CORNELL Kaleidoscope Volume 9, Number 5 December 2000 L I B R A R Y Outstanding Performance Awards By Sarah Thomas In This Issue.... 3 Service Awards 11 People News This year the Library received eight nominations for the “Outstanding Performance Award.” This award, which was established two years ago by an anonymous donor, is meant to recognize outstanding contributions to the service of the university by a member of the Library’s support staff. After careful review by several members of LMT and myself, three of the eight nominations were selected to share this award. The three winning nominations were Peter Schrempf, Elizabeth Perenyi, and Desktop Services Staff Amy Blumenthal, Ben Coakley, and Laura Heisey. Each received a cash award ($1,000 each for Peter and Elizabeth, and $500 each for Amy Blumenthal, Ben Coakley, and Laura Heisey) in honor of their distinguished service. A certificate and check were presented to each winner at the Library’s annual Employee Service Recognition Luncheon that was held on November 2nd at the Statler. The complete list of nominees below reveals a wealth of talent and dedication of which the Library can be justifiably proud. I commend the staff nominated and thank their colleagues who took the time and care to submit detailed descriptions of and testimony to their accomplishments. We are fortunate to benefit from such excellence. Sarah Thomas is University Librarian. Outstanding Performance Award Winners, 2000 Peter Schrempf – Mann Library Peter Schrempf has worked at Mann Library for sixteen years and he clearly fits into the category of “outstanding.” Not only does he do a superb job as the library’s Administrative Manager, but he also orchestrates the Mann Library building project. As the Administrative Manager, Peter’s responsibilities entail a complex matrix of budget direction ($6.8 million for 98/99), human resources management for academic and nonacademic personnel (60+ staff members), facilities management for the current building and new construction, and grants administration (totaling $2.4 million this past year). Staff members come to him for help in developing grant budgets, negotiating personnel issues, and unclogging the sink. They value his expertise and Sarah Thomas and Peter Schrempf take to heart his advice and guidance in each of these areas. When the announcement for this award was made, several staff members sent me messages stating “nominate Peter.” The words they used to describe Peter included “unflappable, upbeat and unreal,” “ professional, dedicated, respectful,” “enthusiastic, adventurous, and cooperative.” Peter is all of the above; in fact, I dubbed him “St. Peter of Schrempf” at an allstaff meeting. My enthusiasm for Peter is great and I can think of no one more deserving of this award. — Janet McCue continued on page 2 -1- Outstanding Performance Awards — continued from page 1 Elizabeth Perenyi – CTS Elizabeth has been an outstanding member of the Cornell University Library staff since 1967. Her contributions to the bibliographic record and the completeness of CUL’s serials collection are significant. Elizabeth’s absolute mastery of the myriad of cataloging rules and protocols for serials and her years of experience with cataloging and solving problems for materials in this format, make her a valued CUL resource. Elizabeth’s contributions and responsibilities have grown appreciably over the past years. Her abilities and willingness to juggle all of her tasks with the level of attention to detail and the high standards, which mark her every effort, are deserving of the Library’s recognition. She has the respect of all who work with her. She should also have the thanks of generations of CUL users who have benefited and will benefit from Elizabeth’s hard work to acquire and organize our serials for their use. — Karen Calhoun Outstanding Performance Award Nominations Lucy Burgess, Collections Assistant IV, RMC; nominated by Margaret Nichols Elizabeth Perenyi Amy Blumenthal, Ben Coakley, Laura Heisey — DLIT Desktop Services Although many people played important roles during our recent LMS Implementation, I would like to draw your attention in particular to the activities of the Desktop Services staff. Through their leadership and dedication, three very important projects affecting almost all library staff members were Laura Heisey, Sarah Thomas, Amy Blumenthal, and Ben Coakley accomplished successfully. The first project was upgrading many of the endowed staff computers to ensure functionality with the new LMS. The second project was creating an effective mechanism to distribute the software required by the new LMS throughout all parts of the Cornell University Library. And finally, the third project was establishing staff printing capabilities that were sufficient to satisfy the new LMS’ printing requirements and demands. Amy, Laura, and Ben successfully managed these extraordinary projects among their many other duties in Desktop Services. Laura and Amy spearheaded large portions of the staff hardware upgrades. Through attention to detail and responsiveness to staff and unit needs in an atmosphere of uncertainty and rapid changes, they managed to install and distribute literally hundreds of new computers. They did all of this with minimal disruption to staff operations. Ben successfully managed the upgrade to staff and unit printing required by the new LMS’ report module. Ben was also singled out for his contribution in making the Library’s informational Voyager Fair a success. Amy, Laura, and Ben have a seemingly tireless ability to provide cheerful, timely, and competent desktop support. All three demonstrate a unique blend of people skills and technical savvy that engenders an environment of understanding and mutual respect among the Library staff in which they serve. —Oliver Habicht -2- DLIT Desktop Services, nominated by Oliver Habicht: Amy Blumenthal, Network Technician IV Ben Coakley, Network Technician IV Laura Heisey, Network Technician IV EMPSL Staff, nominated by Jean Poland: Joanne Leary, Library Administrator III Michelle Paolillo, Computer Operations Supervisor Surinder Ghangas, Programmer/Analyst Specialist, DLIT; nominated by Lynne Personius Elizabeth Perenyi, Library Administrator II, CTS, Acquisitions; nominated by Karen Calhoun Preservation Staff, nominated by Susan Cobb: Pamela Clearwater, Preservation Assistant II Sherry Hubbard, Preservation Assistant I Sharon Ray, Preservation Assistant II Laura Smith, Preservation Assistant II Patricia Teeter, Preservation Assistant I Peter Schrempf, Administrator IV, Mann Library; nominated by Janet McCue Linda Sczepanski, Administrative Assistant IV, Administrative Operations; nominated by John Hoffmann & Sharon Wargo Service Awards The following remarks were written by the award winners’ supervisors for the booklet prepared for the Cornell University Library Employee Service Recognition Luncheon held on November 2, 2000. Thirty-Five Years Crystal Hackett — Law Library Crystal provides administrative support in personnel and budget matters for the Librarian and Professor of Law at the Law Library. She also manages the administrative office and business operations of the Law Library, which has a staff of twenty-four, plus student assistants. Crystal is an exemplary staff member, one of the most professional people I have met. She is the glue that holds the Law Library together. She is committed to the success of the Law Library, and the quality and quantity of her work contributions are truly amazing. Among her recent accomplishments, two are of note: she successfully implemented COLTS, the new automated payroll system, in the Law Library, which required coaching staff, writing a procedure manual, and answering countless questions. She developed the layout for a library brochure that received much positive attention from alumni. These come on top of a constant and heavy workload, since she deals with all personnel and budget matters for the Law Library, as well as helping every department in some way. Crystal Hackett and Nancie McBride Crystal loves her three granddaughters and tries to spend as much time with them as she can. She likes to use every opportunity she can to spend time at her family camp on Seneca Lake in the summer. — Claire Germain Nancie McBride — Law Library If Nancie had a personal motto, it would have to be something like, “Go for the gusto!” Nancie meets challenges head-on, with verve and determination, whether it’s learning how to use a new computer or breaking in a new boss. When she tells you something, you know she’s not going to sugarcoat it, and as her supervisor, I consider this to be one of her most valuable qualities. She’s a straight talker who tells it like it is. She possesses many other fine qualities as well; she’s hard-working, conscientious, dedicated, funny, and a pretty snappy dresser with a sharp sense of humor. While her contributions to the Law Library go back thirty-five years, she appears to be perpetually youthful. Not everyone may know that Nancie likes to celebrate St. Patrick’s Day by dying her blonde hair green! — Jean Pajerek nature of our collections. She is the primary person responsible for invoicing patrons for the production of copies from our collections, deals with visitors and callers with questions about the collections, and still manages to sift through the dross and gold which is deposited in the collections, making sense of personal lives for our researchers through her material arrangement. Mary has had an equally long association with singing and her church and it is here that she devotes much of her time when not at work. She has sung in church choirs since she was a little girl. When she is not singing or volunteering for her church, Mary likes to cook, and work out at Courtside taking aerobics classes. But the place she would most like to be is at the ocean with her children. Mary has spent, what for some of us, is a lifetime at Cornell, working diligently with materials that represent peoples lives—their loves, hopes, tragedies, and sorrows. Making sense of the pieces of papers and mementos that tell a story and making that story available to others is much of what she does. — CJ Lance-Duboscq Thirty Years Mary Warren — RMC Mary Warren has been here long enough to witness many changes in the organization of the department, personnel, priorities, collections and the physical space which houses the department. The hallmark of Mary’s work with the department is her steadfastness. Throughout all the changes of the past thirty years, Mary has continued to grow in her position with additional and improved computer techniques, by expanding her knowledge of the collections, grasping new processing techniques, and mastering computer databases. This has helped to assist our patrons and make our collections more accessible to researchers. In the constantly changing environment of a division striving to provide easy access to collections and personal assistance to patrons, Mary has kept up to speed by acquiring computer skills and keeping up with the changing Joel Zumoff and Mary Warren Joel Zumoff — DLIT Joel spent a significant portion of his thirty years with Cornell University working for CIT on the University payroll system. That’s the one that generated all of our paychecks from about 1970 through last year. Joel’s work for the Payroll department was excellent— Cornell never experienced problems while under his careful watch. Joel and I continued on page 4 -3- Service Awards — continued from page 3 worked together in the mid seventies to develop a computer system for the University Registrar’s Office. After CIT, Joel worked for the University Audit Office as an auditor of campus computing systems, and then joined the University Accounting Office. During his time at CUL, Joel has kept an eye on the NOTIS system, and has recently worked to capture the last bits of information that didn’t migrate to Voyager (order history and decision records for example), and to make that available to CUL staff. Joel is an excellent programmer. — Lynne Personius Twenty-Five Years Sandy Driscoll and Art Bell Arthur Bell — Shipping and Receiving Art Bell works as part of a team in Library Administrative Operations, providing complex delivery and receiving services for the endowed library system. He has been with the Shipping team longer than anyone else in the department and takes great pride in his work. He is very loyal and dedicated to the department and the library as a whole. He enjoys working with the public and meeting new challenges everyday. He also likes to compare what was twenty-five years ago, with what is today. One big change that Art has encountered is the computer systems that the shipping department has used over the years. His current duties include loading and unloading materials and delivering large volumes of books and materials throughout the library system, which includes twelve libraries and twenty units in twelve different buildings. He delivers and collects incoming and outgoing first class mail as well as receiving and sorting first class and campus mail. Art wraps, sorts, and meters mail, including insured and registered packages and rare book materials. Prior to coming to Cornell, Art worked as a restaurant cook for ten years. His family benefits from his culinary talent. Art is also an avid hunter and enjoys carpentry work. — Don Fenton Sandra Driscoll — Mann Library Sandy Driscoll has so many good traits that make her a critical member of the serials “team” at Mann Library. Her dedication to her job and co-workers is especially noteworthy. During periods of short staffing or special projects she is sometimes too reluctant to take any time off for herself. Although there have been many such periods over Sandy’s twentyfive years, it is also such a period now. On several occasions in the past and again this summer she’s changed plans for previously scheduled vacation time because she didn’t want to abandon her co-workers. She also uses her experience and efforts to tackle new projects. Throughout her years of dedicated service to the Library she’s seen many changes. During these times her experience has been a real resource to the unit. Despite her reluctance to take much time off, work is not the only commitment for her time and energy. She enjoys time with her family, especially her young grandson, whose photos decorate her desk. Another photo on her desk is of her very energetic young dog, JR. JR gives her a run for her money and is a source of much joy and laughter—he is the basis of many stories for the staff. She also finds time for gardening and working on projects in her home. Whatever endeavor gets her attention, she’s always committed to doing the job well. — Bill Kara -4- Twenty Years Mei-Hsi Chen — CTS Mei-Hsi has had many different duties, but recently she has been assigned to work as a copy cataloger working on the conversion of library materials in the Chinese language from the Wade-Giles system of romanization to the Pinyin system. Last year she took full responsibility for processing the famous Japanese Maeda collection, including hiring and training student assistants. Mei-Hsi has helped to train the Wason staff to use the various computer systems, and has been an unofficial liaison between CTS and Wason, helping to create a better understanding and more efficient relationship. She is a conscientious, knowledgeable, and dedicated staff member with very high work standards. She promotes harmony and literally eases the tension by giving wonderful back and neck massages to anyone in need. Mei-Hsi shows a professional concern for quality work and keeps a remarkable amount of work flowing smoothly. She juggles many tasks with efficiency and a smile. She is cheerful and generous in her interactions with staff and management alike. Her generous spirit is evident on the occasions when her friends receive a special gift that she has brought for them from her most recent trip to Taiwan. When asked to describe Mei-Hsi everyone without exception responded, ‘She’s a sweetheart.’ — Nancy Heliseva Julie Copenhagen — ILS, OKU Access Services Julie is one of the true treasures of CUL and we are very fortunate to have someone of her caliber. Her service to the Cornell community has been and continues to be outstanding. One need look no further than the number of times Julie has been thanked in prefaces of newly published faculty books to see that her efforts in Interlibrary Services are much appreciated and valued. She has a phenomenal public services attitude and has been a leader in helping to implement new initiatives in interlibrary loan. She is well known and respected beyond Cornell as well. Often at conferences, colleagues from other institutions make it a point to tell me how wonderful it is to work with someone like Julie and how lucky Cornell is. Many people may not know that the lovely arrangements of flowers in ILS are due to Julie’s talent with gardening. We look forward to the gorgeous flowers she brings spring to fall! — Susan Currie Nancy Dailey — Mann Library During her tenure in Access Services, Nancy has consistently shown the ability to be flexible, cooperative, and extremely helpful to her colleagues and the public. She has outstanding analytical and organizational abilities; she has used these skills to assist in re-structuring interlibrary borrowing, with the design of the circulation desk in the new addition, and with the written procedures and day-to-day management of Mann’s two, huge, Annex book-moving projects. Nancy learns new online systems quickly, and is one of the few people in the unit to have a strong working knowledge of every piece of software we use in Access Services— an amazing feat. — Howard Raskin Surinder Ghangas — DLIT For Library Systems, this past year has been dominated by the Voyager installation. Surinder’s exceptional work ethic and extensive technical knowledge together led us to a successful implementation. Surinder, as our Oracle DBA, has specialized technical knowledge on which we all rely, and she is totally committed to putting that knowledge to work for CUL. She was a member of the Voyager Implementation Management Team, contributing with earnestness, honesty, and knowledge at every point in the implementation of Voyager. She gained deep respect from our technical colleagues at Endeavor with both her extensive knowledge of the Voyager system environment, and with the energy and enthusiasm that she brought to the implementation. She never said that something was impossible, but instead always went about finding a way to make it happen. It is a pleasure working with Surinder. — Lynne Personius Sung Ok Kim — CTS It’s impossible to pick just one trait of Sung Ok’s to highlight. As an original cataloger in Central Technical Services, she has to juggle many conflicting responsibilities and she does this with an enviable calm. No matter what the department calls on her to do, she always accepts with a good-natured smile. She is the most dedicated and conscientious of catalogers. As faithfully as she attends to what is currently on her desk, she also takes many classes to prepare herself for whatever may come down the road next. She knows there is no standing still in our dynamic environment! Sung Ok takes her responsibilities to others seriously. She devotes her time to her church library, does Korean translation, and tutors in the Korean language. — Pam Stansbury Standing: Sharon Van de Mark, Lois Purcell, Mae Leckey, Judi Lacey. Seated: Mei-Hsi Chen, Surinder Ghangas, Julia Parker. Judi Lacey — Facilities and Business Operations Everyone who works with Judi knows that she is the epitome of efficiency in her work. What many people don’t know is that she frequently demonstrates her “can do” approach to problem solving. She doesn’t complain about processes that aren’t working well. She evaluates them and recommends or implements changes. Her most visible success in this area was the establishment of a system to manage phone and voice service in the library system, resulting in significant cost reductions. It’s no small surprise that CIT trusts Judi’s jack inventory database over their own. Judi has come a long way since the days when she made hinder binders for J.C. Penney. She says the size 54s were really hard to sew. She’s also an accomplished graphic artist, creating her own line of specialty cards for any occasion. — Sharon Wargo Mae Leckey — Law Library The Law Library holds many hidden treasures, but one of its better-kept secrets is Mae Leckey. Mae performs her duties out of the public spotlight, working tirelessly in the Law Library’s technical services department. Throughout her twenty years at the Law Library, Mae has made a point of acquiring new skills and developing new areas of expertise, particularly in network administration. Her willingness (and even eagerness) to expand her horizons is one of the qualities that I value most about Mae. The transition to Voyager has provided ample opportunity for Mae to shine in her role as the Law Library’s network administrator. As both network administrator and student supervisor for the catalog department, Mae remains an island of calm serenity while chaos swirls all around her, garnering the respect and admiration of her coworkers. Many people may not know that among Mae’s many talents is her fine singing voice, which she puts to good use as a member of her church choir. — Jean Pajerek Timothy Lynch — Mann Library Tim Lynch is the chief architect of Mann Library’s technology infrastructure. As head of the Information Technology Section, Tim manages a staff of programmers, systems analysts, and technicians who develop our systems, support our research initiatives, and keep all the servers, software, and workstations humming. For the past few years, Tim has split his time between Mann Library and the Cornell Library’s DLIT unit. In DLIT, he has been involved in digital library development, including recent specifications for Endeavor’s new ENCompass software. Tim is inquisitive and innovative. He is a scout on the information technology landscape, continued on page 6 -5- Service Awards — continued from page 5 following the new trends, separating the wheat from the chaff, and plotting a course for the future. As a senior member of the ITS group recently remarked, “Tim is miles ahead of the rest of us in scouting upcoming technologies and methodologies.” So many of the Library’s programs have Tim’s imprint on them—the foundation of the original Gateway reflects his technical expertise; projects with the National Agricultural Library reflect his collaborative nature, and the service orientation of his department reflects his deep appreciation of the importance of the library. In his spare time, Tim tinkers with software and hardware. He volunteers his technical expertise to support nonprofit web site development. Or, he volunteers his carpentry skills to build shelves and gingerbread houses for kindergarten classrooms. In his “real” spare time, you might catch Tim on Salmon Creek, fly fishing with his son, Eric … or you might even catch a glimpse of him whirling on the dance floor at the Rongovian Embassy with his wife, Donna. Laissez les bon temps rouler, Tim! — Janet McCue Linda Mapes — Engineering Library I find Linda’s most valuable trait to be the way she treats other people with honesty, kindness, and compassion. I have seen her, over and over again, be the most welcoming to new employees, students, and others she meets and that has impressed me significantly over the years. Her willingness to change and grow and take on new assignments is exemplary. Her recent acceptance of a position of more responsibility in the EMPS libraries is a great recognition of her skills in working with other people. I don’t know if most people know how adventurous Linda is. Outwardly she appears shy but she is always involved in doing some kind of adventure involving traveling, volunteering, and something different like whalewatching. I think this side of her doesn’t frequently come out at work but it is truly there. — John Saylor Julia Parker — RMC Julia Parker’s organizational skills have repeatedly enabled her to bring order out of chaos when logging correspondence to and from the Division of Rare and Manuscript Collections, dealing with photograph orders, or more recently, processing manuscript collections. Her sense of order, her hard work, and her ability to learn quickly have enabled us to keep up with the inflow of new manuscript material despite staff cuts in the past few years. We really appreciate her way of patiently and conscientiously making sense out of boxes stuffed with miscellaneous papers. Julia is also a skilled seamstress, and has made elaborate Renaissance outfits for friends and family to wear at weddings and other special occasions. If you need an Elizabethan ruff collar, she is the person to go to! — Margaret Nichols Lois Purcell — CTS In describing Lois’ most valuable accomplishment, I could easily focus on her efforts on the backlog reduction project, seamlessly coordinating Marcadia automated processing with the assignments of a battalion of permanent staff, temporary staff, and students. But more important to me, and I think to the other CUL staff members who work most closely with Lois, are the personal qualities that make such seemingly effortless coordination of people and resources possible for her on assignment after assignment after assignment. Put simply, Lois cares about the people she works with. She sincerely wants good things to happen to us. She’s pleased when something in the library or at home makes us happy and she’s concerned when things go wrong for us. When Lois talks to me, I know she is talking to me, not simply to the person who is doing my job. That level of interest and concern prompts Lois’ colleagues to give a little extra in what we do. Just by being who she is, she makes CTS a better place to work. There are a few things about Lois that many people may not know. For one, she loves fennel-licorice-anise flavored confections. For another, she has three granddaughters who are so special to her that she uses some of her -6- vacation to spend time with them. Finally, for a third, Lois is quite the fan of jazz music. In fact, her longtime interest in jazz inspired one of her sons to become a jazz horn player and he has dedicated one of his CDs to her. — Marty Kurth Laura Smith — Preservation/Conservation Laura Smith has worked in the Preservation/Conservation unit for twenty years. She spends her days either in the Preparations Unit or in the Commercial Binding Office. She is equally appreciated in both units, and she’s always willing to help wherever she is needed at the time. Laura is the grandmother of four. There are two girls and two boys with another one on the way. She loves to spend time with her grandchildren and they love to spend time with her. They get to “help” wash dishes and bake cookies. Laura is also very busy with church activities, and volunteers in the church nursery. She enjoys working in her flowerbeds and she went sailing for the very first time just a few weeks ago. — Susan Cobb Yvonne Spry — CTS Yvonne Spry is one of CTS’ hidden treasures! Her good sense, dedication, and vast experience make her one of the most reliable staff members in the Catalog department. Not only does she have a wealth of knowledge, she is always willing to learn more! Yvonne first started working in the library system in 1985 with the Catalog Management group, and has held a variety of positions since then. In every department, and with each job title, she has worked on a variety of projects. She seems to thrive on special projects, and I’m quite sure that she’s never met a project that she wasn’t able to become immersed in and see to it’s satisfactory conclusion! Her tendency for thoroughness gives her the edge it takes to be successful at following through on special projects and her patience is another ingredient for success. And because she is so patient, others feel comfortable and even privileged to work on projects with her. She is a mentor for several staff members from different areas throughout CTS, and seems never too busy to help staff sort through sticky problems. Her current tasks and talents reach much further than her current job title of copy cataloger. Last year she took a class in HTML through TC3, and adapted to the challenge of that software very quickly. Because she is so thorough, she has been a real asset for working on documents for the new Voyager Manual. She also was a welcome addition to the Voyager training team as she aided the trainers in the classroom. Her relaxed manner, helpful attitude, and thorough knowledge were a real benefit to trainees, as well as the trainers. Yvonne and her husband Bob live in Groton, have two sons, and two grandchildren. Her son Adam is also a member of the CUL system; his polite and friendly manner are another credit to his Mom. Even Yvonne’s outside activities reflect her talent for detail. She is involved in the American Legion Auxiliary and performs a variety of tasks for them, at both the local and district level. She’s also the secretary for her bowling association. I’m convinced that her associates from those organizations feel as fortunate as I do to have her as a member of their team. — Lois Purcell Sharon Van de Mark — Mann Library Sharon is always willing to pitch in, whether it is learning a new software package, processing a huge collection of gift books, fixing computer problems, moving furniture, or baking a cake for someone’s birthday. And she does all this with an incredibly up-beat attitude! All the staff in Mann Collection Development and Preservation rely on Sharon’s good nature and organizational skills to keep things operating smoothly. Sharon is a “jack of all trades” at home, as well. She is an avid gardener, weekend camper, baker extraordinaire, and soccer mom. — Mary Ochs Fifteen Years John Marmora, Alison Reissman, Yvonne Spry, Peter Schrempf Cynthia Lange — CTS Cynthia is an original cataloger in Olin’s Central Technical Services. Her responsibilities include the cataloging of Fine Arts, Wason, and South Asian materials. She is incredibly conscientious and somehow manages to juggle all her commitments in the friendliest of manners. The selectors of her materials all give Cynthia high marks for her concern and genuine interest in both the materials she catalogs and the scholars that use those materials. In spite of all her cataloging skills, the trait we all rely on the most is Cynthia’s wicked sense of humor. No matter what trials and tribulations come our way, Cynthia always puts them in perspective with a wry comment and a devilish laugh. She reveals her daring side by her participation in bike racing! — Pam Stansbury John Marmora — OKU Collection Management John is a multi-faceted and talented person who accomplishes a great deal each day for the library, while always striving to bring out his staff’s best. John has had four jobs in his fifteen years here. I think he’d agree that his most demanding was his assignment to the Annex Expansion Project as the Moving Project Manager. In that project, over 1,350,000 items from the original project and over 222,000 items for temporary Mann storage were added to the Annex’s inventory control system. At peak times in the final year, staff accessioned over 4,000 items a day. The work had to be coordinated with staff from almost every library on campus—each library having its own special needs. Throughout this project, John readily shared his energy, initiative, organizational skills, creativity, business experience, and drive to complete all work as promptly as possible while always considering staff morale. Now that that project has been completed, we’re very glad he is back in OKU as a supervisor in the Collection Management department. Do you have a tree identification problem? If John doesn’t know, he knows how to find out. Who would have believed there is such a thing as a “pinecone willow gall?” John also owns a beautiful grape farm and has a pet cow named “Bella.” — Linda Miller Alison Reissman — CTS I cannot think what we would do without Alison! She is, of course, a dedicated cataloger of Greek, Latin, Italian, and Spanish materials here in CTS, but she is also our computer guru. In fact, currently Alison has a split appointment, half-time in Desktop Services and half-time in Cataloging. Alison is instrumental in the smooth running of our department’s computers and software. She has been a lifesaver more times than I can count! Alison devotes many hours of her time to nurture and socialize stray and abandoned dogs at the Tompkins County SPCA. If you want any dog advice, Alison is your girl! — Pam Stansbury Peter Schrempf — Mann Library Peter Schrempf has worked at Mann Library for sixteen years and he clearly fits into the category of “outstanding.” Not only does he do a superb job as the library’s Administrative Manager, but he also orchestrates the Mann Library building project. As the Administrative Manager, Peter’s responsibilities entail a complex matrix of budget direction ($6.8 million for 98/99), human resources management for academic and non-academic personnel (60+ staff members), facilities management for the current building and new construction, and grants administration (totaling $2.4 million this past year). Staff members come to him for help in continued on page 8 -7- Service Awards — continued from page 7 developing grant budgets, negotiating personnel issues, and unclogging the sink. They value his expertise and take to heart his advice and guidance in each of these areas. For fifteen of his sixteen years at Mann, Peter also has been involved in the Mann Library building project. Although this project had a quiet phase for almost a decade, the past five years have been intense. From developing the program documents to working with each of our vendors, to negotiating with the college for space, to explaining issues to the staff, Peter has done an outstanding job. As we prepared to move into the addition, Peter’s truck was parked outside at 7:00 a.m. and often still there twelve hours later. — Janet McCue Ten Years Jennifer Abrahamson — OKU Reference Services Division When I look back over Jennie’s employment history with Cornell, I realize anew how very fortunate we are to have her on our staff in the OKU Reference Services Division. She actually began working in the Cornell Library system twelve years ago as a searcher in the Acquisitions department in Olin Library. After a brief break in service she started working in the Music Library where she added public services skills to her valuable knowledge of bibliographic searching. In the eight years since she joined our division as a reference assistant, I have continually been impressed by, and grateful for, Jennie’s extraordinary dedication to her job. She is genuinely devoted to providing the best service possible for our library patrons. We’ve been through some challenging times together with busy service desks, long hours, mergers, renovations, staff shortages, and the many changes bringing us into the digital age. Through it all, Jennie has persevered in a remarkably upbeat, forward-looking fashion. She’s the kind of person who cares about each individual she works with but who also always strives to see the “bigger picture.” Many people know that, in addition to her library duties, Jennie is a gifted musician. I will always recall the soaring beauty of her flute music in the Unitarian Church this year. Something about Jennie that some people might not know is that she is also what I refer to as a “labrador mom.” To fully appreciate what a remarkable person Jennie is, you would have to balance the logistics of a challenging library job, music performance and teaching responsibilities, and the demands of parenting two eternally youthful pups. — Nancy Skipper Debra Bacon — OKU Reference Services Division Debra Bacon juggles a multitude of tasks daily as she valiantly works to meet the administrative support needs of more than twenty people in the OKU Reference Services Division. She balances competing demands—often having short deadlines—with grace and aplomb. In addition to library staff, Debra frequently interacts with users as they register for library workshops; in dealing with users, she is an effective representative of both the division and the library. When I arrived at CUL five years ago as her new supervisor, Debra taught me the ropes, and helped me get up to speed with the budget sheets, telephone statements, and statistics. I must have been a slow learner—she is still—patiently and tactfully—trying to get me up to speed with some of these things! We will be forever indebted to Debra for the thoughtful, supportive way she eased our hourly-wage staff—and their supervisors—into COLTS. In addition to her work in Reference, Debra has been active in the Cornell community. She served on the Planning Committee for “Frontline Feedback” and was the first president of the Cornell chapter of the International Association of Administrative Professionals. As many of her colleagues know, Debra has a very hefty commute—she lives outside Owego, almost thirty miles from Ithaca. Nonetheless, she is always here—and awake—before most of her colleagues. All of us in OKU Reference wish Debra well on this, her tenth anniversary! — Paul Constantine -8- Gary Branch — CTS Gary Branch is known in CTS, and in fact around CUL, as the guy who can find an item when all others have given up. Gary is responsible for the initial organization of the Olin backlogs, as well as the smooth operation of it for several years. Though he no longer has the primary responsibility for the maintenance of the backlogs, we in CTS still depend on him to accomplish what the rest of us consider impossible missions. I’ve depended on him innumerable times since he and I started working together in CTS’ Copy Cataloging unit three years ago; his remarkable memory has repeatedly been a blessing to me. In 1998, Gary agreed to become one of CTS’ network administrators. The department is extremely fortunate that Gary transferred his talent for sleuthing, his attention to detail, his timeliness, and his desire for perfection, to the NetAdmin role. Again, we find ourselves depending on him to accomplish the impossible. I personally have depended on him to help me plan several projects, and have benefited each time from Gary’s logical approach and unique solutions to problems. Gary’s most recent contribution to the smooth running of CTS, is in the form of creating a core group of macros for use with Voyager. Gary investigated the software that others were intimidated by, and all CTS staff are the lucky recipients! Gary and his wife Sue live with their son Michael in Groton, in a new home constructed for them two years ago. Gary jokingly comments that the only hobbies he is now able to pursue involve their new home and related chores! Eight-year-old Michael has several computer games for their home computer, and I expect that he’s as happy about his dad’s computer expertise as all of us in CTS are! — Lois Purcell Carol Buckley — OKU Circulation Carol Buckley is a very dedicated student supervisor. She is a wonderful role model and should take pride in knowing that she has made a difference in the lives of many young adults whose very first job is in many cases the one that they hold with us at the library. Carol is a friendly, genuine, caring, fair student supervisor who is also very serious and can be firm with her students when necessary. This combination works quite well as her students are often some of the best students we have working within the library system as a whole. When not working at the libraries, Carol is off singing. She sings for Cornell events (including the Library holiday parties and during reunion weekend) and for weddings and other parties and events. Carol is also an actor. She sings and acts in multiple local theatrical programs each year. — Bethany Silfer Christina Bucko — OKU Administration Some may consider it a cliché, but there really are those who are “absolutely essential.” Chris Bucko is one of them. As anyone who has had the good fortune to work with her will know, Chris is an indispensable resource not only for OKU but for the entire library system. Chris started in the Library in May of 1990, as an administrative assistant in the central Library Administration in 201 Olin. Chris distinguished herself from the beginning with her exceptional organizational skills, her commitment to confidentiality, and her ability to “run calm” under even the most intense of pressures. Her role as a system-wide resource also began in 201. From its first issue in May of 1992 Chris has been a key member of the Editorial Committee for Kaleidoscope, a position she continues to hold in addition to being Kaleidoscope’s de facto “production manager,” overseeing the layout and printing of every issue. After four years in 201, Chris moved down the hall in June of 1994 to the OKU administrative offices, where she continues today. Here her professionalism, organizational skills, and unfailing good humor have been recognized and appreciated by all, and she has become a true partner in all the varied and complex operations of this office. Chris’ commitment to acquiring new skills, both at work and in her personal life, continues to be one of her special attributes. Most recently it has led her to join the U.S. Naval Reserves and she is today Standing: Donna Callais, Lisa Dayton, Jennie Abrahamson, Carol Buckley, Deb Shigley, Pat Teeter, Gary Branch, Joe McNamara. Seated: Jeanette Miller, Ardeen White, Margie Ditmars, Debra Bacon. (unfortunately for us) on her way to basic training. So, Chris, we can only salute you in absentia! — David Corson Donna Callais — Mann Library Where to begin? Donna has incredible talents! She can fix almost any type of hardware problem. There is no job too big or too small for Donna. The staff at Mann Library wouldn’t know what to do without her! Donna was a truck driver for six years. She drove a semi cross-country while also working to finish up her masters thesis. Can you imagine seeing a truck driver sitting in a cab typing away at a thesis? Hopefully she wasn’t typing while she was driving! Donna is a real homebody. She loves to work on her house and land. To unwind, Donna likes to make a campfire on her property and drink a Bud Light (or two) with a few good friends. — Holly Mistlebauer Lisa Dayton — Mann Library Lisa has a ying yang pair of traits that make her invaluable. She has a sense of humor and is incredibly hardworking and organized. She keeps us in jokes, acting like a filter for all the jokes she hears and passing the appropriate ones on to an emeritus professor or to her colleagues on staff. She is able to see the humor in any situation and keeps that sense of humor no matter what. On top of that, Lisa is hardworking and organized. Everything that should be done is done on time, and well. Her influence extends beyond her tasks, keeping the whole division on track, sending us reminders, and always asking how she can help us. She is a nonpareil, a paragon, peerless. Little known facts about Lisa? She is a Katherine Gibbs graduate (white gloves, still does shorthand), hung out in Haight Ashbury in its heyday (ask her to share some of her stories), and does a mean jitterbug. — Kathy Chiang Margarita Ditmars — Engineering Library Margie has made many valuable contributions, accomplished a lot, and has a specific trait that I particularly admire, which is her honesty and straightforwardness. I can count on Margie to tell me exactly what she is thinking in an honest and direct manner, which I find extremely valuable. She is detailed and caring about her work and very intelligent in the way she analyzes a problem and designs an effective way to solve it. Her recent organization and leadership of our massive Annextransfer project was invaluable in making the transition go smoothly and accurately. I have thoroughly enjoyed working with all her energy and look forward to doing it in the future. Margie has many passions and skills. The ones I know about include continued on page 10 -9- Service Awards — continued from page 9 gardening, home decorating and house remodeling, food preparation, and wine appreciation. One thing most people might not know about are her tremendous dancing skills ( a trait that seems to run in her family) and the fact that she secretly wishes to be a singer. — John Saylor Michael Friedman — Veterinary Medical Library As Michael’s new supervisor, I wish I had more things to tell about him. I feel Michael has a good sense of humor and has been generous to his co-workers. He also goes out of his way to help patrons find the information they need. Michael adopted two lab cats from the Veterinary School. He rigged up an old ladder, covered the steps with a rug, and now his two cats have a very high play area. Something else some people may not know is that Michael rides a motorcycle. Michael is selling his motorcycle so he can get another one. The one he has now is good for coming to work and riding around town, but he wants another one so he can take longer trips. — Donna Thomas Ron Liso — Engineering Library Ron has a congeniality and warmth about him that people find endearing and comforting. He works well with our patrons and student staff, who have often commented on how enjoyable it is to work with him. In addition to his affable nature, Ron has always been as reliable as the moon, and as mellow. His willingness to do whatever is required, and to come in when needed (even on very short notice) outside of his scheduled hours, have made him an asset to our staff. In spite of being a full-blooded Noo Yawkuh, from Brooklyn no less, Ron does not chew glass or talk out of the side of his mouth; in fact, he is green through and through. He has been an active member of Greenstar for many years, and recently has been doing cartoons for the organization’s newsletter. Ron is also a long-time member of the Community Garden and the Folkdance club. For years, he has been a substitute teacher in the local school system. On the other hand ... he must have a tough streak, as he once served on the jury of a murder trial in NYC in which the defendant was convicted. — Joanne Leary Craig Mains — OKU Access Services Craig is an extraordinary staff member. As one of the evening/weekend supervisors, he is responsible for Olin, Kroch and Uris Libraries. The administration can always be assured that the libraries are in good hands when Craig is working. Craig unfailingly deals with emergencies and security problems in a calm, efficient manner. His capability ranges from soothing an unhappy patron to overseeing emergency measures for a large flow of water coming down on stacks—all done in an outstanding manner. He is equally skilled at carrying out routine responsibilities. He sees the big picture, and directs students and staff in a clear manner. He provides quality service, setting an example for staff and students. He is an excellent trainer and enjoys technology and continues to learn new applications that he adapts for library use. Craig is an artist and the library is fortunate to have use of his artistic skills, particularly visible in the beautiful new signage throughout OKU Libraries. Outside the library, his artwork is always growing and changing and he works in many mediums—photography, printmaking, computer graphics, and ceramics. Recently he has become a member of the Inkshop/Olive Press Artist Cooperative. — Carmen Blankinship Joseph McNamara — TSSU Joe’s most valuable contribution to our unit is his coaching ability and sense of fair play. Joe has a strong commitment to his job and to his student employees. He takes the time to get to know each student and is interested in his or her progress and problems. He works hard at maintaining the workflow, developing his training skills, and scheduling the students. Joe is a master chef of Chinese takeout, not to mention a talented - 10 - musician, and novelist, yet unpublished (I’m still hoping for the chance to say I knew him when …). — Carrol Tavelli Jeanette Miller — Physical Sciences Library Jeanette Miller opens the Physical Sciences Library four days a week. While that is not Jeanette’s most important contribution to the Library it certainly is the most visible. We all know it takes tremendous dedication to be at work, on time, every morning. Jeanette is a flexible, creative, and loyal staff member. She contributes great ideas and puts a lot of energy into her work. Jeanette is willing to take on any task that needs to be completed and is always thinking ahead to what else has to be done. She is very valuable to us at PSL. A long-time resident of Ithaca, Jeanette is an active golfer and volunteers in many campus and local service organizations. The Library is her second Cornell career. Jeanette was a manager in Cornell Dining Services for eleven years before leaving to raise her son. In the Library, Jeanette worked in the Law and Hotel Libraries before coming to PSL. Jeanette also works part-time at the Robert Trent Jones Golf Course. — Jean Poland Suzanne Schwartz — OKU Collection Management After spending eight years working for University Development and a year for Library Conservation, Suzanne has been working in the Collection Management Division of OKU Access Services. She manages stack levels and works on a variety of special projects. She is an independent and self-motivated individual. Suzanne has a wonderful sense of humor and a sensitive understanding of the beauty in life, as well as its absurdities. Suzanne has a wide variety of interests. She has spent some time studying Korean, writing plays, studying and interpreting American Sign Language, and drawing. — Joel Copenhagen Deborah Shigley — Human Resources Deb Shigley is well known to Library staff members in her role as Assistant Director of Library Human Resources. She oversees the hiring and appointment of new staff, handles many employee relation issues, deals with disability and Worker’s Compensation claims, and is, in general, invaluable to the Library. Deb writes a monthly column in Kaleidoscope, chairs the Job Review Committee, serves on a university-wide benefits committee, was instrumental in getting the new Library Injury Prevention Team started, and coordinates the Library recognition events such as the Fuerst Awards reception. Besides the numerous events and ongoing projects she works on, Deb is always available to consult with me about the many complexities we encounter in dealing with the university bureaucracy. I rely on her knowledge about who to call for the latest information on a variety of topics. Deb excels in handling difficult situations with a combination of sensitivity and directness that is very effective. In her spare time, Deb is a volunteer EMS Chief with the Dryden Fire Department. She also enjoys spending time with her husband Jim, two daughters, and four grandchildren. Deb is also proud to say she has recently graduated from TC3 with her Associates Degree. — Susan Markowitz Patricia Teeter — Preservation/Conservation Pat Teeter has worked in the Preparations unit for ten years. Her main duties are stiffening, pamphlet cases, fan glues, and putting covers on senate hearings. Pat is a very consistent and dedicated worker. Pat is the grandmother of sixteen. There are eleven girls, but only five boys. She loves spending time with all of them, and only wishes they lived closer. Pat says they are the joy of her life. Pat is also an avid gardener. She spends a lot of time in her flower gardens. She is a great cook and the entire office enjoys her cookies and pies when she has been in one of her baking moods. Pat is a real pleasure to work with. — Susan Cobb Ardeen White — CTS Ardeen White is known and highly regarded throughout CUL. Though her CUL career began in the Geneva Library, she has spent the last nine years in CTS. Until last year, her widest exposure was perhaps through her contributions to Kaleidoscope. She was the creator of two different columns, the first being an extremely useful one she wrote during her tenure as a member of the CTS RMI Team, From the RMI Team. Her other creation was the Divine Order column. Ardeen’s exceptional organizational skills made her the perfect author of that column. However, her most recent notoriety is a result of two very different activities. First, she was one of the three recipients of last year’s CUL Staff Recognition Award. The selection of Ardeen for that prestigious award made all in CTS proud. And last spring, she agreed to be one of the all-important Voyager trainers. With her fellow trainers, she wrote scripts that would eventually become the basis for large sections of the CUL Voyager Manual. As a member of the Copy Cataloging and Backlog Management unit since 1997, she had previously proven her value as a trainer. Her consistently patient and thorough manner has made her invaluable. After a zealous search, about a year ago Ardeen was able to find a suitable house for herself on West Hill. An avid gardener for many years, and active member of Ithaca Community Gardens, she is thrilled to be able to move some of her flowers and plants from her community garden space to her very own piece of treasured real estate. It’s fun to watch Ardeen’s eyes light up when she talks about projects she undertakes around her new home. She is also interested in many fiber arts— she has made clever dolls, clothing, dried flower arrangements, and wreaths, to name just a few. Ardeen is CTS’ main gardener too. Our work place has been enhanced by Ardeen’s careful selection and care of the department greenery. — Lois Purcell People News November 1 – November 30 he was a forest technician at Cornell. WELCOME Ronald Clark is the new mail processor in the Shipping and Receiving department of Library Administrative Operations. He has an AS degree in business administration from TC3 and comes to us from a position at GLYPH Technologies in Ithaca. Robert Glase is the new preservation assistant in Preservation/Conservation. He has a BA in history from Portland State University. Previously he was a records clerk at Ball Janik LLP. Timothy DePriest is a new collections assistant in the OKU Reference division. He has a BS in environmental and forest biology from SUNY Environmental Science and Forestry in Syracuse, NY. Previously LeRoy LaFleur is a visiting intern in the Minority Fellowship program. He has an MLS from the University of Wisconsin at Madison and a BS from Michigan State. Liisa Mobley is a new technical services assistant at Mann Library. She has a BFA from Ithaca College and an MS in textile science from the University of Rhode Island. Previously she worked for Kendal at Ithaca and Classen Home Health Associates, and also worked in the serials department at Olin as a student. Gina Gammage-Sikora recently joined the Music Library as a public services assistant. She has a PhD from the department of comparative literature at Binghamton University. Gina was a visiting assistant professor teaching Latin American literature at Cornell during the spring 2000 semester. continued on page 12 - 11 - 201 Olin Library Ithaca, NY 14853-5301 (607) 255-5068 Kaleidoscope is published monthly except June and July by Cornell University Library and printed at CUL Photocopy Services. Editorial Committee: Mary Arsenault, Barbara Berger-Eden, Christina Bucko, Marty Crowe, Elizabeth Fontana, and Elizabeth Teskey. People — continued from page 11 TRANSFERS Victor Maine has transferred from the position of mail processor to the position of building coordinator in Library Administrative Operations. PROMOTIONS Thomas Cotton has recently been promoted from building coordinator III to facilities coordinator I in Library Administrative Operations. GOOD-BYE Good-bye and good luck to Ben Coakley, DLIT, who recently left CUL. RETIREMENTS After twenty-two years of service in the Acquisitions Department of Olin Library, Igor Fonarov retired October 18, 2000. He will be sorely missed as one of the Library’s main resources supporting the acquisition of Slavic, East European, Hebrew, and Yiddish materials. Over the years Igor has processed thousands of books received through exchange agreements or ordered from government bookstores in the former USSR, demonstrating enthusiasm and care in building CUL’s Slavic collection. Since the materials he processed pose special problems because of transliteration variations and different publishing standards of foreign publications, his language expertise and problem-solving skills have been an extremely valuable asset to the department. His immediate plans include a trip to Florida with his wife Gita for a much deserved vacation, as well as a search for a new winter dacha. —Nancy Heliseva Happy Holidays and best wishes for a literary new year! The illustration on the Library’s 2000 holiday card is from a group of Chinese export watercolors (ca. 1790-1900) among the rare works in the Wason Collection on East Asia. These paintings were produced in the port cities of China for sale to Western customers in the late 18th and 19th centuries. Works were done in watercolor or gouache and many were done in sets such as trades, domestic interiors and gardens, boats, birds, mandarins, and punishments. They were painted in workshops, using mass production techniques, so that there may be more than one version of the same “original.” They may have initially been sold in loose paper bindings, but frequently were rebound in Europe in more elaborate leather bindings. - 12 -