TRAINING TRAINING CPD – Online spaces can reduce the hassles As the NHS moves towards becoming paperless, health professionals should consider the benefits of using personal learning spaces for Continuing Professional Development By Debbie Holmes C ontinuing Professional Development (CPD) is a requirement for most health care professionals (HCPs) to enable them to continue to meet professional standards, to provide evidence of contemporary practice and study for registration purposes. Whilst the process for CPD is valuable in maintaining competency and currency in a fast evolving healthcare system, it can be difficult to record and evidence this without some level of structure and guidance. Increasingly tools such as eportfolios and Personal Learning Spaces (PLS) are being used to support recording, reflective learning, peer review, and action planning for development. Not only can the learning be recorded, it can then be collated into a presentation format to demonstrate professional standards or provide evidence of CPD for the purpose of audit, appraisal or career advancement. Eportfolios often provide structure by listing competencies or professional standards such as the Health and Care Professions Council standards. Practitioners use the standards as a framework to evidence their abilities and use the eportfolio as a method to present their current standing. This approach works well in giving structure, but can suffer from lack of engagement as only items highlighted in the standard are addressed and there is a danger that the process becomes a somewhat constraining tick box exercise. PLSs provide the core eportfolio functionality, but also allow users much more freedom to record and reflect upon any of their activities. Be it a conversation with a colleague, a critical incident in the workplace or a formal training course. Importantly the individual can record something in the personal space and keep it private. As the individual is in control of each record they create they can choose to share any of them with a colleague for peer review or comment and if at some point in the future the recorded item highlights their abilities they can draw upon it to create personal eportfolio presenta- 40 PrimaryCareToday Summer 2013 tions to illustrate their competence. This may be based on standards or customised by the individual to meet their specific needs. Very often CPD is recorded in retrospect and can be rushed particularly if the purpose is not obvious or becomes a tick box exercise. Where there is organisational backing and multiple potential uses, individuals are much more likely to engage in on-going recording of their activities. HCPs learn and develop in the workplace on a daily basis, recording and reflecting upon this type of personal development helps build competence and embed good practice. Recording this in a format that can be reviewed and used again for multiple purposes, including evidencing CPD, appraisal and job applications gives individuals the maximum benefit from their efforts. “PLSs provide the core eportfolio functionality, but also allow users much more freedom to record and reflect upon any of their activities” Care delivered by HCPs is in a state of constant change and individuals have a responsibility to ensure that their own practice is based on sound knowledge and understanding and on good research where this exists. Whilst employers have an obligation to provide some training and development and the support for CPD, the responsibility lies mainly with the practitioner who needs to define his or her own needs, to do this they must be able to reflect and identify learning needs. This will in turn improve the quality of care for service users as the individual will be knowledgeable and up to date with current effective practice. In light of the Francis Report of the Mid Staffordshire Public Inquiry, it is likely to become increasingly important for practitioners to be able to demonstrate their The newspaper for leaders, influencers and decision makers can be further evidenced by testimony and comment from others who have supported, guided and interacted with them during the process. own competence and the quality of the care they provide. PHYSIOTHERAPISTS AND CPD The Chartered Society of Physiotherapists (CSP) is a professional, educational and trade union body which provides PebblePad, an online PLS as a member benefit for all of their 35,000 members. The system is used by members to help record and reflect upon their CPD activities. Physiotherapists are required to evidence their on-going CPD and every 2 years a sample of registrants are called upon to present their development to the Health and Care Professions Council for audit purposes. Within the PLS the members are able to use templates to provide structure to the recording process. This helps guide members through recording their activities, promotes reflection on the learning and helps highlight how it has influenced their practice. Using the PLS is of particular benefit to those who find it difficult to begin the recording process as the inbuilt prompts give individuals guidance. The PLS also enables CSP members to record and evaluate their learning from a range of activities, document professional achievements and abilities relevant to their current practice, and devise clear action plans for future development, using new and existing resources provided by the CSP. As an online system members can access their own password protected personal space from any internet connected computer and either use the templates provided or upload files directly into the system. This can include video and photographic evidence if appropriate. Once recorded, items can be revisited, reflected upon and collated to provide a comprehensive portfolio of activity. As the system uses secure technology, individuals can be sure that the records of the activity are not lost or misplaced as paper records might be. Supporting others to learn and develop is an integral part of a qualified physiotherapist’s role and part of the physiotherapist code and framework. The CSP currently supports a project, funded by the Union Learning Fund, to help members achieve CPD excellence in changing workplace contexts. This includes developing CPD resources and building a network of learning champions – CSP members who want to support and promote excellence in CPD with their colleagues. The project encourages members to use the PLS for planning, doing and reviewing their CPD. Learning Champions have their own network on the system, where they can find material to support them in delivering their role and feedback information about their activities to the project team. CHIROPODISTS AND PODIATRISTS AND CPD The Society for Chiropodists and Podiatrists (SCP) also use the PebblePad personal learning space for their members to create an eportfolio to evidence their CPD. Neil Simmonite, a member of the Society’s council, says: “Our eportfolio is incredibly useful and, potentially, the single most important avenue to engaging with members and supporting training. “The system is easy to use and allows members to record things easily and not be consumed with learning to manage a new piece of technology.” This is a view also supported by fellow SCP council member Peter Graham. “Our eportfolio is easy to learn and this is critical for uptake in CPD activities.” “Our eportfolio is incredibly useful and, potentially, the single most important avenue to engaging with members and supporting training” WORKING IN HEALTHCARE Working in health care settings requires the delivery of safe, good quality care, risk management procedures will exist as part of the quality assurance mechanisms employed by the service providers. HCPs can find themselves in a position where they need to provide a written statement for risk management strategies that require them to make sense of their role in a given situation and to learn from them for the good of all involved. Having a per- The newspaper for leaders, influencers and decision makers sonal space where they can explore their practice and then share this confidentially for guidance and support can assist with this process and be of significant benefit. At some time during their career some individuals may be identified by management or their professional body as needing to develop their practice and will be actively encouraged to pursue and evidence CPD around particular outcomes. In a few cases there may be a Fitness to Practice issue that is dealt with by the professional body responsible for the registrant, often the outcome identifies a need to develop practice through CPD and reflective practice and provide evidence of this to the Professional body and the employer. Having a personal space to develop this and share their progress with others would be a positive developmental tool. A PLS containing records of learning, reflective insights into practice and logs of activity can provide clear evidence that a HCP has made an effort to improve their practice and maintain their cultural competence within the workplace. These ON THE JOB EXPERIENCE I trained to be a Nurse, a Midwife and then a Midwifery Teacher and have always been required to provide evidence of CPD to my employer and, if called to audit, to the Nursing and Midwifery Council. I must meet with a Supervisor of Midwives annually to discuss my development in relation to clinical practice, if I cannot provide evidence that I am currently up to date and competent to be a Midwife I will not be able to continue to practice. I use my PLS to record evidence of any activity and development related to my role as a Midwife. I now share my personalised eportfolio with my named Supervisor of Midwives which means that when my annual review is due I just turn up knowing that she has accessed my evidence of CPD online, I no longer have to collate everything just prior to the review, I add it throughout the year when and wherever it happens and this is updated in her view of my eportfolio online. Sandra Orton, Interim Associate Director-Surgery, Supervisor of Midwives, Queens Hospital NHS Foundation Trust, said, “Reviewing Debbie’s CPD and Midwifery activity through her eportfolio allows me to look back at any action points set and review the development. It really supports lifelong and life wide learning and improves the efficiency of the annual supervisory review.” With increasing use of e-learning and social learning in education and training as well as the general use of technology in social situations, the time is fast approaching when systems supporting recording online CPD, personal learning and peer review will become a natural choice. For professional bodies there is massive potential for both member engagement and cost reduction. For individuals, ease of use and the ability to reuse evidence for multiple purposes provides a good incentive and for employers seeing development activities translate into a skilled workforce who can reflect upon how their training translates into practice will provide them with a good reason to get Personal. Debbie Holmes is a consultant at Pebble Learning, www.pebblelearning.co.uk ● PrimaryCareToday Summer 2013 41