Agenda Item: T1.1 Revision No.: 0 Date: 9/24/14 Page 1 of 10

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Agenda Item: T1.1
Revision No.: 0
Date: 9/24/14
Page 1 of 10
REPORT OF AGENCY ACCREDITATION ACTIVITES – AME
Submitted by the Secretary
General Aspects of the Program
There are twenty two APJCs covering the AME region, covering the market from Southern Africa through Tunisia.
Country list:
Country
1.
3.
5.
7.
9.
11.
13.
15.
17.
19.
21.
APJC held in 2014 Y/N
APJC Central & West Africa
APJC Eastern Africa
APJC Ghana
APJC Jordan
APJC Kuwait
APJC Malawi
APJC Mozambique
APJC Rwanda
APJC South Africa
APJC Tunisia
APJC Zambia
N
Y
Y
Y
Y
N
N
Y
N
N
N
Country
2.
4.
6.
8.
10.
12.
14.
16.
18.
20.
22.
APJC Egypt
APJC Ethiopia
APJC Gulf Area
APJC Lebanon
APJC Mauritius
APJC Morocco
APJC Nigeria
APJC Saudi Arabia
APJC Syria
APJC Yemen
APJC Zimbabwe
APJC held in 2014 Y/N
Y
Y
Y
Y
N
N
Y
Y
N
Y
N
New Agency Approvals - During the Jan-August 2014 period, 567 new applications where approved, a year on year growth.
Additional growth in the region is expected for Q4 2014, with the inception of BSP Sudan and in 2015 with the onboarding of BSPs across the region.
•
•
•
•
Changes of Ownership – during the Jan-Aug 2014 period 68 changes of ownership and shareholding have been processed while 196 were processed in 2013.
Terminations – a total of 248 IATA Accredited locations were terminated in the first eight months of 2014 while a total of 1,081 were terminated in 2013.
Defaults – during the Jan-Aug 2014 period 932 defaults were reported while 1,679 were experienced in 2013.
Voluntary relinquishments – a reduction in the number of voluntary relinquishments have been received in 2014 (56) than in 2013 (94).
Agenda Item: T1.1
Revision No.: 0
Date: 9/24/14
Page 2 of 10
Statistics (BSP and Non BSP Locations):
Activity
As at 31.12.2013
As at 31.8.2014
% increase/decrease
Total Approved Locations
9,125
9,692
6%
New Agency Approvals
1,052
942
10%
Changes of Ownership
196
68
(65%)
Terminations
1,081
248
(77%)
Defaults
1,679
932
(44%)
94
56
(40%)
Voluntary relinquishments
IATA Travel Agent ID Card Program
For the AME Region, the total amount of cards in circulation as of 31 December 2013 was 739 whilst there is 1,118 in 2014 showing an increase of 51 %
Travel Industry Designator Service (TIDS)
As of December 2013 there were 551 TIDS locations and 444 as of 31 July 2014 representing an decrease of 19%. This was mainly due to a clean-up related to annual fee
non-payment in terminating a number of Agents.
Travel Agency Commissioner
From Jan - August 2014 a total of 65 cases were raised to the Travel Agency Commissioner for Area 2 (AME). Note that a number of these case where related to purely to
administrative issues, which were solved without an official decision by the Agency Commissioner. In all instances only 3 cases received an official Agency Commissioner
decision.
Agenda Item: T1.1
Revision No.: 0
Date: 9/24/14
Page 3 of 10
2013 Report for MEA
RMEA
NEW APPROVALS
Head Office (HO)
Branch Office (BR)
Specific Sales Activity (SA)
Sub-total
SSI - NISI
SSIs - Gulf
NISIs - Kuwait
SSIs - Jordan
SSIs-Saudi Arabia
(SSIs - Terminations)
Sub-total
CHANGES (APPROVED)
Ch.Of Ownership Finalised (CHF )
Ch.In Shareholding Finalised (CCF
)
Ch. Of Name Finalised (CNF )
Ch. Of Location Finalised (CLF )
Reinstatement (REI )
Review Terminated (RTR )
Sub-total
TERMINATIONS
Vol. rel/Closure
Default/Standards not met
Non-payment annual fees
Sub-total
FINANCIAL STANDING
Review (RVW )
Irregularity (IRR )
Default (DEF )
ELECTRONIC RESERVATION
SERVICE PROVIDERS
Ersp Linked To An Agent (EB)
Ersp(Principal) No Link To Agt (EP)
Ersp Linked To An Agent (EB)
Total
2012
Jan13
571
94
1
666
26
1
0
27
Feb13
63
1
0
64
Mar13
48
29
0
77
Apr13
36
3
0
39
May13
40
3
0
43
Jun13
37
10
0
47
Jul-13
48
21
0
69
Aug13
23
10
0
33
Sep13
43
14
2
59
Oct13
43
13
1
57
Nov13
74
13
0
87
Dec13
YTD_2013
92
5
0
97
573
123
3
699
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
76
8
7
2
0
3
3
6
8
13
7
11
2
70
6
18
120
54
749
1023
3
5
14
13
69
112
3
2
12
5
39
68
1
0
5
11
49
68
0
0
5
18
36
59
0
0
16
11
67
97
0
0
9
9
36
57
0
0
16
1
76
99
2
2
14
6
50
82
1
0
10
3
33
60
4
0
8
123
34
176
3
1
14
10
38
77
0
0
4
4
59
69
17
10
127
214
586
1024
93
350
0
443
9
21
0
30
6
11
0
17
3
151
0
154
7
10
248
265
5
17
2
24
18
13
1
32
5
18
0
23
1
33
0
34
4
39
0
43
9
21
113
143
16
14
65
95
5
10
0
15
88
358
429
875
899
2862
829
69
195
83
38
160
63
54
175
60
46
162
59
79
124
50
36
370
152
93
351
109
94
163
90
31
131
102
39
213
123
43
131
59
71
133
83
693
2308
1033
1
2
0
0
0
23
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
23
Agenda Item: T1.1
Revision No.: 0
Date: 9/24/14
Page 4 of 10
Terminated
Ersp(Principal) No Link To Agt (EP)
Terminated
TRAVEL INDUSTRY DESIGNATORS
tids new assignments
TIDS deletions
0
6
0
0
0
0
0
0
0
0
0
0
0
6
29
3
2
0
0
0
3
2
6
0
6
0
6
0
1
0
0
0
0
0
3
0
3
1
1
0
31
3
GENERAL SALES AGENTS
New Assignments
Changes
Deletions
26
8
13
5
1
0
0
0
0
2
1
1
3
3
0
3
4
3
3
0
1
23
2
6
1
2
1
4
0
6
4
6
1
1
8
1
3
1
0
52
28
20
260
31
55
6
0
54
25
3
7
18
125
21
48
96
3
35
15
8
22
21
7
6
5
8
42
3
1
10
1
3
20
10
8
11
7
3
39
0
3
282
286
126
6187
1165
2616
92
6275
1167
2622
93
6347
1167
2645
93
6394
1168
2664
95
6421
1170
2710
99
6472
1173
2743
100
6501
1175
2757
103
6549
1190
2763
103
6603
1190
2805
103
6669
1193
2815
104
6746
1197
2834
105
6848
1198
2845
109
6959
1201
2884
110
12.48%
3.09%
10.24%
19.57%
10060
10157
10252
10321
10400
10488
10536
10605
10701
10781
10882
11000
11154
10.87%
MEMBERS SALES OFFICES
New Assignments
Changes
Deletions
TOTALS
Approved Locations
GSAs
MSOs
TIDS
Total codes P / F / T / M / G
Agenda Item: T1.1
Revision No.: 0
Date: 9/24/14
Page 5 of 10
2013 Report for AFR
RAFR
NEW APPROVALS
Head Office (HO)
Branch Office (BR)
Ersp(Principal) No Link To Agt (EP)
Specific Sales Activity (SA)
Sub-total
SSI - NISI
SSIs - Gulf
NISIs - Kuwait
SSIs - Jordan
SSIs-Saudi Arabia
(SSIs - Terminations)
Sub-total
CHANGES (APPROVED)
Ch.Of Ownership Finalised (CHF )
Ch.In Shareholding Finalised (CCF )
Ch. Of Name Finalised (CNF )
Ch. Of Location Finalised (CLF )
Reinstatement (REI )
Review Terminated (RTR )
Sub-total
TERMINATIONS
Vol. rel/Closure
Default/Standards not met
Non-payment annual fees
Sub-total
FINANCIAL STANDING
Review (RVW )
Irregularity (IRR )
Default (DEF )
ELECTRONIC RESERVATION SERVICE
PROVIDERS
Ersp Linked To An Agent (EB)
Ersp(Principal) No Link To Agt (EP)
Ersp Linked To An Agent (EB)
Total
2012
Jan13
137
5
1
2
145
5
0
0
0
5
Feb13
28
0
0
0
28
Mar13
9
1
0
0
10
Apr13
15
0
0
0
15
May13
12
0
0
0
12
Jun13
16
1
0
0
17
Jul13
11
2
0
0
13
Aug13
32
0
0
0
32
Sep13
19
0
0
1
20
Oct13
13
0
0
0
13
Nov13
19
0
0
0
19
Dec13
YTD_2013
19
0
0
0
19
198
4
0
1
203
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
60
23
11
88
8
170
360
3
0
1
7
3
36
50
0
1
2
5
1
25
34
0
0
0
2
2
18
22
1
0
0
2
5
14
22
2
2
0
11
8
11
34
2
0
0
3
6
13
24
3
1
1
6
2
20
33
4
3
0
8
1
31
47
2
1
0
5
5
22
35
6
1
0
4
6
24
41
0
2
0
8
0
10
20
2
3
1
2
1
11
20
25
14
5
63
40
235
382
37
96
0
133
2
21
2
25
4
34
0
38
2
37
0
39
3
7
72
82
3
11
0
14
8
10
0
18
4
8
0
12
0
8
0
8
3
12
0
15
6
9
0
15
3
4
0
7
5
24
0
29
43
185
74
302
150
1555
481
68
268
54
44
145
47
5
132
47
21
124
61
14
128
60
16
127
48
14
247
76
47
96
34
31
139
61
22
156
71
15
158
48
21
123
39
318
1843
646
1
0
4
0
0
31
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
31
Agenda Item: T1.1
Revision No.: 0
Date: 9/24/14
Page 6 of 10
Terminated
Ersp(Principal) No Link To Agt (EP)
Terminated
TRAVEL INDUSTRY DESIGNATORS
tids new assignments
TIDS deletions
0
4
0
0
0
0
0
0
0
0
0
0
0
4
34
7
4
0
0
0
0
5
1
0
2
0
4
2
0
0
1
0
1
0
5
4
2
0
1
1
21
12
GENERAL SALES AGENTS
New Assignments
Changes
Deletions
33
8
5
3
0
0
1
0
0
3
1
1
1
0
1
4
0
3
1
0
0
2
1
4
5
4
1
5
0
4
18
0
0
3
5
0
3
0
0
49
11
14
MEMBERS SALES OFFICES
New Assignments
Changes
Deletions
TOTALS
Approved Locations
GSAs
MSOs
TIDS
237
25
64
12
0
2
13
1
1
16
1
3
50
6
6
39
1
6
43
2
2
8
0
2
79
3
1
19
5
2
13
2
0
10
0
1
42
0
0
344
21
26
2022
462
2017
250
2030
464
2029
254
2050
465
2042
254
2061
468
2057
254
2072
468
2104
255
2085
472
2139
258
2109
473
2181
258
2121
473
2189
259
2142
476
2266
261
2159
480
2284
264
2177
497
2297
267
2201
500
2306
267
2227
502
2348
269
10.14%
8.66%
16.41%
7.60%
Total codes P / F / T / M / G
4751
4777
4811
4840
4899
4954
5021
5042
5145
5187
5238
5274
5346
12.52%
Agenda Item: T1.1
Revision No.: 0
Date: 9/24/14
Page 7 of 10
2014 Report for MEA
RMEA
NEW APPROVALS
Head Office (HO)
Branch Office (BR)
Specific Sales Activity (SA)
Sub-total
SSI - NISI
SSIs - Gulf
NISIs - Kuwait
SSIs - Jordan
SSIs-Saudi Arabia
(SSIs - Terminations)
Sub-total
CHANGES (APPROVED)
Ch.Of Ownership Finalised (CHF )
Ch.In Shareholding Finalised (CCF )
Ch. Of Name Finalised (CNF )
Ch. Of Location Finalised (CLF )
Reinstatement (REI )
Review Terminated (RTR )
Sub-total
TERMINATIONS
Vol. rel/Closure
Default/Standards not met
Non-payment annual fees
Sub-total
FINANCIAL STANDING
Review (RVW )
Irregularity (IRR )
Default (DEF )
ELECTRONIC RESERVATION SERVICE
PROVIDERS
Ersp Linked To An Agent (EB)
Ersp(Principal) No Link To Agt (EP)
Ersp Linked To An Agent (EB) Terminated
Ersp(Principal) No Link To Agt (EP)
Terminated
TRAVEL INDUSTRY DESIGNATORS
tids new assignments
Total
2013
Jan-14
573
123
3
699
78
30
0
108
Feb14
Mar14
53
5
0
58
89
6
0
95
Apr14
50
12
0
62
May14
32
8
0
40
Jun14
66
13
0
79
Jul-14
49
14
0
63
Aug14
45
7
0
52
Sep-14
0
0
0
0
Oct14
0
0
0
0
Nov-14
Dec-14
YTD_2014
0
0
0
0
0
0
0
0
462
95
0
557
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
70
17
10
127
214
586
1024
4
1
2
5
2
41
55
6
1
2
4
3
27
43
3
5
3
16
10
24
61
6
2
1
16
8
28
61
17
3
5
20
5
27
77
7
6
5
20
5
23
66
8
4
1
12
3
20
48
6
1
2
6
3
41
59
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
57
23
21
99
39
231
470
88
358
429
875
5
13
0
18
7
21
0
28
5
5
0
10
7
6
0
13
2
26
3
31
6
9
0
15
10
14
50
74
9
16
0
25
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
51
110
53
214
693
2308
1033
29
245
108
29
146
97
30
326
52
40
186
75
46
183
53
11
177
43
31
228
103
33
474
92
0
0
0
0
0
0
0
0
0
0
0
0
249
1965
623
0
0
23
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
6
0
0
0
0
0
0
0
0
0
0
0
0
0
31
5
3
6
2
4
5
2
2
0
0
0
0
29
TIDS deletions
GENERAL SALES AGENTS
New Assignments
Changes
Deletions
MEMBERS SALES OFFICES
New Assignments
Changes
Deletions
TOTALS
Approved Locations
GSAs
MSOs
TIDS
Total codes P / F / T / M / G
Agenda Item: T1.1
Revision No.: 0
Date: 9/24/14
Page 8 of 10
3
0
0
114
5
0
2
0
0
0
0
0
0
121
52
28
20
2
0
5
4
2
1
0
0
0
3
0
1
1
1
0
5
4
1
7
2
12
3
2
0
0
0
0
0
0
0
0
0
0
0
0
0
25
11
20
282
286
126
18
0
7
45
5
7
18
9
2
46
1
0
11
7
0
21
40
2
20
4
0
11
4
1
0
0
0
0
0
0
0
0
0
0
0
0
190
70
19
6959
1201
2884
110
7055
1203
2902
114
7118
1207
2947
117
7171
1207
2963
123
7232
1210
3009
124
7292
1211
3020
127
7369
1215
3041
130
7413
1220
3060
134
7428
1223
3071
136
6.74%
1.83%
6.48%
23.64%
11154
11274
11389
11464
11575
11650
11755
11827
11858
6.31%
Total
2013
Jan-14
Feb14
Mar14
Apr14
May14
Jun14
Jul14
198
4
0
1
203
24
0
0
0
24
2014 Report AFR
RAFR
NEW APPROVALS
Head Office (HO)
Branch Office (BR)
Ersp(Principal) No Link To Agt (EP)
Specific Sales Activity (SA)
Sub-total
SSI - NISI
SSIs - Gulf
NISIs - Kuwait
SSIs - Jordan
SSIs-Saudi Arabia
(SSIs - Terminations)
Sub-total
CHANGES (APPROVED)
Ch.Of Ownership Finalised (CHF )
Ch.In Shareholding Finalised (CCF )
Ch. Of Name Finalised (CNF )
Ch. Of Location Finalised (CLF )
26
1
0
0
27
47
0
0
0
47
27
1
0
0
28
25
0
0
0
25
13
1
0
0
14
16
0
0
0
16
Aug14
21
0
0
0
21
Sep-14
0
0
0
0
0
Oct14
0
0
0
0
0
Nov-14
Dec-14
YTD_2014
0
0
0
0
0
0
0
0
0
0
199
3
0
0
202
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
25
14
5
63
2
0
0
6
2
1
1
6
7
4
0
16
8
0
0
13
3
1
1
9
5
1
1
3
2
3
1
3
4
4
2
9
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
33
14
6
65
Agenda Item: T1.1
Revision No.: 0
Date: 9/24/14
Page 9 of 10
Reinstatement (REI )
Review Terminated (RTR )
Sub-total
40
235
382
6
15
29
1
9
20
0
15
42
2
5
28
8
7
29
1
4
15
3
12
24
1
11
31
0
0
0
0
0
0
0
0
0
0
0
0
22
78
218
TERMINATIONS
Vol. rel/Closure
Default/Standards not met
Non-payment annual fees
Sub-total
43
185
74
302
1
10
0
11
4
17
0
21
1
4
0
5
3
6
0
9
1
11
3
15
1
10
0
11
1
4
11
16
4
4
0
8
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
16
66
14
96
318
1843
646
8
108
37
8
89
38
8
173
52
8
84
36
8
154
34
2
112
27
16
121
37
6
217
48
0
0
0
0
0
0
0
0
0
0
0
0
64
1058
309
0
0
31
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
4
0
0
0
0
0
0
0
0
0
0
0
0
0
21
12
3
1
2
1
13
77
1
0
1
0
7
4
4
0
9
1
0
0
0
0
0
0
0
0
40
84
49
11
14
1
0
0
2
0
3
4
1
0
2
0
0
2
0
2
5
1
0
3
0
2
1
0
4
0
0
0
0
0
0
0
0
0
0
0
0
20
2
11
0
0
0
0
0
0
0
0
0
0
0
0
198
11
17
FINANCIAL STANDING
Review (RVW )
Irregularity (IRR )
Default (DEF )
ELECTRONIC RESERVATION SERVICE
PROVIDERS
Ersp Linked To An Agent (EB)
Ersp(Principal) No Link To Agt (EP)
Ersp Linked To An Agent (EB) Terminated
Ersp(Principal) No Link To Agt (EP)
Terminated
TRAVEL INDUSTRY DESIGNATORS
tids new assignments
TIDS deletions
GENERAL SALES AGENTS
New Assignments
Changes
Deletions
MEMBERS SALES OFFICES
New Assignments
Changes
Deletions
TOTALS
Approved Locations
GSAs
MSOs
TIDS
344
21
26
8
1
1
45
1
6
41
1
0
26
1
0
13
0
1
26
0
1
26
0
5
13
7
3
2227
502
2348
269
2251
503
2355
271
2277
505
2399
273
2308
509
2440
285
2325
511
2464
287
2344
513
2477
290
2367
517
2503
293
2379
518
2529
297
2387
519
2541
304
7.18%
3.39%
8.22%
13.01%
Total codes P / F / T / M / G
5346
5380
5454
5542
5587
5624
5680
5723
5751
7.58%
Agenda Item: T1.1
Revision No.: 0
Date: 9/24/14
Page 10 of 10
BREAKDOWN OF AGENTS BY COUNTRY – AREA 2 (AME) BSP Locations only
Country Name
AO (Admin Office)
BR (Branch)
HO (Head Office)
SA ( Special Activity)
Total
UAE
QATAR
OMAN
BAHRAIN
KUWAIT
JORDAN
LEBANON
EGYPT
MOROCCO
TUNISIA
SAUDI
YEMEN
SOUTH AFRICA
LESOTHO
SWAZILAND
NAMIBIA
RAWANDA
ZAMBIA
ZIMBABWE
MALAWI
MOZAMBIQUE
BOSTSWANA
UGANDA
TANZANIA
ETHIOPIA
MAURITIUS
KENYA
NIGERIA
GHANA
BENIN
SENEGAL
MALI
COTE D'IVOIRE
TOGO
NIGER
GABON
CONGO
CHAD
MAURITANIA
CAMEROON
BURKINA FASO
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
242
40
64
23
113
12
10
203
60
5
1111
12
192
0
0
3
0
2
4
4
1
2
7
17
12
3
17
10
1
0
1
1
1
0
0
0
3
0
3
12
1
376
107
60
74
235
264
205
1148
296
198
408
205
377
6
2
12
7
47
46
18
20
19
33
50
76
49
158
645
68
23
37
20
41
5
7
15
10
10
50
21
14
4
0
1
0
3
3
0
0
0
0
0
0
5
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
0
0
1
0
0
0
0
0
1
622
147
125
97
351
279
215
1351
356
203
1519
217
574
6
2
15
7
49
50
22
21
21
40
67
88
52
175
655
69
23
38
22
42
5
8
15
13
10
53
33
16
AME TOTAL
0
2,192.00
5,462.00
19
7,673.00
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