BLIND SPOT INFORMATION SYSTEM (BLIS) AND
CROSS TRAFFIC ALERT (CTA)—FALSE DTC
B11D6:15 WITH INTERMITTENT FAULTS—BUILT ON
OR BEFORE 5/21/2010.
FORD:
2010 Fusion, Taurus
TSB 10-20-6
MERCURY:
2010 Milan
LINCOLN:
2010 MKZ, MKT
This article supersedes TSB 10-15-4 to update the
Service Labor Time Standards.
a. If DTC B11D6:15 is present, clear the DTC
and continue to Step 2.
ISSUE
b. If other DTCs are present, follow normal
diagnosis procedures, refer to the Workshop
Manual (WSM), Section 419-04 for Side and
Rear Vision. Do not continue with this
procedure.
Some 2010 Taurus vehicles built on or before
5/11/2010, 2010 MKT built on or before 05/05/2010
and 2010 Fusion, Milan and MKZ built on or before
5/21/2010, equipped with Blind Spot Information
System (BLIS) and Cross Traffic Alert (CTA) may
exhibit a BLIS fault. The error clears after a key
cycle but can reappear at a later time and
diagnostic trouble code (DTC) B11D6:15 is present.
This condition may be attributed to the software of
the left hand (LH) or right hand (RH) side obstacle
detection control modules (SOD), or a connector pin
fit issue at the exterior rear view mirror glass
sub-assembly LED connector.
ACTION
Follow the Service Procedure steps to correct the
condition.
NOTE
IN SOME CASES, IF NO DTC’S ARE PRESENT IT
IS POSSIBLE THAT THEY HAVE BEEN CLEARED
VIA AN EARLIER DIAGNOSTICS SELF TEST, IT
IS RECOMMENDED TO FOLLOW NORMAL
DIAGNOSIS IN WSM, SECTION 419-04.
2.
Check vehicle application built dates and
module software level using IDS scan tool.
a. IDS Scan Tool Software Level Check
Procedure.
(1)
Connect service tool to the vehicle via
the data communication link (DCL).
(2)
Identify (ID) the vehicle.
(3)
Select Log Viewer - Technical View
(Full Diagnostic) Tab. (Figure 1)
SERVICE PROCEDURE
NOTE
DO NOT PERFORM A SELF TEST ON THE SOD
MODULES PRIOR TO CHECKING FOR DTC(S).
RUNNING A SELF TEST WILL CLEAR DTC(S)
AND IT’S HISTORY IF THE CONDITION IS
INTERMITTENT.
1.
Using Integrated Diagnostic System (IDS) scan
tool, check for DTCs in the SOD module.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do
the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper
vehicle service. The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a
Ford, Lincoln, or Mercury dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation
determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.The information in this Technical Service Bulletin
(TSB) was current at the time of printing. Ford Motor Company reserves the right to supercede this information with updates.The most recent information is
available through Ford Motor Company’s on-line technical resources.
Copyright  2010 Ford Motor Company Online Publication Date October 8, 2010
PAGE 1
TSB 10-20-6 (Continued)
NOTE
THE IDS SCAN TOOL PROGRAM WILL
REPROGRAM BOTH THE LEFT AND RIGHT SIDE
SOD MODULES AT THE SAME TIME. FOLLOW
THE COORDINATED REPROGRAMMING
PROCEDURE EXACTLY AS OUTLINED BY THE
IDS SCAN TOOL. FAILURE TO FOLLOW THE
KEY CYCLE PROCEDURE WITHOUT WAITING
FOR THE IDS PROMPTS WILL CAUSE THE
COORDINATED REPROGRAMMING TO FAIL.
Figure 1 - Article 10-20-6
(4)
3.
Scroll down the page and locate both
SODL_FILENAME = XXXX-XXXX-XX
for left side SOD and
SODR_FILENAME = XXXX-XXXX-XX
for right side SOD modules software
part number.
5.
Remove appropriate LH and/or RH exterior rear
view mirror glass subassemblies per WSM
Section 501-09.
6.
Inspect the BLIS exterior rear view mirrors
glass subassembly connectors for spread or
damaged terminals. (Figures 2-3):
For Taurus and MKT vehicles built on or before
9/28/2009 and Fusion, Milan and MKZ vehicles
built on or before 10/15/2009 check the SOD
module software part number. For vehicles built
after these date ranges proceed to step 5.
a. If the module software contains part number
9E5T-14D368-AH or a later version, do not
reprogram the module, the module already
contains the latest software, proceed to Step
5.
Figure 2 - Article 10-20-6
b. If the module software part numbers ends
with a suffix of AA, AB, AC, AD, AE, AF,
AG, reprogram the left and right SOD
modules to the latest calibration using IDS
release 63.12 and higher. This new
calibration is not included in the VCM
2009.9 DVD. Calibration files may also be
obtained at www.motorcraft.com. Proceed to
Step 4.
4.
IDS Scan Tool SOD Programming Procedure.
a. With IDS already installed.
b. Select Module Programming.
c. Select Module Reprogramming and select
SOD-L.
d. Follow the screens on IDS as outlined; this
will reprogram both SOD left and right side
modules.
PAGE 2
Figure 3 - Article 10-20-6
a. If the terminals are damaged at the exterior
rear view mirror glass subassembly, replace
the exterior rear view mirror assembly. Refer
to WSM, Section 501-09.
b. If no damage is found, verify terminal pins
are clean and tight.
TSB 10-20-6 (Continued)
(1)
(2)
Place a dab of Motorcraft Electrical
Grease on the rear of the male
terminal connector to create a weather
tight seal. (Figures 2-3)
(3)
Reinstall appropriate exterior rear view
mirrors glass subassemblies per WSM,
Section 501-09.
(4)
7.
8.
Place a dab of Motorcraft Electrical
Grease on the front and rear of the
female terminal connectors.
Proceed to Step 7.
Use the exterior mirror control switch for proper
control operation, cycle the mirrors up and
down and left and right, stalling the mirror for 5
seconds at each position. Use the scan tool
and check for any SOD faults. If no faults are
present, return the vehicle to the customer; the
vehicle is fixed. If B11D6:15 fault is still
present, proceed to Step 8.
WARRANTY STATUS: Eligible Under Provisions Of
New Vehicle Limited
Warranty Coverage
IMPORTANT: Warranty
coverage limits/policies are
not altered by a TSB.
Warranty coverage limits
are determined by the
identified causal part.
OPERATION
102006A
102006B
For Taurus vehicles built on or before
5/11/2010, MKT vehicles built on or before
5/05/2010, and Fusion, Milan and MKZ vehicles
built prior to 5/21/2010, replace the appropriate
exterior left and/or right side complete mirror
assembly per WSM Section 501-09. Refer to
the parts list for the correct mirror application.
102006C
PART NUMBER
9E5Z-17682-B
9E5Z-17683-B
9H6Z-17682-C
9H6Z-17683-C
AG1Z-17682-E
AG1Z-17683-F
AE9Z-17682-DBPTM
AE9Z-17683-DBPTM
XG-12
PART NAME
Mirror Assembly - RH With BLIS
(Fusion/Milan)
Mirror Assembly - LH With BLIS
(Fusion/Milan)
Mirror Assembly - RH With BLIS
(MKZ)
Mirror Assembly - LH With BLIS
(MKZ)
Mirror Assembly - RH With BLIS
(Taurus)
Mirror Assembly - LH With BLIS
(Taurus)
Mirror Assembly - RH With BLIS
(MKT)
Mirror Assembly - LH With BLIS
(MKT)
Motorcraft Electrical Grease
102006C
102006D
102006D
102006E
102006F
DESCRIPTION
2010 Fusion, Milan, MKT,
MKZ, Taurus: Check
DTCs, Module Software
Level, Includes Time To
Inspect And Grease
Terminals (May Be
Claimed With Operation C,
D, E, F Or G)
2010 Fusion, Milan, MKT,
MKZ, Taurus: Check
DTCs, Module Software
Level, Includes Time To
Inspect, Grease Terminals,
And Reprogram The Left
And Right SOD Modules
(May Be Claimed With
Operation C, D, E, F, Or
G)
2010 Fusion, Milan, MKZ:
Replace One (1) Exterior
Rear View Mirror (May Be
Claimed With Operation A
Or B)
2010 Taurus: Replace One
(1) Exterior Rear View
Mirror (May Be Claimed
With Operation A Or B)
2010 Taurus: Replace Two
(2) Exterior Rear View
Mirrors (May Be Claimed
With Operation A Or B)
2010 Fusion, Milan, MKZ:
Replace Two (2) Exterior
Rear View Mirrors (May Be
Claimed With Operation A
Or B)
2010 MKT: Replace One
(1) Exterior Rear View
Mirror (May Be Claimed
With Operation A, B Or G)
2010 MKT: Replace Two
(2) Exterior Rear View
Mirrors (May Be Claimed
With Operation A, B Or G)
TIME
0.5 Hr.
0.6 Hr.
0.3 Hr.
0.2 Hr
0.3 Hr
0.5 Hr.
0.4 Hr
0.8 Hr
PAGE 3
TSB 10-20-6 (Continued)
102006G
2010 MKT: Includes Time
1.0 Hr.
To Paint One (1) Or Two
(2) Exterior Rear View
Mirror(s) Includes Time For
P101 (May Be Claimed
With Operation A, B, E Or
F)
DEALER CODING
CONDITION
BASIC PART NO.
CODE
17K707
42
PAGE 4