QUALITY ISSUES ? YOUR SOLUTION IS Whether you are experiencing quality issues with an existing project or are rolling out a new project, no matter how big or small, we can assist you. If you need us for a few hours, days, or weeks, we’re here to help — 24 hours a day, 7 days a week, 365 days a year. Stratosphere Quality provides outsourcing for quality assurance and control services to manufacturers and suppliers in many industries including: WE HAVE SERVED OVER 2,500 MANUFACTURERS PROVIDING SERVICES THAT INCLUDE: Automotive, Aerospace & Defense Appliances, Electronics, Hardware & Finishes Medical, Pharmaceuticals & Life Sciences Outdoor Power Equipment • Inspection Heavy Duty, Off Road & Agriculture • Sorting / Containment • Rework / Repair Projects • Technical Services • Light Assembly • Warehousing • Scanning Technology • Launch Support ...Why not let us serve you? HOW WE WORK: We place our highly capable, trained, and industry-experienced teams on your quality assurance projects. We can be mobilized quickly when and where you need us; be it one location or multiple locations. We provide a turnkey solution, including on-site project management. We supervise and manage our teams and act as the liaison for your management. We follow best practice processes including detailed and documented work instructions that are approved by you. Then we train team members for efficient project execution. Our objective is to work with you and your customers or suppliers in a timely and professional manner to efficiently and effectively solve quality problems while minimizing disruptions and costly downtime to your production process. National & International Coverage UP TO 2 HOURS UP TO 24 HOURS UP TO 48 HOURS Clients value how cost effective and convenient our services are compared to maintaining or dispatching their own on-site staff. “The scanning technology they introduced has been amazing – we’ve gained considerable accuracy and efficiency improvements.” ­— Quality Engineer, Outdoor Power Equipment Manufacturer •S tarted over 12,800 new projects in 2014 • 2,400 customers with activity in 2014 • Added over 600 new work locations in 2014 5 QUALITY REASONS TO USE STRATOSPHERE AVAILABILITY We are on call 24/7 and maintain a large geographic footprint so we can be where you need us, when you need us quickly. Furthermore, we can handle a broad array of technical quality service needs. From inspection, sorting, containment, and rework projects to support for launch and supplier development activities, we’re here for you. TRAINING We place great emphasis on recruiting, screening, training, and rewarding our team members. We employ dedicated, capable, specialized professionals who not only understand the technical, workflow, and market aspects but are good communicators and take pride in providing a high-level of customer service. RECOGNITIONS 1 QUALITY WORKFLOW PROCESS CONTACT STRATOSPHERE QUALITY Defect found at manufacturing plant Stratosphere Quality’s supervised and managed teams are available to execute your project accurately and on time. Named to the Inc 5000 list of Fastest Growing Companies in 2013 & 2014 Identify cause and devise a solution Total Quality Management STRATOSPHERE QUALITY ONLINE REPORTS RETRIEVED All project data is captured in SOLAR (Stratosphere Quality Online and Reporting). You can customize your data and export it to the file format of your choice. 3 STRATOSPHERE QUALITY TEAM EXECUTES PROJECT 2 2011 & 2013 Honda MRO Supplier of the Year Best Practice processes and documented work instructions ensure the project is done correctly. Increase efficiency to reduce costs associated with quality issues Ranked #8 on Indianapolis Business Journal’s 2014 Fastest Growing Private Companies List TECHNOLOGY With our attention to detail, a proprietary online data repository and reporting system (SOLAR), and cutting-edge scanning and imaging technologies, we can provide you exceptional, onsite, quality services. CUSTOMER SERVICE From the initial contact to work completion, our goal is to exceed your expectations and demonstrate this with high quality of service. This above and beyond attitude has earned us praise and preferred vendor status with some of the largest companies in the world. VALUE We provide the highest quality of people and service at the most economical pricing possible. Because of our streamlined, on-site, best practices approach, we can complete the job quickly and efficiently saving you both time and money. Stratosphere Quality has a deep commitment to bringing value to our clients, solutions to their quality issues, and results to their bottom lines. To start a quality project call 1-877-224-8584. ISO9001 Stratosphere Quality, LLC • 12024 Exit Five Parkway, Fishers, Indiana 46037 • www.stratospherequality.com Confidential ©2015 Stratosphere Quality, LLC. All rights reserved. ISO13485