QUALITY ISSUES? - Stratosphere Quality

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QUALITY ISSUES ?
YOUR SOLUTION IS
Whether you are experiencing quality issues with an existing project or are
rolling out a new project, no matter how big or small, we can assist you.
If you need us for a few hours, days, or weeks, we’re here to help —
24 hours a day, 7 days a week, 365 days a year.
Stratosphere Quality provides outsourcing for quality assurance and control
services to manufacturers and suppliers in many industries including:
WE HAVE SERVED OVER 2,500
MANUFACTURERS PROVIDING
SERVICES THAT INCLUDE:
Automotive, Aerospace & Defense
Appliances, Electronics, Hardware & Finishes
Medical, Pharmaceuticals & Life Sciences
Outdoor Power Equipment
• Inspection
Heavy Duty, Off Road & Agriculture
• Sorting / Containment
• Rework / Repair Projects
• Technical Services
• Light Assembly
• Warehousing
• Scanning Technology
• Launch Support
...Why not let us serve you?
HOW WE WORK:
We place our highly capable, trained, and industry-experienced teams on your
quality assurance projects. We can be mobilized quickly when and where
you need us; be it one location or multiple locations. We provide a turnkey
solution, including on-site project management. We supervise and manage our
teams and act as the liaison for your management. We follow best practice
processes including detailed and documented work instructions that are
approved by you. Then we train team members for efficient project execution.
Our objective is to work with you and your customers or suppliers in a timely
and professional manner to efficiently and effectively solve quality problems
while minimizing disruptions and costly downtime to your production process.
National & International Coverage
UP TO 2 HOURS
UP TO 24 HOURS
UP TO 48 HOURS
Clients value how
cost effective and
convenient our
services are
compared to maintaining
or dispatching their own on-site staff.
“The scanning technology they introduced has
been amazing – we’ve gained considerable
accuracy and efficiency improvements.”
­— Quality Engineer,
Outdoor Power Equipment Manufacturer
•S
tarted over 12,800 new
projects in 2014
• 2,400 customers with
activity in 2014
• Added over 600 new work
locations in 2014
5 QUALITY REASONS TO USE STRATOSPHERE
AVAILABILITY
We are on call 24/7 and maintain a large geographic footprint so we can be where you need us, when you need
us quickly. Furthermore, we can handle a broad array of technical quality service needs. From inspection, sorting,
containment, and rework projects to support for launch and supplier development activities, we’re here for you.
TRAINING
We place great emphasis on recruiting, screening, training, and rewarding our team members. We employ
dedicated, capable, specialized professionals who not only understand the technical, workflow, and market
aspects but are good communicators and take pride in providing a high-level of customer service.
RECOGNITIONS
1
QUALITY WORKFLOW PROCESS
CONTACT
STRATOSPHERE
QUALITY
Defect found at
manufacturing plant
Stratosphere Quality’s supervised and managed
teams are available to execute your project
accurately and on time.
Named to the Inc 5000 list of
Fastest Growing Companies in
2013 & 2014
Identify cause and
devise a solution
Total Quality
Management
STRATOSPHERE
QUALITY ONLINE
REPORTS
RETRIEVED
All project data is captured in
SOLAR (Stratosphere Quality Online
and Reporting). You can customize
your data and export it to the file format
of your choice.
3
STRATOSPHERE
QUALITY TEAM
EXECUTES
PROJECT
2
2011 & 2013 Honda MRO
Supplier of the Year
Best Practice processes and
documented work instructions
ensure the project is done correctly.
Increase efficiency to reduce costs
associated with quality issues
Ranked #8 on Indianapolis
Business Journal’s 2014
Fastest Growing Private
Companies List
TECHNOLOGY
With our attention to detail, a proprietary online data repository and reporting system
(SOLAR), and cutting-edge scanning and imaging technologies, we can provide you
exceptional, onsite, quality services.
CUSTOMER SERVICE
From the initial contact to work completion, our goal is to exceed your expectations and
demonstrate this with high quality of service. This above and beyond attitude has earned us
praise and preferred vendor status with some of the largest companies in the world.
VALUE
We provide the highest quality of people and service at the most economical pricing
possible. Because of our streamlined, on-site, best practices approach, we can complete the
job quickly and efficiently saving you both time and money.
Stratosphere Quality has a deep commitment to bringing value to our
clients, solutions to their quality issues, and results to their bottom lines.
To start a quality project call 1-877-224-8584.
ISO9001
Stratosphere Quality, LLC • 12024 Exit Five Parkway, Fishers, Indiana 46037 • www.stratospherequality.com
Confidential ©2015 Stratosphere Quality, LLC. All rights reserved.
ISO13485
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