About NiceTrack: NiceTrack products and solutions
cover the full spectrum of the telecom intelligence
process from interception and monitoring, to processing,
analysis and dissemination of telecom interactions for
both telephony and internet data. The NiceTrack
product line includes the widest range of Interception
and Mediation solutions; data centric and target centric
Monitoring Centers & Traffic Analysis solutions.
TM
TM
About NICE: NICE Systems (NASDAQ: NICE) is the
leading provider of Insight from Interactions , offering
comprehensive performance management and
interaction analytics solutions for the enterprise and
public safety and security markets. Advanced interaction
analytics are performed on unstructured multimedia
content - from telephony, web, radio and video
communications. NICE brings the power of Insight from
Interactions to IP contact centers, branches, and
command and control centers. NICE’s solutions are
changing the way organizations make decisions,
enabling them to proactively improve business and
operational performance and address security threats.
NICE has over 24,000 customers in 100 countries,
including over 85 of the Fortune 100 companies.
More information is available at www.nice.com.
TM
NiceTrack Passive Interception for
Packet Data and VoIP Networks
TM
Contacts
Global International HQ, Israel, T +972 9 775 3777, F +972 9 743 4282 t Americas, North America, T +1 201 964 2600, F +1 201 964 2610
tEMEA, Europe & Middle East, T +44 8707 224 000, F +44 8707 224 500 tAPAC, Asia Pacific, T +852 2598 3838, F + 852 2802 1800
Insight from InteractionsTM, 3600 ViewTM, Executive Connect R, Executive InsightTM*, Freedom R, Investigator R, Mirra R, Universe R, My UniverseTM, NICE R, NiceCall R, NiceCall FocusTM, NiceCLSTM, NICE LearningTM,
eNiceLinkTM, NiceLog R, Playback OrganizerTM, Renaissance R, ScreenSenseTM, NiceScreenTM, NICE Storage CenterTM, NiceTrackTM, NiceUniverse R, NiceVision R, NiceVision HarmonyTM, NiceVision MobileTM,
NiceVision ProTM, NiceVision NVSATTM, NiceVision AltoTM, Scenario ReplayTM, Tienna R, Wordnet R, NICE PerformTM, NICE InformTM, NICE AnalyzerTM, Last Message ReplayTM, NiceUniverse CompactTM, Customer
FeedbackTM, Interaction Capture UnitTM , Dispatcher AssessmentTM, EncorderTM, Freedom Connect R, FAST R, FAST Alpha SilverTM, FAST Alpha BlueTM and Alpha R and other product names and services mentioned
herein are trademarks and registered trademarks of NICE Systems Ltd. All other registered and unregistered trademarks are the property of their respective owners.
*in Australia only
ALL CONTENTS OF THIS DOCUMENT ARE COPYRIGHT C 2007
NiceTrack passive interception solutions for packet data and VoIP networks enable Law
Enforcement Agencies (LEAs) and intelligence organizations to filter and extract data and voice
delivered over IP links. NiceTrack offers rapid deployment with minimal intervention by network
operators; secures the integrity of intercepted data; and makes certain that the identity of your
target remains undisclosed.
www.nice.com
Insight from Interactions TM
Key Benefits
Interception Features
NiceTrack handles all types of packet data and VoIP
protocols on a single platform. With NiceTrack you can
analyze, intercept, and process events, as they happen.
NiceTrack enables LEAs and intelligence organizations
to enhance operational capabilities with a software based
non-intrusive technology. NiceTrack offers:
NICE Systems has field proven experience in the deployment of interception solutions for major
LEAs and intelligence agencies worldwide. We offer the widest range of features for both Packet
Data and VoIP networks. NiceTrack enables you to intercept TDM, VoIP and packet data.
Fast, Effective Interception: Intercept and deliver Intercept
Related Information (IRI) and Call Content (CC) data over
a variety of IP link types using standard or proprietary
interfaces.
In-Depth Multi-Layer Filtering: Filter traffic data based on
unique and complex identifiers associated with target
communication up to the application layer (e.g. IP address,
port number, email address, VoIP phone number, keywords
and identifier combinations).
Industry Compliace: NiceTrack solutions are fully compliant
with ETSI (including TS 102 232-x), CALEA (including T1.IAS
and T1.678v2) and other regional and country-specific lawful
interception regulations and standards.
Performance Driven Operation: Utilize NiceTrack IP probes
to filter and extract huge quantities of data delivered
simultaneously over highly loaded IP links. NiceTrack solutions
are based on commercial-off-the-shelf components to facilitate
periodic hardware upgrades.
Multi-Probe, Multi-Site Delivery: Analyze and extract traffic
data transmitted over multiple IP links located at various
locations.
Automatic Data Record Collection: Gather Call Data Records
(CDRs) and IP Data Records (IPDRs) for intercepted VoIP
and packet data events. Deliver and store data in a standard
or proprietary format.
Seamless Integration: Create seamless integration with
NiceTrack Monitoring Centers and other interception platforms
to create a hybrid solution for both passive and active
interception.
Packet Data Networks
NiceTrack analyzes and intercepts traffic data based on advanced filters, and handles ‘fuzzy’ applications
and services running on packet data networks.
Protocol Type
Technical Description
Link Layer
Ethernet, PPP/HDLC, SLIP, MLPPP, VLAN, WiFi, STM, ATM, PPP
Compressions (VJ, MPPC), H.223 Framing, MPLS, PoS
Network & Transport Layer
IP, TCP, UDP, L2TP, WTP, SCTP
Access Protocols
Radius, DHCP
Email & Webmail
POP3, SMTP, IMAP4, MIME over HTTP etc.
Chat and Instant Messaging
IRC, ICQ, PALTalk, MSN Messenger, Yahoo Messenger etc.
File Transfer
FTP and Passive FTP
Newsgroup
NNTP
Web Browsing
HTTP, MMS, WSP
Peer-to-Peer
Kazaa, DC++, Gopher
Miscellaneous
Telnet, DNS
Interception Criteria Type
Technical Description
Packet Based Filters
Combinations of MAC address, IP address, port number, RADIUS
(username, CLI), DHCP (MAC address, host name, cable modem
MAC address), ATM VPI/VCI etc.
Application Based Filters
Combinations of email address, email user name, webmail address,
host name URL, keywords etc.
Voice Over IP Networks
NiceTrack extracts signaling and content information and performs smart interception for a variety of
Voice over IP protocols and applications. NiceTrack supports interception criteria such as phone number,
nickname, SIP URL etc.
Protocol Type
Technical Description
VoIP Signaling
SIP, H.323, MGCP, Megaco (H.248), IAX2, SIGTRAN, TALI, Skinny
etc.
VoIP Content
RTP, RTCP
Flexible and Scalable Deployment
NICE Systems helps you to keep pace with changing operational
needs. NiceTrack interception and mediation solutions can be
deployed in a standalone configuration or integrated with many
different types of networks to create a converged system
environment. NiceTrack offers a fully scalable solution suitable
for both local and nationwide interception needs. With NiceTrack
you can add new sites, protocol types and services or expand
your system capacity from tens to hundreds of IP links.
Key Benefits
Interception Features
NiceTrack handles all types of packet data and VoIP
protocols on a single platform. With NiceTrack you can
analyze, intercept, and process events, as they happen.
NiceTrack enables LEAs and intelligence organizations
to enhance operational capabilities with a software based
non-intrusive technology. NiceTrack offers:
NICE Systems has field proven experience in the deployment of interception solutions for major
LEAs and intelligence agencies worldwide. We offer the widest range of features for both Packet
Data and VoIP networks. NiceTrack enables you to intercept TDM, VoIP and packet data.
Fast, Effective Interception: Intercept and deliver Intercept
Related Information (IRI) and Call Content (CC) data over
a variety of IP link types using standard or proprietary
interfaces.
In-Depth Multi-Layer Filtering: Filter traffic data based on
unique and complex identifiers associated with target
communication up to the application layer (e.g. IP address,
port number, email address, VoIP phone number, keywords
and identifier combinations).
Industry Compliace: NiceTrack solutions are fully compliant
with ETSI (including TS 102 232-x), CALEA (including T1.IAS
and T1.678v2) and other regional and country-specific lawful
interception regulations and standards.
Performance Driven Operation: Utilize NiceTrack IP probes
to filter and extract huge quantities of data delivered
simultaneously over highly loaded IP links. NiceTrack solutions
are based on commercial-off-the-shelf components to facilitate
periodic hardware upgrades.
Multi-Probe, Multi-Site Delivery: Analyze and extract traffic
data transmitted over multiple IP links located at various
locations.
Automatic Data Record Collection: Gather Call Data Records
(CDRs) and IP Data Records (IPDRs) for intercepted VoIP
and packet data events. Deliver and store data in a standard
or proprietary format.
Seamless Integration: Create seamless integration with
NiceTrack Monitoring Centers and other interception platforms
to create a hybrid solution for both passive and active
interception.
Packet Data Networks
NiceTrack analyzes and intercepts traffic data based on advanced filters, and handles ‘fuzzy’ applications
and services running on packet data networks.
Protocol Type
Technical Description
Link Layer
Ethernet, PPP/HDLC, SLIP, MLPPP, VLAN, WiFi, STM, ATM, PPP
Compressions (VJ, MPPC), H.223 Framing, MPLS, PoS
Network & Transport Layer
IP, TCP, UDP, L2TP, WTP, SCTP
Access Protocols
Radius, DHCP
Email & Webmail
POP3, SMTP, IMAP4, MIME over HTTP etc.
Chat and Instant Messaging
IRC, ICQ, PALTalk, MSN Messenger, Yahoo Messenger etc.
File Transfer
FTP and Passive FTP
Newsgroup
NNTP
Web Browsing
HTTP, MMS, WSP
Peer-to-Peer
Kazaa, DC++, Gopher
Miscellaneous
Telnet, DNS
Interception Criteria Type
Technical Description
Packet Based Filters
Combinations of MAC address, IP address, port number, RADIUS
(username, CLI), DHCP (MAC address, host name, cable modem
MAC address), ATM VPI/VCI etc.
Application Based Filters
Combinations of email address, email user name, webmail address,
host name URL, keywords etc.
Voice Over IP Networks
NiceTrack extracts signaling and content information and performs smart interception for a variety of
Voice over IP protocols and applications. NiceTrack supports interception criteria such as phone number,
nickname, SIP URL etc.
Protocol Type
Technical Description
VoIP Signaling
SIP, H.323, MGCP, Megaco (H.248), IAX2, SIGTRAN, TALI, Skinny
etc.
VoIP Content
RTP, RTCP
Flexible and Scalable Deployment
NICE Systems helps you to keep pace with changing operational
needs. NiceTrack interception and mediation solutions can be
deployed in a standalone configuration or integrated with many
different types of networks to create a converged system
environment. NiceTrack offers a fully scalable solution suitable
for both local and nationwide interception needs. With NiceTrack
you can add new sites, protocol types and services or expand
your system capacity from tens to hundreds of IP links.
About NiceTrack: NiceTrack products and solutions
cover the full spectrum of the telecom intelligence
process from interception and monitoring, to processing,
analysis and dissemination of telecom interactions for
both telephony and internet data. The NiceTrack
product line includes the widest range of Interception
and Mediation solutions; data centric and target centric
Monitoring Centers & Traffic Analysis solutions.
TM
TM
About NICE: NICE Systems (NASDAQ: NICE) is the
leading provider of Insight from Interactions , offering
comprehensive performance management and
interaction analytics solutions for the enterprise and
public safety and security markets. Advanced interaction
analytics are performed on unstructured multimedia
content - from telephony, web, radio and video
communications. NICE brings the power of Insight from
Interactions to IP contact centers, branches, and
command and control centers. NICE’s solutions are
changing the way organizations make decisions,
enabling them to proactively improve business and
operational performance and address security threats.
NICE has over 24,000 customers in 100 countries,
including over 85 of the Fortune 100 companies.
More information is available at www.nice.com.
TM
NiceTrack Passive Interception for
Packet Data and VoIP Networks
TM
Contacts
Global International HQ, Israel, T +972 9 775 3777, F +972 9 743 4282 t Americas, North America, T +1 201 964 2600, F +1 201 964 2610
tEMEA, Europe & Middle East, T +44 8707 224 000, F +44 8707 224 500 tAPAC, Asia Pacific, T +852 2598 3838, F + 852 2802 1800
Insight from InteractionsTM, 3600 ViewTM, Executive Connect R, Executive InsightTM*, Freedom R, Investigator R, Mirra R, Universe R, My UniverseTM, NICE R, NiceCall R, NiceCall FocusTM, NiceCLSTM, NICE LearningTM,
eNiceLinkTM, NiceLog R, Playback OrganizerTM, Renaissance R, ScreenSenseTM, NiceScreenTM, NICE Storage CenterTM, NiceTrackTM, NiceUniverse R, NiceVision R, NiceVision HarmonyTM, NiceVision MobileTM,
NiceVision ProTM, NiceVision NVSATTM, NiceVision AltoTM, Scenario ReplayTM, Tienna R, Wordnet R, NICE PerformTM, NICE InformTM, NICE AnalyzerTM, Last Message ReplayTM, NiceUniverse CompactTM, Customer
FeedbackTM, Interaction Capture UnitTM , Dispatcher AssessmentTM, EncorderTM, Freedom Connect R, FAST R, FAST Alpha SilverTM, FAST Alpha BlueTM and Alpha R and other product names and services mentioned
herein are trademarks and registered trademarks of NICE Systems Ltd. All other registered and unregistered trademarks are the property of their respective owners.
*in Australia only
ALL CONTENTS OF THIS DOCUMENT ARE COPYRIGHT C 2007
NiceTrack passive interception solutions for packet data and VoIP networks enable Law
Enforcement Agencies (LEAs) and intelligence organizations to filter and extract data and voice
delivered over IP links. NiceTrack offers rapid deployment with minimal intervention by network
operators; secures the integrity of intercepted data; and makes certain that the identity of your
target remains undisclosed.
www.nice.com
Insight from Interactions TM