RS232 INTEGRATED MCRW Contents RS232 Integrated MCRW Chapter 7.15 DESCRIPTION .......................................................................................................... 7.15-1 RS232 COMMUNICATION ................................................................................. 7.15-2 IMCRW FIRMWARE ........................................................................................... 7.15-2 CARD DETECTION AND PRE-HEAD DETECTION ....................................... 7.15-3 CARD TRANSPORT ............................................................................................ 7.15-3 CARD RETURN/CAPTURE ................................................................................ 7.15-3 SECURITY - LONG & SHORT CARD DETECTION ........................................ 7.15-3 READING AND WRITING TO MAGNETIC STRIPE CARDS......................... 7.15-3 Digital Decoding ............................................................................................... 7.15-3 Writing Magnetic Data...................................................................................... 7.15-3 READING AND WRITING TO SMART CARDS .............................................. 7.15-4 Smart Card Standards........................................................................................ 7.15-4 OPTIONS.................................................................................................................... 7.15-5 CARD RETURN ON POWER FAILURE OR SYSTEM ESCAPE..................... 7.15-5 CROPF Battery ................................................................................................. 7.15-5 CROPF Operation ............................................................................................. 7.15-5 CROSE .............................................................................................................. 7.15-5 LATCHFAST CARD CAPTURE ......................................................................... 7.15-6 CIM/MM VALIDATION ...................................................................................... 7.15-7 MEDIA ENTRY INDICATORS ........................................................................... 7.15-8 Location of MEIs .............................................................................................. 7.15-8 LEVEL 0 DIAGNOSTICS ....................................................................................... 7.15-10 SWITCH SETTINGS .......................................................................................... 7.15-11 TEST REPORTING............................................................................................. 7.15-12 LED TIMING DIAGRAMS ................................................................................ 7.15-14 Fail Condition.................................................................................................. 7.15-14 Pass Condition................................................................................................. 7.15-14 TEST DESCRIPTIONS ....................................................................................... 7.15-15 Test 01H - Motor............................................................................................. 7.15-15 Test 02H - Smart Card Signal ......................................................................... 7.15-15 Test 03H - SAM1 Signal................................................................................. 7.15-16 Test 04H - Clear F-ROM ................................................................................ 7.15-16 Test 05H - Shutter (Including Throat Sweep) ................................................. 7.15-16 Test 06H - IC Block Solenoid and Sensor ...................................................... 7.15-17 NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-i RS232 INTEGRATED MCRW Test 07H - PD Sensor Threshold Level Adjust............................................... 7.15-18 Test 0EH - Cycle Test Mode........................................................................... 7.15-18 LEVEL 1 DIAGNOSTICS ....................................................................................... 7.15-19 MCR/MCRW ....................................................................................................... 7.15-19 HiCo MCRW Write Operations...................................................................... 7.15-19 ENTER ............................................................................................................ 7.15-20 READ ISO TRACK 1 (Track 123 MCRW, 3 Track Write and HiCo) .......... 7.15-20 READ ISO TRACK 2 ..................................................................................... 7.15-20 READ ISO TRACK 3 (Track 123 MCRW, 3 Track Write and HiCo) .......... 7.15-20 WRITE ISO TRACK 3 (Track 123 MCRW, 3 Track Write and HiCo)......... 7.15-20 EJECT ............................................................................................................. 7.15-21 CAPTURE....................................................................................................... 7.15-21 SPEED............................................................................................................. 7.15-21 SHUTTER/SENSOR ...................................................................................... 7.15-21 RELAY AND BATTERY .............................................................................. 7.15-21 CLEANING CYCLE ...................................................................................... 7.15-21 SDC TURNAROUND (Not IMCRW) ........................................................... 7.15-21 RUN-TO-RUN SEQUENCE 1 ....................................................................... 7.15-21 RUN-TO-RUN SEQUENCE 2 ....................................................................... 7.15-22 RUN TO RUN SEQUENCE 3........................................................................ 7.15-22 AUTO.............................................................................................................. 7.15-22 CONFIDENCE................................................................................................ 7.15-22 3-TRACK WRITE MCRW ................................................................................. 7.15-23 WRITE BUFFER/TRACK 1, 2, or 3 .............................................................. 7.15-23 WRITE BUFFERS/TRACKS ......................................................................... 7.15-23 CONFIDENCE................................................................................................ 7.15-23 MCR/MCRW TAMPER INDICATOR .......................................................... 7.15-24 TAMPER INDICATION ................................................................................ 7.15-24 SMART CARD READER/WRITER .................................................................. 7.15-24 SMART CARD STAGE ................................................................................. 7.15-24 SMART CARD RESET.................................................................................. 7.15-24 SMART CARD RELEASE ............................................................................ 7.15-24 INITIALIZE SCIF........................................................................................... 7.15-24 SCIF SOLENOID ........................................................................................... 7.15-24 SCIF IDENTIFY ............................................................................................. 7.15-25 IMCRW ........................................................................................................... 7.15-25 RUN-TO-RUN 1 ............................................................................................. 7.15-26 RUN-TO-RUN 2 ............................................................................................. 7.15-26 RUN-TO-RUN 3 ............................................................................................. 7.15-26 CONFIDENCE................................................................................................ 7.15-26 CARD IDENTIFICATION MODULE (CIM86) ................................................ 7.15-27 CIM-TURNAROUND .................................................................................... 7.15-27 RUN-TO-RUN Sequence................................................................................ 7.15-27 RUN-TO-RUN 1 ............................................................................................. 7.15-27 RUN-TO-RUN 2 ............................................................................................. 7.15-28 RUN-TO-RUN 3 ............................................................................................. 7.15-28 RUN-TO-RUN 4.................................................................................................. 7.15-28 CONFIDENCE................................................................................................ 7.15-28 MM MCRW ......................................................................................................... 7.15-29 MM TURNAROUND..................................................................................... 7.15-29 RUN-TO-RUN SEQUENCE .......................................................................... 7.15-29 NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-ii RS232 INTEGRATED MCRW RUN-TO-RUN 1 ............................................................................................. 7.15-29 RUN-TO-RUN 2 ............................................................................................. 7.15-30 RUN-TO-RUN 3 ............................................................................................. 7.15-30 RUN-TO-RUN 4 ............................................................................................. 7.15-30 CONFIDENCE .................................................................................................... 7.15-30 LEVEL 3 DIAGNOSTICS (TALLIES) ................................................................... 7.15-31 RS232 INTEGRATED MCRW (IMCRW) ......................................................... 7.15-31 S_DATA.......................................................................................................... 7.15-31 TALLIES......................................................................................................... 7.15-31 STRAPPING............................................................................................................. 7.15-33 ADJUSTMENTS ...................................................................................................... 7.15-33 TROUBLESHOOTING............................................................................................ 7.15-34 TEST POINTS ON THE BASE BOARD ........................................................... 7.15-34 TEST TOOLS ........................................................................................................... 7.15-36 CIM/MM TURNAROUND PLUG ..................................................................... 7.15-36 CARDS ................................................................................................................ 7.15-36 PREVENTIVE MAINTENANCE ........................................................................... 7.15-37 READ HEAD....................................................................................................... 7.15-37 TRANSPORT ROLLERS.................................................................................... 7.15-37 INTERCONNECTIONS .......................................................................................... 7.15-38 BASE PCB ........................................................................................................... 7.15-39 CIM/MM PCB ..................................................................................................... 7.15-42 IC BLOCK PCB................................................................................................... 7.15-43 EXTERNAL CABLES ............................................................................................. 7.15-44 RS232 INTERFACE............................................................................................ 7.15-44 DC POWER ......................................................................................................... 7.15-44 MEI HARNESS (PERSONAS 70/73) ................................................................. 7.15-45 MEI HARNESS (PERSONAS 74/75/84/85/88).................................................. 7.15-46 CIM HARNESS ................................................................................................... 7.15-47 MM HARNESS ................................................................................................... 7.15-48 CARD CAPTURE BIN HARNESS .................................................................... 7.15-48 NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-iii RS232 INTEGRATED MCRW NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-iv RS232 INTEGRATED MCRW Contents Chapter 7.15 RS232 Integrated MCRW DESCRIPTION The Integrated Motorised Card Reader Writer (IMCRW) is capable of supporting all current financial card technologies, both Magnetic and Smart (excluding Watermark) and has the flexibility to be able to interface with new financial card technologies, as they develop. The illustration above shows the IMCRW fitted with the latch fast card capture bin. The IMCRW is held on its baseplate by capstan studs and retained by a single screw. The following illustration identifies the main components. NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-1 RS232 INTEGRATED MCRW Available variants of the IMCRW are as follows: Track 2 - Read Only Track 1/2/3 - Track 1/2 Read, Track 3 Read/Write 3 Track - Track 1/2/3 Read/Write (HiCo). The above variants are available in the following configurations: With or without Smart Card Reader With Standard Throat or High Security Throat With or without Card Return On Power Fail and/or System Escape (CROPF/SE) With or without MEI (in throat). The following options are available on Track 1/2/3 readers (Germany only): Card Identification Module (CIM) MM Security Module. RS232 COMMUNICATION Communication between the IMCRW and the PC Core is via an RS232 hardware and software interface. This interface controls the operation of the IMCRW to perform the functions specified by each command; reporting back success, or failure, to the application program. IMCRW FIRMWARE The IMCRW firmware contains code for all current software and hardware features, such that if the hardware is available and is “switched on” by the software, it will automatically operate. On start-up, the IMCRW compares a downloadable software component on the ATMs hard drive to its on-board firmware and automatically performs the download if a difference is found. NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-2 RS232 INTEGRATED MCRW CARD DETECTION AND PRE-HEAD DETECTION Control of the IMCRW shutter is by means of a microswitch which detects the physical presence and width of a card in the entry position and a pre-head detection feature which detects the presence of a magnetic stripe on the card. When the microswitch is activated and the pre-head detector recognizes a magnetic stripe a signal is applied to the shutter solenoid to open the shutter and permit the card to enter the IMCRW. CARD TRANSPORT Movement of the card in the IMCRW transport, and eject and capture instructions, are controlled by the IMCRW firmware in response to commands from the host application. CARD RETURN/CAPTURE Under normal conditions, when the card is presented to the user at the end of a transaction, the card will protrude a minimum of 25mm (except for warped cards) from the throat of the IMCRW. From this position, the card can still be captured by the IMCRW. SECURITY - LONG & SHORT CARD DETECTION The IMCRW automatically detects long or short cards and notifies the host that an abnormal card has been inserted into the IMCRW. Abnormal cards are ejected immediately and can not enter the reader. READING AND WRITING TO MAGNETIC STRIPE CARDS The IMCRW is equipped with four analogue methods of reading the magnetic track and, in the event of a read error, will try a total of five times to read the card. Digital Decoding A digital method of reading poor quality cards is included in the IMCRW. The customer’s application has to be specially written to select digital decoding. If this is enabled, the card read time will be longer because of the extra cycle which occurs after the analogue read attempts. Writing Magnetic Data The Track 1/2/3 Read/Write (HiCo) IMCRW has two write currents (High-co and Low-co). The appropriate current is set by the IMCRW using HiCoLoCo software detection. In the event of a write error verified by a read after write, the IMCRW will attempt a further two times to write to the card and to verify the result using the read methods mentioned above. If the card is written and verified on the first or second attempt, it is considered to meet ISO Standard. However, if the card is written and verified only on the third write/read attempt, the card does not meet ISO Standard and is rejected. NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-3 RS232 INTEGRATED MCRW READING AND WRITING TO SMART CARDS When a Smart Card IC Contact Block is fitted, the card is moved to the “Set” position (PDI in the above illustration), the contact block lowered and Power (VCC), Clock (CLK) and Reset (RST) applied. The ATR chip data from a successful read is sent to the host. Any excess current on VCC while the Smart card is activated will result in an error signal being generated. IMCRWs with the Smart facility permit reading and writing to Smart cards with contacts in the ISO position and are provided with the electrical interface to one SAM card mounted on the IC and SAM1 Contact Block. Smart Card Standards The IMCRW with Smart Card facility complies with the following Smart card standards: EMV - Europay, Mastercard and Visa GIECB - Carte Bancaire ZKA - German Banking Organisation Latest version of ISO 7816 part 3 and 4 Memory Cards (For example: GPM896 & Siemens 4442 as supported by ICM300) Hardware and software facilities are provided on the IMCRW for the future introduction of Contactless Smart Cards, Proximity Card and multiple SAM slots for CEPS (Common Electronic Purse Scheme). NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-4 RS232 INTEGRATED MCRW OPTIONS CARD RETURN ON POWER FAILURE OR SYSTEM ESCAPE Card Return on Power Failure (CROPF) and Card Return on System Escape (CROSE) are provided as one optional feature on the IMCRW. The combined feature is referred to as CROPF/SE. CROPF Battery The CROPF option is provided with a re-chargeable battery located on the baseplate below the IMCRW. The CROPF circuit is contained on the Base PCB and the battery plugs into connector J11 on that pcb. The battery is attached to the baseplate by two cable ties that have to be cut if the battery is to be renewed. When fitting new cable ties, the fastening end should be kept under the raised part of the baseplate so that it doesn’t interfere with the seating of the IMCRW. CROPF Operation In the event of a power failure the battery will provide the power necessary to complete the present magnetic or smart card transaction and then attempt to return the card to the input slot and offer it to the user for recovery. If the user does not take the card within 30 seconds, the card will be captured. If a card jams during a CROPF operation, sufficient battery power is provided for three attempts to clear the jam and present the card to the user, or capture the card, if not taken. CROSE In the event of a System Escape command being generated, while a card is in the IMCRW, the CROSE firmware will determine whether or not the Escape command was generated due to a power up situation. If not, the card is presented to the user. If the user does not take the card within 30 seconds, the card will be captured. In the event of an Escape command being generated following a prolonged shutdown period, any card in the IMCRW will not be moved to the entry slot. Instead, the card will be captured. NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-5 RS232 INTEGRATED MCRW LATCHFAST CARD CAPTURE A Latch Fast Card Capture (LFCC) bin with electronic tamper indication is provided as an option with the IMCRW. The tamper indication system is automatically set up when hardware interrogation reports the presence of the LFCC harness to the device firmware. A microswitch on the bin cradle detects the presence of the bin. In the event of Card Capture command being generated when a card is in the IMCRW, the LFCC system will check that the LFCC bin is present before depositing the card in the bin. A photodetector on the bin cradle looks through holes in the sides of the bin at an LED attached to the other side of the cradle. If the beam between the photodetector and LED is broken by the cards stacking up from the base of the bin this indicates a FULL SOON condition. A count is started in software, and incremented for each card captured. Whenever the count reaches 12 cards a FULL signal is sent by the LFCC to the host and the IMCRW is made inoperable with a severity of FATAL. The tamper switch on the LFCC bin detects any attempt to remove the bin from the IMCRW, unless the ATM is in Supervisor mode. Once the bin is removed, the cradle can be unclipped from the lugs in the base by squeezing the sides inwards. NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-6 RS232 INTEGRATED MCRW CIM/MM VALIDATION An optional CIM86/MM optical detection and identification feature can be fitted to the IMCRW enabling reading of the card optical track using an optical head reader and either CIM86 or MM technologies. The CIM 86 PCB is located in a metal box on the top of the IMCRW with the optical detector located above the card transport path. The metal box and optical detector are screwed to a bracket that hooks under the rear cross tie of the IMCRW and is secured by a single screw (shown in the above illustration). If an MM PCB is fitted (Germany, Austria & Switzerland), it is located in NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-7 RS232 INTEGRATED MCRW the ATM safe and connected to the IMCRW via a current loop to an RS232 interface board and an RS232 interface. The successful correlation between the optical and Track 3 magnetic track of the card confirms the authenticity of the card, otherwise the card is rejected. When CIM86/MM is enabled and all magnetic tracks have been read successfully, the card is moved to the front position, with the shutter open. In this position the card doesn’t protrude from the throat. The CIM86/MM optical head is enabled and the card driven back into the card reader and Track 3 read. MEDIA ENTRY INDICATORS Media Entry Indicator (MEI) printed circuit boards and green indicators located inside the plastic moulding of the throat of the IMCRW are available. The MEI indicators may be selected by the application to be on continuously or to be flashed at a frequency of 0.25Hz, 0.5Hz, 1Hz, 2Hz, or 4Hz. Location of MEIs The top MEIs are accessed by unclipping the tangs (at both sides) holding the top cover to the top of the throat, and lifting off the cover. The MEI pcb is slotted into grooves beneath this cover and lifts out. The top cover will be either made of plastic or spring steel, as shown in the illustration below. NOTE: Check, when replacing the top spring metal cover, that the extension arm makes good gounding contact with the metal surface of the IMCRW above the throat. NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-8 RS232 INTEGRATED MCRW The lower MEI assembly is attached to the throat by three screws as shown in the following illustration: NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-9 RS232 INTEGRATED MCRW LEVEL 0 DIAGNOSTICS Level 0 diagnostic tests run on the IMCRW Base Board at start-up. The tests run in either of two modes determined by the setting on the diagnostic switchpack on the board. The location of the switchpack is shown in the illustration below: The two diagnostic modes are: Normal boot-up, (POST) mode) - all switches off - five tests execute once without repeat (see table below) Selected Test mode - switchpack set to test number - selected test runs until the unit receives a reset. NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-10 RS232 INTEGRATED MCRW SWITCH SETTINGS The table shows the list of tests that can be selected and the tests that run at normal start-up and their sequence. Test ID Switch Setting Test Description Start-Up SW4 SW3 SW2 SW1 Selected (and order) 00 0 0 0 0 Normal boot-up (POST) 01 0 0 0 1 Motor Test 1 X 02 0 0 1 0 Smart Card Signal Test* 4 X 03 0 0 1 1 SAM1 Signal Test* 5 04 0 1 0 0 Clear F-ROM 05 0 1 0 1 Shutter Test (including Throat Sweep)* 2 X 06 0 1 1 0 IC Block Solenoid and Sensor Test 3 X 07 0 1 1 1 PD Sensor Slice Level Adjust Test X 08 1 0 0 0 Reserved X 09 1 0 0 1 Reserved 0A 1 0 1 0 Reserved 0B 1 0 1 1 Reserved X 0C 1 1 0 0 Reserved X 0D 1 1 0 1 Reserved X 0E 1 1 1 0 Cycle Test Mode (Sankyo) X 0F 1 1 1 1 Reserved NOTE: * These tests run if hardware present. NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-11 X X RS232 INTEGRATED MCRW TEST REPORTING Two LEDs on the Base Board, one red (LD1) and one green (LD2) report the progress of level 0 diagnostics. The notes below and the accompanying flowchart, and timing diagrams explain how the LEDs are used. Note 1 At power on, both LEDs are on. The green LED remains on during boot up, while the red LED only remains on for 100 ms. 2 If there is no user code in Flash ROM (FROM) the card reader must wait for a host download. During this time the red light remains off while the green LED flashes (on 500 ms, off 500 ms). 3 During initial power on any test number set on the switches is ignored except if set for the "Clear FROM" test and, in this case, the test is performed. 4 During execution of the Clear FROM test the red LED flashes at a rate of 0.5 Hz and the green LED is off. This test can take up to 10 seconds to complete, after which the LEDs report the test result. A pass is shown by a flashing red LED with the green LED on. A fail is shown by the red LED on constantly with the green LED flashing at 0.5 Hz. At this stage the LEDs are unable to flash the test and failure codes described below. 5 During all other selected tests the red LED flashes at 0.5 Hz and the green LED reports the test result. 6 The IMCRW performs the Power On Self Tests (POST) as listed in the section "Switch Settings". If the IMCRW fails during POST, then the red LED is lit constantly and the green LED flashes a sequence to indicate a failure (See "Test Results"). 7 If boot up completes normally (that is, the IMCRW runs user code), then both LEDs are turned off. During normal operation no LED s should be on. 8 CROSE/CROPF: a) All CROSE/CROPF code is resident in user area @ address XXXX with own checksum. b) "bCROSE_inhibit" is a global flag set by NCR through API command. If "bCROSE_inhibit" is True, the IMCRW should not perform the CROSE cycle (that is, no card movement). c) Sankyo library should complete any Smart card transaction or mag card write transaction, before carrying out CROSE or CROPF. d) No response is required for the host, because in both cases the host is no longer present. Once the transaction (Smart card or mag card) is complete, NCR tasks cease to exist. 9 If the switches have illegal settings, both the red and green LEDs flash at a constant rate of 3 Hz. 10 During download to FROM, the red and green LEDs flash together at 0.5 Hz NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-12 RS232 INTEGRATED MCRW LEDs (Note 1) Red - ON (100 ms) OFF Green - ON Power Up YES CROSE Continue = True NO CROSE & Sum OK? bCROSE_inhibit = False (Note 8) YES NO CROSE Continue FROM Check OK? NO Download Download Sequence: a. Host carries out status first, SSV responds. Switch to User Area b. Start download. c. Both Red and Green flash together (Note 10). d. Download User Area. RTM Start e. End download. f. DSR Low and Up = Hardware reset. (Note 3) Select Test Clear FROM Switches = YES Red - ON/OFF (0.5Hz) Clear FROM? Green - OFF NO YES Start Protocol Driver Task Clear FROM? YES (Note 9) Select NO Test Switches =00 YES IMCRW Power On Self Test Run Selected Test on Switches See "Test Descriptions" Self Test Failed See "Test Descriptions" Self Test Passed NCR Task 0 System Up and Running DSR Low bCROSE_inhibit = False YES N0 END NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-13 LEDs (Note 4) Red - ON/OFF (0.5Hz) Green - ON LEDs (Note 4) Red - ON Green - OFF/ON (0.5Hz) NO IMCRW Self Config (CIM,HiSec Throat, etc.) LEDs (Note 2) Red - OFF Green - ON/OFF (0.5Hz) LEDs (Note 5) Red and Green See Timing Diagram LEDs (Note 6) Red - ON Green - See Timing Diagram LEDs (Note 7) Red - OFF Green - OFF CROSE (Download Version) (Note 8) DSR Up Go to Power Up RS232 INTEGRATED MCRW LED TIMING DIAGRAMS Fail Condition The diagram below illustrates the flash sequence for a POST or Selected Test fail condition. The interval times are as follows: Interval Time (ms) Start Interval (On) 2,000 Middle Interval (Off) 1,000 End Interval (Off) 1,000 Pulse On Interval 250 Pulse Off Interval 250 Start Mark Test ID Code Middle Mark Error/Pass Code Mark Next Start Interval End lnterval Middle Interval On Interval Off Interval Green Start Interval Red Next Start Mark Pass Condition The diagram below illustrates the flash sequence for a Selected Test pass condition. Red ON OFF Green ON OFF Start Interval Test ID Middle & Error Code & End (Off for approx 1+1+1 sec) NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-14 RS232 INTEGRATED MCRW TEST DESCRIPTIONS The following sections define each test in turn. Test 01H - Motor Purpose To test the IMCRW motor. Description The following sequence is repeated until a failure occurs: 1. Motor forwards 190 mm/s for 1 second approximately. 2. Motor backwards 190 mm/s for 1 second approximately. 3. Motor stopped for 2 seconds. NOTE: 1. This test can not be performed with a card in the reader. NOTE: 2. If a card is detected (width switch and shutter both open) when this test is running in normal start-up then the test will not fail. Test Results LED Code Meaning 00 Pass 01 CPU can not get encoder pulse 02 Card jammed 03 A card is in the reader Test 02H - Smart Card Signal Purpose To test the smart card signal level. Description The following sequence is repeated until failure: I/O line, Reset, and VCC, of ICC are toggled. VCC (5 V mode) ON (1 second) All OFF (1 second) VCC (3 V mode) ON (1 second) All OFF (1 SECOND) Test Results LED Code Meaning 00 Pass 01 Short circuit NOTE: The CPU can detect only the excess current. The I/O, Reset, and VCC signal levels are not checked. NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-15 RS232 INTEGRATED MCRW Test 03H - SAM1 Signal Purpose To test the SAM1 signal level. Description The following sequence is repeated until failure: I/O line, Reset, and VCC, of SAM are toggled. VCC (5 V mode) ON (1 second) All OFF (1 second). Test Results LED Code Meaning 00 Pass 01 Short circuit SAM1 02* Short circuit SAM2 03* Short circuit SAM3 04* Short circuit SAM4 05* Short circuit SAM5 NOTE: 1. The CPU can detect only the excess current. The I/O, Reset, and VCC signal levels are not checked. NOTE: 2. * These codes can occur only if SAM2-5 pcb is fitted. Test 04H - Clear F-ROM Purpose To clear all F-ROM contents except NCR file. Description The program area (0x8000 - 0x7FFF) of the F-ROM is cleared. On the next boot the IMCRW enters download mode which returns the Flash ROM to the original shipping condition. Test Results LED Code Meaning 00 Pass 01 Unable to clear Test 05H - Shutter (Including Throat Sweep) Purpose To test the IMCRW shutter. Description The following sequence is repeated until failure: 1. Open shutter for 2 seconds 2. Close shutter for 2 seconds. NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-16 RS232 INTEGRATED MCRW If the high security throat is present then a full pre-sweep cycle is executed. In normal start-up mode this test will only produce a twitch of the shutter. Test Results LED Code Meaning 00 Pass 01 Shutter open 02 Shutter closed 03* Sweep error 1 04* Sweep error 2 05* Sweep error 3 06* Sweep error 4 07* Sweep error 5 NOTE: 1. This test can not be performed with a card in the reader. NOTE: 2. This test must not be run with a card in the throat of the IMCRW (width switch and shutter both open). NOTE: 3. * These codes can occur only if the high security throat is fitted. Test 06H - IC Block Solenoid and Sensor Purpose To test the IMCRW IC block solenoid and sensor. Description The following sequence is repeated until failure: 1. IC Block down 2 seconds. 2. IC Block up 2 seconds. In normal start-up mode the time is reduced to 0.5 seconds. Test Results LED Code Meaning 00 Pass 06 Movement error NOTE: Do not run Test 02H. NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-17 RS232 INTEGRATED MCRW Test 07H - PD Sensor Threshold Level Adjust Purpose To measure the threshold voltage of each PD sensor and store the value in FROM. Description The following sequence is executed once: 1. Turn on all position PD (photo-diode) sensor LEDs with half power. 2. Measure the voltage of each PD sensor. 3. Calculate each PD threshold voltage and write them into F-ROM. Test Results LED Code Meaning 00 pass 01 Calculated value out of range for PD1 02 Calculated value out of range for PD2 03 Calculated value out of range for PD3 04 Calculated value out of range for PD4 05 Calculated value out of range for PD5 06 Unable to save the data in F-ROM Test 0EH - Cycle Test Mode Purpose To cycle the IMCRW. Description The following sequence is repeated until failure: 1. 2. 3. 4. 5. 6. Accept card entry (the card must have magnetic stripes). Perform bit check on magnetic tracks 1, 2 and 3. Set smart card position. Turn smart card power on and receive ATR. Turn smart card power off and release. Eject card. Test Results LED Code Meaning 00 Pass 01 Accept fail 02 Mag read fail 03 IC set fail 04 ATR fail 05 Release fail 06 Eject fail 07 Card jam NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-18 RS232 INTEGRATED MCRW LEVEL 1 DIAGNOSTICS The diagnostic tests offered depend on the type of Magnetic Card Reader/ Writer and associated modules configured in the SSFT. The modules in the following list may be replaced and emulated by the RS232 Integrated MCRW (IMCRW). The IMCRW provides all the functions of the MCRW except Watermark. If an IMCRW is used to replace a Watermark MCRW then the Level 1 tests for the Watermark feature will not be available. The tests are described under the following headings: MCR/MCRW, including: Track 1, 2, 3 MCRW MCR Track 2 LFCC bin CROPF 3 Track Write 3 Track Write HiCo MCR/MCRW Tamper Indicator Smart Card Reader/Writer, including EMV SCRW and EMV SCIF Card Identification Module (CIM 86) MM MCRW. NOTE: Because the IMCRW is an RS-232 device, the SDC Turnaround test is not performed. Also no RS-232 Turnaround Test is performed In the following sections, where the test performed by the IMCRW is different from the named card reader/writer, this is pointed out. MCR/MCRW The MCR/MCRW diagnostics tests offered will depend on the configuration of the terminal: MCR Track 2 or MCRW Track 1, 2, 3 If three track write MCRW is configured/3 Track write HiCo If the CROPF module is fitted If the LFCC bin is configured. HiCo MCRW Write Operations For the 3 track write HiCo MCRW the outcome of a write function is determined by the MCRW mode of operation as follows: ENABLE HICO FUNCTION = 0 (write LoCo only) ENABLE HICO FUNCTION = 1 (LoCo/HiCo detect) ENABLE HICO FUNCTION = 2 (always write HiCo). NOTE: Customer Service personnel should verify which of the three modes of operation the Financial Institution Application is currently set to before performing diagnostic tests which involve writing to cards. This information is provided by the Financial Institution Application developer/Professional Services, managed by the Customer and retained on site. NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-19 RS232 INTEGRATED MCRW For a three track HiCo MCRW which is sent a write command refer to the table below: Financial Institution Application Operational Mode. Card Type Inserted LoCo only. LoCo LoCo/HiCo detect. HiCo only. Result OK HiCo Fail LoCo OK HiCo OK LoCo Possible card data corruption HiCo OK ENTER The ENTER test enables the MCRW to accept card entry. If the Accept fails then the rest of the test is skipped. A card must be inserted within five seconds of selecting this test otherwise the test times out. READ ISO TRACK 1 (Track 123 MCRW, 3 Track Write and HiCo) The READ ISO TRACK 1 test reads and displays the track 1 data, including start and end sentinels. Data read up to any detected error will also be displayed. READ ISO TRACK 2 The READ ISO TRACK 2 test reads and displays track 2 data, including start and end sentinels. Data read up to any detected error will also be displayed. READ ISO TRACK 3 (Track 123 MCRW, 3 Track Write and HiCo) The READ ISO TRACK 3 test reads and displays track 3 data, including start and end sentinels. Data read up to any detected error will also be displayed. WRITE ISO TRACK 3 (Track 123 MCRW, 3 Track Write and HiCo) The WRITE ISO TRACK 3 test (see para HiCo MCRW Write Operations above): Performs a read of ISO track 3 and, if successful, stores the track data Performs a write to ISO track 3 of two different test patterns (see “Test Patterns”) of 104 characters. If the first write is unsuccessful then the second write is not attempted. Two test patterns are necessary to ensure that the write capability is operational If the read and writes were successful, the stored track data is rewritten onto track 3 of the card. NOTE: If a read or write error occurs during this test, track 3 of the card may be corrupted. Test Patterns The first test pattern is all ASCII zeros and the second test pattern is 0123456789= repeated until the track is filled (104 characters). NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-20 RS232 INTEGRATED MCRW EJECT The EJECT test returns the card to the entry slot of the MCRW for removal. CAPTURE The CAPTURE test moves the card through the MCRW to the capture bin. SPEED The SPEED test checks that the MCRW is running at the correct speed. The special speed card, NCR Part No. 009-0003479, required for this test, must be in the MCRW when the test is initiated. The SPEED test is not performed on the IMCRW and later models of VE card readers where speed is controlled automatically. In these cases a Good response is always returned. SHUTTER/SENSOR The SHUTTER/SENSOR test opens and closes the shutter, checking both the shutter and switch for correct operation. This test also reports the static state of the sensors. RELAY AND BATTERY The RELAY AND BATTERY test, switches the back-up battery relay in and out of the CROPF circuit, checking the relay for correct operation and reporting the integrity of the battery. On the IMCRW, this test does not exercise the relay but returns M-DATA indicating battery and CROPF circuit condition. CLEANING CYCLE The CLEANING CYCLE test opens the shutter to accept a cleaning card, cycles the card five times, ejects the card and then closes the shutter. The test times out if a card is not inserted within 10 seconds. NOTE: Any card not taken when ejected will be captured. SDC TURNAROUND (Not IMCRW) The SDC TURNAROUND test carries out a turnaround test between the SDC service and the module. RUN-TO-RUN SEQUENCE 1 The RUN-TO-RUN SEQUENCE 1 test automatically performs, in sequence, the following tests. Shutter/sensor test Enter Read ISO track 1 (If configured) Read ISO track 2 Read ISO track 3 (If configured) Write (see “HiCo MCRW Write Operations” above) ISO track 3 (If configured) Eject Capture. NOTE: If a card is not inserted on an enter, then the rest of the test is NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-21 RS232 INTEGRATED MCRW skipped. RUN-TO-RUN SEQUENCE 2 The RUN-TO-RUN SEQUENCE 2 test automatically performs, in sequence, the following tests. Enter Capture. NOTE: If a card is not inserted on an enter, then the rest of the test is skipped. RUN TO RUN SEQUENCE 3 The RUN-TO-RUN SEQUENCE 3 test automatically performs, in sequence, the following tests. Enter Read ISO track 1 (If configured) Read ISO track 2 Read ISO track 3 (If configured) Eject. NOTE: If a card is not inserted on an enter, then the rest of the test is skipped Looping is permitted on all tests. AUTO The AUTO test performs a clear fitness of the device. CONFIDENCE The Track 123 MCRW CONFIDENCE test has the following steps: 1. The MCRW is enabled to accept a card. If this fails then the status message is displayed and the test jumps to step 9. If a card is already present in the reader then it is captured, with a status message to that effect displayed. and the test is restarted. If a card that is already present cannot be captured then a status message is displayed and the test is terminated. 2. You are prompted to enter a card and given 10 seconds to do so. If a card is not detected, a status message is displayed and the test jumps to step 9. 3. A “Card Detected” message is displayed. 4. Tracks 1, 2, and 3 are read, any errors are reported and the test continues. An error reading track 3 causes the track 3 write test to be omitted. 5. The track 3 write test is performed (if the read was successful). The existing data is saved and two different data patterns are written to the card. If these are successful then the original track data is restored. If an error is detected at any stage then a status message is displayed and the test continues. 6. The card is rejected and you are prompted to remove it, and given 10 seconds to do so. If the eject fails, the status message is displayed and the test jumps to step 9. Also, if the card is removed the test jumps to step 9. 7. If the card is not taken a card capture is attempted. If this fails then a status message is displayed and the test jumps to step 9. NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-22 RS232 INTEGRATED MCRW 8. If the card has been captured then a “Card Captured” status message is displayed. 9. A shutter test is always performed and a status message is displayed if it fails. 10. If the CROPF feature is configured then a CROPF Battery and Relay test is performed. If this test fails a status message is displayed. The steps in the Track 2 MCR Confidence Test are the same as those above except that only Track 2 is read and the Track 3 write test (step 5) is omitted. 3-TRACK WRITE MCRW The following additional tests are offered on a 3-Track Write MCRW: WRITE BUFFER/TRACK 1, 2, or 3 The WRITE BUFFER/TRACK 1, 2, or 3 tests (see “HiCo MCRW Write Operations” above): Read and save data from the specified track Write a first test pattern to the appropriate buffer Write the test pattern, from the buffer, on to the specified track Check for good responses and then write a second test pattern to the track in the same way Check for good responses and that the original data was saved successfully, then write the original track data back to the card. NOTE: If a write error occurs during this test, the specified track may be corrupted. Test Pattern The first test pattern is all ASCII zeros and the second test pattern is 0123456789=ABCDEFGHIJKLMNOPQRSTUVWXYZ for Track 1, and 0123456789= for Tracks 2 and 3, repeated to a maximum length as follows: 76 characters for Track 1 37 characters for Track 2 104 characters for Track 3. WRITE BUFFERS/TRACKS In the WRITE BUFFERS/TRACKS test the data from all three tracks is read and saved. The first test pattern of ASCII zeros is written (see “HiCo MCRW Write Operations” above) to all three buffers and then written to all three tracks simultaneously. The second test pattern (as above) is written to all three buffers and then written to all three tracks simultaneously. Finally the original track data is written back to the card. Only the track data that was successfully saved is written back to the card. CONFIDENCE The CONFIDENCE test for the 3-track Write MCRW is the same as the WRITE BUFFERS/TRACKS test. You are informed of any Read Track, Write Buffer, or Write Card command fails. NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-23 RS232 INTEGRATED MCRW MCR/MCRW TAMPER INDICATOR The test offered on the CARD READER TI menu is the Tamper Indication test. Looping is allowed. TAMPER INDICATION The TAMPER INDICATION test displays the status of the MCR/MCRW LFCC bin (refer M_DATA). SMART CARD READER/WRITER NOTE: 1. The tests in this section also apply to the EMV SCRW, EMV SCIF and the Smart Card MCRW variant of the IMCRW. NOTE: 2. If a card is not inserted during run-to-run, then the test is skipped. The additional level 1 diagnostic tests for smart card are: SMART CARD STAGE SMART CARD RESET SMART CARD RELEASE INITIALIZE SCIF SCIF SOLENOID SCIF IDENTIFY RUN-TO-RUN 1 RUN-TO-RUN 2 RUN-TO-RUN 3. SMART CARD STAGE The SMART CARD STAGE test moves the card from the MCRW transport into the SCRW and brings the contacts down on to the card. SMART CARD RESET The SMART CARD RESET applies power to the card under the contacts and the “Answer To Reset” message is read from the card. The card is then powered off. SMART CARD RELEASE The SMART CARD RELEASE test raises the card contacts and moves the card out of the SCRW back into the MCRW transport. INITIALIZE SCIF The INITIALIZE SCIF test causes the SCIF board to switch into SCRW mode and toggle the SCIF reset line. Power is removed from any card present and the smart card contacts and stopper pin solenoids are de-energized. The SCIF board switches to MCRW mode. SCIF SOLENOID The SCIF SOLENOID test activates the SCRW stopper pin and contact solenoids. NOTE: 1. The card should not be in the SCRW when this test is selected. NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-24 RS232 INTEGRATED MCRW NOTE: 2. There is no stopper pin solenoid on the IMCRW. The SCIF SOLENOID test is not performed and is set to return a Good response. SCIF IDENTIFY Smart Card Reader/Writer The SCIF IDENTIFY test allows the operator to display or print the ROM firmware ID as T_DATA. The firmware ID is returned as an 21 digit ASCII coded number similar to the following: 0 1 2 <---------ROM Firmware ID---------> 12 13 14 15 16 17 18 19 20 00 00 00 30 30 39 30 31 36 32 31 34 30 3X 30 30 30 30 30 30 30 Where, The first 3 digits are 0 The next nine digits contain the EPROM ID number. The example above shows the EMV EPROM number 009016214. Notice that the number after the 9 is one digit short of the actual part number that appears on the EPROM label. The full number is 009-0016214. Digit 12 and digits 14 to 20 all have the value 0. Digit 13 (X) can take the following values: 0 = non-EMV SCIF 5 = 5 V only, is applied to the smart card during the Power Up sequence 3 = 3 V is applied to the smart card during the Power Up sequence and, if no valid ATR is returned, then 5V is applied. The value 3 therefore means that Dual Voltage Support is enabled. Refer to Level 0 Diagnostics Test 05H in Chapter 7.8). IMCRW The SCIF IDENTIFY test allows you to display or print, as T_DATA, the identity number of the EMV element of the IMCRW. The ID is returned as a 21 digit ASCII coded number similar to the following: 0 1 2 <--------EMV Serial Number--------> 12 13 14 15 16 17 18 19 20 00 00 00 30 xx xx xx xx xx xx xx xx 30 35 30 30 30 30 30 30 30 Where, Digit 0 is M_STATUS: 00 = Good 41 = Invalid command format Digit 1 is S_CODE: 00 = Good 02 = Failed Digit 2 = 00 (Reserved) Digit 3 = 00 (always). This is the first digit of the EMV serial number. The next eight digits contain the EMV component serial number. padded NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-25 RS232 INTEGRATED MCRW with leading zeros as necessary. This may be composed of any valid ASCII alphanumeric characters. Digit 12 = 30 Digit 13 = 35 (always) representing the 5V applied to the Smart Card during the Power Up sequence Digits 14 to 20 = 0000000 (reserved). RUN-TO-RUN 1 The RUN-TO-RUN 1 test automatically performs the following tests in sequence: SHUTTER/SENSOR ENTER READ ISO TRACK 1 (If configured) READ ISO TRACK 2 READ ISO TRACK 3 (If configured) SMART CARD STAGE SMART CARD RESET SMART CARD RELEASE WRITE ISO TRACK 3 (If configured) EJECT CAPTURE. RUN-TO-RUN 2 The RUN-TO-RUN 2 test automatically performs the following tests in sequence: ENTER CAPTURE. RUN-TO-RUN 3 The RUN-TO-RUN 1 test automatically performs the following tests in sequence: ENTER READ ISO TRACK 1 (If configured) READ ISO TRACK 2 READ ISO TRACK 3 (If configured) SMART CARD STAGE SMART CARD RESET SMART CARD RELEASE EJECT. NOTE: 1. See the appropriate MCR/MCRW sections in this chapter for descriptions of tests not specific to Smart Card. NOTE: 2. In the run-to-run tests, if a card is not inserted on an Enter, then the test is terminated. If a card is not detected on Capture, then the Capture test is skipped. CONFIDENCE The steps in the Smart Card MCRW Confidence test are the same as those for the Track 123 MCRW except that the Smart Card must be used and extra NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-26 RS232 INTEGRATED MCRW tests are done between steps 4 and 5. The extra tests are: SMART CARD STAGE SMART CARD RESET SMART CARD RELEASE. CARD IDENTIFICATION MODULE (CIM86) The CIM-TURNAROUND level 1 test is the only additional test offered when the CIM-86 module is configured: CIM-TURNAROUND The CIM-TURNAROUND test performs a functional check on the CIM Interface module, the CIM-86 security module, and the connecting harness. Test characters are sent to the CIM-86 via the interface and are echoed back unmodified. Alternatively the interface only can be tested by connecting the receive and send lines together on the CIM harness connector. CAUTION The connection or disconnection of the CIM harness must only be done while the SSFT is powered off. RUN-TO-RUN Sequence The following three tests are only executed as part of a Run-To-Run sequence: ENTER SERVICE CIM SERVICE CIM VERIFY. ENTER SERVICE Enter Service enables the MCRW to accept one of a set of 11 special test cards. The MM stripe on the card is read as the card enters the reader. This test must be run before CIM SERVICE test can be run. CIM SERVICE Track 3 data read from the card is sent to the CIM-86 security module to be correlated with the MM data read during an ENTER SERVICE test. CIM VERIFY Track 3 data read from the card is sent to the CIM-86 security module to be correlated with the MM data read during ENTER SERVICE. The result is returned in an encrypted form and a good response from this test only indicates that the transfer of data to and from the CIM-86 has been performed with no detectable errors. RUN-TO-RUN 1 The RUN-TO-RUN 1 test automatically performs, in sequence, the following tests. Refer to individual tests for details: SHUTTER/SENSOR TEST ENTER READ ISO TRACK 1 NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-27 RS232 INTEGRATED MCRW READ ISO TRACK 2 READ ISO TRACK 3 CIM VERIFY WRITE ISO TRACK 3 EJECT CAPTURE. RUN-TO-RUN 2 The RUN-TO-RUN 2 test automatically performs, in sequence, the following tests. ENTER CAPTURE. RUN-TO-RUN 3 The RUN-TO-RUN 3 test automatically performs, in sequence, the following tests. ENTER READ ISO TRACK 1 READ ISO TRACK 2 READ ISO TRACK 3 CIM VERIFY EJECT. RUN-TO-RUN 4 The RUN-TO-RUN 4 test automatically performs, in sequence, the following tests. ENTER SERVICE CIM SERVICE EJECT. NOTE: 1. See the appropriate MCR/MCRW sections in this chapter for descriptions of tests not specific to CIM-86. NOTE: 2. In the run-to-run tests, if a card is not inserted on an Enter, then the test is terminated. If a card is not detected on Capture, then the Capture test is skipped. CONFIDENCE The steps in the CIM-86 Confidence test are the same as those for the Track 123 MCRW except that the CIM Verify test is done between step 4 and step 5 (that is, after a good read of track 3). NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-28 RS232 INTEGRATED MCRW MM MCRW The MM TURNAROUND level 1 test is the only additional test offered when the MM MCRW variant is configured: MM TURNAROUND The MM TURNAROUND test performs a functional check on the MM Interface module, the MM security module, and the connecting harness. Test characters are sent to the MM via the interface and are echoed back unmodified. Alternatively the interface only can be tested by connecting the receive and send lines together on the MM harness connector. CAUTION The connection or disconnection of the MM harness must only be done while the SSFT is powered off. RUN-TO-RUN SEQUENCE The following three tests are only executed as part of a Run-To-Run sequence: ENTER SERVICE MM SERVICE MM VERIFY. ENTER SERVICE ENTER SERVICE enables the MCRW to accept one of a set of 11 special test cards. The MM stripe on the card is read as the card enters the reader. This test must be run before MM SERVICE test can be run. MM SERVICE Track 3 data read from the card is sent to the MM security module to be correlated with the MM data read during an ENTER SERVICE test. MM VERIFY Track 3 data read from the card is sent to the MM security module to be correlated with the MM data read from the optical stripe. The result is returned in an encrypted form and a good response from this test only indicates that the transfer of data to and from the MM has been performed with no detectable errors. RUN-TO-RUN 1 The RUN-TO-RUN 1 test automatically performs, in sequence, the following tests. Refer to individual tests for details: SHUTTER/SENSOR TEST ENTER READ ISO TRACK 1 READ ISO TRACK 2 READ ISO TRACK 3 MM VERIFY WRITE ISO TRACK 3 EJECT CAPTURE. NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-29 RS232 INTEGRATED MCRW RUN-TO-RUN 2 The RUN-TO-RUN 2 test automatically performs, in sequence, the following tests. ENTER CAPTURE. RUN-TO-RUN 3 The RUN-TO-RUN 3 test automatically performs, in sequence, the following tests. ENTER READ ISO TRACK 1 READ ISO TRACK 2 READ ISO TRACK 3 MM VERIFY EJECT. RUN-TO-RUN 4 The RUN-TO-RUN 4 test automatically performs, in sequence, the following tests. ENTER SERVICE MM SERVICE EJECT. NOTE: 1. See the appropriate MCR/MCRW sections in this chapter for descriptions of tests not specific to MM MCRW. NOTE: 2. In the run-to-run tests, if a card is not inserted on an enter, then the test is terminated. If a card is not detected on Capture, then the Capture test is skipped. CONFIDENCE The steps in the MM MCRW Confidence test are the same as those for the Track 123 MCRW except that the MM Verify test is done between step 4 and step 5 (that is, after a good read of track 3). NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-30 RS232 INTEGRATED MCRW LEVEL 3 DIAGNOSTICS (TALLIES) RS232 INTEGRATED MCRW (IMCRW) The Level 3 Diagnostics returned for the IMCRW are: S_DATA The S_DATA returned for the IMCRW are: S_DATA Meaning 00 GOOD (No error). 01 ROUTINE (Minor fault). 02 WARNING (May require attention). 03 SUSPEND (Possible tampering) 04 FATAL (Device inoperative) TALLIES The tallies recorded for the IMCRW are: Tally Description CARDTRAN A card enters the transport. SHTR JAM When a shutter jam (open or closed) is detected on accept or eject. SHTR SEN On accept when card enters reader but shutter is not seen to open. OVER LEN A card length error is detected. READ OPS A read is attempted for the first time. READ ERR A track cannot be read correctly after a full set of retries. BLANKTRK A blank track is detected. WRTE OPS A write is attempted for the first time. WRTE ERR When track 3 read after write check fails after a full set of retries. WRTE RTY A read after write check fails on the first attempt but is successful on a retry. COM FAIL A read or write failed due to comms failure. COMM RTY A successful read or write retry resulted from a comms failure. EJCT OPS An eject attempted for the first time. EJCT JAM An eject attempt fails. REMOVED The card is removed after a successful eject. If another command is received before the card is taken the tally will not be incremented. CAPT OPS A capture is attempted for the first time. CAPTURED A card is captured. CAPT N-D A capture was attempted but the card was removed during capture. CAPT JAM A capture attempt failed. CAPT RTY A capture failed on the first attempt but is successful on a retry. HEADPASS A card traverses the transport in one direction. CARD JAM A card jam cannot be cleared by retries or error recovery. JAM RTY A card jam is cleared by retries or error recovery. WDTH JAM Width switch is permanently blocked during accept. NO RDTK1 Track 1 cannot be read correctly after a full set of retries. NO RDTK2 Track 2 cannot be read correctly after a full set of retries. NO RDTK3 Track 3 cannot be read correctly after a full set of retries. NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-31 RS232 INTEGRATED MCRW Tally Description AJAMTHRT A card jams in the throat during the accept cycle and cannot be cleared by retries or error recovery. AJAMTRAN A card jams in the transport during the accept cycle and cannot be cleared by retries or error recovery. EJAMTHRT A card jams in the throat during the eject cycle and cannot be cleared by retries or error recovery. EJAMTRAN A card jams in the transport during the eject cycle and cannot be cleared by retries or error recovery. CJAMTHRT A card jams in the throat during the capture cycle and cannot be cleared by retries or error recovery. CJAMTRAN A card jams in the transport during the capture cycle and cannot be cleared by retries or error recovery. RJAMTRAN A card jams in the transport during the read cycle and cannot be cleared by retries or error recovery. WJAMTRAN A card jams in the transport during the write cycle and cannot be cleared by retries or error recovery. NOWRTTK1 A read after write check fails after a full set of retries on track 1. NOWRTTK2 A read after write check fails after a full set of retries on track 2. NOWRTTK3 A read after write check fails after a full set of retries on track 3. FRDTTOPS The fraud throat is actuated, either during execution of a THROAT SWEEP command or during card entry when a Pre-sweep is enabled. FRDTTERR The fraud throat reports an error during operation. NONSCDET The card present is detected not to be a smart card, during execution of the command to power on the smart card. SCDETECT The card present is detected to be a smart card, during execution of the command to power on the smart card. NONMCARD A non-magnetic card is entered. CIM VRFY A CIM Verify is attempted for the first time, (not Incremented for retries). MM ATMPT The MM sensor is activated to read the optical stripe on an ec card. NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-32 RS232 INTEGRATED MCRW STRAPPING The diagnostic switches on the Base Board should all be set to OFF for normal operation of the IMCRW. ADJUSTMENTS Adjustments on the IMCRW are described in the Sankyo Seiki Manufacturing Co. Ltd publication - Maintenance Manual Spec No. AMR-NP-03133-01. NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-33 RS232 INTEGRATED MCRW TROUBLESHOOTING Troubleshooting flowcharts are provided in the Sankyo Seiki Manufacturing Co. Ltd publication - Maintenance Manual Spec No. AMR-NP-03133-01. TEST POINTS ON THE BASE BOARD The table below lists the test points on the Base Board and their locations on the board are shown in the illustration that follows. Test Point Measure Between Level J301 A (pin 6) GND (pin 5) SW1 Signal ON/OFF J301 C (pin 4) GND (pin 5) SW2 Signal ON/OFF J301 D (pin 2) GND (pin 3) Solenoid Signal ON/OFF TPS F1 Detector PD1 TPS F2 Detector PD2 TPS F3 Detector PD3 TPS F4 Detector PD4 TPS Fi Detector Pdi IC301 E Motor Drive Forward IC301 E Motor Drive Reverse J6 H1 (pin 12) Current Check for TRK1 J6 H2 (pin 8) Current Check for TRK2 J6 H3 (pin 3) TP AMP G1 GND TRK1 Output 400mV±38% Current Check for TRK3 TP AMP G2 GND TRK2 Output 400mV±38% TP AMP G3 GND TRK3 Output 400mV±38% TP AMP G1 GND Read after Write Amp Output Level 120mV TRK1 TP AMP G2 GND Read after Write Amp Output Level 120mV TRK2 TP AMP G3 GND Read after Write Amp Output Level 120mV TRK3 TP AMP GP GND Pre-Head Signal ON/OFF NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-34 RS232 INTEGRATED MCRW NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-35 RS232 INTEGRATED MCRW TEST TOOLS CIM/MM TURNAROUND PLUG A turnaround plug (NCR Part No. 009-0018452) is required to run the CIM/MM diagnostic turnaround test. NOTE: Connection or disconnection of the CIM or MM harness must only be done with the ATM powered off. The plug has the following components and arrangement: Wire-PVC, UL Style 1061 24 AWG (7 x 30AWG), White, 006-5830041 Connector, 14-way (2x7) Universal Ejection Style Pinless Headers, 0060088037 Heat shrink. CARDS The following cards are used to maintain and adjust the IMCRW: Cleaning card (Sankyo No. EGCMC01881, NCR No. 998-0052929) ST-SW Card (throat microswitch SW1 adjustment) (Sankyo EGCMC0119) NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-36 RS232 INTEGRATED MCRW PREVENTIVE MAINTENANCE Perform the following tasks as needed: Check the throat for obstructions and clear as necessary Clean the read head using the cleaning card Check the width switch and shutter switch operation Make sure that the shutter operates freely Clean the transport rollers as described below READ HEAD If required, prepare the cleaning card (998-0052929) by spraying lightly with head cleaning fluid (603-8000539). NOTE: Before using the IMCRW wait (five minutes) until the cleaning fluid on the reading head has evaporated. 1. Select the MODULE REPLENISHMENT CONTROL option on the screen. 2. Select the MCRW option from the menu. 3. Select the CLEANING CYCLE option and when the shutter opens, insert the cleaning card, felt face downwards. 4. When the cleaning card comes out, select the CLEANING CYCLE again and insert the card with the felt face upwards. 5. Remove the cleaning card. 6. Check there is no build up of dirt in the throat of the MCRW/MCR. TRANSPORT ROLLERS At each service call use a cloth moistened with iso-propyl alcohol to clean the three rubber rollers indicated in the illustration below: NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-37 RS232 INTEGRATED MCRW INTERCONNECTIONS The following diagram shows the connections between the modules of the IMCRW. RS232 Communication with PC Core Photo-Transistors PDI, PD1, PD2, PD3, PD4 J5 LEDs - Pre head, HDS1, HDS2, HDS3 J1 J2 J6 Read/Write Head Motor J7 CROPF Battery J11 CN51 J101 CN101 CIM/MM PCB IMCRW Base PCB 12V Regulator CN52 5V Regulator CN11 CIM/MM Module Latchfast Card Capture Bin (Full Soon Sensor & Bin Present Switch) J110 Card Width Switch J301 Shutter Solenoid J302 J1 IC Block PCB +24V DC J4 NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-38 J2 J3 Contacts Solenoid RS232 INTEGRATED MCRW BASE PCB The position of connectors on the Base PCB is as shown in the diagram below and their pinouts are given in the following table: Connector Number Pin No. J1 (RS232 I/F) 1 Signal Name FG (Frame Ground) (Connects to PC Core Serial 2 RXD (Receive Data) Port) 3 TXD (Transmit Data) 4 DTR (Data Terminal Ready) 5 SGN (Signal Ground) 6 DSR (Data Set Ready) 7 RTS (Request to Send) 8 CTS (Clear To Send) 9 N/C J2 (Power) 1 +24V DC (Connects to Power Supply 2 PGN (Power Ground) via Uniharness P4) J4 (Photo Transistor) J5 (Card SENS.LED) 3 PGN (Power Ground) 4 BPS (Backup Power Supply) 5 SGN (Signal Ground) 6 CDS (Capacitor Detect) 1 SGN (Signal Ground) 2 PD3 (Card Sensing) 3 PD2 (Card Sensing) 4 PDI (Card Sensing) 5 PD4 (Card Sensing) 6 PD1 (Card Sensing) 7 +5V VCC 1 +12V VCC 2 HFLT (LED Half Light) 3 LEDON (LED On/Off) 4 PHD- (Pre Head-) 5 PHD+ (Pre Head+) 6 FG2 (Frame Ground) 7 SGN (Signal Ground) 8 HDS1 (Head Detect1) 9 HDS2 (Head Detect2) 10 HDS3 (Head Detect3) NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-39 RS232 INTEGRATED MCRW Connector Number Pin No. J6 (Read/Write Head) 1 FG (Frame Ground) 2 RTR3+ (Read Tr3+) 3 WTR3+ (Write Tr3+) 4 RTR3- (Read Tr3-) J7 (Motor) J9 (Spare Port) Signal Name 5 WTR3- (Write Tr3-) 6 WTR2+ (Write Tr2+) 7 RTR2+ (Read Tr2+) 8 WTR2- (Write Tr2-) 9 RTR2- (Read Tr2-) 10 WTR1+ (Write Tr1+) 11 RTR1+ (Read Tr1+) 12 WTR1- (Write Tr1-) 13 RTR1- (Read Tr1-) 14 FG (Frame Ground) 1 LED+ (Motor Revolution Sensing) 2 PTR (Motor Revolution Sensing) 3 GND 4 Motor+ 5 Motor- 1 GND 2 OUT1 (Output1) 3 OUT2 (Output2) 4 I/O1 (Input/Output1) 5 I/O2 (Input/Output2) 6 I/O3 (Input/Output3) 7 I/O4 (Input/Output4) 8 I/O5 (Input/Output5 9 I/O6 (Input/Output6) 10 N/C J11 (Battery) 1 BAT+ (Battery+) ((Connects to CROPF Battery) 2 BAT- (Battery-) J101 (Stage 1 CON1) 1 FG (Frame Ground) (Connects to Stage 1 CIM PCB 2 GND CN101) 3 N/C 4 N/C 5 N/C 6 N/C 7 +24V VCC 8 N/C 9 CIMDT (CIM Detect) 10 MMDT (MM Detect) 11 SMTXD (CIM MM Transmit Data) 12 SMRXD (CIM MM Receive Data) 13 +24V VCC 14 SMRST (CIM MM Reset) 15 GND 16 N/C 17 N/C 18 N/C 19 N/C NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-40 RS232 INTEGRATED MCRW Connector Number Pin No. J102 (Stage 1 CON2) 1 Signal Name N/C 2 N/C 3 N/C 4 N/C 5 N/C 6 N/C 7 N/C 8 N/C J110 (Card Bin) 1 CUS (Capture Unit Sensing) (Connects to latchfast card 2 N/C capture bin harness) 3 N/C 4 EFS (Early Full Sensing) 5 N/C J201 (Stage 2 CON) 6 N/C 7 CBES (Capture Box Exist Sensing) 8 +5V VCC 1 to 7 Contactless IC Card PCB Interface 8 to 22 CIM2-5 PCB Interface J301 (Shutter SOL Card Throat 1 +24V VCC Switch) 2 Shutter SOL 3 GND 4 PI1 (Shutter Motion Sensor) 5 GND 6 SW1 (Card Throat SW) CN1 (TK2 Read Head) J302 (IC Card Block) 1 RTR2+ 2 RTR2- 3 FG (Frame Ground) 1 +5V VCC 2 N/C 3 SYSCLK (MC33560 Synchronous Clock IN) 4 GND 5 SHIO (MC33560 Serial I/O) 6 RST (MC33560 Reset IN) 7 RDYMOD (MC33560RDYMOD IN) 8 MCINT (MC33560 MCINT OUT)) 9 POWON (MC33560 POWERON IN) 10 SIM1 (SIM1 Select) 11 FUSE (MC33560 C4 I/O) 12 PROG (MC33560 C8 I/O) 13 PDOUT (MC33560 CRDDET IN) 14 ICC (MC33560 CS IN) 15 N/C 16 P12 (IC Contact U/D Sensing) 17 LED+ (Contact U/D Sensing LED) 18 +24V VCC 19 IC Contact SOL NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-41 RS232 INTEGRATED MCRW CIM/MM PCB The position of connectors on the CIM/MM PCB is as shown in the diagram below and their pinouts are given in the following table: Connector CN101 is on the rear of the board CN52 CN51 CN11 CN101 Flexible Connection Connector Number Pin No. CN51 (12V Reg.) 1 Reg.IN (24V) 2 GND 3 Reg.OUT (12V) CN 52 (5V Reg) Signal Name 1 Reg.IN (12V) 2 GND 3 Reg.OUT (5V) CN11 1 +5V (Connects to CIM Module) 2 MMDT (MM Detect) 3 Reset 4 TXD (Transmit Data) 5 RXD (Receive Data) 6 GND 7 CIMDT (CIM Detect) 8 GND 9 N/C 10 N/C 11 +5V 12 +5V 13 GND 14 GND 16 N/C 16 N/C CN101 (Ribbon cable to J101 on Base PCB) NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-42 RS232 INTEGRATED MCRW IC BLOCK PCB The position of connectors on the IC BLOCK PCB is as shown in the diagram below and their pinouts are given in the following table: J2 J1 J3 Connector Number Pin No. Signal Name J1 (19-way ribbon cable to Base PCB connector J302) J2 J3 1 +5V 2 CLK (14.318MHz) 3 SYNCLK (MC3356 Synchronous Clock IN) 4 GND 5 IO (Serial I/O) 6 RST (MC33560 Reset IN) 7 RDYMOD (MC33560 RDYMOD IN 8 MCINT (MC33560 MCINT OUT) 9 POWON (MC33560 POWERON IN) 10 FUSE (MC33560 C4 I/O) 11 PROG (MC33560 C8 I/O) 12 PDOUT (MC33560 CRDET IN) 13 ICC (MC33560 CS IN) 14 VPP (NC) 1 ICSOL+ (IC Contact SOL) 2 ICSOL- (IC Contact SOL) NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-43 RS232 INTEGRATED MCRW EXTERNAL CABLES RS232 INTERFACE SERIAL PORT 6 5 4 8 7 9 TXD RXD DTR SGN DSR RTS CTS N/C J1 1 N/C 2 3 4 5 6 7 8 IMCRW Base PCB PC Core 2 V V V V V V V V V 3 FG V V V V V V V V V 1 9 DC POWER The schematic below is of the power conversion cable for the IMCRW in 56XX and PersonasXX ATMs. 5 1 6 2 7 3 +24V (Black) +24V RTN NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-44 1 2 3 4 5 6 IMCRW Base PCB 4 V V V V V V V V 8 V V V V V V Connects to Uni-Harness P4 J2 RS232 INTEGRATED MCRW MEI HARNESS (PERSONAS 70/73) UNI_IMCRW_MEI N/C 2 3 3 +12V MEIB 3 1 2 P6 2 2 3 3 V V V 1 MEIA V V V V V V Miscellaneous I/O Board * 1 +12V MEIB 1 3 2 5 7 6 6 V V V 5 7 V V V 4 4 4 5 5 +12V MEIA MEIB V V V MEIB 4 V V V 7 +12V MEIA V V V 5 V V V BNA Junction (P73 RA Only) 4 IMCRW MEI 2 R6 N/C 1 3 1 2 MEI FACIA MCRW V V V MEIB 1 MEI BNA 6 8 V V 3 +12V * MEIA V V V 2 V V V 1 MEIA P1 V V V R1 J6 OLD_MEI *CAUTION: The facia MCRW MEI and the IMCRW MEI must not be operated together or severe damage will occur to the MISC I/F Board. The facia MEI connector should be disconnected and tied back into the harness. NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-45 RS232 INTEGRATED MCRW MEI HARNESS (PERSONAS 74/75/84/85/88) +12V 12 12 2 2 11 11 13 13 6 6 +12V PAS MEI PAS MEI+12V DEPO MEI DEPO MEI+12V * 1 2 3 1 2 3 1 2 3 IMCRW_MEI MEI FACIA MCRW MCR MEI- 1 Passbook Printer MEI V V V 15 15 V V V 4 V V V V V V V V V 4 9 MCR MEI 3 Depository MEI DEPO MEI- 9 V V V 6 DEPO MEI 7 V V V 13 +12V 7 V V V 11 PAS MEI- P8 2 V V V 2 PAS MEI R8 * V V V 12 +12V V V V 15 MCR MEI- V V V Miscellaneous Interface Board 4 V V V 9 MCR MEI V V V 7 V V V UNI_IMCRW_MEI R1 P1 MCR MEI 1 1 MCR MEI3 3 +12V 2 2 J8 OLD_MEI *CAUTION: The facia MCRW MEI and the IMCRW MEI must not be operated together or severe damage will occur to the MISC I/F Board. The facia MEI connector should be disconnected and tied back into the harness. NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-46 RS232 INTEGRATED MCRW CIM HARNESS The illustration below shows the schematic of the harness for the CIM Stage 1 PCB to the CIM Module. 3 4 CIM/MM Stage 1 PCB 5 6 7 8 9 10 11 12 13 14 15 16 RESET TXD RXD RXD TXD GND CIM SENSING GND B AUD 1 B AUD 2 +5V +5V GND GND NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-47 1 2 3 4 5 6 7 8 9 10 11 12 13 14 CIM Module 2 +5V V V V V V V V V V V V V V V 1 V V V V V V V V V V V V V V V V CN11 RS232 INTEGRATED MCRW MM HARNESS The illustration below shows the schematic of the harness for the CIM/MM Stage 1 PCB to the MM Box. CN11 4 CIM/MM Stage 1 PCB 5 6 7 8 9 10 11 12 13 14 15 16 MM SENSING RESET TXD RXD RXD TXD GND CIM SENSING GND OPEN OPEN 1 2 3 4 5 6 MM Box 3 V V V V V V V V V V V V V V V V 2 +5V V V V V V V V V V V V V V V 1 7 8 9 10 +5V +5V GND GND 11 12 13 14 SW1 7 TICC_DET NCR — CONFIDENTIAL AND PROPRIETARY Use pursuant to Company Instructions 7.15-48 3 3 2 1 LED PCB 1 3 Sensor PCB V 4 OVERFILL_DET 1 Bin Present Switch GND P2 V IMCRW Base PCB J110 P3 V V 1 +5V V V V 6 P7 V V 8 V V V CARD CAPTURE BIN HARNESS