EXECUTIVE SUMMARY This report explores and identifies ways in which the institutional linkages between domestic violence service providers and members of the criminal justice community can be strengthened to better meet the needs of domestic violence survivors. Vera House, Inc., and the Onondaga County Assistant District Attorney’s (ADA) Office, contracted with the Maxwell School Consulting Group (the Group) to develop a Domestic Violence Case Tracking Instrument as a data collection tool. The proposed Instrument offers a set of data collection tools that can be implemented to identify and evaluate factors impacting the processing of domestic violence cases. Subsequent findings may, in turn, be used to help improve service delivery to survivors of domestic violence as they navigate the criminal justice system. Research Methodology The Group utilized interviews, court observations, and document review to gather data on how cases are handled in the legal system. This data guided the development of a set of data collection instruments that domestic violence advocates, law enforcement agents, the ADA’s Office, and other interested parties can use to track the flow of domestic violence cases. An Implementation Guide was also created to provide advice for researchers using these instruments in the field. Research Findings and Themes Two key themes and trends regarding the disposition of domestic violence cases in the criminal justice system were identified. First, since there are conflicting interests between upholding the rights of the defendant versus protecting the victim, survivors often feel that the legal system is not designed to protect them. This in turn may lead to an avoidance or delay in seeking help. Second, follow-through during each step of the legal process is important. However, due to general attitudes, lack of resources, or failure to communicate among criminal justice actors, follow-through is sometimes lacking. Other findings of interest are as follows: The District Attorney’s (DA) recommendation is necessary for the processing of domestic violence cases through the criminal court system, though DA representatives are rarely present at town and village courts; Individual judges have varying protocols for issuing and dropping Orders of Protection; Judges have mixed perceptions of domestic violence service providers, such as Vera House, which is further impacted by the lack of an established relationship between most of the courts and these agencies; Survivors interviewed reported difficulty in understanding the criminal justice process, including the legal terminology or procedures, which sometimes led to high levels of distrust of the criminal justice system; Fear of losing their children, financial insecurity, or long-term incarceration of the batterer often prevented survivors from pursuing criminal prosecution of the batterer; Some survivors reported that they did not feel prepared to leave the abusive relationship, suggesting that despite referrals and other information made available, particularly by responding police, their emotional state did not allow them to take full advantage of available resources; Police interviews revealed that in instances where a victim is given two conflicting orders, (i.e. visitation and an Order of Protection) it is unclear as to which takes precedence and how the two orders should be handled; and T H E M A X W E L L C O N S U L T I N G G R O U P 1 Court observations demonstrated that geographic location could impact the handling of domestic violence cases (i.e. differences in judge demeanor and courtroom protocol were observed between city courts and those located in towns and villages). Conclusion The following outlines important points uncovered during the process of creating the Instrument: 1. Actors within the criminal justice system report insufficient interagency communication in the processing of domestic violence cases. 2. Survivors and criminal justice actors, particularly judges, underutilize Vera House services due to their misperception that Vera House only provides shelter. 3. Survivors have insufficient knowledge of pertinent case information and have minimal understanding of legal terminology and processes. 4. Inconsistencies exist in the follow-up and rendering of cases by criminal justice agencies in the towns, villages, and the City of Syracuse. 5. Some police and judges report a need to improve or provide on-going training opportunities to better understand the special needs of victims. 6. All interviewees report frustration with the inherent complexities of domestic violence. 7. Representatives from all interview groups struggle to reconcile the dichotomy between protecting the interests of survivors and protecting the rights of accused batterers. 8. While potential areas for improvement have been identified, many of the law enforcement and legal personnel agree that significant progress in this area have been made in the past two decades. It is the intent of The Maxwell School Consulting Group that Vera House and the DA’s Office use the Instrument, Implementation Guide, and Research Findings to identify service delivery breakdowns in the criminal justice system and improve service provision to those affected by domestic violence. T H E M A X W E L L C O N S U L T I N G G R O U P 2