XE-A207 / 217
Questions and Answers
Please note, it may be useful to refer to the Electronic
Version of both the User and Programming Manual.
Please use the Search function within Adobe Acrobat
Last Updated 15th February 2012
1. General
1.1 End of day report
Q. The end of day cash in drawer figure is wrong
A. It is possible that a Z report was taken instead of an intended X report
during the day or after the float was put into the cash drawer.
1.2 Non-Add Code
Q. Can I enter a customers invoice number onto a receipt?
A. Yes, You can enter a non-add code number such as a customer‟s code
number or invoice number and credit card number, a maximum of 16 digits,
at any point during the entry of a sale. This a manual entry and not
automatic. See page 34 of the operation manual.
1.3 Paper Rolls
Q. What paper roll do I need for my XE-A207 and XE-A217
A. As you can see from below the Paper Size is 57.5 mm the paper type for
this model is Thermal Paper
1.4 Automatic receipts
Q. Is it possible to stop receipt being issued after every transaction.
A. Yes. You can disable receipt printing in the REG mode to save paper using
the receipt function. Press the „FUNC MENU‟ key. Select “4 RECEIPT SW” and
press the „TL/NS‟ key. Select “OFF” to disable receipt printing and press the
„TL/NS‟ key. When the function is in the OFF status, the receipt off indicator
“R” is highlighted on the screen.
1.5 After Transaction receipts
Q. I have switched automatic receipts off, is it possible to print an after
transaction receipt.
A. Yes. You can print a receipt from REG mode. Press the „FUNC MENU‟ key.
Press 5. A receipt for the last transaction will be printed. If you repeat this
process then another receipt will be printed this will be a „copy‟ receipt.
1.6 Clerk Programming
Q. The XE-A207 / XE-A217 machine has 4 clerks programmed from default.
How do I program more clerks?
A.
 Press the Mode key
 Select (6) PGM2 then TL
 Select (2) Setting then TL
 Select (5) Personnel then TL,
 Then enter the new clerk number to be added. Example 5 then
press TL. Repeat this for all new clerks
 To return to Reg mode press the Cancel key 4 times.
1.7 Clerk Programming
Q. How many clerks can I us on the XE-A207 / XE-A217?
A. A maximum of 25 clerks can be programmed.
1.8 Non Reset Clerk message
Q. Every time I try and add a new clerk I get the message „Non Reset Clerk –
Push CL key‟. How can I stop this from happening?
A. This message is appearing because there are sales assigned to the existing
Clerks. You will need to perform the following X1/Z1 reading before being
allowed to add more clerks.
 Press the Mode Key
 Select (4) X1/Z1 then TL
 Select (3) Resetting then TL
 Select (3) Clerk Menu
 Select (1) All Clerk
 To return to Reg mode press the Cancel key 3 times.