MultiLocation
We go where they can’t.
TelePacific can offer one
stop shopping for all your
communications needs,
no matter where your
business takes you.
If your company has multiple offices across the US, or even
across the world, chances are you constantly deal with multiple
service providers. That translates into multiple telecom bills,
multiple sets of technical requirements for both voice and
data communications and a daunting list of numbers to call
when you have problems or questions. The major service
providers don’t overlap their coverage areas, so an office in
San Francisco likely uses a different telecom company than
one in Houston, and both may be different from your carriers in
New York or Chicago. It’s a recipe for expense, inefficiency and
a large bottle of ibuprophen.
One provider. One point of contact.
There is an easier way. TelePacific is the multi-location expert in
telecom. With TelePacific, you’ll have one provider…one point
of contact…one invoice…and fewer headaches. Our network
footprint reaches more businesses in California and Nevada
than any other carrier and we also provide in-network coverage
to all the major metro areas in Texas. We provide fiber, Ethernet
over Copper, TDM and fixed wireless options so no matter
where your business locations are, chances are we have the
solution that’s right for you.
Perfect for offices large and small
One of the best parts about working with TelePacific is that
one size doesn’t need to fit all. If one of your offices needs
secure Cloud-managed services carried over redundant high
bandwidth pipes we can do that. And if a “satellite office” only
needs four plain old telephone lines and an Internet connection,
we can do that too.
No matter what your different offices need, from
landline to mobile, we can work with you to find
the right solution.
We provide
multilocation
solutions every
day. In the first
quarter of 2013
alone, we tied
together nearly a
thousand locations
for our customers.
BJ’s Restaurants makes
TelePacific one of the first
calls when they plan to
open a new location. The
continually expanding
nationwide chain connects
its business with our MPLS
network and a broad range
of voice and data solutions
as part of its
core growth
strategy.
TelePacific allows you to combine exactly the
services you need to grow your business, without
having to piece together a patchwork of different
vendors. We offer a complete portfolio of
Connect, Cloud and business Continuity solutions
that deliver voice and data along with data
backup, managed security services, colocation
and hosting. A single, user-friendly online billing
portal enables you to easily keep track of all of
your telecom charges across all of your offices.
Speed Calling
Station-to-Station
Each new employee
requires programming
Provides customer
with a “Voice VPN”
Requires tedious
programming of
individual phones
No special hardware
or programming on
individual phones
You pay for usage
No usage charges
Can only program
up to 20 numbers
per phone
Virtually unlimited
numbers and locations
within our footprint
Experience matters
Station-to-Station Multi-Rate Center Dialing
Whether you’re a fast growing restaurant chain
with more than 100 locations across a dozen
states or a small not-for-profit that needs to
connect with a satellite office on the other side
of the county, we have hard-earned expertise
— and an exceptionally stable army of technical
solutions consultants and technicians who are
local, reachable and on the top of their game.
Our customers say that one of the things they
appreciate most is the fact that they can build
relationships with us and know who’s going to
come through the door when there’s a problem.
Station-to-Station service offers geographically
dispersed offices with heavy interoffice phone
usage the convenience of easy unlimited calling
between locations for one low flat monthly
Every business is unique, but the track record
we’ve built designing, installing and maintaining
the most complex business-critical voice and data
systems for our customers means that we don’t
include unexpected and unwelcome surprises into
our work orders. Every job, from simple turn on
to carefully architected and choreographed major
installation, gets the same focus on transparency,
deadlines and responsiveness. We don’t ever
wing it — and we’ll make sure that you know
exactly what to expect every step of the way.
rate. With more than 400 colocations in more
than 560 wire centers in California, Nevada and
Texas — chances are your offices will be able to
take advantage of this program. Region-wide
minute bundles and usage plans can also lower
long distance rates across all of your locations for
outside calling.
Conference Calling
Conference Central is a flexible audio conference
service that enables you to consolidate your
conference expenses and receive a single invoice.
This reservationless service only charges for
minutes used at rates a low as 8 cents per minute.
RemoteStor Data Protection
RemoteStor is a data backup and recovery
service that automatically and securely backs up
critical information nightly from all of your locations
over existing Internet connections to a secure
TelePacific datacenter. You can rest assured
that all of your information is backed up — 100%
guaranteed — and can be downloaded to any
location in the event of a disaster.
Net Private IP Networking
A
Net private MPLS network connects your
locations privately and securely with low up-front
cost.
Net service limits network access only to
offices and employees you designate. Security
is focused where you need it without any special
hardware or software for your private traffic.
Net and Internet
Access our private IP network and the Internet
across a single data connection. TelePacific’s
integrated services save you money by
providing easier service management. We can
provide Dedicated Internet Access (DIA) or use
T1 capacity to connect you to the worldwide web.
Colocation
Internet
Based VPNs
TelePacific
Net
Private IP Networks
Require special
hardware
Include managed
routers
Require encryption
to keep the network
private, which can
inject delay
Does not utilize
the Internet, which
increases security and
simplifies support and
administration
Net Extended Reach
We can link your remote offices with
headquarters even if time zones or oceans lie
between them. TelePacific seamlessly connects
your business with performance levels that you
can count on — and we guarantee them.
Net Classes of Services
Our
Net Classes of Services (CoS)
insure priority of applications for optimal
communications between locations. CoS routing
ensures that time-sensitive packets of voice and
video get priority over data packets that can only
require intermittent transmission.
SmartVoice: Secure, economical IP
communications
SmartVoice SIP services use an advanced
telephony platform for call control and voice
features. This redundant platform resides in the
core of our private IP network, delivering SIPbased voice from your premises to the PSTN.
Likewise, the SIP-based service terminates
at your premises and can be converted to a
traditional voice interface — PRI/CAS/Analog
— with a TelePacific managed gateway, or
delivered directly as SIP to your LAN. These
flexible network connection options support
both traditional existing telephony equipment
and next generation IP PBXs.
Our Internet connection options range from
1.5Mbs to 1Gbps, so you can get as much — or
as little — bandwidth as your business requires.
nDynamically
With colocation, you can install your equipment
in a centralized SSAE 16 certified datacenter
that meets the most demanding requirements
of HIPAA, Sarbanes-Oxley, PCI and other
regulatory regimes. We provide your business
with state-of-the art security, redundancy in a
controlled environment that does not require
the capital and operational investment of a
do-it-yourself datacenter. You get cost-effective
high-speed network connections without
having to rely on more expensive local access.
A TelePacific datacenter provides you with the
reassurance that comes from knowing your
mission-critical applications and data are in a
secure facility.
Managed Security
Our comprehensive OneSecure security portal
offers layers of security features — Firewall,
IPS, Gateway Anti-Virus, Web Content Filtering,
SPAM Filtering and Virtual Private Network
protection — designed with small and mediumsized businesses in mind. It allows you to view
your attack log, activity detail reports and
security protection rating.
One bill, one point of
contact and lots of
money saving.
Email Hosting
Email hosting offers your business centralized
email hosting and administration for your
employees regardless of their physical location.
OneCentral Online Portal
Our OneCentral web portal provides centralized
account management across all your locations
to help you manage your services with
TelePacific. Authorized users can access and
pay bills online, enter trouble tickets, make
minor modifications to services and much more.
With just one click, you will be able to view your
company’s billing summary, and sort and filter
information by different criteria, such as location,
usage, recurring charges and much more.
SmartVoice Dynamic Bandwidth
ISP Data Traffic
integrated to make full use of your
bandwidth
nUnlimited
Local and IntraLATA toll calling with
flexible long distance calling packages with
generous usage amounts
nNational
Telephone Numbers that provide you
a local presence and eliminate long distance
charges in remote markets
nAffordable
“remote call forwarding” with
telephone numbers from anywhere in
TelePacific’s service area.
nData
services offer up to 99.999% uptime
With SmartVoice, when voice lines aren’t
in use, bandwidth is automatically shifted
to data traffic availability.
SIP Voice Calls
Net Classes of Service
Voice/Video
2
2
2
1
1
1
1
2
2
2
1
1
2
2
2
2
2
2
CoS routing ensures that voice and
video packets get preference over data
when bandwidth is tight
Data
Multiple locations. One resource.
Bottom line, using TelePacific for your multiple
locations will help you save money and become
more efficient. If your business is anchored in
California, Nevada or Texas, we have unmatched
products and services that can take your
communications anywhere they need to go.
We make managing your telecommunications
headache-free, too. TelePacific simplifies
support with one customer care number and
our earned reputation for outstanding service:
95% of incoming calls are answered within 30
seconds by someone who can resolve the
issue. And 93% of all issues are resolved on
the first call. Being able to depend on a single
provider for all of your telecom services means
there’s no finger pointing between vendors.
Maybe that’s why 92% of the 2000 customers
polled by an independent firm every month say
that they’re satisfied with our services. We’ve
earned our reputation over more than a decade
of service to more than 40,000 business
customers like you and you can depend on us.
TelePacific served metro areas
Worldwide voice/data network
SSAE 16 datacenters
Our MPLS solutions can connect multiple
business locations across the country in
a private cloud environment that can be
combined with colocation for redundancy
and higher application availability.