24-Hour CitiPhone Banking
Menu Layout
in Moscow
(495) 775 75 75
in St. Petersburg
(812) 336 75 75
in other regions of Russia
8 (800) 700 38 38
Greeting
press 4
For English
Switch over your phone to the tone mode, if necessary,by pressing
You can be connected to a CitiPhone officer at any timeby pressing 0
To repeat the current menu, press #
If you are an existing
Citibank customer,
press
To return to the previous menu at any time,press 9
For account
service menu,
To block your card,
press 2
press 1
For information
about Citibank
products and services,
For information
on the status
of your application,
1
press 3
press 2
For Citibank Online
To activate
your card,
press
Support,
3
To check ATM
and
Branch location,
press 4
press 5
To be connected
to a CitiPhone
officer,
press 0
Follow further instructions that your will hear
Enter your card number and TPIN-code
For information on the status
of your account and transaction,
To make payments
by bank transfer
and authorize beneficiaries,
For access
to additional
functions,
For credit card
transactions,
press 1
press 2
For information
on your bank account balance,
press 1
To make transfers
between your accounts,
press 1
For information
on your credit card balance,
press 2
To repay the outstanding balance
on your credit card account,
press 2
For a credit card statement,
To pay utility bills,
To change your TPIN-code,
For information
on your deposit account balance,
press 3
press 3
To make transfers
to third party accounts,
press 4
To authorize
listed beneficiaries,
press 5
press 3
press 4
To repay the outstanding balance
on your credit card account,
press 1
To place funds
in time deposits,
press 5
To change your
TPIN or PIN-code,
press 1
For account statement,
press 2
press 3
For bank application forms,
press 4
For credit limit increase
on your credit card,
press 5
To make EPP transaction,
press 6
press 2
For bank forms,
press 3
To link your card to
another account,
press 4
To create your
own menu,
press 6