2015
All arrangements for groups of at least ten passengers shall be
governed by these special conditions. Derogations can be agreed
in written form. Prices and conditions may change without prior
notice.
I. CONTRACT
in particular the number of passengers, the price of the cruise and
accepted unless the Customer rejects it in written form within
The Customer can cancel the order or amend it in written form,
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II. RESERVATION
signed the contract for the transportation and for the catering.
Seats will be reserved at the dining tables when meals are
ordered, other seats on the ships are not numbered and therefore
cannot be reserved.
III. PAYMENT
CGN and the caterer can both request a down payment for the
cruise and for the meals. The down payment may amount to the
Reservations will not be maintained if the advance payment is
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food and drinks which are not included in the agreed price must
be paid during the cruise.
IV. CANCELLATION
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the cruise, he must pay a cancellation fee as follows:
• If the written cancellation notice is received by CGN between
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•
If received less than 4 business days before the journey,
The Customer’s credit card can be charged with the cancellation fee.
•
•
•
If the journey takes place but is modified for reasons beyond
CGN’s control, CGN will not assume any liability.
If the journey is cancelled for reasons beyond CGN’s control,
for instance in case of bad weather conditions, or in case of
will be refunded.
The Customer’s group is requested to take meals on the ship
alongside quay whenever it is reasonably possible.
Lausanne, September 2014 FM/KM
V. CONTROL AND ON BOARD SAFETY
All passengers on board are subject to the Captain’s authority. The
Captain can refuse access on board or disembark any person who:
• is drunk or is under the influence of narcotics
• behaves indecently
• does not observe the rules applicable on board, or does not
respect the Captain’s orders.
If necessary, the captain can request the police help. He may
interrupt the cruise, to hand over a person to the police.
The ship’s crew only receives orders from the Captain.
The group ticket must be shown on board during the ticket
inspection. Every participant must be provided with a passcheck, that he must present to the ticket inspector during the
cruise.
VI. ANIMATION ON BOARD
Musical animation, publicity or special lights inside or outside
the ship, require the previous consent of CGN.
For this purpose, a written request must be sent to CGN at the
consent for any reason or impose any conditions. The Customer
and his service providers must abide by all orders given by the
Captain.
members, the Customer shall stand liable for any such damage,
including all fines.
VII. RESPONSIBILITY
The Customer is responsible for any damage that he or any
passenger, allowed by him on the ship, could cause to CGN or
to third parties.
VIII. JURISDICTION
Any dispute between the parties relating to the present contract
will be subject to the exclusive competence of the tribunals of
Lausanne, Vaud, Switzerland.