Saving lives with faster, more
efficient emergency response.
BCE Nexxia Public Safety Computer-Aided Dispatch for EMS
Faster response. Better communication. That’s what helps Emergency
Medical Service (EMS) professionals get on scene and up to speed as
quickly as possible.
Wherever your first responders are – and no matter how far they are
from each other – BCE Nexxia Public Safety Computer-Aided Dispatch
(CAD) ensures they have access to the mission-critical information they
need to do their jobs safely and effectively. A powerful and flexible
dispatching solution, BCE Nexxia Public Safety CAD ensures your first
responders are better informed during a crisis — and that the right
resources are deployed where they’re needed most.
The benefits of BCE Nexxia Public Safety CAD for EMS
Keep your responders informed
Fast, efficient data-entry forms automatically display all available information about the caller
— including E911 details, data from medical triage software, premise history, location alerts, floor
plans and transfer legs — to ensure your responders have all the data they need.
Improve response time efficiency
Create response plans based on incident location and urgency, unit or station location, travel
time, turnout time, and unit status and capabilities. Rip-and-run reports and station notifications
can be sent automatically on dispatch to reduce notification and response times.
Ensure your team is properly equipped
BCE Nexxia Public Safety CAD draws from your existing GIS data to create digital street files and
other data layers that are continuously updated, ensuring your team has all the information it
needs to make quick and effective decisions.
Coordinate patient transfer
Patient transport incidents can be created immediately or scheduled in advance, including
recurring and day-of-week options. Users can access and easily edit incident information at
any time, including transfer legs, both before and during the transport.
Helping EMS professionals respond faster and stay informed
A complete solution designed to serve the needs of both urban and regional Emergency Medical Services, BCE Nexxia
Public Safety CAD gives you all the tools you need to dispatch your EMS personnel faster, easier and more efficiently.
Multiple agencies can share a single computer server, providing shared cost benefits while allowing each agency
to maintain its own data and procedures. BCE Nexxia CAD also supports communications with other CAD systems,
providing complete interoperability and coordinated emergency response.
BCE Nexxia Public Safety CAD for EMS Brochure
Key features of BCE Nexxia Public Safety CAD for EMS
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Querying and reporting
Easily search incident/unit history data, produce statistical benchmark reports, and get at-a-glance
access to information on critical incidents and resource levels.
Seamless mobile integration
BCE Nexxia Public Safety CAD works with in-vehicle and mobile devices to allow ambulance crews
to retrieve dispatches, monitor activity and send messages from any location, including patient-side.
Integration with external systems
Quickly tap into a wide variety of external information systems, including patient triage software
(Paramount ProQA) , electronic patient care record (ePCR) applications and patient billing data.
Customizable response plans
Create your own response plans based on business requirements and operational status – and
adjust them in real time without affecting system performance.
End-to-end security
Protect your confidential, mission-critical data with MS-CAPI AES 256-bit (FIPS 140-1) encryption
along with Active Directory and Entrust two-factor authentication protocols.
Why BCE Nexxia?
For more than 25 years, public safety and emergency service agencies have relied on BCE Nexxia to provide the
secure communications systems they depend on every day. Our Public Safety Group — a team of expert GIS/GPS
specialists, database administrators, software developers and more — has developed and installed computer-aided
dispatch systems and mobile solutions in agency vehicles across North America. And with 24/7 access to the BCE
Nexxia support team, your first responders and emergency service personnel know they will be able to respond
quickly, accurately and safely to any crisis.
For more information about BCE Nexxia Public Safety CAD for Critical Infrastructure, please contact your BCE Nexxia
representative, email publicsafetygroup@bcenexxia.com, or visit www.bcenexxia.com/publicsafety.
BCE Nexxia Public Safety CAD for EMS Brochure
Anywhere, anytime access
to all the information field
service personnel need.
BCE Nexxia Public Safety Mobile App for EMS
During a crisis, saving lives depends on fast and efficient emergency
response. For Emergency Medical Service (EMS) personnel at the scene
of an incident, this means being able to communicate and retrieve
critical information from multiple data sources at the touch of a button.
The only handheld wireless access and messaging solution of its kind, the BCE Nexxia Public Safety Mobile App provides
EMS personnel with secure, real-time access to all the information they need to respond appropriately and efficiently
– no matter where the job takes them – with two-way messaging and dispatch alerts to shorten response times and
improve first responder safety.
The benefits of the BCE Nexxia Public Safety Mobile App
Improve response time efficiency
Automatic address validation, real-time unit geo-location, rip-and-run reports, station notifications
and other critical information is sent automatically on dispatch, reducing notification and
response time – ensuring field service personnel get to the right place as quickly as possible.
Ensure first responder safety
By providing instantaneous information such as operating procedures, pre-determined plans
and site hazards to dispatchers and field personnel, the BCE Nexxia Public Safety Mobile App
significantly increases the level of safety for field service personnel.
Be properly equipped for each incident
Multi-layered mapping technology provides immediate access to pertinent information (including
the location of other units and incidents) to improve tactical analysis and enhance situational
awareness – enabling faster, more informed decision-making.
A powerful mobile platform for faster, more efficient emergency response
Harnessing the power of the BCE Nexxia Computer-Aided Dispatch (CAD) system in a user-friendly, handheld format,
the BCE Nexxia Public Safety Mobile App provides field service personnel with real-time information and situational
awareness, wherever they’re located.
From their smartphones and mobile devices, EMS personnel can complete queries and file reports directly from the field,
reducing the amount of time they need to spend in the office. They can also update their status to the dispatch system
and receive digital incident reports silently while they’re at the scene of an incident, reducing radio chatter and improving
responder safety. And with full integration with the BCE Nexxia CAD system, dispatchers can ensure EMS personnel
have all the information they need – from multiple CAD, RMS, GIS/GPS and other sources – to respond appropriately.
BCE Nexxia Public Safety In-Vehicle App for EMS Brochure
Key features of the BCE Nexxia Public Safety Mobile App
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Digital dispatch
Dispatchers can send detailed information directly to EMS personnel in the field, silently and digitally
to reduce unnecessary radio traffic and decrease the risk of interception by radio scanners.
Integration with external systems
Quickly tap into a wide variety of external information systems, including patient triage software
(Paramount ProQA) , electronic patient care record (ePCR) applications and patient billing data.
Instant messaging
Two-way messaging lets field service personnel send and receive messages, update their status to
the dispatch system and monitor activity. Messages can also be sent to other responders via custom
messaging groups that can include all units in a particular zone or task force.
Unit status and alerts
Status updates can be monitored by other units using the BCE Nexxia Public Safety Mobile App, while
an emergency button alerts the dispatcher if immediate assistance is required.
End-to-end security
Protect your mission-critical data with MS-CAPI AES 256-bit (FIPS 140-1) encryption along with Active
Directory and Entrust two-factor authentication protocols. No sensitive data is stored on the mobile
device – and the application can be deactivated and deleted remotely.
Why BCE Nexxia?
For more than 25 years, public safety and emergency service agencies have relied on BCE Nexxia to provide the
secure communications systems they depend on every day. Our Public Safety Group — a team of expert GIS/GPS
specialists, database administrators, software developers and more — has developed and installed computer-aided
dispatch systems and mobile solutions in agency vehicles across North America. And with 24/7 access to the BCE
Nexxia support team, your field service personnel and emergency service personnel know they will be able to respond
quickly, accurately and safely to any crisis.
For more information about BCE Nexxia Public Safety CAD for Critical Infrastructure, please contact your BCE Nexxia
representative, email publicsafetygroup@bcenexxia.com, or visit www.bcenexxia.com/publicsafety.
BCE Nexxia Public Safety In-Vehicle App for EMS Brochure
Keeping field service
personnel well-informed
when they’re on the road.
BCE Nexxia Public Safety Data Viewer App for EMS
During a crisis, saving lives depends on fast and efficient emergency
response. For emergency medical service (EMS) personnel en route to
an incident, this means being able to communicate and retrieve critical
information from multiple data sources at the touch of a button.
The BCE Nexxia Public Safety Data Viewer App provides EMS personnel with timely, secure, on-the-go access to all
the information they need to do their jobs more effectively – with two-way messaging and dispatch alerts to shorten
response times and improve first responder safety.
The benefits of the BCE Nexxia Public Safety Data Viewer App
Improve response time efficiency
Automatic address validation, real-time unit geo-location, rip-and-run reports, station notifications
and other critical information is sent automatically on dispatch, reducing notification and
response time – ensuring field service personnel get to the right place as quickly as possible.
Ensure first responder safety
By providing instantaneous information such as operating procedures, pre-determined plans
and site hazards to dispatchers and field personnel, the BCE Nexxia Public Safety Data Viewer
App significantly increases the level of safety for field service personnel.
Be properly equipped for each incident
Multi-layered mapping technology provides immediate access to pertinent information (including
the location of other units and incidents) to improve tactical analysis and enhance situational
awareness – enabling faster, more informed decision-making.
Because more efficient fieldwork means less time in the office
The BCE Nexxia Public Safety Data Viewer App takes advantage of the latest computing and communications technologies
to promote faster, more efficient first responder work.
From their vehicle-mounted computer, EMS personnel can complete queries and file reports directly from the field,
reducing the amount of time they need to spend in the office. They can also update their status to the dispatch system
and receive digital incident reports silently while heading to the scene, reducing radio chatter and improving responder
safety. And with full integration with the BCE Nexxia CAD system, dispatchers can ensure EMS personnel have all the
information they need – from multiple CAD, RMS, GIS/GPS and other sources – to respond appropriately.
BCE Nexxia Public Safety Data Viewer App for EMS Brochure
Key features of the BCE Nexxia Public Safety Data Viewer App
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Digital dispatch
Dispatchers can send detailed (but easy to read) electronic incident reports directly to field service
personnel as they head to the scene, reducing unnecessary radio traffic.
Integration with external systems
Quickly tap into a wide variety of external information systems, including patient triage software
(Paramount ProQA) , electronic patient care record (ePCR) applications and patient billing data.
Instant messaging
Two-way messaging lets field service personnel send and receive messages, update their status to
the dispatch system and monitor activity. Messages can also be sent to other responders via custom
messaging groups that can include all units in a particular zone or task force.
Unit status and alerts
Status updates can be monitored by other units using the BCE Nexxia Public Safety Data Viewer
App, while an emergency button alerts the dispatcher if immediate assistance is required.
End-to-end security
Protect your confidential, mission-critical data with MS-CAPI AES 256-bit (FIPS 140-1) encryption along
with Active Directory and Entrust two-factor authentication protocols. No sensitive data is stored
on the vehicle-mounted computer and the application can be deactivated and deleted remotely.
Why BCE Nexxia?
For more than 25 years, public safety and emergency service agencies have relied on BCE Nexxia to provide the
secure communications systems they depend on every day. Our Public Safety Group — a team of expert GIS/GPS
specialists, database administrators, software developers and more — has developed and installed computer-aided
dispatch systems and mobile solutions in agency vehicles across North America. And with 24/7 access to the BCE
Nexxia support team, your field service personnel and emergency service personnel know they will be able to respond
quickly, accurately and safely to any crisis.
For more information about BCE Nexxia Public Safety CAD for Critical Infrastructure, please contact your BCE Nexxia
representative, email publicsafetygroup@bcenexxia.com, or visit www.bcenexxia.com/publicsafety.
BCE Nexxia Public Safety Data Viewer App for EMS Brochure