Evaluation of Solar Panel Energy Support Honduras Case Study 2010 December 2010 Nordic Development Fund Ex-Post Evaluation NDF Credit 350 Honduras case study Page 1 Evaluation of Solar Panel Energy Support Evaluation report by Jorge F. Travieso Senior Consultant Tegucigalpa, Honduras Honduras case study Page ii Evaluation of Solar Panel Energy Support Table of contents i) Maps of Honduras and sites with solar energy systems installed by NDF 350 project i ii) Abbreviations and acronyms iv iii) Glossary of technical terms iv iv) Summary v Page 1. Introduction 1 2. Country setting and overview of NDF Credit 350 1 3. Evaluation methodology 3 4. Key findings 4 4.1 4.2 4.3 4.4 4.5 Overview and status Relevance Efficiency Effectiveness and impacts Sustainability 4 5 6 9 12 5. Conclusions and lessons learned 16 6. Key recommendations 18 7. Appendix section 20 7.1 7.2 7.3 7.4 7.5 7.6 TOR for the evaluation List of persons interviewed Communities visited and persons interviewed Comparison between the two contracts Bibliography of reports, materials and other data source used Selected photographs of visited solar energy systems Honduras case study 21 25 27 37 39 40 Page i Evaluation of Solar Panel Energy Support Map of Honduras with names and borders of the 18 administrative departments. The next page includes a map with the location of the 253 solar energy systems that were installed as part of the NDF 350 project. About 10% of the installed solar panel energy systems were visited as part of the evaluation. The field visits went to 5 departments in Honduras to interview community representatives and inspect the status of the solar panel systems. The following departments were visited: Gracias a Dios; Yoro; Intibucá; El Paraíso and Valle. Honduras case study Page ii Evaluation of Solar Panel Energy Support Honduras case study Page iii Evaluation of Solar Panel Energy Support ii) Abbreviations and acronyms BEC COHCIT EUR GDP ICB IDB IPCC MED NCB NGO NDF PMU PV TOR UNFCCC iii) Basic Educational Centre Honduran Council for Science and Technology Euro Gross Domestic Product International Competitive Bidding Inter American Development Bank International Panel on Climate Change Ministry of Education Nordic Competitive Bidding Non-Governmental Organization Nordic Development Fund Program Management Unit Photovoltaic Terms of Reference United Nations Framework Convention on Climate Change Glossary of technical terms AC – Alternating current: the most usual form of electrical current supplied by the utility grid. Array (PV Array): Several solar modules connected together either in series or parallel. Converter: Electronic device for DC power to step up voltage and step down current proportionally or vice versa. DC – Direct Current: type of power generated by photovoltaic modules and by storage batteries. Inverter: An electronic device that converts DC to AC power. Photovoltaic: The phenomenon of converting light to electric power. PV Array Direct: The use of electric power directly from a photovoltaic array, without storage batteries. PV cell: The individual photovoltaic device. PV module: An assembly of PV cells framed into a weatherproof unit (also called PV panel). Watt-peak (Wp): This is a measure of the nominal power of a photovoltaic solar energy device under laboratory illumination conditions. Honduras case study Page iv Evaluation of Solar Panel Energy Support iv) Summary This report presents the results of the evaluation of solar panel energy systems in a component in a national education programme in Honduras. The NDF 350 supported 253 solar panel energy systems that have all been installed in the same number of communities. While most systems are working a number of these do require some additional maintenance. Relevance All actors involved in the project consider it to be most relevant, as it satisfies urgent needs in the recipient communities. However, project relevance is most felt in communities that have gained access to educational technologies. Beneficiaries defined relevance mainly in terms of their communities’ lack of energy from the national grid and their access to new educational technologies. A flaw in project design was that there were no clear guidelines for the selection of the communities where the solar panel systems would be installed. The selection was based on criteria established by the Ministry of Education and they never consulted or informed the communities. Local levels of ownership depend to a great extent on existing level of community organization. Women’s participation was found to be a significant factor in achieving good sense of ownership. Lack of adequate training had a negative impact on beneficiaries’ perception of relevance and impact. Efficiency NDF provided the necessary project funds and the Ministry of Education was in charge of execution. The procurement of the solar panel energy systems was executed in two phases. The bidding process was won by two separate European companies, each of which executed one phase. However, both companies subcontracted the same local company to carry out actual installation. This may have affected the project as it prevented other local companies from competing. Two unforeseen factors had considerable impact on project execution: the Honduran political crisis of 2009, and financial and legal conflicts between the Spanish Company Isofotón and Solaris, the local subcontractor. Delivery of equipment was made without direct supervision by the European companies. The equipment delivered was according to the technical specifications. The delivery and installation of the solar panel equipment was carried out with only minor problems, mostly arising from logistical difficulties common to isolated communities. Honduras case study Page viii Evaluation of Solar Panel Energy Support This resulted in the need for extended deadlines, but did not increase costs or prevent completion. The project has been well received by regional and departmental instances of the Ministry of Education. They are seen as the main link between the communities and the project. However, there seems to be little coordination between the NDF solar component and other of the Ministry’s projects that require electrical power. The NDF support was designed strictly in terms of the installation of solar panels, and did not contemplate important social aspects—including training of community members—that are very important for sustainability. Effectiveness and impacts Project effectiveness is very high in terms of delivery: all 253 systems were installed on time (considering extensions) and according to technical criteria. Maintenance and repairs have been less effective. Communications channels for the presentation of claims for repairs are not optimal; this renders the process inefficient and results in higher costs, the loss of guarantees, and sometimes in the loss of equipment. The level of satisfaction in the recipient communities is high, though the level of ownership is generally low. Both satisfaction and ownership are directly linked to benefits derived from this new technology. Of these, the access to other types of technology (ICT)—educational and other—is the most valued. The low level of ownership is often related to community organization. Better organized communities are more capable of assuming responsibilities and obligations brought upon them by this new type of technology, and thus capable of deriving benefits, educational as well as collateral. The approach to training and familiarization with the new technology was almost nonexistent; since project documentation did not stipulate carrying out a systematic training process, but rather made it the provider’s responsibility1. There was no socialization process prior to the delivery of equipment, and training was virtually nonexistent. The Ministry’s program management unit did not participate in training. Lack of adequate training and information has led to disinformation and has limited the options that the communities have for deriving benefits from their solar energy system. The impacts are found to be considerable, and highly valued by recipients. Educational benefits deriving from access to new technologies, especially through the Telebásica project, are most widespread. 1 Although the supplier Solaris on their webpage claims that training is an integrated part of their equipment delivery they did not comply very well with this aspect in the case of the solar equipment delivered through NDF 350. Honduras case study Page viii Evaluation of Solar Panel Energy Support Additional benefits are more limited, as they depend on the individual community’s own capacity, especially in terms of organization. Some communities show considerable initiative and creativity for accessing such benefits. Sustainability The design of the support was narrowly focused on the technical aspects of solar energy provision to rural schools in Honduras and this has led to situations that could compromise long-term sustainability. A more integrated design where the project’s educational purposes were combined with social and cultural factors, mainly issues related to community organization, would have been greatly beneficial. At the community level, teachers and Parents’ Associations play very important roles in equipment maintenance. The level of maintenance is though closely related to the degree of community ownership of the project. Local levels of ownership depend to a great extent on existing level of community organization. Women’s participation was found to be a significant factor in achieving good sense of ownership. Better organized communities show the best potential for achieving sustainability. All recipient communities require systematic follow-up in order to reach long-term maintenance and repair arrangements, especially so they can develop the fund-raising strategies required to meet recurrent maintenance costs. Main Recommendations To increase chances of success projects based on the use of PV technology should take into account the following aspects: 1. In future support to renewable energy technology it should be considered to use an integrated project design that takes the following aspects into consideration: i. The educational goals that the solar energy panels supports ii. The beneficiaries’ socioeconomic and cultural situation, iii. Strategies for the community work required to assure sustainability. iv. Technical aspects of technological transference as one of various components, not as the only one. v. Adequate socialization and follow-up provided by the program management unit until a satisfactory level of ownership is achieved and sustainability becomes feasible. 2. It should be considered to strengthen the relevant program management unit with funds and personnel in order to increase its capacity to carry out the necessary follow-up required for community work. Honduras case study Page viii Evaluation of Solar Panel Energy Support 3. A more participative selection process, including free and prior consultations and information activities with communities. This should include information about the commitments and obligations that are part of having a solar panel energy system in the community. 4. Systematic strengthening of recipient community organization aimed at improving operation, maintenance and access to additional benefits. Communities need to develop their capacity for obtaining complementary information and communication technology, and to meet short and mid-term economic and social demands generated by the maintenance needs. 5. The guarantee system should be negotiated with the suppliers in order to allow locally provided equipment maintenance and replacement parts. This could be implemented through a program for the certification of local technicians who could continue providing maintenance once warranties have expired. 6. There is a need for developing standard communications channels between the recipient communities and the responsible authorities and the equipment supplier. Honduras case study Page viii Evaluation of Solar Panel Energy Support 1. Introduction The Nordic Development Fund (NDF) has provided financing to the energy sector in more than 25 countries during the past two decades. This includes support to a number of renewable energy solutions such as solar energy through NDF credits. The new NDF mandate to finance climate change projects in low-income countries follows a threepoint strategy supporting: 1. Infrastructure and Energy 2. Natural Resources 3. Capacity Development The new grant projects to be supported within the Infrastructure and Energy focus area will include solar energy systems. This evaluation of Credit NDF 350 Honduras: National Education Reform 2001-2009 is part of an NDF strategy for assuring long-term sustainability in the delivery of renewable energy solutions. The project was executed in Honduras by the Ministry of Education, and installed a total of 253 solar energy systems in rural schools in remote areas. The delivery and installation took place in two phases: 151 systems in 2005-06, and 102 in 2008. This evaluation summarizes the results of a process that involved the following: Revision of project literature Extensive interviews with different actors, including project and other Ministry of Education personnel, community leaders and representatives Local school teachers and administrators Personnel from two local solar energy companies Independent technicians Focus groups with community representatives On-site inspection of installed systems in 23 communities; information on additional communities was obtained through focus groups and impromptu meetings with community representatives encountered in school meetings and government offices. 2. Country setting and overview of NDF Credit 286 2.1 Country setting Honduras is located in the heart of Central America, and has an extension of approximately 112,000 km² and a population of close to eight million, approximately 10% of which is ethnically differentiated. Politically, it is divided into 18 Departments, divided into a total of 298 municipalities. However, most government dependencies—including the Ministry of Education— Honduras case study Page 1 Evaluation of Solar Panel Energy Support have their own administrative divisions. Its capital, Tegucigalpa, a city of close to one million inhabitants, is its political hub, while San Pedro, in the north coastal region, is the country’s most important industrial and economic centre. The country’s terrain spans from the Caribbean Sea in the north to the Pacific Ocean in the south. It is mostly conformed by mountains, though it shows considerable ecological diversity, including such habitats as: Swamps and wetlands along the north coast and in the eastern Moskitia region; Vast pine forests in the mountains and savannahs; Tropical broadleaf forests along the coast and in the mountains and rivers of eastern and central regions; Dry tropical extensions in the south and west. Honduras is a democratic republic with a strong central government composed of three “powers,” executive, legislative and judiciary. Five political parties participate in Honduran democratic activities, but it is a markedly bipartisan nation and its two traditional parties have alternated in power for nearly a century. The exceptions have been a 16 year period of dictatorship (1932-49) and a series of military governments lasting 18 years (1963-81). A forceful change of administration in 2009 generated a political crisis from which the country is still suffering consequences. The crisis did have an impact on the project. Honduras is ranked among the poorest countries in Latin America, and it shows very high unemployment. In recent times, Honduras has had good levels of economic growth, but the worldwide economic crisis of the last few years has slowed down the economy considerably and increased the country’s already high level of indebtedness. Such a weak economic situation has caused a considerable segment of the population to become involved in the informal sector of the economy. Agricultural production, particularly coffee, is Honduras’ main economic activity, though much of it is carried out in traditional ways. Other types of agroindustry are also developing centred on fruit and vegetable exports. Mining, forestry and manufacturing are likewise important sectors in the national economy. The energy sector is managed by the government, which by law controls all distribution, and it depends considerably on privately owned generators. The government is in the process of approving a number of renewable energy projects. The national grid is in the process of expansion, buy still excludes most of the rural areas. The educational system in Honduras is weak, lacking in resources, having to provide services in extremely isolated rural areas, and affected by a highly politicized system of teachers’ unions. Illiteracy is said to be relatively low, but functional illiteracy is high and access to education beyond the 6-grade elementary levels is extremely low. Honduras is a party to the UNFCCC and has furthermore signed and ratified the Kyoto protocol. Honduras case study Page 2 Evaluation of Solar Panel Energy Support 2.2 Overview of NDF Credit 350 Honduras: National Education Reform 2001-2009 The Nordic Development Fund financed Project NDF 350 Honduras: National Education Reform 2001-2009 where one component provided solar energy to 253 rural Basic Educational Centres (BEC) in Honduras, representing a total investment of US$ 3,479,201.92. The project was executed by the Honduran Ministry of Education through the Programa de Educación Media y Laboral, a dependency of its IDB Programs and Projects Unit. The solar energy component was executed in two phases. The Ministry contracted two European companies to provide and install the solar technology. The first phase (2005) was executed by the Danish company, Johs Gram Hansen; the second phase (2008) was executed by the Spanish company, Isofotón. In turn, as both companies do not have offices in the country, they subcontracted the Honduran company Solaris to carry out the physical installation and perform maintenance and follow-up. The following table summarizes the project investments in solar energy systems: Table 1: Contracts on solar energy in NDF 350 Company Year Number of installations Johs Gram Hansen 2005 151 ISOFOTON 2008 102 Total Investment $2,098,993.00 $1,380,208.92 Cost per school 13,900.61 13,531.46 Contracting of the European companies was done through a standard bidding procedure carried out by the Ministry of Education. The first contract was selected through Nordic Competitive Bidding (NCB), while the second contract used International Competitive Bidding (ICB). Each project phase involved a separate bid based on a set of bidding terms drafted by Ministry personnel. Although the two resulting contracts establish guidelines and requirements for the execution of almost identical activities, there are important differences with respect to guarantees and training. 3. Evaluation methodology The methodology outlined in the TOR was followed as much as possible. Some adaptation was required in order to solve problems that arose from teachers strikes that took place during fieldwork. The evaluation process initiated with a series of interviews held in Tegucigalpa. These included Project personnel, and representatives of two solar power companies. Project personnel provided important documentation and guidelines, established contacts in the communities to be visited, and participated in planning field trips. The General Manager of Solaris was interviewed extensively, as was the General Manager of Insagro Solar; this company was hired by Johs Gram Hansen to carry out maintenance on installed equipment. These interviews were complemented Honduras case study Page 3 Evaluation of Solar Panel Energy Support with a review of existing literature, particularly the contracts signed with the two European companies and literature provided by the Project, including maps. For field visits, the country was divided into five regions along the lines of geographic, social and cultural differentiation. Five beneficiary communities in each region were chosen for visits, and a list of communities that could participate in focus groups was drawn up. The following regions were defined: Table 2: Regions visited as part of the evaluation field work Department Location Gracias a Moskitia, a very isolated region in eastern Honduras; Miskitu indigenous Dios population. Yoro North coastal region. Intibucá Western Honduras; Lenca indigenous population. El Paraíso Southeastern Honduras. Valle Southern Honduras. A list of the communities visited, persons interviewed and of focus group participants can be found in Appendix 2. In the beginning of the report there is a map that shows the geographical distribution of all beneficiary communities. In the field, interviews were held with regional end local authorities of the Ministry of Education. In the communities, individual interviews were held with different community representatives involved in the maintenance and administration of the solar energy system. Interviewees varied depending on availability during visits; they included: teachers, parents, members of the local Parents´ Association, community leaders and other members of community organizations (Patronatos). In some instances, informal conversations with other community members provided interesting information and insights. Focus groups were planned in all of the five regions visited, but only three were effectively held due to problems with local logistics. In one instance an impromptu focal group was organized with striking teachers who were attending a meeting in a beneficiary school; it turned out to be quite productive and adequately substituted the planned focus group that had proven impossible to hold. 4. Key findings 1.1 Overview and status The component design specified the installation of 253 solar panels in an equal number of rural schools in the country. The map on the following page shows their distribution within the country. Honduras case study Page 4 Evaluation of Solar Panel Energy Support Each school received the following equipment listed in table 3 below. Table 3: Solar Panel Packages Quantity 6 8 2 1 36 16 1 Equipment installed in each BEC Item Solar panels 12 volt, deep cycle batteries Charge controllers Power inverter Fluorescent lights (110 volts AC) Lamp holders for fluorescent lights Electronic kit Additional materials, like wire, mounting hardware, breaker systems, etc. were also included in the installations. A storage shack made of cement blocks and zinc roofing was built for each system. Even though most beneficiaries said that they had been told not to use them as general storage facilities for the school, most shacks were found to be used as such. To some extent, this contributes to equipment deterioration. Some instances were found where the shacks were poorly designed and had been located in problematic areas such as directly over rainwater drainage. In the field, most equipment was found to be functional, though some were in need of additional maintenance. The Ministry of Education reported 46 non-functional systems, alleging that repairs had not been made due to a temporary halt to claims response. The last repairs to the existing solar panel systems were carried out during the evaluation period. 1.2 Relevance Relevance is the extent to which the objectives of a development intervention are consistent with beneficiaries’ requirements, country needs, global priorities and partners’ and donors’ policies. All actors involved—program management unit, Education authorities, teachers, and beneficiary population—consider that the provision of solar energy to rural schools lacking energy from the national grid satisfies urgent needs educational, technical, social and cultural needs. Communities place a greater value on the project in the degree to which it provides access to other technologies. In this sense, the Telebásica2 project of the Ministry of Education, which provides audiovisual and IT to schools is particularly relevant. However, coordination between both 2 Telebásica is a Honduran adaptation of the Mexican Telesecundaria program, which provides seventh- through ninth-grade instruction through use of a comprehensive set of instructional materials, including television modules distributed by satellite. Honduras case study Page 5 Evaluation of Solar Panel Energy Support projects was not systematic. Communities lacking access to these technologies showed a low level of ownership. The solar energy component design did not include guidelines for the selection of beneficiary communities, and the selection process did not include an accompanying socialization / consultation process. Beneficiary communities were therefore selected on the basis of suggestions made by the regional authorities of the Ministry of Education, which are very well acquainted with the characteristics of the communities within their respective jurisdictions. They selected communities where they considered such a project would have a more immediate relevance based on selection criteria that included isolation and difficulty of access, lack of electricity and low probability of short-term connection, and schools in line for receiving the benefits of the Telebásica project. At the time of installation, all of the beneficiary communities lacked energy from the national power grid, a fact that defined the project’s relevance for most of those persons interviewed. A few of those communities have since gained access to energy from the grid. All of these considered that their systems remained relevant due to the national system’s frequent failures, and would like to keep their solar power as a much valued backup. Nonetheless, they all claimed to understand that communities totally lacking energy should have priority. The project does not have a set policy regarding the equipment in communities that gain access to national power. Levels of community organization, which vary considerable between communities, also have an impact in project ownership, and are particularly relevant in the achievement of collateral benefits. Communities with a higher level of organization have designed strategies that allow them to obtain greater benefits through the provision of community services; for example, some are inviting NGOs to hold training courses in their communities, or making their schools available to medical brigades. In some cases, the communities are charging fees for some services, like cellphone charging, and using the funds obtained for purchasing battery fluid or school supplies. The lack of an adequate socialization /training process explaining the scope and limitations of the project caused some communities to desist from carrying out this type of strategies out of fear of damaging the equipment. 1.3 Efficiency Efficiency is a measure of how economically resources/inputs (funds, expertise, time, etc.) are converted to results (outputs). The NDF administered all project funds and made all payments directly to the companies that executed it. The Ministry of Education took charge of project execution, including the bidding process and the supervision of delivery. The result of the bidding process resulted in two different European companies winning the bid for each project stage, but both companies subcontracting the same Honduran company, Solaris, for delivery. Both companies contracted Solaris based on Honduras case study Page 6 Evaluation of Solar Panel Energy Support their existing relationship with the company, not as a result of a local bidding process. While the bidding process resulted in the acquisition of equipment and services at competitive rates considering local prices, the subcontracting of Solaris may have resulted in a reduction of any advantage that could result from competition, as other local companies were unable to present offers. The political crisis that Honduras experienced in 2009 disrupted all government activities and led to a hurried replacement of many key figures, including the director of the Project’s program management unit at the Ministry of Education. The interim government lasted only seven months, after which a newly elected government took office (January 2010), reshuffling yet again the central government’s administrative structure. At the same time, practically all activities related to external cooperation came to an absolute standstill, and operations in both government and external cooperation have only recently reached a functional level. The relationship between Isofotón and Solaris became strained in 2009 due to legal and economic conflicts. Solaris’ general manager claims that the situation complicated further as a result of the political crisis. During the period of conflict, which lasted for various months but has now returned to normal, Solaris stopped all activity related to the project. All claims presented by communities, and passed on to Isofotón by the Ministry’s program management unit, received no response during that time. Many communities complained and thought that the project had closed without notification, which sometimes happens with projects in Honduras. Community representatives interviewed expressed a series of concerns about the consequences stemming from the delays brought about by these two situations. Some systems became inoperative during this period, and the affected communities reacted in different ways. In many cases, they simply did nothing about it, either due to their lack of resources for finding a solution locally, or in the hope that the Ministry of Education or Solaris would eventually respond. Other communities sought local technicians to try to revive their equipment, incurring costs. The equipment installed satisfies the criteria established in the contracts, and their procurement prices are well within the margins of local market values. Many of the communities that received their equipment during the second phase complained of having problems with their systems shortly after installation. Contract terms created a communications channel that made it difficult to respond to requests for maintenance and repairs and other aspects of follow-up procedures. In these cases, the Ministry’s program management unit had to communicate with the European company in order for the company to issue directives to Solaris in Tegucigalpa. This channel—and the project’s capacity to respond to—claims became practically inoperative during the political crisis and the subsequent conflict between Isofotón and Solaris. Both situations have returned to normal, and the Ministry’s program management unit reports that response to claims is effective. Honduras case study Page 7 Evaluation of Solar Panel Energy Support Execution in the field took some time longer than stipulated in the contracts, and it was necessary to extend the installation period. Solaris explained that this happened due to logistical problems arising from the beneficiary communities’ isolation and difficulty of access. The extensions did not imply an increase in costs. Delivery to the beneficiary communities was made without direct supervision from the European companies. Though Solaris is a reputable company, the delivery process would have benefited from the presence of supervisor / advisors from the European companies. This is particularly true in the case of Isofotón, which also manufactures parts of the equipment it installed. The presence and expertise from Isofotón would have benefited the delivery process and possibly avoided some of the claims made by communities within a short period after installation. Several communities and the Ministry claimed that the Isofotón equipment received had a lower quality and often required replacements. Local presence of the European companies would have also benefited the Ministry’s program management unit in terms of capacity building and facilitating follow-up. The component was designed strictly in terms of the installation of solar energy equipment in rural schools. While this set clear guidelines for the technical aspects of the project, it neglected to consider the social processes that accompany the beneficiaries’ appropriation and contributes to the achievement of sustainability. Most of the problems identified are of a social nature and a result of the isolation of beneficiary communities, which generated considerable logistical difficulties that caused delays in execution. Field visits allowed for the identification of some technical problems. Installation of the equipment followed contract stipulations as to the type and quantity of equipment installed. Very few community representatives interviewed registered complaints referring to the quality of equipment; in most of these instances they reported equipment failure within a few months of installation. It is important to note that the equipment installed during the first phase generated fewer claims of this type than did the equipment installed during the second phase. As it has been pointed out, the isolation of most of the beneficiary communities poses considerable logistical problems that increase costs for follow-up, maintenance and response to claims. Solaris personnel interviewed concede that responding to individual claims is not costeffective. Some communities reported that Solaris technicians offered to come only if their costs were covered. However, Solaris’ general manager stated adamantly that such a practice is not company policy. Some of the communities did report a hurried and sometimes improvised installation process. In their opinion, this happened due to logistical problems, but it was also the result of poor socialization and coordination. As it has been pointed out, logistical problems due to isolation and difficult access caused delays in delivery. This made Solaris have to work with very strict deadlines in every zone. In some areas, like the Moskitia, it was reported that Solaris subcontracted local technicians to complement their normal team in order to fulfill their contract. Other communities Honduras case study Page 8 Evaluation of Solar Panel Energy Support reported that the installation teams arrived late in the day, worked throughout the night and left early the next day. In a couple of instances it was reported that this hurried process resulted in poorly or incompletely installed equipment. In many cases, the installation was carried out during the schools’ vacation period, and seldom had the school or community representatives been informed of the equipment’s arrival. With the schools closed and since most teachers do not live in the communities where they work, the installation crews found it difficult to access school grounds, and the delivery process, particularly the signing of documents, was subject to improvisation. Various community representatives reported that the delivery was made to “whoever was at hand.” The solar energy component was designed and executed as a technical project, limited to the installation of solar energy equipment. It did not include a strategy for community approach, including a socialization process and capacity building, but it does include provisions for the maintenance of the installed equipment. The lack of a community approach has had a negative impact on how the beneficiaries perceive and value the project, and poses a problem for achieving sustainability. 1.4 Effectiveness and impacts Effectiveness is the extent to which the development intervention’s objectives were achieved, or are expected to be achieved, taking into account their relative importance. The project’s effectiveness is high in terms of delivery since all 253 systems were installed within the stipulated timeframe (even when considering extensions). Maintenance and repair, however, show considerably lower levels due to factors analyzed under the Efficiency section. Though component documents are not specific regarding educational objectives, they are implicitly the project’s main aim. In this sense, effectiveness can be established in terms of two factors: 1. The equipment’s functionality: the degree to which equipment has been kept in good repair; this is affected by: The lack of a systematic follow-up program. Capacity for maintenance and response to claims shown by the Ministry of Education, Johs Gram Hansen, Isofotón and Solaris. The communities’ ability to respond to their maintenance and repair needs. 2. Degree to which the project has allowed access to educational technology, particularly through the Telebásica project. This aspect of the project’s effectiveness has depended on how the Ministry of Education has linked both projects, and the effectiveness of its execution of the Telebásica project. Project design makes no Honduras case study Page 9 Evaluation of Solar Panel Energy Support provision for inter-project coordination, or, for that matter, for coordination with technology providing projects executed by other institutions, government or otherwise. The communities show a very low capacity for procuring educational technology. Impacts are positive and negative, primary and secondary long-term effects produced by a development intervention, directly or indirectly, intended or unintended. It is important to point out that the schools’ access to electrical power is not perceived as a major benefit in itself. This is particularly true about beneficiary schools lacking complimentary technology. Most schools do not hold classes or carry out activities at night, so, unless they do have complimentary technology, electrical power does prove very useful in the school. Communities with schools in this situation show the lowest levels of valuation and ownership, though access to energy does represent an important step towards modernity and increases their prestige before neighbouring communities. Teachers and parents in communities without educational technology often bring audio or video devices to the schools for the celebration of special occasions, an opportunity that is appreciated, though several people interviewed pointed out that it does not compensate for the lack of educational technology. The educational benefits derived from the project are highly valued, as are any collateral benefits that can be obtained, and they increase the project’s valuation and sense of ownership. Educational benefits depend on the technology that the solar panels make available. Many schools have received equipment from the Telebásica project, and a few have acquired equipment through other means, like the COHCIT projects. Teachers, parents, and the students themselves agree in saying that students show higher motivation and better academic performance in comparison with their levels before acquiring the new technology. Parents and teachers coincide in considering that early acquaintance with technology will also represent an important advantage for the children later on in life. The Regional representatives of the Ministry of Education consider that the availability of solar energy has helped strengthen some of their other projects, allowing the communities to gain access to audiovisual and information technologies that would otherwise remain outside of their reach. Access to such technologies has made individual teachers’ jobs easier, by opening up new didactic options, though more demanding, as they too must acquire new skills. The impact of access to the Telebásica project was constantly mentioned as an important educational change by teachers, parents and students. Educational improvements brought about by the project, as well as access to collateral benefits, have helped improve the relationship between the Ministry of Education and the communities. Collateral benefits vary considerably between communities. Many derive none at all, limiting their use of solar power to educational purposes; others have shown considerable initiative and have designed interesting strategies for maximizing benefits. The achievement of collateral benefits depends directly upon the community’s level of project ownership and organization for project Honduras case study Page 10 Evaluation of Solar Panel Energy Support administration. This again depends to a great extent on their level of community organization, and it is interesting to note that the participation of female leaders plays an important role in achieving greater benefits. To a considerable degree, this follows the pattern present in Honduran society, where educational matters are seen as a mainly female concern. Women therefore tend to become more involved in school activities and projects, and female leaders are usually better administrators and make considerable efforts towards the organization of community support. In some cases, additional benefits are derived through small-scale strategies for raising funds destined to the acquisition of items, like battery fluid, needed for equipment maintenance, or buying school supplies. Such strategies include activities like establishing fees for charging cell phones or presenting movies. In contrast, some communities provide such services free of charge, as they perceive them to be “services to the community.” Better organized communities have devised strategies for attracting institutions providing healthcare or training, inviting them to come and provide their services at the local school, where they can have access to energy. In such cases, the collateral benefits derived from the solar panels reach surrounding communities as well. Representatives from most communities considered that they would have benefited considerably from a socialization / consultation process. It would have allowed them to become familiar with the project, its scope and potential benefits, as well as with the extent of the collective commitment required to assure its sustainability, including the social and economic responsibilities they would be acquiring. None of the community representatives interviewed considered that they would not have participated. Institutional ownership The project’s institutional ownership is most notable at the central government level, while at the community level it seems to be relatively low. It is important to note that there is no institutional participation at the municipal level due to a decision taken by the Ministry’s program management unit in order to avoid the risk of becoming part of local politics. In Honduras, this is a considerable risk, as Mayors and other politicians, in a strategy to attract votes, often present themselves before beneficiary communities as project initiators. The Regional and Departmental instances of the Ministry of Education play a very important role in project management, as they are the closest to the beneficiary communities and their staff will in many cases have a personal relationship with local teachers. In such situations, teachers and community representatives find it easier to resort to the local Education authorities for consultations or maintenance claims regarding their equipment. The level of institutional ownership in the communities is generally low, with a few notable exceptions in communities with a higher level of organization and strong leadership. As it has been pointed out, the participation of women is notable in these instances. Honduras case study Page 11 Evaluation of Solar Panel Energy Support At the community level, acceptance and institutional ownership depend to a great extent on how the project is perceived by the beneficiaries. They rarely perceive the solar panel energy component as a community project. Rather, they almost always identified it in general terms as the Ministry of Education’s project, or as part of another project, particularly Telebásica. In many instances, they referred to it as Solaris’ project. These perceptions form their attitude, which place most responsibility for maintenance and repair on the Ministry, rather than the community. Such attitudes weaken local acceptance and in many cases result in limited efforts to achieve local institutional ownership. All communities have a Parents’ Association, promoted by the Ministry of Education and usually receiving strong support from local teachers. Although technically all parents belong to the association, its activities are usually carried out by a small management group. The parent’s participation in administration of the solar panel energy systems range from non-involvement to a few exemplary cases in which they have assumed full responsibility. In most instances, they share responsibilities and coordinate closely with local teachers. There is a strong female participation in parents’ association activities, and mothers often assume positions of leadership. Parents’ associations have also played a very important role in raising funds for maintenance and replacement of equipment through activities like food sales and raffles. Teachers are considered leaders even though they may not be natives of the communities where they work. Therefore teachers usually play a very important role in community organization for project management. Oftentimes, though, they are left to assume full responsibility as a result of poor community participation. In communities with a low level of ownership to the solar panel system, teachers assume most—and sometimes all—of the responsibility for project management. This function is generally recognized by the community as their “natural” role as educators. But in some cases such as those communities with limited sense of ownership, teachers must sometimes buy consumables such as battery fluid with money from their salaries. 1.5 Sustainability Sustainability is the continuation of benefits from a development intervention after major development assistance has been completed. It is also the probability of continued long-term benefits and the resilience to risk of the net benefice flow over time. Community organizational levels also have an impact on equipment maintenance, and thus on the long-term sustainability of the system. Some communities have left responsibility for maintenance in the hands of a few teachers, while others assume it collectively, with the participation of school (including students) and community organizations, especially the parents associations. Due to the complicated communications channels with suppliers and misinformation, some communities have resorted to local technicians in order to keep their systems in good repair. They have had to cover the costs and are unaware of the possibility of guarantee violations. Honduras case study Page 12 Evaluation of Solar Panel Energy Support The design of the solar energy component was focused on technical delivery and this has led to weaknesses regarding socialization/training and follow-up. The contractors were under the obligation to provide training. This was provided it in very brief sessions where community representatives report that they were “only shown how to turn the equipment off and on,” and most communities did not receive a proper manual. Personnel from the Ministry of Education did not participate in training of the recipients. Insufficient training resulted in a very low level of familiarization with technical aspects of equipment use, care and maintenance. Lack of follow-up from the supplier and the Ministry of Education weakened local ownership of the solar energy system, and many communities lack a specific organization required for sustainability. The following items summarize the consequences of weak socialization/training and follow-up: 1. 2. 3. 4. Functionality: Those responsible for the equipment’s care and maintenance did not acquire basic knowledge about how photovoltaic systems work, its capacity and limitations. This affected decision-making processes in the communities regarding use and access to benefits. Guarantees: There is a complete lack of knowledge pertaining equipment guarantees, a fact that has led some communities not to make repair requests on time, or has allowed them to make decisions that make the guarantee void, i.e. such as having their equipment serviced by local technicians. Implications for the communities: Mid- and long-term equipment maintenance implies considerable costs. For example, changing the system’s 8 batteries implies a cost of around US$ 1,000. Many of the beneficiary communities do not have the economic means to meet such costs without considerable effort, nor are they sufficiently organized to undertake the fundraising required. None of the communities visited were aware of the fact that they would have to assume such expenses in the future. Contact with the Ministry’s program management unit: Many of the beneficiary communities identify the solar energy project as part of other of the Ministry’s projects, especially Telebásica3, and thus do not keep contact with the program management unit. This has complicated communication lines and limited follow-up activities. Upon requiring maintenance for their equipment, communities will most frequently contact the supplier Solaris or the regional or departmental Education authorities. Training The lack of an adequate socialization / consultation process when selecting the communities and installing the solar energy systems, in conjunction with a very weak training and follow-up process have generated a high level of disinformation which is one of the main reasons for the numerous problems identified in the field. 3 Telebásica is supported by USAID and managed by another entity in the Ministry of Education than the PMU for the NDF 350. Honduras case study Page 13 Evaluation of Solar Panel Energy Support The training of community members was included in project documents as part of the delivery process, though it was only loosely defined in the contracts. It came under the responsibility of the Honduran supplier Solaris and did not entail participation of Ministry personnel. Most communities reported a summary training, during which the installation crew gave brief, general instructions pertaining to general maintenance to whoever was present when the equipment was installed. In all cases the community representatives considered that they would have benefited more from a more systematic training, carried out as a part of a more comprehensive process that should have followed an initial consultation / socialization process, and conducted by the Ministry of Education. Most communities received no manuals or very inadequate documentation. Only a few of the communities visited had a photocopied manual that contained hand-drawn illustrations guiding through basic maintenance procedures. Others received copies of the literature provided by manufacturers; these resulted incomprehensible to the beneficiaries since they were too technical and written in English language. In many cases, the original recipient of the manual, usually a school Principal or a teacher kept it under lock and did not share it with the rest of the community. Nonetheless, it was found that some actors, like new teachers or parents, had acquired some knowledge about equipment handling and maintenance through an informal, horizontal “training” process. Communities that resorted to independent technicians for the maintenance or repair of their systems usually reported that the technicians had given them more detailed information and informal “training” than they had received on installation. The training topics that community representatives mentioned that were most needed (and had not been covered so far) include the following: Technical information about how the system works; its capacity and limitations. Guarantees for each component. Claims procedures. Community organization for operation and maintenance. Strategies for obtaining additional benefits through the installation of the solar energy system in the local school. Need for manuals designed for a population with a low level of literacy and, when required, in the native language of indigenous groups. Equipment, maintenance and warranties Solar panels in the systems installed in the local schools produce a 12 volt current, which is stored in a pack of 8 batteries. From the batteries the current goes through inverters, producing a 110 volt current. The illumination and outlet system installed therefore uses 110 volt light bulbs and powers appliances using that voltage. According to the Honduran supplier Solaris, the light bulbs that were installed with the system are especially made for this type of system and can only be purchased from solar energy providers at a higher price than normal, similar light bulbs. The need Honduras case study Page 14 Evaluation of Solar Panel Energy Support for using special light bulbs has generated one of the most frequent complaints in the communities, namely that these light bulbs only last for a relatively short time, after which they must be replaced. Replacement light bulbs are not readily available in local stores, and acquiring new ones implies that teachers or other community members will have to travel to the nearest larger town. This is often somewhat expensive since transportation, food and sometimes lodging must be paid for, plus the cost of replacing the light bulbs. In some cases, someone travelling to a nearby town will volunteer to buy the light bulbs; otherwise the community must send someone, and that person often asks that his workday be “recognized,” implying that the community must pay them the equivalent of a workday’s wages. Covering these costs can require a communal effort including special fundraising activities carried out over a period of time. Community representatives would have preferred the use of a type of light bulbs that is more accessible in the local markets. In fact, some communities had stopped using the official light bulbs and substituted with locally available normal fluorescent bulbs which worked perfectly. The insufficient training raised many doubts as to what is the capacity of the solar panel equipment and what they can do with it. In very many cases, this limited their decision-making about how and to what extent they can use their equipment, especially in providing other types of services and accessing collateral benefits. Frequently, community representatives said that they avoided certain uses, like charging cell phones, because they believed that it would “overcharge” the system and might burn it. None of the persons interviewed knew about equipment guarantees or what that implied for them, either in terms of the rights that the guarantees convey, or of the obligations they acquire. Some persons assumed that the equipment would be under a general guarantee “like anything else you buy at a store.” However, no cases were reported of community claims made under guarantee. For almost all involved, the interview or focus group was the first time that they heard of the guarantees of their equipment. Though the Project shows weaknesses, these derive mainly from the lack of a strategy for training, information and follow-up that should have been carried out by the Ministry’s program management unit. Nonetheless, in spite of this weakness, the project is highly valued by most of the recipient communities and its benefits are well recognized. Undoubtedly, recipient communities are taking a qualitative leap that would have been impossible without solar power and the technologies that it has allowed them to access. A teacher remarked during an interview how they were living an experience that would have been otherwise impossible to imagine: the children of illiterate parents are working with computers and surfing the web. Honduras case study Page 15 Evaluation of Solar Panel Energy Support 5. Conclusions and lessons learned The NDF 350 supported 253 solar panel energy systems that have all been installed in the same number of communities. While most systems are working a number of these do require some additional maintenance. Relevance All actors involved in the project consider it to be most relevant, as it satisfies urgent needs in the recipient communities. However, project relevance is most felt in communities that have gained access to educational technologies. Beneficiaries defined relevance mainly in terms of their communities’ lack of energy from the national grid and their access to new educational technologies. A flaw in project design was that there were no clear guidelines for the selection of the communities where the solar panel systems would be installed. The selection was based on criteria established by the Ministry of Education and they never consulted or informed the communities. Local levels of ownership depend to a great extent on existing level of community organization. Women’s participation was found to be a significant factor in achieving good sense of ownership. Lack of adequate training had a negative impact on beneficiaries’ perception of relevance and impact. Efficiency NDF provided the necessary project funds and the Ministry of Education was in charge of execution. The procurement of the solar panel energy systems was executed in two phases. The bidding process was won by two separate European companies, each of which executed one phase. However, both companies subcontracted the same local company to carry out actual installation. This may have affected the project as it prevented other local companies from competing Two unforeseen factors had considerable impact on project execution: the Honduran political crisis of 2009, and financial and legal conflicts between the Spanish Company Isofotón and Solaris, the local subcontractor. Delivery of equipment was made without direct supervision by the European companies. The equipment delivered was according to the technical specifications. The delivery and installation of the solar panel equipment was carried out with only minor problems, mostly arising from logistical difficulties common to isolated communities. This resulted in the need for extended deadlines, but did not increase costs or prevent completion. The project has been well received by regional and departmental instances of the Ministry of Education. They are seen as the main link between the communities and the project. However, there seems to be little coordination between the NDF solar component and other of the Ministry’s projects that require electrical power. Honduras case study Page 16 Evaluation of Solar Panel Energy Support The NDF support was designed strictly in terms of the installation of solar panels, and did not contemplate important social aspects—including training of community members—that are very important for sustainability. Effectiveness and impacts Project effectiveness is very high in terms of delivery: all 253 systems were installed on time (considering extensions) and according to technical criteria. Maintenance and repairs have been less effective. Communications channels for the presentation of claims for repairs are not optimal; this renders the process inefficient and results in higher costs, the loss of guarantees, and sometimes in the loss of equipment. The level of satisfaction in the recipient communities is high, though the level of ownership is generally low. Both satisfaction and ownership are directly linked to benefits derived from this new technology. Of these, the access to other types of technology (ICT)—educational and other—is the most valued. The low level of ownership is often related to community organization. Better organized communities are more capable of assuming responsibilities and obligations brought upon them by this new type of technology, and thus capable of deriving benefits, educational as well as collateral. The approach to training and familiarization with the new technology was almost non-existent; since project documentation did not stipulate carrying out a systematic training process, but rather made it the provider’s responsibility4. There was no socialization process prior to the delivery of equipment, and training was virtually nonexistent. The Ministry’s program management unit did not participate in training. Lack of adequate training and information has led to disinformation and has limited the options that the communities have for deriving benefits from their solar energy system. The impacts are found to be considerable, and highly valued by recipients. Educational benefits deriving from access to new technologies, especially through the Telebásica project, are most widespread. Additional benefits are more limited, as they depend on the individual community’s own capacity, especially in terms of organization. Some communities show considerable initiative and creativity for accessing such benefits. 4 Although the supplier Solaris on the company webpage claims that training is an integrated part of their equipment delivery they did not comply very well with this aspect in the case of the solar equipment delivered through NDF 350. Honduras case study Page 17 Evaluation of Solar Panel Energy Support Sustainability The design of the support was narrowly focused on the technical aspects of solar energy provision to rural schools in Honduras and this has led to situations that could compromise long-term sustainability. A more integrated design where the project’s educational purposes were combined with social and cultural factors, mainly issues related to community organization, would have been greatly beneficial. At the community level, teachers and Parents’ Associations play very important roles in equipment maintenance. The level of maintenance is though closely related to the degree of community ownership of the project. Better organized communities show the best potential for achieving sustainability. All recipient communities require systematic follow-up in order to reach long-term maintenance and repair arrangements, especially so they can develop the fund-raising strategies required to meet recurrent maintenance costs 6. Key recommendations To increase chances of success projects based on the use of PV technology should focus on the following aspects: 1. In future support to renewable energy technology it should be considered to use an integrated project design that takes the following aspects into consideration: a. The educational goals that the solar energy panels supports b. The beneficiaries’ socioeconomic and cultural situation, c. Strategies for the community work required to assure sustainability. d. Technical aspects of technological transference as one of various components, not as the only one. e. Adequate socialization and follow-up provided by the program management unit until a satisfactory level of ownership is achieved and sustainability becomes feasible. 2. Strengthening the Ministry’s program management unit with funds and personnel in order to increase its capacity to carry out the necessary follow-up required for community work. 3. A more participative selection process, including free and prior consultations and information activities with communities. This should include information about the commitments and obligations that are part of having a solar panel energy system in the community. Honduras case study Page 18 Evaluation of Solar Panel Energy Support 4. It should be considered to establish a policy for use of equipment installed in communities that have later gained access to energy from the national power grid. Periodic maintenance reports from the Ministry of Education’s Regional authorities could provide the information required to make such a policy operational. 5. There should be an improved coordination between the solar energy component and the other projects in the Ministry of Education that require electrical power. 6. Systematic strengthening of recipient community organization aimed at improving operation, maintenance and access to additional benefits. Communities need to develop their capacity for obtaining complementary information and communication technology, and to meet short and mid-term economic and social demands generated by the maintenance needs. 7. The guarantee system should be negotiated with the suppliers in order to allow locally provided equipment maintenance and replacement parts. This could be implemented through a program for the certification of local technicians who could continue providing maintenance once warranties have expired. 8. There is a need for developing standard communications channels between the recipient communities, the responsible authorities and the equipment supplier. 7. Appendix Section a. b. c. d. e. TOR for the evaluation List of persons met/interviewed during the mission Bibliography of reports, materials and other data source used Comparison of contracts Johs Gram Hansen and Isofoton Selected photographs of visited PVP systems Honduras case study Page 19 Evaluation of Solar Panel Energy Support Appendix A Terms of Reference Evaluation of Solar Panel Energy Support Impact and Sustainability Honduras Case Study 2010 1. Background The Nordic Development Fund (NDF) has provided financing to the energy sector in more than 25 countries during the past two decades. While much of this support went to traditional energy solutions NDF credits have also financed a number of renewable energy solutions such as solar energy. The new NDF mandate to support climate change projects in poor countries follows a strategy with three focus areas: a) b) c) Infrastructure and Energy Natural Resources Capacity Development The new grant projects to be supported within the Infrastructure and Energy focus area will include solar energy systems. In order for NDF to be able to secure long-term sustainability in the delivery of renewable energy solutions it has been decided to evaluate the experiences of the same type of technology transfer in concluded NDF credit projects. The evaluation will focus on the following two projects: NDF 286 Senegal: Poverty Alleviation project 1999-2009 Installation of 62 solar energy systems to provide electricity to water pumps in rural areas of Senegal in the period 2004-05. NDF 350 Honduras: National Education Reform 2001-2009 Installation of 151 solar energy systems in the period 2005-06, and installation of additional 102 solar energy systems in 2008 to provide electricity to rural schools in Honduras Honduras case study Page 20 Evaluation of Solar Panel Energy Support The evaluation will include two separate field assessments of the results of the solar energy components in the above mentioned NDF projects. The following TOR has been prepared to define the scope of work and deliverables for the consultant undertaking the field assessment of the solar energy systems in Honduras. 2. Objectives The objective of the evaluations will be to provide NDF with an assessment of present status and operation of photovoltaic systems in Honduras and Senegal financed by NDF after 3-5 years of operation. The evaluation will make an assessment of relevance, efficiency, effectiveness, sustainability, impact and major lessons learned. The evaluations will be used as an input to design and planning of future NDF support in renewable energy sector and technology transfer 3. Outputs The consultant will deliver the following outputs: 1) Inception report with description of approach and methodology, and work plan. 2) A short, concise evaluation report concerning present status, operation and sustainability of the solar energy systems delivered in NDF 350 plus recommendations for the future. 3) Photo documentation on sample of solar energy systems delivered in NDF 350. 4. Scope of work The work shall include but not necessarily be limited to the following tasks: Overview and status: Provide a narrative and a timeline of the procurement operation, companies involved in the delivery of the 253 solar systems, including delivery strategy by the companies, field activities undertaken and the present status of the energy systems. Provide the details of the technology that have been installed including panels (type, size), batteries (type, capacity), control units, inverters (if any), accessories, with information on effect (Wp), voltage (V,AC/DC), etc. (to be presented in table format). What is the main use of solar power (lightning, computers, etc.) and has the capacity been sufficient to serve the loads (overloading)? Describe the condition of the panels and batteries and wiring (dust, leakages, fixing). Provide an overview of the geographical locations for the 253 solar systems including significant variables such as urban, rural, and socio-cultural. Relevance: Assessment of whether the development activities of which the solar energy systems form part are directed towards areas accorded high priority by the affected parties. What are the perceptions of stakeholders such as local communities, municipalities and the Ministry of Education? Honduras case study Page 21 Evaluation of Solar Panel Energy Support Describe the institutional integration of the solar energy technology into local institutions including demand and ownership among local stakeholders. Describe relevance with regard to geographical location including urban and rural settings. Efficiency and Effectiveness Have the solar energy systems been acquired with due regard for economy (compare to local/regional price levels)? Assess the competence and suitability of the chosen company for delivery in Honduras; with particularly attention to the commitment and resources of the local company, and the local market potentials and risks; Assess the guarantees made in the contracts by the technology providers and identify whether the companies have complied with their contractual guarantee responsibilities? Have the activities been carried out as simply as possible? Have the decisions regarding their installation and use been made as close to where the products or services are delivered? Were operation and maintenance manuals provided and how is the quality, language? Describe and assess extend and quality of the training that took place as part of the installation and delivery of the solar system. Who was trained and what sector were they from? (e.g., teacher, local government, NGO, private.) How many people were trained and what were the main areas of training? What were the main types of skills acquired and are the new skills being used? Who provided the training and what methods were used? Is there a system in place to secure that the skills are transferred to other locals if necessary? Have possible conflicts been addressed and resolved? Have the deliverables been achieved on time and on budget? Major constraints faced regarding delivery of the solar systems and measures taken to overcome the constraints. Impact Measure the extent to which the solar energy systems intended outcomes have been achieved. What impacts have the installation of solar energy systems had in the local communities, including social, cultural and economic (if any). Describe the climate change impacts of the solar energy systems. Sustainability List major functional and equipment failures and how these were handled by operators/supplier. Have there been any major accidents related to the solar systems? Honduras case study Page 22 Evaluation of Solar Panel Energy Support Assess the potential risks in the present guarantees and recommend on ways to improve guarantees in future contractual arrangements. What could be done with regard to training and capacity building in future technology transfers? Assessment of whether the solar energy systems are likely to be maintained and the extent to which they will be used and provide benefits in the future. Have the solar systems been expanded after the initial installation? What is the plan/practice to dispose the used batteries, has the collection been organised? Availability and quality of replacement batteries. Consider the effects of the photovoltaic technology in the local communities and the costs of providing and maintaining this technology versus the benefits generated. Conclusions and main lessons learned Conclusions based on findings and analyses Identify lessons that have been learned concerning technology transfer, training, and community use of technology, including achievements and shortfalls overall with regard to the activities Good practice for support to solar energy systems Recommendations Directed at future NDF support to solar energy systems and renewable energy technology. Provide guidance on how NDF could improve future technology transfer. 5. Organization of Work The consultant will refer to the overall team leader of the evaluation Mr. Aage Jorgensen, NDF, Email: aage.jorgensen@ndf.fi The consultant will further more work in close cooperation with representatives of IDB, the Ministry of Education plus other relevant key institutions and stakeholders. 6. Methodology The consultant will review relevant project reports, technical studies, academic publications, and conduct a round of interviews with relevant staff from the Ministry of Education. During the field visits meetings and focal group discussions will be held with key stakeholders and resource persons in selected communities and at departmental level. During the field visits the consultant should also take time to secure photo documentation of the solar systems and the local setting. Honduras case study Page 23 Evaluation of Solar Panel Energy Support 7. Timing The assignment will take place in the period April-May 2010, and comprise a total of 25 working days including time for preparation, travel, data collection, interviews and reporting. The draft report will be forwarded not later than the 15 June 2010. 8. Reporting All reporting will be in English. The report will be a maximum of 15-20 pages plus annexes with a map, tables, charts, and other relevant material. The report will have the following structure and include: Evaluation report: 1) Introduction 2) Short description of the country setting and NDF 286 including objectives for solar energy provision, deliverables and activities 3) Methodology 4) Summary of Key Findings Relevance Efficiency Effectiveness and Impact Sustainability 5) Conclusions and Lessons Learned 6) Key Recommendations Appendix section: i) List of the persons met/interviewed during the mission ii) Bibliography of the reports, materials and other data sources used iii) Overview regarding technical details of installed solar systems. iv) + other appendices Longer descriptive chapters and long analyses can be placed in the appendix section. Helsinki, 26 March 2010 Aage Jorgensen Country Program Manager Honduras case study Page 24 Evaluation of Solar Panel Energy Support APPENDIX 2 List of persons interviewed PERSON Ricardo Membreño Danilo Jimenez PERSONS INTERVIEWED INSTITUTION POSITION Solaris General Manager Secretaría de Salud – Technician in solar Puerto Lempira systems Juan Diego Osorio INSAGRO Gabriel Mazzoni Tulio Miguel Rivera Estrella Urbina Dennis Lópex General Manager Ministry of Education executive unit Legal Advisor Acquisitions Coordinator Statistics /Unit for Programming and Follow-up Engineer / Infrastructure COMMENTS Installed some of the equipment; subcontracted by Solaris. Formerly with Solaris; Associated with Johs Gram Hansen. Was consultant’s liaison; dismissed halfway through evaluation FOCUS GROUPS COMMUNITY EL PARAÍSO San Antonio de Conchagua NAME POSITION Luis Felipe Aguilar Director CEB Jorge Orlando Figueroa Río Abajo, Dificultades José Miguel Maradiaga Docente Las Selvas, El Paraíso Adolfo Adalid Olivera Padilla José Armando Moncada SPF (Sociedad de Padres de Familia) El Cedral Nº 1* Myrna Yolanda González Directora CEB Teodoro Talavera SPF * Convocados por error; tienen panel solar proporcionado por otro proyecto. Tuvieron amplia participación. LA ESPERANZA, INTIBUCÁ: Reunión improvisada en CEB de Chiligatoro San José José Abel Méndez Director CEB Olga Yolanda Martínez Secretaria SPF Dilcia Aracely Díaz Díaz Docente José Roberto Murillo Docente San Nicolás Enrique Méndez Meza Director CEB María Gil Sánchez SPF Pedrina Melgar Sánchez Miembro de la comunidad Vilma Aracely Meza Docente Francis Yadira Flores Docente Honduras case study Page 25 Evaluation of Solar Panel Energy Support LA ESPERANZA Chiligatoro San José El Pelón El Cerrón, Yamaranguila Oloas, Yamaranguila San Francisco de Opalaca Fátima Suyapa Flores Hermenegildo García Docente SPF José de la Cruz Dominguez Lissien Virginia Pineda Claudia Xiomara Rivera Mejía José Trinidad García Santa Maura Domínguez C. Adrián Lorenzo Cabrera Jorge Alberto Méndez Marina Rodríguez Laínez María del Carmen Hernández Antonio Pérez Vásquez José Herminio Palacios Ana Margarita López José David Reyes Melbin Omar Arellano Tobar Vicepresidente SPF Docente Docente SPF Presidenta SPF SPF Sub Director CEB SPF SPF Presidente SPF Director de la Escuela Secretaria SPF Docente / asistente técnico Asistente técnico YORO: Grupo Focal Sta. Lucía, Victoria, Yoro Santa Lucía Ismalia Exelí Cruz San Isidro Olga Marina Cruz Agua Escondida Elmer Abdías Ortega VALLE Concepción de María El Ocotillo Talpetate Tamayo Quebrada Grande, Tamayo Candelaria Las Olivas Honduras case study Arturo Ortiz Berríos Marvin Onan Guevara Félix Humberto Paz Aguilar Gilberto García Berta Dilia Lazo Tulio Arnoldo Alvarado Manuel Antonio Lezama Danilo Alvarado Hermes Salvador Ortiz Ever Esau Tovar Torres Sub Directora CEB Directora CEB Docente Director CEB Maestro auxiliar Director CEB SPF SPF Director CEB Director CEB Tesorero, SPF Director CEB Director CEB Page 26 Evaluation of Solar Panel Energy Support APPENDIX 3 Communities visited and persons interviewed Department/ Community Basic Educational Center Nº of students Persons interviewed / Position EL PARAÍSO San Antonio de Conchagua 540 Felipe García Mendoza – Presidente SPF Luis Felipe Aguilar – Director Las Selvas 261 Adolfo Oliva Padilla - Director Río Abajo Lorenzo Molina 130 Santos Ignacia Lagos – Directora Jorge E. Figueroa – Presidente Patronato Las Limas, Alauca Presentación Centeno 341 Iris Yolanda Ferrufino – Director (previously worked at another beneficiary BEC: Dionisio de Herrera, in El Honduras case study Technology Available CD player 1 computer / printer TV DVD player PA system Comments 30 burnt out lamps Original lamps changed to standard lamps. They claim that Solaris charges them for maintenance visit Charge controller burnt out twice They had to buy replacement System is working “halfway” Ministry reconditioned/rebuilt classrooms. They included electrical connections for when community “eventually” is connected to power grid. They used the project’s wiring installations. Installation: technicians arrived in community with no prior notification. System works well. SPF pays for guard. System not working; worked until 04.09. They called the IDB when system failed; from experience in another BEC they felt that calling Page 27 Evaluation of Solar Panel Energy Support Department/ Community Basic Educational Center Nº of students Persons interviewed / Position Technology Available Guano, Danlí)) GRACIAS A DIOS Puerto Lempira Ramón Rosa Susy Padilla Lobo – Sub Directora Mistruk Estados Unidos 110 Robert López Ayala - Director Palkaka Juan Lindo 365 Xiomara García – Profesora Raydal Taylor – Porfesor Norma Boscat Coleman - SPF Tansin La Fraternidad 375 Priciliano Zúniga – Director Policarpo Paton Reyes Presidente SPF Honduras case study Comments Solaris “made no sense” Previous director, who received “training” retired without training anyone else. In previous BEC: Installation was incomplete; two panels were not installed; they resorted to local technicians for installation, with bad results. Solaris took almost one year to return and complete installation. Now system is working well. 20 computers. Telebásica CD players Cassette player PA system System not working; possibly due to lack of use. System was never used; schoolrooms were never conditioned for computer use. System not charging Charge controller failed 6 months before visit. It is now impossible to held nighttime classes. Director spent US$ 30 from his own salary for materials needed for storage shack. Installation at nighttime. Batteries failed in 2010; they replaced them using funds from government allocation for free student enrolment. Technician from Puerto Lempira did the replacement; community paid fees. System only worked 3 days. They have used lighting system connected to a gasoline-powered generator. Page 28 Evaluation of Solar Panel Energy Support Department/ Community Basic Educational Center Nº of students Persons interviewed / Position Technology Available Comments Lindon Johnson Zelaya – Auxiliar (Municipalidad) Kenly Rito Gream – Auxiliar Suplente Kruta Dionisio de Herrera 201 Eduardo Padilla - Orientador 3 computers CD players TV (Occasional) Dapat – Kaukira República de Argentina 432 Junior Gómez García – Director Mirna Yamet Amaya Mejía – Directora Distrital (Secretaría de Educación) Félix Montenegro – SPF (2006) Oliver Trap – Auxiliar Simón Benett – Auxiliar Alberto Haylock – Ex - Director Telebásica CD players 3 computers Cruta 247 Francisco Aguilar – Presidente SPF Salvador Pineda Juana Felipa Cerén INTIBUCÁ San Rafael, Otoro Honduras case study System not working; it worked only for two weeks. Director removed two batteries; they remain unaccounted for. Had to hire guard after someone attempted to steal solar panels. It is now impossible to held nighttime classes. System not working; it worked until someone attempted to steal solar panels. Attempt at reconnection failed. Local technician charges for maintenance / repairs. 4 batteries are no longer functioning. Inverter failed; they took it to Tegucigalpa; Argentine embassy paid for repairs, Director paid for transportation. Nearness to ocean harms equipment. System was in use only three months; community was connected to national power grid two years ago. They have not kept up maintenance, and Page 29 Evaluation of Solar Panel Energy Support Department/ Community Basic Educational Center Nº of students Persons interviewed / Position Technology Available Rosa Miranda Rogelia Bardales – Fiscal SPF Elisa González Sara Pineda Adán Miralda Mónico Miranda – Secretario SPF Armando Aguilar – Director La Sorto Marco Aurelio Soto 143 Chiligatoro Honduras 432 San Nicolás Lempira 228 San José La Libertad 265 Honduras case study Santos Horacio Pineda – Presidente SPF Damián González – Pro Secretario SPF Doris L. Meza – Presidenta Patronato Vidal Rodríguez Vidal – Presidente SPF Bernabé Rodríguez Doris I. Retes – Directora Impromptu focus group in Chiligatoro. 2 computers TV Cassette player PA system Impromptu focus group in Chiligatoro. TV DVD player 12 computers CD players Telebásica 1 computer / printer CD players Comments removed panels for roof repairs; they did not reconnect them. Would like to repair system and keep it as backup One battery did not work right after installation; they had to resort to a local technician to replace it and cover costs. Storage shack construction obstructed rainwater drainage. System is working, though not at full capacity. They have given equipment maintenance calling on a technician from Intibucá. Had two batteries stolen; recovered through community security council. Technician reinstalled for a fee. System works well Excellent maintenance: all original equipment, including lamps and batteries still work. System worked for one year. Batteries lost all charge. No maintenance; they don’t know who to call. System is functional. System stopped functioning one year ago: 6 batteries malfunctioned. New batteries acquired through SPF fundraising project. Page 30 Evaluation of Solar Panel Energy Support Department/ Community Basic Educational Center Nº of students Persons interviewed / Position Technology Available Planes, Río Grande La Esperanza 111 Freddy Alexis Pineda - Director TV (occasional) Cassette player Azacualpa Francisco Morazán 370 José Rodrigo Vásquez – Director Telebásica Honduras case study Comments Technician from medical brigade helped them translate English language manual and rerouted connection bypassing breakers; new connection remains in place. Consulted with Solaris: were told that they come when more than one system needed maintenance. System remained unused for one year; eventually Solaris changed batteries. They were not informed about warranty though they asked. Not a BEC; only grades 1-6 System works well. Once the batteries lost charge; Solaris technician gave them maintenance instructions by phone. They did receive a manual; it has helped. Community was connected to national power grid. They continued using system as backup, but eventually let batteries lose charge. System never achieved full charge due to weather: insufficient voltage. Neighboring NGO gave them access to energy, so they never presented claim. They connected project’s wiring to national grid connection. Page 31 Evaluation of Solar Panel Energy Support Department/ Community Basic Educational Center Nº of students El Pelón, Yamaranguila Lempira 150 Oloas Lempira 139 Pompilio Ortega 134 YORO Terrero Negro Honduras case study Persons interviewed / Position Technology Available José Alberto Mendez – Director Ma. Irene Rodriguez Ma. Asunción Antonio – Secretaria SPF Ma. del Carmen Hernández – Presidente SPF Nivia Ney Rodriguez José Faustino Vásquez – SPF Marina Lemus – Secretaria Patronato José David Reyes – Teacher 2 computers / 1 printer Cassette player Prudencia Ramirez Ulloa – Directora Kelvin Murillo – Teacher Jorge Martinez – Teacher Luis Vasquez – Teacher Alma L. Rodas – Teacher Telebásica CD players 1 computer Fans Comments Manual received is in English. They consider that system did not fulfill its intended [educational] purpose. System works well. Excellent maintenance Teachers and students involved in management and maintenance. High level of collateral benefits. High level of community involvement. System not working adequately they called a technician but had no answer. All electrical outlets were installed in one classroom Community has recently been connected to the national power grid (2010). System not working. After two years, two batteries “exploded.” They called Solaris, who “said they would come.” One battery stolen. No follow-up on repairs. Delivery and installation took place at night. Page 32 Evaluation of Solar Panel Energy Support Department/ Community Basic Educational Center Nº of students Persons interviewed / Position Technology Available Cangrejales Marco Aurelio Soto 130 Fanny Díaz – Director Omar Cárcamo – Sub-Director Joel Vasquez – Teacher (SubDirector at time of delivery) Telebásica PA system TV DVD player El Vertiente José Trinidad Reyes 207 Odilia Arita – Director (SubDirector at time of delivery) Luvis Dominguez – Teacher TV (occasional) Cassette players Honduras case study Comments Complaint: no formal delivery by Ministry. They received a small photocopied instructive text. Technician from Siguatepeque (central region) installed the system; they believe he was subcontracted by Soalris. Community has recently been connected to the national power grid (2009). They would like to keep system as backup. System did not provide strong enough energy for their requirements. Their equipment was installed previously in the community of El Negrito; when that community was connected to the national grid. Cangrejales heard about available system from a technician; they asked local Education authorities for it and got it after one year. Solaris technicians installed system –technician received $50 voluntary “recognition” from community. Teacher who had assumed responsibility for project management was moved to another community. Community has recently been connected to the national power grid. They use system as backup, and would like to keep it. One classroom module works only with solar energy; it has not yet been connected to new Page 33 Evaluation of Solar Panel Energy Support Department/ Community Basic Educational Center Nº of students Persons interviewed / Position Technology Available Santa Lucía, Victoria Francisco Morazán 104 Ismalia Exelí Cruz – Sub Director CD players Computer / printer Fans San Isidro José Trinidad Reyes 90 Olga Marina Cruz – Director Telebásica Honduras case study Comments wiring. System works, but needs maintenance. They have been unable to communicate with Solaris. Male teachers have assumed responsibility for maintenance. Batteries failed; they called Solaris and had no reply. They identify project as “the Solaris project.” Santa Lucía was not originally included in project. Another beneficiary community was connected to national power grid; they asked local Education authorities for system. They received system but were not included in Telebásica. Exclusion reduces benefits. They had to pay for transportation of system: US$ 200. Covered with SPF activities and funds from government allocation for free student enrolment. System stopped working a year prior to visit. Installation occurred during vacation period. Training was “left for later.” Lightning damaged inverter and batteries. They called the (Solaris) technician, who took the inverter to Tegucigalpa. Repairs cost approximately US$1,700. They covered costs with funds from government allocation for free student enrolment. They sold damaged batteries; used funds to buy Page 34 Evaluation of Solar Panel Energy Support Department/ Community Agua Escondida VALLE San Antonio de las Guarumas Basic Educational Center Nº of students Ramón Amaya Amador 72 República de Honduras 149 Honduras case study Persons interviewed / Position Technology Available battery fluid. A parent has assumed guard duties. They set a fee for charging cell phones and now have a savings account with US$ 400. Elmer Abdías Ortega – Teacher Ivette Mejía – Sub Director Magda Yadira Izaguirre – Teacher Comments Telebásica Fans TV Community was connected to the national power grid five days prior to visit. They would agree with solar system being transferred to another community. They have used the project’s wiring system with new power scheme. System worked well until batteries were damaged due to poor maintenance practice: a guard who they asked to keep up maintenance used dirty rainwater instead of battery fluid. They called on a technician that provides maintenance services to a local cooperative. Director called Solaris, but “they wouldn’t come for only one plant” They purchased new batteries with funds from government allocation for free student enrolment. Project built a storage shack, but they preferred to install it in a more secure storage area. They consider that solar panels would provide a good backup system, especially if school receives computers. Page 35 Evaluation of Solar Panel Energy Support Department/ Community Basic Educational Center Nº of students Persons interviewed / Position Technology Available El Ocotillo, Nacaome Juan XXIII 217 Félix Humberto Paz – Director Rosa Alicia Miranda – Sub Director (present at delivery) Telebásica 1 computer (not working) El Saucito, Nacaome Francisco Morazán 101 Rocío Yolibeth Maradiaga – Director José Celso Bonilla – Sub Director Luis Enrique Montoya – Teacher Telebásica C D players Honduras case study Comments SPF pays for guard hired when equipment was delivered. System not working since the end of 2008. They called Solaris (number heard on radio ad); they offered to come but never did. They called a local provider who didn’t respond either. Initially, SPF had keys to storage shack. This ended up in conflict between teachers and community. Nobody gave system maintenance. System had problems from the start: lights blinked rapidly and system would turn off. They never knew cause. They don’t know how to interpret warning light. They called Solaris (in Choluteca); they took almost a year to come. They hired a technician who worked for Solaris, but “independently.” Solaris replaced 8 batteries, a breaker (at a cost of US$ 250) System only worked for 4 months. They covered costs with funds from government allocation for free student enrolment and contributions by teachers. Page 36 Evaluation of Solar Panel Energy Support Appendix 4 Table comparing the Johs Gram Hansen and Isofotón contacts. Contract Item Services / goods to be provided Insurance Introduction to the country Johs Gram Hansen Solar energy systems for schools in rural areas of Honduras. Delivery of materials The provider will assume responsibility for damages, deterioration or loss of materials during their transport to the BECs. Isofotón Solar panels for 102 Basic Educational Centers. 1) 2) 3) Guarantees Honduras case study 1. Guarantee of Initial payment: equivalent to 10% of contract total (US$ 209,899.30), with validity equal to that of Guarantee of Initial payment: contract. 2. Guarantee of compliance: equivalent to 10% of contract total (US$ 209,899.30), and valid for 210 days. 3. In case of claims, the provider will repair or replace 1) 2) Insurance for all items up to final delivery. Company assumes responsibility for all procedures and expenses required for the liberation from customs and introduction into the country of all materials. International shipping of materials in CIF (cost, insurance, freight) conditions. Company assumes the responsibility of transporting the goods to the designated locations, as well as for damages, deterioration or loss of materials during their transportation and installation. It will also be held responsible for any fees incurred on due to late liberation from customs. The Ministry of Education assumes the responsibility of procuring waivers for customs liberation fees. Guarantee of Initial payment: The Company must make a deposit of US$ 209,020.89, equivalent to the amount received as initial payment. It provides a guarantee of compliance with contract clauses and remains valid until 30 days after contract completion. Guarantee of compliance: equivalent to 15% of Page 37 Evaluation of Solar Panel Energy Support defective goods or parts within 20 calendar days. 4. Equipment warranties: All equipment provided is new. Provider must honor all manufacturers warranties against manufacture defects thus: o Solar panels: 25 years o Batteries: 5 years o Rest of equipment: 2 years 5. The Ministry will present all claims in writing. 6. Provider will respond to claims within 120 days if and when it determines that in effect, the equipment presents manufacturing defects. 7. The possibility contract of contract termination due to “acts of god” or “fortuitous circumstances” remains open, if and when it is duly accredited and approved (or not) by the Ministry. Duration Training Honduras case study 120 calendar days, starting October 7, 2005. Contract extensions are allowed upon agreement by both parties and for “Qualified reasons.” Training on the use of equipment in each beneficiary center. contract total (US$ 207,031.33), valid for 120 days. 3) Repair or replacement of equipment: in case of claims, the provider will respond within a period of 72 hours. Replacements will be made with equipment of equal or superior technical specifications. In these cases, the clause leaves open the option of conciliation. Should a conciliatory agreement not be reached, the Ministry will execute the guarantee. 4) The possibility contract of contract termination due to “acts of god” or “fortuitous circumstances” remains open, if and when it is duly accredited and approved (or not) by the Ministry. 5) The Ministry reserves ample faculties for the supervision or inspection of the equipment delivered. 6) Penalization: In case of contract nonfulfillment due to abandonment or delay in delivery, the ministry can apply a fine equivalent to 1% of the total value of the contract per week, until 10% is reached. Once this limit is passed, contract will be terminated and the Ministry will execute the guarantee. 252 calendar days. Extensions allowed through the exchange of notices. (Originally 138 days; contract was modified twice in this respect.) The company will undertake the training of each of the beneficiary BECs’ personnel in the use of the equipment provided, and will provide a user’s manual. Page 38 Evaluation of Solar Panel Energy Support Appendix 5 Bibliography of reports, materials and data sources used 1. Oficio N. 350/007/UCP-2008 de la Secretaría de Educación, 18.06.08: Remission to Nordic Fund of contract with Isofotón, for non-objection. 2. Contract between the Ministry of Education and Isofotón for the provision of 102 solar panels: 23.06.08 (includes a list of beneficiary communities) 3. Contract between the Ministry of Education and Isofotón for the provision of 102 solar panels, including modifications and addenda: 28.11.08: a. Nº 1: Modificación de vigencia del contrato. b. Nº 2: Detalla comunidades beneficiarias. Modifica forma de pago Modifica fecha de inicio del contrato Modifica vigencia del contrato 4. Contrato Nº UAF-NFD-ICB-01-04: Contract between the Ministry of Education and Johs Gram Hansen for the provision of 151 solar panels: 07.10.05 5. Oficio N. UCP-1069-264-2008 of the Ministry of Education, 28.10.08: Notification to Johs Gram Hansen of the results of monitoring , reporting 26 solar panels not functioning or in need of repair.. 6. Isofotón: Lista de Materiales utilizados en cada instalación. 7. Ministerio de Educación: Listado de 253 comunidades beneficiarias. 8. Ministerio de Educación: Listado de 26 comunidades con paneles en mal estado. 9. Correos electrónicos varios enviados entre el Ministerio de Educación y las empresas proveedoras. Honduras case study Page 39 Evaluation of Solar Panel Energy Support APPENDIX 6 Selected photographs of schools with solar panel energy systems Photo no. 1 2 3 4 5 6 7 8 Text Burners and batteries: equipment replaced by solar panels in the school in Las Selvas, El Paraíso. Solar panels on the roof of San Antonio de Conchagua School, El Paraiso Inside the storage shack in San Antonio de Conchagua School, Department of El Paraiso Solar panels at Santa Lucía school, Department of Yoro Interior of equipment storage shack with batteries, school in Kruta, Gracias a Dios Department Teacher and students in AV equipped classroom, Palkaka school, Gracias a Dios Students in the external hallway. Solar panels on the roof and batteries and other equipment in the schack to the right. Tansin school, Gracias a Dios Students in computer room at El Pelon, Yamaranguila school, Intibucá Department Honduras case study Page 40 Evaluation of Solar Panel Energy Support 1. Burners and batteries: equipment replaced by solar panels in the school in Las Selvas, El Paraíso. Honduras case study Page 41 Evaluation of Solar Panel Energy Support 2. Solar panels on the roof of San Antonio de Conchagua School, El Paraiso Honduras case study Page 42 Evaluation of Solar Panel Energy Support 3. Inside the storage shack in San Antonio de Conchagua School, Department of El Paraiso Honduras case study Page 43 Evaluation of Solar Panel Energy Support 4. Solar panels at Santa Lucía school, Department of Yoro Honduras case study Page 44 Evaluation of Solar Panel Energy Support 5. Interior of equipment storage shack with batteries, school in Kruta, Gracias a Dios Department Honduras case study Page 45 Evaluation of Solar Panel Energy Support 6. Teacher and students in AV equipped classroom, Palkaka school, Gracias a Dios Honduras case study Page 46 Evaluation of Solar Panel Energy Support 7. Students in the external hallway. Solar panels on the roof and batteries and other equipment in the schack to the right. Tansin school, Gracias a Dios Honduras case study Page 47 Evaluation of Solar Panel Energy Support 8. Students surfing the Internet in computer room at El Pelon, Yamaranguila school, Intibucá Department A teacher remarked during an interview how they were living an experience that would have been otherwise impossible to imagine: the children of illiterate parents are working with computers and surfing the web. Honduras case study Page 48 Evaluation of Solar Panel Energy Support Honduras case study Page 49