How to find the serial number on your new Haier appliance
The Haier serial number is normally a total of 20 of numbers and letters. It is this long as it tells us
lots of information about the machine you have just purchased. It is important that you copy the
serial number very carefully.
On some Haier appliances the serial number is only 9 numbers long, please see page 11 for more
information.
An example of a 20 digit serial number is
CE0HR0E0600CP9BP0001
Any character I or O is always a number, so I is a 1 (one) and the O is always a 0 (zero).
Where can I find the serial number ?
The serial number is located on the machines data label. Please refer to the following pages for
specific location of the data label on your machine.
If you cannot find or read the data label to find the serial number, please contact the help desk
who will be happy to help. Contact details are provided in the Warranty Card.
I can’t read the data plate because it is damaged
On washing machines, dryers, dishwashers, fridges and freezers there is another set of serial
numbers on the back of each machine, usually located top left of the machine. You will need to
gain access to the back of the machine.
Please be very careful as washing machines are very heavy and the tall fridges may topple over if
not moved carefully. We strongly suggest you get assistance with moving washing machines and
tall fridges and freezers.
Take care not to strain, trap or cut power cables and water connections when gaining access to
the back of the machine. Take extra care when putting them back not to trap, cut, kink or strain the
cables, pipes or squash your fingers.
Take care to position fridges and freezers so that there is adequate ventilation around them and
no part of the fridge or freezer touches the walls otherwise you will get unwanted noises where
parts of the fridge / freezer vibrates touches walls, cabinets or any other object.
A typical data plate on the back of washing machines, dishwashers, wine
coolers and some fridge freezers. The quantity of serial number / bar
codes may vary from those illustrated as they can be peeled off for a
number of uses.
Please do not peel the whole data label of the appliance, just the
individual stickers as shown in the illustration, where just one part has
been removed.
If you have a bar code reader you can use this to read the serial number.
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How to find the serial number on your new Haier appliance
Washing Machines, Washer Dryers & Dryers ........................ Page
Dishwashers ............................................................ Page
Fridges, Freezer and Fridge – Freezers ...................... Page
Chest Freezers ......................................................... Page
Wine Cellars and Wine Coolers .................................. Page
Televisions. .............................................................. Page
3
4
5
8
9
9
Microwave Ovens .......................................................... Page 10
The 9 digit serial number. .......................................... Page 11
Please note our Service Centre phone numbers have changed.
United Kingdom customers ...................0333-003-8122 (All retailers except those listed below)
Currys/ Dixons / PC World customers ...0344-561-1234
AO.com customers ................................0333-003-8126
Republic of Ireland customers ...............01-431-1342
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Washing Machines, Washer Dryers and Tumble Dryers
The serial number is on the data lable behind the door.
Serial number location
If the serial number is very small there is a data label on the back of the washing machine where
the serial is repeated and is in a large font and easier to read together with the serial number as a
bar code.
Data label on the back
of some washing
machine models.
Haier Serial number
This is NOT the serial number
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Dishwashers
The data label on a Haier dishwasher is located on the top left side of the door. You need to open
the door a little to see the data plate and the serial number is on the bottom of the data plate.
Serial number location
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Large Fridges, Freezer and Fridge – Freezers
Large and “American” style fridges, freezers and fridge freezers typically have the data label on
the left side of the fridge compartment. Depending on the model you may have to remove the
crisper drawer to gain access to see the data label.
On the Side-by-Side (American style) fridge freezers the data label is typically top left of the fridge
compartment.
The serial number is sometimes in groups of 5 digits. When you fill in the serial number on-line or
on warranty card, please omit the spaces or gaps between each group.
Example:- BJ00B 2E01C 0B599 90227 should be entered as BJ00B2E01C0B59990227.
Serial number with
bar code on back of
fridge freezer
Typical serial number location, top left of fridge compartment of a side by side (American style)
fridge freezer.
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Under-counter fridges and freezers manufactured late 2012 only have the serial number on the
back of the fridge or freezer. Refer to the following page for details.
Location of the data label
Pre 2012 data labels have the
serial number included
An example of an under counter fridge with the serial number on the data plate. The crisper
drawer has been removed for access.
Note:- Small and under counter fridges and freezers manufactured from late 2012 may not have
the serial number on the data label, the serial number can now be found on the back of the
fridge or freezer.
Serial number location on late
2012 production under counter
fridges and freezers
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Large American style fridge freezers.
Serial number location on
large American style fridge
freezers.
Top left side of the fridge
compartment.
The location of the serial number on the data label.
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Chest Freezers
Chest Freezers usually have the model and serial number on a data plate located at the top on the back of
the freezer.
Model Number
Serial Number
Model Number
Serial Number
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Wine Cellars and Wine Coolers
The data label on Wine Cellars and Wine Coolers are on the back near the top of the cabinet.
There is usually a bar code under the numbers and letters of the serial number.
Please take care when moving the wine coolers especially if full of bottles.
Televisions.
The serial number is on the back of the TV, typically near the where the connections are.
There is usually a bar code under the numbers and letters of the serial number.
The serial number is sometimes in groups of 5 digits, when you fill in the serial number on-line or
on warranty card please omit the spaces or gaps between each group.
Example:- DC1M5 0M010 0DZB4 X1299 should be entered as DC1M50M0100DZB4X1299.
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Microwave Ovens
Model
Serial number.
Note. The serial number is only 18 digits long on HGL-1770MB, HGP-1770E, HGP-1770M and
HGP-1770MS microwave oven models.
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The 9 digit serial number.
On some Haier appliances there will be a 9 digit serial instead of the usual 20 digit serial number.
The serial number will always be in the same location, however long it is, as detailed in the
previous pages of this guide.
In the example below, the 9 digit serial number is on the door surround of a washing machine.
Please use the full 20 digit serial number not the 9 digit serial number when registering your
machine or any subsequent communication.
The typical 9 digit serial number. Please use the 20 digit serial number not the short 9 digit number.
The full 20 digit serial number is on the data label on the back of the washing machine.
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