Better Living 1. The English language environment attitude. Unfortunately, implementation of this policy has not always been ideal. Often, English translations are not clear, and sometimes the most important information is never translated, or not updated. 2. Equality of treatment for ARC holders 3. Traffic safety and public transportation Introduction The committee acknowledges progress made since the publication of its 2009-2010 Position Paper in the following issues: • The National Immigration Administration (NIA) has implemented a dedicated passport control lane at the Taoyuan and Kaohsiung international airports for all Alien Resident Certificate (ARC) and Alien Permanent Resident Certificate (APRC) holders. • Foreign nationals are now allowed to file income taxes online, an important milestone for convenience and online government services. • The issue of Domestic Helpers was removed from this year’s paper .While further liberalization in this area would help Taiwan’s competitiveness in attracting young professionals, the issue has been dropped in order to focus on other more pressings issues. dedicated English radio station, ICRT, which also actively promotes the activities of the international community. ICRT is a non-profit foundation committed to serving the public interest – a mission it fulfils without government funding. But, at the same time, ICRT relies on the government for: a) the continued use of its well-known frequency; b) protection from illegal broadcasters; and c) assistance in preserving transmission towers to serve listeners island-wide. ICRT is an active member of the foreign community in Taiwan and the ECCT encourages the government to safeguard its continued operations. R E C O M M E N D AT I O N Guarantee the use of ICRT's a s s i g n e d f r e q u e n c y, p r e v e n t pirate broadcasters from i n t e r f e r i n g w i t h i t s f re q u e n c y and provide ICRT the assistance 1. The English language environment it needs to continue broadcasts throughout Taiwan. 1.1. English language radio station This issue appeared in last year’s p o s i t i o n p a p e r. T h e i n t e r n a t i o n a l community in Taiwan is multifaceted, but one language is an essential communication tool: English. When it comes to natural disasters and other e m e rg e n c i e s , c o n v e n t i o n a l r a d i o broadcasts are still the most effective communication tool. Taiwan has only one 88 1.2. English websites This issue appeared in last year’s position paper. Today, the Internet is an essential communications medium for gathering information and conducting business. Taiwan has taken great strides to provide public services online and also translate them into English. For this, we applaud the government’s progressive EUROPEAN CHAMBER OF COMMERCE TAIPEI R E C O M M E N D AT I O N Ensure translations make sense to English speakers and that important information is upto-date and included on all government web sites. 2. Equality of treatment for ARC holders 2.1. Residence status of adult children wishing to live with their parents in Taiwan This issue appeared in last year’s position paper. Children of foreign nationals who wish to live with their parents confront a difficult prospect when they reach the age of 20 – they lose their right to apply for an ARC as a dependent, and must leave the country. Moreover, adult children who are studying or living abroad can only enter Taiwan on a tourist visa for a maximum visit of 30-60 days. Staying in Taiwan for a longer period usually necessitates leaving the country every 30 days, which is costly and time consuming. The ECCT is also concerned by plans of the Executive Yuan to revise the Immigration Act to allow "applications by unmarried adult children of foreign managers (working in) foreign-invested enterprises who have obtained resident status to come to Taiwan to live with their parents". This provision falls short 2010-2011 POSITION PAPERS BETTER LIVING in many respects. It excludes foreigners who are not managers or who don’t work in a foreign-invested company. Many exceptional members of the international community would be discriminated against and excluded needlessly. Authorities have been very helpful with regards to specific immigration issues; however, what is needed is a change in regulations that will benefit all. R E C O M M E N D AT I O N T he de adline f or changing t he residence status of adult children of expatriates legally residing in have lived in Taiwan for several decades, paying taxes and building credit histories. With no official credit history in Taiwan, it is often impossible for foreign residents to apply for credit cards or bank loans, regardless their credit worthiness. R E C O M M E N D AT I O N The government should introduce regulations that forbid financial institutions from discriminating 2.4.Incompatibility between National ID card numbers and ARC/APRC numbers This issue appeared in last year’s p o s i t i o n p a p e r. M a n y b u s i n e s s transactions and online services require a National ID number. However, ARC/ APRC numbers are incompatible, denying foreign residents access to these services for which there is no logical reason they should be excluded. against applicants based solely R E C O M M E N D AT I O N on nationality. Include ARC/APRC holders in Make ARC numbers compatible the JCIC. This will enable with ID numbers. This could financial institutions to more be implemented easily and protec tion should be e x tended fairly and easily extend credit to gradually as new cards are issued. beyond the age of 27 as long as foreign residents. A l t e r n a t i v e l y, t h e g o v e r n m e n t Taiwan should be raised from 20 to 27 years. Furthermore, this legal the child is currently enrolled in should a hi gh e r e du c a t i o n in s t i t u t i o n c h a n g e s that provide the same i n s i d e o r o u t s i d e Ta i w a n . A n international student ID or similar should be sufficient evidence to prove this status. If the Immigration Act is changed to allow children of foreign residents to come to Taiwan to stay with their parents, this should apply to all parents holding a valid ARC, without further conditions. 2.2. Banking, credit cards and loans This issue appeared in last year’s position paper. A person’s nationality should not be a determining factor when deciding which banking services he or she may enjoy. Unfortunately, many banks have restrictions on ARC/ APRC holders from even opening a bank account, which should be a basic right for any individual wanting to safeguard his or her savings. In addition, foreign residents are not included in the government’s Joint Credit Information Center (JCIC), despite the fact that many APRC holders 90 2.3. Mobile phones This issue appeared in last year’s position paper, with some progress to be reported since then. Telecom operators often require foreign residents to have a guarantor or pay an exorbitant deposit when applying for mobile services. This is sometimes even true for existing customers applying for new services. On the positive side, two of Taiwan’s leading telecoms, Chunghua and Far EasTone have both agreed to lift these two restrictions for ARC holders. However, we still feel the government should make this official policy for all telecoms, who after all are government-licensed carriers. R E C O M M E N D AT I O N Contracts for mobile phone services should be made available to ARC/APRC holders in the same manner they are available to Taiwanese nationals. EUROPEAN CHAMBER OF COMMERCE TAIPEI implement legal legal protections and rights to ARC/APRC numbers enjoyed by Ta i w a n I D s w h e n p ro c u r i n g o r using services. 2.5. Permanent residence This issue was updated from last year’s position papers. Currently, an APRC is not very permanent. Persons holding an APRC must reside in Taiwan for at least 183 days during any calendar year, or risk their APRC being revoked. However, with international travel growing more common, many business people must make frequent and long visits overseas. In many cases it would be possible for a busy executive to violate this requirement and l o s e h i s / h e r A P R C . I n t o d a y ’s competitive business climate, and in comparison to neighboring territories such as Hong Kong where permanent residents who are not Chinese citizens lose their status if they are absent from the territory for any continuous period 2010-2011 POSITION PAPERS BETTER LIVING of 3 years or more, this restriction is counter-productive. R E C O M M E N D AT I O N Ease the limit, and allow APRC holders to reside in Taiwan for a 3.2. Rear seat belts This issue appeared in last year’s position paper. Rear seat belts are still not available in most taxis. The reason for this is that taxi owners tuck them away because they’re not a legal requirement. This endangers the lives of all passengers. minimum of only 365 days within any three-year period. 3. Traffic safety Foreigners often cite unruly and unsafe traffic as a problem. The number of traffic improvement during the first half of 2010, but with approximately five per month it is still too high. The ECCT applauds the efforts of Taipei City and other authorities to publish and improve accident rate records, but more can be done. Unsafe traffic conditions hurt Taiwan’s image and increase the cost of doing business. Traffic safety has not increased in line with the overall national development. 3.1. Bicycles This issue appeared in last year’s p o s i t i o n p a p e r. We w e l c o m e t h e increasing network of dedicated bike lanes. Taiwan is leading the way in Asia. However, cycle lanes are still too sporadic, not interconnected, and are often blocked by parked vehicles. Moreover, the number of accidents involving cyclists remains high. R E C O M M E N D AT I O N Expand the cycling network to include major roads, accident black spots, and connecting links between existing cycling lanes. R E C O M M E N D AT I O N Some bus stops have electronic displays. Unfortunately, many bus stop signs are still only in Chinese. R E C O M M E N D AT I O N Force bus drivers to follow traffic regulations. The measures pointed out in previous responses to this position paper are clearly Ta i w a n s h o u l d re q u i re t h e u s e not working. Public bus drivers of seat belts for front and back should be held to high standards. seat passengers. The driver, as well as the passenger, should be For the safety and convenience of accountable when a passenger passengers, buses should stop at does not buckle up. the designated bus stops. 3.3. Scooters This issue appeared in last year’s position paper. There has been some progress in attempts to stop scooters from parking and riding on the sidewalks. However, the progress is slow. This issue is the most frequently cited disturbance by visitors to Taiwan. Bus stops should have full and R E C O M M E N D AT I O N Police should better enforce regulations. Fines for traffic offences should be increased as a deterrent. 3.4 Public buses This issue appeared in last year’s position paper. Foreigners often give up taking public buses in Taiwan for reasons of safety and lack of clear information. Conditions for boarding public buses are unsafe, with buses often stopping in the middle of the road, or far from the bus stop, forcing passengers to fight traffic. Moreover, public bus drivers often drive very fast and ignore traffic lights. But, there has been progress. Nearly all buses now display route numbers. up-to-date information in English. 3.5 Traffic education This issue appears for the first time. Many of the traffic problems in Taiwan are caused by poor driving behaviour. Even pedestrians exhibit poor traffic safety awareness. Enforcement is actually high in Taiwan, with police at major intersections every rush hour. The ECCT recognizes that no matter how much enforcement is provided, traffic safety will not improve until road users behave more safely. The root cause for unsafe behavior is poor traffic education. R E C O M M E N D AT I O N Introduce extensive traffic safety curricula in schools. Require student drivers to practice safe driving on public roads with certified driving coaches, before g e t t i n g t h e i r d r i v e r ’s l i c e n s e s . This may increase the cost of obtaining a license, but it will drastically reduce accidents and enforcements costs. It will also create employment opportunities. 92 EUROPEAN CHAMBER OF COMMERCE TAIPEI 2010-2011 POSITION PAPERS