Available Learning Resources from University HR Services Topics Covered: • • • • • • • • • • • • • • • • • • Appraisal Assertiveness Coaching Communication Conflict Difficult People Interviewing Leadership / Motivation Managing Change Meetings Miscellaneous People Management Presentation Project / Task Management Self Development Team Management Time Management Training Learning & Development Resources 1 Available Learning Resources from University HR Services APPRAISAL Training Pack Skills of Appraisal and Performance Review Fenman (Tried and tested activities for achieving positive results) ASSERTIVENESS Training Pack No Need to Shout CD-I Training Ltd. CIPD Toolkit Assertiveness Terry Gillen Book Assertiveness Training Extras COACHING Book Coaching for Performance John Whitmore Book The Manager as Coach and Mentor Training Extras Book Sharpen Your Team’s Skills in Coaching McGraw Hill COMMUNICATION Training Pack Exercises for Interpersonal Skills Training Book Asking Questions Book Interpersonal Skills Learning & Development Resources Terry Gillen Training Extras Industrial Society 2 Available Learning Resources from University HR Services CONFLICT DVD Dealing with Conflict Gower DVD Mediating Disputes Gower DIFFICULT PEOPLE DVD Handling Difficult People Gower INTERVIEWING DVD Discipline Interviewing CD Get Staffed Gower Touchline Training LEADERSHIP/MOTIVATION Handbook Practical Leadership Skills CIPD Toolkit A Manager`s First 100 Days Training Pack Management Development Resources Book Motivating People Book Sharpen Your Skills in Motivating People to Perform Learning & Development Resources Fenman Tony Bray & Tessa Simpson Leadership Foundation Training Extras 3 McGraw Hill Available Learning Resources from University HR Services MANAGING CHANGE Book Overcoming Resistance to Change Fenman MEETINGS Book How to Hold Better Meetings Self-study Workbook I Hate Taking Minutes Book Making Meetings Work Alan Barker Fenman Training Extras MISCELLANEOUS Book Risk Dan Gardner Book Beyond the Boys` Club Doyle-Morris Book The Goal (2nd Edition) Gower (A Process of Ongoing Improvement) Book Psychology at Work (4th Edition) Book The Psychology of Work and Human Performance (3rd Edition) Penguin Books Longman PEOPLE MANAGEMENT DVD Giving Bad News Training Pack People Problems at Work (40 role plays for managers) Book Sharpen Your Team’s Skills in People Skills Learning & Development Resources Gower 4 Fenman McGraw Hill Available Learning Resources from University HR Services PRESENTATION CD-Rom Persuasive Presentations Skill Boosters DVD Can You Hear Me? Book The Little Big Voice (Voice Coaching for ordinary people) Angel Productions Piquant PROJECT/TASK MANAGEMENT Trainer’s Guide Book Projects at Work: Managing People and Process for Project Success Developing Teams Through Project-Based Learning Book Project Management Book Managing Projects (How to Books) Self- study Work Book Practical Project Management Book Administration Skills (A Practical Handbook) Book How to Organise a Conference Book Project Management (The Open University) Book The Project Workout Book Gower Teach Yourself Business Basics Fenman Industrial Society Gower Mike Field & Laurie Keller Pitman Publishing The Project Management Workbook (Field-proven strategies for managing your greatest asset) Learning & Development Resources Industrial Society 5 Nancy B Cobb Available Learning Resources from University HR Services SELF DEVELOPMENT Book Moving on in Your Career Book Changing Your Spots Book RoutledgeFalmer Gower ‘A’ Time VNR International (The busy manager’s action plan for effective self management) TEAM MANAGEMENT Training Pack Partnerships at Work Fenman Training Pack The Team Repair Kit Fenman TIME MANAGEMENT CD-Rom It’s About Time Skill Boosters TRAINING CIPD Toolkit Team Development Exercises Book Planning and Organizing Personal and Professional Development Book Effective Learning Learning & Development Resources A Hardingham & C Ellis Gower Training Extras 6