Chevrolet Performance - GM Powertrain Warranty Form

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GM Powertrain Warranty Form
GM SERVICE REPLACEMENT POWERTRAIN & CHEVROLET PERFORMANCE PARTS LIMITED WARRANTY FOR:
ENGINES, ENGINE COMPONENTS, TRANSMISSIONS, TRANSMISSION COMPONENTS & TRANSFER CASES
OTHER TERMS:
GM sells other engines and transmissions in various states of completion. This warranty covers only
those engines and transmissions that are marketed by GM as GM Parts or Chevrolet Performance Parts. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
General Motors does not authorize any person to create for it any other obligations or liability in connection
with these assemblies.
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO
ASSEMBLIES OR PARTS IS LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN WARRANTY. THE
PERFORMANCE OF REPAIRS OR REPLACEMENT IS THE EXCLUSIVE REMEDY UNDER THIS WRITTEN WARRANTY
OR ANY IMPLIED WARRANTY. GM SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM BREACH OF THIS WRITTEN WARRANTY OR ANY IMPLIED WARRANTY.
Some states do not allow limitations on how long an implied warranty will last or the exclusion or limitation of
incidental or consequential damages, therefore, the above limitation or exclusions may not apply to you.
SERVICE CHECKS:
Transmissions: It is important for you or a service technician to check the transmission/transaxle fluid
level at regular intervals.
Engines: It is important for you or a service technician to perform these underhood checks at each fuel fill:
• Check engine oil level and add if necessary.
• Check engine coolant level in coolant reservoir and add if necessary.
• Check belts and hoses for visible wear and replace if necessary.
GM SERVICE REPLACEMENT POWERTRAIN & CHEVROLET PERFORMANCE PARTS LIMITED WARRANTY FOR:
ENGINES, ENGINE COMPONENTS, TRANSMISSIONS, TRANSMISSION COMPONENTS & TRANSFER CASES
To retain the safety and dependability built into this product, it is essential that your product receives
the scheduled maintenance at the recommended intervals contained in your vehicle Owner’s Manual/
Maintenance Schedule* or GM Chevrolet Performance Engine Instruction Sheet. Since emissions-related
components vary by model and engine application, you should follow the emissions maintenance
recommendations also contained in your vehicle’s manuals.
Maintenance services should be performed by an authorized GM dealer or other qualified Independent
Service Center (ISC).
Vehicle Owner: _______________________________________________________________________________
Vehicle Owner’s Address: _______________________________________________________________________
City/State/Zip: ________________________________________________________________________________
Sold By (Dealer / Retailer Name): _________________________________________________________________
Dealer / Retailer Phone Number: _________________________________________________________________
Installed by: ___________________________________________________________________________________
Installation Facility Address: _____________________________________________________________________
City/State/Zip: _________________________________________________________________________________
Date of Sale/Installation: __________________________________ Mileage: _____________________________
Direct any inquiries to:
General Motors Company
Consumer Relations Dept.
P.O. Box 33170
Detroit, MI 48232-5170
VIN: _________________________________________________________________________________________
Product Part Number:** _________________________________________________________________________
Serial Number:** ______________________________________________________________________________
* If owner’s manual/maintenance schedule is lost, visit www.gm.com/gmownercenter/gm.
** Information is located on metal tag on block of remanufactured engines only or on outer casting of transmission/transaxle and should be noted on the repair order.
IMPORTANT: IT IS THE PURCHASER’S RESPONSIBILITY TO PROVIDE THIS WARRANTY STATEMENT, PURCHASER’S
ORIGINAL REPAIR ORDER OR SALES SLIP (OR DEALER’S PHOTO COPY), AND PROOF OF PROPER MAINTENANCE
WHEN REQUESTING WARRANTY REPAIRS. KEEP THIS WARRANTY AND ANY SALES SLIPS/REPAIR ORDERS AND YOUR
MAINTENANCE RECEIPTS WITH YOUR VEHICLE OWNER’S MANUAL AND OTHER GLOVE COMPARTMENT LITERATURE, AS
THEY MAY BE NEEDED FOR WARRANTY REPAIRS.
© 2013 General Motors LLC All rights reserved.
PT-WA-0035-13 Revised 2/13
GM SERVICE REPLACEMENT POWERTRAIN & CHEVROLET PERFORMANCE PARTS LIMITED WARRANTY FOR:
ENGINES, ENGINE COMPONENTS, TRANSMISSIONS, TRANSMISSION COMPONENTS & TRANSFER CASES
GM SERVICE REPLACEMENT POWERTRAIN & CHEVROLET PERFORMANCE PARTS LIMITED WARRANTY FOR:
ENGINES, ENGINE COMPONENTS, TRANSMISSIONS, TRANSMISSION COMPONENTS & TRANSFER CASES
General Motors Company (“GM”) warrants to the purchaser for the time and/or mileage indicated below
that it will repair or replace, at its option, any GM Parts Service Replacement Engine, Engine Component,
Transmission/Transaxle, Transmission Component, Transfer Case or Short Block Assembly that fails due to
a defect in material or workmanship. GM will use new or remanufactured parts for repair or replacement.
THIS WARRANTY DOES NOT COVER:
• Damage due to improper installation, negligence, alteration (including changes to engine controls), accident, or improper use. Proper vehicle use is discussed in the vehicle Owner’s Manual.
• Any vehicle that has been used for racing (on or off track), stunt driving, performance testing, or used under other extreme operating conditions.
• Any vehicle where the odometer has been disconnected or the mileage reading has been altered.
• Damage caused by lack of proper maintenance as described in the vehicle’s original Owner’s Manual/
Maintenance Schedule, failure to follow Maintenance Schedule intervals, or failure to use or maintain proper type and levels of fluid, fuel, oil, and lubricants recommended in the Owner’s Manual/Maintenance Schedule. Proof of proper maintenance is the owner’s responsibility. Keep all receipts and be prepared to present them if questions arise about maintenance.
• Damage as a result of overheating, contamination or lack of lubrication.
• Damage caused by a turbocharger, supercharger, nitrous oxide, or similar product, which is not an approved Chevrolet Performance Part or Accessory.
• Racing engines and / or their components.
• Use of components in excess of maximum torque specification.
• Damage as a result of modification / replacement of torque converter that is part of transmission assembly.
• Loss of time, inconvenience, loss of use, or other economic loss.
• Vehicles registered and normally operated outside of the United States.
• This warranty does not apply to any unit installed under the General Motors New Vehicle Limited Warranty.
Warranty coverage is based on months/mileage, whichever comes first, and begins on the date of installation
by an authorized GM dealer or by a qualified Independent Service Center (ISC). For all other over-the-counter
sales, warranty begins on date of retail sale.
Cataloged Passenger Medium-Duty Truck
(Series 40-80)
Car & Light-Duty
Truck (Series 10-30) Class A Motor Home,
Taxi & Police
Product
Other5
(Start-up Warranty)
Engines
Automatic Transmissions
& Transfer Cases3, 4
36 months or
100,000 miles1,2
18 months or
100,000 miles1,2
12 months or
12,000 miles
30 Days
Manual Transmissions
& CVT
12 months or
12,000 miles1,2
12 months or
12,000 miles1,2
12 months or
12,000 miles
N/A
Engine & Transmission
Components5
12 months/
unlimited miles
12 months/
unlimited miles
12 months/
unlimited miles
N/A
Product
1.
2.
3.
4.
5.
6.
7.
Non-Cataloged
Passenger Car &
Light-Duty Truck2
Passenger Car &
Light-Duty Truck
(Series 10-30)6
Other5
(Start-up Warranty)
Performance Parts Engines4
24 months or
50,000 miles1,2
30 Days
E-ROD & E-ROD Connect & Cruise Crate
Powertrain Systems7
36 months or
50,000 miles1,2
N/A
Connect & Cruise Crate
Powertrain Systems7
(non-E-ROD)
24 months or
50,000 miles1,2
N/A
Performance Parts, Transmissions, Short Block
Assemblies & Components5
12 months/
unlimited miles
30 Days
Parts and labor warranty when installed by a GM Dealer or qualified installing Independent Service Center (ISC).
Parts and labor warranty when sold over the counter and REPAIRED by a GM Dealer or qualified installing Independent Service Center (ISC), on-highway applications only. Parts only warranty when consumer repaired or when installed in non-highway
application. Coverage limited to defects in material and/or workmanship of the specific part only.
Includes Allison 1000 Series assemblies sold through GM Dealers.
Engine upgrades require appropriate associated parts to ensure proper engine and transmission cooling and torque capacity, fuel/air delivery and emission controls (upgrade example: 305 engine replaced with 350 engine).
Parts-only warranty when sold over the counter.
Must be installed in a “street legal” automotive application for use on public roads.
Warranty valid when all required components are installed on the same vehicle and purchased on one invoice.
DOCUMENTATION REQUIREMENTS:
The GM Dealer or Independent Service Center must be furnished with the purchaser’s original repair order
or sales slip (or dealer’s photo copy). This warranty is transferable to subsequent owners, free of charge, by
providing the above required documents to any purchaser of the vehicle in which the assembly/component
was originally installed.
OBTAINING REPAIRS:
GM Dealer Installation - The GM Dealer who initially installed the assembly/component or any other GM
Dealer may perform the repairs. You must allow a reasonable period of time for repairs following delivery of
the vehicle to the GM Dealer.
Independent Service Center Installation- The Independent Service Center (ISC) that installed the assembly/
component or any GM Dealer may perform repairs. Before any repairs can be performed under warranty by
an Independent Service Center, the selling GM Dealer (or any GM Dealer) must first authorize needed repairs
as a sublet service.
Towing - for GM Parts Engine, Transmission, and Transfer Case assemblies will be covered to the nearest GM
Dealership or ISC who performed the installation, not to exceed $150.00, under the following conditions:
-The vehicle is inoperative.
-The failure was the result of the unit; not the installation.
*Chevrolet Performance Parts Engines and Transmissions are excluded.
Emergency Repairs (GM Dealers Only): Reimbursement to an owner for repairs performed by other than
a GM Dealer will be considered when GM Dealer service was not available (e.g. weekends, evenings, etc.) or
when repairs were made in a foreign country where warranty repairs by a GM Dealer are difficult to obtain.
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