Certification Body
Reg. No. 6017
Making the Green Deal
a great deal for you
Green Deal
Certification
All your certification needs for Green Deal and ECO
2 Green Deal Certification
Take advantage of the
growing opportunities
available to installers to
improve energy efficiency.
Purpose of
this guide
NICEIC offer market leading certification services across
the construction industry and if you are now looking to
diversify into the energy efficiency market we can help
you achieve certification for Green Deal.
More than 26,000 contractors are registered with NICEIC and
benefit from the products and services that we offer, including:
• Certification for Competent Persons Schemes across the
gas, plumbing, renewable, electrical and insulation sectors
• Industry recognised training
• Unrivalled technical support
• Contractor insurance
• Products including test equipment, tool bags and
certificates
The NICEIC brand is known and trusted by consumers and
specifiers. Registration not only demonstrates your skills
and professionalism, it also gives you peace of mind that
our products and services are the best in the industry.
We look forward to working with you and your business.
Yours Sincerely
Emma Clancy, Chief Executive Officer, NICEIC
This guide is designed to help you through
the assessment process to achieve PAS
2030 certification allowing you to work under
the Green Deal Installer Scheme and Energy
Company Obligation (ECO). It also outlines
the route to the Green Deal Advice Service
certification scheme. It covers the process step
by step, including sections on how to complete
your application for registration, how to prepare
for your assessment, and what happens once
you are enrolled.
If at any point you need any advice or assistance
with any of the information contained in this
guide, contact our friendly sales team on
0870 013 0458 who will be happy to help.
Green Deal Certification 3
How
to apply
Contents
Call us
Benefits of joining NICEIC
4
What is the Green Deal?
5
What are the opportunities
in the Green Deal?
6
Becoming a Green Deal Installer 7
Green Deal Installer route to
certification8
Green Deal Express Certification 12
MCS 023 Route to Certification 13
After you are enrolled
as a Green Deal Installer
14
Insulation Warranty Scheme 15
Becoming a Green Deal
Advice Organisation
16
Requirements for Green Deal
Advice Service Certification 17
After you are enrolled as a
Green Deal Advice Organisation 19
0870 013 0458
Email us
join@niceic.com
Website
www.niceic.com
Whitting Valley Road
Old Whittington
Chesterfield
Derbyshire
S41 9EY
4 Green Deal Certificationn
Benefits of
joining NICEIC
Our aim is to provide the whole
package to contractors by
offering many added value
services to make your lives
easier. Enrolling with NICEIC will
give you access to the following:
Combined Registration
Quick assessment dates
NICEIC offer certification services for Electrical, Competent
Persons Schemes, MCS and Green Deal. We can offer
you combined registration making it cheaper and more
convenient to keep all your registrations with one company.
We understand the importance of a quick assessment date
to ensure your business achieves certification as quickly
as possible. We therefore aim to offer an assessment date
within 4-6 weeks of your application.
Includes Competent Persons
Scheme Registration
Access to OFGEM Approved Insulation
Warranty Schemes
We offer registration onto the Competent Persons Scheme
for all Green Deal Installers. This allows contractors to selfcertify certain types of building work as compliant with the
requirements of the Building Regulations.
OFGEM require all insulation system installations installed
under the Energy Company Obligation (ECO) have an
insulation warranty. We offer access to SWIGA and the
NICEIC Insulation Warranty Scheme to achieve this.
Access to the NICEIC
Express Route to certification
We offer a quicker and more convenient route for heating
and plumbing engineers to obtain certification.
Technical support
Access to the technical helpline as well as seminar events
including our TechTalks and Live events.
Access to the NICEIC brand
NICEIC is a brand that consumers trust. Registration
with us will prove to your customers that your business is
reputable, reliable and works to industry standards.
Platinum Promise
All customers of NICEIC registered contractors will be covered
by the NICEIC Platinum Promise. Our Platinum Promise
provides assurance to your customers that any work that has
not has not been carried out in compliance with the building
regulations will be rectified. The Platinum Promise lasts for
six years from the date of work completion and covers
up to a limit of £25,000 for any one installation. It provides
consumers with extra peace of mind and gives NICEIC
registered contractors a competitive edge over others.
Green Deal Certification 5
What is the
Green Deal?
A Green Deal plan allows for the installation of energy
efficiency measures without any upfront cost. Instead the
costs are collected through the energy bill, and are paid
for by the energy savings that are generated from their
use. Repayments on the installation of energy efficiency
measures must be less than the expected savings on the
energy bill. This is known as the Golden Rule.
The Green Deal has been introduced
by the Department of Energy and
Climate Change to help consumers
and companies reduce their
energy consumption through the
installation of energy efficiency
measures on existing buildings.
How the Green Deal works can be broken down into
5 simple steps. Please see the flow chart below to
understand the processes involved in undertaking a
Green Deal Plan.
Property
Assessment
The Green Deal Advisor undertakes an assessment of the property to identify its
potential for energy efficiency improvement through the installation of measures.
Measure
Recommendations
The report provided by the Green Deal Advisor recommends which energy efficiency
measures would be most suitable and identifies if grants are available under the
Energy Company Obligation (ECO).
Low Interest
Loans
The customer receives a low interest loan for the installation of energy efficiency
measures. The loan is attached to the property rather than the individual. The loan
repayments must be less than the predicted energy bill savings (the Golden Rule).
Installation
A Green Deal Installer will install the energy efficiency measures. The measures span
from insulation and boiler replacement to microgeneration and efficient lighting.
Energy Savings
Energy savings will start as soon as a measure is installed. The measures will help to
protect consumers from future energy bill rises, especially those in fuel poverty.
6 Green Deal Certification
What are the opportunities
in the Green Deal?
There are two key functions which create opportunities to enable
your business to operate in the Green Deal.
Green Deal Installer
Green Deal Advice Service
The Green Deal Installer is the installation company who is
at the forefront of delivering the energy efficiency measures.
The Green Deal process is started by an impartial
assessment of the property and its occupancy. This is
known as the Green Deal Advice Service and will be
carried out by a Green Deal Advisor.
It is likely that the Green Deal Installer already installs
some of the measures available under the Green Deal and
therefore little or no additional training will be required to
meet the competency criteria as an Installer.
The Green Deal Installer will be certified against the PAS
2030 standard, which also enables your customers to
access ECO funding.
For information on how to become a
Green Deal Installer please see pages 7-14.
The Green Deal Advisor must be a suitably trained
energy assessor who will carry out an energy assessment
and create an Energy Performance Certificate (EPC) and
Green Deal report. The Advisor will use this to suggest the
Green Deal measures which can be installed to meet the
Golden Rule.
The Green Deal Advisor must be part of a Green Deal
Advice Organisation that has been certified against the
‘Specification for Organisations Providing the Green Deal
Advice Service.’
For more information on how to become a
Green Deal Advice Organisation please see
pages 16-19.
Access to ECO
What is ECO?
Our Green Deal Installer certification
achieves compliance against the standard
PAS 2030 and enables you to take
advantage of the business opportunities
that Green Deal presents.
ECO is a requirement placed on the
energy companies to improve the energy
efficiency of the UK and reduce fuel
poverty. Funding is available to vulnerable
households in priority areas and can be
used for insulation and heating upgrades.
In addition to this, certification also
enables you to access funding for your
customers under the Energy Companies
Obligation (ECO).
Green Deal Certification 7
Becoming a
Green Deal Installer
Green Deal Installers deliver the energy efficiency improvements for the
consumer. Installers may specialise in some or all of the energy efficiency
improvements available through the Green Deal. It is likely that Green Deal
Installers already work in one or more of the following trades:
• Plumbing & Heating
• Insulation
• Electrical
• Renewable Technologies
We offer the following routes to help you achieve certification
to become a Green Deal Installer.
Are you already an MCS Approved Installer?
Yes
No
Are you a heating and plumbing engineer
or an installer of oil condensing boilers?
No
You will need to take the Green Deal Installer
route to certification. Please see pages
8-11 for further information.
You can achieve certification through the
MCS 023 route for the MCS technologies
that you are already approved for. Please
see page 13 for further information on
this route.
You will need additional onsite assessments
if you wish to extend this certification to
cover further Green Deal measures.
Yes
You are eligible to take the Green Deal
Express route to certification. Please
see page 12 for more information about
this route.
8 Green Deal Certification
Green Deal Installer
Route to Certification
1. Apply
We offer a number of routes to apply
Online
www.niceic.com
2. Processing your application
When we receive your application we undertake some
background checks to verify the information provided.
We will then schedule an assessment date as soon as
possible. The length of assessment is dependent on the
size and geographical spread of your work as well as the
number and type of measures applied for.
Phone
0870 013 0458
Post
Download an application form from
www.niceic.com and send it to us
3. Assessment
This consists of two parts.
Office assessment – To assess the management
system used by the company is compliant to the
requirements of PAS 2030.
On-site assessment – To assess an installation for
each type of measure applied for.
4. Technical review and certification decision
At the end of your assessment, the assessor will make one
of the following recommendations:
Recommended – Your company will be recommended
for certification if your management system and installation
work are compliant.
Not Recommended – Your company did not comply with
the requirements of PAS 2030 on either the installation or
management system. Depending on the issues identified,
this may be addressed through submission of evidence or
an additional assessment.
The results of your assessment will then be reviewed by
a different assessor who will grant certification if you have
been successful.
Green Deal Certification 9
Call us on 0870 013 0458 to apply, or return
your completed application form along with
the relevant fee
Ensure you have provided all of the
information detailed on the following pages
of this guide
We will arrange a date for the assessment,
which will be confirmed by e-mail*
Prior to your assessment, please ensure
your Quality Management System (QMS) is
complete and you have appropriate sites ready
for inspection
The Green
Deal Installer
Certification
Process
*This date can be rearranged to suit your business
needs. Please be aware cancellation fees do apply if you
cancel your assessment less than 14 days prior to your
assessment. Please see the fee sheet for cancellation fees.
A further assessment is arranged
Your assessment will be carried out by your
local Green Deal Inspector to ensure you meet
the standards of PAS 2030. This includes an
office assessment of your QMS and an on-site
assessment of an installation for each measure
applied for
At the end of your assessment, your Green
Deal Inspector will recommend that you are
accepted or detail further action required before
the registration process is completed
Congratulations! You are now registered
and can take advantage of all of the
benefits of being a certified Green Deal
Installer
You will receive a Certificate of Registration.
Please see page 14 For further guidance on
what else you need to do after registration
Additional
assessment
needed
Further action
required
You will be notified of any areas that need
to be addressed before your registration
can be completed. In some cases you will
need further assessment. You may need
an additional half day or full day dependant
on whether the matter relates to your
QMS, installation or both. Alternatively, only
supporting evidence may need to be supplied
for a remote assessment
Supporting
evidence
needed
Once the areas outlined have been addressed,
you will need to provide documentary evidence
10 Green Deal Certification
1. Assessment of the management
system used by the company

The company must operate robust management systems and
processes. The company will be assessed against the relevant
requirements of PAS 2030. Your company must:
Have
an individual responsible for the
company’s certification and all activities
relating to Green Deal (usually a business
owner or director).
Have a process for assigning work to the
appropriate staff and supervising their work.
Demonstrate management of
subcontractors if applicable.
Have
a health and safety policy that
identifies risks associated with the
installation of energy efficiency measures.
Ensure work is inspected and verified
by the appropriate competent person.
Have
a process for identifying and resolving
product and process non-conformities.
Have a process that details the work
specific tasks that should be undertaken
for each installation.
Maintain
records of activities relating to
Green Deal.
Operate
a complaints process that
manages issues relating to the Green Deal.
Have
a process for ensuring and recording
all equipment is calibrated and maintained.
Ensure
all product storage and
transportation is conducted safely and in
accordance to manufacturer’s instructions.
Ensure
and record that all employees and
subcontractors maintain competence and
are appropriately trained.
Have a process for managing any
changes in specification that will change
the installation process.
Have a process for declaring that
installations meet the requirements
of PAS 2030.
Ensure that work is undertaken by
competent persons and in compliance with
the Building Regulations relevant to the
country(ies) in which the company operates.
Green Deal Certification 11
2.On-Site Assessment of installed
energy efficiency improvements

The company needs to demonstrate it can install energy efficiency
measures. This is established through an on-site assessment.
The on-site assessment should:
Be within reasonable driving distance from
the office of the company.
Have been pre-arranged with the customer
to ensure access and permission.
Have a risk assessment to ensure the safety
of all personnel.
Be accompanied by the operative that was
responsible for the installation work.
View one example of each measure; it is
preferable if more than one measure is
located at the same site.
Already an Approved
MCS Installer?
Approved Installers on the
Microgeneration Certification
Scheme (MCS) have already shown
that they have met many of the
quality system and competency
requirements of the Green Deal
scheme and can therefore streamline
entry into Green Deal using the MCS
023 route. To find out how you can
use this route to become a Green
Deal Installer please see page 13
for more information.
12 Green Deal Certification
Available
for Gas Safe
Registered
Contractors
Green Deal Express
Certification
The Green Deal Express route to certification offers heating and plumbing
engineers a quicker and more convenient route to obtain certification.
Step 1
Complete Eligibility
Checklist
Step 2
Attend Assessment
Centre (Initial
Assessment)
Step 3
On-site Inspection
(Surveillance)



Download an eligibility checklist form
from www.niceic.com/contractor/
green-deal or email join@niceic.com
to request one.
NICEIC will arrange an assessment
date at an assessment centre. This will
allow NICEIC to establish if you meet
the requirements for certification to
PAS 2030.
Following certification, you will
be required to demonstrate your
competence at an on-site assessment
within 3 months of the certification, this
would ideally be a site installed under
ECO or Green Deal however you are
able to show work installed with an
example PAS 2030 handover pack
prepared to show all requirements
have been met.
Complete this form and bring it along
to your assessment day.
•M
ultiple choice assessment on
the requirements of PAS 2030 and
installing gas or oil heating systems
•S
hort answer assessment based on
scenarios that may occur following
PAS 2030
The assessment will last approximately
half a day. Following successful
assessment your company will be
recommended for certification as a
Green Deal Installer.
Green Deal Certification 13
MCS 023 Route to
Certification
Approved Installers on the Microgeneration Certification Scheme (MCS)
have already shown that they have met many of the quality system and
competency requirements of the Green Deal scheme.
To streamline the process of entry into Green Deal for existing MCS
registrants, the standard MCS 023 has been released. This explains
specific requirements a company must demonstrate it has implemented
to become a Green Deal Installer as a Green Deal Installer for
microgeneration technologies.
You can be assessed to become a Green Deal Installer using the
MCS 023 route in two different ways:
1. Remote Assessment
Send in supporting evidence that demonstrates your
business has incorporated the requirements of MCS
023 into your quality system. An NICEIC Inspector will
then review the submitted documentation remotely. If
the outcome is successful, you will be provided with
certification as a Green Deal Installer.
This option does incur an administration charge, but
enables you to achieve certification as soon as possible.
Please note:
This route will only provide certification
for the MCS technologies that you are
already approved to install. If you wish
to be certified for additional Green Deal
measures, you will be required to have
an on-site assessment to cover all of the
additional measures you wish to install and
an office assessment against PAS 2030.
2. Annual Assessment
You may choose to be assessed against MCS 023 at
your next annual MCS visit. Your MCS Inspector will cover
the MCS 023 requirements in your quality system and
if successful, you will be provided with certification as a
Green Deal Installer.
This option will not incur any charge, but you will have to
wait until your MCS annual assessment is scheduled.
The MCS 023 standard which details the
requirements you need to meet, can be found on
the official Microgeneration Certification Scheme
website under the Installer standards section.
www.microgenerationcertification.org/
mcs-standards/installer-standards
14 Green Deal Certification
After you are enrolled as a
Green Deal Installer
Once you have become certified as a Green Deal Installer you must
demonstrate that you are continuing to apply to technical standards
and scheme rules. You will therefore be subject to ongoing surveillance
to ensure you meet these requirements.
The Green Deal Installer scheme requires the assessment
of 1% of all installation work undertaken as part of Green
Deal plans.
For all installers, this will occur on an annual basis and will
take the format of an office audit and site visit(s) dependant
on the size of your 1%.
For larger organisations, undertaking high volumes of
installation work, an ongoing assessment plan will be
customised to your company’s needs.
Apply now:
Phone
0870 013 0458
Email us
join@niceic.com
Post
Download an application form
now from www.niceic.com
All certified companies will have their details
registered with the Green Deal Oversite Body,
Gemserv, who will make the information publicly
available on the Green Deal ORB website – The
central register for Green Deal where consumers
can go to find Green Deal participants.
All companies will also have access to the Green
Deal quality mark. Companies will be able to display
this and it is an excellent way to promote your
business as a certified organisation.
Green Deal Certification 15
Insulation
Warranty Scheme
The NICEIC Insulation Warranty Scheme provides installers
with access to OFGEM and Green Deal insulation guarantees.
Why do I need a warranty for my insulation
installation?
Insulation warranties provide consumers with protection in
the event that they have problems with insulation systems
installed at their property.
The NICEIC Insulation Warranty Scheme provides
warranties for consumers that last up to twenty five years.
These warranties protect the consumer in the event that
the original installer is no longer able to correct installation
work, or the insulation system supplier is unable to replace
a system which is faulty.
When an insulation system is installed as part of the
Energy Company Obligation (ECO), OFGEM requires that
an insulation warranty is provided with each installation.
This enables the full carbon saving associated with an
installation to be claimed by the energy company as part
of their energy saving requirements.
When a system is installed as part of a Green Deal, the
Green Deal Code of Practice requires that the consumer
is protected by an adequate warranty.
Where the original installer or manufacturer is still trading,
they are required to put the insulation system right.
How much do the
warranties cost?
How to apply
Internal Wall Insulation: £73
External Wall Insulation: £73
For more information or to apply for
the Insulation Warranty Scheme,
please contact us:
Phone
Cavity Wall Insulation: £19
01482 388597
Loft Insulation: Email
Please note: These prices do
not include hard to treat cavity
properties. Prices are available
on request for these properties.
£19
niceic@insurancepartnership.com
Post
NICEIC Insulation Warranty Scheme
The Insurance Partnership
Partnership House
Priory Park East
Kingston-Upon-Hull
HU4 7DY
16 Green Deal Certification
Becoming a Green Deal
Advice Organisation
The Green Deal process is started by an impartial assessment of the property
and its occupancy. This is known as the Green Deal Advice Service and will
be carried out by a Green Deal Advisor.
Steps to becoming a Green Deal Advisor
1. Apply
2. Processing your application
We offer a number of routes to apply
When we receive your application we undertake some
background checks to verify the information provided.
Online
www.niceic.com
Phone
0870 013 0458
Post
Download an application form from
www.niceic.com and send it to us
An essential step of this review is the confirmation of a
current and unrestricted Energy Performance of Buildings
Directive Accredited Scheme (EPBD) registration, which
covers the scope of energy assessment for which you
have applied for Green Deal Advisor certification.
We will then schedule an assessment date as soon as
possible. The length of assessment is dependent on the
size and geographical spread of your company as well
as the number and scope of certification applied for.
3. Assessment
We will undertake an office assessment to ensure that
the appropriate management system is in place and being
operated to ensure the quality of service being offered
by your business. The requirements you must meet are
detailed in the ‘Specification for Organisations providing
the Green Deal Advice Service’ and outlined on the
following pages.
Green Deal Certification 17
Requirements for Green Deal
Advice Service Certification
The requirements for Green Deal Advisor are held within the ‘Specification
for Organisations Providing the Green Deal Advice Service’. This details the
management system and process requirements, for the company as well as
the requirements placed on individual Green Deal Advisors.
1.
The company must ensure
the following:
Details of all contracted Green Deal Advisors are
provided to the certification body.
ll Green Deal Advisors are active members
A
of an EPBD Accreditation Scheme* or an Approved
Organisation in Scotland. Their membership should
reflect the type of work they are undertaking.
E.g. a Domestic Energy Assessor undertakes
domestic energy assessment work.
ll Green Deal Advisors hold either a Domestic or
A
Non-Domestic Green Deal Advisor qualification
mapped to the National Occupational Standard.
This must be mirrored in the Green Deal Advisor’s
EPBD/Approved Organisation membership.
Ensure all Green Deal Advisors, including those
that are subcontracted, have insurance arrangements
to cover the entire Green Deal Advice Service.
Verify that all Green Deal Advisors fulfil the
competence criteria relevant to the service they
are nominated to deliver.
Maintain records inclusive of all information provided
prior and during the Green Deal Advice visit.
*Registration must be with Elmhurst Energy. NICEIC may accept further accreditations in the future.
18 Green Deal Certification
The majority of these requirements will already or partially be satisfied if the
company operates ISO 9001 or is in the Microgeneration Certification Scheme.
The company should ensure that its existing processes address any specific
Green Deal requirements, such as impartiality.
2.
The company needs a management
system that addresses the following:
ocumented procedures that demonstrate the
D
requirements of the specification have been met.
These procedures shall cover the fundamentals of
a management system and control the activities
of the business.
nsure that only eligible Green Deal Advisors
E
undertake work and record which Advisor is deployed
for each assessment and have a system for this
selection that can be audited.
ave an internal audit system and corrective action
H
process, a minimum of 5% of Green Deal Advisors
should be internally audited.
hat all procedures apply to sub-contractors and
T
must also include details of an encompassing
complaint management system.
Outline the requirements of customer interaction.
3.
The company shall also support the
Continuing Professional Development
(CPD) of its Green Deal Advisors.
This involves facilitating and
supporting the maintenance of the
competence as the requirements of
the Green Deal change.
Green Deal Certification 19
After you are enrolled as a
Green Deal Advice Organisation
Once you have become a certified Green Deal Advice Organisation
you must demonstrate that you are continuing to operate to
technical standards and scheme rules. You will therefore be subject
to ongoing surveillance to ensure you meet these requirements.
The Green Deal Advisor scheme requires ongoing surveillance to be conducted through three methods:
Annual Assessment – On a yearly basis the organisation
will be assessed against the specification to ensure that it is
continuing to operate the processes that it implemented to
gain the initial certification.
Remote Assessment – A sample of reports will be
remotely assessed to ensure they are being completed
accurately and advice provided to consumers is correct
and so does not undermine the Green Deal process.
Witnessed Assessments – A proportion of the
Green Deal Advisors that the company employs or is
subcontracting to will be accompanied on a visit to a
customer. This is to allow an assessment of the Green Deal
Advisor as they undertake the Green Deal Advice Service.
For more information or to apply for any of our schemes click or call:
0870 013 0458 join@niceic.com
Useful contact information
Customer Service
0870 013 0382
customerservice@niceic.com
Training
0870 013 0389
traininginfo@niceic.com
Technical Helpline
0870 013 0391
technicalhelpline@niceic.co.uk
Building Compliance
0870 013 0462
enquiries@niceic.co.uk
Certification Body
Reg. No. 6017
NICEIC
Part of Certsure LLP
Warwick House
Houghton Hall Park
Houghton Regis
Dunstable
LU5 5ZX
Making the Green Deal
a great deal for you