DEFINITIONS
In the preceding table you will find many terms and abbreviations you may not be familiar with.
To help you better understand these terms we’ve provided the following definitions:
Non-Detects (ND) – Not detectable at testing limits. Laboratory analysis indicates that the constituent is
not present.
Parts per million (ppm) or Milligrams per liter (mg/l) – one part per million corresponds to one minute in
two years or a single penny in $10,000.
Parts per billion (ppb) or Micrograms per liter – one part per billion corresponds to one minute in 2,000
years, or a single penny in $10,000,000.
Picocuries per liter (pCi/L) – picocuries per liter is a measure of the radioactivity in water.
Action Level (AL) – the concentration of a contaminant which, if exceeded, triggers treatment or other
requirements which a water system must follow.
Treatment Technique (TT) – A treatment technique is a required process intended to reduce the level of a
contaminant in drinking water.
Maximum Contaminant Level – The “Maximum Allowed” (MCL) is the highest level of a contaminant
that is allowed in drinking water. MCLs are set as close to the MCLGs as feasible using the best
available treatment technology.
Maximum Contaminant Level Goal – The “Goal”(MCLG) is the level of a contaminant in drinking water
below which there is no known or expected risk to health. MCLGs allow for a margin of safety.
Secondary Contaminant – Substances that do not have an impact on health. Secondary Contaminants affect
aesthetic qualities such as odor, taste or appearance. Secondary standards are recommendations,
not mandates.
Recommended Upper Limit (RUL) – Recommended maximum concentration of secondary contaminants.
These reflect aesthetic qualities such as odor, taste or appearance. RUL’s are recommendations,
not mandates.
Maximum Residual Disinfectant Level (MRDL) – The highest level of a disinfectant allowed in drinking
water. There is convincing evidence that addition of a disinfectant is necessary for control of
microbial contaminants.
Maximum Residual Disinfectant Goal (MRDLG) - The level of a drinking water disinfectant, below which
there is no known or expected risk to health. MRDLGs do not reflect the benefits of the use of
disinfectants to control microbial contamination
** Public Notice**
Samples from three of the Borough’s drinking water sources contained manganese at concentrations
that exceeded the Recommended Upper Limit (RUL) of 50 parts per billion (ppb). Levels ranged from
33-749 ppb. Manganese is a naturally-occurring soil mineral. The RUL for manganese is based on
staining of laundry. Excess manganese may cause dark brown or black stains on laundry or plumbing
fixtures. Manganese is an essential nutrient and toxicity is not expected from levels that would be
encountered in drinking water.
The wells with the elevated manganese levels provide 20-50% of the total water supply. Water from
these wells is mixed with water from the main supply well that has a very low manganese level.
We have a sodium level that slightly exceeds the Recommended Upper Limit (RUL) for sodium 63
milligram per liter (mg/L). For healthy individuals, the sodium intake from water is not important
because a much greater intake of sodium takes place from salt in the diet. However, sodium levels
about the RUL may be concern to individuals on a sodium restricted diet.
New facility is expected to begin in 2015.
Susceptibility Ratings for Florham Park Water Utility Sources
Florham Park Water Utility – PWSID #NJ1411001
Florham Park Water Utility is a public community water system consisting of three (3) wells,
zero (0) wells under the influence of surface water, zero (0) surface water intakes, two (2) purchased ground
water sources, and one (1) purchased surface water source. This system’s source of water comes from the
Buried Valley Aquifer system
Florham Park Water Utility system purchases water from the following water systems; NEW
JERSEY AMERICAN WATER CO., EAST HANOVER WATER DEPARTMENT, and MADISON WATER
DEPARTMENT
Susceptibility Ratings for Florham Park Water Utility Sources
The table below illustrates the susceptibility ratings for the seven contaminant categories (and
radon) for each source in the system. The table provides the number of wells and intakes that rated high
(H), medium (M), or low (L) for each contaminant category. For Susceptibility ratings of the purchased
water refer to the specific water system’s source water assessment report. The seven contaminant categories
are defined at the bottom of this page. DEP considers all surface water highly susceptible to pathogens;
therefore all intakes received a high rating for the pathogen category. For the purpose of Source Water
Assessment Program, radionuclide is more of a concern for ground water than surface water. As a result,
surface water intakes’ susceptibility to radionuclide was not determined and they all received a low rating.
If a system is rated highly susceptible for a contaminant category, it does not mean a
customer is or will be consuming contaminated drinking water. The rating reflects the potential for
contamination of source water, not the existence of contamination.
Public water systems are required to monitor for regulated contaminants and to install treatment
if any contaminants are detected at frequencies and concentrations above allowable levels. As a result of the
assessments, the DEP may customize or modify existing monitoring schedules based on the susceptibility
ratings.
Pathogens
Sources
Wells- 3
GUDI- 0
Surface
water
Intakes- 0
□
□
□
□
□
□
□
□
H
M
3
L
Nutrients
H
3
M
L
Pesticides
H
M
L
3
Volatile
Organic
Compounds
H
3
M
L
Inorganics
H
M
3
L
Radio
nuclides
H
M
3
L
Radon
H
3
M
L
Pathogens: Disease-causing organisms such as bacteria and viruses. Common sources are
animal and human fecal wastes.
Nutrients: Compounds, minerals and elements that aid growth, that are both naturally
occurring and man-made. Examples include nitrogen and phosphorus.
Volatile Organic Compounds: Man-made chemicals used as solvents, degreasers, and
gasoline components. Examples include benzene, methyl tertiary butyl ether (MTBE), and
vinyl chloride.
Pesticides: Man-made chemicals used to control pests, weeds and fungus. Common sources
include land application and manufacturing centers of pesticides. Examples include herbicides
such as atrazine, and insecticides such as chlordane.
Inorganics: Mineral-based compounds that are both naturally occurring and man-made.
Examples include arsenic, asbestos, copper, lead, and nitrate.
Radionuclides: Radioactive substances that are both naturally occurring and man-made.
Examples include radium and uranium.
Radon: Colorless, odorless, cancer-causing gas that occurs naturally in the environment. For
more information go to http://www.nj.gov/dep/rpp/radon/index.htm or call (800) 648-0394.
Disinfection Byproduct Precursors: A common source is naturally occurring organic matter
in surface water. Disinfection byproducts are formed when the disinfectants (usually chlorine)
used to kill pathogens react with dissolved organic material (for example leaves) present in
surface water.
Key
pCi/L = Piccorries per liter. The equivalent of one second in 32 million years.
ppb = Parts per billion. The equivalent of one second in 32 years.
ppm or mg/L = Parts per million. The equivalent of one second in 12 days.
na = not applicable
nd = not detected
avg = average
AL = Action Level
RUL = Recommended Upper Limit
NE = None Established
Florham Park Borough – Public Water System
2014 Consumer Confidence Report (CCR)
Results From The Year 2013 PWSID NJ1411001
YOUR WATER MEETS OR EXCEEDS ALL STATE AND
FEDERAL STANDARDS FOR SAFE DRINKING WATER
ccR
2014
Important
Information!
Este informe contiene informatión muy importante, sobre su agua potable.
Tradúzcalo o hable con alguien que lo entienda bien.
Residential Customer
Florham Park, NJ 07932

Borough of Florham Park
111 Ridgedale Avenue
Florham Park, NJ 07932
EcRwssEDDM
PRESORTED
STANDARD
U.S. POSTAGE PAID
UNION, NJ
PERMIT NO. 978
Visit the Borough website at http://www.florhamparkboro.net
Florham Park Borough – Public Water System – 2014 Consumer Confidence Report (CCR)
Results from the Year 2013 PwsID NJ1411001
YOUR wATER MEETs OR EXcEEDs ALL sTATE AND FEDERAL sTANDARDs FOR sAFE DRINKING wATER
Dear Customer:
Significant portions of this report contain mandatory language as required by the 1996 Federal
Safe Drinking Water Act Amendments.
During 2013, the Florham Park water system was in compliance with all national and state primary
drinking water standards. These health and safety standards are set by the United States Environmental
Protection Agency (EPA) and the New Jersey Department of Environmental Protection (NJDEP).
Florham Park Water Utility regularly tests our drinking water to ensure that it meets the standards.
All of the results are on file with the DEP, the agency that monitors and regulates drinking water quality
in our state. Both the EPA and the NJDEP require water suppliers to mail a Consumer Confidence Report
(CCR) to customers on an annual basis. This CCR provides important information about your drinking
water. It shows how your drinking water measured up to government standards during the Year 2013. Please
read it carefully and feel free to call us at (973) 410- 5471 if you have any questions about your water or
your service; or you may call the EPA Safe Drinking Water Hotline at (800) 426-4791. If you have a specific
question about water as it relates to your personal health, we suggest that you contact your health care
provider.
Some of the water supplied did exceed a secondary drinking water standard, also known as
recommended upper limit (RUL) for manganese which can cause dark brown or black stains on laundry
or plumbing fixtures. Not all customers were affected by this. Notice of the manganese level is part of this
annual report. An additional notice regarding the manganese exceeding limits was also reported in The
Florham Park Eagle Newspaper on May 31, 2012 and is on our web-site at http://www.florhamparkboro.net
Drinking water, including bottled water, may reasonably be expected to contain at least small
amounts of some contaminants. The presence of contaminants does not necessarily indicate that the water
poses a health risk. More information about contaminants and potential health effects can be obtained by
calling the EPA Safe Drinking Water Hotline at (800) 426-4791.
The New Jersey Department of Environmental Protection (NJDEP) has completed and issued
the Source Water Assessment Report and Summary for this public water system. Further information on
the Source Water Assessment Program can be obtained by logging onto NJDEP’s source water assessment
web site at www.state.nj.us/dep/swap or by contacting NJDEP’s Bureau of Safe Drinking Water at 609-2925550. Please see attached New Jersey Source Water Assessment Report. You may also contact the Borough
of Florham Park Water Utility at 973-410-5471.
Bottled Water or Tap Water?
Drinking water, whether it is tap water or bottled water, comes from various sources such as
rivers, lakes, streams, ponds, reservoirs, springs, and wells. The Borough’s water supply comes from three
wells located in the vicinity of the Municipal Complex. Groundwater in these three wells comes from the
Buried Valley Aquifer System of the Central Passaic River Basin. Many public water suppliers in southeast
Morris and western Essex County rely on groundwater supplied from the Buried Valley Aquifer system.
The Borough of Florham Park’s Water Utility maintains approximately forty two (42) miles of water
mains ranging in size from 4 inches to 16 inches in diameter. The Borough of Florham Park’s Water Utility
maintains a 1,000,000 gallon water tank (standpipe) and 250,000 gallon water tank (spheroid). We have
interconnections with East Hanover, Madison Borough and the New Jersey American Water Company.
From time to time you may receive water from these sources through the interconnections.
Conservation:
Fresh clean drinking water is vital to life so there is never enough to waste. Remember a little
common sense will make a big difference. It is essential for us to take water saving steps now. We encourage
our customers to use water wisely even when supplies are abundant. If we don’t conserve, we are pouring
water and money down the drain.
The average American can drink, shower and flush between 40 and 130 gallons of water every
day. You can reduce your water consumption by up to 30 percent by taking just a few simple steps.
Inside your home never use your toilet as a wastebasket. Take shorter showers or take a shallow
bath instead of a shower. Turn off the tap while brushing your teeth or shaving. While waiting for hot water
from the tap, catch the flow in a watering can and use it for watering house or garden plants.
Conservation Cont:
Keep a bottle of tap water in the refrigerator instead of running the faucet for cold water, wash
vegetables and fruit in a basin and use a vegetable brush to remove dirt. Run your dishwasher only when
full. And remember check faucets and toilets for leaks. Leaking toilets can waste up to 200 gallons each day.
When purchasing a new washer consider a high-efficiency washing machine which can save over 50% in
water and energy use. Outside the home check for and repair leaks in irrigation systems. Water the lawn or
garden during the coolest part of the day. Do not water on windy days. Install a moisture sensor on irrigation
systems. Following these tips, you can save hundreds of gallons of water and money.
Permanent Water Use Restrictions
Within the Borough of Florham Park outside water usage is permanently restricted to usage on alternate
days. Alternate usage restrictions allow outside water by persons or businesses having even house or box
numbers on even days and those having odd house or box numbers on even days, with all outside water
usage being completely banned and prohibited on the 31st day of any month. This restriction shall not apply
to athletic fields and nurseries.
The Risks of Lead and Copper in Drinking Water:
The water in Florham Park has passed all DEP sampling requirements. As part of the DEP CCR
requirements, the Borough must present a statement about the risks of lead and copper in drinking
water. If present, elevated levels of lead can cause serious health problems, especially for pregnant
women and young children. Lead in drinking water is primarily from materials and components
associated with service lines and home plumbing. The Borough of Florham Park’s Water Utility is
responsible for providing high quality drinking water, but cannot control the variety of materials used
in plumbing components. When your water has been sitting for several hours, you can minimize the
potential for lead exposure by flushing your tap for 30 seconds to 2 minutes before using water for
drinking and cooking. If you are concerned about lead in your water, you may wish to have your water
tested. Information on lead in drinking water, testing methods, and steps you can take to minimize
exposure is available from the Safe Drinking Water hotline or at http:www.epa.gov/safewater/lead.
Do I need to take special precautions?
Some people may be more vulnerable to contaminants in drinking water than the general
population. Immuno-compromised persons such as persons with cancer who are undergoing chemotherapy,
persons who have undergone organ transplants, people with HIV/AIDS or other immune system disorders,
some elderly, and infants can be particular at risk from infections. These people should seek advice about
drinking water from their health care providers. EPA / CDC guidelines on appropriate means to lessen the
risk of infections by cryptosporidium and other microbial contaminants are available from the Safe Drinking
Water Hotline at (800) 426-4791.
The following table lists all the drinking water contaminants that Florham Park Water Utility
detected during the 2013 calendar year. The presence of these contaminants in the water does not necessarily
indicate that the water poses a health risk. Unless otherwise noted, the data presented in the table is from
testing done January 1 - December 31, 2013. It should be noted that due to the fact that required monitoring
for some contaminants is less than once per year there may be some water quality data represented that is
more than one year old.
Council Meetings
Meetings of the Borough’s Mayor and Council are held the third Thursday of the month at
Borough Hall at 111 Ridgedale Avenue, Florham Park, NJ 07932. For more information visit the Borough
website at http://www.florhamparkboro.net
Once again, the Borough of Florham Park assures you that we are taking steps to ensure the
safety of your drinking water supply. Should you have any questions or concerns please call the Water
Utility at (973) 410-5471.
The Borough of Florham Park’s goal is to provide you with drinking water that meets all federal
and state standards. Water treated at the distribution wells contains a small amount of chlorine to help ensure
the safety of your water; in addition, we used polyphosphate (a sequestering agent) to delay the precipitation
of oxidized manganese for a few days so that the scale which may build up on the walls of the main lines
is greatly reduced.
Water Quality Table
2012 and 2013 Regulation Detected Contaminants Table
Inorganic Contaminants - Directly related to the safety of drinking water. (Treatment Plant)
Inorganic contaminants (units)
Date
McLG
McL
Highest*
Results
Range of
Results
Typical source of
contaminant
Barium (ppm)
4-2-12
0
2
0.041
ND-0.041
Erosion source of
contaminant
chloride (ppm)
4-2-12
0
250
196
83-196
Run off/Leaching from
natural deposits
Water Quality Table
chromium (ppm)
4-2-12
0
0.1
0.009
0.006-0.009
2009 Regulated
Detected
Contaminants
Table
Erosion of natural
deposits
Primary Standards – Directly related to the safety of drinking water. (Treatment Plant)
Iron (ppm)
4-2-12
0
0.3
0.13
ND-0.13
from natural
Inorganic Contaminants
Date
MCL
MCL
Highest
Range
of Leaching
Typical
Source
deposits
(Units)
G
*
Results
of Contaminant
Nickel (ppm)
4-2-12
0
NE
0.004
0.002-0.004
Erosion of natural
Results
deposits
Barium (ppm)
4-6-09
2
2
0.06
0.03–0.06
Erosion of
Nitrate (ppm)
7-1-13
0
10
1.40
ND-1.40
Erosion of natural
natural deposits
deposits and fertilizer
Chromium (ppb)
4-6-09
100
100
8
7–8
Erosion
usage of
natural deposits
sulfate (ppm)
4-2-12
0
250
69
46-69
Run off/Leaching from
Nitrate (ppm)
7-6-09
10
10
1.0
0.6 – 1.0
Erosion
of
natural
deposits
natural
deposit
Total Dissolved solids (TDs) (ppm)
4-2-12
0
500
639
426-639
Run off/Leaching from
and
fertilizer
natural
deposits
usage
Total Hardness (ppm)
4-2-12
250
493
327-493
Run off/Leaching from
Nitrite (ppm)
7-6-07
1
1
0.05
ND – 0.05
Erosion
of
natural
deposits
natural
deposit
Zinc (ppm)
4-2-12
0
5
0.026
0.019-0.026 Run off/Leaching from
and
fertilizer
natural
deposits
usage
Lead and Copper (Monitoring at Customer’s Tap)
Lead and Copper
Date
MCL
(Units)
G
AL
Copper (ppm)
6/6/12 –
6/6/09
6/15/12
6/12/09
1.3
1.3
Lead (ppb)
6/6/12
6/6/09 –
6/15/12
6/12/09
0
15
90th
Percenti
le
0.0315
0.13
<2
Samples
> AL
Typical Source
of Contaminant
0
Corrosion of
household
plumbing
Corrosion of
household
plumbing
0
Volatile
Organic Contaminants
Contaminants (Treatment
(Treatment Plant)
Plant)
Volatile Organic
Contaminant
contaminant
(Units)
Methyl-t-butyl
ether (MTBE)
carbon
Tetrachloride
(ppb)
ppb
MCL
Highest
Range ofsourceTypical
Source of
Date Date McLGMCL McL
Results
Typical
of contaminant
G
* Results
Results
Contaminant
1/7/2009- 0
NA 0.5 70
0.23
ND-0.23from factories;
Disinfection
by7/5/13
ND-0.290
Discharge
Leaching
product
4/6/2009 fromgasstoragetanksandlandfills.
Methyl tert-butyl ether (ppb)
1/2/13
0
0.5
ND-0.29
Gasoline additive and
Disinfection by-products (Monitoring in Distribution system)
tanks Source
Contaminant
Date
MCL MCL Highest
Range offuel oil
Typical
(Units)
G
*
Results
of Contaminant
Disinfectant Residual (Distribution System)
Results
Disinfectant
Date
MRCL
MCL
Highest
Range
Typical Source
HAA5
(ppb) Residual
8/24/09
NA
60
0
0 of
Disinfection
byDisinfectant
Residual
(Distribution
System)
(Units)
G
*
Results
of Contaminant
product
Disinfectant Residual
Date
MRCL
MCL Highest
Range of
Typical Source
Results
(HAA5: dibroacetic acid, dichloroacetic acid, monobromoacetic acid, monochloroacetic acid,
Added
for disinfection
(Units)
G4
*
Results
of Disinfectant
Contaminant
2013
1.32
0.31 −
Chlorine (ppm)acid)
2009
NA
4
1.17
–
trichloroacetic
purposes
Results
1.32
1.26
Total THM (ppb)
8/24/09
NA
80
0
0
Disinfection byChlorine (ppm)
2009
NA
4
1.17
0.31 –
Disinfectant
product
1.26
(THMs: bromochloromethane, bromodichloromethane, chlorodibromomethane, chloroform)
Radionuclides (Treatment Plant)
Contaminant
Date
MCL MLC Highest
Range of
Typical Source
Unregulated Contaminants
Radionuclides
(Treatment Plant)
(Units)
G
*
Results
of Contaminant
Contaminants
Date
MRL
Level Detected
Typical Source of
Contaminant
Date
MCL MLC Highest
Typical Source
Results Range of
(Units)
Contaminant
(Units)
G0
* ±
Results
of Contaminant
Erosion of
Gross Alpha – pCi/L
1-17-06
3.1
± 0.6
15
5.5
DCPA (ppb)
2003
1
ND – 6.8
An Herbicide
Results
5.5 ± 1.6
natural deposits
and 4-101.6
Erosion of
3.1 ± 0.6
Gross Alpha – pCi/L
1-17-06
15
0
5.5 ±
06
5.5
± 1.6
natural
deposits
and
4-101.6
Ra 226 pCI/L
1-17-06
5
0
<1
- 0.06
±
Erosion
of
and06
4-100.14 0.29
natural deposits
Ra 226 pCI/L
1-17-06
5
0
<1
- ±0.06
Erosion of
06
0.18±
and
4-100.14
0.29
natural
deposits
Ra 228 pCi/L
1-17-06
Erosion
of
5
0
<1
- 0.03
±
± 0.18
and06
4-10natural deposits
0.27
0.33
Ra 228 pCi/L
1-17-06
5
0
<1
- ±0.03
Erosion of
06
0.30±
and
4-100.27
natural
deposits
Uranium ppb
1-17-06
30
0
7
5 -0.33
7
Erosion
of
± 0.30
and06
4-10natural deposits
Uranium ppb
1-17-06
30
0
7
5-7
Erosion of
06
and 4-10natural deposits
06 aesthetic quality of drinking water.(Treatment Plant)
Secondary Standard – Related to the
Secondary Contaminants
Date
NJ
Highest
Range of
Typical Source of
Secondary
Standard – Related to the aestheticRUL*
quality of
drinking
water.(Treatment
Plant)
(Units)
Result
^
Results
Contaminant
Secondary
Contaminants
Date
NJ
Highest
Range
of
Typical
of
Manganese
(ppb)
4-2-12
50
749
33 – 749
NaturalSource
mineral
(Units)
RUL*
Result
Results
Contaminant
Sodium
4-6-09
50
52
10 –- 52
mineralfrom
Sodium(ppm)
(ppm)
4-2-12
50
63 ^
18
63
RunNatural
off/Leaching
Manganese
(ppb) are based upon the
4-6-09
50sample. 522
0.02 – 522
Natural
* Highest results
highest single
natural mineral
deposits
Sodium
(ppm)Recommended Upper
4-6-09
50
52
10 - 52
Natural mineral
^ New Jersey
Limit.
* Highest results are based upon the highest single sample.
^ New Jersey
Recommended
Upper
Drinking
water, whether
it isLimit.
tap water or bottled water, comes from various sources such as rivers,
lakes, streams, ponds, reservoirs, springs, and wells. As water travels over the surface of the land or
water,
whether itnaturally
is tap water
or bottled
water,
comes
from
various
sources material.
such as rivers,
throughDrinking
the ground,
it dissolves
occurring
minerals
and
in some
cases
radioactive
It can
lakes,
streams,
ponds, reservoirs,
springs,
and wells.
waterortravels
over the
surface
of the land that
or
also pick
up substances
resulting from
the presence
of As
animals
from human
activity.
Contaminants
through
the
ground,
it dissolves
naturally
occurring
minerals
andcomes
in some
cases
radioactive
It can
Drinking
whether
it is tap water
or bottled
water,
from
various
sourcesmaterial.
such as rivers,
may be present
in water,
source
water include:
also pick
up substances
resultingsprings,
from the
ofwater
animals
or from
activity.
Contaminants
that
lakes,
streams,
ponds, reservoirs,
andpresence
wells. As
travels
overhuman
the surface
of the
land or through
may
be present
in source
water include:
the
ground,
it dissolves
naturally
occurring minerals and in some cases radioactive material. It can also pick
Microbial
as viruses
may
come from sewage
up substances•resulting
fromcontaminants,
the presencesuch
of animals
or and
frombacteria,
human which
activity.
Contaminants
that may be
treatment
plants, septic systems, agricultural livestock operations, and wildlife.
present in source water
include:
•• Microbial
bacteria,
which
come from sewageor
Inorganic contaminants, such as viruses
salts andand
metals,
which
can may
be naturally-occurring
treatment
plants,
systems,
agricultural
livestock
operations,
wildlife.
result
from
urbanseptic
stormas
water
runoff,
or
domestic
discharges,
oil and
•
Microbial
contaminants,
such
viruses
andindustrial
bacteria,
which
may wastewater
comeand
from
sewage treatment
• Inorganic
contaminants,
such
as salts and metals, which can be naturally-occurring or
gas projection,
mining, or
farming.
plants,
septic
systems,
agricultural
livestock
operations, and wildlife.
from and
urban
storm water
runoff,
industrial
oradomestic
discharges,
oil and
• result
Pesticides
herbicides,
which
comewhich
from
variety
ofwastewater
sources such
asor
agriculture,
•
Inorganic
contaminants,
such as salts
andmay
metals,
can
be naturally-occurring
result from
gas
projection,
mining,
or farming.
urban
storm water
runoff,
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small amounts of some contaminants. The presence of contaminants does not necessarily indicate that the
water poses a health risk. More information about contaminants and potential health effects can be obtained
by calling the Environmental Protection Agency’s Safe Drinking Water Hotline at 1-800-426-4791.