EG ODM DELIVERY METHODOLOGY EG One Delivery Methodology – Low risk, high quality projects EG One Delivery Methodology Benefits: • Helps lower the risk of complex IT solution delivery • Contributes to a high quality implementation • Enables on-time, on-budget solution delivery • Documents and structures process, responsibility and goals • Includes end-to-end guidance and support • Meets critical business needs • Based on a strong customer focus EG www.global.eg.dk Professionalism, structure and customer-focus help to ensure low-risk, high-quality implementations of Microsoft Dynamics systems, including Dynamics NAV and Dynamics AX solutions. IT projects can unlock doors to greater competitiveness. Yet at the same time, complex solution deployments are associated with risks, including project scope creep, missed deadlines, downtime and consumption of resources. Resources which could otherwise be spent on activities that add value to your business. That’s why it is essential that a tried and tested delivery methodology is used. EG’s One Delivery Methodology (ODM) combines best practices from the Microsoft SureStep methodology and EG’s own deep IT project experience to optimize planning, delivery and ongoing support of IT solutions. It offers tools, templates and guidance that increase the consistency and quality of your IT solution deployment. The right combination of structured approach and customer intimacy EG ODM offers a structured way to work closely with you and your organization to establish a common understanding of your business needs right from the start. With this shared foundation in place, we can assemble the optimal project team of specialists, and map roles, responsibilities and tasks across the EG and customer participants. A smooth transition from deployment to operations EG ODM is an end-to-end methodology covering all phases of the IT solution deployment and ongoing customer lifecycle. As such, it does not stop with the successful delivery of the solution. A smooth hand-off from the implementation team to the training and support teams helps you get the most out of your new solution from day one, and for the long-term. A scalable methodology for IT project success and faster ROI EG ODM’s six phases cover implementation and upgrade of large, medium and small Microsoft Dynamics solutions, and help ensure an on-budget, on-time delivery of your solution. 1. Business Analysis – Mutual understanding of the total project scope Activity:High-level requirements and business needs are collected and documented via workshops Outcome:A strong business case for the implementation 2. Solution Analysis – Project scope is finalized and signed off Activity:Documentation and approval of functional requirements, including Fit-Gap analysis, and overview of what the application is to do – as opposed to how it works Outcome:A qualified analysis to match business requirements EG One Delivery Methodology Components: • End-to-end methodology – Spanning the whole customer lifecycle • Customer intimacy – An approach for understanding your business • Project foundation – Shared understanding, defined and documented • Defined roles – Clearly specified EG and customer responsibilities • Optimal project team – Combination of EG and customer specialists and experts • Long-term perspective – Smooth hand-off to training and support 3. Design – A blueprint for implementation Activity:Definition of how the business requirements are implemented, including configuration of the overall Microsoft Dynamics solution Outcome:Design of specific customizations to satisfy business needs 4. Development – The solution comes alive Activity:The solution is developed and tested Outcome:Typically comprising an approved standard system and vendor setup, custom coding, integrations/interfaces and data migration 5. Deployment – A successful launch Activity:Solution deployment, end-user training, User Acceptance Testing (UAT) and transition to the new or upgraded production environment Outcome: Ready to go live (any subsequent changes are placed under a ­ system-change control process) ODM_ 01.10.2015_V1.0 6. Operation – Project closure and ongoing support Activity:Project closure, including transition to post-production support, and knowledge transfer to the customer Outcome:Includes post go-live support, transitioning the solution to support teams and project closure IT solutions that strengthen your business and match your industry EG is one of Scandinavia’s leading suppliers of IT solutions that deliver business value for both small and large organizations. We have more than 1600 employees, who use their knowledge and industry insight to enable productivity improvements for our customers in Denmark, Norway og Sweden. © 2015 EG A/S. Third-party trademarks and registered trademarks mentioned in this document are the property of their respective owners. Contact EG on +45 7013 2211 or [email protected], or read more about EG One Delivery Methodology on www.global.eg.dk.