Page 1 1 of 4 southern-electric.co.uk Mon-Fri 8am-8pm Sat 8am-2pm 0800 912 3000 Your SSE energy bill explained Customer_Name Address_Line Address_Line ADDRESS_LINE C Here's your electricity statement Your electricity account number: 21234 56789 For the period: 03 July 2014 to 18 September 2014 Dated: 22 September 2014 Bill period Your estimated reading 2 Your previous statement We owed you Your payments, thank you Balance after your payments £58.69 credit This statement - estimated Your energy charges for this bill period Where you stand with your supplier (i.e., in credit or debit). If you’re in debit, this will be covered by future direct debit payments. If you’re in credit, this will be applied to your next bill 5 £14.69 credit £44.00 credit Electricity charges 0 4 3 You can give us a reading any time at southern-electric.co.uk or by calling our Meterline on 0800 220 995 £39.49 Total charges this statement £39.49 We’ve explained your statement in detail over the page… The balance we owe you is £19.20 Your customer or account number Info on whether your bill was estimated or based on actual meter readings Be aware: Providing regular meter readings to your supplier is the best way to avoid under- or overpaying on your bills As you're spreading the cost over the year, we'll carry forward the £19.20 we owe you to your next statement. Could you pay less? Your Personal Projection Our cheapest similar tariff Our cheapest overall tariff Based on our best estimate of your annual usage and your current prices, including VAT and any discounts, we estimate your Personal Projection of costs for the next 12 months will be £282.06. Good news - you're already on our cheapest Evergreen tariff. We'll let you know at least once a year if this changes. By switching to 1 Year Fixed Price (subject to eligibility criteria and limited availability), paying by Direct Debit and choosing paperless billing, you could save £18.31 a year. Please note that switching tariffs may involve changing to different terms and See page 2 for more information conditions, so always check first. Prices may increase in future. about your tariff and the last page for Remember - it might be worth thinking about switching your tariff or supplier. how we can help you pay less. Be aware: this will only be your current supplier’s cheapest plans, and may not be the cheapest on the market Your SSE energy bill explained - cont’d Page 2 2 of 4 Here's your statement explained for the period 03 July 2014 to 18 September 2014 Your payments Payment Received 1 Aug 2014 Payment Received 1 Sep 2014 £22.00 credit £22.00 credit Your total payments, thank you £44.00 credit Go paperless Manage your account online and save £6 a year off your standing charge. Your charges The electricity you've used - estimated Reading last time Reading this time 4853 5043[E] About your electricity tariff Total used Use this information to compare your tariff with others available. Meter: S020202 Standard energy . Your electricity charges this period Your electricity unit rate Your tariff is Standard 2 Your standing charge for electricity per day 190 kWh Standard energy Discounted Standing charge 190.kWh at 13.37p £25.40 78.days at 15.66p £12.21 VAT 5.00% (on charges of £37.61) Total electricity charges this period Tariff name Standard Payment method Direct Debit Tariff ends on No end date Exit fee (if you end your contract early) No exit fee applies Your estimated annual usage 1,581.67kWh £1.88 £39.49 Direct Debit discount - we've reduced the daily cost of your standing charge so that over a year, its £40 cheaper. kWh Your plan name (You need this info to switch) Your plan end date (if fixed) Your exit fee (if applicable) Your annual electricity consumption (You need this info to switch) kWh stands for kilowatt-hour. It's the unit used to measure electricity and is recorded by your meter. Your supply number S 2 16 0202 0202 020 Your MPAN or meter point administration number. Also called your electricity supply number Your SSE energy bill explained - cont’d Page 3 3 of 4 How we can help you pay less Enter your postcode at www.southern-electric.co.uk and follow the instructions. Call 0800 912 3000 and we’ll help you find the best tariff for you. We're open Monday to Friday 8am - 8pm and Saturday 8am - 2pm. You’ll get an estimate and details for each of our tariffs. So it’s easier to pick the right one for you. Your electricity usage You might want to consider one of our lifestyle meters, depending on when you use electricity. The costs that make up energy bills We’ve worked out you’ve used a similar amount of electricity this period compared to the same period last year. This is based on an estimated reading for this bill. Buying the energy our customers use 52% Delivering the energy to your home 24% Government environmental and social schemes 8% Looking after you which includes billing, customer service and IT systems 6% 2 VAT 5% 190 kWh 190 kWh Our supply business profit 5% 5% 5% 6% 8% 52% This period last year This period 24% Find out how to save energy and money by completing our five step survey at: www.southern-electric.co.uk/BeingGreen/EnergyEffic iency or call us on 0800 912 3000. Illustration based on information from SSE's Consolidated Segmental Statements published from 2010-2013 which are available on our website. Average costs per energy bill weighted to reflect our customer base (59% electricity, 41% gas). Costs will vary depending on fuel(s), region and tariff. About your TCR Your Tariff Comparison Rate (TCR) is 15.92p per kWh The TCR is a figure which lets you compare the price of your current tariff with different tariffs from us or other suppliers. The figure is based on an average annual usage of 3,200.00 kWh for electricity. It takes into account the unit rate, standing charge, VAT and any discounts that make up your tariff. It does not include any exit fees. The TCR is not based on your personal usage and so should only be used as a guide. The actual costs you pay will depend on the amount of energy you use. Call us or visit our website for more details of your tariff and the calculation of the TCR. Be aware: TCR should only be used as a tool with which to compare rates across suppliers. It takes into account factors a regular kWh doesn’t, including standing charges and discoutns. This is not the rate you actuall pay.