Net-Net® 9200 Hardware Installation Guide Release Version 2.0 Acme Packet, Inc. 100 Crosby Drive Bedford, MA 01730 USA t 781-328-4400 f 781-425-5077 http://www.acmepacket.com Last Updated: October 11, 2012 Document Number: 400-0073-20 Rev:3.3 Proprietary and Confidential Notices ©2010 Acme Packet, Inc., Burlington, Massachusetts. All rights reserved. Acme Packet®, Session Aware Networking®, Net-Net®, and related marks are registered trademarks of Acme Packet, Inc. All other brand names are trademarks, registered trademarks, or service marks of their respective companies or organizations. Patents Pending, Acme Packet, Inc. The Acme Packet Documentation Set and the Net-Net systems described therein are the property of Acme Packet, Inc. This documentation is provided for informational use only, and the information contained within the documentation is subject to change without notice. Acme Packet, Inc. shall not be liable for any loss of profits, loss of use, loss of data, interruption of business, nor for indirect, special, incidental, consequential, or exemplary damages of any kind, arising in any way in connection with the Acme Packet software or hardware, third party software or hardware, or the documentation. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions may not apply. These limitations are independent from all other provisions and shall apply notwithstanding the failure of any remedy provided herein. Copying or reproducing the information contained within this documentation without the express written permission of Acme Packet, Inc., 100 Crosby Drive, Bedford, MA 01730, USA is prohibited. No part may be reproduced or retransmitted. Acme Packet Net-Net products are protected by one or more of the following patents: United States: 7072303, 7028092, 7002973, 7133923, 7031311, 7142532, 7151781. France: 1342348, 1289225, 1280297, 1341345, 1347621. Germany: 1342348, 1289225, 1280297, 1341345, 1347621. United Kingdom: 1342348, 1289225, 1280297, 1341345, 1347621. Other patents are pending. Proprietary and Confidential Contents About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Who is Acme Packet? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Customer Questions, Comments, or Suggestions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Contact Us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Document Revision History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 1 Component Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Processing Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Signaling Processing Unit (SPU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Network Processing Unit (NPU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Transcoding Unit (TCU). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Interface Units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Management Interface Unit (MIU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Network Interface Unit (NIU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 10 Gigabit Network Interface Unit (NIU). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 SFP Media Signaling Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 NIU card Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 SFP Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 10 Gigabit SFP+ Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Media Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Cable Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 10 Gigabit cable Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Power Supply Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Power Switches and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Cooling Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Version 2.0 Net-Net 9200 Hardware Installation Guide 3 Proprietary and Confidential Front-Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Rear Panel Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 System Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 2 System Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Shipment Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Preinstallation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Tools and Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Mounting Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Chassis Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Mounting Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Power Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Environmental Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Other Safety Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Chassis Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Ground Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Ground Cable Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Ground Cable Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Power Cord Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 AC Power Cord Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 DC Power Cord Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Console Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Serial Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Cabling Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Alarm Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Alarm Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Cabling Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Management Network Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 MIU Trispeed Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Cabling Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Media Network Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Quad Copper NIU Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 GigE Optical Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Cable Management System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 4 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 3 Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Creating a Console Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Creating a Console Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Powering On the Net-Net 9200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Creating the Initial Console Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 4 Graphic Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Graphic Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Graphic Display Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Top Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 ENVIRONMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 CARDS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 INTERFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 ACTIVITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 RETURN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 External Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Alarm Silence Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 VFD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 5 System Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 System Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Power Supply Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Power Supply Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Power Supply Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 ESD Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 ESD Grounding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Processing and Interface Unit Maintenance and Installation . . . . . . . . . . . . . . . . . . . . . . . . . .76 Processing Unit Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Processing Unit Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Interface Unit Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Interface Unit Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Cooling System Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Version 2.0 Net-Net 9200 Hardware Installation Guide 5 Proprietary and Confidential Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Fan Filter Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91 TCM Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 TCM Installation Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 TCU Population Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 TCM Preinstallation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 TCM Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 6 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 General Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 Battery Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 ESD Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 Environmental, Safety, and Regulatory Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 7 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Chassis Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Power Supply Input Circuit Fuse Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 Connector Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 Alarm Port Dry Contact Current Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 SFP Optical Transceiver Module Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105 Regulatory Specifications and Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105 WEEE Directive Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106 Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106 China . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106 8 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Acronyms, Definitions, and Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109 9 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 6 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential About This Guide Overview The Net-Net™ 9200 is a high performance, high capacity session border controller that optimally delivers interactive communications—voice, video, and multimedia sessions—across wireline, wireless, and cable IP network borders. Audience This guide is written for network administrators, and telecommunications equipment installers and technicians. It provides information related to the hardware components, features, installation, start-up, operation, and maintenance of the Net-Net 9200. Only experienced and authorized personnel should perform installation, configuration, and maintenance tasks. For information about Net-Net 9200 training, contact your Acme Packet sales representative directly or email support@acmepacket.com. Who is Acme Packet? Acme Packet enables service providers to deliver trusted, first class interactive communications-voice, video and multimedia sessions-across IP network borders. Our Net-Net family of session border controllers satisfy critical security, service assurance and regulatory requirements in wireline, cable and wireless networks. Our deployments support multiple applications-from VoIP trunking to hosted enterprise and residential services; multiple protocols-SIP, H.323, MGCP/NCS and H.248; and multiple border points-interconnect, access network and data center. Established in August, 2000 by networking industry veterans, Acme Packet is a public company traded on the NASDAQ and headquartered in Bedford, MA. Customer Questions, Comments, or Suggestions Acme Packet is committed to providing our customers with reliable documentation. If you have any questions, comments, or suggestions regarding our documentation, please contact your Acme Packet customer support representative directly or email support@acmepacket.com. Contact Us Acme Packet 100 Crosby drive Bedford, MA 01730 USA t 781 328 4400 f 781 275 8800 http://www.acmepacket.com Version 2.0 Acme Packet, Inc. Technical Publications 7 Proprietary and Confidential Document Revision History This section provides a chronological overview of the changes made to this document starting with the first revision after the GA posting (rev. 1.00). Date Revision Number Description September 14, 2007 1.01 TCM installation order updated. Expanded and clarified content in TCM Maintenance section. October 15, 2007 1.02 TCM Installation order clarified. May 26, 2009 1.03 Updates AC and DC fuse size recommendation. June 26, 2009 1.04 Adds Battery Warning section in Safety chapter. August 10, 2009 1.05 • Adds Power Supply Input Circuit Fuse Requirements and removes Power Supply specifications. • Updates Regulatory Specifications and Certifications section • Adds fan module replacement window October 26, 2009 2.0 • Adds SPU2 and NPU2 descriptions and accompanying pictures November 05, 2010 2.1 • Clarifies External Alarms and Alarm Silence button sections • Adds cross reference to Fan Filter replacement procedures from Component Overview section • Clarifies Rack Unit sizing to 1.75” where appropriate • Adds image and textual explanation of regiondependent DC power cable including more background on how to connect the Net-Net 9200 to DC power systems • Updates console adapter section • Adds autonegotiation recommendation to MIU network connection section in addition to HA recommendation • Updates DC fuse size to match more commonly available fuses February 10, 2011 2.11 • Adds warning about mixed SFPs being unsupported August 10, 2011 2.2 • Added power cord standard information to Specifications. • Removed documentation cd from list of shipped contents. December 16, 2011 3.0 • Added 10 Gigabit NIU and NPU3 information. • Added existing SFP and cable information. February 14, 2012 3.1 • Added notes about mixed power supplies • Added note about Restricted Access Location September 10, 2012 3.2 • Added notes about power supply matching October 11, 2012 3.3 • Added DC amp update • Added SFP+ update • Added cable update 8 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential 1 Component Overview Chassis The Net-Net 9200 is based on a multi-slot chassis with 13 slots, 7 in the front and 6 in the rear. It requires 7 x 1.75” linear rack units of space and can be front- or centermounted in standard 19” wide equipment racks, with an option for 23” wide equipment racks. The chassis is based on a mid-plane architecture with processing units that plug into the front of the chassis and interface units that plug into the rear of the chassis. The cabinet is self-contained and uses forced-air ventilation to keep the system cool. The front view of the chassis looks like this: Version 2.0 Acme Packet, Inc. Technical Publications 9 Proprietary and Confidential The rear view of the chassis looks like this: Processing Units Processing units are inserted into the front of the Net-Net 9200 chassis. They are responsible for system, network, and transcoding processing. Processing units use interface units to connect to the network. The following sections explain each available processing and interface unit option at a glance. Signaling Processing Unit (SPU) • Location: front panel • Slots: 0 & 1 • Required: slot 0 • Redundancy: 1+1 The SPU processing unit acts as the chassis manager and the session control processor. It consists of 10 CPUs that handle both the management and signal processing within the chassis. The primary SPU is responsible for configuring and monitoring the health of all cards in the chassis. It is capable of powering cards on and off, retrieving hardware and software version information, and resetting cards. It also interacts with the Network Processing Unit (NPU) and Transcoding Unit (TCU) to perform call and media control. The SPUs operate in a 1+1 (1 active + 1 standby) redundancy mode for high availability. This processing unit includes one LED that indicates if the card is active, and one LED that indicates the operational status of the card. 10 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential The following images show two views of the SPU1 for identification purposes: Overhead view: SPU2 The SPU2 module performs the same processing functions as the SPU1. However, it is paired with an NPU2, and provides an increase in SIP call capacity and registrations per second compared to an SPU1/NPU1 pair. The SPU2 module may ONLY be paired with an NPU2 module. All hardware maintenance is performed identically to SPU1/NPU1 unless noted. Unlike SPU1 which requires optional SSM2 hardware for SIP-TLS encryption of signaling, the SPU2 includes (4) built-in security co-processors for functions performed by SSM2. Version 2.0 Acme Packet, Inc. Technical Publications 11 Proprietary and Confidential The following images show two views of the SPU2 for identification purposes: Overhead view: The following image shows the location of the two SPUs: 2 × SPU 12 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential Network Processing Unit (NPU) • Location: front panel • Slots: 2 & 3 • Required: slot 2 • Redundancy: 1+1 The NPU processing unit is responsible for media processing and security front end functions. Media processing functions include NAPT, gate opening and closing, media bandwidth policing, packet marking, and QoS measurement. SFE functions include hardware based access control, traffic management and DoS protection. The NPU utilizes state-of-the art network processors, traffic management components and other specialized hardware components to deliver scalable, low-latency media processing and forwarding functions. Media packets are selectively forwarded to the transcoding unit when media transcoding is required. NPU cards are deployed in a 1+1 (1 active + 1 standby) redundancy mode for high availability. This processing unit includes one LED that indicates if the card is active, and one LED that indicates the operational status of the card. The following images show two views of the NPU1 for identification purposes: Overhead view: Version 2.0 Acme Packet, Inc. Technical Publications 13 Proprietary and Confidential NPU2 The NPU2 module is always paired with an SPU2 module to provide an increase in SIP call capacity and registrations per second compared to an SPU1/NPU1 pair. The following images show two views of the NPU2 for identification purposes: Overhead view: NPU2 14 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential NPU3 The NPU3 module is always paired with an SPU2 module to provide an increase in SIP call capacity and registrations per second compared to an SPU1/NPU1 pair. The following images show two views of the NPU3 for identification purposes Overhead view: NPU3. Version 2.0 Acme Packet, Inc. Technical Publications 15 Proprietary and Confidential The following image shows the location of the two NPUs: 2 × NPU Transcoding Unit (TCU) • Location: front panel • Slots: 4, 5, & 6 • Required #: 0 • Redundancy: 1+1 The TCU processing unit provides the Net-Net 9200 with the ability to convert between media streams of different formats and packet sizes. This enables devices and whole networks with incompatible media capabilities to communicate with each other. The Net-Net 9200 decides to transcode a media stream on a call-by-call basis, based on call signaling configuration. TCU cards are deployed in an N +1 (1 (or 2) active + 1 standby) redundancy mode. If a single TCU fails, the standby TCU becomes active and takes over transcoding responsibilities for the failed card. TCU failures are transparent to call and media processing. This processing unit includes one LED that indicates if the card is active, and one LED that indicates the operational status of the card. Each TCU can accept up to four Transcoding Modules (TCM). A TCM is a daughter card that contains DSP hardware used for transcoding applications. At least one TCM is required on each TCU. Redundant TCUs must have mirrored TCM configurations, meaning that all TCUs must contain the same number of TCMs, in 16 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential the same physical locations as well. See the “TCM Installation“section for more information about TCU/TCM configuration. The following image shows the location of the three TCUs: 3 × TCU Version 2.0 Acme Packet, Inc. Technical Publications 17 Proprietary and Confidential Interface Units Interface units are inserted into the rear panel of the Net-Net 9200 chassis. They are used to transport media, signaling, and maintenance traffic to and from the network. Management Interface Unit (MIU) • Location: rear panel • Slots: 7 & 8 • Required #: 1 • Redundancy: 1+1 (with SPU) MIU interface units are used for management connectivity, local file storage, and interfacing with the Net-Net 9200. Each SPU processing unit is matched with an MIU. If either component in the MIU / SPU pair fails, the redundant pair assume operation. MIU interface units include: • 3 × trispeed copper Ethernet (10/100/1000 Mbps) management interfaces • 1 × alarm port (dry contact) • 1 × RS-232 serial console interface • 2 × external USB interfaces • 1 × compact flash (CF) memory slot • 2 x 256 MB embedded USB flash memory Management Ethernet interfaces are used for ACLI control, EMS control, RADIUS server accounting, SNMP queries, traps, and other functions. The alarm interface can be used for alarming critical, major, and minor alarms. The two external USB interfaces are used for interfacing with USB flash memory. The four memory locations (2 external USB, on-board MIU flash storage, external CF slot) can be used for the following applications: 18 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential • Accounting and billing; writing and temporary storage of CDRs • Boot location for software images and configuration files • Software image and configuration storage • Dedicated log file storage The following image shows two views of an MIU for identification purposes: MIU Overhead View: MIU Front View: The following image shows the location of the two MIUs: 2 × MIU Version 2.0 Acme Packet, Inc. Technical Publications 19 Proprietary and Confidential Network Interface Unit (NIU) • Location: rear panel • Slots: 9, 10, 11, & 12 • Required #: 2 • Redundancy: 2 x (1+1) The NIU provides network connectivity for signaling and media traffic. NIU options include: • Quad SFP—4 port 1000Base-SX or LX optical gigabit Ethernet NIU with replaceable SFP transceivers • Quad Copper—4 port 1000/100/10Base-T (trispeed) copper Ethernet NIU • Single SFP+—10 Gigabit fiber optic ethernet Network Interface Unit card. Only 10 gigabit SFP + transeivers can be inserted into this card. NIUs are configured in a 1+1 (1 active + 1 standby) HA model with support for 2 active and 2 standby NIUs. All NIUs are hot pluggable. The following image shows two views of a Quad Copper NIU for identification purposes: NIU Overhead View: NIU Front View: 20 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential The following image shows two views of a Quad SFP, optical gigabit NIU for identification purposes: NIU Overhead View: NIU Front View: 10 Gigabit Network Interface Unit (NIU) The following images shows two views of the 10 Gigabit single port, fiber optic, Network Interface Unit. This NIU only accepts a single SFP + module. NIU Overhead View: NIU Front View: Version 2.0 Acme Packet, Inc. Technical Publications 21 Proprietary and Confidential The following image shows the location of the four NIUs: 4 × NIU Mixed transceiver types are unsupported on SFP-based NIUs; all 4 ports are required to be populated with identical SFPs, based on compliance testing. The following image shows the location of the Single port 10 Gigabit NIU card: 4 × NIU Only SFP +transceivers can be used with this card. 22 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential SFP Media Signaling Interfaces This section describes the media signaling interfaces, small form factor pluggable. The signaling and media interface, provide network connectivity for the signaling and media traffic. Each interface can connect to a network at gigabit ethernet speeds. NIU card Information SFP Information • Copper RJ45 cable is inserted into the Network Interface Unit card. • 4- port 10/100/1000Mbps card, the three different transceivers are inserted in to the Network Interface Unit card. • Single port 10 Gigabit fiber optic ethernet Network Interface Unit card. Only 10 gigabit SFP + transceivers can be inserted into this card. Only transceivers qualified by Acme Packet can be used in the Net-Net 9200. Mixed transceiver types are unsupported. All four transceiver locations must be populated with the same SFP type based on compliance testing. 4-port gigabit ethernet copper SFP LX, SX, or Copper [1000Mbps for SX, LX; 10/100/1000Mbps CX] These three transceiver types are inserted into the Network Interface Unit card. The following images show the multi mode and single mode SFP transceivers used in the Net-Net 9200 Network Interface Unit cards. Black latch means the SFP is a multi mode transceiver. SX 850 nm 550 m multi-mode label is on the back.It uses an orange colored fiber optic cable. Version 2.0 Blue latch means the SFP is a single- mode transceiver. LX 1310 nm 10 km single-mode label is on the back. It uses a yellow colored fiber optic cable. Acme Packet, Inc. Technical Publications 23 Proprietary and Confidential The following image shows a gigabit ethernet copper SFP transceiver used in the Net-Net 9200 Network Interface Unit cards and uses a cat 5 or 6 ethernet cable. 24 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential 10 Gigabit SFP+ Information Only transceivers qualified by acme packet can be used in the Net-Net 9200 Network Interface Unit card. 1-port 10 Gigabit fiber optic ethernet Network Interface Unit card. • 10 Gigabit SFP + transceiver 850nm 300m multi-mode fiber SR. Check the label on the back of the SFP for this information. • 10 Gigabit SFP + transceiver 1310nm 10km single-mode fiber LR. Check the label on the back of the SFP for this information The following images show the multi mode and single mode SFP + transceivers used in the Net-Net 9200 Network Interface Unit cards Black latch means the SFP + is a SR multi mode transceiver. SR 850 nm 300m multi-mode label is on the back. It uses an aqua colored fiber optic cable. Version 2.0 Blue latch means the SFP + is a LR single mode transceivers. LR 1310 nm 10km single-mode label is on the back. It uses a yellow colored fiber optic cable. Acme Packet, Inc. Technical Publications 25 Proprietary and Confidential Media Cables This section describes the media signaling interface, fiber optic and copper cables used on the Network Interface Unit cards. Each transceiver type multi mode, single mode and copper take a different fiber optic cable. You must use the right fiber optic cable for the right transceiver. The fiber optic cables only ship from Acme Packet if you order them. Cable Information Cable Identification Fiber optic cables used on the Net-Net 9200 media cards. • SX Multi-mode transceivers use an orange colored fiber optic cable 62.5/125. • LX Single-mode transceivers use a yellow colored fiber optic cable 9/125. • Copper transceiver take cat 5 or 6 ethernet cable. • SR Multi-mode 10 Gigabit SFP + transceivers use an aqua colored fiber optic cable 50/125. • LR Single-mode 10 Gigabit SFP + transceivers use a yellow colored fiber optic cable 9/125. SX Multi mode orange colored fiber optic cable. 62.5 / 125 26 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential LX Single mode yellow colored fiber optic cable 9/125 10 Gigabit cable Identification SR Multi-mode aqua colored fiber optic cable OM3 50/125. Version 2.0 Acme Packet, Inc. Technical Publications 27 Proprietary and Confidential LR Single-mode yellow colored 10 fiber optic cable 9/125 28 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential Power Supplies The Net-Net 9200 supports AC or DC power in dual redundant configurations. Power Supply Redundancy The Net-Net 9200’s two redundant power supplies provide on-board power load sharing and switchover circuitry. These circuits are labeled as A and B. While facing the rear of the Net-Net 9200, power circuit A is located on the left-hand side, and power supply B is located on the right-hand side. A Circuit B Circuit The B circuit will assume powering the Net-Net 9200 in the event that the A circuit malfunctions, and vice-versa. Power Switches and LEDs The Net-Net 9200’s power switches are located on the rear of the AC and DC power supplies. They are recessed and located next to the “1/0” marking. The Net-Net 9200 has no other power switches. For normal operation, the switches on each power supply should be in the ON position. Setting the switches on all installed power supplies to the OFF position immediately shuts off the Net-Net 9200. Note: When set to the off position, current still flows through the NetNet 9200. To completely power off your Net-Net 9200, disconnect the main power circuits or disconnect the power cables from the chassis. Version 2.0 Acme Packet, Inc. Technical Publications 29 Proprietary and Confidential AC Power Supply Image Input OK (green) DC Out OK (green) O/T (yellow) ON/OFF switch IEC Connector DC Power Supply Image Input OK (green) DC Out OK (green) O/T (yellow) Ground Thread Power Connector ON/OFF switch • Input OK—Green LED indicates that the input voltage is within tolerance, normal operation. LED OFF state indicates input power failure. • DC OK—Green LED indicates that the +12 VDC output voltage is within tolerance, normal operation. LED OFF state indicates +12 VDC output voltage failure. • O/T—LED OFF state indicates normal operating temperature, normal operation. Yellow LED indicates that the internal power supply temperature has exceeded the recommended operating temperature, or a blocked fan rotor condition exists in the power supply fan. The +12 VDC output voltage will shutdown during this event. 30 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential Cooling Components The Net-Net 9200’s active cooling system keeps all components operating at high efficiency. Cool ambient air is pulled in through the perforated chassis side panel, directed over all electronic components, and exhausted out of the rear of the chassis. The Net-Net 9200 contains two fan trays, which are continuously monitored for a variety of operating conditions. In the event that one fan fails or an over temperature condition in the chassis is discovered, the Net-Net 9200 can adjust the fans’ speeds to compensate and make the system operate within specification until the model can be replaced. The rear fan module is labeled as 0, and the front fan module is labeled as 1. Front-Panel Components Position of front-panel ventilation system: Front-panel fan system: Front Fan Tray Intake Side Front Fan Tray Connector shown Version 2.0 Front Fan Grating Acme Packet, Inc. Technical Publications 31 Proprietary and Confidential Fan filter: For procedures to replace the fan filter, refer to the Fan Filter Replacement (92) section. Rear Panel Components Position of rear-panel ventilation system: 32 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential Rear-panel fan module (2 views): System Architecture Chassis management and call signaling applications run on the SPU, which is connected to all other processing and interface units in the chassis via a GigE network. The primary SPU's responsibilities include downloading software, setting configurations, and monitoring the health of all cards in the chassis. The SPU can power cards on and off, reset cards, and retrieve hardware and software version information. The SPU is also the platform for all system management applications. The signaling applications resident on the SPU exchange protocol signaling and system control messages with the NPU to perform call and media control. Each SPU is paired with a dedicated MIU interface unit that provides three management interfaces, used primarily for EMS control, RADIUS accounting, CLI management, and SNMP queries and traps. MIUs also include standard console and alarm ports. The NPU is responsible for forwarding media packets along the data plane and propagating signaling packets to the control plane. Two network processors facilitate the movement of packets along both of these planes. Network information of endpoints is stored in Content Addressable Memory (CAM) by the NPU's media control application so that network address translation (NAT) can be performed on media and signaling packets. Four NIUs make up the Net-Net 9200's Ethernet interfaces that connect to the network. Only two NIUs can be active at one time, with a dedicated hot standby NIU for each primary one. All of the NIUs are connected to the NPUs via the internal GigE network to provide maximum failover protection. If any one of the 2 NPUs or 4 NIUs failover in any way, service will remain uninterrupted. The TCU processing unit converts between two media streams encoded with different codecs. This makes communication between previously incompatible devices and network deployments possible. Transcoding decisions are made on a call-by-call basis and are provisioned in concert by the media control application and the transcoding server. In a transcoded call, media packets enter the Net-Net 9200 through an NIU, traverse the NPU up to the TCU, travel back to the NPU, and out through an NIU again. The Net-Net 9200 system can recover from a card or module failure by switching to a hot standby while maintaining all call processing. Removal of an active card initiates a switchover to its hot standby when present within the chassis. SPU and Version 2.0 Acme Packet, Inc. Technical Publications 33 Proprietary and Confidential NPU processing units are deployed in a 1+1 redundancy scheme where the second SPU and NPU operate as hot standbys for their active counterparts. TCUs are deployed in a 1+1 or N+1 redundancy scheme. The N+1 scheme requires two or three installed TCUs with one card operating as a hot standby for the other active card(s). The failure of a single TCU causes the standby to become active and to take over transcoding responsibilities for the failed card. 34 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential 2 System Installation Shipment Contents Each Net-Net 9200 ships completely on one pallet. Inside this box is the Net-Net 9200 chassis, all purchased options, and an accessory kit. The following table lists the locations of the components in a Net-Net 9200 order. Item Location Net-Net 9200 Chassis On Pallet Accessory Kit On Pallet Front Fan Pack Installed in chassis Front panel grating Installed in chassis Fan Filter Installed in chassis Rear Fan Pack Installed in chassis Rack Ears Installed in chassis Power Supplies Installed in chassis SPUs Installed in chassis NPUs Installed in chassis TCUs Installed in chassis MIUs Installed in chassis NIUs Installed in chassis Power Cords In Accessory Kit Ground Cable In Accessory Kit Console Converter In Accessory Kit Cable Manager In Accessory Kit Preinstallation Caution The Net-Net 9200 shall only be installed in a restricted access location. Version 2.0 Acme Packet, Inc. Technical Publications 35 Proprietary and Confidential Your Net-Net 9200 should be located in a secured CO or data center with reliable power and cooling. When planning to install a Net-Net 9200, please adhere to the following recommendations. Tools and Parts Required and optional tools and parts for Net-Net 9200 installation are included in this section. Required The following tools and parts are required to install the Net-Net 9200 into your equipment rack. • #1 Phillips-head screwdriver • #2 Phillips-head screwdriver • 3/8” nut driver • ESD wrist strap • Rack and associated mounting hardware • Shielded Ethernet Category 5 RJ45 cables Note: The Net-Net 9200 is NOT shipped with screws, washers, and other mounting hardware for attachment to the equipment rack itself. You must obtain and use the appropriate hardware recommended by the equipment rack’s manufacturer. Recommended Unpacking • Cable labels • UPS for AC installations • Anti-static bags To unpack the Net-Net 9200 as it arrives on the shipping pallet: 1. Inspect the external packing materials and note if they are damaged in any way. 2. Cut the packing straps. 3. Remove the top portion of the shipping box. 4. Remove the accessory kit from the shipment. 5. Remove the protective foam that encases the Net-Net chassis. If you discover that any of the parts are missing or were damaged in shipment, send an e-mail to tac@acmepacket.com to request assistance. Mounting Options To prepare your system for installation into an equipment rack, you must install the rack ears on the chassis to suit your installation location. The Net-Net 9200’s standard mounting hardware installs in a 19” equipment rack in either a front- or center-mount configuration. Mounting hardware for a 23” equipment rack is available by special order. This section explains the procedures for each mounting option. Front Mount Installation For front mount installations, two mounting ears attach the Net-Net 9200 to the front rail of the equipment rack where it is mounted. The Net-Net 9200 ships in this 36 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential configuration. The image below shows the mounting ears as attached in a front mount installation. Center Mount Installation For center mount installations, the same mounting ears are reused and mounted at the halfway point on the Net-Net 9200 chassis. The ears attach to both sides of the center of the chassis. To install the rack mounting ears for a center-mount installation: 1. Remove the 4 screws that secure each rack ear to the Net-Net 9200 chassis. Perform this action for both the left and right rack ear. 2. Note the location where the rack ears will be re-mounted, halfway back on the Net-Net 9200 chassis. Version 2.0 Acme Packet, Inc. Technical Publications 37 Proprietary and Confidential 3. Attach each rack ear to the chassis using the 4 supplied screws. Chassis Preparation Mounting Guidelines Power Guidelines When preparing to install your Net-Net 9200: • Leave enough clearance, approximately 24” (60 cm), in front of the equipment rack to access the graphic display buttons, allow sufficient airflow, and remove and replace processing units. • Leave enough clearance, approximately 24” (60 cm), in the rear of the equipment rack to perform cabling tasks, perform ventilation system maintenance, allow sufficient airflow, and remove and replace interface units. • Leave enough clearance, approximately 3" (75mm) minimum side clearance to allow sufficient airflow. • Do not block the side-panel ventilation grating or rear exhaust fans in any way. • Position equipment to allow for serviceability. This will aid in chassis removal without the need to remove or loosen other equipment in the rack. When preparing to install your Net-Net 9200: • Ensure that the installation site has access to adequate power and grounding. • Net-Net 9200 may only be powered by AC or DC circuits at one time; mixed power configurations are unsupported. • Individual circuits should be available for each of the Net-Net 9200’s two power supplies. • Each AC power supply should be connected to a power circuit with a 20 AMP breaker. • Each DC power supply should be connected to a power circuit with a 40 AMP breaker. • Never use extension cords to power a Net-Net 9200. • Use grounded, 3-conductor circuits. • Minimize external sources of EMI/RFI radiation. 38 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential Environmental Guidelines Other Safety Guidelines When preparing to install your Net-Net 9200: • Adequate cooling and ventilation must be available. • Devote 7 contiguous 1.75” rack units of space (12.25” total) when planning for your Net-Net 9200 installation. • Locate the Net-Net 9200 in a clean, well-ventilated, and dust-free room. This location should also be far from areas where heat, electrical noise, and electromagnetic fields are present. When preparing to install your Net-Net 9200: • Ensure that the equipment rack is properly balanced and securely bolted to the floor. • Ensure that the equipment rack and components are properly grounded. • For AC power installations, use a regulating UPS to protect the Net-Net 9200 from power surges, voltage spikes, and power failures. • For AC power installations, ensure that your UPS can supply power for enough time to save your system data and shut down the system gracefully. Chassis Installation After attaching the mounting ears to the system chassis, you can install the chassis in the equipment rack. The Net-Net 9200’s rack ears include a teardrop shaped cut-out that is used for temporarily supporting the chassis on the equipment rack while fastening the permanent screws to secure the system in place. Two screws are placed at the midpoint of where the Net-Net 9200 chassis will rest, on each side of the equipment rack’s rack rails. The rack ears’ tear drop cut-out is set over these screws to support the Net-Net 9200 as the installation procedure is performed. Before You Begin To make the mounting process easier, you can remove the power supplies from the Net-Net 9200 chassis. We do NOT recommend that you remove processing units, interface units, or other removable components. Version 2.0 Acme Packet, Inc. Technical Publications 39 Proprietary and Confidential Installation Overview The following diagram shows one of the Net-Net 9200’s mounting ears mated to the equipment rack’s mounting rail. As shown, it occupies 7U (1.75” unit) of rack space. The mounting holes marked with an “X” correspond to the permanent screws that fasten the mounting ears to the mounting rail. Also note how the mounting flange matches when it is setting on the temporary mounting screw. Installation Tools and Parts The following tools and parts are required to install the Net-Net 9200 into your equipment rack. 40 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential • #2 Phillips-head screwdriver • Rack and mounting hardware to secure at 8 points Caution Because of the weight of the chassis, three people are required to perform the installation. To install the Net-Net 9200 chassis into an equipment rack: 1. Move the Net-Net 9200 chassis to the base of the equipment rack in correct position for mounting. 2. Position one person in front of the chassis and one person behind the chassis. Note: The third person should be nearby with screws and screwdriver, prepared to quickly fasten the chassis to the equipment rack. 3. Screw the temporary support screws into the rack. Leave a minimum of 1/8” (3.175 mm) between the rack rail and the screw head. 4. Lift the chassis and set the lower keyhole opening over the temporary screws. Note: Make sure you position the mounting ears correctly on the equipment rack’s rack rails so that all 8 screw holes are completely visible through the mounting ears’ rectangular cut-outs. If you are not Version 2.0 Acme Packet, Inc. Technical Publications 41 Proprietary and Confidential careful, you could position the mounting ears at an odd location with respect to the three holes that make up 1 unit of rack space. This situation would block some of the screw holes from being utilized. 5. Screw the chassis in place with 8 screws. Be sure that the Net-Net 9200 system chassis remains supported until you have completely installed and fastened it in the equipment rack. 6. Remove the temporary support screws. Note: At this point, refer to the "Powering On the Net-Net 9200" section of this guide before connecting power to the Net-Net 9200. Ground Installation Proper grounding of the Net-Net 9200 chassis is a required part of installation and maintenance procedures. System reliability issues or physical harm to operators may occur on Net-Net 9200 systems that are not properly grounded. Unpredictable behavior resulting for improper system grounding may include: • Unstable system performance • Garbled output on the screen • Sudden crashes • Physical damage to the Net-Net chassis and hardware components Warning: NET-NET 9200 MUST BE GROUNDED DUE TO HIGH LEAKAGE CURRENT. EARTH CONNECTION ESSENTIAL BEFORE CONNECTING SUPPLY. The Net-Net 9200 includes a grounding cable in the accessory kit which includes lugs on each end for attaching the ground cable to the Net-Net 9200 chassis. The 42 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential screws and washers used to attach the ground cable come attached to the system chassis. Ground Cable Description The ground cable is 10’ in length and includes a lug on each end. The ground lug used is a two-hole, standard barrel lug with window, #6 AWG wire, #10 stud hole, 0.63” hole spacing. A ground lug is shown below: The ground cable is encased in a yellow/green striped jacket. Ground Cable Installation Caution Always make the ground connection first and disconnect it last when installing the system in an equipment rack. To ground the Net-Net 9200 chassis: 1. Remove the two #10-32 kep nuts and washers from the ground terminals. 2. Place the two-hole ground lug over the chassis’s ground studs. Version 2.0 Acme Packet, Inc. Technical Publications 43 Proprietary and Confidential 3. Place the two provided washers over the ground lugs. 4. Secure the ground lug to the chassis with provided nuts. 5. Connect the drain end of the ground wire to a suitable grounding point at your site. Power Cord Installation The Net-Net 9200 requires one power supply to fully power the chassis. The power supply on the left side of the chassis is the “A” circuit, while the power supply on the right side of the chassis is the “B” circuit. The A circuit should be considered primary, and the B circuit should be considered the redundant power supply circuit for the Net-Net 9200 chassis. Caution AC Power Cord Installation Caution The Net-Net 9200 does not support mixing AC and DC power supplies in the same chassis. A mixed power configuration is prohibited. The supplied AC power cord has a 3-lead IEC-320 plug on the system side and a NEMA 5-20P 20 AMP plug on the supply side. Use a 20 Amp fused circuit for each AC power supply. 44 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential To install AC power cords in the Net-Net 9200 system: DC Power Cord Installation Caution Regionalized DC Power Cable 1. Locate the appropriate AC power cords for your country. These are included in the accessory kit. 2. Insert the supplied 3-lead IEC-320 plug into the IEC connector on A circuit power supply, on the left side of the rear-panel. 3. Route the AC power cord through your rack and cabling system to the power outlets. 4. Insert the supply end of the power cord into a power outlet. 5. Repeat this procedure for the redundant power circuit if applicable. The supplied DC power cord has a dual lead, latching plug and ground lug on the system side and bare, tinned ends on the supply side. Wire jacket coloring is country dependent. Use a 40 Amp fused circuit for each DC power supply. The Net-Net 9200 can be ordered with a North American (NA) or European Union (EU) DC power cable. The two power cables only differ by the jacket coloring so as to adhere to local standards. The following image shows a NA cable supply end. The black jacketed cable is used for the -48 VDC (-48V), the red jacketed cable is used for the return (RTN), and the green/yellow jacketed cable is the power ground (GND). Version 2.0 Acme Packet, Inc. Technical Publications 45 Proprietary and Confidential The following image shows an EU cable supply end. The gray jacketed cable is used for the -48 VDC (- 48V), the blue jacketed cable is used for the return (RTN), and the green/yellow jacketed cable is the power ground (GND). Cable assembly wiring is summarized in the following table: Signal (label) North America (NA) / Worldwide Cable European Union (EU) Cable - 48 VDC (-48V) Black Gray 0 VDC (RTN) Red Blue Power Ground (GND) Green/Yellow Green/Yellow To install DC power cords in the Net-Net 9200 system: 1. Locate the DC power cords. These are included in the accessory kit. 2. Insert the two pin latching connector into the DC power supply. You will hear a click to confirm positive connection. 3. Remove the grounding screw and washer from the DC power supply. 46 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential 4. Attach the single-lug ground cable to the DC power supply with the screw and washer. 5. Attach the supply ends of the DC power cable to the DC power distribution points according to your organization’s standards. Refer to the Previous Regionalized DC Power Cable (45) section. 6. Repeat this procedure for the redundant power circuit if applicable. Console Port The console is accessed through a serial connection to the Net-Net 9200’s active MIU. Each MIU contains a serial port, used primarily for permanent connection to a terminal server or other serial device. Serial Connection For the initial console connection, connect to the Net-Net 9200 over a serial console connection. Each MIU contains one RJ45 serial port for this purpose. The serial port supports the RS-232 protocol standard. In order to create a console connection to the Net-Net 9200, you need to configure the terminal hardware/software appropriately. The following table lists the terminal application’s serial configurations. Serial Connection Parameter Setting Baud Rate 115,200 bps Date Bits 8 Parity No Stop Bit 1 Flow Control None Note: Your terminal application and serial port MUST be capable of operating at 115.2 Kbps for creating a console session. Version 2.0 Acme Packet, Inc. Technical Publications 47 Proprietary and Confidential The following image shows the location of the serial port on the MIU. Pin-Out The Net-Net 9200 console port is accessed through the RJ45 jack on the MIU. Because the Net-Net 9200 does not employ any type of flow control on its RS-232 port, only the RX, TX, and GND pins are used. The following table identifies the pin assignments and signal names/descriptions for the console port. RJ45 Pin Number Description/Signal Name 3 Receive Data (RXD) 4 Ground (GND) 6 Transmit Data (TXD) Console Adapter An Acme Packet RJ45 to DB-9 serial console adapter is shipped with your Net-Net 9200. This adapter converts from a the MIU’s serial console port to a standard DB-9 serial port jack, found on a PC or laptop. Any straight-through Ethernet cable can be used between the console adapter and the Net-Net 9200. Cabling Procedure In the following procedure, a standard Ethernet cable is used to create the serial connection between your terminal device and the Net-Net 9200. To connect a console cable to the Net-Net 9200’s MIU: 1. Locate an Ethernet cable to connect to the Net-Net 9200. 48 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential 2. Insert the RJ45 connector on the end of the cable into the console port on the MIU. The release tab on the RJ45 jack clicks into place when you insert it properly. 3. Lead the console cable neatly away from the rear panel toward the cable tray. 4. Attach the supplied console adapter to the far end of the Ethernet cable you plugged into the Net-Net 9200’s console port. 5. Plug this console adapter into any standard DB-9 serial port such as one on a laptop or desktop workstation. Alarm Port The Net-Net 9200 features a flexible alarm control signal interface that can be used in a Central Office (CO) location to electrically indicate when internal alarms are generated. The Net-Net 9200 uses alarm levels that correspond to three levels of service-disrupting incidents. When any of the three alarm levels is generated, the corresponding circuit for that level on the alarm port is closed. Alarm Levels The following table lists the three alarm levels: Alarm Type Description Minor Functionality has been impaired to a small degree (e.g., a single fan has failed). Version 2.0 Acme Packet, Inc. Technical Publications 49 Proprietary and Confidential Alarm Type Description Major Pending failures or unexpected events (e.g., an LOS). Critical Catastrophic condition has occurred (e.g., the system is overheating). Interface The alarm port uses a standard RJ45 connector. The following image shows the location of the alarm port on the MIU: Pin-out The following table lists the pin assignments for the alarm port using a RJ45 connector. Pin Number Signal Name/Description 1 Minor Alarm (Pin 1) 2 Minor Alarm (Pin 2) 3 Major Alarm (Pin 1) 4 Major Alarm (Pin 2) 5 Critical Alarm (Pin 1) 6 Critical Alarm (Pin 2) 7 Ground 8 Ground The following image shows the location of the alarm port on the MIU. Cabling Procedure To connect the alarm cable to the MIU: 1. Locate the alarm cable you plan to connect to the Net-Net 9200. 50 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential 2. Insert the RJ45 connector on the end of the alarm cable into the alarm port. The release tab on the RJ45 jack clicks into place when you insert it properly. (The above diagram shows one management network port connection on the left, in addition to the console and alarm ports) Lead the alarm cable neatly away from the MIU toward any alarm monitoring equipment. Management Network Cabling MIU network ports are used for management and maintenance applications. Upon initial boot-up, these Ethernet ports are not configured. You must first log in to the Net-Net 9200 over a console connection to configure the MIU Ethernet ports for use. Once the management network interface is configured, it should be used for the following: MIU Trispeed Ports • Maintenance activities • Application log retrieval • Software upgrades • System configuration • Telnet, SSH, SNMP, FTP, and SFTP connections This section explains how to connect Ethernet cables to the Net-Net 9200’s MIU. The term trispeed refers to the MIU Ethernet ports being capable of 10/100/1000Base-T transmission speeds. Shielded Category 5 or 6 Ethernet cables with RJ45 jacks are used for connecting the Net-Net 9200 to the management network. Autonegotiation should be enabled on the Ethernet switch which the MIUs connect with. You should keep Ethernet cables separated from power cables by at least 60mm where possible and never run them in the same channel of a trunking system without segregation. Note: Perform all cabling procedures according to the established standards for your organization. Remember to connect the second MIU to your management network in order to provide true HA redundancy. Version 2.0 Acme Packet, Inc. Technical Publications 51 Proprietary and Confidential The following image shows the location of the trispeed Ethernet ports on the MIU. Cabling Procedures To connect Ethernet cables to the MIUs Ethernet ports: 1. Locate the Ethernet cables you plan to connect to the Net-Net 9200’s MIU. 2. Insert the Ethernet cable’s RJ45 jack into an Ethernet port of the Net-Net 9200’s MIU. The release tab on the RJ45 jack will click into place when you insert it properly. 3. Route the cable away from the MIU toward the cable tray and up (or down) the equipment rack. 4. Repeat Steps 1 through 3 for each additional Ethernet cable you connect to an MIU. Media Network Cabling The Net-Net 9200 has multiple media network ports located on the NIUs. Media network cabling refers to the connections between the physical interface units and the production network. These connections carry the media and signaling traffic that the Net-Net 9200 processes and forwards. You can connect and disconnect copper Ethernet and GigE optical cables while the Net-Net 9200 is operational. Not every port needs to be utilized for proper operation. However, when a cable is disconnected and the link is lost, an alarm is generated. Quad Copper NIU Cabling This section explains how to cable a Net-Net 9200 configured with Quad Copper NIUs. Standard Ethernet cables with RJ45 jacks are used for connecting the Net-Net 9200’s NIUs to your network. We strongly recommend using fully shielded Category 5 or 6 Ethernet cables to ensure reliability and immunity from interference. You should keep Ethernet cables separated from power cables by at least 60mm where possible and never run them in the same channel of a trunking system without segregation. 52 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential Procedures Note: Perform all cabling procedures according to the established standards for your organization. To connect Ethernet cables to the quad copper NIUs: 1. Locate the Ethernet cables you plan to connect to the Net-Net 9200. 2. Insert the RJ45 jack on the end of the Ethernet cable into the assigned Ethernet port on the NIU. The release tab on the RJ45 jack will click into place when you insert it properly. 3. Route the cable away from the NIU toward the cable tray and up (or down) the equipment rack. 4. Repeat Steps 1 through 3 for each additional Ethernet cable you connect to an NIU. Version 2.0 Acme Packet, Inc. Technical Publications 53 Proprietary and Confidential GigE Optical Cabling This section explains how to cable a Net-Net 9200 configured with quad SFP GigE optical NIUs. Standard single mode or multimode fiber optic cabling with duplex LC connectors is used to connect the Net-Net 9200’s optical NIUs to your network. Fiber Optic Cable Handling When handling a fiber optic cable: Procedures • Never touch the polished end of fiber cable. • To prevent serious eye damage, never look directly into a fiber optic cable connector or mating adapter. • Clean all fiber optics before installing into your network according to prescribed procedures. • Ensure that the bend radius of your fiber cables is kept to a minimum of 3” or that specified by the fiber cable manufacturer. • Perform all cabling procedures according to the established standards for your organization. To connect network GigE optical cabling to the GigE optical NIUs: 1. Locate the GigE fiber optic cables you plan to connect to the Net-Net 9200. 2. Remove the protective dust covers from the NIU’s duplex LC jack. 3. Insert the duplex LC connector on the end of the fiber cable to an optical transceiver port on the NIU. The connector should click and lock in place when you insert it properly. 4. Route the cable away from the NIU toward the cable tray and up (or down) the equipment rack. 54 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential 5. Repeat Steps 1 through 4 for each additional fiber optic cable you connect to your Net-Net 9200. Cable Management System The Net-Net 9200’s cable manager is used to neatly route media and maintenance cabling to and from the Net-Net 9200 chassis. The insulated cable manager guides cables to each interface unit. This helps keep cables traceable and untangled in the equipment rack. The cable manager is shipped in the accessory kit with three screws. Version 2.0 Acme Packet, Inc. Technical Publications 55 Proprietary and Confidential Procedures 1. Note the three screw holes on the rear of the Net-Net 9200 chassis. 2. Attach the cable manager to the Net-Net 9200 chassis with the three provided screws. 56 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential 3 Initial Setup Introduction This chapter describes Net-Net 9200 startup which involves two tasks: • Powering on the Net-Net 9200. • Creating the first console connection to the Net-Net 9200. You can perform these actions in any order. However, if your console connection is configured first, you can observe the booting process as your Net-Net 9200 goes online. Creating a Console Connection This section explains how to create a console connection between a terminal application and the Net-Net 9200. Prerequisites In order to create a console connection to the Net-Net 9200, you need to configure the terminal hardware/software appropriately. The terminal application’s serial configurations should be as follows: Serial Connection Parameter Setting Baud Rate 115,200 bps Date Bits 8 Parity No Stop Bit 1 Flow Control None Note: Your terminal application and serial port MUST be capable of operating at 115.2 Kbps for creating a console session. Creating a Console Connection To create a console connection: 1. Set the terminal application’s parameters to match the Net-Net 9200’s default parameters listed in the table above. These settings are standard serial connection parameters, commonly referred to as 8N1. 2. Refer the "Console Port" section for how to connect your PC or terminal server to the Net-Net 9200’s console port. 3. If the Net-Net 9200 is already powered on, press the Enter key a few times to activate the console connection. When ACLI text is displayed on the screen, the console connection has been successfully created. 4. If you have created the console connection before powering up the Net-Net 9200, you can watch the boot process as it displays on your screen. Version 2.0 Acme Packet, Inc. Technical Publications 57 Proprietary and Confidential Powering On the Net-Net 9200 This section explains how to power on your Net-Net 9200. Perform the following procedures after you have connected your Net-Net 9200 to the ground and power systems. Both the AC and DC power supplies are shipped in the ON position. Therefore you are only required to apply a live current source to the power supplies. To power on the Net-Net 9200 hardware: 1. Ensure that the enable switch is set to the ON position on all power supplies. The side labeled 1 is on and side labeled 0 side is off. ON/OFF switch 2. Turn on the circuit breaker or a local switch that powers the Net-Net 9200’s Acircuit power supply. 3. For Net-Net 9200s with redundant power, immediately power up the Net-Net 9200’s B-circuit power supply. 4. The power LEDs on all on all power supplies and the front control panel should be illuminated. Creating the Initial Console Connection Once you have powered on the Net-Net 9200, established the console connection, and a runtime image has been loaded, you are ready to login and begin configuring the system. After the Net-Net 9200 has initialized, the ACLI login prompt appears in your terminal application as follows: User Access Verification Password: If the Net-Net 9200 completed booting before you connected to the console port, press the <Enter> key a few times to activate the console connection. System access in the following procedure uses the default User and Superuser passwords. If you do not have the default passwords, please send an email to tac@acmepacket.com. 1. At the ACLI Password prompt, enter the default system User password and press <return>. Your entries are not echoed on the screen. User Access Verification Password: ACMEPACKET> 58 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential From the User prompt you can view various configuration states and operating statistics on the Net-Net 9200, but you cannot configure anything. 2. Type enable and press <return> to enter Superuser mode. The prompt to enter the superuser password appears. ACMEPACKET> enable Password: 3. Enter the Superuser password and press <return>. The system prompt will terminate with a pound sign instead of a closed-angle-bracket to let you know are in Superuser mode. Password: ACMEPACKET# 4. You can now begin configuring your Net-Net 9200. If you have any questions about booting or powering on your system, contact your Acme Packet customer support representative directly or email: tac@acmepacket.com. Version 2.0 Acme Packet, Inc. Technical Publications 59 Proprietary and Confidential 60 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential 4 Graphic Display Graphic Display The Net-Net 9200 features a front-panel 4-line graphic display, which is visible at all times. The display has three navigation buttons which are used to scroll through the menus and information available. The graphic display reports real-time status, alarms, and general system information without using a console, Telnet, or SSH connection into the Net-Net 9200. Graphic Display Navigation Three navigation buttons are located to the right of the display. These are used to scroll through display menus and select the information to view on the graphic display. graphic display navigation buttons The following table lists the function of each graphic display button. Button Description Up Scrolls up to the previous menu or display items, one line at a time. Down Scrolls down to the next menu or display items, one line at a time. Enter Selects the menu or display item that appears in the graphic display window or refreshes the display. Graphic Display Menus The Net-Net 9200’s graphic display lets you access the five display menus for quick access to the system’s current status. Top Menu The top menu provides top-level access to information in distinct categories of system functionality: Version 2.0 Acme Packet, Inc. Technical Publications 61 Proprietary and Confidential To access the top menu from the base display or alarm display: 1. Press the Enter button. The first entry in the top menu appears. 2. Press the Up and Down buttons to scroll through the top menu categories. The top menu will roll over when the top or bottom of the menu is reached. The top menu displays one category at a time. You must press the Enter button to select a displayed category and show its submenu information. After 30 seconds of displaying a menu option or submenu information without any user input, the system automatically returns to the base display during normal operating conditions or to the alarm display during an alarm condition. 62 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential The following diagram shows the complete menu of items available from the graphic display. Lines in black indicate results from pressing the Up or Down buttons. Lines in blue indicate results from pressing the Enter button. ENVIRONMENT The ENVIRONMENT display allows you to view information about the hardware’s operational status. Categories include whole system temperature status, whole system fan status, and whole system voltage status. The display reports the most severe alarm currently active on the Net-Net 9200 for the corresponding category. The graphic display presents the following information in the order listed: • Temperature • Fan Speed • Voltage Environmental conditions: Temperature:NONE Fan Speed: NONE Voltage: NONE To use the ENVIRONMENT menu in the graphic display: CARDS 1. From the top menu of the graphic display, press the Enter button. 2. Press the Up or Down buttons to scroll to the ENVIRONMENT selection. 3. Press the Enter button. The ENVIRONMENT information is displayed. 4. Press the Up or Down button to scroll to the RETURN selection. 5. Press the Enter button to return to the Top Menu The CARDS display allows you to view the status of currently installed processing and interface units. The graphic display presents the following information: Version 2.0 Acme Packet, Inc. Technical Publications 63 Proprietary and Confidential • Card type and number • Chassis slot where installed • Health score • Card’s alarm state Card Status: SPU 0 SLOT 0 Health Score: 100 State: NORMAL To use the CARDS menu in the graphic display: INTERFACE 1. From the top menu of the graphic display, press the Enter button. 2. Press the Up or Down buttons to scroll to the CARDS selection. 3. Press the Enter button. The CARDS information is displayed. 4. Press the Up or Down button to scroll through all installed cards. 5. Press the Up or Down button to scroll to the RETURN selection. 6. Press the Enter button to return to the Top Menu The INTERFACE menu allows you to scroll through a list of all configured physical interfaces. Media and management physical interfaces appear in the list. The following information is displayed for each configured interface you scroll to: • Interface type, slot, port: interface status • Input packets, output packets Input error packets, output error packets Media s0 p0 UP PKT IN: 1,001KOUT: 223K ERR IN: 0 OUT: 0 To use the INTERFACE menu in the graphic display: 1. From the top menu of the graphic display, press the Enter button. 2. Press the Up or Down button to scroll to the INTERFACE selection. 3. Press the Enter button. 4. Press the Up or Down button to scroll through the list of configured physical interfaces. 5. Press the Enter button to refresh the display. 6. Press the Up or Down button to scroll to the RETURN selection. Press the Enter button to return to the Top Menu. SYSTEM The SYSTEM display allows you to view boot parameters, system software build information, and current time. The following information displays over three screens in the graphic display in the order listed: 64 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential • Boot Parameters— The Boot Parameters selection displays the IP information necessary to connect to the first Ethernet interface located on MIU 0. This interface is used primarily for maintenance, configuration, and downloading software images. Boot Parameters INET: 192.168.0.2 MASK: ffff0000 GW: 192.168.0.1 • Net-Net 9200 software version and creation date: Software Version: 7.0.0 b10 01/01/2009 • Current time of day, and system uptime: Current Time: 18:33:21 349, 10:23:20 To use the SYSTEM menu in the graphic display: ACTIVITY 1. From the top menu of the graphic display, press the Enter button. 2. Press the Up or Down button to scroll to the SYSTEM selection. 3. Press the Enter button. The first screen in the SYSTEM menu is displayed. 4. Press the Up or Down button to scroll through the three SYSTEM screens. You can press the Enter button on the Time screen to update its display. 5. Press the Up or Down button to scroll to the RETURN selection. 6. Press the Enter button to return to the Top Menu. The ACTIVITY display allows you to view current Net-Net system traffic statistics. These statistics provide a real-time snapshot of the capacity at which the system is operating. The following information is displayed on the Net-Net system’s ACTIVITY display in the order listed: • Number of sessions, sessions per minute, sessions per hour: 20000 Sessions 12000 Sessions/Minute 720000 Sessions/Hour • Number of flows, flows per minute, flows per hour: 40000 Flows 24000 Flows/Minute 1440000 Flows/Hour • Number of used ports, number of free ports: 80000 Used Ports 100000 Free Ports To use the ACTIVITY menu in the graphic display: 1. From the top menu of the graphic display, press the Enter button. 2. Press the Up or Down button to scroll to the ACTIVITY selection. Version 2.0 Acme Packet, Inc. Technical Publications 65 Proprietary and Confidential RETURN 3. Press the Enter button. The first screen in the ACTIVITY menu is displayed. 4. Press the Up or Down button to scroll through the three ACTIVITY screens. You can press the Enter button on any of the screen to update the display with the most recent statistics. 5. Press the Up or Down button to scroll to the RETURN selection. 6. Press the Enter button to return to the Top Menu Pressing the Enter button for the RETURN selection returns you to the base display during normal operating conditions or to the alarm display during an alarm condition. External Alarms The Net-Net 9200 chassis's graphic display area provides an external view of alarm information. There are three external alarm indicators: • The Alarm Active LED illuminates when an alarm occurs. • The 4-line VFD graphic display blinks text that indicates current link and hardware alarms, and their counts. • The dry contact alarm port connected to a light or buzzer turns on when the appropriate alarming criteria is met. The following image shows the location of the graphic display’s alarm interfaces: Alarm Active LED VFD Graphic Display Alarm Silence button Alarm Silence Button Pressing the Alarm Silence button twice affects each external alarm indicator individually. The second press is a second user confirmation of the action. The following are applicable to Link and Hardware alarms only. • An illuminated Alarm Active LED will go dark. If the alarm that triggered the Alarm LED is re-occurs, the alarm LED will re-illuminate. • The display on the VFD will return to a steady non-alarmed state. If the alarm that triggered the VFD alert re-occurs, the VFD will blink text that indicates current alarms. • The external dry contacts will open (turn off), returning to non-error state. If alarms are re-triggered the dry contact alarm ports will NOT close. The dry contacts will close (turn on) again if a new alarm is triggered or if the original alarm clears then returns. Note: The internal alarm table in memory is NOT affected by pressing the Alarm Silence Button. 66 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential When an alarm with Critical severity occurs, pressing the Alarm Silence button will not turn off the external alarms, it must clear internally for the buzzer or light to turn off. Pressing the Alarm Silence Button Press the Alarm Silence button once and the display changes to the following: Sure: Press Alarm CLR No: Press other key Press the Alarm Silence button again to confirm and silence external alarms and produce the results as described above. To abort, press any other key on the graphic display or wait approximately 30 seconds to return to the alarm display. VFD • Emergency and Critical alarms invoke the VFD to display an alarm condition. • Critical system alarms appear as flashing on the VFD. • NIU & MIU link alarms appear on the on the VFD. • Major and Minor alarms do not produce any alarm indication on the VFD. Version 2.0 Acme Packet, Inc. Technical Publications 67 Proprietary and Confidential 68 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential 5 System Maintenance System Shutdown When removing a Net-Net 9200 from a network, be mindful of all systems and network entities that may be affected by this event. In addition to routing calls around the Net-Net 9200 you must also prepare network monitoring and health systems to accommodate the loss of a network element. Specific procedures for removing the Net-Net 9200 from your network are beyond the scope of this document. After the Net-Net 9200 is no longer transporting media or signaling traffic you can shut the system down by removing power from all power supplies at once. Power Supply Removal and Replacement Power Supply Removal Before removing a power supply, shut off power at the circuit breaker. Caution Do NOT remove a power supply with the power cord plugged in. Remove all power sources from the power supply before performing the following procedure. Caution Both power supplies must be the same type AC or . The NetNet SBC power supplies must be populated with two identical power supplies made by the same vendor. The vendor is identified by the label on top of the power supply. Version 2.0 Acme Packet, Inc. Technical Publications 69 Proprietary and Confidential AC Power Supply Removal To remove an AC power supply from the Net-Net 9200 chassis: 1. Remove the AC power supply cable. 2. Pivot the release lever downwards. This will disengage the power supply from the midplane and push the power supply of the chassis. 3. Hold the release lever and pull the power supply out of the power supply bay. 70 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential 4. DC Power Supply Removal Continue to pull the power supply out of the chassis until it has been completely removed. To remove a DC power supply from the Net-Net 9200 chassis: 1. Unscrew and remove the DC power supply’s ground cable. Then press down on the latching power connector’s catch and pull the plug out of the power supply. 2. Pivot the release lever downwards. This will disengage the power supply from the midplane and push the power supply out of the chassis. Version 2.0 Acme Packet, Inc. Technical Publications 71 Proprietary and Confidential 3. Hold the release lever and pull the power supply out of the power supply bay. Continue to pull the power supply out of the chassis until it has been completely removed. Power Supply Installation Power supplies can be installed in the Net-Net 9200 chassis before or after the chassis is mounted in an equipment rack. For ease of installation, you can install the power supply in the Net-Net 9200 after the chassis is securely mounted in an equipment rack. Caution AC Power Supply Installation Always disconnect the power to a power supply when working near, installing, removing, or replacing it. To install an AC power supply in the Net-Net 9200 chassis: 1. Locate the power supply. 72 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential 2. Locate the empty slot in which you will install a power supply. 3. Insert the power supply into the power supply bay located on the rear panel of the Net-Net 9200 chassis in the orientation shown below. 4. Push the power supply completely into the power supply bay. Make sure that the power supply handle is rotated 90 degree from vertical. You will feel it make a solid connection with the midplane. Version 2.0 Acme Packet, Inc. Technical Publications 73 Proprietary and Confidential 5. Rotate the handle upward. This draws the power supply completely into the chassis and completes the connection with the mid-plane. 6. Repeat this procedure for the second AC power supply if applicable. Continue to the "AC Power Cord Installation" procedures. DC Power Supply Installation To install a DC power supply in the Net-Net 9200 chassis: 1. Locate the power supply. 2. Locate the empty slot in which you will install a power supply. 3. Insert the power supply into the power supply bay located on the rear panel of the Net-Net 9200 chassis in the orientation shown below. 74 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential 4. Push the power supply completely into the power supply bay. Make sure that the power supply handle is rotated 90 degree from vertical. You will feel it make a solid connection with the midplane. 5. Rotate the handle upward. This draws the power supply completely into the chassis and completes the connection with the mid-plane. 6. Repeat this procedure for the second DC power supply if applicable. Continue to the "DC Power Cord Installation" procedures. ESD Grounding ESD Grounding When performing maintenance on Net-Net 9200 components, you must ground yourself to the chassis with an ESD wrist strap. An ESD wrist strap is used to channel static electricity to ground. Proper grounding is essential for handling static-sensitive equipment such as processing and interface units. The Net-Net 9200 has two grounding jacks, one on the front and one on the back of the chassis. These jacks accept banana plugs. You fasten the wrist-side of the ESD wrist strap to your wrist, and the ground side of the wrist strap is plugged into the Net-Net 9200 chassis. Note: An ESD wrist strap is not shipped with your Net-Net 9200. To connect an ESD wrist strap to the Net-Net 9200 Chassis: Version 2.0 Acme Packet, Inc. Technical Publications 75 Proprietary and Confidential 1. Locate the banana jack on the side of the chassis where you are working. Rear Panel Front-Panel 2. Insert the banana plug into the jack. 3. Attach the wrist strap to your wrist using the procedures that accompany the ESD wrist strap. Begin performing maintenance on the Net-Net 9200. 76 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential Processing and Interface Unit Maintenance and Installation This section explains how to remove and replace processing and interface units. Both procedures are similar to each other. Caution Processing Unit Removal Make sure you are properly grounded to the system chassis with an ESD strap before removing a processing or interface unit. To remove a processing unit: 1. Unscrew the two thumb screws located on each side of the processing unit with a #2 Phillips screwdriver. The screws are spring-loaded and will be pushed forward, but will not fall out of the processing unit. 2. Place one or two fingers behind the slide latches and push each one toward the center of the processing unit. This action sends a signal to the SPU to shut down the card and perform all switchover actions if the system is powered up. Each slide latch travels 0.28 inches (0.71 cm) before stopping. Version 2.0 Acme Packet, Inc. Technical Publications 77 Proprietary and Confidential 3. Hold each ejector lever between your thumb and index finger and pivot each lever away from the center of the processing unit. This action disengages the processing unit from the mid-plane, severing all electrical contact to the processing unit. 4. Hold the processing unit’s front bezel and pull it out of the chassis. The processing unit rides on the card rails until it is completely removed from the chassis. 5. Caution Processing Unit Replacement Place the processing unit in an anti-static bag, and in a safe place. Never leave an card slot open for an extended period of time—this exposes the system to EMI and RFI and reduces the ventilation system’s effectiveness. If you anticipate needing a blank card to cover an empty processor or interface unit slot, please contact tac@acmepacket.com. To replace a processing unit: 78 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential 1. Insert the processing unit into the flared opening of the upper and lower slide rails. The rails guide the processing unit to engage the mid-plane connector squarely. 2. Push the processing unit completely into the Net-Net 9200 chassis, until it is almost flush with the front face of the chassis. Make sure that the slide latches are pushed toward the center of the card before proceeding. 3. Swing the ejector levers so that they are perpendicular to the front face of the Net-Net 9200. 4. Pivot the ejector levers inward toward the mid plane, making sure that the notch on the outer side of each ejector lever catches the processing unit frame’s front lip on the front of the chassis. Version 2.0 Acme Packet, Inc. Technical Publications 79 Proprietary and Confidential This action draws the processing unit fully into the chassis. 5. Push the ejector levers completely against the processing unit’s front panel. You will feel resistance when inserting processing units into the chassis from the EMI mesh gasket pressing on adjacent cards or on the chassis. 6. Slide the slide latches away from the center of the of the processing unit. Each slide latch travels 0.28 inches (0.71 cm) before stopping. Each slide latch covers the cut-out portion of the ejector levers: 80 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential 7. Interface Unit Removal Screw the thumb screws into the chassis with a #2 Phillips screwdriver. This creates the final connection between the processing unit and the chassis. The procedure used to remove an interface unit is similar to the processing unit removal procedure. To remove an interface unit: 1. Unscrew the two screws located on each side of the interface unit with a #2 Phillips screwdriver. The screws are spring-loaded and will be pushed forward, but will not fall out of the interface unit. 2. Place one or two fingers behind the slide latches and push each one toward the center of the interface unit. This action sends a signal to the SPU to shut down the card and perform all switchover actions. Each slide latch travels 0.28 inches (0.71 cm) before stopping. Version 2.0 Acme Packet, Inc. Technical Publications 81 Proprietary and Confidential 3. Hold each ejector lever between your thumb and index finger and pivot each lever away from the center of the interface unit. This action disengages the interface unit from the mid-plane severing all electrical contact to the interface unit. 4. Hold the interface unit’s front bezel and pull it out of the chassis. The interface unit rides on the card rails until it is completely removed from the chassis. 5. Caution Interface Unit Replacement Place the interface unit in an anti-static bag, and in a safe place. Never leave an card slot open for an extended period of time—this exposes the system to EMI/RFI interference and reduces the ventilation system’s effectiveness. The procedure used to replace an interface unit is similar to the processing unit replacement procedure. To replace an interface unit: 82 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential 1. Insert the interface unit into the flared opening of the upper and lower slide rails. The rails guide the interface unit to engage the mid-plane connector squarely. 2. Push the interface unit all the way into the Net-Net 9200 chassis, until it is almost flush with the rear face of the chassis. Make sure that the slide latches are pushed toward the center of the card before proceeding. 3. Swing the ejector levers so that they are perpendicular to the front face of the Net-Net 9200. 4. Pivot the ejector levers inward toward the mid-plane, making sure that the notch on the outer side of each ejector lever catches the interface unit frame’s front lip on the rear of the chassis. This action draws the interface unit fully into the chassis. Version 2.0 Acme Packet, Inc. Technical Publications 83 Proprietary and Confidential 5. Push the ejector levers completely against the interface unit’s front panel. You will feel resistance when inserting interface units into the chassis from the EMI mesh gaskets pressing on adjacent cards or the chassis. 6. Slide the slide latches away from the center of the of the interface unit. Each slide latch travels 0.28 inches (0.71 cm) before stopping. Each slide latch covers the cut-out portion of the ejector levers: 84 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential 7. Screw the card into the chassis with a #2 Phillips screwdriver. This creates the final connection between the interface unit and the chassis. Cooling System Maintenance Introduction The fan modules are user-serviceable, hot-swappable components. If the Net-Net 9200 experiences a fan module malfunction, you must remove the malfunctioning part and replace it with a functional one. The hot-swappable fan module removal and replacement procedures require that you have a replacement fan module on hand. In order to maintain system operations, you must be able to remove the malfunctioning fan module and replace it with a functioning one within a 30 minute window to prevent the system from overheating. Caution An over temperature condition can stop packet-processing and compromise system stability. Caution If your Net-Net 9200 has a plastic air scoop on the front panel, please contact your customer representative at tac@acmepacket.com before hot swapping any fan trays. Procedures Removing the Front Fan Module To remove the front-panel ventilation assembly: Version 2.0 Acme Packet, Inc. Technical Publications 85 Proprietary and Confidential 1. Unscrew the two captive screws that secure the front-panel grating to the NetNet 9200 chassis with a #2 Phillips screwdriver. 2. Remove the front-panel grating and set it aside. You will see the fan tray on the left side of the ventilation channel and the air filter on the right. 86 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential Replacing the Front Fan Module 3. Hold the fan tray handle and pull the fan tray straight out of the chassis and set it aside. 4. Place the fan tray in a safe place. Replacing the front-panel ventilation assembly is the reverse procedure as removing it. To replace the front-panel ventilation assembly: 1. Notice the guide rail inside the front-panel ventilation channel; the fan tray is inserted to the left of the rail. Version 2.0 Acme Packet, Inc. Technical Publications 87 Proprietary and Confidential 2. Insert the fan tray into the ventilation channel. The fan tray is oriented with the handle closer to the inside of the chassis and with the power connector oriented on the top side. 3. Push the fan tray completely into the chassis until it stops. 88 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential Removing the Rear Fan Module 4. Place the front-panel grating directly over the ventilation channel, and screw in the two captive screws to secure the assembly in place with a #2 Phillips head screwdriver. 1. Unscrew the four captive screws that secure the rear-panel fan module to the Net-Net9200 chassis with a #2 Phillips screwdriver. Version 2.0 Acme Packet, Inc. Technical Publications 89 Proprietary and Confidential Replacing the Rear Fan Module 2. Hold onto the left two captive screws and pull the rear-panel fan module straight out of the chassis. 3. Place the rear-panel fan module in a safe place. 1. Notice the two plastic rails inside the rear-panel ventilation channel; they guide the upper and lower edges of the rear-panel fan module into the Net-Net 9200 chassis. 90 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential 2. Insert the rear-panel fan module into the ventilation channel as shown below. Make sure that the fan module’s frame is properly inserted into the upper and lower plastic rails. 3. Push the rear-panel fan module all the way into to chassis. You will feel extra resistance just before the fan module makes contact with the power and monitoring connector. Version 2.0 Acme Packet, Inc. Technical Publications 91 Proprietary and Confidential 4. Fan Filter Replacement Screw the four captive screws into the chassis with a #2 Phillips screwdriver to complete the rear-panel fan module replacement procedure. The Net-Net 9200 air filter removes airborne particles before they are drawn into the Net-Net 9200 chassis. The front fan pack has an upper and lower fan filter rail in which the fan filter rests. The side of the fan filter with the metal cross-grating is positioned closer to the system midplane. The exposed side of the filter is the air-intake side, and faces the outer chassis wall. An arrow that shows the direction of airflow is printed on top of the filter’s metal frame. grating side (closer to midplane) exposed side (closer to chassis wall) The fan filter should be replaced at 3-month intervals, or sooner depending on its condition. To remove the fan filter: 92 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential 1. Remove the front-panel ventilation grating from the Net-net 9200 chassis using a #2 Phillips head screwdriver. 2. Pull the fan filter directly out of the fan pack’s rails. Use the plastic pull tab to gain a grip on the fan filter. Version 2.0 Acme Packet, Inc. Technical Publications 93 Proprietary and Confidential 3. Place a new filter in the ventilation channel to the right of the guide rail. Note the marking stamped on the filter that indicates the direction of airflow. 4. Insert the fan filter into the chassis, sliding them along the guide rails. 5. Replace the front-panel ventilation grating on the Net-Net 9200 chassis. TCM Installation The Net-Net 9200 uses DSP daughtercards - transcoder modules (TCM) to power transcoding applications. Each TCU can accept up to 4 TCMs. Only the TCM in location D, which is installed last, uses a heatsink. To install a fourth TCM on a TCU, please contact customer service at tac@acmepacket.com. 94 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential TCM Installation Order TCM locations on a TCU are identified as shown in the following diagram. When populating a TCU with TCMs, the mandatory installation order is: Location A Location B - Location C - Location D. Caution TCU Population Order Never install a TCM without a heatsink in the D location. Based on the transcoding capacity and redundancy, TCUs must be populated with a set number of TCMs according to the following table. Number of TCMs Number of TCUs Transcoding Capacity (Calls) Transcoding Redundancy (Calls) 1 1 1000 0 2 2 2000 1000 4 2 4000 2000 6 2 6000 3000 8 2 8000 4000 12 3 8000 8000 Alternate Configuration: TCM Preinstallation Number of TCMs Number of TCUs Transcoding Capacity (Calls) Transcoding Redundancy (Calls) 3 3 2000 2000 6 3 4000 4000 9 3 6000 6000 When installing or removing TCMs, you must move the TCUs to an appropriate maintenance location, such as a grounded workbench. Version 2.0 Acme Packet, Inc. Technical Publications 95 Proprietary and Confidential Caution DO NOT perform TCM card maintenance on a TCU that is not fully removed from the Net-Net 9200 chassis. Once a TCU has been removed from the Net-Net 9200 chassis and is placed on your workbench, TCM installation is straightforward. The TCM attaches electrically to the TCU by four board-to-board connectors. In addition, it is secured to the TCU by four screws. Caution TCM Installation Before handling a TCM, follow proper ESD Grounding procedures. Failure to do so could damage the TCM or the TCU processing unit. 1. Note the region where the TCM attaches to the TCU. In the photograph below, the four TCM connectors are circled. The TCM plugs into place here. TCM CONNECTORS 96 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential 2. Note the four board-to-board connectors in the following photograph that shows the chip side of the TCM. TCM CONNECTORS 3. Place the TCM on the TCU by mating the board-to-board connectors. The TCM lines up with four threaded stand-offs so you can screw it to the TCU in the next step. Note: Ensure that the plastic air deflector that runs parallel to the TCU bezel does not get trapped by the TCM. Version 2.0 Acme Packet, Inc. Technical Publications 97 Proprietary and Confidential 4. Screw the TCM to the TCU at four points with the supplied screws. 5. Install any additional TCMs and re-insert the TCU into the Net-Net 9200 chassis. 98 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential 6 Safety Introduction This chapter provides an overview of the recommended safety precautions for installing, removing, and operating the Net-Net 9200. Before you install your Net-Net 9200, we recommend that you review the contents of this chapter and the System Installation chapter. Both chapters provide information intended to protect you and your Net-Net 9200 from experiencing any harm during the installation process. These chapters also provide information that helps to keep your Net-Net 9200 functioning properly and keep it from damage. General Safety To ensure general safety, follow the safety precautions listed in this section. • To avoid overheating the system, do not block the air inlets or the fan module, or otherwise obstruct airflow to the system. Keep the area around the Net-Net 9200 clean and clutter-free. • Aside from the fan module and filter, power supply, and physical interface units, there are no (FRU) parts inside the Net-Net 9200 chassis. Only professionals trained to maintain, adjust, or repair the Net-Net 9200 may provide these services. • Looking into a fiber optic cable can cause eye damage. Never look directly into the end of the fiber optic cables. Instead, use a fiber optic power meter to determine if power is present. • Adhere to the "Environmental Specifications" section in the Specifications chapter of this guide. • Read and understand all notes of warning and caution included in the Net-Net 9200 documentation. These warnings and cautions are designed to keep you safe and protect the Net-Net 9200 from damage. Electrical Safety To protect yourself from harm and the Net-Net 9200 from damage, follow these electrical safety precautions: • Do not insert any foreign object in any processing or interface unit slot, power supply bay, or ventilation bay. • Note the locations of the power supply switches on the Net-Net 9200, and the location of the emergency power-off switch for the room where the Net-Net 9200 is located. • If an electrical accident occurs turn the power source to the OFF position. Then turn the power supply switch to the OFF position. Then remove the power cord from the 9200 power supplies. • Always disconnect the power from the system when removing a Net-Net 9200 from its rack • When disconnecting power: Version 2.0 Acme Packet, Inc. Technical Publications 99 Proprietary and Confidential • Remove power to the system at the circuit breaker. • Unplug or unscrew the power cords from the power supplies. • Use grounded power cords that are plugged into grounded electrical outlets. • Never use extension cords to power a Net-Net 9200. • Ensure that the installation facilities follows electrical code standards. There needs to be grounding systems and a grounded rack structure or local grounding bus bar. • When installing the Net-Net 9200 in an equipment rack, always make the ground connection first and disconnect it last upon uninstallation. • Use shielded Category 5, RJ45 cables for all 10/100/1000 Ethernet connections to protect the Net-Net 9200 from potential damage. • To avoid making a complete circuit (which causes electrical shock), use only one hand when working with powered-on electrical equipment. • Use caution when using electrically conductive tools around the Net-Net 9200. • Remove jewelry before working on the Net-Net 9200. Battery Warning Caution RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. dISPOSE OF USED BATTERY ACCORDING TO THE INSTRUCTIONS. Caution Perchlorate Material—Special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate. ESD Safety To protect the Net-Net 9200’s delicate electronic components from damage due to static electricity, always follow the appropriate ESD procedures and wear the proper protective devices (such as an ESD wrist strap) when handling any and all Net-Net 9200 hardware and while performing any Net-Net 9200 hardware procedures. Precautions To protect your equipment from ESD, follow these ESD safety precautions: • Ensure that the Net-Net 9200 is properly grounded. • Use a grounded ESD wrist strap when working on the Net-Net 9200 to prevent static discharge. • To avoid damaging ESD-sensitive hardware, discharge all static electricity from your body before working directly with the Net-Net 9200 chassis by touching a grounded object. 100 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential Environmental, Safety, and Regulatory Certifications For specific information regarding the environmental, safety, and regulatory certifications applicable to the Net-Net 9200, refer to the "Environmental, Safety, and Regulatory Certifications" section included in this guide’s Specifications chapter. Version 2.0 Acme Packet, Inc. Technical Publications 101 Proprietary and Confidential 102 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential 7 Specifications Introduction This chapter provides information about the physical, electrical, environmental, and connector specifications of the Net-Net 9200. It also lists regulatory specifications and certifications. Physical Specifications Chassis Physical Specifications Specification Description Height 12.25”/33.12 cm (7U) Width 17.37” / 44.13 cm (body width) 19” / 48.26 cm (with rack ears) Depth 20.69”/48.26 cm Weight approximately 90 lbs/40.8 kg, fully loaded Electrical Specifications Refer to the following tables for information regarding the input power specifications of the Net-Net 9200. Power cord rating: 250 volt, 15/10 amp, 2 pole, 3 wire. Connector can be terminated to 14 thru 16 AWG (gauge) cord only. UL, CSA, VDE approved. Female Connector IEC 60320 C13 on one end and country-dependent AC plug (at the specified current draw) on the supply end. Power Supply Input Circuit Fuse Requirements This table lists the Net-Net 9200 input circuit’s fuse and cable size requirements. Power Circuit Fuse Rating Power cable size 120 VAC 20 AMP 12 AWG 240 VAC 20 AMP 12 AWG -48 VDC 40 AMP 10 AWG Version 2.0 Acme Packet, Inc. Technical Publications 103 Proprietary and Confidential Environmental Specifications For the Net-Net 9200 to function properly, we recommend that you follow the environmental guidelines in the following table. Specification Description Temperature The Net-Net 9200 is required to operate within the temperature range of: +0° C to +45° C, 32° F to 104° F (operating) -20° C to +65° C, -4° F to 149° F (storage) Relative Humidity Operating conditions of 10% to 85% humidity under noncondensing operating conditions Maximum Altitude The Net-Net 9200 is required to operate below the maximum altitude of 10,000 feet. Air Flow 400 CFM Heat Dissipation 1200 W Connector Specifications Refer to the following table for information about the connector specifications for the Net-Net 9200. Alarm Port Dry Contact Current Limits Specification Description RJ45/Ethernet Ports The 8-pin RJ45 ports are trispeed 10/100/1000 BaseT Ethernet. RJ45/Alarm Contact Port Any alarms generated by the system are accessible via the 8-pin RJ45 alarm contact port. RS232/Serial Port The RS232 serial port uses an 8-pin RJ45 connector that supports RS232-C protocol. SFP Ports The SFP ports are used for GigE optical transceivers. IEC Connector Ports The IEC connector ports accept a 3-lead IEC-320 connector for AC power installations. Specification Value Max AC switching current 0.3 A @ 125 V~ Max DC switching current 1 A @ 30 VDC 104 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential SFP Optical Transceiver Module Specification Refer to the following table for information about the optical specifications of the GigE optical transceivers for the Net-Net 9200. These optical transceivers plug into the SFP . Specification Multimode Fiber Module Singlemode Fiber Module Wavelength λ 850 nm 1310 nm Laser Type VCSEL FP Fiber type / Transmission Distance 62.5 μm core (MM) fiber / 275 m 62.5 μm core (MM) fiber / 550 m 50.5 μm core (SM) fiber / 550 m 50.5 μm core (SM) fiber / 10 km -6.5 dBm (typ) / -3.0 dBm (max) -7.6 dBm (typ) / -3.0 dBm (max) Power Output Regulatory Specifications and Certifications The Net-Net 9200 bears CE marking, indicating compliance with the 99/5/EC directive. This includes the EN and IEC standards for safety and EMC that are identified in the following table. Specification/Certification Description Safety US: UL 60950-1, 1st Ed. Canada:CSA-C22.2 No. 60950-1-03, 1st Ed. EU: EN 60950-1:2001 * EMI US: FCC Part 15 (CFR 47), Class A Limits Canada: ICES-003 Issue 4, Class A Limits EU: EN 55 022:1998 + A1:2000 + A2:2003 Class A Limits * Immunity EU: EN 55 024:1998 + A1:2001 + A2:2003 * EU: EN 300 386 v 1.3.3 * Japan VCCI-A Private standards 1TR9 CE Mark indicated by * above The Net-Net 9200 has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instructions and information in this guide, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. Industry Canada ICES-003 Class A This Class A digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations. Version 2.0 Acme Packet, Inc. Technical Publications 105 Proprietary and Confidential Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. EN55022 Class A Warning Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Japan: VCCI-A This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take corrective actions. WEEE Directive Compliance Europe On January 27, 2003, the European Parliament and the Council of the European Union issued directive 2002/96/EC concerning waste electrical and electronic equipment (WEEE). That directive’s goals are to: • Reduce the amount of WEEE produced. • Increase the amount of WEEE that is reused, recycled, or recovered. Along with Restriction of Hazardous Substances Directive (RoHS) 2002/95/EC, the WEEE directive became European Union law in February, 2004. The goals of the RoHS directive are to reduce the amounts of hazardous materials in EEE. Acme Packet is compliant with WEEE, offering disposal of its equipment that adheres to the EU directive: China • If you purchased your equipment directly from Acme Packet, please contact us at +1-781-328-4848 or email us at tac@acmepacket.com. • At the time of collection, Acme Packet will cover the cost of shipping equipment back to its headquarters in the United States. • For products sold after August 13, 2005, Acme Packet ensures the proper waste recycling resulting from Acme Packet products at customer locations in the EU. • The costs of collecting this waste from the customer premises is included in the standard product price. • All equipment returned to Acme Packet for disposal shall leave the EU. • If you purchased your equipment through an Acme Packet Reseller, please contact them directly for recycling instructions. Acme Packet, Inc. is compliant with China RoHS Directive, which took effect 1 March 2007. This requires disclosure (not removal) of the 6 EU RoHS substances (lead, mercury, cadmium, hexavalent chromium, polybrominated biphenyl and polybrominated diphenyl ether) for those products included in the "List”. There are 106 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential labeling requirements for the product and disclosure of the substances in the packaging. For information about how to dispose of your Acme Packet equipment, visit our Web site at http://www.acmepacket.com/recycle. Version 2.0 Acme Packet, Inc. Technical Publications 107 Proprietary and Confidential 108 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential 8 Glossary Acronyms, Definitions, and Terms ACLI—Acme Command Line Interface is the command line interface used by Acme Packet to configure, maintain, and monitor Net-Net 9200s. AC—Alternating Current refers to the 120-volt electricity delivered by power utilities to three-pin power outlets. This type of power is called “alternating current” because the polarity of the current alternates between plus and minus, 60 times per second. AWG—American Wire Gauge is a United States standard set of non-ferrous wire conductor sizes. The gauge means the diameter. BTU—British Thermal Unit CSA—Canadian Standards Association is a non-profit, independent organization that operates a listing service for electrical and electronic materials and equipment. DC—Direct Current refers to the flow of electrons in one direction within an electrical conductor, such as a wire. EMC—Electromagnetic Compatibility is the ability of equipment or systems to be used in their intended environment within designed efficiency levels without causing or receiving degradation due to unintentional electromagnetic interference. ESD—Electrostatic Discharge is the rapid discharge of static electricity from one conductor with an electrical charge to another of a different electrical charge. CE—European Compliance EN—European Norm FCC—Federal Communications Commission FG—Frame Ground Flash memory—A solid-state, non-volatile, re-writable memory that functions like a combination of RAM and a hard disk drive. FQME—Flow Quality Measurement Engine is responsible for monitoring, measuring, and maintaining statistics (e.g., latency, jitter, flow stoppage, flow creation, etc.) on a flow-by-flow basis. GigE—Gigabit Ethernet is an Ethernet type that supports data transfer rates of 1 gigabit per second. IEEE—Institute of Electrical and Electronics Engineers is an organization composed of engineers, scientists, and students. The IEEE is best known for developing standards for the computer and electronics industry. ICES—Interference-causing Equipment Standard IEC—International Electrotechnical Commission IETF—Internet Engineering Task Force is the main standards organization for the Internet. Version 2.0 Acme Packet, Inc. Technical Publications 109 Proprietary and Confidential IP—Internet Protocol is the method by which data is sent from one computer to another on the Internet. LED—Light Emitting Diode is an electronic device that lights up when electricity is passed through it. LAN—Local Area Network is a group of computers and associated devices that share a common communications line within a small geographic area. LOS—Loss of Signal occurs when the signal level falls below an acceptable level. LOS is a physical layer error and typically results in an alarm. MIU—Management Interface Units are used for management connectivity, local file storage, and interfacing with the Net-Net 9200. NEBS—Network Equipment Building Standards defines a rigid and extensive set of performance, quality, environmental, and safety requirements developed by Bellcore. NIC—Network Interface Card is an expansion board you insert into a computer so the computer can be connected to a network. NIU—The Network Interface Unity provides network connectivity for signaling and media traffic in the Net-Net 9200 chassis. NPU—The Network Processing Unit is responsible for media processing and security front end functions in the Net-Net 9200 chassis. NVRAM—Non-volatile Random Access Memory is a type of memory that retains its contents when power is turned off. Optical Transceiver—The fiber connection to the Net-Net 9200 plugs into an optical transceiver. Through this connection, light energy is converted into electrical energy. PCMCIA—Personal Computer Memory Card International Association is an organization consisting of approximately 500 companies that has developed a standard for small, credit-card sized devices (PC cards). This standard is designed for attaching input/output devices such as network adaptors, fax/modems, or hard drives to notebook computers. Physical Interface Card—The physical interface card is synonymous with the network interface cards on the Net-Net 9200. PROM—Programmable Read-only Memory is a memory chip on which data can only be written once. A PROM is non-volatile; it is a memory chip on which data can be written only once. QoS—Quality of Service is a networking term that refers to the capability of a network to provide better service to selected network traffic over various technologies. RAM—Random Access Memory is a type of computer memory that can be accessed randomly. RAM is the same as main memory. RS-232—Recommended Standard 232 is a standard interface approved by the Electronic Industries Association for connecting serial devices. RJ45—Registered Jack 45 is an eight-wire connector commonly used to connect computers onto a LAN. SFE—Socket Front End manages TCP streams and connectionless UDP sessions within the Net-Net 9200 signaling plane. 110 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential SFP—Small Form Factor Pluggable is a specification of optical modular transceivers designed for use with small form factor (SFF) connectors. They are hot-swappable. SNMP—Simple Network Management Protocol is a set of protocols used for managing complex networks and network devices. SDRAM—Synchronous Dynamic Random Access Memory is a type of DRAM that can run at much higher clock speeds than conventional memory. SPU—Signaling Processing Unit is the chassis manager and the session control processor card in the Net-Net 9200 chassis. Telnet—Telnet is a standard terminal emulation program that allows remote login and connection to systems/servers on a network. Telnet uses a single TCP/IP network connection to provide this remote login, control, and communication functionality. TCM— Transcoding Modules are daughter cards containing DSP hardware used for transcoding applications. TCP—Transmission Control Protocol provides a reliable stream delivery and virtual connection service to applications through the use of sequenced acknowledgment with the retransmission of packets when necessary. TCU—Transcoding Unit provides the Net-Net 9200 with the ability to convert between media streams of different formats and packet sizes in the Net-Net 9200 chassis. UPS—Uninterruptible Power Supply is a power supply that can run off of a backup battery when primary power is lost. UDP—User Datagram Protocol provides a simple, but unreliable message service for transaction-oriented services. Each UDP header carries both a source port identifier and a destination port identifier, allowing high-level protocols to target specific applications and services among hosts. VFD—Vacuum Fluorescent Display is used on the graphic display window of the Net-Net 9200 chassis’s front control panel. VLAN—Virtual Local Area Network refers to a network of computers are connected to a single physical segment of a wire but behave as if they are connected to the physically diverse LANs. VAC—Volts Alternating Current VDC—Volts Direct Current VCCI—Voluntary Control Council for Information Technology Equipment (Japan) WAN—Wide Area Network is a computer network that spans a relatively large geographical area. Typically, a WAN consists of two or more LANs. Version 2.0 Acme Packet, Inc. Technical Publications 111 Proprietary and Confidential 112 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential 9 Index A alarm port 49 current limits pin-out 50 rear-panel module 33 D 104 default password 58 document revision history 8 C cable manager 55 cabling AC power 44 alarm port 50 DC power 46 management Ethernet 52 media Ethernet quad copper 53 quad SFP 54 MIU Ethernet 52 center mount installation hardware 37 certifications CE Mark 105 FCC Part 15 105 WEEE directive compliance chassis 9 mounting options 36 specifications 9 views 9 console adapter 48 console connection 58 console port 47 cabling 48 flow control 48 location 48 pin-out 48 settings 47, 57 uses 47 console session 57 cooling components 31 air intake/fan scoop 31 fan tray 31 E equipment rack safety 39 ESD precautions 100 ESD wrist strap 100 Ethernet interfaces 18, 20 F fuses AC 44, 103 DC 45, 103 106 G GigE optical specs.See SFP optical transceiver specs graphic display 61–?? activity menu 65 buttons 61 cards menu 63 environment display 63 environment menu 63 interface menu 64 menu 61, 63 navigation 61, 63 system menu 64 top menu 61 Version 2.0 Acme Packet, Inc. Technical Publications 113 Proprietary and Confidential I specs installation AC power cord 44 center mounting 37 DC power cord 46 front mounting 36 requirements environmental 38 mounting 38 power 38 tools and parts recommended 36 required 36, 40 interface unit 18–22, ??–22 P password default 58 ports and connectors 104 power on procedure 58 power requirements 38 power supplies LEDs 29 on - off switch 29 redundancy 29 power supply circuit designation 44 redundancy 29 specifications, AC & DC switch 29, 58 power supply components AC power cord 44 processing unit 10–17 NPU 13 SPU 10 TCU 16 M management Ethernet 51 location 52 uses 51 media network cabling 52 memory internal MIU 18 MIU location 19 specifications 18 views 19 MIU specifications 18 mounting clearance 38 R regulatory certifications RS-232 port pin-out 48 105 S N NIU location 22 mixing SFPs 22 Quad copper views 20, Quad SFP views 21 specifications 20 views 20, 21 NIU specifications 20 NPU specifications 13 views 13 29 21 O operating temperature 104 optic cable handling 54 optical transceiver specs. See SFP optical transceiver safety ESD 100 Safety precautions 99 safety requirements 39 serial port. see console port SFP optical transceiver specs 105 shipping box contents 35 unpacking 36 site planning 35 specifications alarm port 104 connectors 104 electrical 103 environmental 104 physical 103 regulatory certifications 105 SPU specifications 10 114 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential views 10 system architecture 33 T TCM description 16 installation 94 installation order 94 TCU specifications 16 TCM installation 94 TCM population 95 terminal application 57 U USB port 18 Version 2.0 Acme Packet, Inc. Technical Publications 115 Proprietary and Confidential 116 Net-Net 9200 Hardware Installation Guide Version 2.0 Proprietary and Confidential