1. MBA PROGRAMME OUTCOMES 1.1 Generic outcomes Upon completion of this degree, All MBA graduates will be able to: • Demonstrate knowledge of common body of business and management knowledge including functional disciplines of accounting, economics, finance, information systems, marketing, management, leadership, organisational environments, operations management, international issues and strategy. • Demonstrate the ability to apply multiple theoretical perspectives to address complex managerial issues required for effective problem solving and decision making in contemporary organisational environment and communicate decisions and conclusions effectively to appropriate individuals and groups. • Evaluate the pertinence and validity of varied and limited sources of information and integrate appropriate information and organisational processes to extrapolate the likely impact of environmental forces on organisations, including the likely impacts of change related to ethical, social, economic and technological issues, and the likely effects of international development. • Apply appropriate interpersonal and work group management skills in different types of team-based activities with various types of organisations in the public and private sector and communities. • Demonstrate mastery of comprehensive skills needed in managing conflict and resolving disputes at all levels of organisational hierarchies and across organisations, including skills in communicating, advocating, negotiating, mediating, arbitrating, and collective bargaining. • Continue to advance their knowledge and understanding and develop new skills to a high level and develop qualities and transferable skills necessary for employment requiring: • The exercise of initiative and personal responsibility, • Decision making in complex and unpredictable situations, and • The independent learning ability required for continuing professional development. 1.2 Specific outcomes of the programme. The Specific Outcomes of the programme contribute to the generic outcomes of the Programme. Knowledge and understanding of: 1. Markets and customers; the development and operation of markets for resources, goods and services, customer expectations, service and orientation 2. The impact of environmental forces on organisations; internal development and change management 3. The financing of the business enterprise, sources, uses and management of finance, use of accounting for managerial applications 4. The management and development of people within organisations 5. The management development and exploitation of information systems and their impact on organisations and the environment. 6. The development of appropriate business policies and strategies within a changing environment to meet stakeholder interest 7. The concepts, processes and institutions in the production and marketing of goods and or services, the management of resources and operations. 8. Knowledge of contemporary and pervasive issues in innovation, leadership and creativity These outcomes all form part of the knowledge and understanding statements of the Business and Management benchmark statement. Intellectual skills 9. Apply critical thinking, analysis and synthesis. Including, identify assumptions, evaluate statements in terms of evidence, detect false logic or reasoning, identify implicit values, define terms adequately and generalise appropriately 10. Apply problem solving and decision making using appropriate skills including identifying, formulating and solving business problems, the ability to create, identify and evaluate options to complex challenging problems, the ability create, identify and evaluate options to complex, challenging and often ill-defined management problems and issues. 11. Effective self-awareness, reflexivity, and sensitivity to diversity in people and situations to present arguments and communicate effectively with peers and subjects experts 12. Develop a range of research and consultancy skills , including working autonomously in the selection, design and execution of individual, problem-based and time constrained management research assignments Practical skills 13. Apply numeric and quantitative skills including the use of models of business situations 14. Effective use of information and communication technologies 15. Effective communication both oral and written, using a range of media including the preparation of business reports and presentations. Transferable skills 16. Effective self-management and the ability to continue learning 17. Effective performance within a team environment, including listening, negotiating and persuasion skills 18. Learn through reflection on practice and experience 2. THE PROGRAMME STRUCTURE TO ACHIEVE THE PROGRAMME OUTCOMES The revision of the MBA programme was done in line with criteria 9, (minimum standards vii and viii) which indicates that “the unit should focus on offering generic management MBA programme. The Unit could therefore re-engineer the MBA programme to focus on public sector management… the unit should decrease the number of subjects offered and concentrate on strengthening the depth of the programme. In this regard the content of the programme must be reviewed”. In response to this criterion, the following modules were designed focusing on finance, leadership, economics, operations, marketing, technology, research and statistics, strategy, human resource and the legal environment as the core structure of the MBA programme. An interactive programme was structured to establish: • The programme duration. • The core modules and credits distribution per semester. • The number of electives and its credit value for semester 4. • The mini-dissertation and its credit value for semester 4 2.2 Fundamentals Students who do not have sufficient and appropriate background in statistics, computer studies, economics, financial management and accounting are required to take the following fundamental modules offered at Post-Graduate Diploma in Management level: • Statistical applications and principles • Foundation of information systems • Accounting and finance 2.2 Categorisation of main study fields a. Finance • Financial Management (core module) • Management Accounting (core module) • International and Corporate Finance (elective, cluster A) • Derivatives and Risk Management • Financial Planning (elective, cluster A) • Public Financial Management (elective, cluster C) • Investment and Portfolio Management (elective, cluster A) (elective, cluster A) b. Leadership • Leadership and Negotiation strategies (core module) • Change Management and Organisational Behaviour (core module) c. Economics • Managerial Economics (core module) • Public Economics (elective, cluster D) d. Business and Governmental Relations • Public Enterprises, Public Private Partnership (elective, cluster D) • Environmental Management & Risk Analysis (elective, cluster D) • Managing International Development (elective, cluster D) e. Operations and decision management • Operations Management (core module) • Project Management (core module) • Product Design and Process Selection (elective, cluster E) • Materials Management (elective, cluster E) • Decision Making Models (elective, cluster E) • Supply Chain Management (elective, cluster E) e. Marketing • Marketing Management (core module) • Promotion Management (elective, cluster G) • Services Management (elective, cluster G) • Product, Price and distribution management (elective, cluster G) • Global Marketing (elective, cluster G) f. Technology • Information and Technology Management (core module) g. Business Research Methods and Statistics • Business Research Methods and Statistics (core modules) • Mini-Dissertation (core modules) h. Strategy • Strategic Management and Business Policy (core modules) i. Human Resources • Human Resource Management Systems (core modules) • Labour Relations (elective, cluster B) • Capacity Building and Productivity Management (elective, cluster B) • Strategic Human Resource Management (elective, cluster B) • Performance and Compensation Management (elective, cluster B) j. Legal • Governmental and Legal Environment of Business (core module) k. Public Sector 2.3 • Public Services Management (elective, cluster C) • Local Governance and Management (elective, cluster C) • Public Policy Management (elective, cluster C) l. Entrepreneurship • Small Business Management (elective, cluster F) • Marketing in Small Business (elective, cluster F) • Financial Aspects in Small Business (elective, cluster F) • Legal Environment of Small Business (elective, cluster F) Structure of the revised MBA Programme CORE MODULES YEAR 1 Human Resource Management Systems Change Management and Organisational Behaviour Governmental and Legal Environment of Business Marketing Management Business Research Methods and Statistics Information and Technology Management Financial Management Managerial Economics YEAR 2 Management Accounting Strategic Management and Business Policy Leadership and Negotiation Strategy Operations Management Project Management ELECTIVES (choose 3 modules from one cluster) Elective 1 Credits 12 12 12 12 12 12 12 12 12 12 12 12 12 12 Elective 2 Elective 3 Mini-Dissertation TOTAL 12 12 48 240 ELECTIVES Elective Rules • Three modules from any one cluster must be chosen • Any module within a cluster will normally be offered if at least 15 students register for such a module. • Not all elective modules will necessarily be offered every year • Cluster preference MUST be given at the end of 1st semester of study CLUSTER A: FINANCE Learners should choose three modules from this cluster • International and Corporate Finance • Derivatives and Risk Management • Financial Planning • Investment and Portfolio Management CLUSTER B: HUMAN RESOURCE Learners should choose three modules from this cluster • Labour Relations • Capacity Building and Productivity Development • Strategic Human Resource Management • Performance and Compensation Management CLUSTER C: PUBLIC SECTOR Learners should choose three modules from this cluster • Public Services Management • Local Governance and Management • Public Policy Management • Public Financial Management CLUSTER D: BUSINESS AND GOVERNMENTAL RELATIONS Learners should choose three modules from this cluster • Public Enterprises, Public Private Partnership • Environmental Management and Risk Analysis • Public Economics • Managing International Development CLUSTER E: OPERATIONS & DECISION MANAGEMENT Learners should choose three modules from this cluster • Product Design and Process Selection • Materials Management • Decision Making Models • Supply Chain Management CLUSTER F: ENTREPRENEURIAL MANAGEMENT Learners should choose three modules from this cluster • Small Business Management • Marketing in Small Business • Financial Aspects in Small Business • Legal Environment of Small Business CLUSTER G: MARKETING Learners should choose three modules from this cluster • Promotion Management • Services Management • Product, Price and Distribution Management • Global Marketing