Hitachi Consulting Corporation Global Oracle Case Study Hitachi Consulting Standardizes on Oracle Red Stack Society Changes, Hitachi Transforms It. Hitachi’s Global Management Consulting & IT Services Business. As one of just 10 Oracle Diamond Partners, Hitachi Consulting is a recognized leader worldwide. Dating back to 1991, the Hitachi-Oracle partnership is one of the longest Oracle Alliances. By leveraging the experience and extensive capabilities of Hitachi, Ltd., we help enterprises quickly achieve measurable results that improve performance, streamline processes and transform business operations. Management Consulting • Operational Strategy & Implementation • Business & Operational Improvement • Organizational Effectiveness • Enterprise Performance Management/ Analytics • IT Advisory • Environmental Sustainability Solutions • Marketing, Sales and Service Solutions Technology Solutions • Enterprise Applications • Enterprise Technology • Application Development & Integration • Big Data Platform Development • Technology Infrastructure – Cloud, Premise & Mobile A Vision Becomes Reality Managed Services • Application Maintenance Outsourcing • Product Development Outsourcing • Business Process Outsourcing • IT Outsourcing We work with leading clients worldwide. From the top floor to the shop floor. • Founded in 2001 – 12 years of continuous organic and acquisition growth • Over 25 years of combined legacy experience • We work in over 50 countries around the world and speak 25 different languages • 6,500 Experienced & dedicated professionals • Revenue of $740 Million in FY13 • Delivered over $10B in overall Business Improvements Hitachi, Ltd. – a global technology leader. Hitachi, Ltd. ranks 40th on the 2011 FORTUNE Global 500®. • Founded in 1910 • $93.4B FY13 Revenue • 947 Companies & 320,000+ Employees • Invested $3.4 Billion in R&D (2013) • Strategic focus on Social Innovation Business • More than 100 years of product and service innovation, engineering and quality Since its early beginnings over 100 years ago, Hitachi’s corporate credo has been “contributing to society through the development of superior, original technology and products.” With its determination to improve the quality of life for the global community, Hitachi decided to focus on the Social Innovation Business—providing total solutions for sustainable, urban development worldwide. To accelerate Social Innovation, Hitachi Consulting, the Hitachi Global Center for Innovative Analytics, Hitachi, Ltd. and our numerous sister organizations have come together to collaborate as One Hitachi. Hitachi Social Innovation is our promise for a healthier, safer and smarter society—for generations to come. Global organizations need solutions that minimize risk, streamline business processes and reduce the cost and complexity of their IT infrastructures. Hitachi Consulting Corporation delivers this to regional and global enterprises around the world by leveraging Oracle technology. Envision a global enterprise ecosystem where people, process and technology co-exist seamlessly. By standardizing on Oracle, consultants and executives alike can better serve clients and adjust to market trends with centralized data and standardized processes across marketing, lead nurturing, sales enablement, territory and pipeline management, forecasting, talent acquisition, human capital management, project management, budgeting, performance tracking, accounting, compliance, and financial consolidation. With historical reporting, predictive analytics, email integration and interface versatility the benefits of the Oracle stack are felt across the entire business. Picture enabling decision makers with robust business intelligence, including revenue data and analytics, that is constantly updated and available 24/7 —literally at their fingertips. Where the complicated consulting business supply chain is streamlined and well-managed and consistent data reporting is automated. Now, imagine a platform so game-changing that leads are tracked from conception to revenue generation, redundancies are eliminated, data bases are shared and opportunities for collaboration across regions and practice groups are maximized. A platform that ensures productivity metrics are available at all levels of the enterprise—and user adoption is seamless due to intuitive applications and easy mobile capabilities. This vision is now reality at Hitachi Consulting, the wholly-owned IT services arm of Hitachi Ltd. And it’s attributable to the depth, breath, power and technical sophistication of the Oracle platform. Hitachi Consulting has rolled out: Oracle e-Business Suite R12, OBIEE, Hyperion, Global Core HR, Oracle HCM Cloud, Oracle Sales Cloud, Oracle Marketing Cloud, Taleo and Fusion Incentive Compensation to run its day-to-day operations. And we’re bringing the power of the Oracle stack to your business. Hitachi Consulting competes in the highly competitive and rapid-paced global IT consulting world. So, it’s critical that our key leaders have constant access to the real-time data and robust analytics the Oracle stack delivers. In our commitment to better serve our global clients, Hitachi Consulting has embraced the cutting-edge Oracle technology that drives enterprise-wide efficiencies, productivity, accountability and profitability. Game-changing benefits Hitachi Consulting will deliver from the Oracle platforms include: • Daily, robust revenue data and analytics providing refined, detailed forecasting and budgeting. • 24/7 availability of clean leads/sales/ revenue data pipeline. • Enhanced transparency reporting of financials to senior leadership and parent company. • Sales pipeline populated with integrated data facilitates lead management, campaign tailoring, sales enablement, and revenue tracking. • Marketing, branding, lead nurturing, sales pipeline, customer relationship management, budgeting, forecasting and staffing life cycles synced to leverage opportunities and competitive advantages. • Manager ability to track team member day-to-day performance to better understand business impacts. • Accurate business sector snapshots from dashboard summary pages, including graphs and trending analysis. • Facilitated HR demand planning for scale-ups and scale-downs. • Reliable metrics that promote a proactive recruiting environment by encouraging employee process ownership and referrals. • Coordinated integrated marketing campaigns via email, webinar, and social media platforms. • Anytime, anywhere cloud access allows data entry and other vital mobile sales force activity. • Spending less time gathering data and more time on aggressive data analysis. • Elimination of disparate, non-integrated redundant systems. • New business scenarios effortlessly modeled. • Easy consolidation and integration of financials and HR data of acquired companies. • Nightly updates of account receivables afford clear snapshots of future revenue streams. The Oracle stack is now front and center in running Hitachi Consulting’s operations. And our commitment to delivering the benefits of Oracle to our global clients— across all sectors, businesses, functions and reporting levels— is unshakeable. Only the Oracle platform has the scale, power and technology to provide the entire Hitachi Consulting enterprise— a billion dollar business located in virtually every part of the world— with the tools necessary to leverage completely new levels of competitive advantages and opportunities for our customers. Hitachi Consulting’s Oracle Technology Platform LEADS/ CONTACTS LEADS/ CONTACTS SOCIAL INTERACTIONS LIST IMPORTS BENEFITS 3rd PARTY DATA SOURCES SUCCESSION PLANNING LEARNING MANAGEMENT COMPENSATION MANAGEMENT SALES CLOUD LEADS/ CONTACTS WEB INQUIRIES EVENTS REGISTRATIONS PROSPECT & CUSTOMER TOUCHPOINTS Outlook Mobility Simplified UI Quota management Sales Territory Management Barry Honea, Hitachi Consulting’s CFO: “Cutting-edge Oracle technologies are revolutionizing Hitachi Consulting’s financial landscape. Oracle platforms deliver robust financial insights across the entire global enterprise—well beyond simple cost containment. With sophisticated dashboards, performance matrixes and razor-sharp business intelligence, we are able to collaborate with the entire management team to help increase efficiencies and foster innovation.” Chris Buri, Hitachi Consulting’s CIO & VP of Information Services: “Oracle’s integrated technology stack has elevated Hitachi Consulting to an entirely new level of IT excellence. We are now able to adopt transformational technologies quickly, efficiently and seamlessly, allowing us to leverage competitive advantages worldwide.” GLOBAL CORE HR Incentive compensation r wo e nu Phil Parr, Hitachi Consulting’s CEO: “Hitachi Consulting is on the world stage. We deploy leading-edge technologies and services globally—including emerging markets—that drive business value, upgrade infrastructures and change lives. And the Oracle platforms provide the foundation to deliver robust analytics, enterprise-wide efficiencies and profitability that propel our global leadership.” GOAL SETTING ve re resource needs Application Versatility: employee profiles workforce interactions HCM CLOUD opportunity/resource needs customer and product master contacts, leads, opportunity won/ project set up MARKETING CLOUD TALENT AND PERFORMANCE REVIEW ce or f k Onboarding Projects Invoicing + AR Time + Expense R 12 EBS R12 Plan Actuals HYPERION Recruiting Accounting/ GL OBIEE INTERNAL APPLICANTS EXTERNAL APPLICANTS Social Sourcing Hitachi Consulting Corporation Global Oracle Case Study Hitachi Consulting Standardizes on Oracle Red Stack Society Changes, Hitachi Transforms It. Hitachi’s Global Management Consulting & IT Services Business. As one of just 10 Oracle Diamond Partners, Hitachi Consulting is a recognized leader worldwide. Dating back to 1991, the Hitachi-Oracle partnership is one of the longest Oracle Alliances. By leveraging the experience and extensive capabilities of Hitachi, Ltd., we help enterprises quickly achieve measurable results that improve performance, streamline processes and transform business operations. Management Consulting • Operational Strategy & Implementation • Business & Operational Improvement • Organizational Effectiveness • Enterprise Performance Management/ Analytics • IT Advisory • Environmental Sustainability Solutions • Marketing, Sales and Service Solutions Technology Solutions • Enterprise Applications • Enterprise Technology • Application Development & Integration • Big Data Platform Development • Technology Infrastructure – Cloud, Premise & Mobile A Vision Becomes Reality Managed Services • Application Maintenance Outsourcing • Product Development Outsourcing • Business Process Outsourcing • IT Outsourcing We work with leading clients worldwide. From the top floor to the shop floor. • Founded in 2001 – 12 years of continuous organic and acquisition growth • Over 25 years of combined legacy experience • We work in over 50 countries around the world and speak 25 different languages • 6,500 Experienced & dedicated professionals • Revenue of $740 Million in FY13 • Delivered over $10B in overall Business Improvements Hitachi, Ltd. – a global technology leader. Hitachi, Ltd. ranks 40th on the 2011 FORTUNE Global 500®. • Founded in 1910 • $93.4B FY13 Revenue • 947 Companies & 320,000+ Employees • Invested $3.4 Billion in R&D (2013) • Strategic focus on Social Innovation Business • More than 100 years of product and service innovation, engineering and quality Since its early beginnings over 100 years ago, Hitachi’s corporate credo has been “contributing to society through the development of superior, original technology and products.” With its determination to improve the quality of life for the global community, Hitachi decided to focus on the Social Innovation Business—providing total solutions for sustainable, urban development worldwide. To accelerate Social Innovation, Hitachi Consulting, the Hitachi Global Center for Innovative Analytics, Hitachi, Ltd. and our numerous sister organizations have come together to collaborate as One Hitachi. Hitachi Social Innovation is our promise for a healthier, safer and smarter society—for generations to come. Global organizations need solutions that minimize risk, streamline business processes and reduce the cost and complexity of their IT infrastructures. Hitachi Consulting Corporation delivers this to regional and global enterprises around the world by leveraging Oracle technology. Envision a global enterprise ecosystem where people, process and technology co-exist seamlessly. By standardizing on Oracle, consultants and executives alike can better serve clients and adjust to market trends with centralized data and standardized processes across marketing, lead nurturing, sales enablement, territory and pipeline management, forecasting, talent acquisition, human capital management, project management, budgeting, performance tracking, accounting, compliance, and financial consolidation. With historical reporting, predictive analytics, email integration and interface versatility the benefits of the Oracle stack are felt across the entire business. Picture enabling decision makers with robust business intelligence, including revenue data and analytics, that is constantly updated and available 24/7 —literally at their fingertips. Where the complicated consulting business supply chain is streamlined and well-managed and consistent data reporting is automated. Now, imagine a platform so game-changing that leads are tracked from conception to revenue generation, redundancies are eliminated, data bases are shared and opportunities for collaboration across regions and practice groups are maximized. A platform that ensures productivity metrics are available at all levels of the enterprise—and user adoption is seamless due to intuitive applications and easy mobile capabilities. This vision is now reality at Hitachi Consulting, the wholly-owned IT services arm of Hitachi Ltd. And it’s attributable to the depth, breath, power and technical sophistication of the Oracle platform. Hitachi Consulting has rolled out: Oracle e-Business Suite R12, OBIEE, Hyperion, Global Core HR, Oracle HCM Cloud, Oracle Sales Cloud, Oracle Marketing Cloud, Taleo and Fusion Incentive Compensation to run its day-to-day operations. And we’re bringing the power of the Oracle stack to your business. Hitachi Consulting competes in the highly competitive and rapid-paced global IT consulting world. So, it’s critical that our key leaders have constant access to the real-time data and robust analytics the Oracle stack delivers. In our commitment to better serve our global clients, Hitachi Consulting has embraced the cutting-edge Oracle technology that drives enterprise-wide efficiencies, productivity, accountability and profitability. Game-changing benefits Hitachi Consulting will deliver from the Oracle platforms include: • Daily, robust revenue data and analytics providing refined, detailed forecasting and budgeting. • 24/7 availability of clean leads/sales/ revenue data pipeline. • Enhanced transparency reporting of financials to senior leadership and parent company. • Sales pipeline populated with integrated data facilitates lead management, campaign tailoring, sales enablement, and revenue tracking. • Marketing, branding, lead nurturing, sales pipeline, customer relationship management, budgeting, forecasting and staffing life cycles synced to leverage opportunities and competitive advantages. • Manager ability to track team member day-to-day performance to better understand business impacts. • Accurate business sector snapshots from dashboard summary pages, including graphs and trending analysis. • Facilitated HR demand planning for scale-ups and scale-downs. • Reliable metrics that promote a proactive recruiting environment by encouraging employee process ownership and referrals. • Coordinated integrated marketing campaigns via email, webinar, and social media platforms. • Anytime, anywhere cloud access allows data entry and other vital mobile sales force activity. • Spending less time gathering data and more time on aggressive data analysis. • Elimination of disparate, non-integrated redundant systems. • New business scenarios effortlessly modeled. • Easy consolidation and integration of financials and HR data of acquired companies. • Nightly updates of account receivables afford clear snapshots of future revenue streams. The Oracle stack is now front and center in running Hitachi Consulting’s operations. And our commitment to delivering the benefits of Oracle to our global clients— across all sectors, businesses, functions and reporting levels— is unshakeable. Only the Oracle platform has the scale, power and technology to provide the entire Hitachi Consulting enterprise— a billion dollar business located in virtually every part of the world— with the tools necessary to leverage completely new levels of competitive advantages and opportunities for our customers.