Newsline Billing Alerts and Payment Reminders WINTER 2016 Sent to your phone by Email, Call or Text Now there’s a more convenient way to get the information you need, right when you need it. Billing alerts are among several new features now available on our new website. 1/16 1 MM (165) Sign Up Today ConsumersEnergy.com/alerts Lower Winter Heating Costs Expected For Consumers Energy natural gas residential customers, total savings this winter could be more than $100, depending on weather and actual energy use. Customers also benefit by our underground storage system, the second-largest in the nation. The Michigan storage system allows us to buy gas when it costs less in the summer, for use by customers during the colder winter months. Making an Informed Choice We’re proud to help customers, who have chosen us as their supplier, save money with low natural gas prices. The Michigan Public Service Commission recently created a website to allow people to compare natural gas prices among Consumers Energy and other gas providers at www.Michigan.gov/CompareMIGas. Meeting Michigan’s Future Energy Needs We’re proud to deliver safe, reliable, affordable, sustainable energy with a diverse mix of energy sources to protect Michigan’s environment. Value for Your Energy Dollar W E’RE COMMITTED to providing you stable Projected Environmental Characteristics of Consumers Energy Electricity OCT. 1, 2014 – SEPT. 30, 2015 and competitive rates over the long haul. Annually, your average daily cost for electricity Emissions/Waste for Fossil Percentage of fuel Regional* and Nuclear Generation or natural gas is about $3 per day. Consumers Energy type used to produce average fuel mix EMISSIONS/WASTE Consumers Energy’s used to generate Consumers Regional* IN POUNDS PER payment offers pricing, rate and options that fit with how FUEL SOURCE total electricity electricity Energy Average MEGAWATT-HOUR you use energy and can help you manage your energy Coal 49.5% 55.0% Sulfur Dioxide 4.8 7.6 bill. Our most common rate options are below. Nuclear 21.8% 25.7% Carbon Dioxide 1,871.7 Gas 19.6% 12.8% Hydroelectric 1.4% Oxides of Nitrogen Residential 1.25 Service 0.7% Oil < 0.1% 0.6% (1) Other < 0.1% — RENEWABLE FUELS 7.4% 5.2% Wood 2.1% 0.5% Wind 4.1% 3.4% Solid Waste Incineration 1.2% < 0.1% Biomass < 0.1% 0.5% Biofuel < 0.1% 0.7% Solar < 0.1% < 0.1% The fuel mix data for the electricity supplied to you by Consumers Energy that appears in this table includes regional average fuel mix data from Michigan, Illinois, Indiana, Ohio, and Wisconsin as a proxy for the actual fuel mix of certain electricity purchased by Consumers Energy because the actual fuel mix characteristics of that purchased electricity could not be discerned. Purchased electricity accounted for 13.91 percent of the electricity supplied by Consumers Energy during the relevant period. W E’RE COMMITTED to providing you stable and competitive rates over the long haul. We offer pricing, rate and payment options that fit with how you use energy and can help you manage your energy bill. Here are our most common rate options. Electric RATE DESCRIPTION (2) High-Level Nuclear Waste 2,170.0 0.0069 RS Residential Service Percentage of fuel type used to produce RT Consumers Residential Energy’s totalTime-of-day electricity DLM Direct Load Management RDP Residential with Dynamic Pricing RDPR Residential with Dynamic Pricing Coal Rebate AR Experimental Advanced Renewable Program Oil Nuclear REV 1, 2 Experimental Residential Plug-in Gas Vehicle Charging ProgramHydro Rates 2.0 FULL SERVICE 0.0083 RETAIL OPEN 1000 2000 1005 1007 N/A N/A Regional* average fuel mix 2010 used1010 to generate electricity 1008 Coal N/A 1015 2015 Nuclear 1020, 1030 N/A Gas Renewables ELECTRIC RESIDENTIAL SERVICE CREDITS (one provision use per bill) PLEASE NOTE: Numbers do not add monthly to 100 percentcredit): due to rounding. Income Assistance ($7 You may qualify for this credit if you have fuel mix data was compiled from Michigan, Illinois, Indiana, Ohio and Wisconsin. * Regional average a (1)Michigan Home Heating Credit or you can ensure your total household income does “Other” fuel source is the Ludington Pumped Storage Plant. exceed 150 percent of the federal level.Plant Youismust provide documentation eve (2) The high-level nuclear waste generated by thepoverty Palisades Nuclear not discharged to the environment. to maintain enrollment. Senior Citizen ($3.50 monthly credit): You may qualify if you are the principal resid customer and 65 years of age or older. Natural Gas Residential Rates RATE DESCRIPTION FULL SERVICE A Space Heating 250 A Without Space Heating 260 A Master Account 052 A Gas Customer Choice 752 A-1 Gas Customer Choice Multi 753 A-1 Multifamily Dwelling 251, 480 A-1 Multifamily Dwelling/Master Account 043 NATURAL GAS RESIDENTIAL SERVICE CREDITS Income Assistance ($11.50 monthly credit): You may qualify for this credit if you h received a Michigan Home Heating Credit or you can ensure your total household inco not exceed 150 percent of the federal poverty level. You must provide documentation year to maintain enrollment in this provision. Learn more at ConsumersEnergy.com/rates. For more information, visit ConsumersEnergy.com/rates. PRINTED IN MICHIGAN