RECORDS STORAGE: Four Ways to Improve Productivity, Mitigate Risks hrs A typical office worker spends 28 hours out of every workweek processing paper documents.1 And yet 20 percent of their records end up misfiled2 — thus losing the information forever. That means a whole lot of time, and money, is spent saving paper and searching for paper. % 30 1. Proper document storage ensures that your critical business information is quickly available whenever and wherever employees and customers need it. Here are four tips to help you improve productivity and reduce risks. CONVERT PAPER RECORDS TO DIGITAL Immediately improve the productivity of your business by automatically capturing and digitizing paper records whenever possible. Once converted, digital documents can be searched via Web-based tools and accessed on demand. Identification and tracking technology makes documents remain retrievable throughout their life cycle, thus fulfilling compliance obligations. ve d y o r p Im uctivit P ro d Companies with efficient document storage systems report productivity improvements of as much as 30 percent.3 2. 6x USE A COMPUTER SYSTEM TO LIST AND TRACK RECORDS Establish physical control over digital and paper records storage so you know the content and location of documents, as well as who accessed them. Records storage systems can be as complex as information management and governance software or as simple as a spreadsheet. The payoff? Information management software can significantly reduce time needed for search and retrieval. Searching for information costs six times the amount spent to create the original document.4 3. CONTROL ACCESS TO YOUR INFORMATION Establishing controlled access allows you to make records available to users within and outside the business as needed, and prevents documents from becoming lost or misplaced. What’s more, providing records access for mobile users improves productivity, while at the same time protects information from unauthorized users, loss or destruction, and theft or disaster. Executives spend 30 days searching for lost documents every year.5 FFIN NEE 27% SS 27% 4. PROPERLY RETAIN AND SECURELY DESTROY RECORDS Base your information governance plan on business needs, as well as what’s required by laws, regulations and agreements. Establish and follow procedures that review each record in storage, and certify its proper destruction at the appropriate time. The costs of audits, litigation, fines and damages can be reduced by 27 percent6 when a well-designed information governance plan is in place. SOURCES 1 Coopers & Lybrand, 2012. 2 ARMA International. 3 AIIM, “Capitalizing on Content: A Compelling ROI for Change,” March 2, 2011. 4 Coopers & Lybrand, 2012. 5 Esselte. 6 AIIM, “Records Management Strategies — Plotting the Changes,” 2011.