DNSDB ACCESS Trial Service Agreement PLEASE READ THIS DNSDB “AGREEMENT”) CAREFULLY. ACCESS TRIAL SERVICE AGREEMENT (THIS BY CLICKING “I AGREE” YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF THE ENTITY WHO’S NAME AND ADDRESS YOU PROVIDED IN THE USER INTERFACE (“CUSTOMER”). YOUR ACCEPTANCE OF THIS AGREEMENT WILL CREATE AN AGREEMENT BETWEEN CUSTOMER AND INTERNET SYSTEMS CONSORTIUM, INC., A DELAWARE NONPROFIT CORPORATION, LOCATED AT 950 CHARTER STREET, REDWOOD CITY, CA, 94063 (“ISC”). YOU REPRESENT AND WARRANT TO ISC THAT YOU HAVE THE LEGAL AUTHORITY TO BIND CUSTOMER TO THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU ARE NOT AUTHORIZED TO PURCHASE AND USE THE SERVICES. BEFORE YOU CONTINUE, YOU SHOULD PRINT A COPY OF THE AGREEMENT FOR YOUR RECORDS. This Agreement contains the terms of use of the Services as defined below. 1. Accepting the Terms of Use. This Agreement sets forth the terms of use of the ISC DNSDB ACCESS Trial Services (“DNSDB Access Trial Services” ” ” or “Services”) and the conditions under which ISC will allow Customer to purchase the Services. In order to receive the Services, Customer must agree to be bound by this Agreement and make all required payments for Services. Payment and Agreement acceptance options are made available to Customer in the user interface. 2. Scope of Agreement. Customer wants to purchase DNSDB Access Services from ISC on a limited two (2) month trial basis to evaluate the Services for their business needs and ISC wants to provide the Services to Customer for such limited time and purpose. For purposes of this Agreement, Security Information Exchange (“SIE”) is a private framework for information sharing in the Internet security field operated by ISC on ISC equipment within facilities under contract to ISC. 3. DNSDB ACCESS Trial Services. ISC will provide the following Services to Customer during the term of this Agreement: a. DNSDB Access. DNSDB refers to a searchable database containing a history of DNS records that stores and indexes both the Passive DNS data, available from ISC’s Security Information Exchange, as well as the authoritative DNS data that various zone operators make available to ISC. ISC will provide Customer with the capability to access ISC’s DNSDB through the use of ISC’s Application Programming Interface tool (“API” or “API Key”) during the term of this Agreement, subject to the issuance of appropriate credentials to Customer (“Customer Credentials” or “Credentials”) by ISC, which shall not be unreasonably withheld. Customer Credentials are required for purposes of authentication as a part of the Service. Customer shall not provide either the Credentials or the API Key to any other party for any purpose without DNSDB Access Trial 12Aug14 Page 1 of 5 ISC’s prior written consent. b. Support. ISC will provide Customer with next business day technical support for queries regarding the Service, its use and configuration. In addition, Customer will receive access to online documentation. 4. Service Limitations. ISC may, in its sole discretion, suspend or discontinue the Services in connection with any of the following: a. Customer’s use of the API Key during the term of this Agreement shall be limited to no more than 1,000 (one thousand) queries per day to the DNSDB. b. Customer, as the ISC credentialed party with access to DNSDB, may not sell, market, distribute or otherwise transfer the information extracted (the “Data”) from DNSDB in its original form to any other party nor allow any other party to use Customer’s DNSDB API Key. c. Customer may not access DNSDB or use the Data from DNSDB on behalf of or by any other party for any purpose without ISC’s prior written consent. d. Breach of any material term of this Agreement by Customer. 5. Customer Responsibilities. a. Customer’s sole use of the Data received during the term of this Agreement is limited to Customer’s evaluation of the usefulness of the DNSDB Access services to forward its own business goals. Customer shall not distribute or redistribute the Data or derivative works based on the Data to any other party. Customer shall keep the Data separated from its products or services previously in use. Customer shall remove all Data or derivative works of the Data from its systems at the end of this Agreement. b. All Data received by Customer from the DNSDB Access Service shall be as is and Customer agrees that its use of such Data learned from the results of DNSDB queries is at its own risk. Customer is solely responsible for any analysis or use of query results for any purpose. c. Customer agrees not to interfere with the operations of other customers’ use of DNSDB and shall at all times adhere to the ISC Acceptable Use Policy located at http://www.isc.org/about/home/aup.php, as amended from time to time by ISC. d. Customer agrees that it shall ensure that any person accessing DNSDB, the Data or the Services for or through Customer is legally bound to a confidentiality agreement between such person and Customer. At a minimum, such agreement shall impose upon the person a duty to be bound by Customer’s obligations under this Agreement. DNSDB Access Trial 12Sept27 Page 2 of 5 6. Term and Termination. (a) Term. The term of this Agreement shall commence on the date it is accepted by Customer and payment is received (“the Acceptance Date”). The Agreement will terminate sixty (60) days from the Acceptance Date unless otherwise mutually agreed by the parties in writing. (b) Termination. ISC may terminate this Agreement at any time on written notice to Customer in the event that (i) Customer is in breach of this Agreement or (ii) ISC determines, in its sole discretion, that such termination is necessary to prevent the breach of confidential or security-related information or to maintain the viability or integrity of ISC’s operations. The rights and obligations of the parties pursuant to Sections 7 through 12 inclusive shall survive the termination of this Agreement. 7. Fees and Payment. (a) Fees. The fees for the DNSDB Access Trial Services shall be $500.00 for each month of the two (2) months of the trial period. (b) Payment. Payment of all fees for the Services is due in advance on the Acceptance Date. Customer shall be responsible for all applicable taxes assessed with respect to the purchase of the Services. 8. Acceptable Use. Customer shall at all times adhere to the ISC Acceptable Use Policy located at http://www.isc.org/about/home/aup.php, as amended from time to time by ISC, a copy of which is attached hereto and incorporated herein by this reference. Notwithstanding anything to the contrary contained herein, ISC may terminate this Agreement or take any other corrective actions, including disconnection or discontinuance of any and all Services, in the event of a breach by Customer of the ISC Acceptable Use Policy which Customer has not cured within twenty (20) days of written notice from ISC. 9. Confidentiality. "Confidential Information" means any information disclosed by either party to the other party, either directly or indirectly, in writing, orally or by inspection of tangible objects (including without limitation, data, documents, prototypes, samples, plant and equipment), of a confidential or proprietary nature, or that is designated as "Confidential". Confidential Information may also include information disclosed to a disclosing party by third parties. Confidential Information will not, however, include any information that: (i) was publicly known and made generally available in the public domain prior to the time of disclosure by the disclosing party; (ii) becomes publicly known and made generally available after disclosure by the disclosing party to the receiving party through no action or inaction of the receiving party; (iii) is already in the possession of the receiving party at the time of disclosure by the disclosing party as shown by the receiving party's files and records prior to the time of disclosure; (iv) is obtained by the receiving party from a third party without a breach of such third party's obligations of confidentiality; or (v) is independently developed by the receiving party without use of or reference to the disclosing party's Confidential Information, as shown by documents and other competent evidence in the receiving party's possession. Notwithstanding anything to the contrary, either party may disclose Confidential Information as required by law, provided that the receiving party gives the disclosing party written notice of such requirement prior to such disclosure and fully cooperates to limit the disclosure of such Confidential Information to the minimum extent necessary to comply with the legal disclosure obligation. DNSDB Access Trial 12Sept27 Page 3 of 5 Non-Use and Non-Disclosure. Each party agrees not to disclose any Confidential Information of the other party to third parties or to such party's employees or contractors, except to those employees or contractors of the receiving party with a need to know. Maintenance of Confidentiality. Each party shall use its best efforts and shall take every reasonable precaution to protect and maintain the confidentiality of the Confidential Information of the other party, which precautions shall be at least equivalent in scope and effect to the measures taken by that party to protect its own most confidential and proprietary information. 10. Disclaimer of Warranties. ALL INFORMATION, SERVICES, GOODS AND SOFTWARE, IF ANY, WHICH IS PROVIDED BY ISC IN CONNECTION WITH THIS AGREEMENT, IS PROVIDED SOLELY ON AN AS-IS BASIS, WITHOUT REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY ARISING OUT OF ANY COURSE OF DEALING, CUSTOM OR USAGE OF TRADE, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INTERFERENCE AND NON-INFRINGEMENT. ISC DOES NOT WARRANT THAT ANY SOFTWARE, FIXES, PATCHES, REVISIONS, UPDATES OR MODULES, IF ANY, PROVIDED BY ISC IN CONNECTION WITH THIS AGREEMENT, WILL BE BUG-FREE OR ERROR-FREE OR THAT ANY CORRECTIONS WILL BE EFFECTIVE. 11. Indemnification. The parties agree to indemnify, protect, hold harmless and defend each other from and against any claim, action, loss, liability, expense, demand, damage or judgment, including costs and attorneys’ fees, which arise as a result of or in connection with (i) any actions or inactions by a party or its agents, employees, consultants or representatives, including a breach of this Agreement, (ii) the delivery or receipt of Services under this Agreement, or (iii) a party’s use of any Service, software or any patch, fix, enhancement or modification of such software in connection with the Services, in each case whether or not based on a claim of any defect in such software or the Services. 12. Limitation of Liability. THE REMEDIES OF A PARTY IN CONNECTION WITH THIS AGREEMENT, WHETHER IN CONTRACT, IN TORT, OR OTHERWISE, SHALL BE EXCLUSIVELY AS SET FORTH HEREIN. IN NO EVENT UNDER ANY THEORY SHALL THE PARTIES BE RESPONSIBLE TO EACH OTHER WITH RESPECT TO ANY SERVICES (OR THE CONSEQUENCES OF SUCH SERVICES) DELIVERED PURSUANT TO THIS AGREEMENT FOR ANY DAMAGES OF ANY TYPE IN AN AMOUNT IN EXCESS OF THE FEES FOR THE SERVICES FOR THE NINETY (90) DAYS IMMEDIATELY PRECEDING THE ACT, OMISSION, ERROR OR BREACH GIVING RISE TO SUCH LIABILITY. IN NO EVENT UNDER ANY THEORY SHALL A PARTY BE LIABLE TO THE OTHER PARTY FOR INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGE FOR LOSS OF PROPERTY OR SOFTWARE, LOSS OF PROFITS OR REVENUE, LOSS OF USE, COST OF CAPITAL, LOSS OF DATA, OR ANY OTHER ECONOMIC LOSS, NOTWITHSTANDING THAT THE PARTY MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH LOSS OR DAMAGE. UNDER NO CIRCUMSTANCES SHALL ANY FAILURE OF ANY REMEDY OF ITS ESSENTIAL PURPOSE AFFECT THE FOREGOING DISCLAIMER OF DAMAGES. A PARTY SHALL NOT BE LIABLE DNSDB Access Trial 12Sept27 Page 4 of 5 FOR ANY CLAIM OR DEMAND AGAINST THE OTHER PARTY BY ANY OTHER PARTY. IN NO EVENT MAY A CAUSE OF ACTION BE ASSERTED AGAINST A PARTY UNDER THIS AGREEMENT WHICH ARISES OUT OF OR RELATES TO ANY EVENT OCCURRING MORE THAN ONE YEAR PRIOR TO THE FILING OF SUCH CAUSE OF ACTION. 13. Force Majeure. ISC shall not be liable for failure or delay in performing its obligations hereunder if such failure or delay is due to circumstances beyond its reasonable control, including, without limitation, acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labor disturbance, interruption of or delay in transportation, interruption or delay in telecommunications services or inability to obtain raw materials, supplies, or power used in or equipment needed for provision of the Services described herein. 14. Insurance. Each party shall be responsible for assessing its own need for property, casualty, liability or other insurance and shall obtain such insurance covering its risks as it sees fit. 15. Notices. All notices pursuant to this Agreement shall be in writing and shall be addressed to the parties at their addresses set forth above, or such other address as either party may notify the other of in accordance with this Section; and shall be deemed given upon delivery if personally delivered, or three (3) days after mailing for domestic mail and five (5) days after mailing for international air mail. 16. Mediation. No action or proceeding with respect to any dispute, claim or controversy arising out of or relating to this Agreement or the breach thereof may be commenced until the parties attempt in good faith, for a period of sixty (60) days, to settle their dispute by mediation. The cost of any such mediation shall be shared equally by the parties. 17. Miscellaneous. This Agreement shall be governed by the laws of the State of California. Any dispute arising out of this Agreement shall be subject to the exclusive jurisdiction and venue of the California state courts and/or the United States District Court of the Northern District of California, and Customer and ISC hereby agree to the personal and exclusive jurisdiction and venue of these courts. This Agreement contains the entire agreement between the parties, supersede all prior agreements (oral and written) relating to the subject matter hereof, and may not be amended except in writing and signed by both parties. This Agreement shall be binding upon and inure to the benefit of the parties and their successors and assigns; provided however, that this Agreement shall not be assignable by Customer without ISC’s prior written consent. The failure to enforce any provisions of this Agreement shall in no way be construed as a waiver of such provisions and shall not affect a party’s enforcement rights thereafter. Nothing in this Agreement shall be construed to create a partnership, joint venture, affiliate, employer-employee or principal-agent relationship, but rather the relationship of the parties shall be that of independent parties. If any provision of this Agreement shall be held invalid or unenforceable, the remaining provisions shall not be affected thereby. If any action is brought to enforce the terms of this Agreement, the prevailing party shall be entitled to recover the costs and expenses of such action, including attorneys’ fees. DNSDB Access Trial 12Sept27 Page 5 of 5