Job Description: Stockroom Assistant
Reporting to: Stock & Admin Manager
Objective
To contribute to the success and smooth running of the retail shops.
To ensure the efficient and professional running of the Stock Rooms in accordance with the
systems and procedures laid down by BMCo.
To provide the highest standard of service to the customer – the shops.
The promotion of the good name of the company and the British Museum
Responsibilities
Present an informative and helpful image to the shops, 6B and Head Office
Check off all deliveries when they arrive in the Stock Rooms in an efficient and timely manner,
ensuring the deliveries tally with the paperwork and passing all paperwork with any shortages,
overages or damaged items clearly highlighted, to the appropriate admin dept.
Unpack all deliveries putting stock into the correct locations ensuring all stock is safely stored and
easily accessible in line with H&S guidelines. Maintain an accurate knowledge of stock and
locations.
Ensure stock is rotated on a regular basis, ensuring all stocks remain clean and saleable.
Supply stock to the shops on a daily basis, advising the manager of any items which are not
available.
Liaise with the shop managers regarding their deliveries.
Liaise with 6B staff and (other delivery companies) as necessary; advising them of any access
issues or other communication that may affect them.
Ensure that all ‘mail order’ purchases from the shops are forwarded to 6B in a timely fashion for
onward dispatch.
Pack up and have ready for collection by 6B all damaged and excess stock, transfers and any
internal mail.
Pack up and have ready for collection all stock to be returned to suppliers or collected by suppliers,
ensuring all paperwork is actioned accordingly.
Complete any paperwork as instructed, in an accurate, efficient and timely manner, ensuring all
filing is kept up-to-date and in good order.
Ensure the carrier bags and other shop floor consumables are kept stocked up with all necessary
items by placing regular orders with 6B and other suppliers. Keep the area tidy and readily
accessible by all and supply the shops as required.
Collect mail daily from the Post room and distribute as necessary both to the Retail Office and 38
(Head Office). Ensure any internal mail going from the Retail Office to 6B is given to the van driver
on a daily basis.
British Museum Shops
Keep the Stock Rooms in an organised and presentable condition. All areas should be cleaned on
a regular basis and all bins emptied as required.
Ensure all aisles and through routes are kept clear and free of stock at all times - particular
attention must be paid to all fire escape routes. Report any build up of rubbish or blockages (in any
part of the building) to a member of management immediately.
Ensure all computers and lights are switched off at the end of the working day and that the Stock
Rooms are ready for the following day’s business activity.
Follow all security procedures to ensure a high level of security is maintained at all times; all Stock
Room doors are kept closed and no unauthorised persons allowed into the Stock Rooms
unaccompanied.
Assist with Stocktakes; both the prepping and the counting.
Ensure that the trolleys are operating efficiently and that any defects or problems that may affect
the day-to-day running of the Stock Rooms are advised to the line manager.
Actively be involved in improving storage and stock control systems and suggesting improvements
in the overall layout and organisation of the Stock Rooms as they become apparent.
Be fully conversant with all procedures and policies of the British Museum Shops.
Familiarisation with the Museum as a whole.
Provide cover and/or assistance for the Bookshop Stock Room assistant during breaks, annual
leave, other absences or special circumstances as required, ensuring sufficient handover (for
planned cover).
Carrying out any reasonable task as directed by the Manager or Deputy.
Qualifications
Applicants will normally have had at least 12 months experience in warehouse / stock room work or in
either front or back of house retailing. They will have to be able to work with heavy boxes and IT skills
would be desirable. They are expected to have reached a good standard of secondary education or
higher.
Appointment
Appointments are subject to the satisfactory completion of character references. Also offers of
employment are made subject to the condition that a security check will be made by the British Museum
and that this will include a search of the National Criminal Records by the Police.
Hours
Sales staff work a 36.25 hour week over a rota cycle. There is a lunch break of one hour. Morning
and afternoon breaks of 20 mins will be allowed at the discretion of management.
Saturday,
Sunday and public holiday working is required in accordance with the rota.
Further details of
terms and conditions are set out in the contract of employment and staff handbook.
Created July 2006.