ATP® Training Packages ATP® Training Packages Implementation Training TCGRx provides a team of dedicated and trained professionals for every aspect of your implementation when you purchase any new or refurbished ATP. This team includes: Project Manager — to ensure a smooth implementation process. Training Specialist — to prepare your administrators and users by enrolling them in online training courses and conducting interactive webinar sessions. Implementation Specialist — to provide your pharmacy with an on-site implementation team who will implement your system as well as train your administrators and super-users. Training is included with your ATP purchase and Implementation. TCGRx uses train-the-trainer methodology. You receive unlimited access to online tutorial video courses for12 months following your Installation, interactive webinar training sessions (up to 2 sessions, before your Installation) and on-site sessions during Implementation “Go-Live.” For customers who would like additional training, or are in need of a refresher course, the following training options are available: *Premium Training Package Individual Training Options Unlimited Access to Online Tutorial Video Courses Unlimited Access to Online Tutorial Video Courses Webinar Training Interactive Webinar Training Sessions (Up to 4 sessions) Interactive Webinar Training Session On-Site Training (2) 2-Day On-Site Training Sessions Scheduled in Advance (1) 2-Day On-Site Training Session Online Training Biomedical Training Pricing Enrolls all site-specific users Scheduled in Advance (1) 3-Day Training Session at TCG Offices (Excludes Attendee Travel & Lodging) Call for pricing Bundle 3 Individual Options Above Receive a 25% Discount *Premium Training Package is valid for one (1) year from date of package purchase. Services included with Your Implementation: • • • • Project Planning Interface Validation Canister Optimization Professional Training Packet • Site Survey • Delivery and Set-up • 30-Day Follow-up Online Training Online courses feature “Show-Me-How” software tutorial videos that guide the user through each competency. Every course includes a downloadable Training Guide Manual, resources, spreadsheets and a printable completion certificate. Longer courses also include a comprehensive quiz. Unlimited access to online tutorial video courses is included with all 2015 SMA (Service Maintenance Agreement) Packages. Webinar Training The Interactive Webinar Training sessions are designed specifially for administrators or super-users. During the Interactive Webinar Training Session, trainees experience guided, hands-on practice with the software applications. The trainer demonstrates best practices procedures and reinforces competencies presented in the online training courses. On-Site Training On-Site training reinforces the best practices competencies trainees learned during online and webinar training. Training is modified to fit specific pharmacy workflow needs. Trainer will demonstrate hardware maintenance and cleaning tasks, and then move on to software applications training. Trainees will have the opportunity to practice individual workflow processes throughout the training, and learn about important trouble-shooting scenarios. Biomedical Training The 3-day TCGRx Biomedical Training Course (in Bristol, WI) provides attendees with a comprehensive theoretical overview as well as intensive instructor-led hands-on training, which qualifies attendees to service, troubleshoot and support the Automatic Tablet Packaging (ATP) System upon class completion. Contact your sales representative for more information. Workflow Consultation The TCGRx Workflow Consultation includes a 1-day on-site optimization analysis and is followed by a report with detailed recommendations. Contact your sales representative for more information about workflow and optimization consultation options. Online Courses Include: • • • • Security Manager Inventory Manager Dispense Manager Label Manager • • • • Universal Lighted Tray Universal Interface Maintenance Utilities Device Maintenance and Cleaning TRAINING PACKAGE ORDER FORM Please complete the form below, expressing your pharmacy’s needs. Send to your sales representative or call the office. Pharmacy Name: Contact Name: Contact Email and Phone: Choose your Training Option(s): Premium Online Biomedical Training Webinar On-Site Workflow Consultation N1671 Powers Lake Road Powers Lake, WI 53159 Ph (262) 279-5307 Fax (262) 279-5360 www.TCGRx.com L1048-040915