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Job Title: Customs and Border Protection Officer
Department: Department Of Homeland Security
Agency: Customs and Border Protection
Job Announcement Number: CBPO 16-5
SALARY RANGE:
OPEN PERIOD:
SERIES & GRADE:
POSITION INFORMATION:
PROMOTION POTENTIAL:
DUTY LOCATIONS:
WHO MAY APPLY:
SECURITY CLEARANCE:
SUPERVISORY STATUS:
$32,318.00 to $48,968.00 / Per Year
Monday, February 1, 2016 to Monday, February 29, 2016
GS-1895-05/09
Full Time - Permanent
12
Many vacancies in the following location(s):
Douglas, AZ
Lukeville, AZ
Nogales, AZ
San Luis, AZ
Calexico, CA
More Locations (MoreLocations) (11)
United States Citizens
Public Trust - Background Investigation
No
JOB SUMMARY:
About the Agency (http://www.cbp.gov/careers)
Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the
Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce
and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is
achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.
Discover a challenging and rewarding career with U.S. Customs and Border Protection (CBP), the sole organization responsible for
securing the nation's borders. CBP employees protect our Nation's borders from terrorism, human and drug smuggling, illegal
migration, and agricultural pests while simultaneously facilitating the flow of legitimate travel and trade. The CBP Officer position
starts at a salary of $32,318 (GS-5 grade level), with promotion potential to $71,012 (GS-12 grade level). Apply to this exciting
opportunity to strengthen the Department's and our partners' ability to perform their homeland security functions by doing the
following:
• Detect and prevent terrorist and terrorist weapons from entering the United States
• Enforce customs, immigration and agricultural laws and regulations at U.S. ports of entry
• Prevent the illegal trafficking of people, narcotics and contraband into the United States
The video: Securing America's Ports of Entry (http://www.cbp.gov/newsroom/video-gallery/2014/02/securing-americasports-entry) emphasizes the importance of CBP Field Operations' frontline role in helping CBP accomplish its mission.
For more information on CBP's mission, activities, and careers, please visit our website at CBP.gov
(http://www.cbp.gov./).
This is a polygraph designated position. You must take and pass a polygraph examination to be eligible for
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the position.
Due to mission critical needs, the agency is offering a Student Loan Repayment or Recruitment Incentive for
the following locations; Douglas, Lukeville, Nogales and San Luis, AZ, Calexico, CA, Coburn Gore and
Jackman, ME, Pembina and Portal, ND, and Presidio, TX. The Student Loan Repayment pays $10,000.00 per
year for three (3) years for federally insured student loans. The Recruitment Incentives pays 25% (except
Pembina pays 10%) of an employee's base pay (including locality) per year for three (3) years. A service
agreement is required prior to entering on duty. This incentive applies to new federal employees only and is
dependent upon the availability of funds.
TRAVEL REQUIRED
• Not Required
RELOCATION AUTHORIZED
• No
KEY REQUIREMENTS
•
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•
•
•
•
•
•
•
•
You must successfully pass a polygraph examination
Referred for selection prior to your 37th birthday (waiver for veterans)
You must have resided in the U.S. for the last 3 years
You must successfully pass a background investigation
You must be a U.S. citizen to apply for this announcement
Convictions of misdemeanor crime of domestic violence are disqualifying
You will be required to carry a firearm
You must have a valid driver's license
You will be required to work regular and recurring shift work
You must meet job-related medical, fitness and drug-testing standards
DUTIES:
Being a Customs and Border Protection Officer makes you a valuable member of the Federal Law Enforcement Officer
(LEO) profession. Typical assignments include:
•
•
•
•
•
Enforcing customs, immigration, and agriculture law and regulations;
Facilitating the flow of legitimate trade and travel;
Conducting inspections of individuals and conveyances;
Determining the admissibility of individuals for entry into the United States; and
Preventing the illegal entry of individuals and prohibited good and the smuggling of illegal drugs and other
contraband.
QUALIFICATIONS REQUIRED:
The qualification requirements listed below must be met by the closing date of this announcement.
You qualify for the GS-5 grade level (starting salary $32,318) if you possess one of the following:
a. Three years of general work experience that demonstrates the ability to meet and deal with people and the ability to
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learn and apply a body of facts; OR
b. A bachelor's degree from an accredited or pre-accredited college or university; OR
c. A combination of successfully completed post-high school education and general work experience. This will be
calculated using your resume and unofficial transcripts submitted with your application.
You qualify for the GS-7 grade level (starting salary $40,033) if you possess one of the following:
a. One year of specialized work experience that entails performance of substantive duties in inspections work at
borders, seaports, airports or other ports of entry and/or work involving preliminary screening of persons for entry and
immigration status, or compliance/regulatory work; OR
b. A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point
average, or (3) honor society membership. Go to Superior Academic Achievement (http://www.opm.gov/qualifica­
tions/policy/ApplicationOfStds­04.asp) to see if you qualify under this provision; OR
c. One full year of graduate level education in a field of study related to law enforcement (e.g., criminology, criminal
justice, law enforcement, courts and judicial systems, corrections and rehabilitation, justice studies, homeland
security, forensic technology and forensic psychology) at an accredited or pre-accredited college or university; OR
d. A combination of successfully completed graduate level education in a field of study related to law enforcement (e.g.,
criminology, criminal justice, law enforcement, courts and judicial systems, corrections and rehabilitation, justice
studies, homeland security, forensic technology and forensic psychology) at an accredited or pre-accredited college or
university and specialized work experience. This will be calculated using your resume and unofficial transcripts
submitted with your application.
You qualify for the GS-9 grade level (starting salary $48,968) if you possess one of the following:
a. One year of specialized work experience that demonstrates the ability to make rapid, accurate judgments and
decisions with respect to the application of the regulations, instructions, and procedures for importing and exporting
merchandise to and from the United States, or enforcement and administration of laws relating to the right of persons to
enter, reside in, or depart from the United States; OR
b. Two full years of graduate level education in a field of study related to law enforcement (e.g., criminology, criminal
justice, law enforcement, courts and judicial systems, corrections and rehabilitation, justice studies, homeland
security, forensic technology and forensic psychology) at an accredited or pre-accredited college or university; OR
c. A combination of successfully completed graduate level education in a field of study related to law enforcement (e.g.,
criminology, criminal justice, law enforcement, courts and judicial systems, corrections and rehabilitation, justice
studies, homeland security, forensic technology and forensic psychology) at an accredited or pre-accredited college or
university and specialized work experience. This will be calculated using your resume and unofficial transcripts
submitted with your application.
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National Service Experience (i.e., volunteer experience) Experience refers to paid and unpaid experience, including
volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g.,
professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical
competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid
employment. You will receive credit for all qualifying experience, including volunteer experience.
Experience as a CBP Explorer may be qualifying if your resume provides sufficient information to credit your
experience. To receive full credit for your experience please be sure to describe your duties, roles and responsibilities
in detail.
If basing qualifications on education, then a bachelor's degree or graduate's degree or higher must be attained within
9-months of the closing date of the announcement.
Firearm Proficiency: Firearm proficiency is required for all CBP Officers and is part of the training provided.
Current Federal Employees: Current federal employees who apply to this announcement will be required to serve a
probationary period in accordance with 5 CFR 315 and may be required to accept a change to lower grade, which may
reduce their salary based on Federal pay regulations. Note: If you are a current GS-12 step 1, your salary will be
reduced to a GS-7 step 10, which equates to an approximate $18,000 salary reduction (based on locality). Repromotion is not guaranteed. Timeframes and grade level re-promotion is at the discretion of the agency and will be
subject to a probationary period.
Probationary Period: You must serve a one-year probationary period during the first year of his/her initial permanent
federal appointment to determine fitness for continued employment.
Formal Training: You will complete a paid pre-academy orientation for approximately 30 days at their home port prior
to attending the Federal Law Enforcement Training Center (FLETC) (https://www.fletc.gov/glynco-georgia) for
approximately 17 - 19 weeks at Glynco, GA. Candidates selected for duty locations where they are required to be
proficient in reading, writing and speaking Spanish will be required to either pass a Spanish language proficiency
examination or attend a 6-week long Spanish immersion class at FLETC.
Uniforms: This position requires wearing an officially approved uniform while in a duty status.
Shift Work: This position requires regular and recurring shift work. You must be willing and available to work rotating
shifts. You may also be rotated between assignments and duty locations.
HOW YOU WILL BE EVALUATED:
You will be evaluated based on your resume, supporting documents, and responses to the job questionnaire. If you
meet the qualifications, you must take and pass the CBP Officer Entrance Examination. Test scores prior to June
2014 are no longer valid.
The exam (external assessment) contains the following (3) assessments: Reasoning Skills, Writing Skills, and the CBP
Experience Record. To be eligible, applicants must pass the exam with a score of at least 70. Proper test preparation is
essential for the successful candidate. We strongly encourage you to review the CBP Officer Study Guides
(http://www.cbp.gov/careers/join-cbp/which-career/apply/study-guides).
You should take the CBP Officer Pre-test (https://usahire.opm.gov/assess/pretest/landing) (sample entrance exam).
The pre-test will give you a preview of the types of questions you can expect to see on the actual entrance exam.
You will not be able to retake the exam for six months regardless of whether you pass or fail.
Reasonable Accommodations for taking the entrance exam are only provided on a case­by­case basis to qualified
individuals with a disability covered by the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990,
both as amended. If you believe you have a physical or mental disability that would interfere with completing the
entrance exam, you will be allowed to request a reasonable accommodation for the entrance exam at the time of
scheduling for the entrance exam.
If you pass the entrance exam and meet minimum qualifications, you will be placed in one of the
following categories for referral and consideration:
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• Best Qualified: Applicants possessing the type and quality of experience that substantially exceeds the minimum
qualifications.
• Very Highly Qualified: Applicants possessing the type and quality of experience that exceeds, to a very
considerable extent, the minimum qualifications.
• Highly Qualified: Applicants possessing the type and quality of experience that exceeds, to a considerable extent,
the minimum qualifications.
• Well Qualified: Applicants possessing the type and quality of experience that marginally exceeds the minimum
qualifications of the position and who demonstrate average proficiency in most of the critical competencies.
• Qualified: Applicants possessing the type and quality of experience that meets the minimum qualifications.
Veterans who have a compensable service-connected disability of at least 10% are listed at the top of the highest
quality category depending on grade levels. Veterans with 5-point preference or 10-point non-compensable preference
who meet the eligibility and qualification requirements are placed above non-preference eligible within the category in
which they qualify.
BENEFITS:
You can review our benefits at: http://www.cbp.gov/careers/join-cbp/overview-benefits (http://www.cbp.gov/careers/join-cbp/overview-benefits)
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term
care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee
Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: tuition
reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is
committed to employee development and offers a variety of employee training and developmental opportunities. For
more information, go to the DHS Careers (http://www.dhs.gov/careers)website and select “Employee Benefits."
OTHER INFORMATION:
Polygraph Examination: The CBP Officer position is a polygraph-required position. You must take a polygraph exam
and have favorable results in order to continue in the pre-employment process. Please see Polygraph Examination
(http://www.cbp.gov/careers/join­cbp/which­cbp­career/apply/faqs/polygraph­examination­faq).
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be
reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a Single
Scope Background Investigation (SSBI) as a condition of placement into this position. This may include but is not
limited to a Federal Bureau of Investigation (FBI) name and fingerprint check, review of financial issues, as well as
certain criminal offenses and illegal use or possession of drugs. Please see Background Investigation
(http://www.cbp.gov/careers/join­cbp/which­career/apply/background­investigation).
Age Requirement: You must be referred for consideration before reaching your 37th birthday in accordance with
Public Law 110-161. The age restriction does not apply if you are a veterans' preference eligible. If you are serving or
have served in a federal civilian law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d)
you may have sufficient service to meet the requirement. There are no other exceptions to Public Law 110-161.
Residency Requirement: If you are not a current CBP employee you must meet one or more of the following primary
residency criteria for the last three years prior to applying to this announcement up through entering on duty:
1. Resided in the United States or its protectorate or territories (excluding short trips abroad, such as vacations); or
2. Worked for the United States government as an employee overseas in a federal or military capacity; or
3. Been a dependent of a US federal or military employee serving overseas.
Exceptions may be granted to applicants if they can provide complete state-side coverage information required to make
a suitability/security determination.
Misdemeanor Crime of Domestic Violence: The CBP Officer position is a weapons-carrying position. Any person
who has been convicted of a misdemeanor crime of domestic violence cannot lawfully possess a firearm or
ammunition. Therefore, if you have been convicted of a misdemeanor crime of domestic violence, you are not qualified
for this position.
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Drug Testing: You must complete a drug test as a condition of employment for this position. Once employed, CBP
Officers are subject to random and unannounced drug testing.
Medical Examination: You must undergo and successfully pass the medical screening process.
Physical Fitness Screening: You may be required to successfully pass a physical fitness test. Please see: the PreEmployment Fitness Test-1 Physical Readiness Program (http://www.cbp.gov/sites/default/files/documents/CBPO_PFT-1_PhysicalReadinessProgram.pdf) for additional information. This is a 6-week program designed to
assist you in achieving a level of physical fitness that will help you successfully pass the CBP fitness tests.
Interview Process: You will be required to pass a face-to-face structured interview (SI) and may be required to take
and pass a video-based test (VBT).
Driver's License: You must possess a valid driver's license.
HOW TO APPLY:
In order to begin your application, you will need an active USA Jobs account.
To begin your online application, click the "Apply Online" to create a USA Jobs account and follow the prompts or sign into
USAJOBS, take the online questionnaire, and submit the required documents. Your application packet must include a
completed assessment questionnaire, a resume, and any applicable and/or required supporting documentation. Please see
the "Required Documents" section below for additional information. All application materials, including transcripts, must be in
English. If you are planning to apply using your phone or tablet, see Browser Compatibility (https://help.usajobs.gov/index.php/Browser_Compatibility).
Applications and supporting documentation will not be accepted by mail or email. The address posted below is for inquiries
only. You may apply more than once. You must submit your resume, application questionnaire, and any supporting
documents by 11:59 pm Eastern Time Monday, February 29, 2016 or by the date of your scheduled entrance exam test
session, whichever comes first. Applicants with valid test scores may be eligible for early consideration. Please see
the "What to Expect Next" section for more information.
If you recently tested under CBPO 16-4 and are still pending your test results, you DO NOT need to reapply unless you are
interested in applying for a new location.
This announcement is open to VRA-eligible applicants. Please see the Special Hiring Authorities for Veterans
(http://www.fedshirevets.gov/job/shav/) for more information.
CBP encourages women, minorities, and veterans to apply for an exciting career with Customs and Border Protection.
Female CBP Officers are in high demand for the processing female travelers that are detained, interrogated and/or
deported. Therefore, the U.S. Office of Personnel Management has granted CBP an exception to Title 5 of the Code of
Federal Regulations, Part 332, Section 332.407 which authorizes the targeted recruitment of female officers in locations
experiencing a critical need.
View common definitions (http://www.dhs.gov/homeland-security-careers/common-terms-announcements) of terms found in
this announcement.
Follow U.S. Customs and Border Protection on Twitter @CustomsBorder
Duty Locations: Have changed for this Job announcement please read carefully. The Office of Field Operations is focusing
efforts at specific duty locations to meet mission needs and ensure a well-rounded experience for new officers. Therefore,
you may select ONE of the following locations: Douglas, Lukeville, Nogales and San Luis, AZ; Calexico and San Ysidro,
CA; Calais, Coburn Gore, and Jackman, ME, Sault Sainte Marie, MI, Sweetgrass, MT, Pembina and Portal, ND; Eagle Pass,
Laredo and Presidio, TX.
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Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal
government, you are not ICTAP eligible. View information about ICTAP eligibility (http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/)on OPM's Career Transition Resources website. To be
considered eligible under ICTAP, you must be placed in the highly qualified category for this position, as described above.
In addition, you must submit the supporting documents listed under the required documents section of this announcement.
Relocations expenses will not be paid. To compare the cost of living data, calculate mortgage scenarios or gather information
on communities and schools, see Relocation Tools (http://www.relocationessentials.com/aff/lifecare/tools/sala­
ry/col.aspx).
REQUIRED DOCUMENTS:
Resume: A resume in English is required. It must contain your full legal name, address, phone number, complete work
history, a detailed description of your duties, the dates you performed those duties (MM/DD/YY), as well as your hours
worked per week. Please see the CBP Customs and Border Protection Officer Resume Aid
(http://www.cbp.gov/sites/default/files/documents/officer_reference_sheet_1.pdf) for specific information and examples.
Assessment Questionnaire: You must submit the online job questionnaire.
Transcripts: Required if basing any part of your qualifications on education and must be in English from an accredited
institution. Transcripts from all colleges/universities attended are required.
Veterans' Preference: If you claim veterans' preference you will be required to submit proof of eligibility (DD 214,
Member-4 copy, Certificate of Release or Discharge). Those applying for 10-Point preference must submit
documentation that demonstrates preference eligibility. Please see the documentation as listed on the SF-15
(http://www.opm.gov/forms/pdf_fill/SF15.pdf).
Under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will
be discharged or released from active duty within 120 days after the certification is submitted. The certification letter
should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates
including the expected discharge or release date; and (2) the character of service. View more veterans’ information
(http://www.fedshirevets.gov/job/vetpref/index.aspx).
Age Requirement Documents: If you are over the age of 37 you will need to submit proof you are eligible for the position of CBP
Officer. If you are claiming an age waiver based on Federal law enforcement service; you must submit copies of your SF-50s reflecting
the beginning date and end date of creditable Federal civilian (not military) service under Title 5 U.S.C. 8331(20), and Title 5 U.S.C.
8401(17). Block 30 of your SF-50 should show Retirement Code M or O. If you do not meet the age requirement and you are unable to
provide this required documentation, you will not receive consideration under this announcement. If you are claiming an age waiver
based on veterans' preference, submit the required Veterans' Preference documents. Ensure that you enter your creditable service
dates in the Job Related Experience field on the Questionnaire.
Are you claiming special priority selection rights under the Interagency Career Transition Assistance Program
(ICTAP)? Submit:
x
x
x
a copy of your agency notice,
a copy of your most recent performance rating, and
a copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level,
and duty location
Documents must be uploaded as the correct document type or they will not be considered. Example: Resume must be
submitted as a Resume. If you fax your documents you must use the Fax Cover Sheet (https://staffing.op­
m.gov/pdf/usascover.pdf) and fax to (478)757-3144. You must indicate Vacancy Identification Number LN1605752 on
the fax cover sheet or your documents will not be properly uploaded.
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It is your responsibility to verify that information entered, or supporting documents that are uploaded or faxed are
received and are accurate. CBP will not modify, change, or contact you regarding the completeness or accuracy of your
application. If a document is not legible, you will not be able to view it in Application Manager and you must again
upload or fax it by the closing date.
AGENCY CONTACT INFO:
Frontline MHC OFO DEU
Phone: (952)857-2927x2
Email: CBPHIRINGDEUCBPO@CBP.DHS.GOV
Agency Information:
CBP Entry Level OFO USBP
5600 American Blvd
Bloomington, MN
55437-1450
WHAT TO EXPECT NEXT:
Once you submit your application, you will receive an email from email address USAHire_support@panpowered.com
(mailto:USAHire_support@panpowered.com) to schedule the Customs and Border Protection Officer Entrance
Examination (Place/date/time). Please be sure to check your email, spam, and junk folders daily. Testing will be
conducted February 2, 2016 to March 14, 2016. The exam may take up to five (5) hours to complete. If you pass the
Entrance Examination, we will assess your experience and training to verify you meet minimum
qualifications. Applicants will be referred for selection consideration throughout the announcement open period as they
successfully complete the entrance examination and meet minimum qualifications. For example, applicants who
successfully complete the entrance examination between February 2 to February 14, 2016 will be referred first for
selection consideration. Applicants who subsequently successfully complete the entrance examination will be referred
based on the following examination dates February 15 to February 28, 2016 and February 29 to March 14, 2016. A
passing score does not guarantee selection. Your status will be updated on USAJOBS throughout the process. To
check your status, log on to your USAJOBS account, click on "Application Status", and then click "More Information".
If you are already in the pre-employment process for a CBP Officer position and you reapply under this announcement
and are subsequently referred for a position, your new referral will replace any existing CBP Officer referral regardless
of preference location for which you are currently in process, and may delay your pre-employment processes.
DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the
United States. Learn more about E-Verify, (http://www.dhs.gov/e-Verify) including your rights and responsibilities.
All agency employees are required to participate in Direct Deposit/Electronic Funds Transfer for salary payments.
Requests for Reasonable Accommodations must be received before the Job Opportunity Announcement closes. Decisions on
Reasonable Accommodations requests are made on a case-by-case basis.
View more information on applying for federal employment (https://www.opm.gov/faqs/topic/employment/in­
dex.aspx?cid=5d9058d6­78fb­42a2­9d2a­9d14c22982f0).
Location Description and Resources:
Douglas, AZ (http://www.douglasaz.org/)
Jackman, ME (http://www.jackmanmaine.org/)
Lukeville, AZ (http://www.visitarizona.com/places-to-visit/tucsonsouthern-arizona/lukeville)
Sault Sainte Marie, MI (http://www.saultcity.com/)
Nogales, AZ (http://www.nogalesaz.gov/)
Sweet Grass, MT (http://www.bigtimber.com/list/)
San Luis, AZ (http://www.cityofsanluis.org/)
Pembina, ND (http://www.pembina.govoffice.com/)
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Calexico, CA (http://www.calexico.ca.gov/)
Portal, ND (https://en.wikipedia.org/wiki/Portal,_North_Dakota)
San Ysidro, CA (http://www.sandiego.gov/citycouncil/cd8/communities/sanysidro/)
Eagle Pass, TX (http://www.eaglepasstx.us/)
Calais, ME (http://www.calaismaine.org/)
Laredo, TX (http://www.ci.laredo.tx.us/)
Coburn Gore, ME (https://en.wikipedia.org/wiki/Coburn_GoreWoburn_Border_Crossing)
Presidio, TX (http://presidiotx.us/)
Additional Duty Location Info
Many vacancies in the following locations:
Douglas, AZ
Lukeville, AZ
Nogales, AZ
San Luis, AZ
Calexico, CA
San Ysidro, CA
Calais, ME
Coburn Gore, ME
Jackman, ME
Sault Ste. Marie, MI
Sweet Grass, MT
Pembina, ND
Portal, ND
Eagle Pass, TX
Laredo, TX
Presidio, TX
Control Number: 427411500
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