But there are some cases I won’t do without ortho. This looks like one of them. Partly because an implant can’t be moved once it’s done. So I tell the patient that if we are doing an implant, I want it to be done for life, so let’s set it up right. After seeing the wax-up, I’d say it can’t be done. Look at those interproximal contours. Either you are super sub g to get emergence or you get funky emergence that is not hygienic. So I would just tell her no. Flat out no. It seems like you really want to do this case. But leaving her as-is is the best choice here. MAY 19 2012 drjscott Member Since: 11/20/08 Post: 22 of 30 Well I would like to, but not if it isn’t going to work. So ortho to correct the overbite is my only treatment option for her you think? I don’t imagine this could be done with short-term ortho. MAY 20 2012 12 SPECIAL SUPPLEMENT » dentaltown.com implants message board DrHarry This is a difficult case. I would like to see a full face and a full face smile shot along with a couple of profile shots to help with the diagnosis. I think doing the lateral without ortho would be a disaster. Make her a flipper and tell her to come back when she is ready to resolve her problem. Member Since: 03/14/12 Post: 23 of 30 MAY 20 2012 sunburstlespaul Well the wax-up doesn’t look terrible, it’s not bad. But the laterals and canines are quite big. As someone else said, you are going to have to prep quite deep to get some good smooth emergence on the lateral and canines. Man, that is tight for the implant. You just have no room there. I would try and get the patient on board with ortho again. Six to 18 months (depending on ortho duration) is so worth it for a long-term, and far superior treatment. You have to find a way to communicate the benefit to the patient. Member Since: 07/04/07 Post: 25 of 30 MAY 20 2012 search Missing Laterals » Find it online at: www.dentaltown.com Register Now for Early Bird Pricing www.towniemeeting.com 13 dentaltown.com « SPECIAL SUPPLEMENT implants message board » Implant Microsurgery: Narrow Diameter Implants Dentaltown Message Boards > Implantology > Implantology > Implant Microsurgery: Narrow Diameter Implants jkwan Member Since: 07/15/08 Post: 1 of 8 A Townie shares insights into a favorite narrow-diameter implant system. Narrow diameter implants like Implant Direct’s Legacy 3 system allow us to predictably restore smaller sites. MAY 8 2012 Implant Depot Member Since: 12/02/09 Post: 3 of 8 If you like narrow implants – the Logic 3.0 is compatible with NobelActive. The top of it is 3.2mmD and it takes the conical shape connection of the 3.5/NP to restore. This enables existing NobelActive users to not have to purchase all the 3.0 components to place and restore this implant. MAY 8 2012 greg moritz Member Since: 01/28/08 Post: 4 of 8 jkwan Member Since: 07/15/08 Post: 5 of 8 What does microsurgery mean? Is it with a microscope? MAY 9 2012 All my videos are recorded through a beam-splitter interface on the Global microscope. Hence, I am labeling this “microsurgery.” Obviously you do not need a microscope to do these procedures. I do, because my level of precision is enhanced. Those who don’t use a microscope, don’t because either they don’t feel the need or because they don’t know what they don’t know. This world of microsurgery is amazing and it has allowed me to do and record, and therefore teach what is happening in our practice. MAY 15 2012 gxm321 Member Since: 05/11/03 Post: 6 of 8 glennvanas Member Since: 04/08/02 Post: 7 of 8 MAY 15 2012 John: As a fellow microscope enthusiast, also learning to place more implants, I find that the scope helps me a lot of times in implant placement. Visual acuity helps in most disciplines in dentistry. I enjoy your posts so thank you for sharing this one with Dentaltown! Warmest regards. Find it online at: www.dentaltown.com 14 SPECIAL SUPPLEMENT » dentaltown.com search Implant Microsurgery » Thank you, jkwan. I always look for your posts, and learn from them. MAY 16 2012 implants message board » RPD Support Using BSB One Stage 3.3 and Rhein83 Sphero Block Dentaltown Message Boards > Implantology > Implantology > RPD Support Using BSB One Stage 3.3 and Rhein83 Sphero Block A Townie shares this implant case with Dentaltown peers for review and feedback. shpinatlanta Patient presented with multiple decayed teeth and flaring of all upper teeth due to very large tongue. F ig. 1 Member Since: 02/19/06 Post: 1 of 6 F ig. 2 Fig. 1: Pre-op. Fig. 2: Immediate post-ext and implant #11 (3.3 X 12 BSB one stage). F ig. 3 F ig. 4 F ig. 5 Fig. 3: Two weeks post-op. Fig. 4: Eight weeks post-op; not as much labial attached gingiva as desired. Decided to do pedicle graft from palate. Fig. 5: Immediate post-pedicle graft. F ig. 6 F ig. 7 F ig. 8 Search the following message boards to see additional implant cases. Variations on a Theme Search: Implant Variations Complex Implant Case Using e.max & GC Gradia Search: Complex Implant Fig. 6: Two weeks post-pedicle graft. Fig. 7: Seven weeks post-graft. Sphreo Block abutment placed today. Decided to use this abutment due to its ability to allow for off-angle corrections. Have never used it before. Seems to be working well so far. Fig. 8: Facial view at one week post-delivery RPD. continued on page 16 15 dentaltown.com « SPECIAL SUPPLEMENT implants message board continued from page 15 F ig. 9 F ig. 10 F ig. 11 Fig. 9: The angle correction device for the abutment. Fig. 10: RPD in place. Fig. 11: Occlusal view; patient states he has eaten a hamburger and steak so far and is extremely happy. Comments welcome. MAY 18 2012 Schnazbot Member Since: 02/19/09 Post: 2 of 6 Nice. Serious question, cause I don’t know: Do you get appreciably more retention with one implant and RPD as opposed to just RPD? He’s got a molar back there to clasp. Do you find that the single implant as an RPD abutment has a higher failure rate than other implants? I guess the locator has some stress relieving, but the fixture is at the canine. Thanks. MAY 18 2012 shpinatlanta Member Since: 02/19/06 Post: 3 of 6 Thanks for the comments. Although the implant does aid in retention, its main purpose is to move, or remove, the fulcrum line between #7-15 that the partial would tend to rotate on over time, thus causing more bone loss in this long edentulous area. The fulcrum line is now from #7-11 or almost non-existent, making for a much more stable base/RPD. To date, I haven’t had a higher failure rate using implants as partial abutments. MAY 19 2012 wesleypipes Member Since: 10/20/09 Post: 4 of 6 I think this is a great service. I see a lot of patients who could benefit from this type of procedure. I’m glad you posted this as I have a few patients I can discuss this with as opposed to a compete denture. It’s not going to break the bank. MAY 19 2012 Julio 1 Member Since: 10/18/02 Post: 5 of 6 Great surgeries, Steve. I don’t do many partials on implants or on teeth for that matter. I noticed you still use the RPI concept, as I do. Are you aware that the Dawson group does not believe in this anymore? If I remember correctly, they claim lateral and occlusal displacement are the only factors that need to be considered. Sheeeeeesh, things sure do change given enough time. MAY 19 2012 shpinatlanta Member Since: 02/19/06 Post: 6 of 6 Find it online at: www.dentaltown.com 16 SPECIAL SUPPLEMENT » dentaltown.com search RPD Support » Thanks, Julio. I do like to use I-bars when possible, but didn’t use any on this case. I do way more partials than I’d like to after purchasing a geriatric practice from a friend who had to quit due to health problems. Recently increased my fee for them significantly to offset my dislike for doing them. I wasn’t aware of the Dawson group stance. Don’t keep up with them that much. MAY 21 2012 implants feature by Paresh B. Patel, DDS F ig. 1 F ig. 2 One of the most difficult restorative procedures to manage has always been how to replace the missing anterior tooth. One of the most common in young adults happens to be the congenitally missing lateral incisor (Fig. 1).1 Treatment options range from: • A traditional three-unit bridge utilizing the canine and central incisor as abutments • A resin-bonded bridge utilizing the canine and central incisor lingual surfaces as retainers • Orthodontic movement of the canine into the lateral position along with cosmetic reshaping • An implant to replace the missing maxillary lateral If enough bone volume, soft tissue and mesial distal space is available, then a standard body implant can be considered. In cases where these dimensions are deficient, the restorative dentist will have difficulty managing these violated parameters. Potential 1. Graber JM. Anomalies in number of teeth. In: Graber TM, ed. Orthodontics: Principles and practice. 1966 continued on page 18 17 dentaltown.com « SPECIAL SUPPLEMENT implants feature continued from page 17 problems can be lack of restorative prosthetic space, implants too close to adjacent roots, implant shows through or facial plate dehiscence. A novel solution to solve these issues can be the use of a 3.0mm implant. The use of a small-diameter implant such as this should be considered as most congenitally missing maxillary lateral incisors have an edentulous space of around 5.5 to 6.5mm (Fig. 1). The facial lingual dimension can also be compromised and usually has a dimension of 5mm (insufficient to adequately place a standard body implant without bone manipulation). In an area where only 6mm of space exists, the SDI allows for the placement of the implant 1.5mm from the adjacent teeth. Other reasons to consider the use of a 3.0mm SDI could be that most implants have abutments larger than the implant crestal dimension (including platform shifted abutments). This is usually done to enhance the emergence profile of the final prosthesis and creates the need for even more additional space. The 3.0mm SDI is one piece in design and with no microgap crestal bone loss may also be reduced or eliminated.2 F ig. 4 F ig. 3 F ig. 5 F ig. 6 F ig. 7 Clinical Case F ig. 8a A 17-year-old female presented to our office requesting replacement of her congenitally missing laterals. She had completed orthodontic treatment 12 months prior. Clinical examination reveled lack of mesial-distal space (Fig. 2) as well as spacing between the adjacent roots. Bone sounding confirmed limited facial-lingual width at around 3.5mm (Fig. 3). The patient declined our suggestions to consider a bone graft and soft tissue graft to add hard and soft volume to the edentulous areas. To confirm our clinical findings the patient was sent for a CT scan (Gendex GB-500 iCAT). Cross sectional slices demonstrate a facial lingual width of 3.8mm in the area of #7 and #10 (Fig. 4). Based off these results, it was readily assessed that a SDI would be necessary to replace the missing teeth. Surgical Procedure F ig. 8b F ig. 9 The placement protocol for SDI is similar to other endosteal implants. A pilot drill was used in a flapless approach to puncture through the cortical plate. A 3mm tissue punch (Zoll-Dental) was used to remove the overlying tissue and to visualize the boney crest (Fig. 5). The flapless approach preserved as much blood supply as possible to the compromised site. With the CT scan, our knowledge of the angle and topography of the ridge was known prior to surgery and the need to make a flap was further reduced. If at any time the need became apparent, a flap could and should be made. The pilot bit was stopped short of full depth and the quality of bone was assessed clinically with the blunt end of an endo probe. This was done to confirm what our CT scan showed as D3 bone in Hounsfield units. A PA was exposed to confirm that the pilot bit was aligned parallel between the adjacent tooth roots. Once confirmed a final drill of 2.4mm was taken to three-quarters depth of the implant length. This was done to follow our protocol that when in poor bone, the SDI will act as an osseotome and will compress and expand the bone to create bone of a more dense nature. A small diameter implant 3.0 x 13mm MILO (Intra-Lock) was selected for a few important reasons (Fig. 6). Its Ossean surface is impregnated with calcium phosphate at the molecular level, allowing the implant to bypass the catabolic phase of bone remodeling. With that the implant can begin its osseointegration weeks ahead than without this nano-textured surface; a huge advantage when we are talking about one piece implants that require some sort of immediate restoration. 2. 18 SPECIAL SUPPLEMENT » dentaltown.com Misch CE. Early bone loss etiology and its effect on treatment planning. Dent today June 1996 implants feature Cement over abutments for this system were also planned to be used to convert the O-ball into a crown form (Fig. 7 on previous page). It allows for any laboratory to make a well-fitting crown on SDIs. The implant was introduced into the osteotomy via an implant handpiece (Aseptico AEU-7000). I prefer to place implants with a handpiece to minimize off axis vector forces. The SDI was gently rotated to its full seating depth at 30RPM and achieved a final torque of 45ncm (Figs. 8a & 8b on previous page). A final PA and CT scan was taken to ensure the one piece 3.0mm SDI was fully seated in bone with no threads above the crestal margin nor penetrated out of the facial or lingual plates (Fig. 9 on previous page). A plastic comfort cap was snapped over the O-ball and square portion of the one piece SDI. This would allow the soft tissue to be sculpted as healing occurred and would keep the gum tissue from covering the square platform of the implant (Fig. 10). Composite was added to the comfort caps to fashion an immediate non-loaded temporary. Impressions were taken (Capture Glidewell Direct) and sent to the lab for custom temporaries (DuraTemp Burbank Laboratories) (Fig. 12). With the use of the DuraTemps, the tissue could continue to be formed for an ideal aesthetic result while function and phonetics could be verified (Fig. 13). To ensure an elegant prosthetic solution, it was decided to utilize cement over abutments (Intra-Lock). This abutment converts the standard O-ball portion of the SDI into a tapered crown form and can be modified on the working model (Fig.11). By using the cement over abutments the laboratory can fabricate the implant-supported prosthesis with standard crown and bridge techniques and create a “true fit” SDI crown within the confines of a smaller prosthetic space. Discussion SDI does have certain limitations. The foremost being reduced surface area. A 3.0mm SDI has about 33 percent less surface area than a 4mm standard body implant. In this case, due to the constricted mesial distal width, the use of an SDI is appropriate. Occlusal forces will be manageable due to the small prosthetic size of the laterals and the implant can be fully encased in bone without the fear of fenestration along the buccal aspect. The one-piece design provides a micro-gap-free design and good crestal bone maintenance as well as no chance for screw loosening. Another limitation of SDI is the need for immediate restoration (not necessarily immediate function). The implant, due to its design, will have its abutment supragingival at the time of placement. This puts SDI at risk of being loaded during the healing phase by any oral habits. F ig. 10 F ig. 11 F ig. 12 F ig. 13 F ig. 14 F ig. 15 Conclusion The prosthetic replacement of a missing tooth has been a challenge for clinicians for years. This is compounded when dealing with a constricted aesthetic site. This case report demonstrates the novel use of SDI as part of a practitioners’ implant armamentarium. When considering the use of an SDI, it is prudent to select one that offers the best features to allow quick osseointegration. ■ Author’s Bio Dr. Paresh Patel is a graduate of UNC-CH School of Dentistry and the MCG/AAID MaxiCourse. He is the co-founder of the American Academy of Small Diameter Implants and is a clinical instructor at the Reconstructive Dentistry Institute. Dr. Patel has placed more than 2,500 mini implants and has worked as a lecturer and clinical consultant on mini implants for various companies. He can be reached at pareshpateldds2@gmail.com or online at www.dentalminiimplant.com. 19 dentaltown.com « SPECIAL SUPPLEMENT book excerpt by August de Oliveira, DDS The field of implant dentistry is growing and adapting to the digital world at an extraordinary pace. Dr. August de Oliveira’s recently released second book Guided Implantology Made Easy – a follow up to Implants Made Easy – provides general dentists a comprehensive overview of the process of placing implants via guided surgery. In this book excerpt, de Oliveira discusses the use of CEREC to generate a simple crown proposal. CEREC Integration I think that there is a misconception that you need to use CEREC in order to get Guides from SiCAT. By utilizing Guide Sleeves in the posterior, you can get a pretty good idea of where to place your implant. However, I can say from not only using Galileos, but many other Guided Surgery systems, that having access to CEREC greatly increases the safety and predictability of guided surgery. There are many uses restoratively for CEREC when it comes to implants. You can not only mill the final restoration, but temporaries and abutments. Unlike Implants Made Easy, this is not a book on implant restoration so I won’t go into restoring your implant with CEREC. In my office I use CEREC with Galileos in five ways: 1. To generate a simple crown proposal to aid in the placement of the implant. 2. To decrease the effect of noise and increase the resolution of the teeth and soft tissue by importing a stone model. 3. To import a model of a duplicate denture. 4. To use the Opti Guide system by importing a full arch image of the patient’s respective arch. 5. To mill out a CEREC Guide. 20 SPECIAL SUPPLEMENT » dentaltown.com book excerpt Generating a Simple Crown Proposal The difference between perfect implant placement, from a restorative point of view, and “acceptable” is only a matter of a few degrees. This is especially true in the anterior where the size of the tooth root and the size of the implant are not that different. In the posterior we can get away with more as the average implant diameter is 5mm and the average root 10mm (Fig. 2). In the example below (Figs. 3&4) an implant was planned using a simple Guide Sleeve. The one on the lower right was planned with CEREC. I think you can see that in both examples it is pretty easy to get a good result when one has a mesial and distal neighbor. When one lines up the Guide Sleeve with the adjacent teeth’s central grooves, you can feel pretty confident that the final restoration Fig. 2 Fig. 5 Fig. 7 will be in harmony with the adjacent teeth. Although much nicer to look at, the CEREC restoration more or less does the same thing. The following example (Figs. 5&6) really shows the benefit of having a simple crown proposal. In the example below an implant was planned looking at the adjacent teeth and the available bone. The Guide Sleeve is lingual to the ridge and should yield a crown with a screw access hole in the cingulum. The image below (Fig. 7) shows the case with the CEREC proposal entered. As you can see, I thought I planned this case well. If this implant was placed in that orientation I would either need an angled abutment and could not do a screw retained restoration or if a screw retained restoration was planned the screw hole would be on the incisal edge. In the next picture (Fig. 8) I Fig. 3 Fig. 4 Fig. 6 Fig. 8 continued on page 22 21 dentaltown.com « SPECIAL SUPPLEMENT book excerpt continued from page 21 repositioned the implant, leaving the apex where it was but rotated the platform to the lingual. Like the anterior, another area where CEREC really shines is when you have a distal end case. When you have a mesial and a distal neighbor, you have a lot of references to plan your implant. However things get complicated when no distal tooth is present. Also there is a tendency to place second molar implants too far to the distal. This may lead to a large mesial cantilever. Due to high occlusal forces in this area, that can lead to screw loosening or breakage, or bone loss around the implant (Figs. 9-11). The images on this page (Figs. 12-15) clearly demonstrate the benefits of this crown proposal. The Cross Sectional image on the upper left demonstrates that there is no clear indication of where to place the implant. However, it’s very obvious when superimposing the CEREC data. In the lower you can see that by having that crown form in the image, one can place the implant in a position that avoids the distal root of the first molar, while still placing the Guide Sleeve, and the eventual screw hole, in the ideal restorative position. Fig. 9 For two or less adjacent teeth proposals I typically use Biogeneric Individual in the CEREC software. You would start as you would normally for designing a restoration. Select the tooth or teeth in the Administration screen and select Biogeneric Individual (Figs. 16&17). If you have a wax up or were smart enough to either take a scan or model of the tooth before it was extracted, you can use Biogeneric Copy. There is no right or wrong way to take a scan. At the very least you would want to get the adjacent teeth as well as a good amount of the soft tissue buccal and lingual to the edentulous space. The more scans I do, I like to get at least the whole quadrant if not the whole arch (Fig. 18). By getting the whole arch you can compare your CEREC proposal to the contralateral tooth. That way if you have problems getting a decent proposal, you can toggle the proposal off in Galileos and just look at the contralateral side (Fig. 19). When designing a restoration in CEREC we are used to using the automatic margin finding feature. In designing a proposal to be imported in Galileos we want to turn that off and go to manual. The automatic margin finder will flop Fig. 11 Fig. 10 Fig. 12 Fig. 13 22 SPECIAL SUPPLEMENT » dentaltown.com Fig. 14 Fig. 15 book excerpt Fig. 16 Fig. 17 Fig. 19 Fig. 20 Fig. 18 Fig. 21 around looking for a margin and you won’t be able to get anything decent. Trace around where you want the emergence profile of the crown to be, not the eventual margin. In essence you are tracing out where the tooth socket was (Figs. 20&21). Turn your model to the buccal and lingual and trace out the margin (Figs. 22&23). Mimic the cervical areas of the adjacent teeth in essence mimicking what a ridge lap pontic would do. If you do not do this you will end up with a small or distorted proposal. Design the crown as you would normally. I don’t spend too much time on occlusion or working out my marginal ridge heights. Just make sure that the crown looks like it fits in the arch. Fig. 22 Fig. 23 continued on page 24 23 dentaltown.com « SPECIAL SUPPLEMENT book excerpt continued from page 23 In either 3.85 or in 4.0, get to the mill preview (Figs. 24&25). Inspect the crown and just make sure it can be exported. Look for any artifacts that may give you an error in the exporting process. If you are using 3.85 you will need a dongle like the one pictured below (Fig. 26). In 4.0 there is a license manager that can be accessed by using the “top menu.” You will need an internet connection so that the license (Fig. 27) can be verified. Fig. 24 Fig. 25 Fig. 27 Fig. 26 Fig. 28 Fig. 30 Fig. 29 24 SPECIAL SUPPLEMENT » dentaltown.com Export the file as a .ssi file (Fig. 28). Sometimes it takes the computer awhile to pull this up, so if you don’t see the .ssi option, close the export menu and open it up again. If you have networked your CEREC, export the file to the appropriate drive and then export to the Galileos Acquisition PC (Fig. 29). If not, simply export to a USB drive. In Galileos, click the CAD/CAM menu and open the appropriate drive. book excerpt After selecting the appropriate .ssi file, a model like the one below will pop up (Fig. 30). Continue on to the next window where you will select teeth on the model (Fig. 31) and teeth on the Pan (Fig. 32). For a full arch model I look for the teeth with the least distortion, usually teeth without restorations. For me, more is better, so I may use up to 4 different points scattered throughout the mouth. For a simple quadrant I usually just select two teeth. In the confirmation screen look at the yellow outline of the model in the Pan (Fig. 33). If it is off you will see it readily here. If it does not match up, no big deal. Just click the “back” button. Usually this does not happen, but it can. You should have a nice model that you can plan on (Fig. 34). Fig. 32 Fig. 31 Fig. 33 Author’s Bio Fig. 34 Dr. August de Oliveira is the author of Implants Made Easy, a book geared toward starting your first implant. He just released Guided Implantology Made Easy. Dr. de Oliveira has lectured nationally on cone beam technology, dental implants and CAD/CAM technology. He has been a software beta tester for Sirona, Blue Sky Bio, Anatomage and Implant Direct. He is currently a moderator and regular contributor to Dentaltown.com’s Implantology and Mini Implants Forum. Dr. de Oliveira practices general dentistry in Encino California. To find out more about implants and Guided Surgery, go to www.implantsmadeeasy.com. 25 dentaltown.com « SPECIAL SUPPLEMENT continuing education feature by Brady Frank, DDS, with a special contribution by Ryan Swain, DDS Abstract This course is designed to load the general practitioners arsenal with multiple minimally invasive techniques that can be implemented immediately. Not only do the techniques increase the level of patient care but add significant increase to the productivity of the general practitioner. Multiple case studies are used to demonstrate no-drill implants, the five-minute implant, abutment and crown and the top five flapless techniques used by GPs in today’s implant-geared practice. Educational Objectives At the end of this program participants will be able to: 1. Identify the suitable clinical situations for and learn to complete the five flapless/sutureless soft-tissue surgical implant access procedures (to include the direct, high-speed handpiece, tissue punch and mini-envelope procedures). 2. Identify situations that lend themselves to the clinical application of the “no-drill” implant procedure. 3. Be able to identify clinical situations where an implant can be predictably placed into the site of a freshly extracted tooth without the use of a drill. 4. List several implant final prosthetic techniques that reduce the overall number of appointments necessary and minimize rework. 5. Define specific marketing medium and specific ads to place in that medium to vastly increase new patient flow and ultimately place more implants. 6. Understand why short-term orthodontics is an ideal accompaniment to efficient implants in the GP practice. This written self-instructional program is designated for 1.5 hours of CE credit by Farran Media. Participants will receive verification shortly after Farran Media receives the completed post-test. See instructions on page 32. 26 SPECIAL SUPPLEMENT » dentaltown.com Approved PACE Program Provider FAGD/MAGD Credit Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. 12/01/2004 to 12/31/2012 continuing education feature Garrett Gunderson recently stated in a lecture to general dentists, “leveraging hot topics in your practice is one of the top ways to build business equity.” I think that we would all agree that implants, particularly minimally invasive/efficient techniques, are at the pinnacle today. This article is an exploration of the ever-increasing arsenal of implant efficiency techniques available to the general practitioner. The most popular protocols are demonstrated through the selection of several case studies. Case Study: Four maxillary implants and a fixeddetachable hybrid bridge with mandibular implants site #19 and #30 Dental implant techniques and technology have been evolving at a similar rate to what has been witnessed in the PC and smartphone market over the last few years. Dental implants have become much less invasive and more efficient causing this procedure to be the most talked about and hottest topic in dentistry from both a patients’ and clinicians’ perspective. This case study will highlight multiple efficiency techniques that you will be able to incorporate into your practice right away. If you add these techniques to your practice you will recognize great value from both a time savings and overall patient comfort perspective. The patient presented with an ill-fitting maxillary denture and a mandibular distal-extension partial that had not been worn in months due to discomfort (Figs. 1 & 2a). The patient had a moderate gag reflex, which prevented the upper denture from being worn comfortably. The distal third of the palate had been removed in an attempt to relieve the gag reflex. The patient elected for a treatment plan, which involved replacement of the upper denture with a fixed-detachable hybrid bridge to be screw-retained and supported by four maxillary implants. The lower treatment plan involved replacing the existing partial with implants, teeth numbers 19 and 30. All implant procedures and final prosthetic impressions were completed in a 90-minute appointment. Efficiency Technique Highlight: Sizing and angling the implant to utilize available bone rather than manipulating the bone through grafting procedures to accommodate a certain sized implant. Recent advances in implant stability at the time of insertion have allowed implantologists to chose an implant size in relation to available bone rather than manipulating the bone via grafting procedures.5 (In fact, a recent study of 14,722 placed between the years 1980 and 2009 demonstrated that “There was no statistically significant difference between the failure rates of short dental implants and standard implants or between those placed in a single stage and those placed in two stages (multivariate analysis).” So basically they found that implants shorter than 10mms placed in a one-stage approach show no difference in success rate. This allows a clinician to confidently place a maxillary 8mm implant in an area of 8-9mms of bone height rather than a sinus lift and bone graft to accommodate a longer implant. This has allowed implant Fig. 1 Fig. 1: Pre-op pano. Fig. 2a: Post-op pano immediately after implant placement. Fig. 2b: Two appointment implant, abutment and crown. Fig. 2a Fig. 2b dentistry to be minimally invasive and achieve new levels of efficiency within the general dentistry practice. In this particular case there is very shallow bone height just inferior to the maxillary sinus as demonstrated on the PAN. There is more than sufficient bone just medial of the inferior wall of the sinus. An implant placement following the angle of the wall of the sinus will allow for enough bone to place 4.7 X 13 implants. This saves both the clinician and patient additional appointments needed to recover from more invasive sinus grafting surgery, thus, greater efficiency. On the mandible, 4.7mm X 10mm length implants were selected. Even as little as 8mm of available bone height (to accommodate an 8mm implant) has been demonstrated in numerous studies to be sufficient to maintain a 97 percent success rate. A 2009 study published by the Journal of Oral and Maxilofacial Surgery concluded: “Placement of short dental implants is a predictable treatment method for patients with decreased posterior mandibular bone height.”1 To demonstrate the efficacy of short implants on the maxillary arch (Fig. 2b) is a post pan of implant, abutments and crowns #13, #14 and #15. The distal abutment, #15, on a bridge spanning #13-#15, is lost due to a combination of secondary decay and periodontal issues. Not long ago the preferred treatment for most would have been extraction of #15 and a sinus lift/bone graft procedure to create enough vertical bone for 10-13mm implants to be placed. A simplified approach 1. 5. J Oral Maxillofac Surg. 2009 Apr;67(4):713-7. Outcomes of placing short dental implants in the posterior mandible: a retrospective study of 124 cases. Int J Oral Maxillofac Implants. http://www.ncbi.nlm.nih.gov/pubmed/21841992# 2011 JulAug;26(4):816-25. Failure rates of short () 10 mm) dental implants and factors influencing their failure: a systematic review. Sun HL, Huang C, Wu YR, Shi B continued on page 28 27 dentaltown.com « SPECIAL SUPPLEMENT continuing education feature continued from page 27 involves 5.7mm wide by 8mm long implants to avoid more extensive, expensive and uncomfortable sinus bone grafting procedures for the patient. Most applications of “short implants” in the 8mm range include the maxillary and mandibular posterior areas where the sinus and mandibular nerve come into play. Armed with studies proving the efficacy of “short” implants, a general dentist does not need to flirt with anatomical structures to provide great, predictable patient care.5 Always staying 3-4mm away from the mandibular nerve and keeping the apex of the implant embedded in the cortical plate of the sinus are great protocols to avoid anxiety. In fact, I often speak of the 6mm rule when the mandibular nerve is in the same sentence. Human error can be up to 3mm so if you follow the 6mm rule and always try to stay that distance from the nerve then if human error occurs you have at least a 3mm safety zone. Efficiency Technique Highlight: High-speed drill gingival access and initial pilot hole. Referencing the initial case study, the maxillary ridge was palpated to assimilate the alveolar ridge anatomy. This allowed for accurate entry points into the tissue to be determined. After deciding on the ideal entry points, a high-speed handpiece was used with a special long surgical bur (Fig. 3). Small circular movements were used to enlarge a hole through the keretinized tissue using the surgical high-speed bur and simultaneously creating a 5-6mm pilot hole in the bone to initiate the osteotomy. After all four tissue accesses were opened, a 2.3mm drill was used to create the initial full length osteotomy. The drill was buried to the length of 16mm to compensate for 2-3mm of gingival tissue. A pan was taken with the drill inserted to length to verify correct angulation and to ensure that the sinus cavity was not being encroached upon. After verifying correct position, the final osteotomies were created one drill short of the final drill to allow for greater bone compression and thus greater torque/primary stability. A 3.8mm drill is one short of the final 4.4mm, which is used for a 4.7mm diameter implant. All four upper implants were torqued to 40-60N/Cms (Fig. 4a). This technique is much less invasive than an approach involving a full thickness flap and also requires fewer appointments, thus, more efficiency. Please scan the following QR code with your smartphone or visit www.frankimplantprocedures.com/video1 to view a video. Efficiency Technique Highlight: Creating a custom bar/framework template in mouth immediately after implant insertion with final bite, midline and inter-pupillary smile-line. Oftentimes at this stage in the procedure the clinician will place cover screws or healing caps over the implants and wait for several months. This efficiency technique involves initiation of the prosthetic process immediately after implant insertion. This technique is recommended when the implants can be torqued to a level of around 60N/cms. After insertion of the implants the transfers were removed and 18- 28 SPECIAL SUPPLEMENT » dentaltown.com degree-angle correction multi-unit abutments were placed. The angled abutments were approximated to create a certain degree of parallelism but additionally to allow for the prosthetic screw to be accessed from the lingual of the anterior teeth and occlusally in the posterior. The multi-unit abutments used are able to accommodate an angle differentiation of up to 20 degrees. After achieving an acceptable angulation of the multiunit abutments, castable copings that are generally used by the lab in fabricating the framework were screwed into the abutments (Figs. 4a & b). The castable copings were then adjusted using a high-speed to approximate the vertical dimension. After establishing the vertical, two strips of Triad light-cured custom tray material were cut from a sheet using a Barred Parker blade. The strips were approximately 5mm wide. The strips were then formed around the cast-able copings, one on the lingual and one on the facial/buccal. The material was palpated into the rough bar location based on visualization of the ideal position of the maxillary teeth. After light curing the material in the mouth, a blue-mouse was taken to relate the correct bite and vertical. A cotton swab was embedded into the blue-mouse to correlate the inter-pupillary smile line and the midline was marked. The screws were then removed from the cast-able copings and a pick-up impression was taken. This efficiency technique has saved both the patient and clinician several steps and created a more exact communication with the lab. In the past, frameworks and bars necessitated sectioning and oftentimes new impressions due to minute discrepancies in the final impression with implant analogs. Not so with this technique as Fig. 3 Fig. 4a Fig. 4b Fig. 3 Implant tray setup. Fig. 4a: Implants in place with transfers. Fig. 4b: Implants with abutments and lab castable copings immediately after implant placement. continuing education feature all four implants are a fixed unit via the rigid light-cured acrylic (Fig. 5e). Efficiency Technique Highlight: Utilizing a mini-envelope incision (flapless approach). After completing the upper final impression, the initial soft-tissue entry for implants site #30 and #19 was initiated. Due to a slight deficiency of keritinized tissue on the buccal aspect of the implant sites, a mini-envelope incision was chosen. This is basically a small slit made at the crest of the ridge to reflect a 4mm wide portion of keretinized tissue to the buccal. This will allow for a nice cuff of keritinized tissue around the implant. I use a sharp instrument commonly used for sculpting composite resin (Fig. 3). It works well for releasing the tissue from the bone and creating a small envelope. Next, a surgical bur in the high-speed handpiece was used to create a 45mm pilot hole in the cortical plate of the bone. Using this hole the osteotomies were initiated and completed to a length of 13mm from the gingival height. This allowed for 3mm of tissue, which accommodates a 4.7 X 10mm implant. Implants were placed and a final impression was taken for the prosthetic portion of the procedure (cemented porcelain fused to metal restorations). No sutures or flap saves both clinical time and an appointment as the final impression was taken immediately after implant insertion (Figs. 5a & b). In 2002 the Journal of Oral and Maxilofacial Implants published a study that concluded: “Flapless implant surgery is a predictable procedure if patient selection and surgical technique are appropriate.”2 Figure 7 is a picture of mandibular posterior implants immediately after placement utilizing the mini-envelope incision. Note the ideal conditions for a final impression without bleeding or sutures. Please scan the following QR code with your smartphone Fig. 5a Fig. 6a or visit www.frankimplantprocedures.com/video2 to view a video. Efficiency Technique Highlight: Utilizing a 3-in-1 implant system. Several implant companies now provide the option of 3-in-1 systems to their customers (Fig. 3). This basically means that the implant body, a customizable abutment and a transfer all come attached to one another in the same package. This provides efficiency because the clinician does not need to track down numerous small parts. Also, the impression for final prosthetics can be taken seamlessly immediately after implant insertion with a very accurate closed-tray impression technique. As the implant is being inserted it is very easy to visualize the ideal placement of the margin of the final abutment. Simply screw down the implant until ideal margin in relation to the tissue is achieved. Not only is this technique efficient, but also is very overhead friendly. Efficiency Technique Highlight: Taking the final prosthetic impression and bite immediately after implant placement during the same appointment. As has been mentioned, the final prosthetic impressions for both arches were taken at the end of the surgical stages for both arches. The next appointment is the final seat appointment for both the upper and lower restorations in 30 to 90 days (Figs. 6a & 6b). Is early loading OK? In 2007 the Journal of Oral Maxilofacial Implants published a study that concluded: “Early loading of endosseous dental implants placed in healed ridges offers select benefits to clinicians and their patients.”3 Final restorations seated approximately one month after implant placement showed a 97 percent success rate as long as a torque greater than 40N/cm was achieved. In the case pictured of an 2. Int J Oral Maxillofac Implants. 2002 Mar-Apr;17(2):271-6. Flapless implant surgery: a 10-year clinical retrospective analysis. Campelo LD, Camara JR. Fig. 5c Fig. 5b Fig. 6b Figs. 5a-e: Chairside pre-lab prosthetic procedures. Fig. 5e Fig. 5d Fig. 7 Fig. 6c Figs. 6a & b: Wax try-in of maxiliary full arch. continued on page 30 29 dentaltown.com « SPECIAL SUPPLEMENT continuing education feature continued from page 29 upper left quadrant bridge (Figs. 8a-d), the final impression was taken immediately after implant placement and was seated three weeks later. The stock abutments that come with the implant were actually prepped and used as final, customized abutments. I have found it is much more efficient and accurate to customize your own abutments chairside with a diamond bur rather that utilizing lab fabricated customized abutments. Please scan the following QR code with your smartphone or visit www.frankimplantprocedures.com/video3 to view a video. Case Study: No-Drill Implants with an Osteoconverter Efficiency Technique Highlight: Immediate placement of an implant into a fresh extraction site, particularly no-drill implants. This involves the extraction of a compromised tooth and the immediate placement of an implant without the use of a drill. The procedure is atraumatic and predictable. Why is this procedure preferred to using a drill in the fresh extraction site? The drilling action can fracture fragile bone around the extraction site or remove thin buccal/facial bone, which would ideally be retained around the implant. The Osteoconverter acts to expand the extraction site while keeping wanted bone intact. The Osteoconverter also scores the internal aspects of the extraction site in roughly 1mm increments, which increases blood flow to the implant interface. This improves osseointegration and provides bone expansion, which converts the irregular root circumference into a shape that is accommodating to the implant. The Osteoconverter has a flat end much like an osteotomb so in areas just inferior to the maxillary sinus, it gently converts the socket site without damaging the fragile sinus floor (Fig. 9a). The Osteoconverter also serves as a measuring device; once the socket site has been converted, a simple measurement is made in order to select the correct size implant (Figs. 10a-c). Fig. 8a Fig. 8b Fig. 9 Fig. 9: OsteoConverters by OsteoCore Dental Implants. 30 SPECIAL SUPPLEMENT » dentaltown.com Fig. 8c Fig. 10a It certainly sounds nice to avoid picking up a drill when placing implants, but what are some contraindications to this procedure? Perhaps the most common is acute infection around the apex of the tooth. Experienced implantologists often clean out the infected area and place the implant directly into the area that had infection. In fact, the Journal of Periodontology published a study in 2001 with the following conclusion: “The present study shows that when a screw-type dental implant is placed without the use of barrier membranes or other regenerative materials into a fresh extraction socket with a bone-to-implant gap of 2mm or less, the clinical outcome and degree of osteointegration does not differ from implants placed in healed, mature bone.”4 Therefore the use of bone grafting materials or membranes is not necessary for superior outcomes. Interestingly the majority of the teeth had long-term infection associated with the tooth. It has been found that implants are very resistant to infection in socket sites due to the fact that bacteria cannot feed on titanium so once the source of the infection is gone, the tooth, the area is quickly exterminated of remaining bacteria by killer T-cells and lymphocytes. What if the root is too short to place what you think to be an ideal-sized implant? Drilling beyond the apex for a sufficient length with the pilot drill will solve that issue. In these cases it is prudent to underprepare (use one size smaller drill) beyond the apex and use the Osteoconverter to convert the site. This will assure primary stability and an excellent success rate. If the apex of the socket site is right against the floor of the sinus, like many are, the Osteoconverter will gently push against the sinus floor and allow for the apex of the implant to be even with the floor 3. 4. Int J Oral Maxillofac Implants. 2007 Sep-Oct;22(5):791-800. Three-year evaluation of single-tooth implants restored 3 weeks after 1-stage surgery. Cooper LF, Ellner S, Moriarty J, Felton DA, Paquette D, Molina A, Chaffee N, Asplund P, Smith R, Hostner C. Immediate Implantation in Fresh Extraction Sockets. A Controlled Clinical and Histological Study in Man: Dr. Michele Paolantonio, Marco Dolci, Antonio Scarano, Domenico D’Archivio, Giacinto Di Placido, Vincenzo Tumini, Adriano Piattelli, Journal of Periodontology Vol. 72, No. 11, 15601571(Volume publication date: November 2001) DOI: 10.1902/jop.2001.72.11.1560 Fig. 8d Fig. 10b Fig. 10c Figs. 10.a-c: Atraumatic extraction of #27 and immediate placement of implant. continuing education feature of the sinus or less than 2mm. The cells between the sinus membrane and bone on the sinus floor are highly bone-forming. This will provide for bone at the apex of the implant. This pano of full maxillary extractions and four implants with locator abutments to retain an upper prosthesis was placed without the use of a drill (Figs. 11a & b). OsteoCore implants may be inserted without the use of an Osteoconverter. Case Study Efficiency Technique Highlight: Short-term ortho and implants. The recent expansion and availability of short-term orthodontics in the GP practice has opened up a great deal of opportunity from an implant standpoint. Just five years ago the average length of time needed to complete an ortho/implant comprehensive case was two to three years. Today, with proper education on short-term ortho and efficient 3-in-1 implant systems, ortho/implant cases can be completed in as few as seven months. The referenced case study to demonstrate this point is contributed by Dr. Ryan Swain. The dual objective in this case was to efficiently correct anterior spacing and additionally create an ideal amount of room to restore congenitally missing #24 and #25 with implants, abutments and crowns. The orthodontic phase of treatment was completed in six months (Figs. 12a & b). A minimally invasive approach to the implant surgery involves mini-envelope incisions, one-drill (narrow-body) implants and a final impression for the crowns immediately after implant placement. One huge advantage to the short-term ortho approach as it relates to implants is that the bone does not have time to resorb after a tooth is dragged through the area via bodily movement. Thus, implant surgery is idealized with more available bone width. The similar case below demonstrates the placement and restoration of implants in an anterior area of partial edentulism. In figures 13a-d, you’ll see the high-speed handpiece soft-tissue approach and initial pilot hole. Just prior to this bone sounding was performed with an anesthetic needle and a perio probe. Final drill was used and implants were placed to bone level. After placement, abutments were customized chairside and Expasyl retraction was used just prior to a final impression being taken. In this case, crowns were permanently cemented in 30 days. This approach and most of the others were simply not options to the implantologist just three to five years ago. This is a huge benefit to patients and clinicians alike as treatment times are vastly reduced and clinical success rates are increased. Join the growing trend of general dentists today who have embraced implant efficiency and watched their practices reach new levels both financially and from a professional satisfaction standpoint. If you would like more information about the topics covered in this article or would like to view upcoming Implant Efficiency Institute training programs, please call 541-8640312, go to www.osteocoredentalimplants.com or e-mail info@osteocoredentalimplants.com. Fig. 11a Fig. 11b Fig. 12a Fig. 12b Fig. 13a Fig. 13b Fig. 13c Fig. 13d Figs. 11a & b: Four extractions and four implants placed using the No-Drill Implant Procedure Figs. 12a & b: Pre- and post-short-term ortho treatment to set up for implants Figs. 13a-d: One appointment implant, abutment, and crown impression Author’s Bio Over the last 10 years, Dr. Brady Frank has owned and managed multiple practices. Dr. Frank has addressed thousands of dentists at popular seminars throughout the country including Excellence in Dentistry, Phasing-Out Seminars (over 20 presentations delivered), and Schein/Camlog Seminars. Dr. Frank’s topics include Implantology, Dental Transitions and Entrepreneurial Satellite Practice Ownership. continued on page 32 31 dentaltown.com « SPECIAL SUPPLEMENT continuing education feature continued from page 31 Post-test Claim Your CE Credits Answer the test in the Continuing Education Answer Sheet and submit it by mail or fax with a processing fee of $36. We invite you to view all of our CE courses online by going to http://www.dentaltown.com/onlinece and clicking the View All Courses button. Please note: If you are not already registered on www.dentaltown.com, you will be prompted to do so. Registration is fast, easy and of course, free. 1. Which length of implant has shown in recent studies to have the greatest long-term success rate? a. 8mm b. 10mm c. 13mm d. All lengths have demonstrated similar, very high success rates in recent clinical studies. 7. The 6mm rule basically means that the clinician maintains a 6mm buffer zone in relation to the: a. Hamular notch. b. Mandibular nerve or mental foramen. c. Incisive papilla. 2. As the field of implantology has developed over the years, we have, as a profession, found that bone grafting procedures are ___ needed than in the past. a. More b. Less 8. Flapless procedures are considered by some to be preferred to a flap because: a. There is less of an opportunity for oral microflora to invade the site. b. Patients experience much less post-operative discomfort. c. They are more efficient. d. All of the above. 3. Using a high-speed handpiece for the initial soft-tissue access hole and start to osteotomy: a. May cause osteonecrosis. b. Is inaccurate for the general dentist. c. Causes excess tissue trauma. d. Is generally the most exacting and least traumatic for the patient. 9. Which of the procedures is included in the top five flapless procedures used by general practitioners in the U.S.? a. Direct b. High-speed handpiece c. Mini-envelope d. Tissue punch e. All of the above 4. The use of a mini-envelope incision is: a. Used primarily to aid in the retention of keritinized tissue around the implant. b. Used in conjunction with a full-thickness flap. c. Used with mucosal tissue. 10. A no-drill implant involves the placement of an implant directly into a fresh extraction site without using the implant drill. a. True b. False 5. Implants that are manufactured to include both the straight abutment, which is attached directly to a transfer allow for fewer patient appointments and a more minimally invasive nature and are generally called: a. One-piece implants. b. Mini-implants. c. 3-in-1 implants. *Some answers to questions may be found in embedded videos. 6. Due to the fact that implants are such a hot topic among the general public, implant marketing tends to receive ____results than that of other general dentistry procedures. a. Much more favorable b. 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