Understanding
your Electricity Bill
PLEASE NOTE: This is a sample bill. All figures displayed are
indicative only and do not reflect actual rates or charges.
Enquiries and Complaints
EnergyAustralia’s
Contact details.
(Mon-Fri 8am-6pm)
8am-6pm)
13 13 67
Emergencies (24hrs)
Electricity – EssentialEnergy
SP AusNet
13 20
80
17 99
ABN 99 086 014 968
www.energyaustralia.com.au
Tax Invoice
BN07404
BN07404 -- 0001
0001 -- 12221
12221
Sample Enterprises
PO Box 112233
Sydney NSW 2001
Account Number
123
864456
081 789
927
Your EnergyAustralia
account number.
Due by
6 September 2012
The due date for your
account payment.
Amount Payable
$7,808.58
The total amount
payable is the total
of new charges and
any outstanding
amounts.
ABN 99 086 014 968
Electricity Account
EnergyAustralia’s ABN.
Location: 52 Sample St, SYDNEY NSW 2000
Energy charges
including GST.
Total amount
bill issued
on 22012
July 2012
amount payable
payable of
ofyour
yourlast
lastelectricity
Gas bill issued
on 2 July
Payments – Thankyou
Thankyou
15,328.55
-15,328.55 cr
Electricity (01/07/2012 to 31/07/2012)
7,098.71
31/07/2012)
Subtotal of charges before GST
7,098.71
GST
Total GST payable 10%
709.87
10%
Total charges including GST
GST
7,808.58
Total Amount Payable
Payable
$7,808.58
Payment on time is appreciated
Information on Greenhouse Gas Emissions can be found
in the Electricity Analysis Report section of this bill.
If a payment is
made on or after
this date it will not
be shown on
this bill.
Invoice Date: 07/08/2012
Any payment made on or after this
date will be shown on your next bill.
Please see over for payment options
We’re now called EnergyAustralia
We’re still the same friendly people, partnering with you in energy
efficiency, so we can help you save more time, energy and money.
To learn more, visit our new website energyaustralia.com.au
Total amount of your
last Monthly bill and
the payments made.
Understanding
your Electricity Bill
PLEASE NOTE: This is a sample bill. All figures displayed are
indicative only and do not reflect actual rates or charges.
For your Information
(
Payment Difficulties – If you’re having difficulties paying your energy invoices, please call us on 13 13 67.
How to Pay
NMI NCCCZ000000
SmarterPay
Automatically pay on the due date by direct
debit from your financial institution account.
For details and an application form, call 13 13 67.
Biller Code: 3111
Ref: 1234 567 890
Contact your bank, financial institution to make
a payment from your savings or cheque account.
Receive, view and pay this bill using internet banking.
Biller Code: 2183
Ref: 1234 5678 9012 3456 7890
Phone 13 18 16 or go to postbillpay.com.au
to make a payment using your credit card.
Alternatively payments can be made in person
using cash or cheque at any Post Office.
By Mail
Post the payment slip with your cheque to:
EnergyAustralia, Locked Bag W100 SYDNEY NSW 1291
BN07404 - 0002 - 12221
EnergyAustralia Payment Slip
Please return this section with payment to:
EnergyAustralia, Locked Bag W100
SYDNEY NSW 1291
Account Number
123 456 789
Due by
6 September 2012
Amount Payable
$7,808.58
*2183 48640819273009402907
Tran code User code
831
0358
CRN
BSB
4864 0819 273 2815
Sample Enterprises
Payment
options.
Understanding
your Electricity Bill
PLEASE NOTE: This is a sample bill. All figures displayed are
indicative only and do not reflect actual rates or charges.
This is the physical
address where
energy is supplied.
National Meter
Identifier (NMI)
(industry Identifier.)
Electricity Report
Account Number
Name
Supply Address
Supply Period
Date of Issue
NMI
123 456 789
Sample Enterprises
52 Sample St, SYDNEY NSW 2000
1 July 2012 to 31 July 2012 - 31 days
7 August 2012
NCCC200000
NCCCZ00000
Transmission Loss Factor (TLF)
Distribution Loss Factor (DLF)
Charges
Total Losses = TLF x DLF
1.032700
1.061900
Quantity
x
Rate*
x
TLF
x
DLF
=
Total
27,437.00kWh
x
7.4330 c /k Wh
x
1.032700
x
1.061900
=
$1,991.91
3,983.000 kWh
x
3.3995 c / kWh
x
1.032700
x
1.061900
=
$148.49
Energy Charges
Peak (M-F)
All Other Times
*Rates are the agreed contract rates and are exclusive of losses
Total Energy Charges
Network Charges
are approved by the
Australian Energy
Regulator (AER). These
charges are passed
through, are common
to all retailers and are
not negotiable.
EnergyAustralia sets
market charges on a
regular basis based
upon charges received
from the market
operator (AEMO).
These charges will
appear on your
account as c/kWh.
For more details
visit AEMO’s website at
www.aemo.com.au
Network charges are
based on time bands.
These will differ from
the energy charges
time bands.
28,420.00 kWh
Network Charges
$2,140.40
(Passes through charges from your local network supplier)
DUOS for Peak
Network Access Charge
27,488.000 kWh
x
932.000 kWh
x
31 days
13.0670 c/ kWh
x
x
=
$3,591.86
6.8840 c / kWh
x
x
=
$64.16
25.3552 c/Meter/Day
x
x
=
$7.86
Total Network Charges
Market Changes
Distribution Loss Factor
(DLF) is a factor used
to account for losses
incurred in the
distribution network.
Loss factors are
approved by federal
and state regulators,
are common to all
retailers and are
not negotiable.
(Passed through in accordance with contact)
NEM Administration
28,420.000 kWh
x
x
0.4436 c / kWh
x
1.061900
=
$11.92
NEM Ancillary Services
28,420.000 kWh
x
x
0.4436 c / kWh
x
1.061900
=
$6.58
$133.87
Total Market Changes
Other Charges
Transmission Loss Factor
(TLF) is a factor used
to account for losses
incurred transmitting
electricity from the
generator to the
distribution network.
(Passed through in accordance with your contract)
Meter Provision
31 Days
$115.51
NSW Energy Savings Scheme
28,420.000 kWh
x
0.4436 c/ kWh
x
x
1.061900
=
LRET
28,420.000 kWh
x
0.4199 c/ kWh
x
x
1.061900
=
$126.72
SRES
28,420.000 kWh
x
0.9057 c/kWh
x
x
1.061900
=
$273.33
Carbon Charge
28,420.000 kWh
x
2.0102 c / kWh
x
x
1.061900
=
Total Other Charges
Total Electricity Before GST
Note: Where loss factors are used, individual line items may be rounded for display purposes.
1.032700
$626.50
$1,275.93
$7,098.71
Daily Capacity Charge
Capacity is the half
hour maximum kVA
that occurs during
peak time over the
previous 12 month
billing period.
Carbon Charge
The Federal
Government’s
carbon pricing
mechanism charge.
Understanding
your Electricity Bill
PLEASE NOTE: This is a sample bill. All figures displayed are
indicative only and do not reflect actual rates or charges.
Electricity Analysis Report
This is the physical
address where
energy is supplied.
Account Number
Name
Supply Address
Supply Period
Date of Issue
NMI
This is the
breakdown
showing the time
band in which
your energy
was used in.
ABN 99 086 014 968
123 456
864
081 789
927
Sample Enterprises
52 Sample St, SYDNEY NSW 2000
1 July 2012 to 31 July 2012 - 31 days
7 August 2012
NCCCZ000000
Load Profile
Energy Time of Use Breakdown
14.01%
Date
85.99%
28,420 kWh
3,983 kWh
24,437 kWh
Peak
Total Energy Charges
Average Daily
Consumption
Bill Days
this Period
917kWh
31
Consumption
Max Demand
Aug 11
38,117
N/A
Sep 11
43,763
N/A
Oct 11
25,720
N/A
Nov 11
37.014
N/A
Dec 11
24,706
N/A
Jan 12
27,238
N/A
Feb 12
40,743
N/A
Mar 12
35,295
N/A
Apr 12
25,366
N/A
May 12
35,556
N/A
Jun 12
26,746
N/A
Jul 12
28,420
N/A
Monthly Electricity Usage Comparison
50000
45000
40000
Energy Consumption (kWh)
This graph shows
your most recent
12 monthly energy
usage compared
to the previous
12 months.
35000
30000
25000
20000
15000
10000
5000
0
Aug
10
11
Sept
10
11
Oct
10
11
Nov
10
11
Dec
10
Peak
11
Jan
11
12
Feb
11
Shoulder
12
Mar
11
Apr
12
11
Peak
12
May
11
12
Jun
11
12
Jul
11
12
This table is designed
to assist you with
energy management.
It shows your total
monthly energy
consumption and
maximum demand
for the most
recent 12 month
billing period.