The Future of Project Management Qualifications in New Zealand Background NZQA invited the Project Management Institute of New Zealand (PMINZ) and the New Zealand Industry Training Organisation (the NZ ITO), as national bodies representing project management in New Zealand, to make a submission to NZQA about the need for specialist project management qualifications on the NZQF. Also invited to provide the perspective of their stakeholders were two tertiary providers, the New Zealand Institute of Management (NZIM) and the Southern Institute of Technology (SIT), each owners of one of the project management qualifications under review and providers of project management training towards recognised qualifications. Since the review began in 2012, these four organisations have been surveying their members / students / other stakeholders about the strategic importance of project management for New Zealand now and in the future; the current project management capability of New Zealand organisations across the board; availability and accessibility of project management education and training; and the place of New Zealand project management qualifications alongside industry credentials such as the PMP, CAPM and PRINCE2. This invitation to influence the next stage of the review comes from all four organisations – PMINZ, NZ ITO, NZIM and SIT – who intend to present a unified view to NZQA on behalf of New Zealand’s project management community. New Zealand project management qualifications The result of the four organisations’ collective research is that we believe that a role for New Zealand project management qualifications at sub-degree level (levels 1-6) does exist. We believe that building capability in project management is strategically highly important, if not critical, to New Zealand’s continued growth and prosperity; and that there is a specific role for qualifications in complementing industry credentials. Evidence that supports this view 1. KPMG’s annual surveys 2010 and 2012 indicate a lack of project management capability across both public and private sector organisations and consequently, a poor return on investment. Key findings of 2010 were: 60 percent of New Zealand companies are failing to measure the return on their investments in projects. More than a quarter of organisations surveyed do not undertake any form of strategic review to track the benefits realised by the business. Findings indicate that 70 percent of New Zealand companies have experienced at least one project failure in the past 12 months. Results show that projects undertaken by New Zealand companies often perform poorly in at least one of the following areas – lack of timely delivery, cost (project runs over budget), or inability to achieve the stated deliverables. Over 50 percent of respondents stated that they do not consistently achieve stated project deliverables. Nearly 60 percent of New Zealand companies fail to consistently align their projects with corporate strategy. 1 In the past 12 months, 98 percent of those surveyed completed [fewer] than five projects; however, the amount of money spent is significant with 44 percent of companies spending more than $15 million on their projects over this period. 68 percent of companies do not always have an effective Sponsor to provide clear direction for the project or to escalate problems when necessary. Reference:http://www.kpmg.com/NZ/en/IssuesAndInsights/ArticlesPublications/Pages/projec t-management-survey-2010.aspx KPMG’s Director – Project Advisory, Gina Barlow, has informed us directly that the results of the 2012 nationwide project management survey are currently being finalised. Gina says: “…I absolutely agree that project management qualifications are strategically important on a national basis, and the results this year show that a lack of maturity in terms of managing projects is having a significant impact on delivering agreed outcomes. This is especially noticeable in the Public Sector where projects are se-scoped to meet timeframes and budgets and in the Financial Sector, where projects incur significant cost overruns.” 2. The NZ ITO is one of a number of industry training organisations established under the Industry Training Act 1992 to facilitate training and assessment for employees, in a variety of workplaces, towards national qualifications1. The NZ ITO is accredited to assess students in the workplace for achievement against the unit standards which make up the current National Certificate in Project Management (Level 4) and the National Diploma in Project Management (Level 5). Carl Ammon, General Manager, reports that the NZ ITO is currently working with some of New Zealand’s biggest companies in facilitating the practical development of project management skills on-the-job. One such company is Fonterra, with over 90 employees currently signed up to training agreements with the NZ ITO in the pursuit of workplace learning and assessment towards the national diploma. 3. The SIT, based in Invercargill, is entering its third year of offering its locally developed Diploma in Project Management (Level 6). Each year, the programme has had a marked increase in demand from students all over New Zealand wanting to access a project management-specific qualification at a high level without having to commit to a multi year degree programme. SIT staff member Teri McLelland reports that students come from all backgrounds and industries with a variety of motivations to become qualified in project management. 4. PMINZ conducted a comprehensive survey on project management qualifications in 2012 which elicited 248 individual responses2. Of the total responses, 75.6% were from PMINZ members while 39% were from the public sector and 61% from the private sector. Respondents were a mix of C-level executives, senior executives, portfolio and programme managers, project managers (111 or 45.1% of respondents), students, educators and other project-related roles. 1 Note – all “national” qualifications, such as “national certificates” and “national diplomas”, will be progressively replaced by new “New Zealand” qualifications on the NZ Qualifications Framework as a result of the mandatory reviews of qualifications. 2 Full survey results will be available by 30 June 2013 at www.pmi.org.nz The industry most represented by survey respondents was Information Technology (70 respondents, or 28.5%), followed by education and training (29 respondents, or 11.8%), with energy, construction, health, telecommunications and government also well represented. Over 54% of respondents were PMP certified while 26.4% held PRINCE2 Practitioner and 20.7% held PRINCE2 Foundation. A total of 15 project management qualifications at levels 1-6 on the NZQF were held by respondents, with 6 qualifications at degree level and 15 at postgraduate level. 61.1% of respondents answered yes to the question “Should Project Management be represented in the new qualifications structure at framework levels 1 - 6 (sub-degree level) by separate specialist qualifications?” while 38.9% said no. An emerging theme from those who answered “yes” was the view that credentials alone do not ensure competence as a project/programme manager, and that a gap exists for a practical, applied course or qualification that builds competence on the job. In response to the question “Why do we need these qualifications; who will be the audience?” typical comments included: To provide both full-time students and employees seeking to move into PM with an accessible and recognised training opportunity. We need these qualifications because as we're seeing, all too often now, people in positions that can not manage projects or do not have the slightest idea what a good project looks like or what info they should be receiving. To better ensure a level standard of project management, and a shared understanding of what it entails. This is for all audiences, really. There is value in educating students in Project Management as a knowledge and skill domain, just as there are specialities in the sciences, management studies etc. Practical training for students - accompanied with practicum opportunities for live industry exposure - would be the most beneficial. Project Management is difficult to try to fully absorb from a textbook. There may be justification for separate streams for those already in the workforce pursuing PM as a career; on the other hand it could be a rich learning environment to mix both student and work streams. All sectors and industries use projects to achieve their strategy: whether this be in new product development or business transformation projects. Normally, people are put in charge of these projects without any training on how to run a successful project, resulting in wasted money, time and not achieving all of the objectives required. OR, they are required to "sponsor" a project without proper training on how to do so (proper governance procedures). Therefore, PM training should be given to all students (both full-time and graduates) as well as employees (both managers as well as the people leading the projects), regardless of their credentials, current major or experience, so that they are armed with a basic set of tools to for successful project completion in any industry and any sector. It’s a fundamental set of skills liken to that of Accounting. Marketing or Management Studies that can be applied in any situation. How a company runs its projects will determine its success or failure. NZQA reviewed initial submissions from PMINZ, NZIM, NZITO and SIT and has now invited us to consolidate our views and make one final submission with a unified sector voice. This includes providing further evidence demonstrating the strategic importance of project management to New Zealand today and in the future, and how this justifies the development of one or more new project management qualifications on the NZQF. 3 Please access the link below to go directly to a short survey asking your opinion on these areas in order to inform our final submission. The link will be active until Saturday 6 April 2013. https://www.surveymonkey.com/s/BUSQUALREVIEW Thank you for taking part in this important exercise. We will keep our members, students and other stakeholders informed of the outcome. Yours sincerely, Caroline Donovan, National Mentoring Programme Coordinator, PMINZ www.pmi.org.nz Carl Ammon, General Manager, NZ ITO, http://www.nzito.co.nz/ Teri McLelland, XX Manager, SIT, http://www.sit.ac.nz Jim Young, Lecturer, NZIM, http://www.nzim.co.nz/ Additional information on the existing project management qualifications under review There are currently four project management qualifications on the NZQF at levels 1 - 6. There are two national qualifications, the National Certificate in Project Management (Level 4) and the National Diploma in Project Management (Level 5), both designed to be achieved in the workplace. A description of these qualifications and the unit standards they are based on can be found at: http://www.nzqa.govt.nz/framework/explore/domain.do?frameworkId=1338713690 There are also two "provider developed" qualifications within scope of the review: 1. The Southern Institute of Technology Diploma in Project Management (Level 6): http://www.nzqa.govt.nz/nzqf/search/viewQualification.do?selectedItemKey=ST5297 2. The New Zealand Institute of Management (NZIM) Diploma in Project Management (Level 5): http://www.nzqa.govt.nz/nzqf/search/viewQualification.do?selectedItemKey=104987 To place these within context, if you do a search on NZQA's website for project management qualifications you will find 13 qualifications in total (including the identified four at levels 1 - 6) that are currently approved and registered on the NZQF: http://www.nzqa.govt.nz/nzqf/search/results.do? q=project+management&area=&searchSubject=All&type=&lvl=&credit=&status=Current This list includes business qualifications with project management electives, and postgraduate qualifications. 5