La Motte & Andrew Telephone Company January 2016 www.lamotte-telco.com iWireless 4G LTE High Speed Data Is Here! Including the Areas of La Motte, St. Donatus, and Bellevue With the new 4G LTE high speed data network from iWireless, you get faster connections, increased data speeds, and the ultimate in reliability. Plus, you’ll get nationwide 4G LTE coverage through the T-Mobile network. To take full advantage of iWireless 4G LTE High Speed Data: 1. You must have an LTE capable iWireless device. 2. You must have a new LTE capable SIM card in your iwireless phone. 3. You must be on an iWireless LTE Service Plan 4. You must be in an LTE coverage area. Contact one of the following for assistance in meeting these requirements: La Motte Telephone Company—563.773.2213, 400 Pine Street, La Motte Lampe’s True Value—563.872.4459, 220 South Riverview, Bellevue iWireless Customer Service—888.684.0500 or 611 from your iWireless phone iWireless Website for Coverage and to view current Compatible LTE devices—www.iwireless.com What is 4G LTE? The letter “G” is short for “generation.” LTE is short for “long-term evolution.” The primary difference between the 2G, 3G, 4G, and LTE network standards is speed, with LTE being the fastest and strongest. The 4G LTE network provides higher speed—allowing you to do more on all of your LTE-compatible devices! Page 2 La Motte & Andrew Telephone Company January 2016 Keep Your Devices Safe with SecureIT Plus Get the ultimate in online protection without being a tech expert! Offered by Security Coverage, Inc., in Cedar Rapids, SecureIT Plus has taken the guesswork and risk out of enjoying the Internet by safeguarding your computer. How to Subscribe Call the telephone company business office at 773.2213 or 672.3277 to subscribe for just $5.95 per month and enjoy one-bill convenience. One SecureIT Plus license is needed for each computer. If you get a new computer, it’s easy to transfer the license—just call Security Coverage (877-373-3320) and a tech will help you. To see more information, visit www.securitycoverage.com. Customer Service Announcement La Motte and Andrew Telephone Companies are committed to providing quality service. We are here to answer any questions you may have regarding the services we provide. In addition, we hope that you’ll bring any concerns or issues to our attention so that we may find solutions. If we do not resolve the complaint, the service may be subject to state regulation. You may request assistance from the Iowa Utilities Board (IUB): Iowa Utilities Board 1375 E. Court Avenue Room 69 Des Moines, Iowa 50319 You can also contact the IUB by calling 515.725.7321 or toll free 877.565.4450. E-mail contact: customer@iub.iowa.gov. Please ensure that you place “Customer Service” in the subject line. 400 Pine Street La Motte, IA 52054 Phone: 563.773.2213 Fax: 563.773.2345 16 W. Benton Street Andrew, IA 52030 Phone: 563.672.3277 Fax: 563.672.9511 SecureIT Plus Features Anti-Virus Anti-Spyware 24/7 Technical Support Hands-Free Updates Personal Firewall Online Reporting Hard Drive Defrag Parental Controls If you need help installing the software, a Security Coverage tech can install it remotely for just $14.95. Federal Do Not Call Lists The National Do Not Call Registry gives you an opportunity to limit the telemarketing calls you receive. Once you register your phone number, telemarketers have up to 31 days from the date you register to stop calling you. To register, visit https://www.donotcall.gov/register/reg.aspx or call toll free 888.382.1222. You must call from the phone number you wish to register. The federal list contains exemptions that allow political and survey calls. In addition, charitable organizations, and long distance phone, airline, and insurance companies have the “right” to place telemarketing calls. One final exception will allow any company you have received shipment from, made a purchase from, or have made a payment to in the last 18 months, to call and solicit you. General Manager: JoAnne Gregorich Service Technicians: Rod Engler, TJ Haislet, Larry Bartels, Blake Martin Customer Service: Carla Ehlers, Marilee Aschenbrenner, Cindy Woollums Internet Tech Support and After-Hours Video Support 800.205.1110 www.lamotte-telco.com