Position Description-Guest Lecturer
“All Accidents are Preventable”
CE SERVICES
DUTY STATEMENT
Job Title:
Guest Lecturer
Reports to:
Expedition Leader /Ship’s Captain
Reviewed Date:
20 December 2015
Approved by:
Mark Fifield
SUMMARY
Coral Expeditions is Australia’s pioneering cruise line with a 33 year history of innovation
and high quality marine operations. We operate a fleet of 3 Australian flagged small ships
operating to the highest standards of safety and hospitality. Our guests come from
Australia, Europe and North America. Our itineraries include the Great Barrier Reef,
Tasmania, Kimberley Coast, Papua New Guinea, Spice Islands of Indonesia and Asia.
The Coral Expeditions philosophy is to hire and retain the highest quality marine staff in
Australia. We aim to create a positive environment for employees of all backgrounds
onboard our ships and in our headquarters in Cairns. Our success depends on our staff
representing the brand and product in a positive light at all times, on and off duty. We
have a variety of incentive programmes to reward, promote and train our highest
performing employees.
The Guest Lecturer is to provide expert information, interpretation and provide for
appropriate Heath and Safety processes to Coral Expeditions passengers. This will be
achieved through:
• Formal lectures based on local knowledge of fauna, flora, culture, customs and history
• Daily Recaps
• Commentary from the E/Xplorer (expedition Vessel)
• Bridge commentary
• Informal site discussions
• Dining with passengers during meal times
• Adhoc discussions with guests while cruising
• Guiding
• Actively managing the guests Health and Safety
RESPONSIBILITY
In the first instance the Guest Lecturer reports to the Expedition Leader. You will be
required to participate in all safety drills and other duties as directed by the Captain. You
will comply with all company procedures and policies.
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Position Description-Guest Lecturer
“All Accidents are Preventable”
In line with legislation, Guest Lecturers who are independently contracted to Coral
Expeditions are not covered under the company’s WorkCover policy and are therefore
required to provide proof of their personal accident insurance.
ADDITIONAL REQUIREMENTS AND RESPONSIBILITIES
• In cooperation with other Guest Lecturers, set up lounge for all lectures
• Rearrange lounge at completion of lectures
• Assist other Guest Lecturers and Expedition Leader with their lectures
• Assist passengers when ashore to ensure their safety
• Assist with the embarkation and disembarkation of passengers from the Explorer
• Assist with the operations of the Explorer
• Join guests at meal times
• Assist with vessel turnaround
• Compile a detailed day by day report on trip activities ashore and onboard, outlining
what in your view worked well, and what improvements you would suggest to improve
the experience for the guests. Report to be submitted with ships documentation
addressed to the General Manager at the end of each trip.
SOME POINTS TO OBSERVE ON SHORE EXCURSIONS
• Become familiar with location and plan of activities prior to each excursion.
• As far as possible, complete briefing on or before leaving the ship
• For passengers not wanting to participate in guided excursion give firm time for
Explorer departure
• On all excursions be aware of physical limitations and individual interests of the group
• Be sure to include all members of the group before you engage in interpretation
activities (talks and demonstrations)
• At recaps and shore excursions, promote passenger interaction.
FOOD AND ACCOMMODATION
All meals and accommodation is provided free of charge whilst on board. A share cabin
will be provided. All bar and shop purchases will be at 50% discount.
DUTIES – GUEST LECTURER
SET TASKS
Collect and return 3 X VHF radios. One for on duty Cruise Attendant. One, or two for
expedition. Switch to Channel 74 and secure in harness.
FIRST AID EQUIPMENT
Load oxy-viva, defibrillator and microphone into protective Nelly bin aboard E/Xplorer.
Start loading 20 minutes before passenger boarding time.
GUIDED WALKS
• loading Xplorer or assisting people on to or off and to cross rocks, mud, etc.
• assist Expedition Leader in group management as required
• travel with groups under control of other operators to monitor performance
• apply First Aid as required
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Position Description-Guest Lecturer
“All Accidents are Preventable”
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brief own group on activity and expectations
lead guided groups and organise structure of own group
interpret to guided groups
confident in using hand held, cell and satellite phone
manage emergency procedures as required
monitor weather
identify and disclose hazards to own group
report and complete incident forms
contribute to trip reports and health and safety issues
LECTURES – evening or day ship based
• Prepare and deliver lectures on the regions we visit as directed by Expedition Leader
DO NOT …
• Wander off on your own or with groups unless preplanned with the Expedition Leader,
Deckhand and Master.
• Allow passengers to wander off unless planned.
• Solicit gratuities from passengers or promote unapproved merchandise.
DO …
• Meet with Expedition Leader to plan ahead excursions and lectures.
• Research and prepare information.
• Offer help and knowledge to passengers.
• Use microphones in both Lounge and E/Xplorer
SET UP PROCEDURES FOR LECTURES
LOCATION:
Forward / Bridge Lounge
RESPONSIBILITY:
Expedition Leader assisted by Guest Lecturers
30 minutes prior to lecture:
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Close blinds
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Arrange seating in lecture format. Ensure sufficient seats for all passengers
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Set up presentation equipment – Computer, PowerPoint presentation, TV and Video
and screen
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Test equipment including microphone and laser pointer
5 minutes prior to lecture:
•
Ensure announcement is made
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Position Description-Guest Lecturer
“All Accidents are Preventable”
At completion of lecture:
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Open blinds
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Secure projector and TV
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Rearrange lounge seating to cruise format
QUALIFICATIONS – GUEST LECTURER
FORMAL QUALIFICATIONS
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Tertiary educated
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Trained in interpretation techniques
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Current First Aid certificate
RELEVANT EXPERIENCE
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Recent demonstrated relevant experience in leading tour groups, education groups
and adults in the outdoors
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Risk Management Training
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Extensive knowledge of land locations on the ships itinerary
OTHER
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Current cover for Public Liability Insurance and Professional Indemnity Insurance
Some knowledge of Maori tikanga
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