When Flash Makes All the Difference: Delivering Constituent Services in the Age of Instant Gratification September 16, 2015 GovLoop’s Second Annual State and Local Innovators Virtual Summit o Engage: Twitter Hash Tag: #gltrain and follow @govloop o Ask Questions: Look for the "Ask a question" box on the console to submit your questions. We’ll answer throughout the training. o Help: If you have any technical difficulties during the training click on the “Help” button located below the slide window. o CPEs: To receive your CPE credit you must be logged in the full 50 minutes, participate in the three interactive polls and complete the evaluation. You’ll receive the certificate via email next week. o Virtual Booth Crawl: Get to the top of the Leaderboard by attending trainings, downloading resources and visiting booths in the Innovation Center o On-Demand: Check your email Thursday for a link to the entire on-demand Virtual Summit. View trainings that you missed and download more resources. Speakers Vaughn Stewart Chief Evangelist Pure Storage Melanie Stevens Newland Director, Public Sector Sales Pure Storage Bringing the Speed of Flash to the Public Sector Presented by Vaughn Stewart – Chief Evangelist Melanie Stevens – Director, Public Sector Sales | © 2015 Pure Storage Inc. 4 COMMON CHALLENGES FOR GOVERNMENT Why Pure Storage? AGENCY TRANSFORMATION Business Transformation Achieve results Achieve results previously previously unimaginable in the unimaginable. Public Sector. Faster FASTER Accelerate applications Accelerate applications Increase revenue Increase productivity and citizen and productivity satisfaction Smarter SMARTER Real-time analytic analytic insights Real-time insights Drive customer loyalty Improve constituent traction More Innovative MORE INNOVATIVE Create new, new, differentiated Create differentiated customer experiences customer experiences Get to to market market faster Get faster | © 2015 Pure Storage Inc. IT IT TRANSFORMATION Transformation Run IT IT as as aa cloud Run cloud while while improvingefficiency efficiency and and agility. agility. improving Lower Costs LOWER COSTS Reduce Reducestorage storagecosts costsbyby50% 50% Reduce management costs byby 90% Reduce management costs 90% Consolidate servers and applications Consolidate servers and applications Drive DRIVESimplicity SIMPLICITY AND AGILITY and Agility Reduce the complexity of storage Reduce the complexity of storage makeIT ITmore moreagile agile and responsive to make Run a Cloud RUNITITasAS A CLOUD Faster services Fastertime-to-market time-to-marketforfornew public services On-demand, self-service delivery On-demand, self-service access Virtualize all, Mobilize desktops Virtualize all, Mobilize desktops 5 Pure Success for Government CITY OF KENT IMPROVES CITIZEN SERVICES • Kent is the fourth largest manufacturing and distribution center in the United States, housing Boeing and employing over 80k people in it’s local economy. Results • Performance issues causing an inability to provide consistent VDI performance to their internal and remote work force 20x faster • Citizen frustration while attempting to access public services reaches all time high 19:1 • 20 x improvement in login times • Consistent low <1ms latency delivers better VDI performance than a laptop with local SSD • 17TBs total raw • >70TB total usable • 19:1 data reduction • Recompose time went from hours to minutes. • 100Ks of IOPs at the ready • Consistent <1ms response times VDI data reduction efficiency | © 2015 Pure Storage Inc. Customer Since 2014 7 TECHNOLOGY INNOVATION CITIZEN EXPERIENCE EVERGREEN MODEL | © 2015 Pure Storage Inc. HOW WE DO IT 8 RE-DEFINING SIMPLICITY IN STORAGE 1a EVE ST EVERGREEN STORAGE 1a SIMPLE TO ACQUIRE 2a 2a SIMPLE TO OPERATE 1b EVERGREEN STORAGE 1b 3a 2b EVERGREEN STORAGE EVERG STO 2b 3b EVERGREEN STORAGE SIMPLE TO SUPPORT | © 2015 Pure Storage Inc. EVERGREEN STORAGE EVE ST EVER STO EVERGREEN STORAGE SIMPLE TO UPGRADE 9 BIG STORAGE CHOICE TWO FORKLIFT UPGRADE TO A NEW STORAGE ARRAY YEAR 1 YEAR 2 YEAR 3 1 2 BIG STORAGE CHOICE ONE PAY A BIG MAINTENANCE BILL YEAR 4 EVERGREEN STORAGE YEAR 5 BIG STORAGE (DISK) OPEX CAPEX Simple Example: 100 Usable TBs, 0% Annual Capacity Growth YEAR 6 b 2b 3b EVERGREEN STORAGE EVERGREEN STORAGE EVERGREEN RE-IMAGININGEVERGREEN STORAGE OWNERSHIP STORAGE STORAGE FOR GOVERNMENT ENTITIES EVERGREEN STORAGE EVERGREEN STORAGE FORKLIFT UPGRADES WHAT IF RFP’s WERE A THING OF THE PAST? OVER AND OVER ! YEAR 1 DEPLOY! ONCE! UPGRADE! AS NEEDED! NO DATA MIGRATION! NO PLANNED! DOWNTIME! 10+ YEAR LIFESPAN! ! YEAR 4 ! ADD FEATURES! UPGRADE PERFORMANCE! ADD FEATURES! UPGRADE PERFORMANCE! YEAR 7 ! YEAR 10 ADD CAPACITY! RISK EXPENSE | WASTE © 2015 Pure Storage Inc. DRAMATICALLY LOWER TCO ADD CAPACITY! LOWER DOWNTIME RISK NO MORE UNPAID OVERTIME! 11 1b 2b EVERGREEN STORAGE FLASHARRAY’S MODULAR, SOFTWARE-DEFINED ARCHITECTURE EVERGREEN EVERGREEN STORAGE STORAGE RAPID, ONLINE 3b EVERGREEN STORAGE EVERGREEN STORAGE UPGRADE CYCLE Independently Upgrade… 1 Capacity 2 Performance PURITY Controller, flash, and software upgrades available continuously No downtime, data migration or performance loss 3 Density Controller upgrades included in maintenance every three years 5 Software Features All SW upgrades included | Flat, predictable maintenance pricing FREE EVERY THREE 4 Connectivity 5 DEGREES OF FREEDOM! FLAT & FAIR UPGRADE FLEX Upgrade controllers as needed, receive trade-in credit when purchasing additional capacity. FOREVER MAINTENANCE Ongoing maintenance and support for all components including flash © 2015 Pure Storage Inc. **The terms and conditions of the Forever Flash program are set forth in the Pure End User Agreement. Upgrade Flex bundles are subject to modification or discontinuation.** 12 1b EVERGREEN STORAGE DELIVERED 2011 EVERGREEN STORAGE FA-400 FA-320 FA-310 FA-450 FlashArray//m 2012 Purity Purity 1.0 Enterprise Reliability Consistent Performance Global Deduplication RAID-3D™ Compression High Availability Sub-Millisecond Latency Inline Data Thin Provisioning Enterprise Data Integrity Fabric Purity Operating Environment TM TM I/O Scheduling Consistent Reduction Reliability Global Deduplication RAID 3DTM Compression Latency & Wear Leveling HighOptimized AvailabilityData Layout I/O Scheduling Micro-Scheduling DataFlash Integrity FlashCare™ 2014 2015… OPERATING ENVIRONMENT ™ Inline Data Reduction Thin Provisioning 2013 Performance No Hot-Spots Sub-Millisecond Purity 2.0 Purity 3.0 Purity 4.0 No Hot-spots Continuous Background Optimization MLC FLASH MEMORY Never a disruptive upgrade | © 2015 Pure Storage Inc. Never required data migration No customer left behind by the architecture Rapid innovation cycle vs. 3-5 years 13 FOR EVERY 250 TB OF TIER 1 STORAGE PURE STORAGE CAN FREE UP | © 2015 Pure Storage Inc. 1 EMPLOYEE TO FOCUS PROACTIVELY ON NET NEW PROJECTS $500K PER YEAR OF TAX PAYER MONEY 14 Flash Solution for Government PURE STORAGE PIONEERED & LEADS THE ALL-FLASH ARRAY CATEGORY 1 LEADING FLASH INNOVATION FOR GOVERNMENT Consistent, all-flash performance Best-in-class data reduction 2 A PLATFORM FOR YOUR AGENCY DB, Apps, VMs, and VDI all in one Start small and grow online 3 RESILIENCY YOUR CONSTITUENTS CAN TRUST | © 2015 Pure Storage Inc. 100% performance all the time HA, NDU, DR, & backup built-in 16 WHAT IF WE OPTIMIZED END-TO-END? HARDWARE INNOVATION SOFTWARE INNOVATION Continue expanding intelligence of Purity software FASTER MORE RELIABLE | © 2015 Pure Storage Inc. DENSER Build the perfect hardware for our software MORE EFFICIENT SIMPLER 17 100% FLASH-OPTIMIZED HARDWARE POWERED BY SOFTWARE | © 2015 Pure Storage Inc. 18 100% FLASH-OPTIMIZED HARDWARE MODULAR & UPGRADABLE DESIGN //m CHASSIS FLASH MODULES NV-RAM MODULES EXPANSION SHELVES CONTROLLE R MODULES PCIe/NVMe and 12 Gb/s SAS fabrics 20 in base chassis 2 or 4 HA Up to 4 shelves 2 HA Controllers 512 GB, 1TB or 2TB NV-RAM 12 or 24TB m20, m50, or m70 7-10 year lifespan I/O MODULES 6 slots 8 / 16G FC or 10G Ethernet 2x 10Gb Ethernet onboard | © 2015 Pure Storage Inc. 19 MEANINGFUL SIMPLICITY APPLIANCE-LIKE DEPLOYMENT ALL SOFTWARE BUILT-IN AND INCLUDED FlashReduce FlashProtect FlashRecover Deduplication Compression RAID-3D NDU Snapshots Replication Thin Provisioning Perf. Thru Failure Encryption Protection Policy WORRY-FREE OPERATIONS Pure1 Manage Support Purity OPERATING ENVIRONMENT Connect FlashCare Flash Management IO Scheduling Purity Core 512-byte Variable Metadata One chassis to rack HA, DR, Snapshots, Management Performance through failure 6 cables No extra license costs Performance through upgrades No data migration for upgrades No add-on appliances Online replacement of all parts No add-on controllers No management servers | © 2015 Pure Storage Inc. 20 © 2014 Pure Storage, Inc. TRADITIONAL STORAGE MANAGEMENT COMPLEX MANAGEMENT TOOLS VENDOR SERVICES REQUIRED COMPLEX STORAGE PRODUCTS REACTIVE SUPPORT EXPERIENCE CUSTOMERS STUCK IN THE MIDDLE | © 2015 Pure Storage Inc. 22 IT’S TIME FOR NEW THINKING USE TECHNOLOGY AND DATA TO DELIVER BETTER SUPPORT MODERNIZE THE MANAGEMENT AND SUPPORT MODEL DELIVER A MORE PROACTIVE SUPPORT EXPERIENCE CLOUD-BASED MANAGEMENT AND SUPPORT Continuous call-home Global Analytics Deep repository Security and authentication A Magic Quadrant Leader Two Years in a Row! Figure 1. Magic Quadrant for Solid-State Arrays A MAGIC QUADRANT LEADER Source: Gartner Magic Quadrant for Solid State Arrays June 2015. This graphic was published by Gartner, Inc. as a part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Pure Storage. Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including and warranties of merchantability or fitness for a particular purpose. Source: Gartner (June 2015) AN EFFORTLESS EXPERIENCE Product NetPromoter Score Support NetPromoter Score 78 84 2014 Average 67 Apple iPhone 2014 Average 44 EMC 18 NETAPP Source: Temkin Group Tech Vendor NPS Benchmark, 2014 THANK YOU