Avoid duplicate orders with this new feature
TFS #5559
You can now add an option to prompt when an outstanding order exists for a customer
when a new order is being added or delivered thus avoiding duplicate orders.
How to…
In the Company Sales Order Settings for Outstanding Order Lines Enquiry a new option
has been added. This is set to ‘No Action’ by default but can be set to ‘Prompt If Exist
On Customer Change’. If set to this, then at the point of adding an order and if the
customer is selected, should the customer have any outstanding sales order lines then
the user will be presented with a list of these. From here, the order can be viewed or its
status changed if required.