Mill Products Solutions
from hybris
Offer a new customer experience with commerce solutions from hybris
Create a consistent competitive
advantage by aligning your
business across channels
Commerce solutions from hybris, an
SAP company, enable mill products
companies to orchestrate an integrated
and consistent customer experience
across interaction channels.
Social enterprise
E-mail marketing
Internet shop
ERP, CRM,
CMS, and PLM
Mobile
Data and content
providers
Strategy
hybris solutions help mill products
companies:
 Enable customers to use any channel
at any point in the process with greater
ease and effectiveness
 Improve customer convenience for
online ordering and product search and
information, and increase self-service
 Represent configurable and specialized
products accurately and effectively
 Enhance insights and visibility into
customers and products
 Achieve content consistency with up-todate information across touch points
Catalogs and Web to print
Point of sale
E-catalogs
Source: hybris
Call center
“Prosumer” Internet services
ERP = Enterprise resource planning
CRM = Customer relationship management
CMS = Content management system
PLM = Product lifecycle management
 Expansion into new markets
Support growth across channels, geography, and branding with native business-to-business
functionality and a multisite, multibrand infrastructure
 Smooth cross-channel experience
Use master data management and tailored product or service catalogs, search engine
optimization, and tools that support complex products.
 Single commerce platform
Benefit from an agile architecture with flexible deployment options.
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Industry value map for mill products
Profit-driven supply chain
Plant and asset operations excellence
Sustainable customer relationships
• Profit-driven business planning
• Production execution and visibility
• Strategic marketing
• Supply, production, and order response
management
• Asset operations and maintenance
• Asset network
• Order to cash including configurable
products
• Real-time network and manufacturing
insights
• Environment, health, and safety
• Cross-channel commerce
• Quality management and compliance
• Differentiating service
• Efficient logistics and order fulfillment
• Commodity management
Corporate functions > Human Resources | Finance | Procurement
Technology > Enterprise Technology | Analytics | Mobile | SAP HANA®
Companies articulate the value of hybris solutions
Resources
“At 3M, we require a lot from our commerce technology, and in addition to giving our B2B
customers a high-quality, omnichannel commerce experience, our platform must perform
flawlessly and quickly adapt to new markets and business models.”
– James Fall, VP, Global Sales Operations, 3M
Web resources
Source: “hybris Software to Boost Global B2B Commerce Capabilities for 3M,” September 2014.
hybris.com
hybris.com
SAP Solution Explorer site
sap.com/solutionexplorer
SAP Value Lifecycle Manager site
valuemanagement.sap.com
Social media
Trends
The Future of Commerce
Twitter
@hybris_software
© 2014 SAP SE or an SAP affiliate company. All rights reserved.