WHAT CAN WE LEARN FROM LUXURY? Abstract An ever more connected and empowered customer drives decisions, where the value of opinions is the new currency. Leaders, brands, products and messages serve as anchor points for entire believe systems Therefore, demonstrating integrity in any form of business is no longer an option, but a key to survival and success. Luxury brands operate differently, at the epitome of branding, fuelling dreams and aspirations whilst at the same time building loyalty and generating above average profit margins. Why so, and what can we learn from this very successful sector? This session explores what a Luxury proposition really is, on which dimensions it differentiates and what leaders, brands and businesses can learn from it. Take a step out of the ordinary and get ready for a close look behind the scenes of a world of glamour and sparkle. A world hidden to most, associated with high price tags and a guaranteed aura of mystique: this session is a perfect way to expand your horizon of known paradigms, create learning and stimulate fresh thinking. Format § § § 16:9 PowerPoint or KeyNote incl. Audio/Video & LiveLinks (YouTube) Duration: scalable [40-60min + Q&A] Executive Workshops format on request [min. half-day] About Markus Kramer Markus is a recognized thought leader, speaker and facilitator in the fast paced world of cutting edge brand development & marketing. In his most recent undertakings Markus helped Aston Martin (Global Marketing Director) and Harley-Davidson (Marketing Director EMEA) build, scale and deliver their fascinating brands to more people in more places around the world. Other work includes many years of brand-, marketing- and retail development at numerous other marques, including private equity backed luxury mobile phone maker VERTU (Chief Marketing Officer), covering the entire spectrum from mass to premium to luxury. SHORT BIO Markus Kramer specializes in helping brands and businesses grow stronger. He advises Boards, Executives and Operational Teams as well as Private Equity and Growth Funds on all aspects of strategic positioning and brand management. In his most recent undertakings Markus helped Aston Martin (Global Marketing Director) and HarleyDavidson (Marketing Director EMEA) build, scale and deliver their fascinating brands to more people in more places around the world. Other work includes many years of brand-, marketing- and retail development at numerous other marques, including private equity backed luxury mobile phone maker VERTU (Chief Marketing Officer), covering the entire spectrum from mass to premium to luxury; and vertically from insights to strategy to execution and measurement. A passionate business and brand builder, Markus is a recognized thought leader in the fast paced world of cutting edge marketing. He speaks regularly and engages in select conferences about the transformational power of brand in the context of strategy, change, innovation and growth. Markus is Swiss at heart and holds degrees in Marketing & Brand Management, International Project Management from the University of California in Berkeley (USA) and an MBA from the SAID Business School at the University of Oxford (UK). Markus sits on the European Board of the Chief Marketing Officer (CMO) Council and is a member of the steering committee of UK’s CIM (Chartered Institute of Marketing) Marketing Confidence Index. Markus is fluent in five languages and lives on the shores of lake Zurich in Switzerland. Please do not amend and/or publish without seeking prior consent. email@markuskramer.net Further Resources For the latest thinking and what we can learn from the epitome of branding, please visit Markus’ blog here. Page 2 Selected Testimonials I just wanted to send you a quick email to say a huge thank you for joining us at The Berkeley yesterday. Your presentation was well received by our audience and we have had some great feedback them with over half of participants giving you a very high score! [Keynote: “What we can learn from Luxury”] Alice Mungall, Private Banking Project Manager, Owen James, London, UK It was really a pleasure to have you as a part of our team, with two spectacular conferences that had only generated excellent comments. [Keynotes: “What we can learn from Luxury” & “The Future of Marketing”] Katia Rachitoff, Director Seminarium, Lima, Peru I thank you very much for your contribution to our Distribution Week last week in Brussels and am happy to tell you that your speech was ranked by the participants among the three best ones of the full event. Patrick Desmarès, CEO, European Financial Marketing Association, Paris, France Recent Engagements (Selection) Seminarium Marketing Congress, Lima, Peru (Conference, 1000pax) First Direct, Leeds, UK (Corporate Event, 50pax) Brand 2 Global, London, UK (Conference, 100 pax) Richmond Finance Summit, Lausanne, Switzerland (Conference, 100pax) Luxury Management, ZHAW, Winterthur, Switzerland (Conference, 200 pax) PIMS International, Bad Ragaz, Switzerland (Conference, 100 pax) European Financial Marketing Association, Brussels, Belgium (Conf., 200 pax) Jumeirah Marketing Conference, Frankfurt, Germany (Corporate Event, 30pax) Best In Class Conference, Copenhagen, Denmark (Private Event, 120 pax), European Financial Marketing Association, Paris, France (Conference, 200 pax), Thought Leader Global, Amsterdam, Netherlands (Conference, 100 pax) Page 3